Ricoh D010 Service Manual
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Ricoh D010 Service Manual

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Table of Contents

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D010
SERVICE MANUAL
003241MIU

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Summary of Contents for Ricoh D010

  • Page 1 D010 SERVICE MANUAL 003241MIU...
  • Page 5 D010 SERVICE MANUAL 003241MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT CODE COMPANY GESTETNER LANIER RICOH SAVIN D010 DSm625 LD125 Aficio MP 2500 7025 DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 09/2007 Original Printing...

  • Page 13: Table Of Contents

    1.1.3 MINIMUM SPACE REQUIREMENTS ..........1-2 1.1.4 POWER REQUIREMENTS ...............1-3 1.2 COPIER INSTALLATION ................1-4 1.2.1 POWER SOCKETS FOR PERIPHERALS ........1-4 1.2.2 ACCESSORY CHECK ..............1-4 D010 .....................1-4 D043 .....................1-5 1.2.3 INSTALLATION PROCEDURE ............1-5 1.3 PLATEN COVER INSTALLATION..............1-9 1.3.1 ACCESSORY CHECK ..............1-9 1.3.2 INSTALLATION PROCEDURE ............1-9 1.4 ARDF INSTALLATION ................1-10...
  • Page 14 2.1.1 OPTICS .....................2-1 2.1.2 DRUM AREA ..................2-1 2.1.3 PAPER FEED..................2-2 2.1.4 FUSING UNIT..................2-3 2.1.5 ARDF....................2-3 2.1.6 PAPER TRAY UNIT ................2-4 2.2 HOW TO RESET THE PM COUNTER............2-5 REPLACEMENT AND ADJUSTMENT 3. REPLACEMENT AND ADJUSTMENT ........3-1 3.1 GENERAL CAUTIONS ................3-1 D010...
  • Page 15 Rearranging Sensor Positions for China Model (8K/16K) ....3-14 3.4.5 SCANNER MOTOR.................3-15 3.4.6 SCANNER HOME POSITION SENSOR .........3-16 3.4.7 ADJUSTING SCANNER POSITIONS ..........3-16 Overview .....................3-17 Adjusting the First Scanner Contact Points.........3-18 Adjusting the Second Scanner Contact Points ........3-18 3.5 LASER UNIT ....................3-20 D010...
  • Page 16 UPPER RELAY SENSOR............3-40 3.8.15 LOWER RELAY SENSOR ............3-40 3.8.16 LOWER PAPER FEED CLUTCH..........3-41 3.8.17 UPPER/LOWER PAPER SIZE SENSORS ........3-41 3.8.18 UPPER/LOWER PAPER LIFT SENSOR ........3-42 3.8.19 UPPER/LOWER PAPER HEIGHT SENSORS ......3-43 When reassembling the sensor bracket..........3-44 3.9 IMAGE TRANSFER..................3-45 D010...
  • Page 17 REAR EXHAUST FAN ...............3-60 Replacement Procedure ..............3-60 3.12.7 PSU (POWER SUPPLY UNIT) ..........3-61 3.12.8 GEARBOX .................3-62 Gear Arrangement in the Gearbox............3-63 3.13 COPY ADJUSTMENTS PRINTING/SCANNING ........3-64 3.13.1 PRINTING..................3-64 Registration - Leading Edge/Side-to-Side...........3-64 Blank Margin ..................3-65 Main Scan Magnification ..............3-66 3.13.2 SCANNING ................3-66 D010...
  • Page 18 5.2 COPIER SP MODE TABLES..............5-3 5.2.1 SP1-XXX (FEED) ................5-3 5.2.2 SP2-XXX (DRUM) ................5-8 5.2.3 SP3-XXX (PROCESS) ..............5-12 5.2.4 SP4-XXX (SCANNER) ..............5-18 5.2.5 SP5-XXX (MODE) ................5-27 5.2.6 SP6-XXX (PERIPHERALS) .............5-32 5.2.7 SP7-XXX (DATA LOG) ..............5-34 5.2.8 SP8-XXX (DATA LOG 2) ..............5-41 5.2.9 SP9-XXX (ETC.)................5-46 D010...
  • Page 19 PAPER JAM COUNTERS (SP 7504) ........5-69 5.4.12 SMC PRINT (SP 5990) ..............5-71 5.4.13 ORIGINAL JAM HISTORY DISPLAY (SP 7508)......5-71 Viewing the Copy Jam History ............5-71 Jam History Codes................5-72 5.4.14 ADF APS SENSOR OUTPUT DISPLAY (SP 6901)....5-72 Sensor Positions .................5-72 D010...
  • Page 20 SP Modes for Each Image Processing Step ........6-18 Auto Shading ..................6-19 White Line Erase.................6-20 Black Line Erase .................6-21 Auto Image Density (ADS) ..............6-21 Scanner Gamma Correction ...............6-21 Main Scan Magnification ..............6-22 Mirroring for ADF Mode ..............6-22 Filtering ....................6-23 ID Gamma Correction .................6-24 Gradation Processing .................6-24 D010 viii...
  • Page 21 Toner Supply Reference Voltage (Vref) Determination.......6-42 Toner Supply Determination ...............6-43 Toner Supply Motor On Time Determinations........6-43 6.9.8 TONER SUPPLY IN ABNORMAL SENSOR CONDITIONS....6-44 ID Sensor ....................6-44 TD Sensor...................6-44 6.9.9 TONER NEAR END/END DETECTION AND RECOVERY.....6-45 Toner Near End Detection ..............6-45 D010...
  • Page 22 6.13.2 FUSING UNIT DRIVE AND RELEASE MECHANISM ....6-64 Fusing Unit Drive ................6-64 Drive Release Mechanism ..............6-64 Contact/Release Control..............6-64 Drive Release Solenoid ..............6-65 6.13.3 FUSING ENTRANCE GUIDE SHIFT .........6-66 6.13.4 PRESSURE ROLLER ..............6-66 6.13.5 FUSING TEMPERATURE CONTROL ........6-67 Overview .....................6-67 D010...
  • Page 23 China, Korea ..................7-6 7.2.2 PAPER FEED AND EXIT ..............7-8 Main Frame, Duplex................7-8 7.3 MACHINE CONFIGURATION ..............7-12 7.4 OPTIONAL EQUIPMENT .................7-13 7.4.1 ARDF....................7-13 7.4.2 TWO-TRAY PAPER TRAY UNIT ............7-13 7.4.3 ONE-BIN TRAY ................7-14 7.4.4 BRIDGE UNIT .................7-15 7.4.5 500-SHEET FINISHER..............7-15 D010...
  • Page 24 D340 BRIDGE UNIT BU 3010 SEE SECTION D340 FOR DETAILED TABLE OF CONTENTS D345 FAX OPTION TYPE 2500 SEE SECTION D345 FOR DETAILED TABLE OF CONTENTS D359 PRINTER/SCANNER UNIT TYPE 2500 SEE SECTION D359 FOR DETAILED TABLE OF CONTENTS D010...

  • Page 25: Read This First

    Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. The wall outlet should be near the copier and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 26: Symbols And Abbreviations

    exposed to an open flame. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations. Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field.
  • Page 27 Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed...
  • Page 29 INSTALLATION D330 AUTO REVERSE DOC FEEDER DF3020 D345 FAX OPTION TYPE 2500 PREVENTIVE MAINTENANCE D331 PAPER TRAY UNIT PB3030 REPLACEMENT AND ADJUSTMENT TROUBLESHOOTING B792 FINISHER SR3000 D359 PRINTER/SCANNER UNIT TYPE 2500 SERVICE TABLES DETAILED DESCRIPTIONS SPECIFICATIONS D339 1-BIN TRAY BN3020 D340 BRIDGE UNIT BU3010...

  • Page 31: Installation

    INSTALLATION R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew 44 ~ 46 01/08/2008 New Information – Key Counter Installation...

  • Page 33: Installation Requirements

    1.1.1 ENVIRONMENT –Temperature and Humidity Chart– Temperature Range: 10°C to 32°C (50°F to 89.6°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person or more D010...

  • Page 34: Machine Level

    C (rear): 50 mm (2") D (right): 250 mm (10") The recommended 750 mm front space is sufficient to allow the paper tray to be pulled out. Additional front space is required to allow operators to stand at the front of the machine. D010...

  • Page 35: Power Requirements

    Avoid multi-wiring. Make sure the wall outlet is properly grounded. Input voltage: North and South America, Taiwan: 110 – 120 V, 60 Hz, 12 A Europe, Asia: 220 – 240 V, 50/60 Hz, 7 A D010...

  • Page 36: Copier Installation

    [A]: Socket for ARDF (Rated voltage output max. DC24 V) [B]: Socket for paper tray unit (Rated voltage output max. DC24 V) 1.2.2 ACCESSORY CHECK Check that you have the accessories in this list. D010 Description Q’ty NECR-English (-17) EU Safety Sheet (-26, -27)
  • Page 37 Operating Instructions - Book Operating Instructions - CD-ROM Model Name Plate (-29) Emblem Cover (-29) Caution Sheet - CD-Driver (-29) Sheet -EULA 1.2.3 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Remove filament tape and other padding. D010...
  • Page 38 Open the right door [B], and remove the PCU (photo conductor unit) [C]. Separate the PCU into upper and lower parts ( x 5). Put a sheet of paper on a level surface and place the upper part on the sheet. D010...
  • Page 39 Shake a toner bottle [F] several times. (Do not remove the bottle cap [G] before you shake the bottle.) Remove the bottle cap [G] and install the toner bottle on the holder. (Do not touch the inner cap [H].) D010...
  • Page 40 16. Activate the User Tools and select the menu "Language." 17. Specify a language. This language is used for the operation panel. 18. Load paper in the paper tray and make a full size copy. Make sure the side-to-side and leading edge registrations are correct. D010...

  • Page 41: D010

    1.3 PLATEN COVER INSTALLATION 1.3.1 ACCESSORY CHECK Check that you have the accessories indicated below. Description Q’ty Stepped Screw 1.3.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Install the platen cover ( x 2) as shown. D010...

  • Page 42: Accessory Check

    Q’ty Scale Guide DF Exposure Glass Stud Screw Knob Screw Original Size Decal Screwdriver Tool Attention Decal – Top Cover Attention Decal – Scanner Cloth Holder Cloth Spacer*1 *1: The spacers are used for adjusting the trapezoid image. D010 1-10...

  • Page 43: Installation Procedure

    Peel off the backing [E] of the double-sided tape attached to the rear side of the scale guide [F], then install it ( x 2 removed in step 2). Install the two stud screws [G]. 1-11 D010...
  • Page 44 10. Peel off the platen sheet [J] and place it on the exposure glass. 11. Line up the rear left corner of the platen sheet flush against corner [K] on the exposure glass. 12. Close the ARDF. 13. Attach the appropriate scale decal [L] as shown. D010 1-12...
  • Page 45 19. Make a full size copy. Then check to make sure the registrations (side-to-side and leading edge) and image skew are correct. If they are not, adjust the registrations and image skew (refer to section 3.13.3 ARDF Image Adjustment). 1-13 D010...

  • Page 46: Installation Procedure

    When lifting the machine, be sure to have at least two people lifting. Remove the strips of tape. Set the copier [A] on the paper tray unit [B]. When installing the copier, be careful not to pinch the cable [C]. D010 1-14...
  • Page 47 Rotate the adjuster [I] so that the machine cannot be pushed or rolled across the floor. 10. Load paper into the paper trays and select the proper paper size. 11. Turn on the main switch. 12. Check the machine’s operation and copy quality. 1-15 D010...

  • Page 48: Installation Procedure

    Exit tray Tapping screw M3 x 6 1.6.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Remove the inverter tray [A]. Remove the rail [B] (2 knob screws). Remove the sorter cap [C] (1 rivet). D010 1-16...
  • Page 49 Using a small cutter, cut the front cover to make an opening [G] for the 1-bin sorter. Install the 1-bin sorter [H] as shown. Make sure the connector [I] is connected firmly. Fasten the screw. 10. Reconnect the connector [J] you removed in step 6. Make sure that the connector is secure. 1-17 D010...
  • Page 50 14. Pull the support [N] out of the left end of the exit tray. 15. Insert the support into the left end of the paper exit tray [O] (of the copier). 16. Turn the main switch on. 17. Check the operation. D010 1-18...

  • Page 51: Bridge Unit Installation

    If you install the 1-bin tray (D339) to the machine, install the 1-bin tray first, before installing the bridge unit (D340). If you install the finisher unit (B792) to the machine, install the finisher unit after installing the bridge unit (D340). 1-19 D010...

  • Page 52: Installation For A Machine Without The 1-Bin Tray Unit

    Remove the inverter tray [A]. Remove the rail [B] (knob screw x 2). Remove the inner cover right [C] (rivet screw x 1). Remove the inner cover left [D] ( x 2). Remove the inner tray [E] ( x 1). Middle screw. D010 1-20...
  • Page 53 13. Reinstall the inner cover right if 1-bin tray unit is not installed (rivet screw x 1). 14. Reinstall the inner cover left ( x 2). 15. Install the holder bracket [L] The holder bracket [L] is necessary when the finisher is installed. Do not tighten it with a screw at this time. 1-21 D010...

  • Page 54: Installation For A Machine With The 1-Bin Tray Unit

    Remove the front right cover ( step 7 in "Installation for a machine WITHOUT the 1-bin tray unit"). Cut off the cutouts (4 pieces) with small cutters ( step 8 in "Installation for a machine WITHOUT the 1-bin tray unit"). D010 1-22...
  • Page 55 (M3x8) x 2, Rear side: (M3x6) x 1). Close the 1-bin tray. 10. Reinstall the exit tray to the machine. 11. To complete the installation, follow steps 9 to 20 in "Installation for a machine WITHOUT the 1-bin tray unit". 1-23 D010...

  • Page 56: 500-Sheet Finisher (B792)

    Support Bracket* Support Bracket Cover* Screws: M3 x 8* Screws: M4 x 16* Knob screws Snap Rings Bracket Cover Paper Guide *: Four of the items below (No. 3 to 6) are not used for these models (D010/D043). D010 1-24...

  • Page 57: Installation Procedure

    Cut off the cutout [A] with small cutters. Attach the paper guide [B] to the bridge unit. Make sure to pass the mylar through the opening in the paper guide [C]. Attach the holder bracket [D] and the unit holder [E] (knob screw x 4). 1-25 D010...
  • Page 58 Attach the bracket cover [G]. Install the output tray [H] on the 500-sheet finisher (2 snap rings). Pull out the tray extension [I] of the bridge unit. Turn on the main power switch, and then check the finisher operation. D010 1-26...

  • Page 59: Anti-Condensation Heater Installation

    Install the anti-condensation heater [C], as shown. Join the connectors [A, D]. Clamp the harness with the clamp [E]. Reinstall the left cover and exposure glass. Attach the decal to the left side of the machine's main switch. 1-27 D010...

  • Page 60: Tray Heaters

    Place the tray heater on the bottom frame inside the machine and pass the heater harness [B] through the opening [C] of the rear frame. Attach the tray heater [D] to the bottom frame ( x 1) as shown. D010 1-28...

  • Page 61: Tray Heaters For The Optional Paper Feed Unit

    Attach the power decal to the left side of the machine's main switch. 1.10.2 TRAY HEATERS FOR THE OPTIONAL PAPER FEED UNIT Remove the rear cover of the main machine. Pull out all the tray cassettes from the paper tray unit. 1-29 D010...
  • Page 62 Tray Heaters Remove the rear cover [A].for the paper tray unit Remove the cable guide [B]. Pass the connector [C] through the opening [D]. Install the tray heater [E] ( x 1) D010 1-30...
  • Page 63 Remove the harness cap [G] of the machine. Join the connectors [G] [H]. 10. Reinstall the cable guide and rear cover of the paper tray unit. 11. Reinstall the all tray cassettes. 12. Remove the heater harness cover [I] (rivet screw x 1). 1-31 D010...
  • Page 64 14. Reinstall the rear cover of the main machine. 15. Attach the power decal to the left side of the machine's main switch if it has not already been attached. D010 1-32...

  • Page 65: Key Counter Interface Installation

    1.11 KEY COUNTER INTERFACE INSTALLATION Unplug the machine power cord before starting the following procedure. Remove the rear cover [A] ( x 8). b870i501 Install the four standoffs [B] in the four holes [C] on the crosspiece. Attach the bridge board. 1-33 D010...
  • Page 66 Connect one side [D] of the harness to CN140 (13 pins) on the BICU and the other side [E] of the harness to CN3 on the bridge board. Clamp the harness ( x 4). Reassemble the rear cover. D010 1-34...

  • Page 67: Ddst Expansion

    Cover-CPS EU Tapping Screw-M3X6 Sheet-EULA Seal-Caution Installation Procedure PCL Dongle (-57) 1.12.2 INSTALLING EXPANSION COMPONENT Unplug the machine power cord before starting the following procedure. Remove the rear cover [A] ( x 8). Remove the interface cover [B]. 1-35 D010...

  • Page 68: Installing Panels And Keys

    Make sure that the BICU [E] is not damaged and that the three openings [F][G][H] hold the controller box. Re-attach the rear cover ( x 8). Installing Panels and Keys Remove the dummy cover [A] from the operation panel. D010 1-36...
  • Page 69 DDST Expansion Install the printer/scanner panel [B] on the operation panel. 1-37 D010...

  • Page 70: Pcl Option

    IC card. Unplug the machine power cord before starting the following procedure. Before you install the PCL, the DDST expansion (D326-17) must be installed. Remove the rear cover ( "Rear Cover" in the section "Replacement and Adjustment"). D010 1-38...
  • Page 71 Install the PCL dongle [C] in the DDST board socket as shown above. Turn on the DipSW2 [D] switch (upper position). Remove the cover of the IC card slot on the DDST controller board. Install the PCL IC card in the IC card slot. 1-39 D010...
  • Page 72 This installation procedure is not necessary for PCL updating once the PCL option has been installed in the DDST controller. In PCL updating, you can see the installation procedure on the LCD after installing the PCL option IC card in the IC card slot. D010 1-40...

  • Page 73: Mechanical Counter

    1.14.1 COMPONENT CHECK Description Q’ty Mechanical counter 1.14.2 INSTALLING MECHANICAL COUNTER Unplug the machine power cord before starting the following procedure. Remove the copy tray [A] ( x 1, hooks). Remove the inner cover [B] ( x 2, hooks). 1-41 D010...
  • Page 74 Cut off the cutout [E] of the front cover with small cutters. Install the mechanical counter [F] into the counter slot [G] ( x 1). When you install the mechanical counter, make sure that the circle mark [H] is facing downward. D010 1-42...

  • Page 75: When Removing The Mechanical Counter

    Mechanical Counter Reassemble the machine. When removing the mechanical counter When removing the mechanical counter, first release the hook [A], and then pull it out. 1-43 D010...

  • Page 76: Key Counter Installation (4 Pins)

    Hold the key counter plate nuts [C] on the inside of the key counter bracket [D] and insert the key counter holder [E]. Secure the key counter holder to the bracket ( x 2). Install the key counter cover [F] ( x 2). D010 1-44...
  • Page 77 Connect the connector [G] (p/n B1215261) to CN126 on the BICU. Hold the harness with the clamps [H][I][J]. The relay harness is not included in the key counter bracket accessories. 10. Join the relay harness [K] with the connector [L]. 11. Reinstall the rear cover. 1-45 D010...
  • Page 78 16. Hook the key counter holder assembly onto the stepped screw [N]. Check that the harness is not caught between the left cover and the key counter holder assembly. 17. Secure the key counter holder assembly with the screw [Q]. D010 1-46...

  • Page 79: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 81: Pm Tables

    Scanner guide rails Do not use alcohol. Replace the platen sheet if Platen cover necessary. Blower brush or alcohol Exposure glass Blower brush or alcohol Toner shield glass Blower brush APS sensors Blower brush 2.1.2 DRUM AREA 120k 600k NOTE D010...

  • Page 82: Paper Feed

    Bottom-plate pad (each tray) alcohol. Clean with water or Paper feed roller (bypass tray) alcohol. Clean with water or Friction pad (bypass tray) alcohol. Clean with water or Bottom-plate pad (by-pass tray) alcohol. Registration rollers Clean with water or D010...

  • Page 83: Fusing Unit

    Hot roller bushings S552R Pressure roller bushing Hot roller stripper pawls Dry cloth Thermistor Dry cloth Fusing guide plate A cleaner and alcohol Cleaning roller bushing Dry cloth 2.1.5 ARDF NOTE Feed belt Clean with water or alcohol. D010...

  • Page 84: Paper Tray Unit

    Clean with water or alcohol. 2.1.6 PAPER TRAY UNIT 120k NOTE Paper feed rollers Dry or damp cloth Bottom-plate pads Dry cloth Paper-feed guides Clean with water or alcohol. Friction pads Dry or damp cloth Relay clutch Feed clutches Relay roller Dry cloth D010...

  • Page 85: How To Reset The Pm Counter

    Activate the SP mode ( "Service Program Mode"). Select SP 7804-1 (Reset–PM Counter). Press the OK key [A]. The message "Execute" shows. Press the button [B] below the message "Execute." The messages "Execute?" followed by "Cancel" and "Execute" show. D010...
  • Page 86 How to Reset the PM Counter To reset the PM counter, press the button [C] below the message "Execute." Wait until the message "Completed" shows. Quit the SP mode. D010...

  • Page 87: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 89: General Cautions

    Make sure to not bend or crease the exposure lamp’s ribbon cable. Do not disassemble the lens unit. This will cause the lens and copy image to get out of focus. Do not turn any of the CCD positioning screws. This will knock the CCD out of position. D010...

  • Page 90: Laser Unit

    1st tray Standard 2nd tray 3rd tray Option 4th tray If the optional tray heater or optics anti-condensation heater is installed, keep the machine's power cord plugged in while the main switch is off, to keep the heater(s) energized. D010...

  • Page 91: Special Tools And Lubricants

    3.2 SPECIAL TOOLS AND LUBRICANTS Part Number Description Q’ty A0069104 Scanner Positioning Pins (4 pins/set) 1 set A2929500 Test Chart S5S (10 pcs/set) 1 set VSSM9000 FLUKE 87 Digital Multimeter N8036701 4MB Flash Memory Card A2579300 Grease Barrierta S552R 52039502 Grease G-501 D010...

  • Page 92: Exterior Covers And Operation Panel

    Exterior Covers and Operation Panel 3.3 EXTERIOR COVERS AND OPERATION PANEL 3.3.1 REAR COVER Unplug the DF cable (if installed). Rear cover [A] ( x 8) 3.3.2 TRAY HARNESS COVER Tray harness cover [A] (1 rivet) D010...

  • Page 93: Copy Tray

    Exterior Covers and Operation Panel 3.3.3 COPY TRAY Copy tray [A] ( x 1、hook x 1) 3.3.4 INNER COVER Copy tray ( "Copy Tray") Inner cover [A] ( x 2) D010...

  • Page 94: Upper Covers

    4, x 1) Right upper cover [D] ( x 1, 3 hooks) Push the cover to the rear to release the hooks. Top rear cover [E] ( x 1) 3.3.6 LEFT COVER Left cover [A] ( x 5) D010...

  • Page 95: Front Cover

    Exterior Covers and Operation Panel 3.3.7 FRONT COVER Pull out the (top) paper tray. Open the front door [A]. Front cover [B] ( x 3) 3.3.8 FRONT RIGHT COVER Open the front door [A]. Front right cover [B] ( x 1) D010...

  • Page 96: Right Rear Cover

    Right rear cover [A] ( x 2) 3.3.10 RIGHT DOOR (DUPLEX UNIT) Rear cover ( "Rear Cover") Open the right door [A]. Release the spring and chain. Open the clamps [B] and disconnect the three connectors [C]. Right door [A] D010...

  • Page 97: By-Pass Tray

    Front-side clip ring [B] Front-side pin [C] (You can push the pin from behind the right door.) Front-side tray holder arm [D] Remove the rear-side clip ring, pin, and tray holder arm in the same manner. By-pass tray [E] D010...

  • Page 98: Right Lower Cover

    Exterior Covers and Operation Panel 3.3.12 RIGHT LOWER COVER Right lower cover [A] (2 pin) 3.3.13 PLATEN COVER SENSOR Top rear cover ( "Upper Covers") Platen cover sensor [A] ( x 1) D010 3-10...

  • Page 99: Scanner Unit

    Make sure that the yellow mark [E] is on the bottom at the front end when you reinstall the DF exposure glass. 3.4.2 LENS BLOCK Do not touch the paint-locked screws on the lens block. The position of the lens 3-11 D010...

  • Page 100: Lamp Stabilizer Board And Exposure Lamp

    Lens cover [A] ( x 5) Disconnect the flat cable [B]. Lens block [C] ( x 4) Adjust the image quality ( "Copy Adjustments Printing/Scanning") after you install a new lens block. 3.4.3 LAMP STABILIZER BOARD AND EXPOSURE LAMP D010 3-12...

  • Page 101: Original Width/Length Sensor

    Press the plastic latch [C] and push the front end of the lamp toward the rear. Lamp [D] (with the cable) 3.4.4 ORIGINAL WIDTH/LENGTH SENSOR Exposure glass ( "Scanner Unit") Original width sensor [A] ( x 1, x 1) Lens block ( "Scanner Unit") Original length sensor [B] ( x 1, x 1) 3-13 D010...

  • Page 102: Sensor Positions

    16K SEF (195 x 270 mm) 16K LEF (270 x 195 mm) After you have rearranged the positions, the sensors work as listed in the table. Rearrange the sensor positions as follows: Original Size Length Sensors Width Sensors 8K-SEF 16K-SEF 16K-LEF 16K-SEF D010 3-14...

  • Page 103: Scanner Motor

    1, spring x 1, belt x 1) Install the belt first, then set the spring when you reassemble. Fasten the left-most screw (viewed from the rear), and fasten the other two screws. Adjust the image quality after you install the motor. 3-15 D010...

  • Page 104: Scanner Home Position Sensor

    3.4.7 ADJUSTING SCANNER POSITIONS Grasp the front and rear ends (not the middle) of the first scanner when you manually move it. The first scanner may be damaged if you press, push, or pull it from the middle part. D010 3-16...

  • Page 105: Overview

    The adjustment holes [E] [G] in the first scanner The adjustment holes [E] [G] in the second scanner The alignment marks [D] [F] on the frames The scanner positions are correct when these holes and marks are aligned. 3-17 D010...

  • Page 106: Adjusting The First Scanner Contact Points

    1st scanner. Tighten the screws [A] [F]. Remove the positioning tools. 10. Reassemble the machine and check the operation. Adjusting the Second Scanner Contact Points A(R)DF or platen cover Operation panel, top rear cover ( "Upper Covers"). D010 3-18...
  • Page 107 The alignment marks on the frames Insert the positioning tools [G] [H] through the holes and marks. 10. Check that the scanner belts are properly set in the brackets. 11. Remove the positioning tools. 12. Reassemble the machine and check the operation. 3-19 D010...

  • Page 108: Laser Unit

    The laser beam can cause serious damage to your eyes. Be absolutely sure that the main power switch is off and that the machine is unplugged before you access the laser unit. 3.5.1 LOCATION OF CAUTION DECAL 3.5.2 TONER SHIELD GLASS Open the front door. D010 3-20...

  • Page 109: Laser Unit

    Laser unit [A] ( x 2, x 4) The screw at the left front position [B] is longer than the other three. 3.5.4 LD UNIT Do not touch the paint-locked screw [A]. The LD position is adjusted before shipment. 3-21 D010...

  • Page 110: Polygonal Mirror Motor

    1) Do not screw the LD unit in too tightly when you install it. 3.5.5 POLYGONAL MIRROR MOTOR Laser unit Two rubber bushings [A] Laser unit cover [B] ( x 1) Polygonal mirror motor [C] ( x 4) D010 3-22...

  • Page 111: Laser Unit Alignment Adjustment

    1), confirm the position of the hole beneath the slot [D], and reinstall the lever. Install the screw (through the slot [D]) loosely into the hole beneath the slot (do not tighten the screw). Install the four screws for the laser unit loosely (do not tighten the screws). 3-23 D010...
  • Page 112 10. Tighten the screw [A]. 11. Tighten the screws on the laser unit. 12. Reinstall the inner cover and copy tray. 13. Print the trim pattern and check the result. Do the procedure again if further adjustment is required. D010 3-24...

  • Page 113: Pcu Section

    Load new developer ( "Developer"). Do SP 3016-1 to reinitialize the TD sensor when you reassemble. 3.6.2 PICK-OFF PAWLS AND TONER DENSITY SENSOR Do not turn the PCU upside down. This causes toner and developer to spill out. 3-25 D010...
  • Page 114 1) The toner density sensor is taped to the bottom of the PCU. Pry it off with a flathead screwdriver After reinstalling the pick-off pawls or toner density sensor, adjust the image quality ( "After Replacement or Adjustment"). D010 3-26...

  • Page 115: Opc Drum

    Pry out the drum retaining clip [F]. Install the clip in the same orientation (with the lip facing away from the drum shaft) when you reassemble. OPC drum [G] When reassembling, adjust the image quality ( "After Replacement or Adjustment"). 3-27 D010...

  • Page 116: Charge Roller And Cleaning Brush

    When reassembling, adjust the image quality ( "After "Replacement or Adjustment"). 3.6.5 CLEANING BLADE Drum charge roller ( "Charge Roller and Cleaning Brush") Cleaning blade [B] ( x 2) When reassembling, adjust the image quality ( "After Replacement or Adjustment"). D010 3-28...

  • Page 117: Developer

    Open and close the front door and wait for the machine to rotate the development roller for about 10 seconds. Repeat the previous step two more times. PCU ( PCU) Separate the developer section from the OPC drum section ( "OPC Drum"). 3-29 D010...

  • Page 118: After Replacement Or Adjustment

    If using A3 or 11" x 17" paper, make 2 copies/prints. To make solid black prints, use SP 5902 pattern 8. Step 7 is required only after parts replacement or adjustment. You do not need to make sky-shot (or solid black) copies after you replace the developer. D010 3-30...

  • Page 119: Toner Supply Motor

    Toner Supply Motor 3.7 TONER SUPPLY MOTOR Inner cover ( "Inner Cover") Open the front door. Toner bottle holder ( "PCU") Toner supply motor [A] ( x 1) 3-31 D010...

  • Page 120: Paper Feed Section

    Pull out the paper tray 1 [A]. Pull up the stopper [B]. Paper feed roller [C] 3.8.2 PAPER FEED ROLLER: TRAY 2 Pull out the paper tray 1 and 2 [A]. Pull up the stopper [B]. Paper feed roller [C] D010 3-32...

  • Page 121: Friction Pad

    Paper Feed Section 3.8.3 FRICTION PAD Pull out the paper tray. Friction pad [A] (spring x 1) 3.8.4 PAPER END SENSOR Paper cassette Bracket [A] ( x 1, x 1) Paper end sensor [B] (hook) 3-33 D010...

  • Page 122: Upper/Lower Paper Lift Motors

    "Front Right Cover") Disconnect the fusing lamp connector at the front right frame. Upper guide [A] ( x 3, x 1, ground cable x 1) Exit sensor bracket [B] ( x 1) Exit sensor [C] ( x 1) D010 3-34...

  • Page 123: By-Pass Feed Roller And Paper End Sensor

    When you do so, use caution not to place too much load on the cable. Sensor holder [A] By-pass paper end sensor [B] ( x 1) By-pass feed roller [C] 3-35 D010...

  • Page 124: Registration Roller

    Guide support [C] and guide [D] ( x 1, x 1) Bushing [E] ( x 1) 10. Gear [F] and bushing [G] ( x 1) 11. Registration roller [H] with the image transfer unit [I] ( x 1) D010 3-36...

  • Page 125: By-Pass Paper Size Switch

    When reinstalling the switch: Move the paper guides to their middle position (about halfway between fully open and fully closed), and install the round gear so that the hole in the gear [D] aligns with the peg [E] on the sliding gear. 3-37 D010...

  • Page 126: Registration Clutch

    3.8.10 REGISTRATION CLUTCH Rear cover High-voltage power supply board bracket [A] ( x 4, x 3, all connectors) Registration clutch [B] ( x 1, x 1) 3.8.11 REGISTRATION SENSOR Open the right door. Registration sensor [A] ( x 1) D010 3-38...

  • Page 127: Upper Paper Feed Clutch And By-Pass Feed Clutch3-39

    "Upper and Lower Relay Clutches") By-pass feed clutch [C] ( x 1) Make sure that the rotation-prevention tabs [D] on the clutches fit correctly into the corresponding openings on the clutch cover when you reinstall. 3.8.13 RELAY CLUTCHES 3-39 D010...

  • Page 128: Upper Relay Sensor

    Upper relay sensor bracket [C] ( x 1, x 1) Upper relay sensor [D] (hooks) 3.8.15 LOWER RELAY SENSOR Open the right lower cover [A]. Paper guide plate [B] Lower relay sensor bracket [C] ( x 1, x 1) D010 3-40...

  • Page 129: Lower Paper Feed Clutch

    Rear cover ( "Rear Cover") Lower paper feed clutch [B] ( x 1, x 1) 3.8.17 UPPER/LOWER PAPER SIZE SENSORS Pull out the paper tray 1 and/or 2. Rear cover ( "Rear Cover") Cover bracket [A] ( x 1) 3-41 D010...

  • Page 130: Upper/Lower Paper Lift Sensor

    Paper Feed Section Size sensor brackets [B] ( x 2 each) Upper or lower paper size sensors [C] ( x 1, hook x 2 each) 3.8.18 UPPER/LOWER PAPER LIFT SENSOR D010 3-42...

  • Page 131: Upper/Lower Paper Height Sensors

    Rear cover ( "Rear Cover") High-voltage power supply board bracket ( "Registration Clutch") Tray bar covers [A] ( x 2 each) Sensor bracket [B] ( x 1, bushing x 1, x 1, x 2, x 2, spring x 1) 3-43 D010...

  • Page 132: When Reassembling The Sensor Bracket

    Paper Feed Section Upper or lower paper height sensors [C] (hook x 2) When reassembling the sensor bracket Maker sure that the spring [A] hooks two notches of the brackets when you reassembles the sensor bracket to the machine. D010 3-44...

  • Page 133: Image Transfer

    Release the hooks [A] at the both sides of the image transfer roller. Lift the plastic holders [B] with the image transfer roller [C]. Leave the springs under the holders. Make sure that the pegs [D] on the holders engage with the springs when you reassemble. 3-45 D010...

  • Page 134: Image Density Sensor

    3.9.2 IMAGE DENSITY SENSOR Open the right door. Plastic cover [A] Image transfer roller ( "Image Transfer Roller") Push down on the notch [B] to free the sensor. Image density sensor [C] ( x 1) 3.9.3 DISCHARGE PLATE D010 3-46...

  • Page 135: Reassembling The Discharge Plate

    Be careful when handling the discharge plate, as it may cause injury due to the saw-like teeth of the discharge plate being very sharp. Reassembling the discharge plate Insert the new discharge plate [A] into the image transfer unit as shown. 3-47 D010...
  • Page 136 (The plate cover can be removed at the time the discharge place is removed, but it's better to leave it in the machine). Reinstall the mylar outside the image transfer unit. Reinstall the image transfer roller and right door. D010 3-48...

  • Page 137: Fusing

    Turn off the main switch, and unplug the machine. Front right cover Open the right door. Fusing unit [A] ( x 2, x 4) 3.10.2 THERMISTOR Fusing unit ( "Fusing Unit") Thermistors [A] ( x 1, x 1 each) 3-49 D010...

  • Page 138: Fusing Lamps

    Fusing lamp with the connector (550W) [F] ( x 2) Check that the front ends of both lamps fit in the front holding plate when you reassemble. They will not fit if you arrange the two lamps incorrectly. D010 3-50...

  • Page 139: Hot Roller Stripper Pawls

    3) Metal holders [B] (1 holder for each) Hot roller stripper pawls [C] (1 spring for each) 3.10.5 HOT ROLLER Hot roller stripper pawls ( "Hot Roller Stripper Pawls") Hot roller [A] (2 C-rings, 1 gear, 2 bearings) 3-51 D010...

  • Page 140: Thermostat

    3.10.7 PRESSURE ROLLER AND BUSHINGS Separate the hot roller section from the pressure roller section ( "Fusing Lamps"). Fusing entrance guide [A] ( x 2) 2 springs [B] 2 pressure arms [C] 2 Bushings [D] Pressure roller [E] D010 3-52...

  • Page 141: Nip Band Width Adjustment

    If the band is not as described above, change the position of the spring hooks [C] (one on each side), and then check the band again. The higher hook position produces greater tension. 3-53 D010...

  • Page 142: Cleaning Roller

    Fusing 3.10.9 CLEANING ROLLER Pressure roller and bushings ( "Pressure Roller and Bushings") Cleaning roller [A] D010 3-54...

  • Page 143: Duplex Unit

    Duplex exit sensor [C] ( x 1) 3.11.2 DUPLEX ENTRANCE SENSOR Open the right door. Lift the duplex guide [A]. Duplex guide [B] ( x 2) Entrance sensor bracket [C] and bracket cover [D] ( x 3, ground cable x 1) 3-55 D010...

  • Page 144: Duplex Inverter Sensor

    Inner cover right [B] (Rivet x 1) Exit cover [C] ( x 1) Sensor bracket [D] ( x 2, x 1, ground cable x 1) Duplex inverter sensor [E] (hooks) 3.11.4 DUPLEX TRANSPORT MOTOR Open the right door. D010 3-56...

  • Page 145: Duplex Inverter Motor

    Motor bracket [B] ( x 4, x 1). Duplex transport motor [C] ( x 2) 3.11.5 DUPLEX INVERTER MOTOR Rear cover ( "Rear Cover") Duplex fan ( "Duplex Fan") Duplex inverter motor [A] ( x 2, x 1, x 2) 3-57 D010...

  • Page 146: Other Replacements

    Other Replacements 3.12 OTHER REPLACEMENTS 3.12.1 QUENCHING LAMP PCU ( "PCU") Quenching lamp [A] ( x 1) 3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD Rear cover ( "Rear Cover") High-voltage power supply board [A] ( x 2, 3 standoffs, all connectors) D010 3-58...

  • Page 147: Bicu (Base-Engine Image Control Unit)

    Remove the NVRAM [B] from the old BICU and install it on the new BICU when you replace the BICU. The NVRAM holds machine-specific data. 3.12.4 MAIN MOTOR Rear cover ( "Rear Cover") Main motor [A] ( x 4, x 1) 3-59 D010...

  • Page 148: Duplex Fan

    The arrow indicates the direction of the air current. 3.12.6 REAR EXHAUST FAN Replacement Procedure Rear cover ( "Rear Cover") Inverter tray [A] Screw [B] from the inner left cover This step releases the topmost part of the BICU bracket. D010 3-60...

  • Page 149: Psu (Power Supply Unit)

    Reassembling: Make sure that the arrow on the fan [E] points to the outside of the copier when you reassemble. The arrow indicates the direction of the air current. 3.12.7 PSU (POWER SUPPLY UNIT) Left cover ( "Left Cover") PSU [A] (All connectors, x 6) 3-61 D010...

  • Page 150: Gearbox

    Do not change the position of the spring [C] and make sure that the bushing [D] on the PCU drive shaft is in the correct position you when you reassemble. You can adjust its position by rotating the gear [E] seen from the opening of the gearbox. D010 3-62...

  • Page 151: Gear Arrangement In The Gearbox

    If the gears fall out during service, start by finding gear number 1 and installing it onto location number 1 (setting it into place so that the side with the printed number stays visible). Then install the remaining gears (2 to 12) in the same way. 3-63 D010...

  • Page 152: Copy Adjustments Printing/Scanning

    SP 1002. (Adjust the trays in order: the 1st tray first, then the 2nd tray, etc.) Tray SP mode Specification 2 ± 1.5 mm Any paper tray SP 1001-1 By-pass feed SP 1001-2 Duplex SP 1001-3 1st tray SP 1002-1 2nd tray SP 1002-2 D010 3-64...

  • Page 153: Blank Margin

    Check the trailing edge and right side edge blank margins, and adjust them using the following SP modes. SP mode Specification Trailing edge SP 2101-2 2 +2.5/–1.5 mm Right edge SP 2101-4 2 ± 1.5 mm Leading edge SP 2101-1 Left edge SP 2101-3 3-65 D010...

  • Page 154: Main Scan Magnification

    Place the test chart on the exposure glass and make a copy from one of the feed stations. Check the leading edge and side-to-side registration, and adjust as necessary with the following SP modes. SP mode Specification Leading edge SP 4010 2 ± 1.5 mm Side-to-side SP 4011 D010 3-66...

  • Page 155: Magnification

    Check the magnification ratio. If necessary, adjust the magnification using the following SP mode. SP mode Specification ± 1.0% Main Scan Magnification SP 4009 Sub-Scan Magnification Place the OS-A3 test chart on the exposure glass and make a copy from one of the feed stations. 3-67 D010...

  • Page 156: Standard White Density Adjustment

    A: Leading edge registration B: Side-to-side registration Make a temporary test chart as shown above, using A3/11" x 17" paper. Place the temporary test chart on the ARDF and make a copy from one of the feed stations. D010 3-68...

  • Page 157: Sub-Scan Magnification

    Make a temporary test chart as shown above, with A3/11" x 17" paper. Place the temporary test chart on the ARDF and make a copy from one of the feed stations. Check the registration, and if necessary adjust it with SP 6006-5. The specification is ±1.0%. 3-69 D010...

  • Page 159: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 161: Service Call Conditions

    If the problem is related to electrical circuit boards, first disconnect then reconnect the connectors before replacing the PCBs. If the problem is related to a motor lock, first check the mechanical load before replacing motors or sensors. D010...

  • Page 162: Sc Code Descriptions

    Scanner home position error 2 Scanner home position sensor The scanner home position defective sensor does not detect the on Scanner drive motor defective condition during initialization Scanner home position sensor or copying. connector defective Scanner drive motor connector D010...
  • Page 163 During the automatic SBU Exposure lamp defective adjustment, the machine Dirty white plate detects that the white level Incorrect position or width of white read from the white plate or plate scanning (SP4015) paper is out of range. BICU board defective D010...
  • Page 164 The machine does detect the Polygon motor defective polygon motor unlock signal SCRATCH error for 0.2 seconds after the I/F harness disconnected or loose polygon motor has turned on. Laser synchronization error The main scan Poor connection between the LD unit D010...
  • Page 165 A development bias leak Poor connection of the PCU signal is detected. High voltage supply board defective TD sensor initial setting error ID sensor defective TD sensor initial setting is not No developer performed correctly. Drum does not turn D010...
  • Page 166 Toner supply motor: Excess current error The machine detects the current of 1A or more Toner supply motor short circuit supplied to the toner supply motor for 0.2 seconds. Main motor lock A main motor lock signal is Too much load on the drive D010...
  • Page 167 Tray 4 lift motor malfunction (optional two-tray paper tray unit) The paper lift sensor fails to Paper lift sensor defective activate twice continuously Tray lift motor defective after the tray lift motor has Too much load on the drive D010...
  • Page 168 The fusing temperature is Fusing thermistor defective over 230°C for 1 second Power supply board defective (detected by the thermistor). Fusing overheat error (center) 2 The fusing temperature is Fusing thermistor defective Power supply board defective over 250°C for 1 second D010...
  • Page 169 The fusing temperature Fusing thermistor defective or out of detected by the thermistor is position below 71°C and is not Power supply board defective corrected after the main Loose connectors power switch is turned on. Fusing temperature warm-up error (rear) D010...
  • Page 170 Zero cross frequency error When the zero cross signal is 66 or more and it is detected 10 times or more in 11 Noise (High frequency) detections, the machine determines that input 60 Hz and SC557 occurs. D010 4-10...
  • Page 171 ARDF main BICU defective board. ARDF connection error An incorrect ARDF (an ARDF ARDF incorrect (The other ARDF is for some other copier) is installed on the D010.) detected. (for Basic and The connector of the ARDF is 4-11 D010...
  • Page 172 BICU controller board and BICU. board. Controller board communication abnormal Communication error The connector is abnormal between between the scanner part of the controller board and the BICU the controller board and board. BICU. D010 4-12...
  • Page 173 Output tray motor defective 2nd failure issues this SC Loose connection code. Motor overload The machine does not Upper limit sensor and/ or stack near detect correctly the limit sensor defective position of the output tray when the output tray 4-13 D010...
  • Page 174 Defective front jogger motor detect that the front Disconnected connector jogger HP sensor is OFF Overload to front jogger motor for 40 ms after the front Defective front jogger fence HP jogger fence moved. sensor The machine does not D010 4-14...
  • Page 175 650 msec after the pick-up roller has lifted Disconnected harness down. Defective pick-up roller contact motor The pick-up roller HP Defective pick-up roller HP sensor sensor does not turn on for 650 msec after the pick-up roller has lifted 4-15 D010...
  • Page 176 Memory error The machine detects a Memory defective discrepancy in the write/read BICU defective data during its write/read test Poor connection between BICU and (done at power off/on and at memory recovery from low power or D010 4-16...
  • Page 177 NVRAM error The machine detects a NVRAM defective discrepancy in the NVRAM Poor connection between BICU and write/read data when NVRAM attempting to save actual data NVRAM is not connected to the NVRAM (i.e. during BICU defective 4-17 D010...
  • Page 178 The localization settings in is replaced the nonvolatile ROM and Incorrect localization setting RAM are different (SP5807). NVRAM defective Print image transfer error Controller defective Print images are not BICU board defective transferred. Poor connection between controller and BICU D010 4-18...

  • Page 179: Electrical Component Defects

    A Paper Jam message appears even if Shorted there is no paper at the sensor. A Paper End indicator lights when the 2nd Lower Paper 110-10 Open paper tray is selected, even if there is paper (BICU) in the tray. 4-19 D010...
  • Page 180 Open 102-2 Scanner H.P. SC120 shows. (BICU) Shorted APS and Auto Reduce/Enlarge do not Open function correctly. 102-5 Platen Cover (BICU) If the Start button is pressed with the platen Shorted cover or A(R) DF closed, “Cannot detect D010 4-20...
  • Page 181 Shorted is made from the paper tray 1. Open The CPU cannot detect the proper paper Tray 2 Paper 115-13/16/19 size, and misfeeds may occur when a copy Size 1/2/3 Shorted is made from the paper tray 2. 4-21 D010...

  • Page 182: Switches

    By-pass Paper Size 1,2,4,5 Open bypass tray, causing possible misfeeds (BICU) when feeding from this tray. Right Door 124-5 Open A Cover Open indicator is lit even if the D010 4-22...
  • Page 183 The lower paper lift motor does not turn Open on when the main power switch is turned on or the lower tray is closed. Lower Tray Set 115-22 The lower paper lift motor does not turn Shorted on when the lower tray is closed. 4-23 D010...

  • Page 184: Blown Fuse Conditions

    4.3 BLOWN FUSE CONDITIONS All the fuses in the following table are on the power supply board. Rating Fuse 120 V 220 – 240 V 15A/125V 8A/250V 6.3A/125V 3.15A/250V 1A/250V 1A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V 4A/250V D010 4-24...

  • Page 185: Led Display

    LED Display 4.4 LED DISPLAY 4.4.1 BICU Number Function Monitors the +5 V line for the CPU and the surrounding circuit. LED 1 Usually, this LED is blinking. 4-25 D010...

  • Page 187: Service Tables

    SERVICE TABLES R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew 07/13/2009 Updated Information – SP5801 07/13/2009 Updated Information –...

  • Page 189: Service Program Mode

    [B] or the right-arrow key [C]. To select a program, press the "OK" key [F]. Specifying Values After locating a program, press the "OK" key. A blinking underscore (or several blinking underscores) indicates which value you can change. The value in parentheses is the D010...
  • Page 190 You cannot end the SP mode while the copy mode is activated. Quitting Programs/Ending (S)SP Mode Press the key or the "Cancel" key to quit the program. You can end the SP mode by pressing one of these keys several times. D010...

  • Page 191: Copier Sp Mode Tables

    For duplex copies, the value for the front side is determined by SP 1002-1 to -4, and the value for the rear side is determined by SP 1002-6. 1002 1 1st tray [–9.0 to 9.0 / 0.0 / 0.1 mm/step] ( "Copy Adjustments Printing/Scanning") 1002 2 2nd tray 1002 3 3rd tray D010...
  • Page 192 1103 1 Fusing Idling [0 = No / 1 = Yes] Fusing Temperature Adjustment 1105* Adjusts the target fusing temperature. "Center" indicates the center of the roller; "End" indicates the front and rear ends. D010...
  • Page 193 5°C from the temperature specified with SP1105-13, -14. Low-Temp-Time-2 [61 to 120 / 120 / 1 second/step] 1105 16 Adjusts the threshold time for the 2nd temperature decrement. When the time of the first copy/print reaches this threshold, the target temperature is D010...
  • Page 194 Specifies the interval for fusing-temperature control ( "Fusing Temperature 1108 1 Control" in the chapter "Detailed Section Descriptions"). 1109 Nip Band Check Checks the fusing nip band ( "NIP Band Width Adjustment" in the 1109 1 "Replacement and Adjustment"). D010...
  • Page 195 [0 to 10 / 3 / 1 mm/step] Optional Tray Adj. 1908* Adjusts the reverse time for the upper and lower paper lift motors. 1908 1 1st optional [–2 to 2 / 0 / 1/step] 1908 2 2nd optional D010...

  • Page 196: Sp2-Xxx (Drum)

    Temporally adjusts the voltage applied to the charge roller for debug. This value cannot be stored in the NVRAM. 2101* Erase Margin Adjustment [0.0 to 9.0 / 2.0 / 0.1 mm/step] ( "Copy Adjustments Leading Edge Printing/Scanning") 2101 1 Specification: 2 ± 1.5 mm Adjusts the leading edge erase margin. D010...
  • Page 197 2201 2 Adjusts the voltage applied to the development roller when generating the ID sensor pattern. The actual voltage applied is this setting plus the value of SP 2201-1. The setting affects ID sensor pattern density, which in turn affects the toner supply. 2301* Transfer Current Adjustment D010...
  • Page 198 NVRAM. Input-Rear [0 to 30 / 0 / 1 mA/step] 2301 6 Adjusts the current for 2nd side applied to the transfer roller for debug. This value cannot be stored in the NVRAM. D010 5-10...
  • Page 199 Rear-Image Area [–4000 to –1000 / –2000 / 20 V/step] 2401 4 Adjusts the separation voltage for image area (2nd side) of paper. 2906* Tailing Correction 2906 1 Shift value [0.0 to 1.0 / 0.0 / 0.1 mm/step] 5-11 D010...

  • Page 200: Sp3-Xxx (Process)

    (copy, printing). The specification is 100 ± 1.0% ( "Copy Adjustments Printing/Scanning"). 5.2.3 SP3-XXX (PROCESS) 3011 Display TD Output Displays: Vt: the current TD sensor output value and 3011 1 Vref: the target TD output value Vts (SP 3201) + correction for ID sensor output. D010 5-12...
  • Page 201 “0”. You can temporarily change this to “3” if the TD sensor is defective. Do not set to “1” or “2”, as these are for design use only ( "Toner Density Control" in the chapter "Detailed Section Descriptions"). 3102* Toner Supply Time 3102 1 [0.1 to 5.0 / 0.4 / 0.1 s/step] 5-13 D010...
  • Page 202 ( "Toner Density Control" in the chapter "Detailed Section Descriptions"). 3105 Toner End Clear Clears the toner end condition without adding new toner. The following are cleared: 3105 1 Toner end indicator (goes out)· Toner near-end counter D010 5-14...
  • Page 203 [0.50 to 3.50 / 0.70 / 0.01V/step] DFU TD (V/wt%) Setting 3203* [0 to 1.5 / 0.4 / 0.01 V/step] 3203 1 Adjusts the TD sensor sensitivity. 3204* Toner Density Adj 3204 1 [0 to 4 / 0 / 1 /step] 5-15 D010...
  • Page 204 If the Vsdp/Vsg is more than 95 (adjustable in SP3302-2), the machine adds this vale to the previous charge roller bias. 3310 ID Error Analysis 3310 1 Vsg Displays the Vsg value. D010 5-16...
  • Page 205 Selects whether the ID sensor is or is not used for toner density control. This 3353 1 value should normally be left at “1”. If the value is “0”, dirty background may occur after long periods of non-use. Process Data Disp 3901* 3901 1 [0 = No / 1 = Yes] 5-17 D010...

  • Page 206: Sp4-Xxx (Scanner)

    [–4.2 to +4.2 / 0.0 / 0.1 mm/step] (Scanner) Adjusts the side-to-side registration for scanning in platen mode ( "Copy Adjustments Printing/Scanning"). 4011 1 Increasing the value shifts the image to the right The specification is 2 ± 1.5 mm. D010 5-18...
  • Page 207 15.2 mm toward the white plate from the scanner HP. This SP setting specifies the offset from this base value. 4015 2 Scanning length [–3.0 to +6.0 / 0.0 / 0.1 mm/step] 5-19 D010...
  • Page 208 When the ASP detects the B5/A4 LEF, the controller interprets it as the 16K LEF. The Europe model interprets undetected original sizes as A5 LEF under the following conditions: SP 4303-1 is "Yes," and SP 4305-1 is "Normal" D010 5-20...
  • Page 209 Flag Clear 4605 3 Clears the flag that indicates the status of the standard white plate density adjustment. Error Flag [0 = Failure / 1 = Success] 4605 4* Display the error flag for white level correction. 5-21 D010...
  • Page 210 4629 EVEN [0 to 255 / 0 / 1/step] 4629 1 Displays the gain adjustment value of even channel at the initial white level adjustment. You can change this value manually, but this value cannot be stored after D010 5-22...
  • Page 211 Displays the SCRATCH_READ_ERR flag. 4647 2 GASBUP_READ_ERR Displays the GASBUP_READ_ERR flag. 4647 3 LM98513_READ_ERR Displays the LM98513_READ_ERR flag. 4647 4 GASBUP_WRITE_ERR Displays the GASBUP_WRITE_ERR flag. 4659* Gain Last Time 4659 1 EVEN [0 to 255 / 0 / 1/step] 5-23 D010...
  • Page 212 Black Offset SW 4800* [0 = OFF / 1 = ON] Turns on or off the black offset compensation mode at the initial SBU 4800 1 automatic adjustment. Width of PWIND switch 4801* [0 = All / 1 = One] D010 5-24...
  • Page 213 (becomes lighter). If +1 is selected, each notch shifts up (becomes darker). This setting is applied to all image processing modes of SP 4921. 4923 1 Notch Selection (Copy) [–1 = Light / 0 = Normal / +1 = Dark] Texture Removal 4926* 5-25 D010...
  • Page 214 Inverts white and black. This setting is only applied to the originals in SP 4921. 4929 1 Copy Sharpness-Edge [–2 to 2 / 0 / 1/step] 4930* Adjust the clarity. This setting is only applied to the originals in SP 4921. 4930 1 Copy D010 5-26...

  • Page 215: Sp5-Xxx (Mode)

    This setting is applied regardless of what mode has been selected in SP 4921. 5.2.5 SP5-XXX (MODE) 5001 All Indicators On All LEDs turn on. The LCD turns on or off every 3 seconds. Press the reset 5001 1 key to end this program. 5-27 D010...
  • Page 216 With duplex copies, the job settings are always preserved, regardless of the setting of this SP mode. 5121* Count Up Timing [0 = Feed In / 1 = Exit] 5121 1 Selects whether the key counter increments at time of paper feed-in or at D010 5-28...
  • Page 217 Starts a free run of both the scanner and the printer. Press "ON" to start; 5802 1 press "OFF" to stop. Input Check 5803 (☛ "Input Check") Output Check 5804 (☛ "Output Check") Print Interval 5805 [0 to 9999 / 0 / 1 sec/step] 5-29 D010...
  • Page 218 . To delete the current fax number, press . ⇒ 5824 NVRAM Upload (See IMPORTANT NOTE Section 5.4.8) 5824 1 (☛ "NVRAM Data Upload/Download (SP 5824/5825)") 5825 NVRAM Download 5825 1 (☛ "NVRAM Data Upload/Download (SP 5824/5825)") D010 5-30...
  • Page 219 SP codes must be set to "1". [0 to 2 / 0 / 1 /step] 001 On Board NIC 0: OFF, 1: ON, 2: ON: Limited When the "Function limitation" is set, "On board NIC" is 5-31 D010...

  • Page 220: Sp6-Xxx (Peripherals)

    Adjusts the side-to-side registration for the front side of the original, for ADF mode. Use the key to select “+” or “–” before entering the value 6006 2 Leading Regist [–5.0 to +5.0 / 0.0 / 0.1 mm/step] D010 5-32...
  • Page 221 Staple Position Adjustment 6133* 6133 1 Finisher 1 [–2.0 to +2.0 / 0 / 0.2 mm/step] Adjusts the staple position. + Value: Moves the staple position to the rear side. – Value: Moves the staple position to the front side. 5-33 D010...

  • Page 222: Sp7-Xxx (Data Log)

    7401 1 Shows how many times SC codes are generated. 7403* SC History 7403 1 Shows the histories of the latest 10 SC codes. Counter–Paper Jam 7502* [0 to 9999 / 0 / 1/step] 7502 1 Shows the total number of copy paper jams. D010 5-34...
  • Page 223 Off-Regist Bypass. Paper does not reach the registration sensor (from the by-pass tray). -060 Off-Regist Duplex. Paper does not reach the registration sensor during reverse-side printing (for duplex printing). -070 On-Regist SN. Paper is caught at the registration sensor. 5-35 D010...
  • Page 224 -160 On-Fin Entrance. Paper does not reach the finisher entrance sensor. -161 Off-Fin Entrance. Paper is caught at the finisher entrance sensor. -162 Fin Stack Exit. Stack paper jams at the exit area. -163 Finisher Staple. Staple jams. D010 5-36...
  • Page 225 The original is caught at the registration sensor. Off-Relay SN 7505 212 The original does not reach the exit sensor. On-Relay SN 7505 213 The original is caught at the exit sensor. Off-Inverter SN 7505 214 The original does not reach the reverse sensor. 5-37 D010...
  • Page 226 SP 7505-210, and the code 211 corresponds to SP 7505-211. 7801 Memory/Version/PN BICU 7801 2 Displays the version of the BICU board 7801 5 Displays the P/N and suffix of the ADF ROM. 7801 7 Displays the P/N and suffix of the Finisher ROM. D010 5-38...
  • Page 227 If the customer forgets the key operator code. To specify a new key-operator code, use the User Tools: System Settings → Key Operator Tools → Key Operator Code → On → Enter Key → Operator Code. 5-39 D010...
  • Page 228 The total number of paper outputs. Dsply-ID Er Count 7991 5 The total number of ID-sensor errors. 7992* Reset–Info Count Reset-Timer Count 7992 1 Clears the counter of SP 7991-1. Reset-ID Er Count 7992 5 Clears the counter of SP 7991-5. D010 5-40...

  • Page 229: Sp8-Xxx (Data Log 2)

    [0 to 9999999 / 0 / 1 sheet/step] 8381 1 Displays the print count of all application programs. C: Total Prt PGS 8382* [0 to 9999999 / 0 / 1 sheet/step] 8382 1 Displays the print count of the copier application program. 5-41 D010...
  • Page 230 Displays the total print count of copier application classified by combination/duple type. Original Print 8422 1 Simplex > Duplex Original Print 8422 2 Duplex > Duplex Original Print 8422 4 Simplex Combine Original Print 8422 5 Duplex Combine Original Print 8422 6 2> D010 5-42...
  • Page 231 8441 255 Other (Custom) C: PrtPGS/Ppr Size [0 to 9999999 / 0 / 1 sheet/step] 8442* Displays the number of pages printed by the copier application program. 8442 1 A3 8442 2 A4 8442 3 A5 8442 4 B4 5-43 D010...
  • Page 232 8444 6 DLT 8444 7 LG 8444 8 LT 8444 9 HLT 8444 254 Other (Standard) 8444 255 Other (Custom) PrtPGS/Ppr Tray [0 to 9999999 / 0 / 1 sheet/step] 8451* Displays the total print count classified by paper source. D010 5-44...
  • Page 233 8462 7 OHP 8462 8 Other P: PrtPGS/Ppr Type [0 to 9999999 / 0 / 1 sheet/step] 8464* Displays the total print count classified by paper size. This is the total for all application programs. 8464 1 Normal 5-45 D010...

  • Page 234: Sp9-Xxx (Etc.)

    8522 1 Sort 8522 2 Stack 8522 3 Staple 8531* Staples [0 to 9999999 / 0 / 1 sheet/step] 8531 1 This SP counts the amount of staples used by the machine. 5.2.9 SP9-XXX (ETC.) Not used in this machine. D010 5-46...

  • Page 235: Printer/Scanner Sp Mode Tables (Ddst Controller Only)5-47

    Displays the printer version. 5.3.2 SCANNER SYSTEM AND OTHERS Erase Margin 1005* Creates an erase margin for all edges of the scanned image. 1005 1 Range from 0 to 5mm [0 to 5 / 0 / 1mm step] 5-47 D010...

  • Page 236: Using Sp Modes

    The table lists the information shown with SP 3310 (ID Sensor Error Analysis). Error condition Possible cause Remarks SP 3310 -1 Vsg Vsg < 2.5V or ID sensor defective (VG in the display) (Vsg – Vsp) < ID sensor dirty 1.00V Drum not charged D010 5-48...

  • Page 237: Display Aps Data (Sp 4301-1)

    - Sensor Positions - The APS (auto paper select) sensors are arranged as shown in the diagram. - Reading the Data - Example 1 Example 2 Paper Size: 11000000 8 Paper Size: 00110000 A4 DF Open: 1 DF Open: 0 5-49 D010...

  • Page 238: Memory Clear

    SP 5801 is the engine data. The data in the BICU NVRAM (engine data) is cleared by SP 5998-1 while the data in the controller NVRAM (controller data) is cleared by SP 5801-xxx (see exceptions) Machine Data NVRAM Cleared by Remarks Basic All data BICU SP 5801-2 D010 5-50...

  • Page 239: With Flash Memory Card

    NVRAM data upload ends abnormally. Select SP 5801-2. Press the OK key. Select "Execute." The messages "Execute?" followed by "Cancel" and "Execute" shows. Select "Execute." When the program has ended normally, the message "Completed" shows. If the 5-51 D010...

  • Page 240: Without Flash Memory Card

    Select the number (see the table below) corresponding to the component. Select "Execute." The copy mode is activated. The sign "01H" or "00H" show (see the table below). Input Check Table for Mainframe (SP 5803) Num. Sensor/Switch Safety SW Open Closed D010 5-52...
  • Page 241 Lower PE S Paper detected Not detected Upper P Size SW Lower P Size SW BK-Upper Paper End S Paper detected Not detected BK-Lower Paper End S Paper detected Not detected BK-Up P Size SW BK-Low P Size SW 5-53 D010...
  • Page 242 DF-Registration S Detected Not detected DF-Exit S Detected Not detected DF-Trailing S Detected Not detected DF-Reverse S Detected Not detected Platen Cover S Open Closed 1 bin Installed Installed Not installed 1 bin Exit S Paper detected Not detected D010 5-54...
  • Page 243 A4 SEF A5 LEF LT LEF A3 SEF North 8Hx13 Not set A4 LEF LT SEF LT LEF America China Not set A4 LEF B5 LEF A4 SEF A5 LEF B4 SEF -- A3 SEF Paper Feed Unit Europe North America China 5-55 D010...

  • Page 244: Input Check Table For Finisher (Sp 6124)

    None 2-tray paper feed unit 1-tray paper feed unit Input Check Table for Finisher (SP 6124) Num. Sensor/Switch Entrance Sensor Not detected Paper detected Empty Sensor Paper detected Not detected Front Jogger HP Sensor Not home Home position D010 5-56...
  • Page 245 Staple Near Empty Sensor Staple remaining Staple near empty Staple Self Prime Sensor Staple detected Not detected (End Fence Detection Sensor) Top Cover Sensor Open Close Staple Cover Sensor Open Close (Front Cover Switch) - Table 1 - 5-57 D010...

  • Page 246: Output Check

    Number 005, 006, 040, and 041 may not respond when the fusing temperature is high. Num. Component Main Motor Forward Main Motor Reverse Quenching Lamp Toner Supply Motor Forward Fan Motor High (Rear Exhaust) Fan Motor Low (Rear Exhaust) Registration Clutch By-pass Feed Clutch Upper Feed Clutch D010 5-58...
  • Page 247 BK-Up Lift Motor Up BK-Up Lift Motor Down Duplex Inv Motor Reverse Duplex Inv Motor Forward Duplex Trans Motor Duplex Gate Solenoid Duplex Inv Motor Hold Dup Trans Motor Hold Polygon Motor Polygon M/LD DF-Feed Motor DF-Transport Motor DF-Feed Clutch 5-59 D010...

  • Page 248: Output Check Table For Finisher (Sp 6128)

    Relay Pulse Motor (Paper Transport Motor) Front Jogger Pulse Motor (Front Jogger Motor) Rear Jogger Pulse Motor (Rear Jogger Motor) Staple Slide Pulse Motor (Stapler Unit Movement Motor) Stuck Exit Pulse Motor (Pick-Up Roller Motor) Pick Roller Pulse Motor D010 5-60...

  • Page 249: Serial Number Input (Sp 5811)

    This procedure is for the basic machine only. Make sure that you turn OFF the main switch before inserting or removing a flash memory card. Installing or removing a flash memory card while the main switch is on may damage the BICU or memory. 5-61 D010...

  • Page 250: Overview

    Turn the face of the flash memory card [B] ("A" is printed on the face) toward your left-hand side, and insert it into the card slot. Turn ON the main switch. Start the SP mode and select SP 5824-1. D010 5-62...

  • Page 251: Nvram Download (Sp 5825-1)

    Turn OFF the main switch. Remove the memory card. 5.4.9 FIRMWARE UPDATE PROCEDURE This section shows how to update the firmware. The machine has the following firmware programs Firmware Type SP Mode Engine (BICU) 7801-2 7801-5 FIN (KAN) 7801-7 5-63 D010...

  • Page 252: Engine (Bicu) Firmware Update Procedure

    Insert the flash memory card [B]. Press the power switch on the operation panel and hold it, while turning on the main switch. Select "Execute" [C]. Do not touch any key while the message "Load Status..." shows. This message D010 5-64...

  • Page 253: Ddst (Printer Scanner) Update Procedure

    Remove the flash memory card. 10. Replace the card cover [B] (1 rivet). 11. Turn the main switch on. 12. Check the operation. DDST (Printer Scanner) Update Procedure Turn the main switch off. Remove the slot cover [A] (1 x 5-65 D010...
  • Page 254 Using SP Modes Insert the flash memory card [B] as shown above. Turn on the main power switch. Push the printer application key [C]. Push the OK key [D] and then push Execute. D010 5-66...

  • Page 255: Test Pattern Print (Sp 5902-1)

    To return to the SP mode, press the q key. Test Patterns Test Patterns Using VCU Pattern (No print) Vertical Lines (Single Dot) Horizontal Lines (Single Dot) Vertical Lines (Double Dot) Horizontal Lines (Double Dot) Grid Pattern (Single Dot) 5-67 D010...
  • Page 256 Grayscales with White Lines (Vertical/Horizontal) Test Patterns Using IPU Pattern Vertical Lines (Single Dot) Horizontal Lines (Single Dot) Vertical Lines (Double Dot) Horizontal Lines (Double Dot) Isolated Four Dots Grid Pattern (Double Dot) Black Band (Vertical, 1024 Dots) D010 5-68...

  • Page 257: Paper Jam Counters (Sp 7504)

    Grid Pattern (double dot) Gray scale 1 (256 grades) Gray scale 2 (256 grades) 5.4.11 PAPER JAM COUNTERS (SP 7504) The table lists the menu numbers (the last three digits of SP 7504 XXX) and the paper jam timings and locations. 5-69 D010...
  • Page 258 Paper does not reach the duplex entrance sensor. Paper is caught at the duplex entrance sensor. Paper does not reach the duplex exit sensor. Paper is caught at the duplex exit sensor. Paper does not reach the one-bin tray. D010 5-70...

  • Page 259: Smc Print (Sp 5990)

    The information on jam history is saved in the NVRAM. Select SP 7508. Select one of the menu items ("Latest 1" through Latest 10"). Press the OK key. The summary of the jam history shows. To view more information, select "Detail." 5-71 D010...

  • Page 260: Jam History Codes

    Original does not reach the original exit sensor. Original caught at the original exit sensor. Original does not reach the original reverse sensor. Original caught at the original reverse sensor. 5.4.14 ADF APS SENSOR OUTPUT DISPLAY (SP 6901) Sensor Positions Large to Small D010 5-72...

  • Page 261: Reading Data

    " LEF A5 LEF " x 11" SEF A4 SEF " x 14" " x 13" 11" x 8 " LEF A4 LEF 11" x 17" " X 8 " SEF A5 SEF — B5 SEF 1: Detected 5-73 D010...

  • Page 263: Detailed Section Descriptions

    DETAILED DESCRIPTIONS R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 265: Detailed Section Descriptions

    3. 1st Mirror 23. By-pass Tray 4. Exposure Glass 24. Lower Transport Roller 5. Original Width Sensors 25. Upper Relay Roller 6. Original Length Sensors 26. Relay Sensor 7. Lens Block 27. Lower Relay Roller 8. SBU 28. Lower Relay Sensor D010...

  • Page 266: Paper Path

    16. Pressure Roller 36. Laser Unit 17. OPC Drum 37. Toner Supply Bottle Holder 18. Middle Transport Roller 38. Exit Roller 19. Duplex Exit Sensor 39. 3rd Mirror 20. Image Density Sensor 40. Scanner HP Sensor 6.1.2 PAPER PATH D010...

  • Page 267: Drive Layout

    1. Scanner Motor 7. Lower Relay Clutch 2. Main Motor 8. Lower Paper Feed Clutch 3. Hot Roller 9. By-pass Feed Clutch 4. OPC Drum 10. Upper Paper Feed Clutch 5. Development Roller 11. Registration Clutch 6. Upper Relay Clutch D010...

  • Page 268: Board Structure

    Board Structure 6.2 BOARD STRUCTURE 6.2.1 BLOCK DIAGRAM 6.2.2 BICU (BASE ENGINE AND IMAGE CONTROL UNIT) The main board controls the following functions: Engine sequence D010...

  • Page 269: Sbu (Sensor Board Unit)

    Drive control for the sensors, motors, and clutches of the printer and scanner High voltage supply board control Serial interfaces with peripherals Fusing control 6.2.3 SBU (SENSOR BOARD UNIT) The SBU receives analog signals from the CCD and converts them into digital signals. D010...

  • Page 270: Copy Process Overview

    The processed data scanned from the original is retrieved from the memory and transferred to the drum by a laser beam, which forms an electrical latent image on the drum surface. The amount of charge remaining as a latent image on the drum depends D010...
  • Page 271 The discharge plate (grounded) helps separate the paper from the drum. Cleaning The cleaning blade removes any toner remaining on the drum surface after the image transfers to the paper. Quenching The light from the quenching lamp electrically neutralizes the charge on the drum surface. D010...

  • Page 272: Scanning

    An optics anti-condensation heater is available as an option. It can be installed on the left side of the scanner. It turns on whenever the power cord is plugged in. Lamp Stabilizer Fuse Rating Manufacturer Type D010...

  • Page 273: Scanner Drive

    SP 4009. - ADF mode - The scanners are always kept at their home position (the scanner HP. sensor [I] detects the 1st scanner) to scan the original. The ADF motor feeds the original through the ADF. In D010...

  • Page 274: Original Size Detection In Platen Mode

    The CPU can recognize the original size from the combination of on/off signals from the APS sensors. If the copy is made with the platen fully open, the CPU decides the original size from the sensor outputs when the Start key is pressed. D010 6-10...
  • Page 275 8.5" x 13" 01010000 0: High (no paper), 1: Low (paper present) The above table shows the outputs of the sensors for each original size. This original size detection method eliminates the necessity for a pre-scan and increases the machine's 6-11 D010...
  • Page 276 This means that copy time for the first page may be slower (because of the longer time required for scanning), but it will be normal for the rest of the job. Original size detection using the ADF is described in the manual for the ADF. D010 6-12...

  • Page 277: Image Processing

    IPU: Auto shading, filtering, magnification, scanner gamma correction, ID gamma correction VCU: Printer gamma correction, LD print timing control and laser power PWM control FCI (inside the VCU): Smoothing The IPU and VCU are contained in the same IC called SCRATCH on the BICU. 6-13 D010...

  • Page 278: Sbu (Sensor Board Unit)

    The CCD signal processor performs the following operations on the signal form the CCD. Sample and Hold Programmable Gain Amplifier Black Level Correction Black Level Clamp Analog to Digital Conversion The CCD signal processor outputs 10bit data. However, only 8bit data is transmitted to the BICU. D010 6-14...

  • Page 279: Ipu (Image Processing Unit)

    The user can select Text, Photo and Special original types. However, each of these original types has a range of different choices (such as “sharp”, “photographs”, etc), which are listed in the table below. All modes can be customized with a range of SP modes that can be adjusted to meet 6-15 D010...
  • Page 280 Use instead of Normal Text if, e.g. an embedded Preserved white area causes Auto Image Density to initially Background remove the surrounding (darker) background but (Normal Text) leave the rest. Use if the customer wishes to keep this background. D010 6-16...

  • Page 281: Image Processing Path

    Image Processing Image Processing Path The following diagram shows the various stages of image processing and where they are performed. 6-17 D010...

  • Page 282: Original Modes

    4932: Adjusts the clarity of low ID lines. 4941: Selects the white line erase level. 4942: Selects the black line erase level. If a fax and/or scanner/printer option is installed, you can make separate settings for copier, fax, and scanner/printer mode with these SPs. D010 6-18...

  • Page 283: Auto Shading

    Image Processing Auto Shading Overview There are two auto shading methods: black level correction and white level correction. Auto 6-19 D010...

  • Page 284: White Line Erase

    The white lines that exceed this width are not erased. When you specify "2," instead of "1," in SP 4941-1, the feature erases darker white lines (namely, less whiter lines). Note that this SP does not affect the width of white lines to be erased. D010 6-20...

  • Page 285: Black Line Erase

    The advantage of this is that the machine can bring out gradations in paler areas. The disadvantage is that the machine cannot bring out gradations in darker areas, i.e. differences in shades of dark colors are hard to distinguish. 6-21 D010...

  • Page 286: Main Scan Magnification

    However, enlargement and reduction along the main scan direction is handled by the IPU (SCRATCH) chip. The processing for main scan enlargement/reduction is the same as in previous digital machines. Mirroring for ADF Mode When making copies using the ADF, the magnification circuit creates a mirror image. This D010 6-22...

  • Page 287: Filtering

    The IPU also checks the image density of all dots. If a succession of low-density dots is detected, the machine interprets this as a low ID line and applies the MTF filter for low ID lines, using the value set in SP 4932. The higher the setting, the sharper the image. 6-23 D010...

  • Page 288: Id Gamma Correction

    Text 2 or Special 1. The threshold for deciding whether a pixel is black or white cannot be adjusted. Error Diffusion Error diffusion reduces the difference in contrast between light and dark areas of a halftone image. Each pixel is corrected using the difference between it and the surrounding pixels. D010 6-24...

  • Page 289: Video Control Unit (Vcu)

    Dithering is only used for Special 3 and Special 4. 6.5.4 VIDEO CONTROL UNIT (VCU) Fine Character and Image (FCI) The FCI performs image smoothing. This functions only affects binary picture processed images for certain original modes. 6-25 D010...

  • Page 290: Printer Gamma Correction

    Printer correction corrects the data output from the IPU to the laser diode to account for the characteristics of the engine components (e.g. drum, laser diode, lenses). The machine chooses the most suitable gamma curve for the original type selected by the user. There is no SP adjustment for this. D010 6-26...

  • Page 291: Laser Exposure

    11. Synchronization detector mirror 6. 1st mirror The LD drive board controls both the laser output and laser synchronization mechanism. The machine cuts off the power supply to the LD drive board if the front or right cover is opened. 6-27 D010...

  • Page 292: Auto Power Control (Apc)

    This auto power control is done just after the machine is turned on and during printing. The laser diode power is adjusted on the production line. Do not touch the variable resistors on the LD unit in the field. D010 6-28...

  • Page 293: Ld Safety Switch

    When the front cover or the right cover is opened, the power supply to the laser diode is interrupted. The switches are installed on the +24V line coming from the power supply unit, then the +5VLD is generated from the +24V supply after it goes through the interlock switches. 6-29 D010...

  • Page 294: Photoconductor Unit (Pcu)

    7. Development Unit 3. Pick-off Pawl 8. Charge Roller 4. OPC Drum 9. Charge Roller Cleaning Brush 5. ID Sensor (see note) 10. Quenching Lamp (see note) The ID sensor and quenching lamp are not included in the PCU. D010 6-30...

  • Page 295: Drive

    The main motor [A] drives the drum [B] through a series of gears and the drum drive shaft [C]. The main motor assembly includes a drive controller, which outputs a motor lock signal when the rotation speed is out of the specified range. 6-31 D010...

  • Page 296: Drum Charge

    [B] to give it a negative charge of –950 V. The high voltage supply board gives a negative charge of –1700 V to the drum charge roller through the screw [C] and terminal plate [D]. This voltage can be changed using SP 2001-1. D010 6-32...

  • Page 297: Charge Roller Voltage Correction

    The ID sensor measures the density of this pattern [B], and the output voltage is known as Vsdp. This voltage is compared with Vsg (read from the bare drum at the same time). 6-33 D010...

  • Page 298: Id Sensor Pattern Production Timing

    6.8.4 DRUM CHARGE ROLLER CLEANING Because the drum charge roller [A] always contacts the drum, it gets dirty easily. So, the cleaning brush [B] also contacts the drum charge roller all the time to clean the surface of the drum charge roller. D010 6-34...

  • Page 299: Development

    This machine uses a single-roller development system. Two mixing augers mix the developer. The toner density (TD) sensor and image density (ID) sensor (see the illustration in the PCU section) are used to control the image density on the copy. 6-35 D010...

  • Page 300: Drive

    These gears are quieter than normal gears. 6.9.3 DEVELOPER MIXING The two mixing augers, [A, B] keep the developer evenly mixed. Mixing auger 2 [A] transports excess developer, scraped off the development roller [C] by the doctor blade [D], D010 6-36...

  • Page 301: Development Bias

    –650 volts to the development rollers throughout the image development process. The bias is applied to the development roller shaft [A] through the drive shaft [B]. The development bias voltage (–650 V) can be adjusted with SP 2201-1. 6-37 D010...

  • Page 302: Toner Supply

    Then, when the bottle holder unit is pulled out to add a new toner bottle, the toner shutter shuts to block the opening as a result of pressure from a spring. D010 6-38...

  • Page 303: Toner Supply Mechanism

    SP 3101. The factory setting is sensor control 1 mode. Basically, the toner concentration in the developer is controlled using the standard TD sensor voltage (Vts), toner supply reference voltage (Vref), actual TD sensor output voltage (Vt), and ID sensor output data (Vsp/Vsg). 6-39 D010...
  • Page 304 ID sensor output. Vref is used after Vts has been corrected with the ID sensor output voltage (corrected during the first toner density control for a new PCU). Toner supply amount Varies Toner end detection Performed D010 6-40...
  • Page 305 Toner end detection Performed Fixed control 2 Fixed control 2 (SP 3101, “3”): Use temporarily if the TD sensor Mode needs to be replaced Toner supply None decision Toner control process Toner is supplied every printed page regardless of Vt. 6-41 D010...

  • Page 306: Toner Density Sensor Initial Setting

    Toner Supply Reference Voltage (Vref) Determination The toner supply reference voltage (Vref) is used for toner supply determination (see below). Vref is determined using the following data: ID sensor output (Vsp/Vsg) (Vts or the current Vref) - Vt D010 6-42...

  • Page 307: Toner Supply Determination

    TD sensor sensitivity (coefficient: S, value is 0.4) There are seven levels for toner supply motor on time as shown below. Level Decision Motor On Time (seconds) (Vts or Vref) < Vt ≤ (Vts or Vref) + S/16 t (0.4) 6-43 D010...

  • Page 308: Toner Supply In Abnormal Sensor Conditions

    200 ms, regardless of the value of SP 3104. If the machine detects the TD sensor error condition 10 times consecutively, an SC code is generated (SC390) and the machine must be repaired. D010 6-44...

  • Page 309: Toner Near End/End Detection And Recovery

    While turning on the main switch, if the front cover is opened for 10 seconds or more and then closed while a Toner End condition exists (following toner bottle replacement), the machine clears the Toner End condition. The recovery procedure is the same as for toner near end. It takes about two minutes. 6-45 D010...

  • Page 310: Drum Cleaning And Toner Recycling

    [B]. To remove the toner and other particles that are accumulated at the edge of the cleaning blade, the drum turns in reverse for about 5 mm at the end of every copy job. D010 6-46...

  • Page 311: Toner Recycling

    Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side of the PCU. Then, this toner falls into the development unit with new toner coming from the toner bottle and it is all mixed together by mixing auger 1 [C] and used again. 6-47 D010...

  • Page 312: Paper Feed

    The components of the paper feed station are as follows. 1. Paper End Sensor 6. Upper Relay Sensor 2. Paper Feed Roller 7. Lower Relay Roller 3. Registration Roller 8. Lower Relay Sensor 4. Friction Pad 9. Paper Size Switch 5. Upper Relay Roller D010 6-48...

  • Page 313: Paper Feed Drive Mechanism

    [D] has been activated. 6.11.3 PAPER FEED AND SEPARATION MECHANISM The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The 6-49 D010...

  • Page 314: Paper Lift Mechanism

    When the top of the stack touches the feed roller, the motor cannot pull up the plate any more, so it pulls the actuator [G] into the lift sensor [F]. Then the lift motor stops. The pressure of the feed roller on the paper is now too high, so the lift motor reverses a D010 6-50...

  • Page 315: Paper End Detection

    When the paper tray runs out of paper, the paper end feeler drops into the cutout [B] in the tray bottom plate and the paper end sensor is activated. When the paper tray is drawn out with no paper in the tray, the shape of the paper end feeler causes it to lift up. 6-51 D010...

  • Page 316: Paper Height Detection

    The lift motor rotates forward 400 ms after the sensor detects a certain amount of paper remaining in the tray to increase paper feed pressure, simulating the pressure generated by a full tray. D010 6-52...

  • Page 317: Paper Size Detection

    Refer to the size detection lists as shown below. EU/ AISA Size SP Setting A6 SEF 148 x 105 A5 LEF B5 LEF 182 x 257 B6 SEF/ Exe LEF LT LEF/ A5 SEF/ HLT A4 LEF 210 x 297 B5 SEF 257 x 182 6-53 D010...

  • Page 318: By-Pass Tray

    The by-pass feed paper size switch [A] monitors the paper width. The side fence is connected to the terminal plate gear. When the side fences move to match the paper width, the circular terminal plate rotates over the wiring patterns on the rectangular part of the D010 6-54...
  • Page 319 CN No. (BICU) 11" x 17" " x 14" " x 8 " CN136-1 ON/OFF CN136-2 CN136-3 (GND) CN136-4 CN136-5 Europe/Asia CN No. (BICU) A4 SEF 8" x 13" A5 SEF CN136-1 ON/OFF CN136-2 ON/OFF CN136-3 (GND) CN136-4 CN136-5 6-55 D010...

  • Page 320: Side Fences

    As the amount of paper in the tray decreases, the bottom plate [C] lifts up gradually. The end fence [D] is connected to the bottom plate. When the tray bottom plate rises, the end fence moves forward and pushes the back of the paper stack to keep it squared up. D010 6-56...

  • Page 321: Paper Registration

    This feature may be needed when feeding thick paper, and cannot be used for the first paper feed tray. 6.11.10 TRAY LOCK MECHANISM This machine has the tray lock mechanism. 6-57 D010...
  • Page 322 The lock at the front prevents the tray from coming out of the machine during transporting or shipping. When you pull the handle [A], the lock lever [B] is lowered. As a result, you can pull out the tray. D010 6-58...

  • Page 323: Image Transfer And Paper Separation

    The current depends on the paper width, paper type, and paper feed tray. The curvature of the drum and the discharge plate [C] help the paper to separate from the drum. The discharge plate is biased (Simplex: -1800 V, Duplex: -1600 V). 6-59 D010...

  • Page 324: Image Transfer Current Timing

    19 μA 22 μA B5 SEF 22 μA 19 μA 28 μA 19 μA 28 μA A5 SEF 22 μA 19 μA 28 μA HLT SEF — — 22 μA 19 μA 28 μA B6 SEF — — D010 6-60...

  • Page 325: Transfer Roller Cleaning

    Just after the power is switched on. After a copy jam has been cleared. After 10 or more sheets of paper have been copied and the copy job has finished. Also, the transfer roller cleaning current can be adjusted using SP 2301-4. 6-61 D010...

  • Page 326: Paper Separation Mechanism

    Image Transfer and Paper Separation 6.12.4 PAPER SEPARATION MECHANISM The discharge plate [A] and the drum curvature of the drum help the paper to separate away from the drum. The discharge plate is biased (Simplex: -1800 V, Duplex: -1600 V). D010 6-62...

  • Page 327: Image Fusing And Paper Exit

    6.13 IMAGE FUSING AND PAPER EXIT 6.13.1 OVERVIEW 1. Paper exit roller 7. Fusing lamps 2. Exit sensor 8. Thermistor 3. Hot roller strippers 9. Thermostat 4. Pressure roller 10. Hot roller 5. Cleaning roller 11. Thermostat 6. Pressure spring 6-63 D010...

  • Page 328: Fusing Unit Drive And Release Mechanism

    The drive power is not transmitted to the fusing unit during warming up when the fusing temperature (at the start) is 18°C or higher. The drive power is transmitted when the fusing temperature is less than 18°C. This contact/release control is based on the following conditions. D010 6-64...

  • Page 329: Drive Release Solenoid

    [L] more effectively since the heat is not conducted to the pressure roller [K]. When the hot roller becomes hot enough, the release solenoid turns off, letting the drive gear engage with the fusing unit drive gear. 6-65 D010...

  • Page 330: Fusing Entrance Guide Shift

    The pressure springs [A] constantly apply pressure between the hot roller [B] and the pressure roller [C]. Applied pressure can be changed by adjusting the position of the pressure springs. The spring is positioned at the end [D] as the default setting. D010 6-66...

  • Page 331: Fusing Temperature Control

    According to the operation mode, the fusing temperature is controlled. The diagram illustrates the transition of fusing temperature. After you turn the main switch on, the fusing temperature rises from the room temperature (t0) to one of the specified temperatures. You can adjust some of the temperatures. 6-67 D010...
  • Page 332 You can raise the Warm Up Temperature to make better the fusing quality of the first print. While the copier is adjusting the fusing temperature to the Warm Up Temperature, the message "Copy starts after warm up" is displayed. c : Thick Paper Mode D010 6-68...

  • Page 333: Overheat Protection

    If the fusing temperature reaches 230°C (or higher) and stays so for one second, the controller turns the fusing lamp off. In a case like this, SC543 or SC553 shows. Second Feature: If the fusing feature reaches 250°C, the controller cuts off the 24V line. (The fusing lamps 6-69 D010...
  • Page 334 Two thermostats are attached on each line of the two fusing lamps. (four thermostats in total). One of the two thermostats cuts the power supply to the fusing lamp at 179°C, and the other cuts the power supply at 180°C. (Note that the thermostat temperature is somewhat lower than the fusing temperature.) D010 6-70...

  • Page 335: Duplex Unit

    1. Duplex Inverter Roller 5. Duplex Exit Sensor 2. Duplex Entrance Sensor 6. Lower Transport Roller 3. Upper Transport Roller 7. Junction Gate 4. Middle Transport Roller 8. Duplex Inverter Sensor 6-71 D010...

  • Page 336: Drive Mechanism

    4. Duplex Transport Motor 2. Duplex Inverter Motor 5. Lower Transport Roller 3. Upper Transport Roller 6. Middle Transport Roller 6.14.3 BASIC OPERATION To increase the productivity of the duplex unit, copies are printed as follows. Larger than A4 Short-edge/LT Short-edge D010 6-72...

  • Page 337: Up To A4 Short-Edge/Lt Short-Edge

    Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if black, this indicates the second side). Up to A4 Short-edge/LT Short-edge 6-73 D010...
  • Page 338 The paper feed path can hold two sheets of copy paper. Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if black, this indicates the second side). D010 6-74...

  • Page 339: Feed In And Exit Mechanism

    If there are two or more copies being made with A4/8 " x 11" SEF (or smaller), the next sheet waits at the registration sensor for the current sheet to exit the inverter. 6-75 D010...

  • Page 340: Energy Saver Modes Of Basic Machines

    Operation panel Engine Exhaust fan Operating Mode Low Power Mode Night/Off Mode The "Operating Mode" here refers to all the modes (and status) other than the Low Power Mode and Night/Off Mode. Actual power consumption (during the Operating Mode) D010 6-76...

  • Page 341: Aof

    Cannot start Can start 6.15.4 RECOVERY Any of the following operations brings the machine back to the Operating Mode: The power switch is pressed. Originals are set on the document feeder. The platen cover (or document feeder) is opened. 6-77 D010...

  • Page 342: Energy Saver Modes Of Ddst Machines

    The table lists the status of several components. For the fusing temperature, see the section of "Fusing Temperature Control". Operation panel Engine Exhaust fan Operating Mode* Low Power Mode Transit Mode D010 6-78...

  • Page 343: Aof

    Any of the following operations brings the machine back to the Operating Mode: The power switch is pressed. Originals are set on the document feeder. The platen cover (or document feeder) is opened. The controller receives a job over the network or the telephone line. An SC code is generated. 6-79 D010...

  • Page 345: Specifications

    SPECIFICATIONS R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 347: General Specifications

    Bypass: 52 – 162 g/m , 14 – 43 lb. Duplex: 64 – 105 g/m , 20 – 28 lb Reproduction Ratios: 3 enlargement and 4 reduction A4/A3 Version LT/DLT Version 200% 155% Enlargement 141% 129% 122% 121% Full Size 100% 100% D010...
  • Page 348 ISO 7779. Measurements were taken from the normal position of the operator. 550 x 568 x 860 mm (" x " x ") Measurement Conditions Dimensions (W x D x H): With bypass feed table closed With optional PTU Without the A(R)DF D010...
  • Page 349 DDST model: 15 seconds or less (at 20°C [68°F]) 6 seconds or less Measurement Conditions From the ready state, with the polygonal mirror motor operating. First Copy Time: A4/LT copying Not APS mode 100%size Paper feed from the upper tray D010...
  • Page 350 Internal tray: 250 sheets Copy-Tray Capacity Internal tray with bridge unit: 125 sheets Basic Model: 16 MB (BICU) Memory DDST Model: 16 MB (BICU) + 32 MB Controller DDST + NIC Model: 16 MB (BICU) + 64 MB Controller D010...

  • Page 351: Supported Paper Sizes

    16K SEF 195 x 267 mm 16K LEF 267 x 195 mm DLT SEF 11" x 17" 11" x 15" LG SEF " x 14" LT SEF " x 11" A4/LT A4/LT LT LEF 11" x 8 " A4/LT A4/LT D010...

  • Page 352: North America, Europe, Asia, Taiwan

    When the settings of SP 4305 1 is "1: A4/LT," the settings of SP 4303 is invalidated (A5 LEF is not detected). China, Korea China/Korea China/Korea (localized) Paper Size (W x L) Platen ARDF Platen ARDF A3 SEF 297 x 420 mm D010...
  • Page 353 " x 14" LT SEF " x 11" A4/LT A4/LT LT LEF 11" x 8 " A4/LT A4/LT HLT SEF " x 8 " HLT LEF " x 5 " F/GL (F4) SEF 8" x 13" Foolscap SEF " x 13" D010...

  • Page 354: China, Korea

    Main frame tray Size Paper Duplex China/ North Asia/ (W x L) Europe Korea America Taiwan A3 SEF 297 x 420 mm A3 LEF 420 x 297 mm B4 SEF 257 x 364 mm B4 LEF 364 x 257 mm D010...
  • Page 355 " x 14" Gov. LG LEF 14" x 8 " LT SEF " x 11" LT LEF 11" x 8 " HLT SEF " x 8 " HLT LEF " x 5 " Executive SEF " x 10 " D010...
  • Page 356 C6 Env. SEF 114 x 162 mm DL Env. SEF 110 x 220 mm Com10 SEF " x 9 " Monarch SEF " x 7 " Custom Key: Detected (Main frame tray)/Processed (Duplex) Not detected (Main frame tray)/Not processed (Duplex) D010 7-10...
  • Page 357 Supported Paper Sizes Selected manually Specified from the key pad Custom W: 90 to 297 mm, L: 148 to 600 mm 7-11 D010...

  • Page 358: Machine Configuration

    Machine Configuration 7.3 MACHINE CONFIGURATION Unit/Component Machine Code Diagram Copier D010 ARDF (optional) D330 Platen cover (optional) B406 Copier Paper tray unit–2 trays (optional) D331 500-sheet finisher (optional) B792 Bridge unit (optional) D340 1-bin tray (optional) D339 DDST DDST controller (optional)

  • Page 359: Optional Equipment

    " SEF to 11" x 17" Paper Size: Paper Weight: 60 – 105 g/m , 16 – 28 lb Tray Capacity: 500 sheets (80 g/m , 20 lb) x 2 trays Paper Feed System: Feed roller and friction pad 7-13 D010...

  • Page 360: One-Bin Tray

    Max. 20 W Weight: 1.55 kg (Base unit: 1.1 kg, Tray: 0.45 kg) 461 mm x 478 mm x 104 mm Size (W x D x H): (508 mm x 478 mm x 104 mm when tray extended) D010 7-14...

  • Page 361: Bridge Unit

    Power Source: 5 VDC, 24 VDC (from the copier) Power Consumption: Max. 50 W or less Weight: 12 kg or less Size (W x D x H): 411 mm x 521 mm x 275 mm (with the tray closed) 7-15 D010...
  • Page 363 FINISHER SR3000 B792 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 365 FINISHER SR3000 B792 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 EXTERIOR....................1 1.1.1 MAIN FRAME ..................1 1.1.2 FRONT COVER................... 1 1.1.3 REAR COVER ..................2 1.1.4 TOP COVER..................2 1.1.5 EXIT LOWER GUIDE ................3 1.1.6 RIGHT COVER ..................3 1.2 STAPLER UNIT ....................
  • Page 367 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 369: Replacement And Adjustment

    Exterior 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERIOR 1.1.1 MAIN FRAME Plug out the 500-sheet finisher. Output tray [A] ( x 2) Bracket cover [B] Remove the 500-sheet finisher [C] while pulling the lock lever [D]. 1.1.2 FRONT COVER Front cover ( x 2) B792...

  • Page 370: Rear Cover

    Exterior 1.1.3 REAR COVER Rear cover [A] ( x 2) 1.1.4 TOP COVER Front cover ( "Front Cover") Rear cover ( "Rear Cover") Top cover [A] Top left cover [B] ( x 4) B792...

  • Page 371: Exit Lower Guide

    Exterior 1.1.5 EXIT LOWER GUIDE Output tray ( "Main Frame") Front cover ( "Front Cover") Rear cover ( "Rear Cover") Right cover ( "Right Cover") Remove the ground terminal [A] ( x 1) Disconnect the harness of the stack height lever solenoid [B]. Disconnect two sensor cables [C].

  • Page 372: Stapler Unit

    Stapler Unit 1.2 STAPLER UNIT Front cover ( "Front Cover") Harness cover [A] ( x 1) Stapler unit bracket [B] ( x 2, x 2) Stapler unit ( x 2) 1.3 STAPLER UNIT MOVEMENT MOTOR Front cover ( "Front Cover") Stapler unit movement motor [A] ( x 2, x 1,...

  • Page 373: Jogger Tray Unit

    Jogger Tray Unit 1.4 JOGGER TRAY UNIT Front cover ( "Front Cover") Rear cover ( "Rear Cover") Exit lower guide ( " Exit Lower Guide ") Pick-up roller contact motor bracket ( " Pick-up Roller Contact Motor ") Paddle roller [A] (gear x 1, spring x 1, snap ring x1, bushing x 2) Disconnect the two jogger motor harnesses [B] Jogger tray unit [C] ( x 2)

  • Page 374: Jogger Motors

    Jogger Motors 1.5 JOGGER MOTORS Jogger tray unit ( "Jogger Tray Unit") Stack bracket [A] ( x 1) Jogger tray cover [B] ( x 6) Jogger motors [C] ( x 2, x 1 each) B792...

  • Page 375: Pick-Up Roller Contact Motor

    Pick-up Roller Contact Motor 1.6 PICK-UP ROLLER CONTACT MOTOR Front cover ( "Front Cover") Pick-up roller contact motor bracket [A] ( x 2, x 1) Pick-up roller contact motor [B] ( x 2) 1.7 PAPER EXIT SENSOR Right cover ( "Right Cover") Paper exit sensor holder [A] (hook x 2) Paper exit sensor [B] (...

  • Page 376: Control Board

    Control Board 1.8 CONTROL BOARD Rear cover ( "Rear Cover") Control board [A] ( x 2) B792...

  • Page 377: Paper Transport And Paper Reverse/Exit Motors

    Paper Transport and Paper Reverse/Exit Motors 1.9 PAPER TRANSPORT AND PAPER REVERSE/EXIT MOTORS Rear cover ( "Rear Cover") Harness guide [A] (hook x 3) Control board [B] ( x 2, All Paper transport motor bracket [C] ( x 2, spring x 1, x 1) Paper transport motor [D] ( x 2)

  • Page 378: Output Tray Unit

    Output Tray Unit 1.10 OUTPUT TRAY UNIT Output tray ( "Main Frame") Output tray cover [A] ( x 2) Tray holder [B] ( x 1) Connector cover [C] Output tray motor link unit [D] ( x 1) Rear cover [E] ( x 1) Output tray motor [F] ( x 1)

  • Page 379: Detailed Descriptions

    Overall Machine Information 2. DETAILED DESCRIPTIONS 2.1 OVERALL MACHINE INFORMATION 2.1.1 COMPONENT LAYOUT Mechanical Component Layout 1. Output tray 6. Entrance sensor 2. Stack height detection lever 7. Entrance roller 3. Stack height lever solenoid 8. Belt unit 4 .Stapler unit movement motor 9.
  • Page 380 Overall Machine Information Drive Layout 1. Paper transport motor 5. Stapler unit movement motor 2. Pick-up roller motor 6. Pick-up roller contact motor 3. Output tray motor 7. Paddle roller 4. Output tray link gears 8. Pick-up roller B792...

  • Page 381: Electrical Component Layout

    Overall Machine Information 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Lever Sensor 7. Pick-Up Roller Contact Motor 2. Paddle Roller Solenoid 8. Cover Switch 3. Stack Height Sensor 9. Pick-Up Roller HP Sensor 4. Stack Height Lever Solenoid 10. Top Cover Sensor 5.
  • Page 382 Overall Machine Information 13. Belt Lift Sensor 20. Front Jogger Fence HP Sensor 14. Paper Transport Motor 21. Front Jogger Motor 15. Pick-up Roller Motor 22. Rear Jogger Fence HP Sensor 16. Control Board 23. Rear Jogger Motor 17. Output Tray Motor 24.

  • Page 383: Detailed Section Descriptions

    Detailed Section Descriptions 2.2 DETAILED SECTION DESCRIPTIONS 2.2.1 OUTPUT TRAY MECHANISM Stack Height Detection Stack height detection lever [A]: Driven by stack height lever solenoid [B]. Two sensors detect the height of the stack in the output tray: the stack height [C] and lever [D] sensors.
  • Page 384 Detailed Section Descriptions Output Tray Up/Down Mechanism Overview The output tray motor gear [A] lifts/lowers the tray if the stack height is not at the target position. Gears [B] and [C] keep the angle of the tray constant at any tray position. Output Tray Downward Movement The top of the paper stack is checked after every page (or set of pages) has been fed out.

  • Page 385: Paper Feed

    Detailed Section Descriptions 2.2.2 PAPER FEED When a sheet of paper is fed, it is transported through the 500-sheet finisher as shown in these drawings. To feed paper straight through the finisher, the pick-up roller [A] stays up. To send the paper to the jogger tray [B], when the trailing edge is almost out of the finisher, the pick-up roller moves down until the reverse/exit roller in the pick-up roller pushes the paper against the paddle roller [C].

  • Page 386: Jogger Movement

    Detailed Section Descriptions 2.2.3 JOGGER MOVEMENT The jogger tray unit consists of the front [A] and rear [B] jogger fences, two jogger motors [C] and two jogger fence HP sensors [D]. Standby mode: The jogger fences are placed at home position. Sort mode: The joggers move alternate sets to the front and rear, to separate the sets for the users.

  • Page 387: Stapler Unit Movement

    Detailed Section Descriptions 2.2.4 STAPLER UNIT MOVEMENT Overview The stapler unit [A] is driven by the stapler unit movement motor [B]. The stapler unit HP sensor [C] detects when the stapler is at home position. The stapler unit stays at its home position in stand-by mode.

  • Page 388: Jam Conditions

    Detailed Section Descriptions Disabling the Stapling Mechanism The stapler unit moves from front to rear. But there are three end fences [A] on the jogger tray unit in the stapler unit path. In order not to staple these fences, the stapler unit has the end fence detection sensor [C].

  • Page 389: Error Detection

    Detailed Section Descriptions 2.2.6 ERROR DETECTION Conditions The jogger home position sensor does not shut off after Jogger motor error the jogger motor starts. Jogger motor home position The jogger home position sensor does not turn on after detection error paper shifting.
  • Page 391 AUTO REVERSE DOCUMENT FEEDER DF3020 D330 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 393 ARDF DF3020 D330 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND TABLE .................. 1 1.1.1 DF EXIT TABLE AND COVERS ............1 1.1.2 LEFT COVER ..................2 1.2 DOCUMENT FEED COMPONENTS ............3 1.2.1 ORIGINAL FEED UNIT ................ 3 1.2.2 PICK-UP ROLLER ................
  • Page 394 Covers and Table 2.2.9 CONDITION OF JAM DETECTION ........... 23 2.2.10 OVERALL ELECTRICAL CIRCUIT ..........24 3. SERVICE TABLES.................25 3.1 DIP SWITCHES ..................25 D330...
  • Page 395 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 397: Replacement And Adjustment

    Covers and Table 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND TABLE Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 DF EXIT TABLE AND COVERS Open the DF feed cover. Remove the front cover [A] (3 x Remove the rear cover [B] (3 x Open the reverse table [C].

  • Page 398: Covers And Table

    Covers and Table 1.1.2 LEFT COVER Remove the front and rear covers. Remove the left cover [A]. Remove the lower left stay unit [B] (2 x D330...

  • Page 399: Document Feed Components

    Document Feed Components 1.2 DOCUMENT FEED COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.2.1 ORIGINAL FEED UNIT Open the left cover. Detach the paper feed unit [A] by sliding it toward the front of the machine (spring-loaded side) and then lifting the far side.

  • Page 400: Feed Belt

    Document Feed Components 1.2.3 FEED BELT Remove the original feed unit. Open the paper feed guide [A]. Remove the belt holders [B]. Replace the feed belt [C]. 1.2.4 SEPARATION ROLLER Lift the original feed guide [A]. Remove the separation roller cover [B]. Replace the separation roller [C].

  • Page 401: Electrical Components

    Electrical Components 1.3 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.3.1 ORIGINAL SET/ORIGINAL REVERSE SENSOR Open the left cover. While pushing the left and right pawls [A], open the original feed guide plate [B]. Remove the original set sensor [C] ( x 1).

  • Page 402: Original Size Sensor

    Electrical Components 1.3.2 ORIGINAL SIZE SENSOR Open the original table [A]. Remove the upper part of the table (3 x Replace the width sensor board [B], length sensor (–1 [C] and –2 [D]) and trailing edge sensor [E] ( x 1 each). D330...

  • Page 403: Registration Sensor

    Electrical Components To ensure proper detection of paper size, after wiping off the sensor board and terminal plate with a dry cloth (or cloth with alcohol), apply silicone grease (KS-660) to the terminal plate [F]. 1.3.3 REGISTRATION SENSOR Remove the front and rear covers. Remove the transport guide plate [A].

  • Page 404: Stamp Solenoid And Original Exit Sensor

    Electrical Components 1.3.4 STAMP SOLENOID AND ORIGINAL EXIT SENSOR Remove the rear cover (1 connector). Also remove the upper cover (the exit tray). Open the exit guide plate [A]. Next, detach the unit by inserting a screwdriver or other tool into one of the small openings [B] on either side of the guide plate holder and pushing firmly.

  • Page 405: Original Feed Drive

    Original Feed Drive 1.4 ORIGINAL FEED DRIVE Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. First remove the rear cover. Then follow the instructions below for each part replacement: DF Feed Clutch Replace the DF feed clutch [A] (1 E-ring, 1 x Pick-up Solenoid...

  • Page 406: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Separation Roller 11. Reverse Roller 2. Paper Feed Belt 12. Junction Gate 3. Pick-up Roller 13. Exit Roller 4. Original Set Sensor 14. Original Exit Sensor 5.

  • Page 407: Electrical Component Description

    Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. DF Feed Clutch 10. DF Feed Motor 2. Feed Cover Sensor 11. DF Transport Motor 3. Original Width Sensor Board 12. Original Exit Sensor 4. Original Length Sensor 1 13. Stamp Solenoid 5. DF Pick-up Solenoid 14.
  • Page 408 Component Layout Sensors DF Position Detects whether the DF is lifted or not. Detects the leading edge of the original to turn off the DF feed and transport motors, detects Registration the original exposure timing, and checks for original misfeeds. Feed Cover Open Detects whether the feed-in cover is opened or Sensor...

  • Page 409: Drive Layout

    Component Layout table. SOL2 Stamp Energizes the stamper to mark the original. SOL3 Junction Gate Opens and closes the junction gate. Clutches Transfers transport motor drive to the pick-up DF Feed roller and feed belt. PCBs Interfaces the sensor signals with the copier, PCB1 DF Drive and transfers the magnetic clutch, solenoid and...

  • Page 410: Overview

    Overview 2.2 OVERVIEW 2.2.1 ORIGINAL SIZE DETECTION The original size detection mechanism consists of the original width sensor board [A] and two original length sensors-1 [B] and -2 [C]. Based on the combined output of the length sensors and the width sensor board, the machine can detect the size of the original. This integrated detection mechanism is detailed in the table on the next page.
  • Page 411 Overview B5 (257 x 182) — — — — — (Sideways) A5 (148 x 210) — — — — — (Lengthwise) A5 (210 x 148) — — — — — (Sideways) 11" x 17" (DLT) — — — 11" x 15" —...

  • Page 412: Mixed Original Size Mode

    Overview P1-P4 represent the four positions on the width sensor board. ON indicates the presence of the terminal plate in a given position. “Original Width-1” and “Original Width-2” are the outputs from the sensor board to the DF main board. The state of these outputs (L or H) depends on the position of the terminal plate on the sensor board (P1, P2, P3, or P4).

  • Page 413: Pick-Up And Separation

    Overview Centering Erase Center/Border Booklet Image Repeat The originals follow this path: Length detection Scanning glass Inverter table Inverter table Scanning glass Inverter table (restores the original order) Inverter table Scanning glass (image scanned) Exit tray Normal feed-in In a copy mode other than those listed above, when the reduction/enlargement ratio has been determined, the originals are scanned normally.

  • Page 414: Original Transport And Exit

    Overview 2.2.4 ORIGINAL TRANSPORT AND EXIT Single-Sided Originals The DF feed motor feeds the separated original to the first transport roller [A] at maximum speed. When the registration sensor [B] detects the leading edge, the motor stops for a short while. Then the feed and transport motors turn on again, and feed the original through scanning area at a lower speed (the scanning area contains the original exposure guide [D] and DF exposure glass [C]).

  • Page 415: Double-Sided Originals

    Overview 2.2.5 DOUBLE-SIDED ORIGINALS When the registration sensor [B] detects the leading edge of the original, the DF feed motor (which drives the feed roller) and transport motor (which drives the transport roller) both switch off. After a brief interval, the transport motor alone reactivates to drive the first [A] and second transport roller [G] and the exit roller [F].

  • Page 416: Original Trailing Edge Sensor

    Overview The original is then sent to the reverse table [H] a second time to be turned over. This is done so that the duplex copies will be properly stacked front side down in the exit tray [I] in the correct order. 2.2.6 ORIGINAL TRAILING EDGE SENSOR During one-to-one copying, copy paper is fed to the registration roller in advance (while the original is still being scanned), to increase the copy speed.

  • Page 417: Stamp

    Overview 2.2.7 STAMP This function is only for fax mode. There is a stamp [A] between the 2nd transport roller [B] and the exit roller [C], and its solenoid is controlled by the copier directly. When the original reaches the stamp position, the DF feed motor stops. At 300 milliseconds after stopping the DF feed motor, the stamp solenoid turns on if the page was sent successfully (immediate transmission) or stored successfully (memory transmission).

  • Page 418: Timing Chart

    Overview 2.2.8 TIMING CHART LT Sideways Stamp Mode (Double-Sided Original Mode) D330...

  • Page 419: Condition Of Jam Detection

    Overview 2.2.9 CONDITION OF JAM DETECTION If the registration sensor does not turn on within 114 mm x 2 since the feed motor started (twice the distance between the original set position and the (registration sensor). Duplex mode only: If the registration sensor does not turn on within 161 mm x 1.5 since the feed motor started (1.5 times the distance between the original reverse position and the registration sensor).

  • Page 420: Overall Electrical Circuit

    Overview 2.2.10 OVERALL ELECTRICAL CIRCUIT The DF CPU controls the transport motor, DF feed motor, DF feed clutch, junction Gate solenoid, stamp solenoid, and pick-up solenoid. The DF CPU also monitors all DF sensors and provides updated status information when prompted at regular intervals by the mainframe, which may then take action based on this information.

  • Page 421: Service Tables

    Dip Switches 3. SERVICE TABLES 3.1 DIP SWITCHES SW100 Description Normal operating mode (Default) No function Free run with two-sided original 100% DF feed clutch operates Free run with one-sided original 32.6% DF pick-up solenoid operates Motors rotate No function Free run with one-sided original 100% Junction gate solenoid operates Free run without two-sided original 100%...
  • Page 423 PAPER TRAY UNIT PB3030 D331 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 425 PAPER TRAY UNIT PB3030 D331 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND ROLLER ................1 1.1.1 COVERS....................1 1.1.2 FEED ROLLER ..................2 1.2 DRIVE COMPONENTS ................3 1.2.1 UPPER FEED CLUTCH............... 3 1.2.2 LOWER FEED CLUTCH..............3 1.2.3 RELAY CLUTCH..................
  • Page 427 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 429: Replacement And Adjustment

    Covers and Roller 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND ROLLER Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 COVERS Rear Cover Hold brackets [A] ( x 1 each) Rear cover [B] ( x 3) Right Cover...

  • Page 430: Feed Roller

    Covers and Roller 1.1.2 FEED ROLLER Pull out the tray [A]. Release the lock lever [B]. Feed roller [C] D331...

  • Page 431: Drive Components

    Drive Components 1.2 DRIVE COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.2.1 UPPER FEED CLUTCH Rear cover ( "Covers") Bracket [A] ( x 2) Hold bracket [B] ( x 1, bushing x 1) Upper feed clutch [C] ( x 1)

  • Page 432: Relay Clutch

    Drive Components 1.2.3 RELAY CLUTCH Rear cover ( "Covers") Relay clutch [A] ( x 1, x 1) 1.2.4 PAPER FEED MOTOR Rear cover ( "Covers") Tray main board ( "Tray Main Board") Gear [A] ( x 1) Paper feed motor bracket [B] ( x 5) Paper feed motor [C] ( x 2)

  • Page 433: Lift Motors

    Drive Components 1.2.5 LIFT MOTORS Upper Lift Motor Rear cover ( "Covers") Spring [A] (snap ring x 1, spacer x 1) Lift motor bracket [B] ( x 3, x 1) Upper lift motor [C] ( x 3) Lower Lift Motor Rear cover ( "Covers") Spring (snap ring x 1, spacer x 1)

  • Page 434: Electrical Components

    Electrical Components 1.3 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.3.1 VERTICAL TRANSPORT SENSOR Open the tray cover [A] Guide plate [B] ( x 2) Sensor bracket [C] ( x 1, x 1) Vertical transport sensor [D] (hooks)

  • Page 435: Paper End Sensor

    Electrical Components 1.3.2 PAPER END SENSOR Pull out the tray [A] Sensor bracket [B] ( x 1, x 1) Paper end sensor [C] (hooks) 1.3.3 PAPER SIZE SENSORS Pull out the two trays. Sensor bracket cover [A] ( x 1) Sensor bracket [B] ( x 3, x 2)

  • Page 436: Tray Main Board

    Electrical Components 1.3.4 TRAY MAIN BOARD Rear cover ( "Covers") Tray main board [A] ( x 4, all D331...

  • Page 437: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Upper paper feed roller 5. Lower tray 2. Lower paper feed roller 6. Upper tray 3. Lower bottom plate 7. Upper bottom plate 4. Optional tray heater D331...

  • Page 438: Electrical Component Layout

    Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Paper feed motor 12. Lower paper height 1 sensor 2. Upper lift sensor 13. Vertical transport sensor 3. Upper lift motor 14. Lower tray set switch 4. Upper tray set switch 15. Lower paper end sensor 5.
  • Page 439 Component Layout Motors Paper Feed Drives all rollers. Upper Lift Lifts the upper tray bottom plate. Lower Lift Lifts the lower tray bottom plate. Sensors Detects when the paper in the upper tray is at Upper Lift the correct feed height. Detects when the paper in the lower tray is at Lower Lift the correct feed height.
  • Page 440 Component Layout Size Switches Tray Cover Detects whether the tray cover is opened or not. Detects whether the upper tray is opened or Upper Tray Set not. Lower Tray Set Detects whether the lower tray is opened or not. Magnetic Clutches Upper Paper Starts paper feed from the upper tray.

  • Page 441: Drive Layout

    Component Layout 2.1.4 DRIVE LAYOUT 1. Paper feed motor 5. Lower paper feed clutch 2. Drive belt 6. Upper paper feed roller 3. Upper paper feed clutch 7. Relay roller 4. Relay clutch 8. Lower paper feed roller D331...

  • Page 442: Paper Feed And Separation Mechanism

    Paper Feed and Separation Mechanism 2.2 PAPER FEED AND SEPARATION MECHANISM The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier/printer. The friction pad [B] allows only one sheet to feed at a time.

  • Page 443: Paper Lift Mechanism

    Paper Lift Mechanism 2.3 PAPER LIFT MECHANISM The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
  • Page 444 Paper Lift Mechanism the bottom plate drops. To make it easier to push the tray in, the lift motor rotates backwards 1.7 seconds to return the bottom plate pressure lever coupling [D] to the original position. D331...

  • Page 445: Paper End Detection

    Paper End Detection 2.4 PAPER END DETECTION If there is some paper in the paper tray, the paper stack raises the paper end feeler [A] and the paper end sensor [B] is deactivated. When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated.

  • Page 446: Paper Height Detection

    Paper Height Detection 2.5 PAPER HEIGHT DETECTION The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.

  • Page 447: Paper Size Detection

    Paper Size Detection 2.6 PAPER SIZE DETECTION There are three paper size sensors [A] (SN1, SN2 and SN3) on the paper tray unit. Each paper tray has its own actuator [B], with a unique combination of notches. This actuator is moved when the paper end fence [C] is adjusted for the installed paper.
  • Page 448 Paper Size Detection A3 SEF 420 x 297 DLT SEF NA Size SP Setting A6 SEF 148 x 105 A5 LEF B5 LEF 182 x 257 Exe LEF/ B6 SEF A4 LEF/ A5 SEF/ HLT LT LEF 210 x 297 B5 SEF 257 x 182 LT SEF...

  • Page 449: Side And End Fences

    Side and End Fences 2.7 SIDE AND END FENCES 2.7.1 SIDE FENCES If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect. To correct this, each side fence has a stopper [A] attached to it.
  • Page 451 1-BIN TRAY BN3020 D339 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 453 1-BIN TRAY BN3020 D339 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 ELECTRICAL COMPONENTS ..............1 1.1.1 TRAY OPEN SWITCH ................. 1 1.1.2 PAPER SENSOR................. 4 1.1.3 EXIT SENSOR..................4 2. DETAILED SECTION DESCRIPTIONS...........5 2.1 COMPONENT LAYOUT ................5 2.1.1 COMPONENT LAYOUT ..............
  • Page 455 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 457: Replacement And Adjustment

    Electrical Components 1. REPLACEMENT AND ADJUSTMENT 1.1 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 TRAY OPEN SWITCH Remove the tray [A] as follows: Lift the front end of the tray. Pull the right hook off the copier.
  • Page 458 Electrical Components Open the front cover [B]. Front right cover [C] ( x 1) Disconnect the connector [D]. Base unit [E] ( x 1) D339...
  • Page 459 Electrical Components Top cover [F] ( x 2) Open switch [G] ( x 1) D339...

  • Page 460: Paper Sensor

    Electrical Components 1.1.2 PAPER SENSOR Base unit ( "Tray Open Switch") Sensor cover [A] Paper sensor [B] ( x 1) When reassembling, place the sensor cable inside the sensor cover. 1.1.3 EXIT SENSOR Top cover ( "Top Cover") Exit sensor [A] ( x 1) D339...

  • Page 461: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 COMPONENT LAYOUT 1. Exit rollers 8. Exit tray LED 2. Tray open switch 9. Tray open switch 3. Paper sensor 10. Exit sensor 4. Exit sensor 11. Junction gate 5. Tray motor 12.

  • Page 462: Settings

    Settings 2.2 SETTINGS 2.2.1 SETTINGS Use the User Tools to specify which application program (the copy, printer, or fax application program) uses the 1-bin tray. Locate the user tool as follows: U > System Settings > General Features > Output: Copier, Output: Facsimile, Output: Printer. 2.2.2 LIMITATION The machine can output to the 1-bin tray if the paper is fed from a regular tray or from an optional tray.

  • Page 463: Paper Transport

    Paper Transport 2.3 PAPER TRANSPORT 2.3.1 PAPER HANDLING When the paper has passed the registration sensor (of the copier) and a predefined time (not adjustable) has elapsed, the tray motor [A] starts and the junction gate solenoid [F] turns on. The tray motor drives the exit rollers [C] and the junction gate solenoid opens the junction gate [E].

  • Page 464: Exit Tray Led

    Exit Tray LED 2.4 EXIT TRAY LED The exit tray LED [A] lights whenever the paper sensor [B] detects paper. When you open the base unit to remove jammed paper, the exit tray LED may light. This is because the paper sensor [C] detects the tray [D]. D339...

  • Page 465: Tray Open Switch

    Tray Open Switch 2.5 TRAY OPEN SWITCH The tray open switch [A] detects the mechanical link [B] at the front end. When you open the base unit, the message "Cover Open" is displayed with a diagram indicating the location. The message "Cover Open" is also displayed when the connector of the one-bin tray base unit [D] disconnects from the connector of the copier [C].

  • Page 466: Troubleshooting

    Paper Jam 3. TROUBLESHOOTING 3.1 PAPER JAM 3.1.1 PAPER JAM The paper-jam sign is displayed under either of the following conditions: Condition 1 The paper has passed the registration sensor (of the copier), and The exit sensor [A] does not detect the paper in the predefined time (not adjustable).

  • Page 467: Paper-Jam Handling

    Paper Jam 3.1.2 PAPER-JAM HANDLING Resetting the Copier The paper-jam sign is displayed when one of the two conditions ( "Paper Jam") is met. To get the copier ready for normal operation, you must: Remove the paper. Open and close the right cover [A] of the copier. Open and close the base unit [B].

  • Page 468: Component-Related Paper Jam

    Paper Jam 3.1.3 COMPONENT-RELATED PAPER JAM Motor-Related Paper Jam The 1-bin tray unit does not know if the tray motor [C] is working properly. No error message is displayed even when, for example, the tray-motor cable comes off the 1-bin tray board [B]. When the tray motor does not work properly, the leading edge of the paper is caught by the exit rollers [A].
  • Page 469 Paper Jam In this case, the copier controller detects that the paper jam has occurred in the 1-bin base unit. To get the copier ready for normal operation, you must: Remove the paper. Open and close the right cover of the copier. Open and close the base unit.
  • Page 471 BRIDGE UNIT BU3010 D340 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 473 BRIDGE UNIT BU3010 D340 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 MOTOR......................1 1.1.1 BRIDGE UNIT DRIVE MOTOR............1 1.2 ELECTRICAL COMPONENTS ..............2 1.2.1 TRAY EXIT SENSOR ................2 1.2.2 BRIDGE MAIN BOARD................ 3 2. DETAILED SECTION DESCRIPTIONS ...........4 2.1 COMPONENT LAYOUT ................
  • Page 475 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 477: Replacement And Adjustment

    Motor 1. REPLACEMENT AND ADJUSTMENT 1.1 MOTOR Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 BRIDGE UNIT DRIVE MOTOR Bridge unit ( "Installation Procedure in the base copier manual") I/F socket bracket [A] ( x 3) I/F connector bracket [B] (...

  • Page 478: Electrical Components

    Electrical Components 1.2 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.2.1 TRAY EXIT SENSOR Turn over the bridge unit. Tray exit sensor [A] ( x 1, hooks) D340...

  • Page 479: Bridge Main Board

    Electrical Components 1.2.2 BRIDGE MAIN BOARD Turn over the bridge unit. Cover bracket [A] ( x 4, ground cable x 1) Bridge main board [B] ( x 2, all D340...

  • Page 480: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Upper Exit Roller 5. 2nd Transport Roller 2. Junction Gate 6. Tray Exit Sensor 3. 1st Transport Roller 7. 3rd Transport Roller 4. Cooling Fan 8. Left Exit Roller D340...

  • Page 481: Electrical Component Layout

    Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Bridge Unit Drive Motor 5. Right Guide Switch 2. Tray Exit Sensor 6. Left Guide Switch 3. Cooling Fan 7. Bridge Unit Control Board 4. Junction Gate Solenoid 2.1.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No.

  • Page 482: Drive Layout

    Component Layout Symbol Name Function Index No. Left Guide Detects when the left guide is opened. Solenoids Moves the junction gate to direct the paper SOL1 Junction Gate to the upper tray (on top of the bridge unit) or to the finisher. PCBs Bridge Unit Control PCB1...

  • Page 483: Overview

    Overview 2.2 OVERVIEW 2.2.1 JUNCTION GATE MECHANISM The junction gate [A] directs any paper reaching the bridge unit to either the upper tray (on top of the bridge unit) or to the finisher, depending on which has been selected. If the junction gate solenoid has been activated, the junction gate [A] points downward and directs the paper to the upper tray [B] (dotted line path in illustration).

  • Page 485: Fax Option Type

    FAX OPTION TYPE 2500 D345 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew 10/03/2008 SIP Server references changed to “Do Not Use”. 30 ~ 31 10/08/2009 Error Code 31-21 added.
  • Page 487 FAX OPTION TYPE 2500 D345 TABLE OF CONTENTS 1. INSTALLATION ................1 1.1 FAX UNIT (D345)..................1 1.1.1 ACCESSORY CHECK ................. 1 1.1.2 INSTALLATION PROCEDURE............1 1.1.3 INSTALLING PANELS AND KEYS............6 1.1.4 SETTINGS ................... 6 1.2 FAX UNIT OPTION ..................8 1.2.1 HANDSET (B433) ................
  • Page 488 Fax Unit (D345) 4.3.3 PRINTER SWITCHES ............... 70 4.3.4 COMMUNICATION SWITCHES ............76 4.3.5 G3-1 SWITCHES ................84 4.3.6 IP FAX SWITCHES................93 4.4 NCU PARAMETERS................. 101 4.5 DEDICATED TRANSMISSION PARAMETERS........116 4.5.1 PROGRAMMING PROCEDURE ............. 116 4.5.2 PARAMETERS ................116 4.6 SERVICE RAM ADDRESSES ..............
  • Page 489 Read This First Important Safety Notices Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 490 Connector E-ring Clip ring Clamp Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.

  • Page 491: Installation

    Fax Unit (D345) 1. INSTALLATION 1.1 FAX UNIT (D345) 1.1.1 ACCESSORY CHECK Installation procedure Fax application panel Key top-fax Copy key panel SG3 label Fax sheet Handset bracket (-00) Modular cord (-00) User function key decal (-00) Connector cover-Tel line (-00) Serial number decal SD card FCC label (-00)
  • Page 492 Fax Unit (D345) Step 1–Controller Box Remove the rear cover [A] ( x 8). Remove the slot cover [B]. Remove one screw [C] from the BICU. Remove the GDI controller box [D] if it has been installed ( x 7). D345...
  • Page 493 Fax Unit (D345) Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged [F] and that the three openings [G][H][I] hold the controller box. Fasten the screws ( x 7 [including the screw [C]). Remove the FCU cover [J] ( x 3).
  • Page 494 Fax Unit (D345) For NA model only, attach the connector cover to the "TEL" slot if a handset or an external telephone is not installed. For models except NA model, attach the ferrite core [F] to the telephone cable [G]. The end of the ferrite core must be about 13 cm (5.3") from the end of the cable [H].
  • Page 495 Fax Unit (D345) After removing the accessories from the box, read the serial number on the box and write it on the serial decal provided. 10. Attach the serial number decal to the rear left [K] on the rear cover of the mainframe. 11.

  • Page 496: Installing Panels And Keys

    Fax Unit (D345) 1.1.3 INSTALLING PANELS AND KEYS Step 4–Panel Remove the front upper left cover [A] ( x 3). Install the optional operational panel [B] ( x 1, x 4 [including three screws removed in step 1]). Step 5–Fax Keys Remove the dummy cover (from the basic operation panel) and install the copy key panel [A].
  • Page 497 Fax Unit (D345) the program of the fax unit. Turn the main power switch off/on to clear the error display. If another error occurs after initialization, this can be a functional problem. Select fax SP1-101-016 and specify the country code. Select fax SP3-101-001 and specify the service station.

  • Page 498: Fax Unit Option

    Fax Unit Option 1.2 FAX UNIT OPTION 1.2.1 HANDSET (B433) The optional handset is available for the NA version only. Make two holes [A] in the scanner left cover. Attach the bracket [B] enclosed with the fax unit to the scanner left cover ( x 2).

  • Page 499: Replacement And Adjustment

    2. REPLACEMENT AND ADJUSTMENT 2.1 FCU Remove the rear cover [A] ( x 8). FCU [B] ( x 3) When installing the new FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board.
  • Page 500 Do not turn off the battery switch (SW1). Do SP6-101 in the "Fax SP" to print the system parameters, and check the settings. D345...

  • Page 501: Troubleshooting

    Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 502 Error Codes Code Meaning Suggested Cause/Action Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode Check the line connection. Try adjusting the tx level and/or cable Modem training fails even equalizer. 0-05 G3 shifts down to 2400 Replace the FCU.
  • Page 503 Error Codes Code Meaning Suggested Cause/Action Try adjusting the tx level and/or cable equalizer settings. The other end may have a defective modem/NCU/FCU; try sending to another machine. Check for line problems and noise. Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode...
  • Page 504 Error Codes Code Meaning Suggested Cause/Action line problem. Cross reference See error code 0-08. Check the line connection. Replace the NCU or FCU. Check for line problems. Facsimile data not Try calling another fax machine. 0-20 received within 6 s of Try adjusting the reconstruction time for the retraining first line and/or rx cable equalizer setting.
  • Page 505 Error Codes Code Meaning Suggested Cause/Action Defective remote terminal. Check for line noise or other line problems. Try asking the other end to adjust their tx level. Try adjusting the rx cable equalizer setting and/or rx error criteria. Cross reference Rx cable equalizer - G3 Switch 07 (PSTN) Rx error criteria - Communication Switch 02, bits 0 and 1...
  • Page 506 Error Codes Code Meaning Suggested Cause/Action specified in CM/JM was communication mode (e.g., the other terminal not available was a V.34 data modem and not a fax (V.8 calling and called modem.). terminal) A polling tx file was not ready at the other terminal when polling rx was initiated from the calling terminal.
  • Page 507 Error Codes Code Meaning Suggested Cause/Action due to a timeout in V.34 these phases. Serious noise, narrow phase 2 – line probing. bandwidth, or low signal level can cause these errors. The line was disconnected If these errors happen at the transmitting terminal: due to a timeout in V.34 0-81 Try making a call at a later time.
  • Page 508 Error Codes Code Meaning Suggested Cause/Action after an unsuccessful channel because data reception in the primary primary channel. channel was not successful. This does not result in an error communication. The line was disconnected because PPR was Try using a lower data rate at the start. 0-88 transmitted/received 9 Try adjusting the cable equalizer setting.
  • Page 509 Error Codes Code Meaning Suggested Cause/Action The machine resets itself If this is frequent, update the ROM, or replace the 2-50 for a fatal FCU system FCU. error The machine resets itself If this is frequent, update the ROM, or replace the 2-51 because of a fatal FCU.
  • Page 510 Error Codes Code Meaning Suggested Cause/Action Replace the FCU. G3 ECM - T1 time out 6-00 during reception of facsimile data Try adjusting the rx cable equalizer. G3 ECM - no V.21 signal Replace the FCU. 6-01 was received G3 ECM - EOR was 6-02 received Check the line connection.
  • Page 511 Error Codes Rev. 10/2008 Code Meaning Suggested Cause/Action 6-10 Check for line noise. G3 ECM - error frames still Adjust the tx level (use NCU parameter 01 or received at the other end the dedicated tx parameter for that address). after all communication Check the line connection.
  • Page 512 Error Codes Code Meaning Suggested Cause/Action Network not operating correctly. Destination folder selection not correct. SMTP server operating incorrectly, or the destination for direct SMTP sending is not correct. Contact the system administrator and check No Service by SMTP 14-02 that the SMTP server has the correct settings Service (421) and operates correctly.
  • Page 513 Error Codes Code Meaning Suggested Cause/Action Insufficient free space on the HDD of the SMTP server. Contact the system administrator and check the amount of space remaining on the SMTP server HDD. Insufficient free space on the HDD where the destination folder is located.
  • Page 514 Error Codes Code Meaning Suggested Cause/Action POP-Before-SMTP or SMTP authorization Authorization Failed for 14-09 failed. Sending to SMTP Server Incorrect setting for file transfer Number of broadcast addresses exceeded the limit 14-10 Addresses Exceeded for the SMTP server. The send buffer is full so the transmission could not be completed.
  • Page 515 Error Codes Code Meaning Suggested Cause/Action Update the software because of the defective software. Failed to create the MCS file because: The number of files created with other applications on the Document Server has 14-30 MCS File Creation Failed exceeded the limit. HDD is full or not operating correctly.
  • Page 516 Error Codes Code Meaning Suggested Cause/Action The address book was being edited. The number for the specified destination does not exist (it was deleted or edited after the job was created). The cancel operation by the user failed to cancel 14-60 Send Cancel Failed the send operation.
  • Page 517 Error Codes Code Meaning Suggested Cause/Action POP3/IMAP4 settings incorrect. Occurs only during manual reception. Transmission cannot be received due to 15-13 Receive Buffer Full insufficient buffer space. The buffer is being used for mail send or Scan-to-Email. The mail header is not standard format. For 15-14 Mail Header Format Error example, the Date line description is incorrect.
  • Page 518 Error Codes Code Meaning Suggested Cause/Action Format error in the address of the Off Ramp 15-43 Address Format Error Gateway. The number of addresses for the Off Ramp 15-44 Addresses Over Gateway exceeded the limit of 30. Attachment File Format 15-61 The attached file is not TIFF format.
  • Page 519 Error Codes Code Meaning Suggested Cause/Action the Return Receipt, or there is a problem with the firmware. Could not find the Original Message ID line in the 15-74 MDN Message ID Error header of the Return Receipt, or there is a problem with the firmware.
  • Page 520 Error Codes Rev. 10/08/2009 Code Meaning Suggested Cause/Action transfer because the transfer function was unavailable. Divide the original into more than one page. Original length exceeded Check the resolution used for scanning. Lower 22-00 the maximum scan length the scan resolution if possible. Add optional page memory.
  • Page 521 Rev. 10/08/2009 Error Codes Code Meaning Suggested Cause/Action ⇒ • It was cancelled received LAN Fax images during store the image to SAF of FCU. 31-21 LAN Fax Error • The LAN Fax transmission of a message was cancelled by the LAN Fax driver. F0-xx V.34 modem error Replace the FCU.

  • Page 522: Ifax Troubleshooting

    IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action [Remarks] Route Check that the LAN cable is connected to 1. Connection with the machine.
  • Page 523 IFAX Troubleshooting Communication Item Action [Remarks] Route If there is an IP address conflict, inform the administrator.] Make sure that the machine can log into the e-mail server. 1. E-mail account Check that the account and password on the server stored in the server are the same as in the machine.
  • Page 524 IFAX Troubleshooting Communication Item Action [Remarks] Route Make sure that the e-mail address is 3. Destination actually used. e-mail address Check that the e-mail address contains no incorrect characters such as spaces. Use the “ping” command to contact the router. Between e-mail Router settings Check that other devices connected to...

  • Page 525: Ip-Fax Troubleshooting

    IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)

  • Page 526: Cannot Send Via Voip Gateway

    IP-Fax Troubleshooting Check Point Action IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax 12 Remote fax cancelled transmission? cancelled the transmission. Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection.

  • Page 527: Cannot Send By Alias Fax Number

    IP-Fax Troubleshooting Check Point Action 13 Remote G3 fax turned on? Check that G3 fax is switched on. Request the network administrator to increase the bandwidth. Raise the network delay level. 14 Network bandwidth too narrow? IPFAX SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed.

  • Page 528: Ip-Fax Reception

    IP-Fax Troubleshooting Check Point Action 10 IP address of local fax registered? Register the IP address of the local fax. Register the Alias number of the local 11 Alias number of local fax registered? fax. 12 Remote fax registered in Gatekeeper? Contact the network administrator.

  • Page 529: Cannot Receive By Voip Gateway

    DNS server registered when host name The sender machine displays this specified on sender side? error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.

  • Page 530: Cannot Receive By Alias Fax Number

    Contact the network administrator. Gatekeeper installed correctly? The sender machine displays this error code when the sender fax is a Ricoh model. Contact the network administrator. Power to Gatekeeper switched on? The sender machine displays this error code when the sender fax is a Ricoh model.
  • Page 531 IP-Fax Troubleshooting Check Point Action a Ricoh model. Contact the network administrator. DNS server registered when Gatekeeper host name specified on The sender machine displays this sender’s side? error code when the sender fax is a Ricoh model. Request the sender to check the settings.

  • Page 532: Service Tables

    Beforehand 4. SERVICE TABLES 4.1 BEFOREHAND Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.

  • Page 533: Service Tables

    Service Tables 4.2 SERVICE TABLES 4.2.1 SP1-XXX (BIT SWITCHES) "Bit Switches" Mode No. Function System Switch Change the bit switches for system settings for the 001 – 032 00 – 1F fax option. "Bit Switches") Ifax Switch Change the bit switches for internet fax settings for 001 –...

  • Page 534: Sp2-Xxx (Ram Data)

    Service Tables 4.2.2 SP2-XXX (RAM DATA) Mode No. Function RAM Read/Write Change RAM data for the fax board directly. "Service RAM Addresses") Memory Dump G3-1 Memory Print out RAM data for the fax board. Dump "Service RAM Addresses") G3-1 NCU Parameters NCU parameter settings for the standard G3 001 –...

  • Page 535: Sp4-Xxx (Rom Versions)

    Service Tables Rev. 10/2008 Mode No. Function If the customer does not want to receive Memory Lock transmissions using Memory Lock on this line, Disabled turn this SP on. IPFAX Port Settings H323 Port ⇒ SIP Port RAS Port Gatekeeper port T.38 Port ⇒...

  • Page 536: Sp5-Xxx (Initializing)

    Service Tables 4.2.5 SP5-XXX (INITIALIZING) Mode No. Function Initialize SRAM Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. Erase All Files Erases all files stored in the SAF memory. Reset Bit Switches Resets the bit switches and user parameters.

  • Page 537: Sp6-Xxx (Reports)

    Service Tables 4.2.6 SP6-XXX (REPORTS) Mode No. Function System Parameter List Touch the “ON” button to print the system parameter list. Service Monitor Touch the “ON” button to print the service monitor report. G3 Protocol Dump List G3-1 (All Prints the protocol dump list of all Communications) communications for the G3-1 line.
  • Page 538 Service Tables Mode No. Function Log List Print out All log files Printer SC/TRAP Stored Decompression Scanner JOB/SAF These log print out functions are for designer use only. Reconstruction JBIG G3CCU Fax Job Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line.

  • Page 539: Sp7-Xxx (Test Modes)

    Bit Switches 4.2.7 SP7-XXX (TEST MODES) These are the test modes for PTT approval. Function G3-1 Modem Tests G3-1 DTMF Tests Ringer Test G3-1 V34 (S2400baud) G3-1 V34 (S2800baud) G3-1 V34 (S3000baud) G3-1 V34 (S3200baud) G3-1 V34 (S3429baud) Message Test 4.3 BIT SWITCHES Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not...
  • Page 540 Bit Switches Set this bit to 1 before changing any dedicated Dedicated transmission transmission parameters. parameter programming Reset this bit to 0 after programming dedicated 0: Disabled, 1: Enabled transmission parameters. Do not change Not used Technical data printout on the 1: Instead of the personal name, the following data Journal are listed on the Journal for each G3...
  • Page 541 Bit Switches reception. G3/G4 communication This is a fault-finding aid. The LCD shows the key parameter display parameters (see below). This is normally disabled 0: OFF because it cancels the CSI display for the user. 1: ON (display) Be sure to reset this bit to 0 after testing. This is only used for communication troubleshooting.
  • Page 542 Bit Switches Bit 7: 1, Bit 6: 1 switch off until this time limit has expired. Always enabled (1,1): At any time, an RDS system can access the machine. System Switch 03 [SP No. 1-101-004] FUNCTION COMMENTS Length of time that RDS is 00 - 99 hours (BCD).
  • Page 543 Bit Switches System Switch 09 [SP No. 1-101-010] FUNCTION COMMENTS Not used Do not change these settings. 0: Communications that reached phase C Inclusion of communications (message tx/rx) of the T.30 protocol are listed on on the Journal when no image the Journal.
  • Page 544 Bit Switches RTI > CSI System Switch 0A [SP N0. 1-101-011] Function Comments 0-3 Not used Do not change these settings. Dialing on the ten-key pad 0: Prevents dialing from the ten-key pad while the when the external telephone is external telephone is off-hook.
  • Page 545 Bit Switches (the display remains the the external handset is used, so that other people same) can use the machine for memory tx operation. Note that manual tx and rx are not possible with this setting. 4-7 Not used Do not change these settings. System Switch 0F [SP No.
  • Page 546 Bit Switches 0F: Israel 23: Czech 10: --- 24: Poland System Switch 10 [SP No. 1-101-017] FUNCTION COMMENTS Threshold = N x 128 KB + 256 KB Threshold memory level for N can be between 00 - FF(H) parallel memory transmission Default setting: 02(H) = 512 KB System Switch 11 [SP No.
  • Page 547 Bit Switches System Switch 13 - Not used (do not change these settings) System Switch 14 - Not used (do not change these settings) System Switch 15 [SP No. 1-101-022] FUNCTION COMMENTS Do not change the settings. Not used Going into the Energy Saver 1: The machine will restart from the Energy Saver mode automatically mode quickly, because the +5V power supply is...
  • Page 548 Bit Switches 1: Enabled Not used Do not change these settings. System Switch 17 - Not used (do not change these settings) System Switch 18 - Not used (do not change these settings) System Switch 19 [SP No. 1-101-026] FUNCTION COMMENTS Do not change the settings.
  • Page 549 Bit Switches Diffusion with the operation panel. Bit 3: 0, Bit 2: 1 = Photo/ Dithering This setting determines the desirable scanning Image Quality in Special image quality when the special original mode is Original mode selected with the operation panel. Bit 6 Bit 5 Bit 4...
  • Page 550 Bit Switches PIN code registered registration, transmission is interrupted and an alert 0: Transmission interrupted message shows on the LCD. 1: No interrupted transmission Do not change these settings. Not used System Switch 1E [SP No. 1-101-031] FUNCTION COMMENTS 0: When this switch is on and the journal history becomes full, the next report prints.
  • Page 551 Bit Switches File No. printing 0: Enabled 1: File numbers are not printed on any reports. 1: Disabled If authorized reception is enabled but the user has stored no acceptable sender RTIs or CSIs, the Action when authorized machine will not be able to receive any fax reception is enabled but messages.
  • Page 552 Bit Switches 0: When the fax unit detects a fax SC code other than SC1201 and SC1207, the fax unit Action when a fax SC has automatically resets itself. occurred 1: When the fax unit detects any fax SC code, the 0: Automatic reset fax unit stops.

  • Page 553: I-Fax Switches

    Bit Switches 4.3.2 I-FAX SWITCHES I-fax Switch 00 [SP No. 1-102-001] FUNCTION COMMENTS This setting sets the maximum size of the original that Original Width of TX the destination can receive. (Bits 3~7 are reserved for Attachment File future use or not used.) 0: Off (not selected), 1: On (selected) If more than one of these three bits is set to “1”, the larger size has priority.
  • Page 554 Bit Switches 300 x 300 Reserve both Bit 0 and Bit 2 are set to “1” then the resolution is set for "Bit 2 200 x 400. 400 x 400 Super Fine 600 x 600 Reserve Reserve mm/inch This setting selects mm/inch conversion for mail transmission. 0: Off (No conversion), 1: On (Conversion) When on (set to “1”), the machine converts millimeters to inches for sending mail.
  • Page 555 Bit Switches “Subject” address are printed as header information. When a mail with only binary data is received (a TIFF-F file, for example), this setting is ignored and no header is printed. Output from Attached Document at E-mail TX Error This setting determines whether only the first page or all pages of an e-mail attachment are printed at the sending station when a transmission error occurs.
  • Page 556 Bit Switches 0: Does not add the media accept feature to the answer mail 1: Adds the media accept feature to the answer mail. Use this bit switch if a problem occurs when the machine receives an answer mail, which contains the media accept feature field. 5-6 Not Used Image Resolution of RX Text Mail This setting determines the image resolution of the received mail.

  • Page 557: Sm D345

    Bit Switches 1) When the service technician sets the service (software) switch. 2) When memory sending, delivery specified by F code or SMTP reception is done. 3) With relay broadcasting (1st stage without the Schmidt 4 function). This switch does not apply for condition 3) when the RX system is set up for memory sending, delivery by F-code, sending with SMTP RX and when operators are using FOL (to prevent problems when receiving transmissions).
  • Page 558 Bit Switches FUNCTION COMMENTS Memory Threshold for POP Mail Reception This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax messages to send later for transmission to more than one location, and also holds incoming messages if they cannot be printed.) When the amount of SAF memory available falls below this setting, mail can no longer be received;...
  • Page 559 Bit Switches Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On. Files received via SMTP are delivered immediately to their destinations. 1-7 Not used D345...

  • Page 560: Printer Switches

    Bit Switches 4.3.3 PRINTER SWITCHES Printer Switch 00 [SP No. 1-103-001] FUNCTION COMMENTS 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page.
  • Page 561 Bit Switches Printer Switch 01 [SP No. 1-103-002] FUNCTION COMMENTS 0-2 Not used Do not change the settings. Maximum print width used in the setup protocol Bit 4: 0, Bit 3: 0 = Not used These bits are only effective when bit 7 of printer Bit 4: 0, Bit 3: 1 = A3 switch 01 is “1”.
  • Page 562 Bit Switches 3rd paper feed station usage used for the Specified Cassette Selection for fax printing feature. 0: Enabled 1: Disabled 4th paper feed station usage for fax printing 0: Enabled 1: Disabled 4-7 Not used Do not change the settings. Printer Switch 03 [SP No.
  • Page 563 Bit Switches Printer Switch 04 [SP No. 1-103-005] FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03-0 above. <Maximum reducible length> = <Paper length> + (N x 5mm) “N” is the decimal value of the binary setting of bits 0 to 4. Bit 4 Bit 3 Bit 2...
  • Page 564 Bit Switches enabled. 0: Printing will not start 1: Printing will start if another cassette has a suitable size of paper, based on the paper size selection priority tables. 1-7 Not used Do not change the settings. Printer Switch 07 [SP No. 1-103-008] FUNCTION COMMENTS 0-3 Not used.
  • Page 565 Bit Switches Printer Switch 0E [SP No. 1-103-015] FUNCTION COMMENTS 0: A paper size that has the same width as the Paper size selection priority received data is selected first. 0: Width 1: A paper size which has enough length to print all 1: Length the received lines without reduction is selected first.

  • Page 566: Communication Switches

    Bit Switches 0: Enabled Other pages are printed without reduction. 1: Disabled Printer Switch 0F [SP No. 1-103-016] FUNCTION COMMENTS Smoothing feature Bit 1: 0 Bit 0: 0 = Disabled (0, 0) (0, 1): Disable smoothing if the machine Bit 1: 0 Bit 0: 1 = Disabled receives halftone images from other Bit 1: 1 Bit 0: 0 = Enabled manufacturers fax machines frequently.
  • Page 567 Bit Switches Not used Do not change the settings. JBIG compression method: Reception Change the setting when communication 0: Only basic supported problems occur using JBIG compression. 1: Basic and optional both supported JBIG compression method: Transmission Change the setting when communication 0: Basic mode priority problems occur using JBIG compression.
  • Page 568 Bit Switches Communication Switch 02 [SP No. 1-104-003] FUNCTION COMMENTS If there are more consecutive error lines in the received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
  • Page 569 Bit Switches Communication Switch 03 [SP No. 1-104-004] FUNCTION COMMENTS Maximum number of page 00 - FF (Hex) times. retransmissions in a G3 This setting is not used if ECM is switched on. memory transmission Default setting - 03(H) Communication Switch 04 - Not used (do not change the settings) Communication Switch 05 - Not used (do not change the settings) Communication Switch 06 - Not used (do not change the settings) Communication Switch 07 - Not used (do not change the settings)
  • Page 570 Bit Switches Communication Switch 0B – Not used (do not change the settings) Communication Switch 0C – Not used (do not change the settings) Communication Switch 0D [SP No. 1-104-014] FUNCTION COMMENTS 00 to FF (Hex), unit = 4 kbytes (e.g., 06(H) = 24 kbytes) One page is about 24 kbytes.
  • Page 571 Bit Switches Maximum number of dialing attempts to the same destination Communication Switch 11 – Not used (do not change the settings.) Communication Switch 12 [SP No. 1-104-019] FUNCTION COMMENTS Memory transmission: Interval between dialing attempts to 01 – FF (Hex) minutes the same destination Communication Switch 13 –...
  • Page 572 Bit Switches which fax messages are factory settings. received The setting determined by these bits is informed to Bit 7: 0, Bit 6: 0 = mm the transmitting terminal in the pre-message Bit 7: 0, Bit 6: 1 = inch protocol exchange (in the DIS/NSF frames).
  • Page 573 Bit Switches 0: On to 1. When the machine detects “8” as the first 1: Off dialed number, it automatically disables V.8 protocol. (If “9” is the PSTN access code, use bit 2-7 Not used Do not change the settings. Communication Switch 1D - Not used (do not change the settings) Communication Switch 1E - Not used (do not change the settings) Communication Switch 1F - Not used (do not change the settings)

  • Page 574: G3-1 Switches

    Bit Switches 4.3.5 G3-1 SWITCHES G3 Switch 00 [SP No. 1-105-001] FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1: 0, Bit 0: 0 = Disabled (0, 1): The monitor speaker is on up to phase B in Bit 1: 0, Bit 0: 1 = Up to Phase the T.30 protocol.
  • Page 575 Short preamble 1: The machine transmits a short preamble (200 0: Disabled 1: Enabled ms). This setting can be activated only for RICOH IP protocol machines. G3 Switch 03 [SP No. 1-105-004] FUNCTION COMMENTS 0: The machine will hang up if it receives the same DIS detection number DIS frame twice.
  • Page 576 Bit Switches 0: 256 bytes 1: 64 bytes 0: When using ECM in non-standard (NSF/NSS) mode, the machine sends a CTC to drop back the modem rate after receiving a PPR, if the following condition is met in communications at 14.4, 12.0, 9.6, and 7.2 kbps.
  • Page 577 Bit Switches sender that training has succeeded. Not used Do not change the settings. G3 Switch 05 [SP No. 1-105-006] FUNCTION COMMENTS Initial Tx modem rate Bit 3 Bit 2 Bit 1 Bit 0 2.4k 4.8k 7.2k 9.6k These bits set the initial starting modem rate for 12.0k transmission.
  • Page 578 Bit Switches Bit 5: 0, Bit 4: 0 = V.29 speeds. Bit 5: 0, Bit 4: 1 = V.17 Bit 5: 1, Bit 4: 0 = V.34 Bit 5: 1, Bit 4: 1 = Reserved Do not change the settings. Not used G3 Switch 06 [SP No.
  • Page 579 Bit Switches Modem types available for reception Bit 7 Bit 6 Bit 5 Bit 4 Setting V.27ter V.27ter, The setting of these bits is used to V.29 inform the transmitting terminal of the V.27ter, available modem type for the machine V.29, V.33 in receive mode.
  • Page 580 Bit Switches Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange. PSTN cable equalizer Also, try using the cable equalizer if one or more of (rx mode: Internal) the following symptoms occurs.
  • Page 581 Bit Switches reception Try using a longer setting if error code 0-22 is Bit 1: 0, Bit 0: 0 = 200 frequent. Bit 1: 0, Bit 0: 1 = 400 Bit 1: 1, Bit 0: 0 = 800 Bit 1: 1, Bit 0: 1 = Reserved Select cancellation of high-speed RX if carrier signal This switch setting determines if high-speed...
  • Page 582 Bit Switches G3 Switch 0D Not used (do not change the settings). G3 Switch 0E [SP No 1-105-015] Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3-second CNG interval. 3000-2250ms: 3000-50xNms High order bit 3000 –...

  • Page 583: Ip Fax Switches

    Bit Switches 4.3.6 IP FAX SWITCHES IP Fax Switch 00 [SP No. 1-111-001] FUNCTION COMMENTS Do not change this setting. Not used IP Fax Transport Selects TCP or UDP protocol for IP-Fax. 0: TCP, 1: UDP IP Fax single port selection Selects single data port.
  • Page 584 Bit Switches Rev. 10/2008 FUNCTION COMMENTS Select IP FAX Delay Level Raise the level by selecting a higher setting if too many transmission errors are occurring Bit3 Bit2 Bit1 Bit0 Setting on the network. If TCP/UDP is enabled on the network, raise Level 0 this setting on the T.30 machine.
  • Page 585 Bit Switches Rev. 10/2008 0: TCP 1: UDP CCM connection When "1" is selected, only the connection 0: No CCM connection call message with H.323 or no tunneled 1: CCM connection H.245 is transmitted via CCM. Not used Message reception selection from ⇒...
  • Page 586 Bit Switches ECM frame size selection at transmitting Selects the ECM frame size for sending. 0: 256byte, 1: 64byte DIS detection times for echo Sets the number of times for DIS to detect prevention echoes. 0: 1 time, 1: 2 times When "0"...
  • Page 587 Bit Switches Bit 4 Bit 3 Bit 2 Bit 1 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps 16.8 Kbps 19.2 Kbps 21.6 Kbps 24.0 Kbps 26.4 Kbps 28.8 Kbps 31.2 Kbps 33.6 Kbps Modem setting for transmission Sets the modem for transmission.
  • Page 588 Bit Switches FUNCTION COMMENTS Modem bit rate setting for reception Sets the modem bit rate for reception. The default is "0110" (14.4K bps). Bit 3 Bit 2 Bit 1 Bit 0 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps 16.8 Kbps 19.2 Kbps...
  • Page 589 Bit Switches V27ter, V29, V33 (invalid) V27ter, V29, V17 V27ter, V29, V17, V34* *V34 is not supported for IP-Fax communication. IP Fax Switch 07 [SP No. 1-111-008] FUNCTION COMMENTS TSI information Adds or does not add TSI information to 0: Not added, 1: Added NSS(S).
  • Page 590 Bit Switches IP Fax Switch 08 [SP No. 1-111-009] FUNCTION COMMENTS T1 timer adjustment Adjusts the T1 timer. The default is "00" (35 seconds). Bit 1: 0, Bit 0: 0 = 35 sec Bit 1: 0, Bit 0: 1 = 40 sec Bit 1: 1, Bit 0: 0 = 50 sec Bit 1: 1, Bit 0: 1 = 60 sec T4 timer adjustment...

  • Page 591: Ncu Parameters

    NCU Parameters 4.4 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103);...
  • Page 592 NCU Parameters Address Function Switzerland Turkey Portugal Greece Holland Hungary Spain Czech Israel Poland Address Function Unit Remarks 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503 Line current drop detect time contains FF.
  • Page 593 NCU Parameters Address Function Unit Remarks time 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) PSTN ring-back tone detection Detection is disabled if 68050F 20 ms time this contains FF. PSTN ring-back tone off detection 680510 20 ms time PSTN detection time for silent 680511...
  • Page 594 NCU Parameters Address Function Unit Remarks PABX dial tone frequency lower detection is disabled. 68051A limit (low byte) 68051B PABX dial tone detection time 68051C PABX dial tone reset time (LOW) If 68051B contains FF, 68051D PABX dial tone reset time (HIGH) the machine pauses for the pause time (680520 / PABX dial tone continuous tone...
  • Page 595 NCU Parameters Address Function Unit Remarks PABX busy tone frequency lower detection is disabled. 680529 limit (low byte) 68052A Busy tone ON time: range 1 68052B Busy tone OFF time: range 1 20 ms 68052C Busy tone ON time: range 2 68052D Busy tone OFF time: range 2 68052E...
  • Page 596 NCU Parameters Address Function Unit Remarks International dial tone frequency detection is disabled. 680537 lower limit (low byte) International dial tone detection 680538 time International dial tone reset time 680539 If 680538 contains FF, (LOW) the machine pauses for International dial tone reset time the pause time (68053D 68053A (HIGH)
  • Page 597 NCU Parameters Address Function Unit Remarks Country dial tone reset time 680549). 680545 (HIGH) Country dial tone continuous tone 680546 time Country dial tone permissible drop 680547 time 20 ms 680548 Country dial wait interval (LOW) 680549 Country dial wait interval (HIGH) Time between opening or closing See Notes 3, 6 and 8.
  • Page 598 NCU Parameters Address Function Unit Remarks SP2-103-018 680550 DTMF tone on time (parameter 17). 1 ms SP2-103-019 680551 DTMF tone off time (parameter 18). SP2-103-020 Tone attenuation level of DTMF -N x 0.5 680552 (parameter 19). signals while dialing –3.5 dBm See Note 5.
  • Page 599 NCU Parameters Address Function Unit Remarks for this interval. International dial access code 68055B For a code of 100: (High) 68055B - F1 International dial access code 68055C - 00 68055C (Low) This time is waited for each pause input after the PSTN access code.
  • Page 600 NCU Parameters Address Function Unit Remarks frequency: range 1, upper limit (parameter 02). Acceptable ringing signal SP2-103-004 680573 frequency: range 1, lower limit (parameter 03). (Hz). Acceptable ringing signal SP2-103-005 680574 frequency: range 2, upper limit (parameter 04). Acceptable ringing signal SP2-103-006 680575 frequency: range 2, lower limit...
  • Page 601 NCU Parameters Address Function Unit Remarks Bits 0 and 1 - Handset off-hook detection time Bit 1:0, Bit 0: 0 = 200 ms Bit 1:0, Bit 0: 1 = 800 ms Other Not used 680582 Bits 2 and 3 - Handset on-hook detection time Bit 3: 0, Bit 2: 0 = 200 ms Bit 3: 0, Bit 2: 1 = 800 ms Other Not used...
  • Page 602 NCU Parameters Address Function Unit Remarks frequency lower limit (low byte) Do not change the 6805AA Not used setting. 6805AB CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 3000 ms The data is coded in the Number of CNG cycles required 6805AD same way as address...
  • Page 603 NCU Parameters Address Function Unit Remarks PSTN: 2100 Hz tone transmission - N6805B4 - 0.5N 6805B6 –3 (dB) 6805B6 level See Note 7. 6805B7 PABX: Tx level from the modem - dBm PABX: 1100 Hz tone transmission 6805B8 - N 6805B7 - 0.5N 6805B8 (dB) level PABX: 2100 Hz tone transmission 6805B9...
  • Page 604 NCU Parameters Address Function Unit Remarks RZ=1 (Composite) Auto Bit 0 sets the ring Bit 0 detection method, If any setting is changed, Fixed Bit 1 sets the ring select a setting that is 6805E5 Use RDTP detection method higher than the default Bit 1 when fixed.
  • Page 605 NCU Parameters Low frequency tone: – 0.5 x (N ) –3.5 dBm 680552 680554 680553 – 0.5 x (N ) dBm 680555 680553 , for example, means the value stored in address 680552(H) 680552 68054A: Europe - Between Ds opening and Di opening, France - Between Ds closing and Di opening 68054D: Europe - Between Ds closing and Di closing, France - Between Ds opening and Di closing...

  • Page 606: Dedicated Transmission Parameters

    Dedicated Transmission Parameters 4.5 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 607 Dedicated Transmission Parameters ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second.
  • Page 608 Dedicated Transmission Parameters one or more of the following symptoms occurs. Communication error with error codes such as 0-20, 0-23, etc. Modem rate fallback occurs frequently. Do not use settings other than listed on the left. If the setting is “Disabled”, the bit switch setting is used.
  • Page 609 Dedicated Transmission Parameters 26400 28800 31200 33600 Disabled Other settings: Not used 4-7 Not used Do not change the settings. Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1: 0, Bit 0: 0 = Inch-mm scanning.
  • Page 610 Dedicated Transmission Parameters Compression modes available This bit determines the capabilities that are in transmit mode informed to the other terminal during transmission. 0: MH only If the setting is “Disabled”, the bit switch setting is 1: Disabled used. For example, if ECM is switched on but is not wanted when sending to a particular terminal, use ECM during transmission the (0, 0) setting.
  • Page 611 Dedicated Transmission Parameters MR Compression mode for e-mail attachments Switches MR compression on and off for files 0: Off attached to e-mails for sending. 1: On MMR Compression mode for e-mail attachments Switches MMR compression on and off for files attached to e-mails for sending.
  • Page 612 Dedicated Transmission Parameters Designates the bits to reference for original size The "0" selection (default) references the settings for of e-mail attachments Bits 00, 01, 02 above. The "1" selection ignores the 0: Registered (Bit 0 to 6) selections of Bits 00, 01, 02. 1: No registration.
  • Page 613 Dedicated Transmission Parameters Switch 03 - Not used (do not change the settings) Switch 04 FUNCTION COMMENTS If the other ends have the addresses, which have Full mode address the full mode function flag ("0"), this machine selection determines them as full mode standard machines. 0: Full mode address This machine attaches the "demand of reception 1: No full mode (simple...

  • Page 614: Service Ram Addresses

    Service RAM Addresses 4.6 SERVICE RAM ADDRESSES Do not change the settings which are marked as “Not used” or “Read only.” 680000(H) - Machine code 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680005(H) - Machine code 2 (check ram2)
  • Page 615 Service RAM Addresses 0: OFF, 1: ON (Print) Bit 3: TSI print on received messages 0: OFF, 1: ON (Print) Bit 4: Checkered mark printing (This switch is not printed on the user parameter list.) 0: OFF, 1: ON (Print) Bit 5: Not used Bit 6: Not used Bit 7: Not used...
  • Page 616 Service RAM Addresses Bit 6: Not used Bit 7: Add paper display when a cassette is empty 0: Off, 1: On 6800D6(H) - User parameter switch 06 (SWUSR_06): Not used 6800D7(H) - User parameter switch 07 (SWUSR_07) Bits 0 and 1: Not used Bit 2: Parallel memory transmission 0: Off, 1: On Bits 3 to 7: Not used 6800D8(H) - User parameter switch 08 (SWUSR_08)
  • Page 617 Service RAM Addresses (Copy/Fax/Printer/Scanner) is pressed 0: Not cleared, 1: Cleared Bits 4 to 7: Not used 6800DF(H) - User parameter switch 15 (SWUSR_0F) (This switch is not printed on the user parameter list.) Bits 0, 1 and 2: Cassette for fax printout Bit 2: 0, Bit 1: 0, Bit 0: 1 = 1st paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 0 = 2nd paper feed station Bit 2: 0, Bit 1: 1, Bit 0: 1 = 3rd paper feed station...
  • Page 618 Service RAM Addresses Bits 4 to 7 Not used 6800E3(H) - User parameter switch 19 (SWUSR_13) Bit 0: Not used Bit 1: Journal format 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into G3-1, G3-2, and G3-3 communications Bit 2: Not used Bit 3: 90°...
  • Page 619 Service RAM Addresses when error occurs), 1: Enabled Bit 1: Respond to e-mail reception acknowledgment request 0: Disabled, 1: Enabled Bit 2: Not used Bit 3: File format for forwarded folders 0: TIFF, 1:PDF Bit 4: Transmit Journal by E-mail 0: Disabled, 1: Enabled Bit 5: Not used Bit 6: Network error display 0: Displayed, 1: Not displayed Bit 7: Transmit error mail notification 0: Enabled, 1: Disabled...
  • Page 620 Service RAM Addresses Rev. 10/2008 6800F1(H) - User parameter switch 33 (SWUSR_21): Not used 6800F2(H) - User parameter switch 34 (SWUSR_22) Bit 0: Gatekeeper server used with IP-Fax 0: Disabled, 1: Enabled ⇒ Bit 1: SIP server used with IP-Fax 0: Disabled, 1: Enabled – Not used Bits 2 to 7: Not used 680100 to 68010F(H) - G4 Parameter Switches –...
  • Page 621 Service RAM Addresses Rev. 10/2008 680380(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM) 680381(H) - Year (BCD) 680382(H) - Month (BCD) 680383(H) - Day (BCD) 680384(H) – Hour 680385(H) – Minute 680386(H) – Second 680387(H) - 00: Monday, 01: Tuesday, 02: Wednesday, /// , 06: Sunday 680394(H) - Optional equipment –...
  • Page 622 Service RAM Addresses Rev. 10/2008 ⇒ 688F8E(H) - Redirect server - Main (Max. 128 characters - ASCII) – Not used ⇒ 68900E(H) - Redirect server - Sub (Max. 128 characters - ASCII) – Not used ⇒ 68908E(H) - Registrar server - Main (Max. 128 characters - ASCII) – Not used ⇒...
  • Page 623 Service RAM Addresses 69ECC6(H) Dial tone permissible drop time (x 20 ms) 69ECC7(H) Wait interval (low) (x 20 ms) 69ECC8(H) Wait interval (high) Default values Asia, Finland Dial tone frequency upper limit 650 Hz 650 Hz 650 Hz Dial tone frequency lower limit 360 Hz 360 Hz 360 Hz...

  • Page 624: Detailed Section Descriptions

    Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW The basic fax unit consists of two PCBs: an FCU and an MBU. The FCU controls all the fax communications and fax features, in cooperation with the controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU circuit.

  • Page 625: Boards

    Boards 5.2 BOARDS 5.2.1 FCU The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier’s engine, and all the fax options. FACE3 (Fax Application Control Engine) Data compression and reconstruction (DCR) DMA control Clock generation DRAM backup control Modem (FAME) V.34, V33, V17, V.29, V.27ter, V.21, and V.8...

  • Page 626: Mbu

    Boards Memory Back-up A Rechargeable battery backs up the SAF memory (DRAM) for 12 hour. 5.2.2 MBU On this board, the flash ROM contains the FCU firmware, and the SRAM contains the system data and user parameters. Even if the FCU is changed, the system data and user parameters are kept on the MBU board.

  • Page 627: Fax Communication Features

    Fax Communication Features 5.3 FAX COMMUNICATION FEATURES 5.3.1 INTERNET MAIL COMMUNICATION Mail Transmission This machine supports T.37 full mode. (ITU-, RFC232). The difference between T.37 simple mode and full mode is as follows. Function T.37 Simple Mode T.37 Full Mode 200 x100 200 x 100 200 x 200...

  • Page 628: Selectable Options

    SMTP server address: gts.abcd.com In this case this feature destination e-mail address (gts@ricoh.co.jp) is read as the SMTP server address "gts.abcd.com" and the transmissions bypass the SMTP server. Selectable Options These options are available for selection: With the default settings, the scan resolution can be either standard or detail. Inch-mm conversion before TX depends on IFAX SW01 Bit 7.

  • Page 629: Mail Reception

    Fax Communication Features POP Before SMTP: User Tools> System Settings> File Transfer> POP Before SMTP Mail Reception This machine supports three types of e-mail reception: POP3 (Post Office Protocol Ver. 3.) IMAP4 (Internet Messaging Access Protocol) SMTP (Simple Mail Transfer Protocol) For details: Core Technology Manual –...

  • Page 630: Handling Mail Reception Errors

    In order to limit access to mail delivery with IFAX, the addresses of senders must be limited using the Access Limit Entry. Only one entry can be registered. Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: gts@IFAX.ricoh.co.jp Matches and is delivered.

  • Page 631: Secure Internet Reception

    Fax Communication Features US-ASCII, ISO 8859 X. Other types cannot be Charset handled, and some garbage may appear in the data. Content-Transfer-Encoding Base 64, 7-bit, 8-bit, Quoted Printable MIME decoding errors File format not recognized as TIFF-F format Resolution, document size, or compression type cannot be accepted Remaining SAF capacity error The machine calls the server but does not receive e-mail if the remaining SAF capacity is less than a certain value (the value depends on IFAX Switch 08.

  • Page 632: Subject And Level Of Importance

    Fax Communication Features RELAY-ID-: xxxx (xxxx: 4 digits for an ID code) RELAY: Mail body (text part) #01#*X#**01…. Message body MIME-converted TIFF-F. E-Mail Options (Sub TX Mode) The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail.

  • Page 633: Subjects Displayed On The Pc

    Fax Communication Features (processed/error) RTI or CSI of the station Mail delivery designated for delivery Mail delivery, memory RTI or CSI of Mail sending from G3 transfer, Fax Message No. + sender memory From SMTP File Number Mail address receiving Memory sending of sender and delivery...

  • Page 634: Handling Reports

    Fax Communication Features Line Length 80 characters Name Length 20 characters Message Disposition Notification (MDN) For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – E-mail Options The network system administrator can confirm whether a sent mail has been received correctly or not.
  • Page 635 Fax Communication Features After the mail sender transmits a request for a return receipt, the mail sender’s journal is annotated with two hyphens (--) in the Result column and a “Q” in the Mode column. Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response After the mail receiver sends a response to the request for a return receipt, the mail receiver’s journal is annotated with two hyphens (--) in the Result column and an “A”...

  • Page 636: Ip-Fax

    IP-Fax 5.4 IP-FAX 5.4.1 WHAT IS IP-FAX? For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – IP-FAX T.38 Packet Format TCP is selected by default for this machine, but you can change this to UDP with IPFAX SW 00 Bit 1.

  • Page 637: Specifications

    General Specifications 6. SPECIFICATIONS 6.1 GENERAL SPECIFICATIONS Type: Desktop type transceiver PSTN Circuit: Connection: Direct couple Book (Face down) Maximum Length: 432 mm [17 ins] Maximum Width: 297 mm [11.7 ins] ARDF (Face up) (Single-sided document) Original Size: Length: 128 - 1200 mm [5.0 - 47.2 ins] Width: 105 - 297 mm [4.1 - 11.7 inch] (Double-sided document) Length: 128 - 432 mm [5.0 - 17 inch]...
  • Page 638 General Specifications Protocol: Group 3 with ECM V.34, V.33, V.17 (TCM), V.29 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FM) G3: 33600/31200/28800/26400/24000/21600/ Data Rate: 19200/16800/14400/12000/9600/7200/4800/2400 bps Automatic fallback With ECM: 0 ms/line I/O Rate: Without ECM: 5, 10, 20, or 40 ms/line ECM: 128 KB Memory Capacity: Standard: 4 MB...

  • Page 639: Ifax Specifications

    IFAX Specifications 6.2 IFAX SPECIFICATIONS Local area network Ethernet 100base-Tx/10base-T Connectivity: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) Main scan: 400 dpi, 200 dpi Resolution: Sub scan: 400 dpi, 200 dpi, 100 dpi To use 400 dpi, IFAX SW01 Bit 4 must be set to “1”. 1 s (through a LAN to the server) Condition: ITU-T #1 test document (Selerexe Letter) MTF correction: OFF...
  • Page 640 IFAX Specifications SMTP-AUTH Authentication POP before SMTP Method: A-POP The machine must be set up as an e-mail client before installation. Remark: Any client PCs connected to the machine through a LAN must also be e-mail clients, or some features will not work (e.g. Autorouting). D345...

  • Page 641: Ip-Fax Specifications

    IP-FAX Specifications 6.3 IP-FAX SPECIFICATIONS Local Area Network Ethernet/10base-T, 100base-TX Network: IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) 8 x 3.85 lines/mm, 200 x 100dpi (standard characters) Scan line density: 8 x 7.7lines/mm, 200 x 200dpi (detailed characters) Original size: Maximum A3 or 11"x 17"...

  • Page 642: Fax Unit Configuration

    Fax Unit Configuration Rev. 10/2008 6.4 FAX UNIT CONFIGURATION Component Code Remarks D345 Included with fax unit Speaker ⇒ Handset Type 1018 B433 NA only. Common with B229 D345...
  • Page 643 PRINTER/SCANNER UNIT TYPE 2500 D359 R E V I S I O N H I S T O R Y P a ge D a t e A d de d /U pd at e d /N ew 9/16/2009 SP5985...
  • Page 645 PRINTER/SCANNER UNIT (D359) TABLE OF CONTENTS 1. INSTALLATION ................1 1.1 CONTROLLER BOX AND PRINTER/SCANNER ......... 1 1.1.1 ACCESSORY CHECK ................. 1 1.1.2 INSTALLING EXPANSION COMPONENT .......... 2 1.1.3 INSTALLING PANELS AND KEYS............6 1.1.4 SETTINGS ................... 7 1.2 CONTROLLER OPTIONS ................8 1.2.1 OVERVIEW..................
  • Page 646 4.2.4 SP7-XXX (DATA LOG) ..............90 4.2.5 SP8-XXX (HISTORY) ................ 95 4.3 PRINTER SERVICE MODE..............121 4.3.1 SERVICE MODE TABLE ..............121 4.3.2 SP MODES RELATED TO PRINTER CONTROLLER ....121 4.4 SCANNER SERVICE MODE ..............123 4.4.1 SCANNER PROGRAM MODE TABLE ..........123 4.5 USING SP MODE ..................
  • Page 647 5.6.3 BLUETOOTH SECURITY FEATURES ..........149 5.7 USB CONNECTORS ................150 5.7.1 PIN ASSIGNMENT ................150 6. SPECIFICATIONS................152 6.1 GENERAL SPECIFICATIONS ..............152 6.1.1 PRINTER ..................152 6.1.2 SCANNER ..................153 6.2 SOFTWARE ACCESSORIES ..............154 6.2.1 PRINTER ..................154 6.2.2 SCANNER ..................
  • Page 649 Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the copier and peripherals, make sure that the power cord is unplugged. The wall outlet should be near the copier and easily accessible. Note that some components of the copier and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.

  • Page 650: Laser Safety

    regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-up.
  • Page 651 Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number Screw Connector E-ring Clip ring Clamp Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries.

  • Page 653: Installation

    Controller Box and Printer/Scanner 1. INSTALLATION 1.1 CONTROLLER BOX AND PRINTER/SCANNER When you install the printer/scanner option, the GW controller box must also be installed. This procedure shows the installation procedure for the GW controller box and printer/scanner option. 1.1.1 ACCESSORY CHECK Description Q’ty Installation procedure...

  • Page 654: Installing Expansion Component

    Controller Box and Printer/Scanner Ferrite core FCC label (-17) CD-ROM: Driver 1 set 1.1.2 INSTALLING EXPANSION COMPONENT Unplug the machine power cord before starting the following procedure. Step 1–Controller Box Remove the rear cover [A] ( x 8). Remove the slot cover [B]. Remove one screw [C] from the BICU.
  • Page 655 Controller Box and Printer/Scanner Remove the GDI controller box [D] if it has been installed ( x 7). Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged [F] and that the three openings [G][H][I] hold the controller box. Fasten the screws ( x 7 [including the screw [C]).
  • Page 656 Controller Box and Printer/Scanner Remove the controller box cover [K] ( x 7). Install the RAM DIMM [L]. 10. Reassemble the controller box cover. Step 2–Printer/Scanner Remove the SD-card cover [A] ( x 1). Install the SD card [B] in the lowest slot. Install the SD-card cover.
  • Page 657 Controller Box and Printer/Scanner Attach the ferrite core [C] to the network cable [D] as close as the connector [E]. Install the ground cable [F] as shown, and then clamp the cable ( x 2, x 1). If you do not install the FCU, reinstall the FCU cover (which has been removed in Step 1), to the controller box.

  • Page 658: Installing Panels And Keys

    Controller Box and Printer/Scanner Step 4–Reassembling Install the rear cover. 1.1.3 INSTALLING PANELS AND KEYS Step 5–Panel Remove the front upper left cover [A] ( x 3). Install the optional operational panel [B] ( x 1, x 4 [including the three screws removed in step 1]).

  • Page 659: Settings

    Controller Box and Printer/Scanner 1.1.4 SETTINGS Step 9–Printer/Scanner Model Settings Turn the main switch on. Start the SP mode. Select SP5-985-001 (NIC setting) and change the setting value to "1" (ON). Select SP5-985-002 (USB setting) and change the setting value to "1" (ON). Turn the main switch off and on.

  • Page 660: Controller Options

    Controller Options 1.2 CONTROLLER OPTIONS 1.2.1 OVERVIEW This machine has I/F card slots and SD card slots for optional I/F connections and applications. I/F Card Slot Slot [A] is used for one of the optional I/F connections: (IEEE1284, IEEE802.11 (Wireless LAN), Bluetooth or Embedded RCG-M). Slot [B] is used for the USB Host.

  • Page 661: Postscript3 Installation

    Controller Options 1.2.2 POSTSCRIPT3 INSTALLATION Installation Procedure Remove the SD card slot cover [A] ( x 1). Install the PostScript3 SD card into the slot 2 [B]. Reinstall the SD card slot cover [A] ( x 1). Turn on the main power switch. Print out the configuration page (User Tools/ Counter >...

  • Page 662: Wireless Lan (Ieee 802.11B) Installation

    Controller Options Remove the slot cover [A] from the SD card slot 3 ( x 1). Turn the SD-card label face to the rear of the machine. Then push it slowly into slot 3 [B] until you hear a click. Turn on the main power switch.
  • Page 663 Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the Wireless adaptor to the slot A [B] ( x 2). Install the Wireless LAN card to the wireless adaptor. Attach the antenna cap to the wireless LAN card. Turn on the main power switch.

  • Page 664: Ieee 1284 Installation

    Controller Options SP No. Name Function Sets the minimum range of the channel settings 5840 007 Channel MIN allowed for your country. 5840 011 WEP Key Select Used to select the WEP key (Default: 00). 5840 018 SSID Check Used to check the SSID. Used to display the maximum length of the string that 5840 020 WEP Mode...

  • Page 665: Bluetooth Installation

    Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the IEEE 1284 board in interface slot A [B] ( x 2). Turn on the main power switch. Print out the configuration page (User Tools/Counter > Printer Features > List/Test Print), and then check that this device is detected.

  • Page 666: Remote Communication Gate Installation

    Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the Wireless adaptor in interface slot A [B] ( x 2). Select an appropriate FCC label from the FCC sheet, and then attach the FCC label to the non-label side of the Bluetooth card.
  • Page 667 Controller Options Installation Procedure Remove the interface cover [A] ( x 2). Install the modem board into interface slot A [B] ( x 2). Confirm the following SP settings before starting installation flow. SP5-985-001 ("On Board NIC" is set to "0: OFF".) SP5-816-150 (To Select the country) SP5-816-154 (To set an outside connection telephone number) SP5-816-161 (To set a telephone number)
  • Page 668 Controller Options D359...

  • Page 669: Replacement And Adjustment

    Main Board 2. REPLACEMENT AND ADJUSTMENT 2.1 MAIN BOARD 2.1.1 PRECAUTIONS Turn off the main power switch and unplug the machine before starting replacement. Before turning off the main power switch, check that no mechanical component is operating. Mechanical components may stop out of their home positions if you turn off the main power switch while they are operating.
  • Page 670 Main Board Remove the FCU cover [B] ( x 3). Remove the SD-card cover [C] ( x 1), and then remove all SD cards [D] in the SD slots. Remove the controller-box cover [E] ( x 7). Remove the RAM DIMM [F] if it has been installed. Remove the two I/F covers [G] (or I/F options if they have been installed).
  • Page 671 Main Board Remove the controller board with the rails [H] ( x 5). Release the hooks [I], and then pull out the rails [J]. Controller board When replacing the controller board, remove the NVRAMs from the board. Install the NVRAMs to the new board. D359...
  • Page 672 Main Board When replacing the NVRAM on the controller board When you replace the NVRAMs [A], make sure that the NVRAMs are correctly installed. The mark [B] on the NVRAM should be directed to the right side (seem from the back side of the machine).

  • Page 673: Troubleshooting

    Service Call Conditions 3. TROUBLESHOOTING 3.1 SERVICE CALL CONDITIONS 3.1.1 SERVICE CALL CONDITIONS There are four levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main Enter SP mode, and then turn machine cannot be operated until the SC has the main power switch off and been reset by a service representative (see the note below).

  • Page 674: Gw Sc Code Descriptions

    Service Call Conditions off, wait for the power LED to go off, and then switch the main power switch off. 3.1.2 GW SC CODE DESCRIPTIONS SC6xx Symptom Possible Cause/Countermeasure Definition MF accounting device error 1 The machine sends a data frame. →...
  • Page 675 Service Call Conditions Symptom Possible Cause/Countermeasure Definition machine. authentication module. The SD card or the file of the Install the DESS module. expanded authentication module is broken. There is no DESS module in the machine. Version error The version of the expanded -002 Install the correct file of the authentication module is not...
  • Page 676 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Modem board error The modem board does not work Install the modem board. -012 properly even though the setting of Check and reset the modem the modem board is installed with a board setting with SP5816. dial up connection.
  • Page 677 Service Call Conditions Symptom Possible Cause/Countermeasure Definition optional boards on the controller board Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)". D359...
  • Page 678 Service Call Conditions SC8xx Symptom Possible Cause/Countermeasure Definition Kernel stop Process error Defective RAM DIMM Defective SD card in slot 1 (lowest slot) Defective controller Software error [0696e] Check and/or replace the RAM System completely down DIMM. Check and/or replace the SD card in slot 1 (lowest slot).
  • Page 679 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Defective CPU Cache error in the CPU Replace the controller board. The others Defective memory [----] Defective flash memory Error in OS Defective CPU Replace the controller board. Self-Diagnostic Error: CPU [0001-0015] [000A-000D]: Detailed error code During the boot monitor program Defective CPU device and self-diagnostic, any...
  • Page 680 Service Call Conditions Symptom Possible Cause/Countermeasure Definition operate when it is executed. Defective ASIC devices Replace the controller board. [0610]: Detailed error code Timer cut-in does not operate Defective CPU devices even though it is set. Replace the controller board. [0612]: Detailed error code Defective ASIC Defective devices in which ASIC...
  • Page 681 Service Call Conditions Symptom Possible Cause/Countermeasure Definition [0801, 0804, 0807, 0808, 0809, 080A]: Detailed error code An error occurs when checking Defective CPU devices the TLB. Replace the controller board. [4002-4005]: Detailed error code The calculation error in the CPU Defective CPU occurs.
  • Page 682 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Replace the controller board. Self-Diagnostic Error: HDD [3003]: Timeout error/ [3004]: Command error Loose connection Defective HDD When the main switch is turned [3003] Defective controller on or starting the self-diagnostic, [3004] Check that the HDD is correctly the HDD stays busy for the connected to the controller.
  • Page 683 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Self-diagnostic Error: RTC/Optional NVRAM [1501]: Clock error RTC defective An RTC device is recognized, NVRAM without RTC installed and the difference between the Backup battery discharged RTC device and the CPU Replace the NVRAM with exceeds the defined limit.
  • Page 684 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Boost lap code error The boot monitor and OS Defective ROM DIMM program stored in the ROM [0101] Defective controller DIMM is checked. If the check Replace the ROM DIMM. sum of the program is incorrect, Replace the controller.
  • Page 685 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Defective controller board Wireless card startup error The machine starts up. → The IEEE802 11b card connection Loose connection between the board is recognized. → The wireless card and the connection wireless LAN card or bluetooth board card is not recognized.
  • Page 686 Service Call Conditions Symptom Possible Cause/Countermeasure Definition HDD startup error at main power on No formatted HDD HDD is connected but a driver Label name input during error is detected. formatting is corrupted. The driver does not respond with Defective HDD the status of the HDD within 30 s.
  • Page 687 Service Call Conditions Symptom Possible Cause/Countermeasure Definition While reading data from the HDD or storing data in the HDD, data Defective HDD transmission fails. HD access error An error other than SC863 and SC864 is detected while Defective HDD operating the HDD. SD card authentication error SD card data has corrupted.
  • Page 688 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Address book data error The address book in the hard disk is accessed. → An error is detected in the address book data; address book data is not read; or data is not written into Data corruption the address book.
  • Page 689 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Initialize the HDD partition (SP5-832-008). Replace the HDD. Delete All error 1: HDD Not installed Data Overwrite An error is detected while the all Security Unit (SD card) data of the HDD or NVRAM are Defective HDD formatted physically by the Data Install the Data Overwrite...
  • Page 690 Service Call Conditions Symptom Possible Cause/Countermeasure Definition Install the encryption module. Log Data Error 3 Invalid encryption key log due to defective NVRAM data -003 Initialize the HDD with Same as -001 SP5832-004. Disable the log encryption setting. Log Data Error 4 Unusual encryption function log due to the defective NVRAM -004...
  • Page 691 Service Call Conditions Symptom Possible Cause/Countermeasure Definition installed and activated. install the new SD card (B735). Check and reinstall the SD card (B735). File Format Converter (MLB) error A request to get access to the MLB was not answered within MLB defective the specified time.
  • Page 692 Service Call Conditions Symptom Possible Cause/Countermeasure Definition perform an unexpected Internal parameter incorrect operation. Insufficient working memory NOTE: When this error occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. See the data and the situation in which this SC occurs.
  • Page 693 Service Call Conditions Symptom Possible Cause/Countermeasure Definition As for the fax operation problem, simplify the nest of the fax group address. Application start error Software for that application is defective An option required by the After switching the machine on, application (RAM, DIMM, board) the application does not start is not installed.

  • Page 694: Service Tables

    Service Program Mode 4. SERVICE TABLES 4.1 SERVICE PROGRAM MODE Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the ‘Data In’ LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed. Never turn off the main power switch when the power LED is lit or flashing.

  • Page 695: Gw Sp Mode Tables

    GW SP Mode Tables 4.2 GW SP MODE TABLES The tables in this section list the service programs (SPs). The following codes are used: Asterisk (*): The settings are saved in the NVRAM. Most of them return to the default values when you execute SP 5801 2.
  • Page 696 GW SP Mode Tables Copy [0=System default/ 1=Text/ 2=Photo] Scanner [Notch Selection] Selects the value of the center ID adjustment notch for the ID adjustment LEDs. 4923* Normally the center notch is 3 (range 1-5). If –1 is selected, each notch shifts down (becomes lighter).
  • Page 697 GW SP Mode Tables Adjusts the line width correction algorithm. Positive settings produce thicker lines; negative settings produce thinner lines. This setting is only applied to the originals in SP4-921. Copy [–2 to 2 / 0 / 1/step] Scanner [Independent Dot Erase] 4928* Selects the dot erase level.

  • Page 698: Sp5-Xxx (Mode)

    GW SP Mode Tables [Sharpness-Solid] [–2 to 2 / 0 / 1/step] 4931* Adjust the clarity. This setting is only applied to the originals in SP4-921. Copy Scanner [Sharpness-Low ID] [–2 to 2 / 0 / 1/step] 4932* Adjust the clarity. This setting is only applied to the originals in SP4-921. Copy Scanner 4.2.2 SP5-XXX (MODE)
  • Page 699 GW SP Mode Tables Displays or does not display the IP address on the LCD. Display IP address [0 or 1 / 0 / -] 0: No, 1: Yes 5056 [Coverage Counter] Displays or does not display the coverage counter on the LCD. Coverage Counter [0 or 1 / 0 / -] 0: Not display, 1: Display...
  • Page 700 GW SP Mode Tables 3 to 10: Japan only 11: Exp. key card (Add) 12: Exp. key card (Deduct) This program specifies the external counter type. 0: None Optional Counter Type 2 1: Expansion device 1 2: Expansion device 2 3: Expansion device 3 5114 [Optional Coutner I/F]...
  • Page 701 GW SP Mode Tables 5127 [APS Mode] [0: Not disabled/ 1: Disabled] This program disables the APS. 5150 [By-pass Long Paper] [0 = OFF / 1 = ON] Determines whether the transfer sheet from the by-pass tray is used or not. Normally the paper length for sub scanning paper from the by-pass tray is limited to 600 mm, but this can be extended with this SP to 1260 mm.
  • Page 702 GW SP Mode Tables Adjusts the RTC (real time clock) time setting for the local time zone. Examples: For Japan (+9 GMT), enter 540 (9 hours x 60 min.) DOM: +540 (Tokyo) NA :-300 (New York) EU :+ 60 (Paris) CH :+480 (Peking) TW :+480 (Taipei) AS :+480 (Hong Kong)
  • Page 703 GW SP Mode Tables The digits are counted from the left. Make sure that SP5-307-1 is set to "1". Specifies the end setting for the summer time mode. There are 8 digits in this SP. 1st and 2nd digits: The month. [1 to 12] 3rd digit: The week of the month.
  • Page 704 GW SP Mode Tables Method SDK2 Unique SDK2 Certification [ 0 to 255 / 0 / 1 /step] DFU Method SDK3 Unique SDK3 Certification [ 0 to 255 / 0 / 1 /step] DFU Method 5404 [User Code Clear] Clears the counts for the user codes assigned by the key operator to restrict the use of the machine.
  • Page 705 GW SP Mode Tables [ 0 to 3 / 3 / 1 /step] 0: Zero (Off), 1: Low (2.5K jams), 2: Medium (3K jams), 3: High (6K jams) 5505* [Error Alarm] Sets the error alarm level. The error alarm counter counts "1" when any SC is detected. However, the error alarm counter decreases by "1"...
  • Page 706 GW SP Mode Tables Interval :DLT Interval :LG Interval :LT Interval :HLT 5508* [Auto Call Setting] Jam Remains 0: Disable, 1: Enable 001* Enables/disables initiating a call for an unattended paper jam. Frequent Jams 0: Disable, 1: Enable 002* Enables/disables initiating a call for consecutive paper jams. Door Open 0: Disable, 1: Enable 003*...
  • Page 707 GW SP Mode Tables SC error occurs. SC Call Service Parts Near End Service Parts End User Call Communication Test [0 or 1 / 1 / -] Machine Information 0: Off, 1: On Alarm Notice Supply Automatic Order Supply Management Report Jam/Door Open Call [Memory Clear]...
  • Page 708 GW SP Mode Tables Clears the copy application settings. Clears the fax application settings. Printer Clears the printer application settings. Scanner Clears the scanner application settings. GWWS Delete the netfile application management files and thumbnails, and initializes the job login ID. Initializes the system default and interface settings (IP address also), SmartNetMonitor for Admin, WebStatusMonitor settings, and the TELNET settings.
  • Page 709 GW SP Mode Tables Initializes the CCS (Certification and Charge-control Service) settings. SRM Memory Clr Initializes the SRM (System Resource Manager) settings. Initializes the LCS (Log Count Service) settings. 5811* [Machine No. Setting] Code Set "Serial Number Input") 5812 [Service TEL] Telephone Sets the telephone number for a service representative.
  • Page 710 GW SP Mode Tables 2: @Remote service on Performs the CE Call at the start or end of the service. [0 or 1 / 0 / 1 /step] CE Call 0: Start of the service, 1: End of the service This SP is activated only when SP 5816-001 is set to “2”.
  • Page 711 GW SP Mode Tables 1: Installation completed 2: Installation not completed Install Status This SP displays the RCG device installation status. 0: RCG device not registered 1: RCG device registered 2: Device registered Connect Mode (N/M) This SP displays and selects the embedded RCG connection method. 0: Internet connection 1: Dial-up connection NotiTime ExpTime DFU...
  • Page 712 GW SP Mode Tables up embedded RCG-N. This port number is customer information and is not printed in the SMC report. HTTP Proxy Aut Usr This SP sets the HTTP proxy authentication user name. The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored.
  • Page 713 GW SP Mode Tables A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection. The rescue certification setting is completed and the GW URL is being notified of the certification update request. The notification of the request for certification update has been completed successfully, and the system is waiting for the certification update request from the rescue GW URL...
  • Page 714 GW SP Mode Tables Notification of a common certification without ID2. Notification that no certification was issued. Notification that GW URL does not exist. Cert Updt ReqID The ID of the request for certification. Firm Updating Displays the status of the firmware update. Firm UpFlg No HDD This setting determines if the firmware can be updated, even without the HDD installed.
  • Page 715 GW SP Mode Tables CERT: Subject Displays the common name of the @Remote certification subject. CN = the following 17 bytes. Spaces are displayed as underscores (_). Asterisks (*) indicate that no DESS exists. CERT: Serial Number Displays serial number for the @Remote certification. Asterisks (*) indicate that no DESS exists.
  • Page 716 GW SP Mode Tables automatically distinguish the number that connects to the outside line. The current progress, success, or failure of this execution can be displayed with SP5816-152. If the execution succeeded, SP5816 153 will display the result for confirmation and SP5816-154 will display the telephone number for the connection to the outside line.
  • Page 717 GW SP Mode Tables The SP sets the number that switches to PSTN for the outside connection for embedded RCG-M in a system that employs a PBX (internal line). If the execution of SP5816-151 has succeeded and embedded RCG-M has connected to the external line, this SP display is completely blank. If embedded RCG-M has connected to an internal line, then the number of the connection to the external line is displayed.
  • Page 718 GW SP Mode Tables Limit: 24 numbers (numbers only) Ans Timing Adj When the Call Center calls out to a embedded RCG-M modem, it sends a repeating ID tone (*#1#). This SP sets the time the line remains open to send these ID tones after the number of the embedded RCG-M modem is dialed up and connected.
  • Page 719 GW SP Mode Tables Normally, it is best to allow unlimited time for certification and ID2 update requests, and for the notification that the certification has been completed. However, embedded RCG-M generates charges based on transmission time for the customer, so a limit is placed upon the time allowed for these transactions.
  • Page 720 GW SP Mode Tables 4: The registered module by the external RCG has not started. Instl: ID# Allows entry of the number of the request needed for the embedded RCG. Instl: Reference Executes the inquiry request to the @Remote GateWay URL. Instl: Ref Rslt Displays a number that indicates the result of the inquiry executed with SP5816-203.
  • Page 721 GW SP Mode Tables 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error 9: Registration executing Instl Error Code Displays a number that describes the error code that was issued when either SP5816 204 or SP5816 207 was executed.
  • Page 722 GW SP Mode Tables Attempted dial up overseas without the -2385 correct international prefix for the telephone number. -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device Error Caused by Response from -2392...
  • Page 723 GW SP Mode Tables [00000000h to FFFFFFFFh/1] 5824 [NVRAM Upload] "NVRAM Upload") 5825 [NVRAM Download] "NVRAM Download") 5828 [Network Setting] Enables or disables 1284 Compatibility. 1284 Compatibility [0 or 1 / 1 / 1 / step] (Centro) 0: Disabled, 1: Enabled Enables or disables ECP Compatibility.
  • Page 724 GW SP Mode Tables bit2: IPP bit3: SMB bit4: BMLinkS bit5: DIPRINT bit6: (Reserved) bit7: (Reserved) Enables or disables the Telnet protocol. TELNET (0: OFF 1: ON) [ 0 or 1 / 1 / – ] 0: Disable, 1: Enable Enables or disables the Web operation.
  • Page 725 GW SP Mode Tables LAN (802.11b) in the format: "Manual Set Address" + "Prefix Length" The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16 bits each. IPv6 Gateway Address This SP is the IPv6 gateway address referenced on Ethernet or wireless LAN (802.11b).
  • Page 726 GW SP Mode Tables [00 to 11 / 00 / 1 binary] 00: Key #1 WEP Key Select 01: Key #2 (Reserved) 10: Key #3 (Reserved) 11: Key #4 (Reserved) Selects the WEP key. 5842 [GWWS Analysis] DFU Setting 1 Groups System &...
  • Page 727 Sets the speed for USB data transmission. [1 or 4 / 4 / -] 1: [Full Speed], 4: [Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release No.
  • Page 728 GW SP Mode Tables server or SMTP/FTP/NCP/SMB server after sending error. Number of Retries [0 to 99 / 3 / 1 time/step] Specifies the retry times for sending the scanned image data to the deliver server or SMTP/FTP/NCP/SMB server after sending error. Delivery Error Display Time [0 to 999 / 300 / 1 second /step] Use this setting to determine the length of time the prompt message is...
  • Page 729 GW SP Mode Tables Bit0 = 1 Sender specification required (if set to 1, Bit6 is set to “0”) Delivery Svr Capability (Ext) [0 to 255 / 0 / 1 /step] Changes the capability of the server that is registered as an I/O device. Bit7 = 1 Address book usage limitation (Limitation for each authorized user) Bit6 = 1 RDH authorization link Bit5 to 0: Not used...
  • Page 730 GW SP Mode Tables Specifies the URL path of the s capture server. [0 or 1 / 1 / - ] Rapid-fire Send 0: Disable, 1: Enable Enables or disables the prevention function for the continuous data sending. 5846 [UCS Settings] Machine ID (Delivery Server) Displays ID Displays the unique device ID in use by the delivery server directory.
  • Page 731 GW SP Mode Tables Sets the maximum number account entries of the delivery server user information managed by UCS. LDAP Search Timeout [1 to 255 / 60 / 1 /step] Sets the length of the timeout for the search of the LDAP server. [AddrB Acl Info] Address Book Access Control List Information This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD.
  • Page 732 GW SP Mode Tables Turn the main power switch off and on after executing this SP. Uploads all directory information to the SD Backup All Addr Book card. Downloads all directory information from the Restore All Addr Book SD card. Clear Backup Info Deletes the address book data from the SD card in the service slot.
  • Page 733 GW SP Mode Tables address book. Specifically, this SP limits the password entry to lower case and defines the length of the password. [0 to 32 / 0 / 1 /step] This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book.
  • Page 734 GW SP Mode Tables [Web Service] SP5848-1 sets the 4-bit switch assignment for the access control setting. 5848 Setting of 0001 has no effect on access and delivery from Scan Router. ac: Access Control ac: UD (only Lower 4 bits) ac: Log Fax (Lower 4 bits) Switches access control on and off.
  • Page 735 GW SP Mode Tables The “Counter Clear Day” has been changed to “Installation Display Date” or “Inst. Date”. Determines whether the installation date is printed on the printout for the total counter. Print [0 or 1/ 1 / 1/step] 0: No Print, 1: Print Total Displays the total counter when the installation date is Counter...
  • Page 736 GW SP Mode Tables Erases SD debug logs in the SD card. Turn off and on after executing this SP. Dsply-SD Space Displays the remaining space in the SD card. SD to SD Latest (Latest 4 MB) Saves the debug log (latest 4 MB) in memory to the SD card. A unique file name is generated to avoid overwriting existing file names on the SD card.
  • Page 737 GW SP Mode Tables 0: OFF, 1: ON Any SC [0 to 65535 / 0 / 1 /step] Turns the save function on/off for jam errors. [0 or 1 / 0 / 1/ step] 0: OFF, 1: ON 5859 [Debug Log Save Key] Key 1 Key 2 Key 3...
  • Page 738 GW SP Mode Tables SMTP Auth. From Field Replacement [0 to 1 / 0 / – ] Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated. 0: No. "From" item not switched. 1: Yes. "From" item switched. SMTP Auth.
  • Page 739 GW SP Mode Tables Specifies the RAM disk storage size for PDL. 5870 [Common Key Info Writing] Writes to flash ROM the common proof for Writing validating the device for @Remote specifications. Formats the common proof area of the flash Initialize ROM.
  • Page 740 GW SP Mode Tables Selects the reboot method for SC. Reboot Method [0 or 1 / 0 / -] 0: Manual reboot, 1: Automatic reboot 5878 [Option Setup] Enables the Data Overwrite Security unit. Option Setup Press "EXECUTE" on the operation panel. Then turn the machine off and on.
  • Page 741 GW SP Mode Tables Rev. 09/16//2009 Selects which version of the Scan Router application program, “Light” or “Full (Professional)”, is installed. [0 to 1 / 0 / 1 /step] 0: Light version (supplied with this machine) 1: Full version (optional) 5985 [Device Setting] The NIC and USB support features are built into the GW controller.

  • Page 742: Sp6-Xxx (Peripherals)

    GW SP Mode Tables Logging Data Diagnostic Report Non-Default (Prints only SPs set to values other than defaults.) NIB Summary Copier User Program Scanner SP Scanner User Program 5998 [Engine Memory Clear] See the section "Memory Clear" in this chapter. 4.2.3 SP6-XXX (PERIPHERALS) 6010* [Stamp Position]...
  • Page 743 GW SP Mode Tables Latest 2 are displayed on the screen. L: Asset line Latest 3 V: Assert location F: Assert file Latest 4 Latest 5 Latest 6 Latest 7 Latest 8 Latest 9 7502* [Counter–Paper Jam] [0 to 9999 / 0 / 1/step] 7502 1 Displays the total number of paper jams.
  • Page 744 GW SP Mode Tables 7506 5 A4 LEF 7506 6 A5 LEF 7506 14 B5 LEF 7506 38 LT LEF 7506 44 HLT LEF 7506 132 A3 SEF 7506 133 A4 SEF Displays the number of jams according to the paper size. 7506 134 A5 SEF [ 0 to 9999 / 0 / 1 sheet/step ]...
  • Page 745 GW SP Mode Tables 7507 8 Latest 7 DATE is the date the jams occurred. 7507 9 Latest 8 7507 10 Latest 9 Size Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L)
  • Page 746 GW SP Mode Tables Latest 8 Latest 9 [Memory/ Version/ PN] 7801 Displays the part number and version of all ROMs in the machine. 7801 Memory/ Version/ PN [PM Counter] 7803 Displays the PM counter for each PM part. 7803 1 Paper [0 to 99999999 / 0 / 1/step] [PM Count.

  • Page 747: Sp8-Xxx (History)

    GW SP Mode Tables The request for a staple count failed at power on. Error Staple This error will occur if the device is installed but disconnected. [MF Error Counter Clear] 7827 Press Execute to reset to 0 the values of SP7826. Japan Only 7832* [Display-Self-Diag] Displays the SC codes and the number of their occurrences.
  • Page 748 GW SP Mode Tables (the mode of operation is referred to as an “application”). Before reading the Group 8 Service Table, make sure that you understand what these prefixes mean. Prefixes What it means Grand total of the items counted for all Total: (Grand Total).
  • Page 749 GW SP Mode Tables Abbreviation What it means Cyan ColCr Color Create ColMode Color Mode Comb Combine Comp Compression Deliv Delivery Designated Application. The application (Copy, Fax, Scan, Print) DesApl used to store the job on the document server, for example. Dev Counter Development Count, no.
  • Page 750 GW SP Mode Tables Abbreviation What it means LSize Large (paper) Size Magnification One color (monochrome) NRS (@Remote), which allows a service center to monitor machines remotely. “@Remote” is used overseas; “CSS” is used in Japan. Original for scanning OrgJam Original Jam Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to be distributed evenly among the printers on the...
  • Page 751 GW SP Mode Tables Abbreviation What it means Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side. S-to-Email Scan-to-E-mail SMC report printed with SP5990. All of the Group 8 counters are recorded in the SMC report. Server TonEnd Toner End...
  • Page 752 GW SP Mode Tables Scans made in SP mode are not counted. Examples If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored, the S: count is 4. If both sides of 3 A4 sheets are copied and stored to the document server using the Store File button in the Copy mode window, the C: count is 6 and the L: count is 6.
  • Page 753 GW SP Mode Tables With an ADF/ARDF that can scan both sides simultaneously, the Front side count is the same as the number of pages fed for either simplex or duplex scanning. With an ADF/ARDF that cannot scan both sides simultaneously, the Front side count is the same as the number of pages fed for duplex front side scanning.
  • Page 754 GW SP Mode Tables T:Scan PGS/Size [0 to 9999999 / 0 / 1] These SPs count by size the total number of pages scanned by all 8 301 applications. Use these totals to compare original page size (scanning) and output (printing) page size [SP 8-441]. C:Scan PGS/Size [0 to 9999999 / 0 / 1] These SPs count by size the total number of pages scanned by the Copy...
  • Page 755 GW SP Mode Tables -254 Other (Standard) -255 Other (Custom) 8 381 T:Total PrtPGS These SPs count the number of pages printed 8 382 C:Total PrtPGS by the customer. The counter for the 8 383 F:Total PrtPGS application used for storing the pages increments.
  • Page 756 GW SP Mode Tables This SP counts the amount of paper (front/back counted as 1 page) used for 8 411 Prints/Duplex duplex printing. Last pages printed only on one side are not counted. [0 to 9999999 / 0 / 1] T:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] These SPs count by binding and combine, and n-Up settings the...
  • Page 757 GW SP Mode Tables 003 Book> Duplex Simplex Combine 005 Duplex Combine 006 2> 2 pages on 1 side (2-Up) 007 4> 4 pages on 1 side (4-Up) 008 6> 6 pages on 1 side (6-Up) 009 8> 8 pages on 1 side (8-Up) 010 9>...
  • Page 758 GW SP Mode Tables [0 to 9999999 / 0 / 1] T:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] 8 421 These SPs count by binding and combine, and n-Up settings the number of pages processed for printing. This is the total for all applications. C:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] 8 422...
  • Page 759 GW SP Mode Tables 007 4> 4 pages on 1 side (4-Up) 008 6> 6 pages on 1 side (6-Up) 009 8> 8 pages on 1 side (8-Up) 010 9> 9 pages on 1 side (9-Up) 011 16> 16 pages on 1 side (16-Up) 012 Booklet 013 Magazine These counts (SP8-421 to SP8-427) are especially useful for customers who need to...
  • Page 760 GW SP Mode Tables applications. C:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 442 These SPs count by print paper size the number of pages printed by the copy application. F:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 443 These SPs count by print paper size the number of pages printed by the fax application.
  • Page 761 GW SP Mode Tables Full Bleed Other (Standard) Other (Custom) These counters do not distinguish between LEF and SEF. PrtPGS/Ppr Tray [0 to 9999999 / 0 / 1] 8 451 These SPs count the number of sheets fed from each paper feed station. Bypass Bypass Tray Tray 1...
  • Page 762 GW SP Mode Tables printed on one side counts as 1. C:PrtPGS/Ppr Type [0 to 9999999 / 0 / 1] 8 462 These SPs count by paper type the number pages printed by the copy application. F:PrtPGS/Ppr Type [0 to 9999999 / 0 / 1] 8 463 These SPs count by paper type the number pages printed by the fax application.
  • Page 763 GW SP Mode Tables F:PrtPGS/FIN [0 to 9999999 / 0 / 1] These SPs count by finishing mode the total number of pages printed by the Fax application. 8 523 Print finishing options for received faxes are currently not available. P:PrtPGS/FIN [0 to 9999999 / 0 / 1] 8 524...
  • Page 764 GW SP Mode Tables T:Counter [0 to 9999999 / 0 / 1] This SP counts the total output broken down by color output, regardless of 8 581 the application used. In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine.
  • Page 765 GW SP Mode Tables The counts include error pages. If a document is sent to more than one destination with a Group transmission, the count is done for each destination. Polling transmissions are counted but polling RX are not. Relay, memory, and confidential mailbox transmissions and are counted for each destination.
  • Page 766 GW SP Mode Tables e-mail for the Scan application only. 001 B/W The count for B/W and Color pages is done after the document is stored on the HDD. If the job is cancelled before it is stored, the pages are not counted. If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is 10 (the pages are sent to the same SMTP server together).
  • Page 767 GW SP Mode Tables T:Deliv PGS/PC [0 to 9999999/ 0 / 1] 8 671 These SPs count by color mode the total number of pages sent to a folder on a PC (Scan-to-PC) with the Scan and LS applications. S:Deliv PGS/PC [0 to 9999999 / 0 / 1] 8 675 These SPs count by color mode the total number of pages sent with...
  • Page 768 GW SP Mode Tables 8 701 1 PSTN-1 8 701 2 PSTN-2 8 701 3 PSTN-3 8 701 4 ISDN (G3,G4) 8 701 5 Network 8 711 T:Scan PGS/Comp [0 to 9999999 / 0 / 1] S:Scan PGS/Comp [0 to 9999999 / 0 / 1] 8 715 These SPs count the number of pages sent by each compression mode.
  • Page 769 GW SP Mode Tables allows the user to check the toner supply at any time. This precise method of measuring remaining toner supply (1% steps) is better than other machines on the market that can only measure in increments of 10 (10% steps). 8 801 1 Cvr Cnt:0-10% *BCU...
  • Page 770 GW SP Mode Tables each color is 31% or higher. 8 881 1 Page/Toner Bottle *BCU [0 to 9999999 / 0 / 1] 8 891 This SP displays the number of sheets output by the scan application. 8 891 1 Page/Toner Prev1 *BCU [0 to 9999999/ 0 / 1]...
  • Page 771 GW SP Mode Tables investigate machine operation for improvement of their compliance with ISO Standards. Engine operation time. Does not include time while 8 941 1 Operation Time controller is saving data to HDD (while engine is not operating). Engine not operating. Includes time while controller 8 941 2 Standby Time saves data to HDD.
  • Page 772 GW SP Mode Tables 8 999 10 FaxP: BW 8 999 12 A3/DLT 8 999 13 Duplex 8 999 15 Cvr: BW % 8 999 17 Cvr: BW Pages 8 999 102 SendTtl: BW 8 999 103 FaxSend 8 999 105 FaxSend: BW D359...

  • Page 773: Printer Service Mode

    Printer Service Mode 4.3 PRINTER SERVICE MODE 4.3.1 SERVICE MODE TABLE SP No. Description Function and Setting Adjusts bit switch settings. 1001 BitSw#1 Set Note: Currently the bit switches are not being used. 1003 Clear Setting Not used Prints the service summary sheet 1004 Print Summary (An error log is printed in addition to the configuration...
  • Page 774 Printer Service Mode NVRAM. Detailed Display of 7832 Displays the controller self-diagnostic result. Self-Diagnostics D359...

  • Page 775: Scanner Service Mode

    Scanner Service Mode 4.4 SCANNER SERVICE MODE 4.4.1 SCANNER PROGRAM MODE TABLE Service Table Key Notation What it means Example: [-9 to +9 / +3.0 / 0.1 mm step]. The setting can be adjusted [range / default / in the range ±9, value reset to +3.0 after an NVRAM reset, and the step] value can be changed in 0.1 mm steps with each key press.

  • Page 776: Using Sp Mode

    Using SP Mode 4.5 USING SP MODE 4.5.1 MEMORY CLEAR GW Machine The GW machine (the machine with the optional controller box) stores the engine data in the NVRAM on the BICU, and stores the other data in the NVRAM on the optional controller. To distinguish between the engine data and the other data, see SP5-801-003 through 019.

  • Page 777: Serial Number Input (Sp5-811)

    Using SP Mode Use SP5-998-001 after you have replaced the BICU NVRAM or when the BICU NVRAM data is corrupted. When the program ends normally, the message "Completed" is displayed. When you have replaced the controller NVRAM or when the controller NVRAM data is corrupted, use SP5-801-001.

  • Page 778: Smc Print (Sp5-990)

    Using SP Mode 4.5.3 SMC PRINT (SP5-990) SP5-990 outputs machine status lists. Select SP5-990. Select a menu: GW machine: 001 All (Data List), 002 SP (Mode Data List), 003 User Program, 004 Logging Data, 005 Diagnostic Report, 006 Non-Default, 007 NIB Summary, 008 Net File Log, 021 Copier User Program, 022 Scanner SP, 023 Scanner User Program, 040 Parts Alarm Counter Print, 064 Normal Count Print, 065 User Code Counter, 066 Key Operator Counter, 067 Contact List Print, 069 Heading1 print, 071...

  • Page 779: Original Jam History Display (Sp7-508)

    Using SP Mode unit. Paper does not reach the registration sensor (from the by-pass tray). Paper does not reach the registration sensor during reverse-side printing (for duplex printing). Paper is caught at the registration sensor. Paper is caught at the exit sensor (previous page). Paper does not reach the exit sensor.

  • Page 780: Firmware Update Procedure

    Using SP Mode To view more information, select "Detail." Jam History Code Code Meaning Original does not reach the registration sensor. Original caught at the registration sensor. Original does not reach the original exit sensor. Original caught at the original exit sensor. Original does not reach the original reverse sensor.
  • Page 781 B6585903B, and B6585905B should be stored in the “B658” folder. Firmware Update It is strongly recommended to store only D010/D043 files on SD cards used for downloading to D010/D043. With the controller used on this model, a firmware update may sometimes be interrupted if there is software for multiple models stored on the same SD card.
  • Page 782 Using SP Mode Turn off the main power switch. If the machine is connected to a network, disconnect the network cable from the copier. Remove the slot cover [A] ( x 1) With the label on the SD card facing the rear side of the machine, insert the SD card into the upper slot [B] on the controller box.
  • Page 783 Using SP Mode To view the firmware version, press the right key. "ROM" is the information on the current firmware. "NEW" is the information on the firmware in the SD card. To return to the menu, press the key. To select the module, press the OK key. To scroll through the module name, the serial number, and the version, press the key or key.
  • Page 784 Using SP Mode initially display, “Updating… ***---------“. When the update is completed, the LCD display will change to “Update done” or “Updated / Power Off On”. Check that the message "Update Done" is displayed. Confirmation Turn the main power switch off and on. The LCD will display “Please wait…”...
  • Page 785 Using SP Mode Code Cause Necessary Action Replace the controller. Insert the SD card correctly. SD card access error Use another SD card. Download data Insert the SD card that was used when the inconsistency* previous update procedure is interrupted. Download data Insert the SD card that stores the correct data.

  • Page 786: Nvram Data Upload/Download

    Using SP Mode 4.5.7 NVRAM DATA UPLOAD/DOWNLOAD Uploading Content of NVRAM to an SD card Follow this procedure to upload SP code settings from NVRAM to an SD card. This data should always be uploaded to an SD card before the NVRAM is replaced. Before switching the machine off, execute SP 5990-1 (SMC Print).

  • Page 787: Power-On Self Test

    Using SP Mode Remove the slot cover 3 (the uppermost one) ( x 1). Insert the SD card with the NVRAM data into the service slot 3 (the uppermost one). Turn on the main power of the copier. Execute SP 5825-1 (NVRAM Data Download) and press the “Execute” key. Turn off the main power of the copier, and then remove the SD card from the slot 3 (the uppermost one).

  • Page 788: Detailed Section Descriptions

    Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW Option IEEE 1284 For Field Blue tooth Option Engineers Printer Wireless Ver Up Scanner SD Card (FAX Unit) SD Card PCI I/F PCI I/F PCI I/F SD Card I/F Slot1 Slot2 Slot3 Resident System NVRAM x 2 SDRAM...
  • Page 789 Overview Bluetooth interface Wireless LAN interface IEEE1284 interface D359...

  • Page 790: Controller Functions

    Controller Functions 5.2 CONTROLLER FUNCTIONS 5.2.1 PAPER SOURCE SELECTION Tray Priority (Auto Tray Select) The Tray Priority setting determines the start of the tray search when the user selects “Auto Tray Select” with the driver. The machine searches for a paper tray with the specified paper size and type. When no tray contains paper that matches the paper size and type specified by the driver, the controller stops printing until the user loads the correct paper.

  • Page 791: Auto Continue

    Controller Functions Manual Tray Select If the selected tray does not have the paper size and type specified by the driver, the controller stops printing until the user loads the correct paper. 5.2.2 AUTO CONTINUE When this function is enabled, the machine stops printing and cancels the print job if there is no paper tray which matches the paper size and paper type specified by the driver.

  • Page 792: Duplex Printing

    Controller Functions Output Tray Selected If an output tray is specified by the driver, it overrides the default tray setting in User Tools. If the machine cannot print to the selected output tray, it prints to the default paper output tray. If the mailbox unit is installed, paper larger than B4 cannot be output to the standard (internal) tray.

  • Page 793: Scanner Functions

    Scanner Functions 5.3 SCANNER FUNCTIONS 5.3.1 IMAGE PROCESSING FOR SCANNER MODE The image processing for scanner mode is done in the IPU chip on the BICU board. The IPU chip chooses the most suitable image processing methods (gamma tables, dither patterns, etc) depending on the settings made in the driver.

  • Page 794: Network Interface

    Network Interface 5.4 NETWORK INTERFACE 5.4.1 LED INDICATORS The LEDs are on the optional controller box. Description LED1 (Green): Link status Link success Link failure LED2 (Yellow): Data rate 100 Mbps 10 Mbps D359...

  • Page 795: Ieee 802.11B (Wireless Lan)

    IEEE 802.11b (Wireless LAN) 5.5 IEEE 802.11B (WIRELESS LAN) 5.5.1 SPECIFICATIONS The IEEE 802.11b wireless LAN interface card is available as an option for this machine. A wireless LAN is a flexible data communication system used to extend or replace a wired LAN.

  • Page 796: Transmission Modes

    IEEE 802.11b (Wireless LAN) LED Indicators Description LED 1 (Green) Link Status Linked No Link LED 2 (Orange) Power Distribution Power On Power Off 5.5.2 TRANSMISSION MODES Wireless communication has two modes: 1) ad hoc mode, and 2) infrastructure mode. Ad Hoc Mode The ad hoc mode allows communication between each device (station) in a simple peer-to-peer network.

  • Page 797: Security Features

    IEEE 802.11b (Wireless LAN) 5.5.3 SECURITY FEATURES SSID (Service Set ID) The SSID is used by the access point to recognize the client and allow access to the network. Only clients that share the same SSID with the access point can access the network.

  • Page 798: Channel Settings

    IEEE 802.11b (Wireless LAN) Status Display Communication Status Good 76 ~ 100 Fair 41 ~ 75 Poor 21 ~ 40 Unavailable 0 ~ 20 Communication status can be measured only when the infrastructure mode is being used. Channel Settings If a communication error occurs because of electrical noise, interference with other electrical devices, etc., you may have to change the channel settings.
  • Page 799 IEEE 802.11b (Wireless LAN) Check if the SSID and WEP are correctly set. If infrastructure mode is being used, Check if the MAC address is properly set. Check the communication status. If the communication status is poor, bring the machine closer to the access point, or check for any obstructions between the machine and the access point.

  • Page 800: Bluetooth

    Bluetooth 5.6 BLUETOOTH 5.6.1 SPECIFICATIONS Bluetooth wireless provides radio links between mobile computers, mobile phones and other portable handheld devices. Bluetooth contains the following features. Cheaper compared to the IEEE802.11b wireless LAN. Many protocols for infrared transmission (IrDA) can be used with Bluetooth. A Bluetooth device can connect to other Bluetooth devices without any settings.

  • Page 801: Bluetooth Security Features

    Bluetooth Service Discovery Profile Cordless Telephony Profile Intercom Profile Serial Port Profile Headset Profile Dial-up Networking Profile Fax Profile LAN Access Profile Generic Object Exchange Profile Object Push Profile File Transfer Profile Synchronization Profile Hardcopy Cable Replacement Profile Serial Port Profile (SPP) and Hardcopy Cable Replacement Profile (HCRP) are used for the printer products.

  • Page 802: Usb Connectors

    USB Connectors 5.7 USB CONNECTORS USB is a serial protocol and a physical link, which transmits all data on a single pair of wires. Another pair provides power to downstream peripherals. The USB standard specifies two types of connectors, type “A” connectors for upstream connection to the host system, and type “B”...

  • Page 803: Related Sp Mode

    USB Connectors completed. When a user cancels a print job, if data transmitted to the printer has not been printed at the time of cancellation, the job will continue to print up to the page where the print job was cancelled. When the controller board is replaced, the host computer will recognize the machine as a different device.

  • Page 804: Specifications

    6.1 GENERAL SPECIFICATIONS 6.1.1 PRINTER Printing Speed: Maximum 25 ppm (A4/LT LEF) PCL6/PCL5e PostScript 3 (option) Printer Languages: RPCS (Refined Printing Command Stream) - an original Ricoh PDL) 600 dpi (PCL 6/PCL5e/PS3/RPCS) Resolution: 300 dpi (PCL6 PCL5e/PS3) 200 dpi (RPCS) PCL:...

  • Page 805: Scanner

    General Specifications 6.1.2 SCANNER Standard Scanner Main scan/Sub scan Resolution: 600 dpi Twain Mode: Available scanning 100 to 600 dpi Resolution Range: E-mail/Network Delivery Scanner: 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Scanning 40 spm for Delivery mode Throughput: (A4L, ADF mode) Ethernet (100 Base-TX/10 Base-T for TCP/IP),...

  • Page 806: Software Accessories

    Software Accessories 6.2 SOFTWARE ACCESSORIES 6.2.1 PRINTER The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers Macintosh Windows Windows Windows Printer Language OS8.6 to 95/98/ME NT4.0 2000/XP/2003 9.x/10.1 or later...

  • Page 807: Scanner

    Software Accessories Software Description SmartNetMonitor for Client A printer management utility for client users. Peer-to-peer (Win 95/98/ME, NT4, 2000, printing utility and parallel/recovery printing functions are included. LAN-Fax (Win 95/98/ME, NT4, 2000, PC LAN FAX driver Bitmap Installer (Win 95/98/ME, NT4, 2000, Install Manager (Win 95/98/ME, NT4, 2000, Install Manager...

  • Page 808: Machine Configuration

    Machine Configuration 6.3 MACHINE CONFIGURATION 6.3.1 SYSTEM COMPONENTS Item Machine Code Remarks Required to install the printer/scanner GW Board D327 unit Printer/Scanner unit D359-17 RAM DIMM — Distributed with the GW controller PostScript 3 D359-00 VM Card G874 IEEE 1284 B679 Wireless LAN G813...

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