If you need help
Note on the use of "base unit" in
this manual
Note on illustrations in this
manual
Information about using the system, the screen menus
and performing a test can be found in this operator's
manual.
Error messages that appear on-screen include
information or instructions on how to correct the error.
For all questions about the ACCU-CHEK Inform II system
that are not answered in this manual, contact the
ACCU-CHEK Customer Care Service Center at
1-800-440-3638 24 hours a day, 365 days a year. In order
to expedite troubleshooting, please have ready your
ACCU-CHEK Inform II meter, its serial number, this
manual, and all related consumables when you call. If you
suspect a communication error beyond the meter, also
have your ACCU-CHEK Inform II Base Unit serial number
ready to help assist our customer care group in
troubleshooting.
Unless otherwise specified, the term "base unit" refers
to both the ACCU-CHEK Inform II Base Unit and the
ACCU-CHEK Inform II Base Unit Light.
Illustrations in this manual show two different kinds of
hands:
Hand without glove
A dashed arrow between screen illustrations indicates
that some screens have been skipped in these
illustrations.
Introduction
Hand with glove
13