Ricoh M080 Service Manual
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Ricoh M080 Service Manual

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M080
SERVICE MANUAL

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  • Page 1 M080 SERVICE MANUAL...
  • Page 5 M080 SERVICE MANUAL...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 WARNING Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users...
  • Page 11 LEGEND COMPANY PRODUCT CODE GESTETNER LANIER RICOH SAVIN M080 SP 4310N SP 4310N SP 4310N SP 4310N DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 08/2011 Original Printing...

  • Page 13: Table Of Contents

    M080 TABLE OF CONTENTS PRODUCT INFORMATION PRODUCT INFORMATION ............1-1     SPECIFICATIONS ..................1-1     MACHINE CONFIGURATION ..............1-2     1.2.1   SYSTEM COMPONENTS ..............1-2   OVERVIEW ....................1-4     1.3.1 MECHANICAL COMPONENT LAYOUT ........... 1-4  ...
  • Page 14 FRICTION PAD ................4-22       BY-PASS TRAY ..................4-23   4.10   PRINTER CONTROLLER BOARD ............ 4-24   4.11 ENGINE BOARD ................4-25     4.12 MAIN MOTOR ..................4-26     4.13 CLUTCHES ..................4-27     M080...
  • Page 15     ERROR MESSAGES ................. 6-2       GENERAL TROUBLESHOOTING ............. 6-7   6.3.1 IMAGE ADJUSTMENT ..............6-7     Registration Adjustment ............... 6-7   Parallelogram Image Adjustment ............6-7   6.3.2   ELECTRICAL DEFECTS ..............6-8   M080...
  • Page 16   Duplex Mode Tables ................7-6   M080 SERVICE MANUAL APPENDICES SEE M080 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS DUPLEX UNIT AD 1000 (G893) SEE SECTION G893 FOR DETAILED TABLE OF CONTENTS PAPER FEED UNIT TK1030 & ENVELOPE FEEDER TYPE...

  • Page 17: Product Information

    PRODUCT INFORMATION APPENDIX: SPECIFICATIONS (G894) PAPER FEED UNIT TK1030 (G362) ENVELOPE FEEDER TYPE 400 INSTALLATION APPENDIX: TROUBLESHOOTING GUIDE PREVENTIVE MAINTENANCE APPENDIX: SP MODE TABLES REPLACEMENT AND ADJUSTMENT SERVICE MAINTENANCE REFERENCE (G893) DUPLEX UNIT AD 1000 TROUBLESHOOTING ENERGY SAVING...

  • Page 19: Read This First

    READ THIS FIRST Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
  • Page 20 Safety and Ecological Notes for Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations.

  • Page 21: Laser Safety

    Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 22 Conventions and Trademarks Conventions Symbol What it means Refer to section number Screw Connector E-ring C-ring The following notations are used in text to describe the direction of paper feed: lengthwise and sideways. The annotations "SEF" and "LEF" denote "Short Edge Feed" and "Long Edge Feed". (The arrows indicate the direction of paper feed.) Trademarks ®...

  • Page 23: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 25: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See the "Appendices Section" for the "General Specifications". M080...

  • Page 26: Machine Configuration

    Machine Configuration 1.2 MACHINE CONFIGURATION 1.2.1 SYSTEM COMPONENTS Main Mainframe (37 ppm) M080 37 ppm (LT - SEF) Options Paper Feed Unit TK1030 G894 1 or 2 trays can be installed. Duplex Unit AD1000 G893 If 2 PFUs are installed, the...
  • Page 27 IEEE 802.11a/g Interface Unit Type M M344 For EU Gigabit Ethernet Board Type C M394 For NA VM Card Type O M385 Data Storage Card Type A G874 IPDS Unit Type 4310 M394 SD card for NetWare printing Type G M394 M080...

  • Page 28: Overview

    Laser unit Cartridge (AIO-type) Charge roller Development roller By-pass feed tray By-pass feed roller Paper feed roller Friction pad Registration roller 10. Transfer roller 11. Drum 12. Pressure roller 13. Hot roller 14. Paper exit roller 15. Quenching lamp M080...

  • Page 29: Paper Path

    Overview 1.3.2 PAPER PATH [A] Optional duplex unit [B] Standard paper tray unit [C] Optional paper tray unit M080...

  • Page 31: Installation

    INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 33: Installation Requirements

    Do not install the machine at locations over 2,500 m (8,125 ft.) above sea level. Put the machine on a strong and level base. Inclination on any side should not exceed 5 Do not put the machine where it may be subjected to strong vibrations. M080...

  • Page 34: Machine Level

    2.1.3 REQUIRED SPACE Place the machine near the power source, providing the clearance as shown below: A: Over 10 cm (4 inches) B: Over 10 cm (4 inches) C: Over 40 cm (15.8 inches) D: Over 10 cm (4 inches) M080...

  • Page 35: Power Supply

    Make sure the plug is firmly inserted in the outlet. Avoid multi-wiring. Be sure to ground the machine. NA: 120 volts, 60 Hz Input voltage level EU: 220-240 volts, 50 Hz/60 Hz Permitted voltage Fluctuation: ±10 % Never place anything on the power cord. M080...

  • Page 36: Machine Installation

    VM Card Type O M385 Data Storage Card Type A G874 IPDS Unit Type 4310 M394 SD Card for Netware Printing Type G M394 Software Guide Drivers Software Guide *1: These units cannot be installed at the same time. M080...

  • Page 37: Sd Card Application Move

    (1) the original card is the only proof that the user is licensed to use the application program, and (2) you may need to check the SD card and its data to solve a problem in the future. M080...

  • Page 38: Move Exec

    10. Remove the original SD card from Slot 2. 11. Leave the other SD card in Slot 1. 12. Turn on the main power switch. 13. Confirm that the application program runs normally. 14. Tell the customer to store the original SD card in a safe place. M080...

  • Page 39: Undo Exec

    Exit the SP mode. Turn off the main power switch. 10. Remove both SD cards. 11. Insert the SD card with the restored application in Slot 1. 12. Turn on the main power switch. 13. Confirm that the application operates normally. M080...

  • Page 41: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 43: User Maintenance

    PM counter. Item Quantity Remarks Fusing unit Transfer roller Paper feed roller For standard and optional tray(s) Friction pad For standard and optional tray(s) M080...

  • Page 44: Service Maintenance

    Clean with water Bottom Plate Pad Clean with water Around the Drum Transfer Roller Fusing Unit and Paper Exit Hot Roller Pressure Roller Hot Roller Strippers Clean with alcohol if Fusing Thermistor necessary. Bushings - Hot Roller Bushings - Pressure Roller M080...
  • Page 45 Fusing Entrance and Exit Guide Clean with water or 1 each Plates alcohol Fusing Unit Ass'y 110V/220 V Paper Tray Unit Quantity NOTE Paper Feed Roller Clean with water Friction Pad Clean with water Bottom Plate Pad Clean with water M080...

  • Page 47: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 49: Replacement And Adjustment

    If the position of the Laser Synchronization detector has changed from the factory set position, SC 322 will be shown. Transfer Roller Never touch the surface of the transfer roller with bare hands. Be careful not to scratch the transfer roller, as the surface is easily damaged. M080...

  • Page 50: Releasing Plastic Latches

    Make sure the interlock switch is functioning. Do not leave unused solder or parts inside the machine. Do not leave any tools inside the machine. Make sure all wires are properly connected and routed. Make sure wires are not jammed between parts of the machine. M080...

  • Page 51: Special Tools

    Special Tools 4.2 SPECIAL TOOLS Part No. Description Q’ty Remarks B6455010 SD Card Common 52039502 Silicon Grease G-501 Common M080...

  • Page 52: Covers

    Remove four screws of the upper cover [A]. Operation panel [B] (2 hooks, x 2) Open the exit guide plate [C], and then remove the upper cover [A]. Remove the exit guide plate after you have removed the upper cover. M080...

  • Page 53: Left Cover

    Push down the left cover as shown above. Make sure that the harness band [A] is placed at clamp [B] the under, when reinstalling the left cover. 4.3.3 BY-PASS TRAY UNIT Standard paper tray By-pass tray unit [A] (hooks x 2) M080...

  • Page 54: Front Cover

    Remove the by-pass tray unit before removing the front cover. 4.3.5 RIGHT COVER Upper cover ( p.4-4) Left cover ( p.4-5) Front cover ( p.4-6) Fan cover [A] Release the three hooks, and push down the place [B] as shown above. Right cover [C] M080...

  • Page 55: Laser Unit

    Laser Unit 4.4 LASER UNIT Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 4.4.1 CAUTION DECAL LOCATIONS M080...

  • Page 56: Polygon Mirror Motor

    Laser beams can seriously damage your eyes. Upper cover ( p.4-4) Polygon mirror cover (Ground screw x 1, x 1, x 2) Polygon mirror motor [A] ( x 4, x 1) Never touch the surface of the mirror with bare hands. M080...

  • Page 57: Laser Synchronization Detector

    Laser synchronization detector [A] ( x 1) 4.4.4 LASER UNIT Upper cover ( p.4-4) Left cover ( p.4-5) Front cover ( p.4-6) Right cover ( p.4-6) Laser unit [A] ( x 4, x 2) When reinstalling the laser unit. M080...

  • Page 58: Laser Diode Unit

    Do not touch any variable resistors on the LD board. When Reinstalling the Laser Diode Unit: Tighten the screw [C] until the unpainted portion of the screw is not visible. After installing the LD unit, check the test pattern for the final adjustment (see the following M080 4-10...

  • Page 59: Laser Beam Pitch Adjustment

    Use SP 5902-1 to print one test pattern. Check this test pattern. Adjust the LD unit holder position: Tighten or loosen the screw [C] (see the previous page) until the printout appears as the sample test pattern below. 4-11 M080...
  • Page 60 Laser Unit M080 4-12...

  • Page 61: Transfer Roller

    Transfer Roller 4.5 TRANSFER ROLLER Remove the AIO. Remove the transfer roller [A] as shown above. Do not touch the transfer roller surface. 4-13 M080...

  • Page 62: Toner End Sensor

    Toner End Sensor 4.6 TONER END SENSOR Remove the AIO. Toner end sensor [A] (hooks x 4, x 1) M080 4-14...

  • Page 63: Fusing

    Allow time for the unit to cool before doing the following procedure. 4.7.1 FUSING UNIT Rear cover [A] Fusing unit [B] (hooks [C] x 2). Lift both hooks before attempting to remove the fusing unit from the machine. 4-15 M080...

  • Page 64: Hot Roller And Fusing Lamp

    Remove both springs before taking apart the fusing unit assembly. The reason for this is to relieve pressure on the unit. When reinstalling the fusing unit assembly, install both springs last. The reason for this is to reset the springs back to their default position. M080 4-16...
  • Page 65 Use a small screwdriver to separate the guide plate from the unit. Before installing the new hot roller, peel off 3 cm (1 inch) from both ends of the protective sheet on the new hot roller. Be sure to remove the remaining paper before starting the machine. 4-17 M080...

  • Page 66: Pressure Roller

    Fusing 4.7.3 PRESSURE ROLLER Fusing Unit ( p.4-15) Hot roller and fusing lamp ( p.4-16) Pressure roller [A] Bushing [B] Pressure roller lever [C] Spring [D] M080 4-18...

  • Page 67: Thermistor And Thermostat

    1, 2 hooks) Thermistor [D] ( x 1, x 1) Thermostat [E] ( x 1) When removing the thermistor, remove the entire unit first and then separate it into two parts. Do not touch the thermostat with your hands. 4-19 M080...

  • Page 68: Hot Roller Strippers

    This prevents paper from curling around the hot roller. When installing the extra hot roller strippers, insert them in the two slots using a small pair of pliers until they snap into place. M080 4-20...

  • Page 69: Paper Feed

    Paper Feed 4.8 PAPER FEED 4.8.1 PAPER FEED ROLLER Pull out the paper tray before removing the paper feed roller. Paper feed roller [A] 4-21 M080...

  • Page 70: Friction Pad

    When reinstalling the friction pad follow this order: Replace the spring. Insert the right side of the friction pad first followed by the left side. Gently push the friction pad down into the slot and then pull forward very slightly. M080 4-22...

  • Page 71: By-Pass Tray

    Set the paper guide on the bushing. Install the right part of the actuator on the paper guide. Install the left part of the actuator in the machine. Install the paper guide. Check that the actuator moves smoothly and swings freely. 4-23 M080...

  • Page 72: Printer Controller Board

    Remove the NVRAM from the old printer controller board and insert it on the new board. The screws on the printer controller board are hand screws. Gently turn these screws when removing the printer control board. Pull on the handle to remove the printer controller board from the machine. M080 4-24...

  • Page 73: Engine Board

    Printer controller board ( p.4-24) Bracket [A] ( x 2, 1 grounding wire) Engine board [B] ( x 5, all connectors) Remove the NVRAM [C] from the old engine board and install it on the new board. 4-25 M080...

  • Page 74: Main Motor

    Main Motor 4.12 MAIN MOTOR Left cover ( p.4-5) Main motor [A] ( x 4, x 1) M080 4-26...

  • Page 75: Clutches

    Clutches 4.13 CLUTCHES There are four clutches on the machine as following. [A]: By-pass feed clutch [B]: Relay clutch [C]: Paper feed clutch [D]: Registration clutch 4-27 M080...

  • Page 76: M080 Sm

    4.13.1 BY-PASS FEED CLUTCH AND RELAY CLUTCH Left cover ( p.4-5) Holder Clutch bracket x 1) By-pass feed clutch [A] ( x 1) Relay clutch ( x 1, x 1) Route the harness [A] as shown below, when reinstalling the holder M080 4-28...

  • Page 77: Paper Feed Clutch And Registration Clutch

    Harness guide [A] (Rivet screw x 1, x 3, x all) Magnetic clutch stopper [B] ( x 1) Paper feed clutch [A] ( x 1) Main motor ( p.4-26) Registration clutch [B] ( x 1, x 1) 4-29 M080...

  • Page 78: Psu, Hvps

    7, all connectors) High voltage supply board [A] ( x 4) 230-volt machine only: Choke coil [B] ( x 2, x 1, x 3) PSU [C] ( x 5) The screw [D] is different from other four screws. M080 4-30...
  • Page 79 PSU, HVPS Route the PSU fan harness as shown the picture below, when reinstalling the PSU assembly. 4-31 M080...

  • Page 80: Fans

    4.15 FANS 4.15.1 COOLING FAN Right cover ( p.4-6) Cooling fan [A] ( x 2, Make sure that the cooling fan is reinstalled right mounting position. If it is not right mounting position, the air blowing wrong way occurs. M080 4-32...

  • Page 81: Psu Fan

    Fans 4.15.2 PSU FAN Right cover ( p.4-6) Fusing unit ( p.4-15) PSU assembly ( p.4-30) PSU fan with the bracket [A] ( x 1, x 2) PSU fan [B] ( x 2) 4-33 M080...

  • Page 83: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 85: Service Program Mode

    Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed. M080...

  • Page 86: Inputting A Value Or Setting For A Service Program

    Select the required setting using the "Up/Down arrow" keys [A], then press the "OK" key [B]. The previous value remains if the "OK" key [B] is not pressed. 5.1.3 EXITING SERVICE MODE Select "3. End" from the service mode main menu, then press the "OK" key. M080...

  • Page 87: Updating The Firmware

    What It Updates Engine Printer engine control Network DocBox Document server firmware Printer Printer feature applications System Printer management Network Support Network application Update Mode Err. Displays if an error occurs. Verify Data Verifies that the update executed successfully. M080...

  • Page 88: Precautions

    A print job sent to the machine during firmware update will interrupt the procedure. Before you start the firmware update procedure tell the operator: The machine must be disconnected from the network. The machine cannot be used during firmware update. M080...

  • Page 89: Machine Firmware Update

    "Please Wait" appears, then you will see "Preparing to Start Firmware Update...". Firmware names are displayed on the LCD. Scroll to the program to upgrade, then press [OK]. Press the [UPDATE] to start the upgrade. Loading ***************** Update done xxxxxxxxx M080...

  • Page 90: Error Recovery

    Insert the SD card into the SD slot 2 (lower) on the controller. Turn on the machine. The machine automatically starts to download the software. When downloading is finished, "Updated" is displayed. Turn off the machine, then remove the card. M080...

  • Page 91: Engine

    The default settings of the DIP Switches are as followed; "No.1: ON" and "No. 2 to 4: OFF ". 10. Turn on the machine, and print the service summary report. Engine If a download attempt failed, try downloading the new firmware again using the normal firmware download procedure described in "Machine Firmware Update". M080...

  • Page 92: Power-On Self Tests

    CPU, ASIC and clock Flash ROM Resident and optional SDRAM IEEE 802.11a/g, Gigabit Ethernet or IEEE1284 (if installed) NVRAM Optional HDD (if installed) To check the error codes, use engine SP 7832. Refer to "Controller Error" for details about the error codes. M080...

  • Page 93: Dip Switches

    DIP Switch 1 (Bit 1) on the controller board is used for the error recovery after the firmware updating procedure failed. The default settings of the DIP Switches are as followed; "No.1: ON" and "No. 2 to 4: OFF ". M080...

  • Page 95: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 97: Service Call Conditions

    Service Call Conditions 6. TROUBLESHOOTING 6.1 SERVICE CALL CONDITIONS For "Service Call Conditions" information, see "Appendices". M080...

  • Page 98: Error Messages

    Cannot obtain IP address from DHCP server. Consult server.(101/201) your network administrator. Cannot connect with NetWare Connection with NetWare print server is unavailable. print server. (107/207) Cannot connect with Net Ware Connection with NetWare server is unavailable. server.(106/206) Consult your network administrator. M080...
  • Page 99 Exceeded max. print size. Press supported by this printer. Press [JobReset] to cancel [JobReset]. printing. The printer cannot communicate with Remote Failed to connect to server for Communication Gate. Check the connection to the Remote Diagnostics. Remote Server Gate. M080...
  • Page 100 The toner has run out, or the photo conductor unit Prepare Replacement Check has reached the end of its service life. Prepare a new print cartridge replacement(s). print cartridge. There are problems with the printer's font file. Printer Font Error. Contact your sales or service representative. M080...
  • Page 101 Authentication from the SD card failed. Turn the SD Card authenticatn.failed Error power off, and then back on. If the error recurs, recurs, call service. contact your sales or service representative. M080...
  • Page 102 Values set for IPv6/Gateway The IPv6 address or gateway address is invalid. addresses are invalid.(110/210) Check the network settings. WPA authentication could not complete. Consult your WPA Auth. incomplete.(211) network administrator. M080...

  • Page 103: General Troubleshooting

    Put a positioning pin in one of the holes Loosen four screws and move the laser unit. Tighten the laser unit. Print the trimming area pattern to check the image. If it is still the same, repeat steps 3 to 5. M080...

  • Page 104: Electrical Defects

    1st paper tray. Tray1 Paper end 14-17 The Paper End indicator does not light sensor Shorted even if there is no paper in the 1st paper tray. 14-20 Remaining paper Open The machine cannot determine the M080...
  • Page 105 The Rear Cover Open message is not displayed even if the rear Open cover or paper exit cover is opened. Rear Cover Safety The Rear Cover Open message is displayed even if the rear Shorted cover or paper exit cover is closed. M080...
  • Page 106 AC 100V/120V 5.0 A AC 100V/120V 4.0 A DC 5V 5.0 A DC 5V 6.3A DC24V Europe Fuse Current Voltage 8.0 A AC 220V-240V 3.15 A AC 220V-240V 4.0 A DC 5V 5.0 A DC 5V 6.3A DC24V M080 6-10...

  • Page 107: Skew Adjustment

    General Troubleshooting 6.3.3 SKEW ADJUSTMENT Follow the instructions in this flowchart to correct image skew. 6-11 M080...

  • Page 108: Streaks In The Sub Scan Direction

    Interval Width (approx.) Check: 94 mm OPC Drum (diameter 30 mm) 50 mm Transfer Roller (diameter 16 mm) 105 mm Fusing Roller (diameter 33 mm) 100 mm Pressure Roller(diameter 32 mm) M080 6-12...

  • Page 109: Miscellaneous Problems

    (High usage can foul the actuator and type. with paper dust.) Replace registration sensor Replace registration sensor actuator HDD unit not recognized The HDD unit of another machine cannot be used. Replace the HDD unit with the new HDD. 6-13 M080...

  • Page 111: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 113: Energy Saver Modes

    Auto Off Mode On/Off You can specify whether or not to switch Auto Off Mode. On (Default) Auto Off Timer Specify time for entering the Auto Off mode. 1 minute (Default) 5 minutes 15 minutes 30 minutes 45 minutes 60 minutes M080...

  • Page 114: Auto Off Scheduler Setting

    The printer will automatically go into Auto Off mode if it detects a low ambient brightness around it such as at night. Auto Off Setting You can specify whether or not to enable the ECO Night Sensor Active Inactive (Default) M080...

  • Page 115: Return To Standby Mode

    3 Dark (Default) (equivalent to a building interior at sunset: approximately 2.4 lx)) 5 Dim (equivalent to a building interior at sunset: approximately 75.0 lx) Return to Standby Mode The machine returns to standby mode from Auto Off mode after 12 sec. or less M080...

  • Page 116: Paper Save

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! M080...

  • Page 117: Duplex + Combine

    For one duplex page, the duplex counter goes up by 1. For a duplex job of a three-page original, the duplex counter will only increase by 1, even though two sheets are used. Recommendation Please explain these features to the customers so they can reduce their paper usage. M080...

  • Page 118: Duplex Mode Tables

    Sheets used Saved If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs. M080...
  • Page 119 Paper Save 2 in 1 mode: Simplex Sheet Duplex Paper Originals Total counter Duplex counter used Sheets used Saved M080...
  • Page 120 Paper Save Duplex + 2 in 1 mode: Simplex Sheet Duplex Paper Originals Total counter Duplex counter used Sheets used Saved M080...
  • Page 121 M080 SERVICE MANUAL APPENDICES...
  • Page 123 M080 APPENDICES TABLE OF CONTENTS APPENDIX: SPECIFICATIONS ........... 1-1     BASIC SPECIFICATIONS ................. 1-1     1.1.1 GENERAL SPECIFICATIONS ............1-1     1.1.2 EXTERNAL OPTIONS ..............1-4     1.1.3   PAPER SIZES .................. 1-5   Envelopes .................... 1-7  ...
  • Page 124 SERVICE MODE TABLE ..............3-9   SP1-xxx: Feed ..................3-9   SP2-xxx: Drum ................... 3-13   SP3-xxx: Process ................3-15   SP5-xxx: Mode ................... 3-17   SP7-xxx: Data Log ................3-58   SP8XXX: Data Log 2 ................3-72   M080 SM Appendix...

  • Page 125: Appendix: Specifications

    APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 127: Basic Specifications

    15.3 x 21.4 x 13.6 in. 388 x 450 x 477 mm With Opt. Tray (x1 500) 15.3 x 17.7 x 18.8 in. 388 x 450 x 609 mm With Opt. Trays (x2) 15.3 x 17.7 x 24.0 in. SM Appendix M080...
  • Page 128 Plain Paper, Thick Paper, Transparency, Bypass tray Recycled Paper, Envelope Env. Feeder Envelope Standard Tray 60-105g/m , 16-34 lb. Paper Weight Op. Paper Tray 60-105g/m , 16-34 lb. Bypass tray 60-162g/m , 16-43 lb. Warm-up Time 19 sec or less M080 SM Appendix...
  • Page 129 Selectable: 1, 5, 15, 30, 45, 60, Off US: UL60950, CUL Safety Standard EU: CE Marking, TUV(EN60950) US: Energy Star Environmental Standard EU: BAM specifications Total counter Electric Counter Supported DESS Supported 80 GB Standard 256 MB Maximum 512 MB SM Appendix M080...

  • Page 130: External Options

    , 16-28 lb. Dimensions (w x d x h) 305.5 x 336.6 x 216.4 mm, 12.0 x 13.3 x 8.5 in. Weight 5.0 kg or less, 13.2 lb or less Printing Speed P2: 36 (A4-SEF) / 37 (LT-SEF) ppm M080 SM Appendix...

  • Page 131: Paper Sizes

    105x148 mm Legal 8 1/2”x14” mm Letter 8 1/2”x11” mm 5 1/2” x 8 1/2” 5 1/2” x 8 1/2” Exec 7 1/4”x10 1/2” 8” x 13” Foolscap 8 1/2” x 13” Folio 8 1/4” x 13” SM Appendix M080...
  • Page 132 Need to select paper size by operation panel after the dial is set to Need to input paper size by operation panel and driver. Need to specify paper size by using dial. Not supported. Does not apply M080 SM Appendix...

  • Page 133: Envelopes

    Basic Specifications The printable area may vary depending on paper size, printer language and printer driver settings. Envelopes SM Appendix M080...

  • Page 134: Operating Environment

    71 dB or less Noise Emission Standby 42 dB or less 42 dB or less Sound Pressure Printing 61 dB or less 65 dB or less Level (All Models) Standby 36 dB or less 36 dB or less (Operating Position) M080 SM Appendix...

  • Page 135: Operation Panel Led Specifications

    Data being received or processed or the printer Flashing Data In Green is spooling Data being received or processed; more data coming Ready to print Suspend/Resume Green Suspend No messages or error conditions requiring attention Error Printer requires service SM Appendix M080...

  • Page 136: Controller Specifications

    Controller Specifications 1.2 CONTROLLER SPECIFICATIONS 1.2.1 CONTROLLER BOARD DDR DIMM I/F Engine I/F PCI Option HDD I/F USB Host I/F USB I/F LAN I/F SD Card I/F (Slots x2) M080 1-10 SM Appendix...

  • Page 137: Printing Functions

    * With HDD 1.2.3 PRINTER DRIVERS PostScript3 Windows Item PCL5e/6 RPCS 2000/XP/ Vista /Server2003 /2008/ 8.6-9.2 Windows 7 Job Binding Send to Document Server Sample Print Locked Print Reduce/Enlarge (Scaling) Reduce/Enlarge Centering Collate Layout (N-up) Poster SM Appendix 1-11 M080...
  • Page 138 Front and Back Cover Sheets Slip Sheet Chaptering (Page Layout) Chaptering (Single Page Insert) Chaptering (Page Block Insert) User Defined Pages Tab Stock Printing Mirror Image Print Negative Image Print Dithering Image Smoothing Edge Smoothing Toner Saving M080 1-12 SM Appendix...
  • Page 139 Controller Specifications Watermark Form Overlay Header/Footer Adjust image position Binding Margins User ID User Code Rotate Print Reverse Order Print Do not print Blank pages Edge to Edge Print Y*3: After Mac OSX10.2 SM Appendix 1-13 M080...

  • Page 140: Supported Environments

    Datacenter Ed. Win Server Standard x64 Ed. Yes* Yes* Yes* Yes * 2003/2003R2 Enterprise x64 Ed. Yes* Yes* Yes* Yes * Datacenter x64 Ed. Web Ed. Ultimate Ed. Enterprise Ed. Vista Business Ed. Premium Ed. Home Ed. M080 1-14 SM Appendix...

  • Page 141: Mac Os Environments

    Mac OS X Native (v. 10.1 or Later) *1 Notes Mac OS X v.10.0.X is not supported. Plug-in function for "Sample Print", "Locked Print" and "User Code" is supported from Mac OS X 10.2 and later. Mac OS X v.10.2.0 is not supported. SM Appendix 1-15 M080...

  • Page 142: Unix Environment

    Microsoft Windows 2000/XP Professional with NDPS Gateway Supported Novell Client 4.83 or later *Windows XP Home (V4 Release) Client OS Edition is not supported since Novell Client does not support this OS. Localization English, German, French, Italian, Spanish M080 1-16 SM Appendix...

  • Page 143: Sap R/3 Environment

    Code 128, Code 39, Code 93, Barcode Fonts (Support Codebar, 2 of 5 Supported Latin 1 only) interleaved/Industrial/Matrix, MSI, USPS, Barcode & OCR UPC/EAN Fonts* OCR Fonts OCR A, OCR B * Need to purchase Barcode & OCR Package SM Appendix 1-17 M080...

  • Page 144: Controller Interface Specifications

    Server2003/2003R2/2008, Mac OS 140m (11M bps), 200m (5.5 Mbps), 270 m (2 Distance between devices Mbps), 400 m (1 Mbps) Frequency From 2,400 MHz to 2,497 MHz Channel 1-11 ch (US model), 1-13 ch (EU model) M080 1-18 SM Appendix...
  • Page 145 Ad hoc mode, 802.11b Ad hoc mode, Type of connection Infrastructure mode, WPA Gigabit Ethernet (Option) Data Transmission Speed 10M bps, 100 Mbps, 1000 Mbps Protocol TCP/IP, IPX/SPX, SMB, AppleTalk Windows 2000/XP/Vista, Windows Supported OS Server2003/2003R2/2008, Mac OS Distance between devices 100m SM Appendix 1-19 M080...

  • Page 146: Supported Utilities

    DeskTopBinderLite –SmartDeviceMonitor for Client Font Manager 2000 WebImageMonitor (embedded web server) *1Mac OS X v.10.0.x is not supported. *2Mac OS X v.10.2.0 is not supported Optional Utilties Utility Name Supported? DeskTopBinder Professional Web Smart Device Monitor M080 1-20 SM Appendix...

  • Page 147: Troubleshooting Guide

    APPENDIX: TROUBLESHOOTING GUIDE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 149: Appendix: Troubleshooting Guide

    If the problem is with electrical circuit boards, disconnect the connectors first. Then reconnect the connectors before you replace the PCBs. If the problem is with a motor lock, first examine the mechanical load. Then replace motors or sensors. SM Appendix M080...

  • Page 150: Sc Code Descriptions

    Once the polygon motor was detected Polygon motor cable in the lock state after started to rotate, within 0.2 sec. it entered the unlock state. -or- After the polygon motor switched off, it did not enter unlock state within 3 sec. M080 SM Appendix...
  • Page 151 Engine board defective detect 2nd beam laser detection signal within 500 ms. Development bias leak High voltage supply board defective A development bias leak signal was Defective cartridge connection detected for 200 ms. SM Appendix M080...
  • Page 152 Fusing lamp open Just before reaching warm-up Fusing thermostat open temperature, the fusing temperature Power supply board Defective did not rise above 80°C within 15.5 sec. Defective connection of the after the power relay switched on. fusing unit M080 SM Appendix...
  • Page 153 Fusing thermistor defective 60°C three times within 500 ms. Power supply board defective Defective connection of the A 60°C increase in fusing temperature fusing unit was detected at five 1-sec. intervals within 60 sec. before reaching fusing temperature. SM Appendix M080...
  • Page 154 SP1913 is set to on, turning the machine power off/on does not reset the jam counter. Fan motor error Fan motor disconnected, defective The machine does not lock for 3sec Fan motor harness loose, during rotating the fusing fan motor. broken, defective M080 SM Appendix...
  • Page 155 ACK Check if the setting of the signal was received within 100 ms. SP5113 is correctly set. Check the connection between the main machine and optional counter device. SM Appendix M080...
  • Page 156 Replace the counter device. Counter device error 4 Counter device control board defective Backup battery of counter device A backup battery error was returned defective by the counter device. Replace the counter device. M080 SM Appendix...
  • Page 157 GW controller board. Replace NVRAM. Replace GW controller board. Engine to controller communication Examine the connection error . between the controller and the engine board. Replace the engine board if the no answer error is frequent. SM Appendix M080...
  • Page 158 Check and set the correct AT command (SP5819-160). Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. -005 Same as -001 Consult with the user's local telephone company M080 2-10 SM Appendix...
  • Page 159 The EEPROM was not connected at EEPROM connected improperly power on, or read/write operations EEPROM missing on the EEPROM failed. Engine response error Engine board installed incorrectly Engine board defective Controller board defective Controller data transfer error SM Appendix 2-11 M080...
  • Page 160 SD card data defective; use kernel, or root system files from the another SD card OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted. Watchdog error M080 2-12 SM Appendix...
  • Page 161 For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel. SM Appendix 2-13 M080...
  • Page 162 NVRAM socket damaged NVRAM socket damaged Self-diagnostic Error: Make sure NVRAM is seated NVRAM/Optional NVRAM correctly in its socket The NVRAM or optional NVRAM Replace the NVRAM on the returned an error during the controller board self-diagnostic test. M080 2-14 SM Appendix...
  • Page 163 The error code is not displayed on the operation panel. The additional error codes (0F30, 0F31, etc. are listed in the SMC report. Self-diagnostic Error: Optional Replace the optional memory board The optional RAM returned an Controller board defective error during the self-diagnostic test. SM Appendix 2-15 M080...
  • Page 164 ASIC (Option memory) Self-diagnostic error: Centronics device Self-diagnostic error: Clock Generator Replace the controller board A verify error occurred when setting data was read from the clock generator via the I2C bus. Self-diagnostic error: Serial Flash M080 2-16 SM Appendix...
  • Page 165 Wireless LAN error 2 During machine operation, the machine can get access to the board Wireless LAN card missing (was that holds the wireless LAN, but not removed) to the wireless LAN card (802.11b or Bluetooth). SM Appendix 2-17 M080...
  • Page 166 A serious error occurs when data is encrypted to update an encryption key with the HDD encryption unit. [Number] shows a suffix number of SC code. [0], [1], [30]: Replace the controller board. [2]: Replace the NVRAM. M080 2-18 SM Appendix...
  • Page 167 HDD was awakened from the energy HDD defective save mode it did not return to the Controller board defective ready status within 30 sec. Bad sector Maximam HDD defective SM Appendix 2-19 M080...
  • Page 168 Data transfer did not execute normally while data was being written to the HDD. HDD access error HDD responded to an error during operation for a condition other than HDD defective. those for SC863, 864. M080 2-20 SM Appendix...
  • Page 169 SD card not inserted correctly SD card defective Controller board defective An error occurred while an SD card Note: If you want to try to was used. reformat the SC card, use SD Formatter Ver 1.1. SM Appendix 2-21 M080...
  • Page 170 SP5832. turned on, or power was turned off Note: If you turn off the machine while the machine used the HDD. while the HDD is being accessed, this can damage the HDD. M080 2-22 SM Appendix...
  • Page 171 HDD Data Overwrite Security SD Defective SD card (M352) card error SD card (M352) not installed Replace the NVRAM and then install the new SD card (M352). Check and reinstall the SD card (M352). SM Appendix 2-23 M080...
  • Page 172 NVRAM defective NVRAM data scrambled The total counter contains Unexpected error from external something that is not a number. source External Controller error 1 External Controller error 2 External Controller error 3 External Controller error 4 M080 2-24 SM Appendix...
  • Page 173 BREAK signal from the other station was detected. Printer error 1 Software defective; turn the machine off/on, or change the An internal application error was controller firmware detected and operation cannot Insufficient memory continue. SM Appendix 2-25 M080...
  • Page 174 SC990 or SC991, including the software file name, line number, and so on. 1) is the recommended method, because another SC could write over the information for the previous SC. M080 2-26 SM Appendix...
  • Page 175 A RAM or DIMM option required by the application is not installed or not installed correctly. Application start error Software defective; change the firmware for the application that failed An option required by the application (RAM, DIMM, board) is not installed SM Appendix 2-27 M080...

  • Page 177: Appendix: Sp Mode Tables

    APPENDIX: SP MODE TABLES R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 179: Printer Controller Service Mode

    0: Disable 1: Enable SD Card Save Mode Enabled: Print jobs will be saved to an SD Card in the GW SD slot "Card Save Function" in the service tables of Field Service Manual). bit 5 bit 6 SM Appendix M080...
  • Page 180 Disabled: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly. bit 4 bit 5 bit 6 bit 7 M080 SM Appendix...
  • Page 181 Enabled: Uses the same left margin as older HP models such as HP4000/HP8000. In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A" bit 3 bit 4 bit 5 bit 6 bit 7 SM Appendix M080...
  • Page 182 Size/Type" or "Any Custom Size/Type". bit 6 By default "Any Size/Type" and "Any Custom Size/Type" treat all paper in the bypass tray as if it were loaded in the SEF direction. This bitswitch changes the assumed direction to LEF. bit 7 M080 SM Appendix...
  • Page 183 Enabled: The image rotation will be performed as they were in the specifications of older models for the binding of pages of mixed orientation jobs. The old models are below: -PCL-: Pre-04A models SM Appendix M080...
  • Page 184 (PS, PCL5, PCL6), are always routed through the duplex unit. Not having to switch paper paths increases the print speed slightly. bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 M080 SM Appendix...
  • Page 185 1: JOB END is sent by the device to the client after the last copy has finished printing. This causes the page counter to be incremented at the end of each job. SM Appendix M080...
  • Page 186 Clear Setting Initializes settings in the "System" menu of the user mode. Prints the service summary sheet (a summary of all the controller 1004 Print summary settings). 1005 Disp Version Displays the version of the controller firmware. M080 SM Appendix...

  • Page 187: Printer Engine Service Mode

    ] to select the settings (plus or minus). The specification is 4±2 mm 1001 001 Bypass Tray Plain 1001 002 Bypass Tray Thick 1001 003 Main Tray Plain [-40 to +40/0/1] 1001 004 Main Tray Thick 1001 005 Optional Tray 1001 006 Duplex SM Appendix M080...
  • Page 188 [–8 mm to+8 mm/0/2 mm step] Fusing control Normal, Phase control Use phase control if the room lights flicker when the fusing lamp starts. 1104 Off: Normal On: Phase Control Defaults: NA Off (Normal), EU On (Phase Control) M080 3-10 SM Appendix...
  • Page 189 1910 mode. Normal: There is no 20 sec. warm-up period. However, just after the main power switch is turned on, the motor rotates to clean the drum. Normal, Roller Turn SM Appendix 3-11 M080...
  • Page 190 1914 [Nip Measure] Fusing Nip Width Measurement [0 or 1 / 0 /-] Measure Exe. 0: Not execute, 1: Execute 1914 001 Performs the nip width measurement. This is for by-pass tray and used OHP type. M080 3-12 SM Appendix...

  • Page 191: Sp2-Xxx: Drum

    Adjusts the number of prints the machine can make after it detects toner 2213 near-end. [50 to 200/200/50 sheets/step] Transfer Curr Transfer Current 2301 Adjusts the correction current applied to the transfer roller. [-4 to +8/0/2 uA /step] SM Appendix 3-13 M080...
  • Page 192 If this is "Yes", the machine automatically adjusts the charge roller voltage 2910 and transfer current in response to the temperature in the machine. [Yes/ No] Waste Toner Cnt Used Toner Count 2980 Displays the waste toner count. M080 3-14 SM Appendix...

  • Page 193: Sp3-Xxx: Process

    Set this to yes to prevent the following: Grey banding parallel to the paper feed direction Cleaning blade flipping due to friction between blade and drum Noise due to friction between blade and drum SM Appendix 3-15 M080...
  • Page 194 AIO when prints become too pale. [0 to 1/0/1] 0: Yes (Printing stops when toner end is detected.) 1: No (Printing can continue even after toner end is detected.) M080 3-16 SM Appendix...

  • Page 195: Sp5-Xxx: Mode

    Switches the banner display of the IP address off and on. [0 to 1/0/1] 0= No, 1= Yes 5055 For example, if this SP is switched on, the IP address will be displayed below "Ready" while the printer is in standby mode: Ready 169.254.187.055 SM Appendix 3-17 M080...
  • Page 196 Sunday is the start of the 2nd week, then input a "2" for this digit. The time when the change occurs (24-hour as hex code). 5th, 6th Example: 00:00 (Midnight) = 00, 01:00 (1 a.m.) = 01, and so on. M080 3-18 SM Appendix...
  • Page 197 Jam Alarm Sets the alarm to sound for the specified jam level (document misfeeds are not included). [0 to 3/3/1 step] 5504 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) SM Appendix 3-19 M080...
  • Page 198 5507 134 Interval: A5 specify the paper control call interval for the referenced paper sizes. DFU 5507 141 Interval: B4 [00250 to 10000/1000/1 Step] 5507 142 Interval: B5 5507 160 Interval: DLT 5507 164 Interval: LG M080 3-20 SM Appendix...
  • Page 199 Initializes items 2 to 15 below. Initializes all registration settings for the engine and 5801 002 Eng Memory Clr process settings. Initializes default system settings, SCS (System 5801 003 Control Service) settings, operation display coordinates, and ROM update information. SM Appendix 3-21 M080...
  • Page 200 Initializes the MIRS (Machine Information Report 5801 016 MIRS Setting Service) settings. Initializes the CCS (Certification and Charge-control 5801 017 Service) settings. 5801 018 Initializes information in non-volatile RAM. 5801 019 LCS Setting Initializes information in non-volatile RAM. M080 3-22 SM Appendix...
  • Page 201 5803 011 Paper Full Sens Paper Overflow Sensor 5803 013 Regist Sens Registration Sensor 5803 014 Exit Sens Paper Exit Sensor 5803 016 Mlt PaperEnd Bypass paper sensor 5803 017 Tray1 PaperEnd Paper end sensor, Standard Tray SM Appendix 3-23 M080...
  • Page 202 Duplex Cover Duplex Unit cover switch 5803 039 Duplex UnitSet Duplex Unit 5803 040 Dplx Ent Sens Duplex Entrance Sensor 5803 041 Dplx Exit Sens Duplex Exit Sensor 5803 042 Dplx Turn Sens Duplex Inverter Sensor M080 3-24 SM Appendix...
  • Page 203 Paper Tray Motor-1st Opt. Paper Tray 5804 024 Bank2 Motor Paper Tray Motor-2nd Opt. Paper Tray 5804 026 No2 CL Paper Feed Clutch-2nd Opt. Paper Tray 5804 027 No3 CL Paper Feed Clutch-3rd 5804 028 Dplx Mt Normal Duplex Inverter Motor-forward SM Appendix 3-25 M080...
  • Page 204 Use this to input the telephone number of the CE printed on 5812 1 Service the SP print mode printout. Use this to input the fax number of the CE printed on the SP 5812 2 Fax Tel No. print mode printout. M080 3-26 SM Appendix...
  • Page 205 [0 to 1 / 0 / 1 /step] 0: Uses the RCG certification 1: Does no use the RCG certification RCG Connect Timeout 5816 008 Specifies the connect timeout interval when calling the RCG. [1 to 90 / 10 / 1 second /step] SM Appendix 3-27 M080...
  • Page 206 This SP displays the embedded RCG installation end flag. 5816 021 0: Installation not completed 1: Installation completed RCG-C Regist Det This SP displays the external RCG installation status. 5816 022 0: External RCG not registered 1: External RCG registered 2: Device registered M080 3-28 SM Appendix...
  • Page 207 This SP sets the port number of the proxy server used for communication between embedded RCG-N and the gateway. This setting is necessary to 5816 064 set up embedded RCG-N. Note: This port number is customer information and is not printed in the SMC report. SM Appendix 3-29 M080...
  • Page 208 The rescue certification setting is completed and the GW URL is being notified of the certification update request. The notification of the request for certification update has completed successfully, and the system is waiting for the certification update request from the rescue GW URL. M080 3-30 SM Appendix...
  • Page 209 Notification that no certification was issued. Notification that GW URL does not exist. 5816 069 CERT Up ID The ID of the request for certification. 5816 083 Firm Up Status Displays the status of the firmware update. SM Appendix 3-31 M080...
  • Page 210 Asterisks (***) indicate that no DESS exists. Displays the common name of the issuer of the @Remote certification. CN = the following 30 5816 092 CERT: Issuer bytes. Asteriskes (***) indicate that no DESS exists. M080 3-32 SM Appendix...
  • Page 211 4: The registered module by the embedded RCG has not started. Allows entry of the number of the request needed 5816 202 Letter Number for the embedded RCG device. Executes the inquiry request to the @Remote 5816 203 Confirm Execute GateWay URL. 5816 204 Confirm Result SM Appendix 3-33 M080...
  • Page 212 2: Registration in progress 3: Proxy error (proxy enabled) 5816 207 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error 9: Registration executing M080 3-34 SM Appendix...
  • Page 213 Response from GW -2391 Two registrations for same device -2392 Parameter error -2393 External RCG not managed -2394 Device not managed -2395 Box ID for External RCG is illegal -2396 Device ID for External RCG is illegal SM Appendix 3-35 M080...
  • Page 214 Uploads the UP and SP mode data (except for counters and the serial 5824 number) from NVRAM on the control board to a flash memory card. While using this SP mode, always keep the front cover open. This prevents a software module accessing the NVRAM during the upload. M080 3-36 SM Appendix...
  • Page 215 Enables and disables bi-directional communication on the parallel connection between the machine and a 5828 050 1284 Compatible computer. [0to1/1] 0:Off, 1: On Disables and enables the ECP feature (1284 Mode) for data transfer. 5828 052 [0to1/1] 0: Disabled 1: Enabled SM Appendix 3-37 M080...
  • Page 216 These SPs are the IPv6 stateless addresses (1 to 5) referenced on the Ethernet or wireless LAN (802.11b) 5828 149 ActIPv6Sttles2 in the format: 5828 151 ActIPv6Sttles3 "Stateless Address" + "Prefix Length" The IPv6 address consists of a total 128 bits configured 5828 153 ActIPv6Sttles4 M080 3-38 SM Appendix...
  • Page 217 However, the actual IPV6 address display is abbreviated according to the following rules. Rules for Abbreviating IPV6 Addresses The IPV6 address is expressed in hexadecimal delmited by colons (:) with the following characters: 0123456789abcdefABCDEF A colon is inserted as a delimiter every 4th hexadecimal character. fe80:0000:0000:0000:0207:40ff:0000:340e SM Appendix 3-39 M080...
  • Page 218 [1 to 11(NA) or 13 (EU)/11 (NA) or 13 (EU)] Channel Min Sets the minimum range of the bandwidth for operation of the wireless LAN. 5840 007 This bandwidth setting varies for different countries. [1 to 11(NA) or 13 (EU)/1 (NA) or 1 (EU)] M080 3-40 SM Appendix...
  • Page 219 Output related (printing, delivery) Repository related 5844 Transfer Rate Sets the speed for USB data transmission. [Full Speed or Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] (DFU) SM Appendix 3-41 M080...
  • Page 220 (This causes multiple errors, of course.) With this SP off, the machine will stop communicating with the network if the settings are wrong. This reduces the amount of spurious network traffic caused by errors due to incorrect settings. M080 3-42 SM Appendix...
  • Page 221 This SP uses bit switches to set up the fuzzy search options for the UCS local address book. Meaning Checks both upper/lower case characters 5846 060 Japan Only --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used --- SM Appendix 3-43 M080...
  • Page 222 5846 064 [0 to 32/0] Note: This SP does not normally require adjustment. It is enabled only after the system administrator has set up a group password policy to control access to the address book. M080 3-44 SM Appendix...
  • Page 223 [0 to 0xFFFFFFFF/0/1] Note: These SP codes are for display 5848 213 PrimarySrv DFU only; they cannot be changed. 5848 214 Secondary Srv DFU StartTime DFU 5848 215 [0 to 0xFFFFFFFF/0/1] IntervalTime DFU 5848 216 [1 to 100/1/1] SM Appendix 3-45 M080...
  • Page 224 When set to "1" allows reception of firmware data via the local port (IEEE 5856 1284) during a remote ROM update. This setting is reset to zero after the machine is cycled off and on. [0to1 / 0 / 1] 0: Not allowed 1: Allowed M080 3-46 SM Appendix...
  • Page 225 This SP copies the log on an SD card (the file that contains the information written directly from shared memory) to a log specified by key number. Make SD LogFile 5857 017 This SP creates a 4 MB file to store a log on an SD card. SM Appendix 3-47 M080...
  • Page 226 Key 5 files for functions that use common memory on the controller board. 5859 006 Key 6 [-9999999 to 9999999/0/1] 5859 007 Key 7 5859 008 Key 8 5859 009 Key 9 5859 010 Key 10 M080 3-48 SM Appendix...
  • Page 227 POP to SMTP Wait POP authentication and connection with SMTP. Communication stops if this time is exceeded. [0-3000/300] This SP specifies POP3 protocol or switches off receiving. 5860 009 Rcv Protocol 1: POP3 2: IMAP4 3: SMTP SM Appendix 3-49 M080...
  • Page 228 5860 020 Sets the amount of time to wait before saving a mail that breaks up during reception. The received mail is discarded if the remaining portion of the mail is not received during this prescribed time. M080 3-50 SM Appendix...
  • Page 229 SP to set the SMTP certification method directly. However, this 5860 025 SP can be used only after SP5860 003 has been set to "1" (On). Bit0: LOGIN Bit1: PLAIN Bit2: CRAM_MD5 Bit3: DIGEST_MD5 Bit4 to Bit 7: Not Used SM Appendix 3-51 M080...
  • Page 230 [0 to 1/0/1] 0: Use. Allocates 46 MB for sending and 8 MB for receiving. 1: Do not use Adjusts the RAM Disk size for the PDL storage. 5869 002 [0 to 255 / 4 / 1] M080 3-52 SM Appendix...
  • Page 231 This is an undo function. It cancels the previous execution. Option Setup Data Overwrite Security (DOS) Setup 5878 Press [#Enter] to initialize the Data Overwrite Security option. ROM update 5886 The setting of this SP allows or prohibits updating the ROM. 0:Yes, 1:No SM Appendix 3-53 M080...
  • Page 232 "SD_COUNTER" in the root directory of the SD card. Test Print 5902 Prints the test pattern that you selected with SP 5902-003. 1 Sheet Test 5902 001 Prints one test pattern Cont Test 5902 002 Prints consecutive copies of the test pattern M080 3-54 SM Appendix...
  • Page 233 This information is stored in NVRAM. If the NVRAM is defective or has been 5907 replaced, these names should be registered again. To set the plug and play model name, enter the model number, and then press [#Enter]. SM Appendix 3-55 M080...
  • Page 234 5930 002 Important: The setting of SP5930 002 is ignored unless SP5930 001 is set to "Yes". In order for the PM alerts to display both SP5930 001 and SP5930 002 must be set to "Yes". M080 3-56 SM Appendix...
  • Page 235 SP Print Mode 5990 001 All (Data List) 5990 002 SP (Mode Data Li(st) 5990 004 Logging Data Prints the summary sheet for the item selected. 5990 005 Diagnostic Repor(t) 5990 006 Non-Default 5990 007 NIB Summary SM Appendix 3-57 M080...

  • Page 236: Sp7-Xxx: Data Log

    Latest 3 7403 005 Latest 4 Displays the most recent service calls successive groups of 10. 7403 006 Latest 5 7403 007 Latest 6 7403 008 Latest 7 7403 009 Latest 8 7403 010 Latest 9 M080 3-58 SM Appendix...
  • Page 237 Error No. Error At Power On Off-1 VerticalSN Off-2 VerticalSN Off-RegistBypass Off-Regist Tray1 7504 Off-Regist Tray2 Off-Regist Tray3 Off-RegistDuplex On-Regist SN Off-Exit SN On-Exit SN Off-Duplx Exit On- Duplx Exit Off-Dup Inverter On- Dup Inverter Off-Duplex Exit SM Appendix 3-59 M080...
  • Page 238 7506 133 A4 SEF 7506 134 A5 SEF 7506 142 B5 SEF Displays the total number of jams by paper size 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF 7506 255 Others M080 3-60 SM Appendix...
  • Page 239 Latest 2 7507 004 Latest 3 Sample Display: 7507 005 Latest 4 CODE: 007 7507 006 Latest 5 TOTAL: 0000334 7507 007 Latest 6 7507 008 Latest 7 7507 009 Latest 8 7507 010 Latest 9 SM Appendix 3-61 M080...
  • Page 240 It counts up one page when the engine has made the average number of rotations that is required for one page of a three-page job. 7803 001 Paper 7803 002 Transfer Rol(ler) 7803 003 Paper Feed Rol(ler) 7803 004 Fusing Unit M080 3-62 SM Appendix...
  • Page 241 Assert Info 7901 001 File Name Records the location where a problem is detected in the 7901 002 # of Lines program. The data stored in this SP is used for problem analysis. 7901 003 Location SM Appendix 3-63 M080...
  • Page 242 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 7910 211 Web System 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 M080 3-64 SM Appendix...
  • Page 243 7910 181 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 7910 211 WebSystem 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 SM Appendix 3-65 M080...
  • Page 244 Displays the maintenance ID 7931 007 Maintenance ID 1: Printer (no maintenance contract) 3: Accessories Displays the conditions of AIO 7931 008 New AIO 0: Normal 64: New AIO 7931 009 Recycle Count 0 to 3 M080 3-66 SM Appendix...
  • Page 245 Counter adds once for each sheet output. Displays Year-Month-Date of installation for the AIO unit, this setting updates automatically through a serial 7931 018 Install Date interface with the machine when the new unit is installed. SM Appendix 3-67 M080...
  • Page 246 PreConduct Time. Rotation count of the 7932 002 PreConductTime previous OPC. Note: The counter increments by "1" for every 6 sec. of drum rotation time. To calculate the actual time in sec., multiply the displayed value by 6. M080 3-68 SM Appendix...
  • Page 247 What It Means 7932 04 Pre Cart Alert Toner near-end Toner end Used toner end OPC service life near-end OPC service life end SM Appendix 3-69 M080...
  • Page 248 AIO. The counter increments by "1" for every 6 sec. of drum rotation time. To calculate the actual time in sec., multiply the displayed value by 6. M080 3-70 SM Appendix...
  • Page 249 AIO. Important Note: This SP reads only the engine information. This information is not sent to the controller. 7993 Total counter Displays the engine total counter. It counts up for all prints, including service reports. SM Appendix 3-71 M080...

  • Page 250: Sp8Xxx: Data Log

    All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear. T:2-2-01 8381 These SPs count the number of pages printed by the customer. The counter for the application used for storing the pages P:2-2-01 8384 increments. [0 to 9999999/0/1] O:2-2-01 8387 M080 3-72 SM Appendix...
  • Page 251 [0 to 9999999/0/1] T:2-2-04 Total Duplex Pages Printed This SP counts the amount of paper (front/back counted as 1 page) used for 8411 duplex printing. Last pages printed only on one side are not counted. [0 to 9999999/0/1] SM Appendix 3-73 M080...
  • Page 252 These counts are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption. Pages that are only partially printed with the n-Up functions are counted as 1 page. M080 3-74 SM Appendix...
  • Page 253 844x 2 844x 3 844x 4 844x 5 844x 6 844x 7 844x 8 844x 9 844x 10 Full Bleed 844x 254 Other (Standard) 844x 255 Other (Custom) These counters do not distinguish between LEF and SEF. SM Appendix 3-75 M080...
  • Page 254 Bypass Tray Tray 1 Main Machine Tray 2 Main Machine Tray 3 Paper Tray Unit (Option) Tray 4 Paper Tray Unit (Option) Tray 5 LCT (Option) Tray 6 Tray 7 Currently not used. Tray 8 Tray 9 M080 3-76 SM Appendix...
  • Page 255 These SPs count by paper type the number pages printed by the printer application. 846x 1 Normal 846x 2 Recycled 846x 3 Special 846x 4 Thick 846x 5 Normal (Back) 846x 6 Thick (Back) 846x 7 846x 8 Other SM Appendix 3-77 M080...
  • Page 256 Total Counter: Breakdown These SPs count the total output broken down by color output, regardless of 8581 the application used. In addition to being displayed in the SMC Report, these counters are also displayed [0 to 9999999/0/1] M080 3-78 SM Appendix...
  • Page 257 [0 to 9999999/0/1] 3-0-03 Pixel Coverage Ratio This SP displays the count for the number of toner bottles used. The count is 8781 done based on the assumption that one toner bottle yields about 1,000 printed pages. SM Appendix 3-79 M080...
  • Page 258 8861 coverage in the range 11-20%. [0 to 9999999] 3-2-05 Toner Coverage 21-30% This SP counts the number of prints that had a percentage of black dot 8871 coverage in the range 21-30%. [0 to 9999999] M080 3-80 SM Appendix...
  • Page 259 8911 3-2-09 Coverage Display (Before Previous) 3-2-10 Dot Coverage Count Total 8921 These counters count the percentage of dot coverage for K toner. (This machine uses only black toner) 8921 001 Coverage (%):BK 8921 011 Coverage/P:BK SM Appendix 3-81 M080...
  • Page 260 Total down time due to SC errors. 8941 007 PrtJam Total down time due to paper jams during printing. 8941 008 OrgJam Total down time due to original paper jams. 8941 009 PM Unit End Total down time due to toner end. M080 3-82 SM Appendix...
  • Page 261 Total output for black & white 8999 013 Duplex (SP8411 001) Total output of duplexed sheets 8999 015 Cvg:BW% (SP8601 001) Total output of K pages 8999 017 Cvg:BW Pages (SP8601 011) Total output of K pages SM Appendix 3-83 M080...

  • Page 263: Duplex Unit Ad

    G893 DUPLEX UNIT AD1000 G893 DUPLEX UNIT AD1000 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 265 G893 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........1 1.1 COVERS ....................1 1.2 DUPLEX BOARD AND SENSORS ............2 1.3 INVERTER MOTOR ................. 3 2. DETAILED DESCRIPTIONS ............4 2.1 OVERVIEW ....................4 2.1.1 MECHANICAL COMPONENTS ............4 2.1.2 DRIVE COMPONENTS ..............

  • Page 267: Replacement And Adjustment

    Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Remove the duplex unit from the main unit. Open the upper cover [A] [A] Upper cover ( x 2) [B] Right cover ( x 2) [C] Left cover ( x 1) [D] Front cover ( x 2)

  • Page 268: Duplex Board And Sensors

    1.2 DUPLEX BOARD AND SENSORS Remove front cover (see previous section). [A] Duplex board bracket ( [B] Duplex board ( [C] Inverter sensor ( [D] Entrance sensor ( [E] Exit sensor ( G893...

  • Page 269: Inverter Motor

    Inverter Motor 1.3 INVERTER MOTOR Remove the motor bracket before removing the inverter motor. [A] Inverter motor (Timing belts x2, x1, Gear x1) G893...

  • Page 270: Detailed Descriptions

    2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. Junction gate 2. Entrance sensor 3. Inverter rollers 4. Transport rollers 5. Transport sensor 6. Exit sensor G893...

  • Page 271: Drive Components

    Overview 2.1.2 DRIVE COMPONENTS 1. Transport motor 2. Transport rollers 3. Inverter motor 4. Inverter rollers 2.1.3 ELECTRICAL COMPONENTS 1. Entrance sensor 2. Duplex board 3. Inverter motor G893...
  • Page 272 4. Junction gate solenoid 5. Inverter sensor 6. Exit sensor 7. Transport motor 8. Cover switch G893...

  • Page 273: Duplexing

    Duplexing 2.2 DUPLEXING 2.2.1 A4 LEF/LT LEF AND LONGER PAPER The duplex unit can store only one sheet of paper. Example: 8 pages. The center number (not circled) in the illustration shows the page order in the job. The circled numbers show the printing order (white circles: 1st side, black circles: 2nd side).
  • Page 274 G893...

  • Page 275: Feed In And Exit Mechanism

    Duplexing 2.2.3 FEED IN AND EXIT MECHANISM Feed: The junction gate solenoid [A] turns on to open the junction gate [B]. The paper fed from the main frame is sent to the inverter section [C]. Inversion and Exit: After the trailing edge of the paper passes the inverter sensor [D], the inverter roller [E] changes its rotation direction and the paper goes to the transport area [F].

  • Page 276: Safety Fuse

    2.3 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 G893...
  • Page 277 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 REVISION HISTORY Page Date Added/Updated/New None...
  • Page 279 G894/G362 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 PAPER FEED UNIT ..................1 1.2 PAPER FEED ROLLER ................2 1.3 FRICTION PAD ..................... 3 1.4 PAPER FEED CLUTCH, MOTOR ..............4 1.5 PAPER TRAY BOARD .................. 5 1.6 PAPER SIZE SWITCH ..................

  • Page 281: Replacement And Adjustment

    Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER FEED UNIT Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Remove the paper tray unit from the main unit. Pull out the paper tray. Before removing the paper feed unit, turn the main unit over.

  • Page 282: Paper Feed Roller

    Paper Feed Roller 1.2 PAPER FEED ROLLER Pull out the paper tray. Pull lever [B] to remove the paper feed roller [A]. G894/G362...

  • Page 283: Friction Pad

    Friction Pad 1.3 FRICTION PAD Pull out the paper tray Remove friction pad [A]. G894/G362...

  • Page 284: Paper Feed Clutch, Motor

    Paper Feed Clutch, Motor 1.4 PAPER FEED CLUTCH, MOTOR [A] Bracket ( [B] Paper feed clutch ( x1, gear x1) [C] Paper feed gear ( [D] Feed motor bracket ( [E] Feed motor ( x2, Timing belt x1, G894/G362...

  • Page 285: Paper Tray Board

    Paper Tray Board 1.5 PAPER TRAY BOARD [A] Paper tray board (Hooks x3, G894/G362...

  • Page 286: Paper Size Switch

    Paper Size Switch 1.6 PAPER SIZE SWITCH [A] Paper size switch (Hook x1, G894/G362...

  • Page 287: Detailed Descriptions

    Overview 2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS Paper feed roller Friction pad Bottom plate 2.1.2 ELECTRICAL COMPONENTS Paper tray board Paper end sensor Paper feed clutch Paper feed sensor Paper size switch Remaining paper sensor 1 Paper feed motor Remaining paper sensor 2 G894/G362...

  • Page 288: Paper Feed And Separation

    Paper Feed and Separation 2.2 PAPER FEED AND SEPARATION The paper tray holds 500 sheets of paper The paper feed unit uses the feed roller and friction pad method to separate paper. [A] Paper feed roller [B] Friction pad [C] Pressure spring [D] Paper feed sensor G894/G362...

  • Page 289: Paper Lift

    Paper Lift 2.3 PAPER LIFT Paper lift is the same as for the main unit. When the user puts the tray [A] in the machine, the bottom plate [B] lifts as follows. The slopes on the guide blocks [C] on the machine lift the tray arms [D] up. The springs [E] between the tray arms and bottom plates lift the plate.

  • Page 290: Paper End Detection

    Paper End Detection 2.4 PAPER END DETECTION When the paper tray runs out of paper, the feeler [A] drops into the cutout in the bottom plate to actuate the remaining paper sensor. G894/G362...

  • Page 291: Remaining Paper Detection

    Remaining Paper Detection 2.5 REMAINING PAPER DETECTION [A] Remaining paper sensor 1 [B] Remaining paper sensor 2 Remaining Remaining Paper Amount of paper Paper Sensor 2 Sensor 1 0 sheets (0%) 50 sheets (10%) 250 sheets (50%) 450 sheets (90%) 500 sheets (100%) OFF: Actuator Out, ON: Actuator In G894/G362...

  • Page 292: Paper Size Detection

    Paper Size Detection 2.6 PAPER SIZE DETECTION [A] Paper size switch [B] Paper size dial Paper Size A4 SEF A5 SEF B5 SEF Custom Size LG SEF LT SEF HLT SEF ON (Not pushed) OFF (Pushed) The machine disables paper feed from a tray if the paper size cannot be detected (if the paper size actuator is broken or no tray is installed) When the paper size dial is at the “*”...

  • Page 293: Safety Fuse

    Safety Fuse 2.7 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .,LTD ICP-N38 G894/G362...

  • Page 294: Envelope Feeder

    Envelope Feeder (G362) 3. ENVELOPE FEEDER 3.1 ENVELOPE FEEDER (G362) This envelope feeder is a tray that slides into the optional paper feed unit, replacing the paper tray. If two optional trays have been installed, the envelope feeder must go into the top tray.

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