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Ricoh eQuill User Manual

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Ricoh eQuill Tablet
User's Guide
Version 1.0.2, Revision 1

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Summary of Contents for Ricoh eQuill

  • Page 1 Solutions ® Ricoh eQuill Tablet User’s Guide Version 1.0.2, Revision 1...
  • Page 2 (collectively, "Marks"). Users are not permitted to use these Marks for any purposes without the prior written consent of Ricoh Company, Ltd. or such third party that may own the Mark which consent may be granted or denied in such owner's sole discretion.

  • Page 3: Table Of Contents

    1.8.4 - Wireless Device Caution ..................... 12 1.8.5 - RF Exposure Statement for Ricoh eQuill Tablet — Wi-Fi Version........ 12 1.8.6 - RF Exposure Statement for Ricoh eQuill Tablet — Nomad + Wi-Fi Version ....12 1.8.7 - Guidance on EMC Compatibility..................13 1.9 - CE Information ..........................
  • Page 4 Chapter 4 Warranty ...................... 37 4.1 - RICOH LIMITED WARRANTY .....................37 4.2 - Technical Assistance.........................39 Chapter 5 Ricoh eQuill Tablet Care ................41 5.1 - Instructions for Care.........................42 5.2 - Camera Care ............................42 5.2.1 - Removing Dust and Dirt .....................42 5.2.2 - Scratches..........................42...
  • Page 5 6.4.3 - Customer Diagnostics ......................55 6.5 - Software Update Settings Page.......................58 6.6 - About Settings Page .........................59 Chapter 7 Ricoh eQuill Tablet Specifications ............61 7.1 - Ricoh eQuill Tablet Specifications....................62 7.2 - Camera Operation ..........................63 7.3 - Entering Data — Stylus and Keyboard ..................63 7.3.1 - Using the Stylus ........................63...
  • Page 6 Page 6 Version 1.0.2, Revision 1 | Ricoh eQuill Tablet...

  • Page 7: Chapter 1 Safety And Compliance Information

    Caution Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 7...

  • Page 8: Warnings

     or in the cure, mitigation, treatment, or prevention of disease, in man or other animals. The AC adapter and power cord, available from Ricoh EWS, is for use with this device only.  Do not use the AC adapter with other equipment. Doing so may result in fire, electric shock, or injury.

  • Page 9: Battery Safety

    Wi-Fi and cellular devices. If you have your wireless service turned off, you can use your Ricoh eQuill for reading, once a crew member has given permission for passengers to use electronic devices.

  • Page 10: Electrical Artifacts

    To determine if the abnormality in the monitoring equipment is caused by the Ricoh eQuill tablet device instead of some other source in the environment, turn the Ricoh eQuill tablet device off. Disappearance of the abnormality indicates that it was probably caused by the electronic noise generated by the Ricoh eQuill tablet device.

  • Page 11: Fcc Information

    Connect the equipment to an outlet on a circuit different from that to which the receiver  is connected. Consult the dealer or an experienced radio/TV technician for help.  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 11...

  • Page 12: Wireless Device Caution

    1.8.5 - RF Exposure Statement for Ricoh eQuill Tablet — Wi-Fi Version The Ricoh eQuill tablet, Wi-Fi version, has been evaluated and found compliant to the  requirements of the following Radio Frequency exposure standards: Federal Communications Commission FCC Part 15.247.

  • Page 13: Guidance On Emc Compatibility

    Model Number eQ102 Description Ricoh eQuill Wi-Fi is a business class tablet. It is about the size of a note pad and weighs about a pound. It connects to corporate workflows through Wi-Fi. Properly shielded and grounded cables and connectors must be used for connections to the host computer (and/or peripheral) in order to meet CE emission limits.
  • Page 14 1 : Safety and Compliance Information HAPTER Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 14...
  • Page 15 1 : Safety and Compliance Information HAPTER Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 15...

  • Page 16: Safety Information

    Do not wipe this product using benzene, acetone, or other organic solvents. The surface of the product may deteriorate. If you attach a strap to this product, make sure that the strap does not catch objects. If the strap catches objects, malfunction or injury can result. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 16...
  • Page 17 In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the product. For precautions about telecommunication and radio waves, read the Ricoh eQuill User’s Guide that is built in the product or specified on the related Web page.

  • Page 18: Special Handling

    1 : Safety and Compliance Information HAPTER 1.11 - Special Handling California Best Management Practices Regulations for Perchlorate Materials: “Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate” Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 18...

  • Page 19: Chapter 2 Getting Started

     2.1 - About this Manual ® This manual is written for end users of the Ricoh eQuill tablet. This manual assumes the System Integrator or IT Department has provisioned all tablets, set up network communications, assigned users, and delivered tablets to a document administrator for distribution to enterprise tablet users.

  • Page 20: Introduction To The Ricoh Equill Tablet

    HAPTER 2.2 - Introduction to the Ricoh eQuill Tablet The Ricoh eQuill tablet is a portable, lightweight tablet designed to replace pencil and paper wherever you use a clipboard, scanner, or fax. The tablet improves business efficiencies by moving paper processes online.

  • Page 21: Ricoh Equill Layout

    Backward Page Flip Button On/Off Switch Speaker Camera Display Forward Page Flip Button 10 Charging Contact Microphone (multi-unit charger) Shutter Button Power Connector/USB 11 Accessory Plug Submit Button LED Indicator 12 Camera Lens Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 21...

  • Page 22: Features

    (see ”Using the Multi-Unit Charger” on page 34). c. When the Ricoh eQuill tablet is fully charged, the LED light is solid blue. LED lights are described in ”LED Lights Interpretation” on page 69.
  • Page 23 Description Documents (checkbox) Use to select a document. Inbox Loads User Inbox Page (figure above). Blank Forms Provides access to blank forms (templates). See ”Opening Blank Forms” on page 27. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 23...

  • Page 24: Step 3 - Calibrate

    * This is an information-only icon — it has no function if tapped. 2.3.3 - Step 3 — Calibrate The stylus and display interface should be calibrated before first use. Use caution when calibrating — incorrect calibration will affect stylus writing accuracy. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 24...

  • Page 25: Step 4 - Open A Document

    2.3.5 - Step 5 — Write On It The stylus is custom manufactured for the Ricoh eQuill tablet and is made to produce high-resolution markings. The stylus is used just like erasable pen on paper — use the point or nib to write, and use the round top of the stylus to erase.

  • Page 26: Commonly Used Functions And Features

    2.4.3 - Battery Power Indicator You can determine that your Ricoh eQuill tablet needs to be charged by checking the battery power indicator at the top right of the screen. If it is down to one thin bar or no bar (less than 20% power), you should charge your tablet.

  • Page 27: Led Lights

    See ”LED Lights Interpretation” on page 69 2.4.5 - Opening Blank Forms Blank forms are assigned to a specific Ricoh eQuill Inbox (user account) accessible by the Blank Forms icon. When you open a blank form by tapping on it, it functions as a template.

  • Page 28: Syncing The Tablet

    This may take longer if you have new documents to upload or download. When done, the Sync Status icon disappears. If you have problems syncing your tablet, see your administrator. NOTE: Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 28...

  • Page 29: Chapter 3 Package Contents And Accessories

    Package Contents and Accessories ”Package Contents” on page 30  ”Stylus Tether Cord Attachment” on page 31  ”Accessories” on page 33  ”Using the Multi-Unit Charger” on page 34  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 29...

  • Page 30: Package Contents

    3 : Package Contents and Accessories HAPTER 3.1 - Package Contents Your Ricoh eQuill tablet package contains the following items: Ricoh eQuill Tablet  Stylus  Stylus Tether and Stylus Holder  The Stylus Holder can be inserted into either side of the tablet by removing the Accessory Plug (item #11, in Figure 2-2 on page 21).

  • Page 31: Stylus Tether Cord Attachment

    To remove the Accessory Plug, insert a small, flat screwdriver underneath the Accessory Plug, and gently pry up while pulling. Use gentle pressure. To secure, hook the Stylus in the Stylus Holder using the Stylus Hook. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 31...

  • Page 32: Option 2: Stylus Attachment To Tablet Cover

    3.2.2 - Option 2: Stylus Attachment to Tablet Cover Thread one loop of the Tether Cord through the Stylus eyelet hole. Thread the other loop of the Tether Cord through the loop in step 1, and pull taut. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 32...

  • Page 33: Accessories

    Insert the Stylus into the Stylus Holder (cylindrical slot located at the top of the cover). To secure, hook the Stylus in the Stylus Holder. 3.3 - Accessories The following items are not part of the standard Ricoh eQuill package but may be ordered from Ricoh EWS: AC Adapter with micro-USB cable ...

  • Page 34: Using The Multi-Unit Charger

    The Multi-Unit Charger is an accessory that charges up to five tablets at a time. Tablets can be charged in a Ricoh case or without a case. The Multi-Unit Charger operates on 120 Volts AC (alternating current). It takes approximately 3.5 hours to charge a tablet from empty to fully charged using the Multi-Unit Charger.

  • Page 35: Operation Instructions

    If the tablets that are to be charged do not have cases, snap the supplied inserts into the slots. If you are charging the tablets in their Ricoh cases, do not use the inserts. Ricoh eQuill Tablet | Version 1.0.2, Revision 1...
  • Page 36 The lights on the tablet, indicate the level of charge. A solid blue light indicates that the tablet is fully charged. For more information see “LED Lights Interpretation” on page 69. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 36...

  • Page 37: Chapter 4 Warranty

    After the Warranty Period, end user shall be liable for all repair fees. In the event of a warranty claim, end user shall contact RICOH EWS. End user shall be liable for all repair fees, even within the Warranty Period, if a Device is submitted to RICOH EWS for a warranty claim without complying with the RICOH EWS warranty submission process identified by RICOH EWS.
  • Page 38 Device. The Ricoh Limited Warranty is only valid in the country in which the Device was purchased by end user. Parts essential to the servicing of the Device shall be available for a period of three (3) years after the Device is discontinued.

  • Page 39: Technical Assistance

    1-855-GO-EWRITER (1-855-463-9748) support@ricoh-ews.com For additional technical assistance, technical training, and product information, visit the web site at www.ricoh-ews.com. Send all authorized, prepaid returns to the following address: Ricoh EWS 2077 Gateway Place San Jose, CA 95110 USA Ricoh eQuill Tablet | Version 1.0.2, Revision 1...
  • Page 40 4 : Warranty HAPTER Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 40...

  • Page 41: Chapter 5 Ricoh Equill Tablet Care

    Ricoh eQuill Tablet Care ”Instructions for Care” on page 42  ”Camera Care” on page 42  ”Storage Requirements” on page 42  ”Software Update via OTA” on page 42  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 41...

  • Page 42: Instructions For Care

    5.1 - Instructions for Care The Ricoh eQuill tablet is not waterproof. If your tablet does get wet, unplug all cables. Wait for the tablet to dry completely before powering it on. Do not attempt to dry your tablet with an external heat source, such as a hair dryer.
  • Page 43 (see ”Software Update Settings Page” on page 58). The tablet will reboot when finished with the OTA update. The Update splash screen disappears after the tablet is updated. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 43...
  • Page 44 5 : Ricoh eQuill Tablet Care HAPTER Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 44...

  • Page 45: Chapter 6 Settings Page

     ”User Settings Page” on page 49  ”Tools Settings Page” on page 51  ”Software Update Settings Page” on page 58  ”About Settings Page” on page 59  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 45...

  • Page 46: Settings

    The General section of the page contains the Airplane Mode, Sounds, and Volume settings. Airplane Mode Wi-Fi and cellular service is disabled and enabled with the Airplane Mode. Sounds and Volume Sounds must be enabled (On) to use the Volume control. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 46...

  • Page 47: Other Settings

    Tools Settings — See ”Tools Settings Page” on page 51  Software Update Settings — See ”Software Update Settings Page” on page 58  About Settings — See ”About Settings Page” on page 59  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 47...

  • Page 48: Network Settings Page

    Lock (secure network sign) indicates that the network is known and will be one of the networks to be connected, based on signal strength. Enter the network password at the prompt to gain access. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 48...

  • Page 49: User Settings Page

    The User Settings page displays the User ID and Server information. Figure 6-3: User Settings Page Sync The Server indicates the server from/to which this tablet will sync documents. The Server Name is entered during provisioning. User Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 49...
  • Page 50 The user information is taken from the provisioning process. The following user information is displayed on this page: ID, Name, Email, Account. Use the Logout button to log out of the user account. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 50...

  • Page 51: Tools Settings Page

    See page 55 6.4.1 - Stylus (Pen) Calibration (Settings > Tools > Calibrate) Tap the Calibrate button for stylus calibration. See ”Step 3 — Calibrate” on page 24 for instructions. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 51...

  • Page 52: Support Tools (3G)

    These tools should only be used under the guidance of your technical support representative. Make sure there is 20% or greater charge on the battery, or the charger is plugged in, before requesting 3G updates. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 52...
  • Page 53 This password protected button (Reset Now) will return the 3G module to the original factory settings. The module is powered off by the tablet after the reset is complete. At the next tablet Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 53...
  • Page 54 This dynamic display shows the current preferred roaming list and will be updated after the manual request is completed if the PRL was changed. While the update request is in progress the display will indicate "Updating". Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 54...

  • Page 55: Customer Diagnostics

    Tap the Diags button to bring up a Diagnostic Password dialog. You will need to enter the service password provided by your Ricoh EWS technical support representative. Use the soft keyboard to enter the six character password. If the password is correct, the Diagnostic Tools page will appear (Figure 6-6), allowing you to perform tablet diagnostics.
  • Page 56 Causes the network manager process to take a graceful exit. This is necessary in order to successfully use the 3G or Wi-Fi buttons. NetMgr Start Causes the network manager process to restart and take control of all network activity. Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 56...
  • Page 57 Brings up the Wi-Fi radio and attempt to establish a network connection. The SSID and passphrase (if needed) must already be known to the tablet. Wi-Fi down Causes a Wi-Fi network disconnect and power off of the Wi-Fi radio. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 57...

  • Page 58: Software Update Settings Page

    Current Version: software is up to date. rootfs_1.0.2-3034-premaster-dev-msp-r-k-20120518T153027 rootfs_1.0.2-3034-premaster-dev-msp-r-k-20120518T153027 Your Ricoh eQuill software is up to date. During an Over-The-Air (OTA) software update initiated by your administrator, the screen above will be replaced by the following screen, indicating the progress of the OTA software download.

  • Page 59: About Settings Page

    The 3G information is only displayed on those tablets that are authorized for 3G service. The information in this block is the information required for 3G service. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 59...
  • Page 60 6 : Settings Page HAPTER Figure 6-8: About Settings Page Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 60...

  • Page 61: Chapter 7 Ricoh Equill Tablet Specifications

    H A P T E R Ricoh eQuill Tablet Specifications ”Ricoh eQuill Tablet Specifications” on page 62  ”Camera Operation” on page 63  ”Entering Data — Stylus and Keyboard” on page 63  Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 61...

  • Page 62: Ricoh Equill Tablet Specifications

    Operating 20~80%, Operating C or Humidity non-condensing Temperature ~104 Fahrenheit Wireless Support 802.11 b/g Storage to 50 C (-4 to 122 Temperature Fahrenheit, no more than 3 months at 50 Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 62...

  • Page 63: Camera Operation

    Do you have the option to review the photo, and The photo will appear on the main display in will it appear on the Ricoh eQuill display? the image well if the page has an ImageDrop widget on it.

  • Page 64: Uppercase Text

    7 : Ricoh eQuill Tablet Specifications HAPTER with the stylus. You cannot use the stylus to draw in a field that has been defined by the administrator as a keyed entry field. The Ricoh eQuill offers the following text options: Uppercase Text  Lowercase Text ...

  • Page 65: Punctuation Keyboard

    The lowercase keyboard is invoked from the punctuation keyboard by pressing the alpha key. The uppercase keyboard is invoked from the punctuation keyboard by pressing the shift and alphabet key. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 65...
  • Page 66 7 : Ricoh eQuill Tablet Specifications HAPTER Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 66...

  • Page 67: Chapter 8 Troubleshooting

    8.2 - Unresponsive Ricoh eQuill Tablet The Ricoh eQuill tablet may need to be recharged if it is unresponsive. If the tablet blinks red three times, the tablet power is critically low. It still displays what was last on the screen.

  • Page 68: Unresponsive Charged Ricoh Equill Tablet

    8 : Troubleshooting HAPTER 8.3 - Unresponsive Charged Ricoh eQuill Tablet You may need to do a hard reset. Contact Ricoh, or follow these instructions. Caution A reset may cause a loss of data that was not saved to the server.

  • Page 69: Led Lights Interpretation

    Tablet power is critically low. Solid blue Tablet is fully charged. Solid purple Tablet is partially charged, but may still be used. Solid red Tablet has insufficient battery power. Charge the tablet before use. Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 69...
  • Page 70 8 : Troubleshooting HAPTER Version 1.0.2, Revision 1 | Ricoh eQuill Tablet Page 70...
  • Page 71 Blank Forms opening Blank Forms (templates) Calibration 22, 62 Camera care operation turning on Camera Display CE Information Charging Contact communications protocols supported Compliance Connection network settings Custom Firmware Customer Diagnostics Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 71...
  • Page 72 E Ink Display entering data Factory Reset FCC compliance First Use flying wireless service Forward Page Flip Button FUMO modem firmware Getting Started Page 72 Version 1.0.2, Revision 1 | Ricoh eQuill Tablet...
  • Page 73 LED Lights LED Lights Interpretation Legal information license information Lowercase Text Manual DC Updates Manual FUMO Update Manual PRL Update 21, 62 microphone MIP Profile Modem Firmware Modem Status Multi-Unit Charger Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 73...
  • Page 74 Inbox Power Connector power indicator Punctuation Text Quick Start Radio Frequency (RF) Exposure regulatory information reset tablet Safety Scheduled Update Server information settings icon Shutter Button Page 74 Version 1.0.2, Revision 1 | Ricoh eQuill Tablet...
  • Page 75 Tether Cord Tools Settings Troubleshooting Turning Off tablet unable to connect to Wi-Fi Unresponsive Charged Tablet Unresponsive Tablet Update Status updating software Uppercase Text User ID User Settings Warranty Ricoh eQuill Tablet | Version 1.0.2, Revision 1 Page 75...
  • Page 76 Index Wi-Fi network settings wireless service when flying wireless support Page 76 Version 1.0.2, Revision 1 | Ricoh eQuill Tablet...

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