Interferences And Error Messages - Causes And Troubleshooting Recommendations - Accu-Chek Compact Plus Reference Manual

Symbol Meaning
The result is lower than 0.6 mmol/L
(10 mg/dL).
The result is greater than 33.3 mmol/L
(600 mg/dL).
You have turned the meter on in order to
download the results.
The meter is downloading results.
Decimal point displayed by mmol/L
meters and is part of the result (e.g. 8.2
mmol/L is displayed as
180
the date that it is set is in the past,
you changed the time and date,
then performed a test and after-
wards re-set the time and date, but
have not performed any more tests
since then.
)
Symbols, error messages and troubleshooting
12.2 Interferences and error messages – causes and trouble-
shooting recommendations
If you receive frequent error messages, please contact the Accu-Chek
Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland).
If this happens ... it means:
The meter will not turn The batteries (normal or rechargeable)
on. are empty or none are inserted.
Insert batteries (new or recharged).
You inserted the batteries the wrong
way round.
Remove the batteries and re-insert
them as shown in the battery com-
partment. If the batteries were in the
meter the wrong way round for longer
than two minutes, the year, time and
date are now lost. Re-enter them (see
Chapter 3).
Symbols, error messages and troubleshooting
12
181