Ricoh MLP150DN Operaing Instructions

Ricoh MLP150DN Operaing Instructions

Hardware guide
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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
before using the machine.
1
Guide to the Printer
2
Installing Options
3
Connecting the Printer Cables
4
Configuration
5
Paper and Other Media
6
Replacing Consumables
7
Cleaning the Printer
8
Adjusting the Printer
9
Troubleshooting
10
Removing Misfed Paper
11
Appendix

Operating Instructions

Hardware Guide

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Summary of Contents for Ricoh MLP150DN

  • Page 1: Operating Instructions

    Operating Instructions Hardware Guide Guide to the Printer Installing Options Connecting the Printer Cables Configuration Paper and Other Media Replacing Consumables Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this printer. For your safety and benefit, read this manual carefully before using the printer. Keep this manual in a handy place for quick reference.For safe and correct use, be sure to read the "Safety Information" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Positions of WARNING and CAUTION Labels....................5 Manuals for This Printer............................7 How to Read This Manual..........................8 Symbols................................8 Model-Specific Information..........................9 List of Options..............................10 Installing the Operating Instructions.......................11 1. Guide to the Printer Exterior: Front View............................13 Exterior: Rear View............................15 Interior................................16 Control Panel..............................17 Display Panel..............................19 Reading the Display and Using Keys......................19...
  • Page 4 4. Configuration Ethernet Configuration.............................55 Specifying an IP Address (No DHCP)......................56 Receiving an IP Address Automatically (DHCP)..................58 Configuring Network Settings When Using NetWare................60 Setting the Ethernet Speed..........................61 Wireless LAN Configuration...........................64 Setting the SSID............................66 Setting Security Method of Wireless LAN......................68 Setting a WEP Key............................68 Setting WPA..............................69 Configuring WPA/WPA2..........................73 Installing a Site Certificate...........................73...
  • Page 5 Adding Toner..............................109 Replacing Maintenance Kit A........................114 Replacing the Development Unit......................114 Replacing Maintenance Kit B........................121 Replacing the Transfer Unit........................122 Replacing the Fusing Unit.........................125 Adding Staples...............................129 When the 1000-sheet Finisher is Installed....................129 When the 2 Tray Finisher is Installed.......................133 7. Cleaning the Printer Cautions When Cleaning..........................137 Cleaning the Friction Pads..........................138 500-sheet Paper Trays..........................138...
  • Page 6 Paper Misfeed Message (A).........................176 Paper Misfeed Message (B).........................178 Paper Misfeed Message (C).........................180 Paper Misfeed Message (D).........................182 Paper Misfeed Message (R).........................184 When the 1000-sheet Finisher is Installed....................184 When the 2 Tray Finisher is Installed.......................186 Paper Misfeed Message (Y).........................191 Paper Misfeed Message (Z).........................192 Paper Misfeed Message (U).........................194 Duplex Print Always Misfeeds........................198 11.
  • Page 7: Positions Of Warning And Caution Labels

    Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. BEK205S BEK206S High temperature. Be careful of hot parts when clearing paper jams. The inside of this printer could be very hot.
  • Page 8 High temperature. Be careful of hot parts when clearing paper jams.
  • Page 9: Manuals For This Printer

    Manuals for This Printer Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. • Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. •...
  • Page 10: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of this manual. Indicates important safety notes.
  • Page 11: Model-Specific Information

    Model-Specific Information In this manual, the following symbols indicate information that relates to a specific printer model. This indicates information about the 220 to 240 V model printer. Read if you have purchased this model. This indicates information about the 120 V model printer. Read if you have purchased this model.
  • Page 12: List Of Options

    List of Options This section provides a list of options for this printer, and how they are referred to as in this manual. Option name Referred to as HDD ENCRYPTION UNIT Type B HDD encryption unit VM Card Type G VM card Data Overwrite Security Unit Type J Data overwrite security unit...
  • Page 13: Installing The Operating Instructions

    Installing the Operating Instructions The CD-ROM "Manuals" provided with this printer contains HTML version Operating Instructions. Follow the instructions below to install it. • System Requirements: • Windows 95/98/Me, Windows 2000/XP/Vista, Windows Server 2003/2003 R2, or Windows NT 4.0 • 800 × 600 or higher monitor resolution •...
  • Page 15: Guide To The Printer

    1. Guide to the Printer Exterior: Front View This section explains names and functions of the parts on the front and right side of the printer. BEK193S 1. Standard Output Tray Printed pages are output here. 2. Upper Right Cover Open this cover to remove jammed paper.
  • Page 16 1. Guide to the Printer 10. Control Panel Contains keys for printer control and a display that shows the printer's status. 11. Paper Support Extend the paper support when printing to paper larger than A3 .
  • Page 17: Exterior: Rear View

    Exterior: Rear View Exterior: Rear View This section explains names and functions of the parts on the rear side of the printer. BEK133S 1. Optional Interface Board Slot Install an optional interface board. The Gigabit Ethernet board, Wireless LAN board, or IEEE1284 interface board can be installed.
  • Page 18: Interior

    1. Guide to the Printer Interior This section explains names and functions of the parts inside of the printer. BEK002S 1. Fusing Unit Replace the fusing unit when the following messages appear: • "Replace Maint. Kit B soon."/ "A new kit is required."/ "Contact your local vendor." •...
  • Page 19: Control Panel

    Control Panel Control Panel This section explains names and usage of the parts of the control panel. BEK202S 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2.
  • Page 20 1. Guide to the Printer 9. [Suspend/Resume] Key Press this key to suspend a print job. The key lights up while the job is suspended. To resume the job, press this key again. 10. [Job Reset] Key Press this key to cancel an ongoing print job. 11.
  • Page 21: Display Panel

    Display Panel Display Panel The display panel shows machine status, error messages, and function menus. The items are highlighted when selected. BEK302S 1. Operational Status or Messages Displays the current printer status or messages. 2. [Option] Press to display the status of options installed in the printer. 3.
  • Page 22 1. Guide to the Printer 1. [Escape] key Cancels an operation or returns to the previous display. 2. Scroll keys Move the cursor in each direction. When the [ ] [ ] [ ] [ ] keys appear in this manual, press the scroll key of the same direction. 3.
  • Page 23: Installing Options

    2. Installing Options Available Options By installing options, you can improve printer performance and expand the available features. • Before installing options, the machine should be turned off and unplugged for at least an hour. Components inside the machine become very hot, and can cause a burn if touched. Order of Option Installation When installing multiple options, the following order is recommended: Attach the 1000-sheet paper feed unit or 2000-sheet paper feed unit...
  • Page 24: Where To Install Options

    2. Installing Options The bridge unit and the 1000-sheet paper feed unit or 2000-sheet paper feed unit must have been attached. To attach this option, contact your sales or service representative. Install the punch unit in the 2 tray finisher To attach this option, contact your sales or service representative.
  • Page 25 Available Options To attach this option, contact your sales or service representative. 5. 1000-sheet finisher Attach to the left side of the printer. • *1: Finisher upper tray • *2: Finisher shift tray To attach this option, contact your sales or service representative. 6.
  • Page 26: Cautions When Re-Installing The Controller Board

    2. Installing Options • Lower slot: HDD encryption unit or VM card See “Installing SD Card Options”. 2. Optional interface board Only one interface board can be installed. • Gigabit Ethernet board • IEEE 1284 interface board • IEEE 802.11 g interface board •...
  • Page 27 Available Options BEK156S...
  • Page 28: Attaching The Paper Feed Unit

    2. Installing Options Attaching the Paper Feed Unit This section describes how to attach the 1000-sheet paper feed unit or 2000-sheet paper feed unit to the printer. The procedure is the same for both units. The 1000-sheet paper feed unit is used as an example. •...
  • Page 29 Attaching the Paper Feed Unit BEK241S 1. 2000-sheet paper feed unit 2. Two Brackets 3. Three Screws Turn the printer off and unplug the power cord. Remove the packaging from the paper feed unit. Pull out the handle from the right side of the printer. BEK011S Lift the printer using the handles on both sides.
  • Page 30 2. Installing Options Align the front of the printer with the front of the paper feed unit, and slowly lower it. Place it so that it is held firmly in place by the vertical pins. BEK102S Return the handle you pulled out from the printer to its original position. Pull out tray 2 of the printer slowly until it stops, lift the front of the tray slightly, and then pull out the tray completely.
  • Page 31 Attaching the Paper Feed Unit Lift the front of the tray, and slide it carefully into the printer until it stops. BEK105S On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. BEK106S Plug in the power cord, and then turn on the printer.
  • Page 32: Installing The Memory Expansion Units

    2. Installing Options Installing the Memory Expansion Units This section describes how to install the memory expansion units. Installing the SDRAM Module • Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn.
  • Page 33 Installing the Memory Expansion Units BEK135S Align the notch on the SDRAM module with the slot, and then carefully push in the SDRAM module at an angle. BEK138S Holding the SDRAM module at an angle, press it down until it clicks into place. BEK139S When also installing the hard disk, install it before returning the controller board to the printer.
  • Page 34 2. Installing Options Fit the controller board into the printer, and push it carefully in until it stops. BEK140S Push it firmly into the printer using the handle. The printer may malfunction if the controller board is not properly installed. Fasten the controller board to the printer using the two screws.
  • Page 35: Installing The Hard Disk

    Installing the Memory Expansion Units • Install the controller board carefully. For details, see "Cautions When Re-installing the Controller Board". • p.24 "Cautions When Re-installing the Controller Board" Installing the Hard Disk • Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn.
  • Page 36 2. Installing Options Remove the two screws securing the controller board. BEK134S The removed screws will be used to secure the controller board again later. Holding the handle, carefully pull out the controller board. Slide the controller board completely out and place it on a flat surface such as a table. BEK135S Install the hard disk in the indicated position.
  • Page 37 Installing the Memory Expansion Units Fit the hard disk on the connector of the controller board carefully until it stops. BEK023S Fasten the two screws clockwise as shown by using a coin, to secure the hard disk. BEK024S Fasten the screw clockwise as shown by using a coin, to secure the hard disk. BEK025S...
  • Page 38 2. Installing Options Fit the controller board into the printer, and push it carefully in until it stops. BEK310S Push it firmly into the printer using the handle. The printer may malfunction if the controller board is not properly installed. Fasten the controller board to the printer using the two screws.
  • Page 39: Installing The Interface Units

    Installing the Interface Units Installing the Interface Units Installing the Gigabit Ethernet Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the board. • Do not subject the board to physical shocks. •...
  • Page 40 2. Installing Options Unplug cables from the USB and Ethernet ports, and then cover them with the protective caps. BEK142S Loosen the two screws and remove the slot cover. BEK165S The removed cover will not be reused. Fully insert the Gigabit Ethernet board. BEK143S Confirm that the Gigabit Ethernet board is firmly connected to the controller board.
  • Page 41: Installing The Wireless Lan Interface Board

    Installing the Interface Units Tighten the two screws to secure the board. BEK249S Plug in the power cord, and then turn on the printer. Print the configuration page to confirm that the board was attached correctly. • Confirm that the board was correctly installed by printing the configuration page. If it is correctly installed, "Gigabit Ethernet Board"...
  • Page 42 2. Installing Options Check the contents of the package. BEK175S 1. Wireless LAN Interface Board 2. Two Hook-and-loop Fasteners 3. Eight Hooks Turn the printer off and unplug the power cord. Loosen the two screws and remove the slot cover. BEK145S The removed cover will not be reused.
  • Page 43 Installing the Interface Units Confirm that the interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. BEK168S Remove protective paper from the hook-and-loop fasteners, and then place them as far away from each other as possible on the upper side of the printer rear. BEK169S Make sure that the hook-and-loop fasteners are not placed over any screw holes or seams on the printer body.
  • Page 44 2. Installing Options Remove protective paper from four hooks, and then attach the hooks evenly above the concave area on the printer rear. BEK171S Extra hooks are spare accessories. Secure the cables using the four hooks. Loop the cable for the antenna on the right as shown. BEK172S : The loop must have a diameter of at least 1 cm (0.4inches).
  • Page 45: Installing The Ieee 1284 Interface Board

    Installing the Interface Units BEK173S • Before using the board, you must configure settings from the printer control panel. For details, see "Wireless LAN Configuration". • p.64 "Wireless LAN Configuration" Installing the IEEE 1284 Interface Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity.
  • Page 46 2. Installing Options Loosen the two screws and remove the slot cover. BEK145S The removed cover will not be reused. Fully insert the IEEE 1284 interface board. BEK146S Confirm that the IEEE 1284 interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board.
  • Page 47 Installing the Interface Units • Confirm that the board was correctly installed by printing the configuration page. If it is correctly installed, "Parallel Interface" will appear for "Device Connection" on the configuration page. • If the board was not installed properly, repeat the procedure from step 2. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
  • Page 48: Installing Sd Card Options

    2. Installing Options Installing SD Card Options This section provides the procedure for installing the following SD cards: a data overwrite security unit, data storage card, IPDS unit, HDD encryption unit, and VM card. • Keep SD cards out of reach of children. If a child swallows a SD card, consult a doctor immediately. •...
  • Page 49 Installing SD Card Options Insert the SD card into the slot until it clicks. BEK149S Insert the SD card in the appropriate slot as follows: • Upper slot: data overwrite security unit, data storage card, or IPDS unit • Lower slot: HDD encryption unit or VM card Hook the SD card slot cover onto the opening, attach it flat against the controller board, and then fasten it using the screw.
  • Page 50 2. Installing Options • For information on printing the configuration page, see "Test Printing", Quick Installation Guide.
  • Page 51: Connecting The Printer Cables

    3. Connecting the Printer Cables Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. If you are connecting the printer using the printer's standard Ethernet port, use a 10BASE-T or 100BASE- TX cable.
  • Page 52 3. Connecting the Printer Cables Connect the Ethernet cable to the Ethernet port that is located on the left side of the printer. BEK151S Connect the other end of the cable to the network, for example using a hub. Connecting to the Ethernet port of the Gigabit Ethernet board Attach the two ferrite cores to the Ethernet cable.
  • Page 53: Reading The Led Lamps

    Ethernet Cable Connection Connect the other end of the cable to a network hub, for example, to connect the printer to the network. • For details about configuring the network environment, see "Ethernet Configuration". • p.37 "Installing the Gigabit Ethernet Board" •...
  • Page 54: Usb Cable Connection

    3. Connecting the Printer Cables USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. •...
  • Page 55 USB Cable Connection Connecting to the USB port of the Gigabit Ethernet board Connect the square-shaped connector of the USB cable to the USB port of the Gigabit Ethernet board. BEK021S Connect the opposite end's flat connector to the desired device such as your computer's USB interface, or a USB hub.
  • Page 56: Parallel Cable Connection

    3. Connecting the Printer Cables Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.
  • Page 57: Configuration

    4. Configuration Ethernet Configuration Configure the following network settings according to the network environment using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Host Interface] menu. Setting Name Default •...
  • Page 58: Specifying An Ip Address (No Dhcp)

    4. Configuration Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer. This is only necessary when you will use the printer on a network without DHCP, or want to prevent the printer's IP address from changing. Before beginning, make sure that you know the IP address, subnet mask and gateway address that the printer will use.
  • Page 59 Ethernet Configuration Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.
  • Page 60: Receiving An Ip Address Automatically (Dhcp)

    4. Configuration • Change the IP address from “11.22.33.44” to an IP address supported by your network. Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. If you do not select [Specify] in this step, the address you set will not be saved. Press the [Menu] key to return to the initial screen.
  • Page 61 Ethernet Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. Press the [ ] or [ ] key to select [Auto-Obtain (DHCP)], and then press the [OK] key.
  • Page 62: Configuring Network Settings When Using Netware

    4. Configuration Configuring Network Settings When Using NetWare If you use NetWare, select the appropriate NetWare frame type. Select one of the items below as necessary. • Auto Select • Ethernet II • Ethernet 802.2 • Ethernet 802.3 • Ethernet SNAP •...
  • Page 63: Setting The Ethernet Speed

    Ethernet Configuration Press the [ ] or [ ] key to select [NW Frame Type], and then press the [OK] key. Press the [ ] or [ ] key to select the frame type to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
  • Page 64 4. Configuration Printer Router/HUB [10Mbps Half [10Mbps Full [100Mbps [100Mbps Full [Auto Select] Half D.] auto- negotiation (auto selection) • Connection cannot be established if the selected Ethernet speed does not match your network's transmission speed. • The auto-negotiation mechanism allows two interfaces to automatically determine an optimum Ethernet speed as soon as they are connected.
  • Page 65 Ethernet Configuration Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key. Press the [ ] or [ ] key to select the Ethernet speed, and then press the [OK] key. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.
  • Page 66: Wireless Lan Configuration

    4. Configuration Wireless LAN Configuration Configure the following wireless LAN settings according to the network environment using the control panel. • Ethernet and Wireless LAN cannot be used at the same time. • To use wireless LAN, set as follows using the control panel: press the [Menu] key, select [Host Interface], [Network], [LAN Type], and then select [Wireless LAN].
  • Page 67 Wireless LAN Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key. Press the [ ] or [ ] key to select the transmission mode of the wireless LAN, and then press the [OK] key.
  • Page 68: Setting The Ssid

    4. Configuration Press the [ ] or [ ] key to select the Ad-hoc channel, and then press the [OK] key. Press the [ ] or [ ] key to select the appropriate channel, and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Speed], and then press the [OK] key.
  • Page 69 Wireless LAN Configuration Press the [ ] or [ ] key to enter characters, and then press [Accept]. You can switch among upper/lower cases, numeric codes, and symbols by pressing [ABC/123]. The characters that can be used are ASCII 0 × 20-0 × 7e (32 bytes). Print a configuration page to confirm the settings.
  • Page 70: Setting Security Method Of Wireless Lan

    4. Configuration Setting Security Method of Wireless LAN Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use. In the [Wireless LAN] menu, press the [ ] or [ ] key to select [Security Method], and then press the [OK] key.
  • Page 71: Setting Wpa

    Setting Security Method of Wireless LAN • When using 64-bit WEP, up to 10 hexadecimal characters or five ASCll characters can be entered. When using 128-bit WEP, up to 26 hexadecimal characters or 13 ASCll characters can be used. • Up to 10 or 26 hexadecimal characters and 5 or 13 ASCll characters can be entered. •...
  • Page 72 4. Configuration Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Security Method], and then press the [OK] key. Press the [ ] or [ ] key to select [WPA], and then press [Details]. Press the [ ] or [ ] key to select [Encryption Method], and then press the [OK] key.
  • Page 73 Setting Security Method of Wireless LAN Wait for two seconds. The display returns to the [WPA] menu. Press the [ ] or [ ] key to select [Authentication Method], and then press the [OK] key. Press the [ ] or [ ] key to select authentication method, and then press the [OK] key. Authentication settings are as follows: •...
  • Page 74 4. Configuration Press the [ ] or [ ] key to enter the Pre-Shared Key, and then press the [OK] key. • When entering a character, pressing [OK] will mask it with an asterisk for security reasons. • Enter the Pre-Shared Key using between 8 and 63 ASCII characters. •...
  • Page 75: Configuring Wpa/Wpa2

    Configuring WPA/WPA2 Configuring WPA/WPA2 WPA/WPA2 uses an authentication server to provide greatly enhanced security compared to WPA-PSK/ WPA2-PSK WPA/WPA2 can be configured using Web Image Monitor's administrator mode. You can select four types of EAP authentication method: EAP-TLS, LEAP, EAPTTLS and PEAP. Note that each EAP authentication method has different configuration settings and authentication procedures.
  • Page 76: Installing Device Certificate

    4. Configuration Installing Device Certificate Depending on the settings of your choice, certain steps in the following procedure may not be required. Start your Web browser. Enter "http://(printer's address)/" in the address bar of a Web browser. Enter your user name and password, and then click [Login]. For details about the login user name and password, consult your administrator.
  • Page 77: Setting Items Of Wpa/Wpa2

    Configuring WPA/WPA2 • If you request two certificates simultaneously, the certificate authority might not display either certificate. Click [Cancel Request] to cancel the request. • Click [Cancel Request] to cancel the request for the server certificate. • If “Not found” appears after clicking [OK] in steps 8 and 16, wait one or two minutes, and then click [Refresh].
  • Page 78 4. Configuration • Click [Change] in “Phase 2 User Name”, and then enter the user name set in the RADIUS server. • Select [CHAP], [MSCHAP], [MSCHAPv2], [PAP], or [MD5] in “Phase 2 Method”. • Certain methods might not be available, depending on the RADIUS server you want to use. •...
  • Page 79: Paper And Other Media

    5. Paper and Other Media Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. • " " and " " indicate paper feeding directions: indicates short-edge feed direction, and indicates long-edge feed direction.
  • Page 80: 2000-Sheet Paper Feed Unit

    5. Paper and Other Media 2000-sheet Paper Feed Unit Metric version Imperial version " × 11" (Letter) • The paper tray guides are fixed. However, you can switch the setting between A4 and 8 " × 11" (Letter) . If you wish to use a paper size other than the default, contact your sales or service representative.
  • Page 81: Paper Weight And Capacity

    Supported Paper for Each Tray Metric version Imperial version " , C5 Env. , C6 Env. , DL Env Custom size: 3.55" to 12.00" in width, 5.83" to 23.62" in length Custom size: 90 to 305 mm in width, 148 to 600 mm in length •...
  • Page 82: Paper Recommendations

    5. Paper and Other Media Paper Recommendations This section describes loading and storing paper, details of each type of paper, and the printable area. Configure the settings depending on the type of paper you are using. • Print quality cannot always be guaranteed for all types of paper that are sold at stores. Storing Paper Take care when storing paper.
  • Page 83: Middle Thick

    Paper Recommendations Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray. When using the bypass tray, make sure paper is not stacked higher than the paper guides inside it. Duplex printing Supported Middle Thick Paper thickness 82 to 105g/m...
  • Page 84: Thin Paper

    5. Paper and Other Media Select [Paper Input] [Paper Type: (tray name)] [Thick Paper 1]. Printer setup Select [Paper Input] [Paper Type: Bypass Tray] [Thick Paper 2] to [Thick Paper 3] Select [Thick Paper 1] to [Thick Paper 3] in [Paper Printer driver setup Type].
  • Page 85: Ohp Transparencies

    Paper Recommendations bypass tray, make sure paper is not stacked higher than the paper guides inside it. Duplex printing Not supported OHP transparencies Select [Paper Input] [Paper Type: Bypass Tray] Printer setup [OHP transparencies]. Printer driver setup Select [OHP transparencies] in [Paper Type]. Supported paper feeding tray Bypass tray Make sure paper is not stacked higher than the...
  • Page 86: Label Paper

    5. Paper and Other Media Supported paper feeding tray Any input tray can be used. Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray. When using the Paper capacity bypass tray, make sure paper is not stacked higher than the paper guides inside it.
  • Page 87: Special Paper

    Paper Recommendations [Labels 1] to [Labels 3] to change the setting value to a different number depending on the paper thickness that you are using. High numbered settings allow thicker paper to be used, but are printed more slowly. • Print speed is slightly slower than when using plain paper.
  • Page 88 5. Paper and Other Media Duplex printing Not supported Default: [Envelope 1] If the print quality needs to be improved, select a paper type that is appropriate for the thickness of the envelope you are using. Select [Maintenance] Envelope setup [General Settings] [Envelope] [Envelope...
  • Page 89: Paper Not Supported By This Printer

    Paper Recommendations Paper Not Supported by This Printer • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper • Paper that is dry enough to emit static electricity •...
  • Page 90 5. Paper and Other Media Paper BEK207S • While printing may be possible on the entire page depending on the settings of the printer driver or print conditions, the quality cannot be guaranteed for the 5.2 mm (0.21 inches) margin of the upper side, the 4.2 mm (0.17 inches) margins of the right and left sides, and the 3.2 mm (0.13 inches) margin of the lower side.
  • Page 91: Loading Paper

    Loading Paper Loading Paper This section describes how to load paper into the paper tray or onto the bypass tray. Do not add paper to a tray before it runs out of paper. If you do so, multiple sheets of paper may be fed at one time, which results in a paper jam.
  • Page 92 5. Paper and Other Media Unlock the side guides. BEK097S Pinch the clip on the side guide ( ), and match the guides to the paper size ( ). BEK001S Align and load paper in the tray with the print side up. You can load up to 550 sheets in each tray.
  • Page 93 Loading Paper Pinch the clips on the end guide ( ), and match the guide to the paper size ( ). BEK191S Confirm that there are no gaps between the paper and paper guides. If there are gaps, adjust the guides.
  • Page 94 5. Paper and Other Media Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size:( tray name)], and then press the [OK] key. For example, [Paper Size: Tray 1] is selected for Tray 1 as shown.
  • Page 95 Loading Paper Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Tray 1], and then press the [OK] key. Select [Auto Detect] using the scroll keys, and then press the [OK] key.
  • Page 96 5. Paper and Other Media Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. For example, [Paper Size: Tray 1] is selected for Tray 1 as shown.
  • Page 97 Loading Paper Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm. The settings appear and about two seconds later, the display returns to the [Paper Input] screen. Press the [Menu] key.
  • Page 98 5. Paper and Other Media Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: (tray name)], and then press the [OK] key.
  • Page 99: 2000-Sheet Paper Feed Unit

    Loading Paper • The tray does not support envelopes and OHP transparencies. • Duplex printing is not supported for the following paper types: labels, thin paper, cardstock, thick paper ([Thick Paper 2], [Thick Paper 3]), the reverse side of thick paper ([Thick 2:Dup.Back], [Thick 3:Dup.Back]).
  • Page 100: Specifying A Paper Type

    5. Paper and Other Media BEK100S Push the paper tray carefully into the printer until it stops. • For details about types of paper supported by this printer, see p.77 "Supported Paper for Each Tray". Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray.
  • Page 101: 1200-Sheet Paper Feed Unit

    Loading Paper Press the [ ] or [ ] key to select [Paper Type: Tray 3], and then press the [OK] key. Press the [ ] or [ ] key to select the paper type that is loaded, and then press the [OK] key. About two seconds later, the display returns to the [Paper Input] screen.
  • Page 102 5. Paper and Other Media Open the top cover of the1200-sheet paper feed unit. BEK260S Align and load paper in the tray along the edge on the back with the print side down. You can load up to 1200 sheets in the tray. BEK187S Press the [Down] key to lower the paper stack down.
  • Page 103 Loading Paper Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: LCT], and then press the [OK] key.
  • Page 104: Bypass Tray

    5. Paper and Other Media • Duplex printing is not supported for the following paper types: labels, thin paper, cardstock, thick paper ([Thick Paper 2], [Thick Paper 3]), the reverse side of thick paper ([Thick 2:Dup.Back], [Thick 3:Dup.Back]). Bypass Tray This section explains how to load paper into the bypass tray and change paper size.
  • Page 105 Loading Paper If you load paper longer than A4 , pull out the bypass tray extension. BEK014S Slide the side guides outward ( ), and then load paper with the print side down ( ), flush against the printer. BEK015S Adjust the side guides to fit the paper width.
  • Page 106 5. Paper and Other Media Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
  • Page 107 Loading Paper Setting custom size paper • When printing on custom size paper, specify the paper size using the control panel or printer driver. • The custom size paper selected using the printer driver overrides that selected using the control panel. Do not configure settings using the control panel if you have already configured settings using the printer driver.
  • Page 108 5. Paper and Other Media Select [Custom Size] using the scroll keys, and then press the [OK] key. Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm. Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key.
  • Page 109 Loading Paper Press the [Menu] key. BEK204S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: Bypass Tray], and then press the [OK] key. Press the [ ] or [ ] key to select the paper type that is loaded, and then press the [OK] key.
  • Page 110 5. Paper and Other Media...
  • Page 111: Replacing Consumables

    6. Replacing Consumables Adding Toner • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. •...
  • Page 112 6. Replacing Consumables When the following message appears on the display, the toner should be replaced soon. Prepare a new toner. Holding the left and right side grips, carefully open the front cover. BEK003S Turn the green handle counterclockwise until it clicks into place. BEK004S...
  • Page 113 Adding Toner Pushing the green locking lever down, pull out the toner holder carefully by the handle until it stops. BEK005S Slide the toner slightly towards the printer, raise its top, and then take it out of the holder carefully. BEK006S Do not shake the removed toner.
  • Page 114 6. Replacing Consumables Even distribution of toner improves print quality. Remove the black cap of the new toner by turning it counterclockwise. BEK010S Do not shake or jar the toner after removing the black cap as toner can scatter easily. Put the toner onto the toner holder in angle ( ), place it flat on the toner holder, and then slide it towards you to secure it in place ( ).
  • Page 115 Adding Toner BEK266S Carefully close the front cover. Wait until "Please wait." disappears from the display.
  • Page 116: Replacing Maintenance Kit A

    6. Replacing Consumables Replacing Maintenance Kit A Replacing the Development Unit • Do not incinerate the development unit. Toner dust might ignite when exposed to an open flame. Dispose of the used development unit in accordance with local regulations. • Wait at least one hour after power off before replacing parts. Not allowing the printer to cool may result in burns.
  • Page 117 Replacing Maintenance Kit A When the following message appears on the display, the Maintenance Kit A should be replaced soon. Prepare a new Maintenance Kit A. The box contains the following parts. Confirm that the contents of the box match the following lists. Check the contents of the box before replacing Maintenance Kit A.
  • Page 118 6. Replacing Consumables Holding the left and right side grips, carefully open the front cover. BEK248S Unlock the right green lever. BEK121S Slide the used development unit out slowly until it stops. BEK122S Holding the green handle, push the lock down, and then remove the development unit completely.
  • Page 119 Replacing Maintenance Kit A BEK123S Be careful not to tilt or shake the unit. Otherwise, toner might scatter. Open the box of the new development unit, and then open the plastic bag from the center. BEK035S Holding the green handle, lift the development unit out of the box, without removing its protective materials.
  • Page 120 6. Replacing Consumables Holding the green handle, remove the protective materials from both ends, and then take the development unit out of the plastic bag. BEK037S After taking the new development unit from the box, do not to shake or jar the unit. Remove the desiccant from the development unit.
  • Page 121 Replacing Maintenance Kit A Do not remove the black sheet until you finish installing the unit. The black sheet is used to protect the photo conductor area of the development unit. Slide the development unit into the printer completely. BEK184S Lock the right green lever back in place.
  • Page 122 6. Replacing Consumables Turn on the printer. "Please wait." appears on the display, and the printer starts calibration. Wait until it stops. Calibration takes four to five minutes. Do not turn off the power during calibration. Doing so results in a malfunction. •...
  • Page 123: Replacing Maintenance Kit B

    Replacing Maintenance Kit B Replacing Maintenance Kit B • Wait at least one hour after power off before replacing parts. Not allowing the printer to cool may result in burns. • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts will result in burns.
  • Page 124: Replacing The Transfer Unit

    6. Replacing Consumables BEK162S Replacing the Transfer Unit • Do not incinerate the transfer unit. Toner dust might ignite when exposed to an open flame. Dispose of the used transfer unit in accordance with local regulations. • If you attempt to start printing when the transfer unit is not installed correctly, the message "SC440" may appear on the display.
  • Page 125 Replacing Maintenance Kit B Raise the purple lever inside the right cover. BEK160S Holding both sides of the unit, lift the unit slightly and bring it towards the printer to unhook it from the right cover ( ), and then take it out completely ( ). Put the used transfer unit on paper or similar material to avoid dirtying your workspace.
  • Page 126 6. Replacing Consumables Align the new transfer unit with the shaft. BEK163S Return the purple lever back in place ( ), and then lock the transfer unit ( ). BEK164S Put the old transfer unit into the bag that the new transfer unit was in. This completes transfer unit replacement.
  • Page 127: Replacing The Fusing Unit

    Replacing Maintenance Kit B Replacing the Fusing Unit Raise the brown levers on both sides. BEK181S Holding the fusing unit by the handles, slowly pull out the fusing unit until it stops. BEK065S Raise the brown levers on both sides again. BEK075S...
  • Page 128 6. Replacing Consumables Holding the fusing unit firmly by the handles, pull out the fusing unit completely. BEK180S Take the new fusing unit out of the bag. BEK182S Pull down the levers on both sides of the unit ( ), turn the pins with a red tag toward you, and then pull them out ( ).
  • Page 129 Replacing Maintenance Kit B Remove the tapes from both sides and take out the protective material. BEK064S Holding the fusing unit by the handles, carefully push the fusing unit into the printer completely. BEK185S Lower the brown levers back in place. BEK183S Carefully close the right cover.
  • Page 130 6. Replacing Consumables • Confirm that the "Replace Maintenance Kit B." message on the display has cleared. Replacing the Maintenance Kit B is finished.
  • Page 131: Adding Staples

    Adding Staples Adding Staples • Be sure to use the approved staple cartridges. Stapling failures or jams may occur if you use a staple cartridge other than that recommended. • After the cartridge is replaced, the next five to seven sheets will not be stapled until the finisher has adjusted the position of the staple sheet.
  • Page 132 6. Replacing Consumables Lift the staple unit. BEK050S Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK051S Pushing both sides of the cartridge, pull out the upper unit. BEK089S...
  • Page 133 Adding Staples Take out the empty staple case. BEK090S Push the new case into the cartridge until it clicks. BEK091S Lower the upper unit carefully. BEK092S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely.
  • Page 134 6. Replacing Consumables BEK093S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. BEK082S Return the staple unit to its original position. Close the front cover of the finisher. • If you cannot pull out the upper unit there are staples remaining inside the cartridge. Use all the staples before replacing the cartridge.
  • Page 135: When The 2 Tray Finisher Is Installed

    Adding Staples When the 2 Tray Finisher is Installed Open the front cover of the finisher. BEK110S Holding the lever, pull out the staple unit. BEK084S Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK085S...
  • Page 136 6. Replacing Consumables Pushing both sides of the cartridge, pull out the upper unit. BEK089S Take out the empty staple case. BEK090S Push the new case into the cartridge until it clicks. BEK091S...
  • Page 137 Adding Staples Lower the upper unit carefully. BEK092S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely. BEK093S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks.
  • Page 138 6. Replacing Consumables...
  • Page 139: Cleaning The Printer

    7. Cleaning the Printer Cautions When Cleaning • To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
  • Page 140: Cleaning The Friction Pads

    7. Cleaning the Printer Cleaning the Friction Pads If the friction pad is dirty, multi-feeds or misfeeds might occur. In this case, clean the pad as shown below. • Do not use chemical cleaner or organic solvent such as thinner or benzine. •...
  • Page 141: 2000-Sheet Paper Feed Unit

    Cleaning the Friction Pads Reload the paper into the paper tray and push it gently into the printer until it stops. BEK341S Do not slide the paper tray in with force. If you do, the paper guides might move. 2000-sheet Paper Feed Unit Carefully pull out the paper tray until it stops.
  • Page 142: 1200-Sheet Paper Feed Unit

    7. Cleaning the Printer Wipe the friction pad with a soft damp cloth. BEK117S Reload the paper into the paper tray and push it gently into the printer until it stops. BEK118S 1200-sheet Paper Feed Unit Carefully open the top cover of the 1200-sheet paper feed unit. BEK260S...
  • Page 143 Cleaning the Friction Pads Press the [Down] key. BEK261S The bottom plate is moving down. Remove the loaded paper. Wipe the friction pad with a soft damp cloth. BEK127S Reload the paper into the 1200-sheet paper feed unit and close the top cover of the 1200- sheet paper feed unit.
  • Page 144: Cleaning The Registration Roller

    7. Cleaning the Printer Cleaning the Registration Roller If types of paper other than the standard types are used, specks of paper may stick around the registration roller, causing problems. Clean the registration roller if white dots appear on prints. •...
  • Page 145 Cleaning the Registration Roller Clean the registration roller by applying a soft damp cloth while turning it. BEK039S Close the right cover. Plug in the power cord and turn on the printer.
  • Page 146 7. Cleaning the Printer...
  • Page 147: Adjusting The Printer

    8. Adjusting the Printer Adjusting Image Density This section describes how to adjust image density. After moving the printer, printing on thick paper, or printing repeatedly for some time, image degradation may occur. By performing automatic image adjustment, you can restore optimum print quality. Press the [Menu] key.
  • Page 148 8. Adjusting the Printer Press the [ ] or [ ] key to select the image density, and then press [OK]. Enter the value between -3 and 3. About two seconds later, the display returns to the [Quality Maintenance Menu] screen. Press the [Menu] key.
  • Page 149: Adjusting Printing Position

    Adjusting Printing Position Adjusting Printing Position You can adjust the printing position for each tray. Only the horizontal printing position can be adjusted. "Horizontal" means perpendicular to the feed direction. Normally you do not need to update the printing position. However, updating is useful in some cases when the optional paper feed unit is installed. Press the [Menu] key.
  • Page 150 8. Adjusting the Printer Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. Print the test sheet to preview the settings.
  • Page 151 Adjusting Printing Position Press the [ ] or [ ] key to change the registered value (mm). Increase the value to shift the print area in the direction indicated by the "+" symbol in the diagram below. Decrease to shift the print area in the direction indicated by the "-" symbol. BEK101S ): Print Area ): Paper Feed Direction...
  • Page 152 8. Adjusting the Printer...
  • Page 153: Troubleshooting

    9. Troubleshooting Error and Status Messages Appears on the Control Panel This section explains the meanings of messages that appear on the control panel and what to do when a particular message appears. Status Messages (in alphabetical order) Energy Saver The printer is in Energy Saver mode.
  • Page 154 9. Troubleshooting Updating Certificate... The printer is updating @Remote certificate. Waiting for print data... The printer is waiting for the next data to print. Wait a while. Alert Messages (in alphabetical order) Cannot connect with DHCP server.(101/201) Cannot obtain IP address from DHCP server. Contact the network administrator. Cannot connect with NetWare print server.
  • Page 155 Error and Status Messages Appears on the Control Panel Option RAM Error The printer cannot detect an optional SDRAM module. It may be incorrectly installed. Check if it is installed properly. For details about installing the unit, see p.30 "Installing the Memory Expansion Units". Parallel I/F Error The printer's self diagnostic test failed due to a loopback error.
  • Page 156 9. Troubleshooting Values set for IPv6/Gateway addresses are invalid.(110/210) The IPv6 address or gateway address is invalid. Check the network settings. WPA Auth. incomplete.(211) WPA authentication could not complete. Contact your network administrator. • Confirm error details by printing the Error Log. For details, see "List/Test Print Menu", Software Guide.
  • Page 157: Panel Tones

    Panel Tones Panel Tones The following table explains the meaning of the various tone patterns that the printer used to alerts to users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.
  • Page 158: Printer Does Not Print

    9. Troubleshooting Printer Does Not Print Is the power on? Confirm that the cord is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. See p.151 "Error and Status Messages Appears on the Control Panel".
  • Page 159: Checking The Port Connection

    Printer Does Not Print Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.
  • Page 160 9. Troubleshooting Click the icon of the machine. On the [Organize] menu, click [Properties]. Click the [Ports] tab. In the [Print to the following port(s)] list, confirm the correct port is selected.
  • Page 161: Printing Problems

    Printing Problems Printing Problems Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. Check the paper setting of the control panel and printer driver. See p.77 "Paper and Other Media"...
  • Page 162 9. Troubleshooting Multiple pages are fed at once. • Check the following: • Paper guides are set correctly, leaving no gaps between paper guides and paper. • The side guides of the paper tray are locked. • Paper guides are not set too tight. If too tight, re-position the guides so that they gently touch the loaded paper.
  • Page 163 Printing Problems • Duplex printing is not supported for the following paper types: labels, thin paper, cardstock, OHP transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), the reverse side of thick paper ([Thick 2:Dup.Back], [Thick 3:Dup.Back]). • Paper heavier than 161 g/m (40 lb.) is loaded.
  • Page 164 9. Troubleshooting See the printer driver Help. • The data is so large or complex that it takes time to process it. If the Data In indicator is blinking, the data is being processed. Just wait until it resumes. • If "Please wait." appears on the display, the printer is now warming up. Wait for a while. Images are cut off, or excess pages are printed.
  • Page 165 Printing Problems • Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See p.80 "Paper Recommendations". •...
  • Page 166 9. Troubleshooting Printed pages are faint, or have white streaks. • If is flashing, toner is almost depleted. Add toner. See p.109 "Adding Toner". Printed pages are faint. • The appropriate paper is not loaded. (Printed pages may be faint when printing to coarse or coated paper.) For details, see p.204 "Consumables".
  • Page 167 Printing Problems As a result of printing using PDF Direct Printing, characters are missing or misshapen. • Before printing, embed the font in the PDF file to be printed. The paper size appears on the control panel and printing is not performed with PDF Direct Print.
  • Page 168: Additional Troubleshooting

    9. Troubleshooting Additional Troubleshooting • If the printer is still not operating satisfactorily after attempting the flowing solutions, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives. Strange noise is heard.
  • Page 169 Additional Troubleshooting Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent. • If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no Alert-resolved e-mail is sent. Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received.
  • Page 170: Removing Jammed Staples

    9. Troubleshooting Removing Jammed Staples • Staples might be frequently jammed because of curled paper. In this case, try turning over the paper in the tray. • After the cartridge is replaced, the next five to seven sheets of paper will not be stapled until the finisher has adjusted the position of the staple sheet.
  • Page 171 Removing Jammed Staples Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK051S Raise the face plate of the cartridge. BEK086S Holding the cartridge's face plate up, remove the jammed staples. BEK087S Return the face plate to its original position.
  • Page 172: When The 2 Tray Finisher Is Installed

    9. Troubleshooting BEK088S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. BEK082S Return the staple unit to its original position. Close the front cover of the finisher. When the 2 Tray Finisher is Installed Open the front cover of the finisher.
  • Page 173 Removing Jammed Staples Holding the lever, pull out the staple unit. BEK084S Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK085S Raise the face plate of the cartridge. BEK086S...
  • Page 174 9. Troubleshooting Holding the cartridge's face plate up, remove the jammed staples. BEK087S Return the face plate to its original position. Make sure it clicks into place. BEK088S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks.
  • Page 175: Removing Punch Waste

    Removing Punch Waste Removing Punch Waste "The punch hole receptacle is full." or "Empty the punch receptacle." message appears, remove punch waste from the finisher. When these messages appear on the display, you cannot use the punch function. When the 2 Tray Finisher is Installed Open the front cover of the finisher.
  • Page 176 9. Troubleshooting Close the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. • If the message remains displayed, re-install the punch waste box. • The message might appear even when the punch waste box is not full. In this case, there may be some punch waste on the surface shown by the arrow.
  • Page 177: Removing Misfed Paper

    10. Removing Misfed Paper Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. • The inside of this printer becomes very hot. Do not touch parts labeled “ ” (indicating a hot surface). Touching these parts will result in burns.
  • Page 178: Paper Misfeed Message (A)

    10. Removing Misfed Paper Paper Misfeed Message (A) The " A Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 179 Paper Misfeed Message (A) If the paper cannot be removed, open the bypass tray and pull it out slowly. BEK027S Remove the paper slowly from the bypass tray. BEK028S Carefully close the right cover. Carefully close the bypass tray.
  • Page 180: Paper Misfeed Message (B)

    10. Removing Misfed Paper Paper Misfeed Message (B) The " B Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 181 Paper Misfeed Message (B) Remove misfed paper slowly. BEK030S Carefully close the right cover.
  • Page 182: Paper Misfeed Message (C)

    10. Removing Misfed Paper Paper Misfeed Message (C) The " C Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 183 Paper Misfeed Message (C) Remove misfed paper slowly. BEK031S Remove the paper slowly from the output area of the printer. BEK194S Carefully close the right cover. • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.
  • Page 184: Paper Misfeed Message (D)

    10. Removing Misfed Paper Paper Misfeed Message (D) The " D Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs while paper is being fed. Push up the lever on the right side, and open the printer's right cover carefully. BEK198S Open the left cover of the bridge unit.
  • Page 185 Paper Misfeed Message (D) Close the left cover of the bridge unit. BEK047S If the paper could not be removed, open the right cover of the bridge unit. BEK048S Remove the paper. BEK042S Close the right cover of the bridge unit. Carefully close the right cover.
  • Page 186: Paper Misfeed Message (R)

    10. Removing Misfed Paper Paper Misfeed Message (R) The " R Open Finisher and remove the paper." error message appears when a paper misfeed occurs inside the finisher. When the 1000-sheet Finisher is Installed When R1 to R5 is displayed. Open the finisher upper cover.
  • Page 187 Paper Misfeed Message (R) Open the finisher front cover. BEK054S Holding up lever R1, turn knob R2 counterclockwise to remove the paper. BEK055S If you cannot remove the paper, open lever R3 to the left, and then remove the paper. BEK057S Return the lever R3 to its original position.
  • Page 188: When The 2 Tray Finisher Is Installed

    10. Removing Misfed Paper Pulling lever R4 to the right, remove the paper. BEK058S Pull lever R5 and remove the paper. BEK059S Close the finisher front cover. When the 2 Tray Finisher is Installed When R1, R2, R3, or R4 is displayed. Open the front cover of the finisher.
  • Page 189 Paper Misfeed Message (R) Turn lever R1 counterclockwise. BEK066S Open lever R3. BEK067S Turn lever R2 counterclockwise. BEK068S...
  • Page 190 10. Removing Misfed Paper Open the left cover of the bridge unit and remove the paper. BEK069S If the paper cannot be removed, open lever R3 and remove the paper. BEK070S Raise lever R4 up and remove the paper. BEK071S Return levers R3 and R4 to their original positions.
  • Page 191 Paper Misfeed Message (R) When R5, R6, R7, or R8 is displayed. Open the front cover of the finisher. BEK110S Push lever R5 outward and remove the paper. BEK072S Return lever R5 to its original position. If the paper could not be removed, raise lever R6 and remove the paper. BEK073S Return lever R6 to its original position.
  • Page 192 10. Removing Misfed Paper Lower lever R7 and remove the paper. BEK074S Return levers R3 and R7 to their original positions. Close the front cover of the finisher.
  • Page 193: Paper Misfeed Message (Y)

    Paper Misfeed Message (Y) Paper Misfeed Message (Y) The " Y Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.
  • Page 194: Paper Misfeed Message (Z)

    10. Removing Misfed Paper Paper Misfeed Message (Z) The " Press Z to open cover and remove paper." error message appears when a paper misfeed occurs inside the duplex unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 195 Paper Misfeed Message (Z) Holding knob Z, open the cover, and then remove the paper carefully. BEK043S Close the cover. Carefully close the right cover. Open the upper right cover. BEK044S Remove misfed paper slowly. BEK095S Close the upper right cover.
  • Page 196: Paper Misfeed Message (U)

    10. Removing Misfed Paper Paper Misfeed Message (U) The " U Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 197 Paper Misfeed Message (U) Remove the misfed paper from the 1200-sheet paper feed unit slowly. BEK233S If the paper cannot be removed, open the cover of the 1200-sheet paper feed unit. BEK234S Press the [Down] key to lower the bottom plate. BEK235S...
  • Page 198 10. Removing Misfed Paper Remove misfed paper slowly. BEK236S Load paper correctly. BEK237S Close the cover of the 1200-sheet paper feed unit. BEK238S...
  • Page 199 Paper Misfeed Message (U) Return the 1200-sheet paper feed unit to its original position. BEK239S...
  • Page 200: Duplex Print Always Misfeeds

    10. Removing Misfed Paper Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. Push up the lever on the right side, and open the printer's right cover carefully. BEK198S Check if there is paper in the location shown below.
  • Page 201 Duplex Print Always Misfeeds Using your finger, push the paper up in the direction of the arrow. BEK113S Remove the paper from the upper right cover area carefully. BEK114S Close the upper right cover. Carefully close the right cover.
  • Page 202 10. Removing Misfed Paper...
  • Page 203: 11. Appendix

    11. Appendix Moving and Transporting the Printer • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged. • Before moving the machine, unplug the power cord from the wall outlet. If the cord is unplugged abruptly, it could become damaged.
  • Page 204 11. Appendix Be sure to check the following points: • The power switch is turned off. • The power cord is unplugged from the wall outlet. • The interface cable is unplugged from the printer. If any external options are attached, remove them. See the relevant sections in this manual and reverse the steps to remove options.
  • Page 205 Moving and Transporting the Printer • When finished, return the handles to their original position.
  • Page 206: Consumables

    11. Appendix Consumables Toner Toner Average printable number of pages per toner Black 36,000 pages • Toner can print up to 36,000 pages when it is compliant with ISO/IEC 19752 and the image density is set as the factory default. ISO/IEC 19752 is an international standard on measurement of printable pages, set by the International Organization for Standardization.
  • Page 207: Staple Cartridge

    Consumables • The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity. • If Maintenance Kit is not changed when necessary, the quality of printing is not guaranteed. We recommend keeping a stock of Maintenance Kit or purchasing one soon.
  • Page 208: Specifications

    11. Appendix Specifications Mainframe Configuration: Desktop Memory: Standard 256 MB, up to 512 MB (with the optional memory unit) Print Process: Laser beam scanning and Electrophotographic printing Dualcomponent development First Print Speed: 3.5 seconds or less (A4 , 8 " × 11" (Letter) ) Note that if the printer has not been used for some time, there may be a short delay before the first page starts printing.
  • Page 209 Specifications Interfaces: Standard: • Ethernet (10BASE-T/100BASE-TX) • USB 2.0, USB Host To use USB 2.0, a USB computer port and cable that support USB 2.0 are required. Optional: • Parallel (Bidirectional IEEE1284) • Wireless LAN (IEEE802.11 a/b/g) • Gigabit Ethernet (1000BASE-T) Noise Emission: During Printing: 72 db (A) or less Standby: 48 db (A) or less...
  • Page 210: Options

    11. Appendix Maximum 1370 W or less (Unplug the power Printing cord to turn off the power completely.) Energy saver mode 7 W or less Dimensions (W × D × H): 670 × 677 × 560 mm (26.4 × 26.7 × 22.1 inches) Weight: Approximately 73 kg (161 lb.) Options...
  • Page 211 Specifications Paper Capacity (80 g/m , 20 lb.): 1000 sheets × 2trays Weight: Approximately 26 kg (57.3 lb.) Power Consumption: Maximum 50 W (Power is supplied from the main unit.) LCIT RT3000 Paper Size: A4 , B5 JIS , 8 "...
  • Page 212 11. Appendix • 50 sheets: A3 , B4 JIS , 12" × 18" , 11" × 17" , 8 " × 14" (Legal) [Finisher Shift Tray] Paper Size (no staple): A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , 11"...
  • Page 213 Specifications • 30 sheets: A3 /A4 , B4 JIS /B5 JIS , 11" × 17" /8 " × 11" (Letter) Paper Capacity after staple (80g/m , 20lb.): Without Mixed Size: • 2 to 19 sheets: 150 sets A4 , 8 "...
  • Page 214 11. Appendix Paper size: A3 , A4 , A5 , A6 , B4 JIS , B5 JIS ,B6 JIS , 11" × 17" , 8 " × 14" (Legal) " × 13" (Foolscap) "× 11" (Letter) " × 13" (Folio) , 8"...
  • Page 215 Specifications Staple capacity (80 g/m , 20 lb.): • 50 sheets: , B5 JIS " × 11" (Letter) " × 10 " (Executive) • 30 sheets: A3 , B4 JIS , 11" × 17" , 8 " × 14" (Legal) , 8 "...
  • Page 216 11. Appendix Memory Unit Type G 128 MB/Memory Unit Type G 256 MB Module Type: SO-DIMM (Small Outline Dual-in-line Memory Module) Memory Type: SDRAM (Synchronous Dynamic RAM) Number of Pins: 200 pins Hard Disk Drive Option Type 5000 Storage Capacity (Formatted): 40 GB Specifications: •...
  • Page 217 Specifications IEEE 802.11a/g Interface Unit Type J Transmission Specification: Based on IEEE 802.11 a/b/g (Wireless LAN) Data Transfer Speed: Auto select from the following speed: • IEEE 802.11 b: 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps • IEEE 802.11 g: 1 Mbps, 2 Mbps, 5.5 Mbps, 6 Mbps, 9 Mbps, 11 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, 36 Mbps, 48 Mbps, 54 Mbps •...
  • Page 218 11. Appendix Transmission Mode: • Ad-hoc mode • Infrastructure mode IEEE 1284 Interface Board Type A Transmission Specification: IEEE 1284 Required Cable: Standard IEEE 1284-compliant Micro Getronics 36-pin cable Punch Unit Type 3260 NA 3/2 (Finisher SR3030 Only) Paper size: 2 and 3 holes type A3 , A4 , A5...
  • Page 219 Specifications " × 13" (Foolscap) , 8 " × 11" (Letter) " × 13" (Folio) , 8" × 13" (F/GL) " × 10 " (Executive) " × " (Half Letter) A3 , A4 , B4 JIS , B5 JIS , 11" × 17" , 4 holes "...
  • Page 220 11. Appendix...
  • Page 221: Index

    INDEX 1000-sheet paper feed unit....Finisher SR3030..........26, 77, 89 120 V model............Finisher SR790............ 1200-sheet paper feed unit......Friction pad............78, 99 2000-sheet paper feed unit....Front cover............. 26, 78, 97 220-240 V model........... Front exterior............500-sheet paper tray........Fusing unit..........
  • Page 222 Punch Unit Type 3260 EU 2/4......Punch Unit Type 3260 NA 3/2......Maintenance Kit A....... 16, 114, 204 Punch Unit Type 3260 SC........Maintenance Kit B....... 16, 121, 204 Punch waste............Manual............... 7, 11 Memory..............Memory expansion unit........Rear exterior............Memory Unit Type G 128 MB......
  • Page 223 USB port..............VM card..............Warning label............WEP key..............Wireless LAN..........37, 64, 68 Wireless LAN interface board......WPA..............69, 73 WPA2.............. 69, 73...
  • Page 224 MEMO...
  • Page 225 MEMO...
  • Page 226 MEMO G179-7541...
  • Page 227 Trademarks ® ® ® ® ® Microsoft , Windows , Windows Server , Windows NT , and Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or other countries. ® ® ® ® ® Adobe , Acrobat , Adobe Type Manager , PageMaker and PostScript...
  • Page 228 Model No. MLP150DN/SP8200DN/LP150dn/Aficio SP 8200DN EN USA G179-7541...

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