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HP Computer User Manual

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Summary of Contents for HP Computer

  • Page 1 User Guide...
  • Page 2 Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. be bound by the terms of the HP End User To access the latest user guide, go to License Agreement (EULA).
  • Page 3 To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 Finding your hardware and software information ................. 3 2 Connecting to a network ........................... 4 Connecting to a wireless network ......................4 Identifying wireless and network status icons ..............
  • Page 6 Using TouchPad gestures ....................16 Horizontal scrolling .................... 17 Edge scrolling ....................17 5 Managing power ............................. 18 Shutting down the computer ....................... 18 Setting power options ......................... 18 Using power-saving states ....................18 Initiating and exiting Suspend ................19 Initiating and exiting Hibernation or Hybrid Sleep (select models only) ....
  • Page 7 Cleaning the display (All-in-Ones or Notebooks) ..........33 Cleaning the sides or cover ................33 Cleaning the TouchPad, keyboard, or mouse ........... 33 Traveling with or shipping your computer ................... 33 8 Securing your computer and information ......................35 Protecting the computer ........................35 Using passwords ..........................
  • Page 8 Changing the language of Setup Utility ................40 Navigating and selecting in Setup Utility ................40 Displaying system information ................... 41 Restoring factory default settings in Setup Utility .............. 41 Exiting Setup Utility ......................41 Using HP PC Hardware Diagnostics (UEFI) ..................41 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .......

  • Page 9: Starting Right

    This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources.

  • Page 10: More Hp Resources

    *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments...

  • Page 11: Finding Your Hardware And Software Information

    Click the System menu icon at the far right of the top panel, and then click System Settings. Select the Details icon from the System section. The Overview displays all the devices installed in your computer, including optical drives, solid-state drives (SSDs), or a secondary hard drive.

  • Page 12: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

  • Page 13: Using Operating System Controls

    Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

  • Page 14: Setting Up A Wlan

    WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and to basic Internet surfing.

  • Page 15: Connecting To A Wlan

    Using Bluetooth wireless devices Your computer may have a Bluetooth device depending on the model. A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: Computers (desktop, notebook, PDA) ●...

  • Page 16: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing wired network at your office.

  • Page 17: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, a projector, a TV, speakers, headphones, and, on select models, high-definition devices.

  • Page 18: Checking The Sound

    For best results when recording, speak directly into the microphone in a setting free of background noise. To confirm or change the audio settings on your computer, click the Sound menu icon at the right of the top panel. Using video...
  • Page 19 NOTE: Depending on your model, the function key for this operation may vary. Laptop display only: View the screen image on the computer only. ● both Mirror displays: View the screen image simultaneously on the computer and external ●...

  • Page 20: Displayport

    DisplayPort The DisplayPort connects the computer to a video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity.

  • Page 21: Configuring Audio Settings (With Hdmi Tv)

    HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: Click the Sound menu icon at the right of the top panel, and then click Sound Settings.

  • Page 22: Using The Keyboard And Pointing Devices

    Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, each time you press this key, the screen image alternates from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.

  • Page 23: Using The Touchpad

    Icon Description Most external monitors receive video information from the computer using the external VGA video standard. This key can also alternate images among other devices that are receiving video information from the computer. Plays the previous track of an audio CD or the previous section of a DVD.

  • Page 24: Navigating

    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. To click, double-click, and drag using your TouchPad: Click the System menu icon at the far right of the top panel, and then click System Settings > Mouse and Touchpad.

  • Page 25: Horizontal Scrolling

    Horizontal scrolling Horizontal scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. Edge scrolling Edge scrolling allows you to scroll using the edge of the TouchPad.

  • Page 26: Managing Power

    To shut down the computer, follow these steps: NOTE: If the computer is in the Suspend state or in Hibernation, you must first exit Suspend or Hibernation before shutdown is possible. Save your work and close all open programs.

  • Page 27: Initiating And Exiting Suspend

    When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. When Hybrid Sleep is initiated, the state of your computer, including your work, is saved to memory and the hard drive simultaneously. When you exit Hybrid Sleep, your computer resumes to the previous state.

  • Page 28: Using The Power Icon

    Change the settings under On battery power and When plugged in, as needed. Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. If the computer has a charged battery installed and the AC adapter is disconnected from the computer, the computer automatically switches to battery power and the screen brightness decreases to conserve battery life.

  • Page 29: Removing A User-Replaceable Battery (Select Models Only)

    The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

  • Page 30: Managing Low Battery Levels

    Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical level, the following behavior occurs: When in Suspend state, the computer remains briefly in Suspend state, and then shuts down ●...

  • Page 31: Disposing Of A Used Battery

    For information on connecting to AC power, refer to the poster provided in the computer box. The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking/expansion device. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

  • Page 32: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: The computer does not turn on. ● The display does not turn on. ● The power lights are off.

  • Page 33: Managing And Sharing Information

    USB keyboard, mouse, external drive, printer, scanner, or USB hub, to your computer. Your computer may have more than one type of USB port. Be sure to purchase devices that are compatible with your computer.

  • Page 34: Removing A Usb Device

    NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device.

  • Page 35: Inserting And Removing A Digital Storage Card

    To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.

  • Page 36: Using Optical Drives

    When the battery is the only source of power, be sure the battery is sufficiently charged before ● writing to media. Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The ● write process is sensitive to vibration.

  • Page 37: Slot-Load

    Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to the optical drive. Turn on the computer. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.

  • Page 38: Removing An Optical Disc

    Removing an optical disc Tray-load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.

  • Page 39: Slot-Load

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 40: Maintaining Your Computer

    Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.

  • Page 41: Cleaning Procedures

    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep your equipment safe. Prepare the computer for traveling or shipping: ●...
  • Page 42 Shut down the computer. ◦ Take along a backup of your information. Keep the backup separate from the computer. ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of ● your luggage. CAUTION: Avoid exposing a drive to magnetic fields.

  • Page 43: Securing Your Computer And Information

    Passwords can be set in the operating system or in Setup Utility, which is preinstalled on the computer. NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place. Protecting the computer...

  • Page 44: Setting Passwords In The Operating System

    To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

  • Page 45: Entering An Administrator Password

    To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

  • Page 46: Using Antivirus Software

    A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several Chapter 8 Securing your computer and information...
  • Page 47 Loop the security cable lock around a secured object. Insert the key (1) into the security cable lock (2). Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key.

  • Page 48: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Starting Setup Utility Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is ▲ displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

  • Page 49: Displaying System Information

    HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 50: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage—...

  • Page 51: 10 Backing Up, Restoring, And Recovering

    Numbering the discs will ensure that you have them in the correct order if you need to restore the computer to its original factory state. To create restore DVDs using the Recovery Media Creator: Click the Dash Home icon at the far left of the top panel, and then enter recovery in the Search box.

  • Page 52: Creating A Restore Image On A Usb Device

    NOTE: Be sure AC power is connected to the computer before you begin this procedure. To use the restore image on DVDs or a USB device to restore your computer to the original factory state: If possible, back up all personal files.

  • Page 53: Backing Up Your Data Files

    The Deja Dup Restore Tool allows you to restore your data files. NOTE: Be sure AC power is connected to the computer before you begin this procedure. To restore your data from your backup files: Click the System menu icon at the far right of the top panel, and then click System Settings >...

  • Page 54: 11 Support

    IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. Service label—Provides important information to identify your computer. When contacting ●...
  • Page 55 Component Warranty period Model number (select models only) Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the ● approval markings for the countries or regions in which the devices have been approved for use.

  • Page 56: 12 Specifications

    The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.

  • Page 57: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...

  • Page 58: 13 Electrostatic Discharge

    A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: If removal or installation instructions direct you to unplug the computer, unplug it after being ●...

  • Page 59: Index

    HP PC Hardware Diagnostics removing 30 DisplayPort 12 (UEFI) USB 25 downloading 42 caring for your computer 32 passwords using 41 charging batteries 21 set in operating system 36 hubs 25 checking audio functions 10 set in Setup Utility 36...
  • Page 60 19 exiting 19 initiating 19 system information, displaying 41 temperature 22 TouchPad using 15 TouchPad gestures 17 scrolling 17 traveling with the computer 22, 33, 47 tray-load optical drive 28 turning off the computer 18 unresponsive system 18 Index...

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