HP Pavilion ze5200 Service Manual page 83

Call Center:
Symptom Suggestions
AC adapter does Try another AC adapter, if
not power available.
notebook.
Battery indicator is Time Remaining is an
inaccurate. estimate based on
notebook's power use at that
moment. It therefore depends
on current task, and assumes
power will be used at that
rate until battery runs out. So
if notebook is currently using
good deal of power (such as
when reading CD or DVD),
Time Remaining likely shows
less time than actually
remains.
Standby/resume
General problems. Close all applications before
entering (or allowing
notebook to enter) Standby or
Hibernation mode.
If problem appears after
installing new software
(including drivers), uninstall
that software. Contact
software vendor for additional
support.
Notebook resumes Notebook can take a minute
slowly from Standby or longer to resume if network
mode. card is installed. Blinking
cursor appears while system
is loading and checking
hardware and network
connections. When hardware
is reinitialized, Windows
desktop appears.
Does not suspend Notebook won't suspend if
to Standby mode as connection to another
expected. computer is active.
If notebook is busy, it
normally finishes current
operation before suspending.
Does not Make sure hibernate support
automatically enter is enabled in Power in
Hibernation mode Control Panel. Also, make
as expected. sure Hibernate timeouts
(Power Schemes tab) for AC
and battery power are not set
to Never.
Service Manual
Repair Center: Repair Center:
Likely Causes Comments
AC adapter. AC adapter cannot be
repaired, and must be
Motherboard.
replaced.
Troubleshooting and Diagnostics 3-9