Table of Contents
Advertisement
HP OmniBook 4000C/CT
Familiarization Guide
This guide is for experienced HP
Response Center personnel, CEs, and
reseller technicians, such as personnel
who have already completed the HP
Vectra PC family training course, or
equivalent, and have at least six months of
experience servicing the HP Vectra PCs.
It is a self-paced guide designed to train
you to install, configure, and repair the
OmniBook Notebook PC. You can follow
it without having any equipment available.
Advertisement
Table of Contents
Troubleshooting
Related Manuals for HP OmniBook 4000C
Summary of Contents for HP OmniBook 4000C
- Page 1 HP OmniBook 4000C/CT Familiarization Guide This guide is for experienced HP Response Center personnel, CEs, and reseller technicians, such as personnel who have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs.
- Page 2 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
- Page 3 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Last revision date: 09/10/96 8:47 PM Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
-
Page 4: Table Of Contents
Table of Contents Table of Figures ....................5 OmniBook Product Comparisons ............... 6 Size Closed....................6 Weight ......................6 OmniBook 4000 Series: Product Features............10 Description....................10 Models ......................10 Accessories....................11 What comes in the box ................11 Microprocessor.................... 11 Bus Architecture.................. - Page 5 Configuration and Setup................... 36 Main Configuration Screen................36 Power Screen....................37 Power Configuration..................38 Power Conservation Mode ................38 Power Defaults.................... 39 System Configuration.................. 40 Input/Output Configuration ................41 Printer port ....................41 Disk Configuration..................42 Audio Configuration..................43 Troubleshooting and Repair ................44 Known Hardware Issues ................
-
Page 6: Table Of Figures
Table of Figures Figure 1 - Memory Doors, Modules, and Slots .............. 19 Figure 2 - Floppy Drive and Battery ................20 Figure 3 - Hard Disk Drive .................... 21 Figure 4 - Display Screws ..................... 23 Figure 5 - Icon Assembly ....................24 Figure 6 - Display Removal .................. -
Page 7: Omnibook Product Comparisons
OmniBook Product Comparisons HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Size Closed 29.5 x 22.6 x 4.9 cm 29.5 x 22.6 x 4.9 cm 18.49 × 28.24 × 3.99 cm (11.6 x 8.9 x 1.93 in) (11.6 x 8.9 x 1.93 in) (7.28 ×... - Page 8 14.4Vdc Rechargeable 14.4 Vdc rechargeable 9.6 Vdc rechargeable Power Lithium-Ion or NiMH NiMH battery pack NiMH or Lithium Ion battery battery Battery life Battery life (approximate): Battery life up to 3.0-3.5 (approximate with one hours. 3-4 hrs on DSTN battery): 2 to 3 hrs DX2/50 Battery pack recharges Battery recharges to...
- Page 9 ® ® Audio 16-bit with Sound 16-bit, Sound Blaster- Microsoft Windows ® Blaster and MIDI compatible sound in CT. support Stereo sound via two Two built-in speakers Stereo sound via two built-in stereo speakers (not stereo sound) built-in speakers Input/Output 9-pin, 115,200 - b/s, 9-pin, 115,200 - b/s, 9-pin, 115,200 - b/s, RS-...
- Page 10 Expandability One Type III PCMCIA One Type III PCMCIA One Type III PCMCIA slot (or use as two slot (or use as two slot (or use as two Type Type II slots) with 3.3- Type II slots) II slots) V or 5-V support Enhanced port External ultra-thin floppy ISA-based slots, and...
-
Page 11: Omnibook 4000 Series: Product Features
Refer to the Hewlett-Packard Corporate Price List for cuurently available models and options. Product Description Part Number HP OmniBook 4000C DX2/50MHz; 260MB Hard Drive F1081A HP OmniBook 4000C DX2/50MHz; 340MB Hard Drive F1082A HP OmniBook 4000C DX2/50MHz;... -
Page 12: Accessories
Accessories Description Part Number 4-MB RAM expansion card F1076A 8-MB RAM expansion card F1077A 16-MB RAM expansion card F1078A 260-MB Hard Disk Drive F1091A 340-MB Hard Disk Drive F1092A 520-MB Hard Disk Drive F1093A 810-MB Hard Disk Drive F1032A 3.5 inch Floppy Drive Module F1079A AC Adapter F1072A... -
Page 13: Memory
Memory Main Memory DX2/50 MHz, Model 260 (F1081A) 4MB RAM DX4/100 MHz, Model 810 (F1160A) 16MB RAM All other models Max Possible RAM 32MB Type of memory boards HP Proprietary boards, 2 user accessible slots on the bottom case. Expansion Memory 4-MB (HP # F1076A) board options 8-MB (HP # F1077A) -
Page 14: Display/Video
Display/video The OB4000 DSTN may report the display RAM to be 1024KBs, however, it is 512KB. Later versions have corrected this. It is not a hardware problem but a reporting problem. Display RAM is not upgradable. Display Manufacturer: Hitachi Video graphics controller chip: Western Digital 90c24 rocket chip. External video resolution (both types): Supports VGA/SVGA external monitors with up to 1024 x 768 x 256 colors in noninterlaced mode. -
Page 15: User Interface
b. On OmniBook 4000CT models, if more than 30 total pixels anywhere on the display are bad, then the display should be considered for replacement. On OmniBook 600CT and OmniBook 5000CT models, if more than 15 total pixels anywhere on the display are bad, then the display should be considered for replacement. -
Page 16: External Battery Charger
Battery life can be doubled by installing second battery in place of the 3.5 " flexible drive. The OmniBook will recognize the additional battery and provide battery status of both batteries (can be installed hot). Smart Battery: The OmniBook 4000 uses "Smart" battery technology. The battery itself contains an ASIC (Application Specific Integrated Circuit) that is able to continuously test and track the status of the battery. -
Page 17: Operating Environment
Audio Systems I/O: Headphone/stereo-out port; microphone port; Stereo-in port IRQ default setting for soundblaster is 5. Sound Manufacturer: ESS Operating Temperature: environment DSTN display models: 41 to 104 degrees F (5 to 40 degrees C) TFT display models: 50 to 104 degrees F (10 to 40 degrees C) 90% relative humidity at 104 degrees F (40 degrees C) maximum Temperature: -40 to 149 degrees F (-40 to 65 degrees C) Storage... -
Page 18: Supported Operating Systems
Supported MS DOS version 6.22* Operating Microsoft Windows for Workgroups 3.11* Systems Microsoft Windows 95* Microsoft NT workstation 3.51** ® OS/2 version 3.0** * Supported to the application level. ** Only setup and configuration supported. Security Physical security from Kensignton Lock System password: When the password setting is enabled, a window will pop-up to allow the user to enter the old password, enter a new password and to verify the new... -
Page 19: Password Decode Policy
Password The password descramble programs for the HP OmniBook PCs are protected as HP Company Private information. They may not be copied, backed-up, printed or Decode Policy distributed. There are only six official copies of each program. In addition to protecting the program itself, it's use is also controlled. Hewlett- Pakard and authorized support providers must ensure with written evidence that the OmniBook that is being "descrambled"... -
Page 20: Notebook Hardware Structure
Notebook Hardware Structure Field Replaceable Assemblies Installing memory (End User Replaceable) The OmniBook 4000 family has two memory locations for expanding system RAM. The memory location on the side of the OmniBook that has the battery also has the factory RAM module installed. To add an additional 8MB or 16MB of RAM, use the location on the other side of the unit near the floppy drive. -
Page 21: Battery Module And Floppy Disk Drive Module (End User Replaceable)
Battery Module and Floppy Disk Drive Module (End User Replaceable) The Battery and Floppy Disk Drive Modules are user replaceable. A second Battery Module may be installed in the Floppy Disk Drive Bay. This doubles the battery life of the OmniBook 4000. To remove either module, turn the OmniBook over. -
Page 22: Hard Disk Drive (End User Replaceable)
Hard Disk Drive (End User Replaceable) The Hard Disk Drive Module is user replaceable. To remove the Hard Disk Drive Module, remove the screw under the latch on the hard drive. Push the Hard Drive Module Forward - do not pull on the latch - it is not strong enough, use the back edge of the module in front of the depression in the bottom case instead. -
Page 23: Small Parts (End User Replaceable)
Small parts (End User Replaceable) The I/R lens, expansion door, I/O door, Rubber feet, memory doors, and PCMCIA door are all replaceable. The I/R lens snaps in and out from the inside of the I/O door. To remove the I/O door, open it fully. Flex the door so that the center hinge separates from the backcase. -
Page 24: Icon Assembly And Display Module (Hp Authorized Support Providers Only)23
Icon Assembly and Display Module (HP Authorized Support Providers Only) To remove the display module on the OmniBook 4000C and CT turn the unit over and withdraw the two Phillips screws from the bottom back corners of the unit (see diagram below). -
Page 25: Figure 5 - Icon Assembly
Turn the unit right side up and remove the Icon assembly by placing the thumbs on each edge of the assembly and pushing lightly (see diagram below). The front edge of the Icon Assembly will lift up slightly. Figure 5 - Icon Assembly ___________... -
Page 26: Figure 6 - Display Removal
Lift the display straight up about 1 inch. The Icon Assembly will lift up with the display. Move the Icon assembly out of the way. The cable from the Icon Assembly to the PC board does not need to be removed if only the display is being removed. -
Page 27: Palm Rest Assembly And Track Ball Assembly (Hp Authorized Support Providers Only)
Palm Rest Assembly and Track Ball Assembly (HP Authorized Support Providers Only) Before removing the Palm Rest Assembly or Track Ball Assembly, the battery and the floppy disk drive assembly (a second battery may be installed in to the floppy drive bay) must be removed. -
Page 28: Figure 8 - Palm Rest And Track Ball Assemblies
Turn the unit right side up, open the lid and lift up on the palmrest. Disconnect the cable attaching the palmrest to the track ball assembly. To remove the track ball assembly, disconnect the Track Ball Assembly cable and remove the one screw that holds the Track Ball Assembly in place. The Track Ball Assembly then lifts out. -
Page 29: Keyboard Assembly (Hp Authorized Support Providers Only)
Keyboard Assembly (HP Authorized Support Providers Only) Equipment Required • Phillips Screwdriver Remove Components to Prior to Keyboard: 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Sound Board (PCB Assy PK-688/PK-AUD) (partial removal) Removal Procedure: 1. -
Page 30: Figure 9 - Keyboard And Sound Board
Figure 9 - Keyboard and Sound Board ___________... -
Page 31: Power Board (Pca Assy Pk-Dc) (Hp Authorized Support Providers Only)
Power Board (PCA Assy PK-DC) (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior Power Board (PCA Assy PK-DC): 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Keyboard (may remain connected) Removal Procedure: 1. -
Page 32: Upper Case, Sound Board (Pcb Assy Pk-688/Pk-Aud), And Pca Display Connect Pk-Lsp (Hp Authorized Support Providers Only)
Upper Case, Sound Board (PCB Assy PK-688/PK-AUD), and PCA Display Connect PK-LSP (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior Upper Case, Sound Board (PCB Assy PK-688/PK- AUD), and PCA Display Connect PK-LSP: 1. HDD, FDD, and Battery 2. -
Page 33: Figure 10 - Upper Case And Display Connect
Audio Ports (part of Sound Board Assembly) PCB Assy PK- 688/PK-Aud Screw ISOB (Sound Board) M2x6L Microphone Assembly Upper Case Screw ISOB M2.6x5L Qty (3) PCA Display LSP-M/B Connect PK-LSP Shielding Plate Screw ISOB 2.6x5L PCA Assy PK-DC (Power Board) Figure 10 - Upper Case and Display Connect ___________... -
Page 34: Keyboard Grounding Plate, Cpu, And System Board (Hp Authorized Service Providers Only)
Keyboard Grounding Plate, CPU, and System Board (HP Authorized Service Providers Only) Required Equipment: • Phillips Screwdriver • Nutdriver (5 mm or 3/16 in) Components to remove prior Keyboard Grounding Plate, CPU, and System Board: 1. HDD, FDD, and Battery 2. -
Page 35: Figure 11 - System Board And Keyboard Grounding Plate
Standoff 10mm Screw ISOB K/B Grounding M2.6x5L Plate PCA Proc (CPU) Track Ball and Sub Battery-M/B Harnesses Standoff 15mm Screw ISOB M2.6x5L Qty (2) CPU Shielding Plate PCA Main PK-486 (System Board) PCMCIA Button Assembly Lower Case Figure 11 - System Board and Keyboard Grounding Plate ___________... -
Page 36: Enhanced Port Replicator (Exchange Assembly)
Enhanced Port Replicator (Exchange Assembly) The Enhanced Port Replicator (EPR) for the OmniBook 4000 contains no field replaceable components. If any component of the EPR is defective, the entire unit must be replaced. Troubleshooting Tips: • The OmniBook 4000 will only detect one pointing device at a time. Therefore, if an external mouse is connected to the EPR, the track ball will not be active. -
Page 37: Configuration And Setup
Configuration and Setup Main Configuration Screen Pressing [fn][f2] invokes the BIOS setup and configuration utility. Users can check system configuration and changes settings using [f] keys from this screen. This is the most accurate place to check battery and system status. Pressing [f3] from this screen exits back to the current application. -
Page 38: Power Screen
Power Screen The power screen contains the current power level of the main and auxiliary battery. If there is no auxiliary battery, the text is dimmed (or in a passive color). Power conservation settings consists of the options shown. When Custom is selected, "suspend after", "hibernate after"... -
Page 39: Power Configuration
Power Configuration To implement the power management capabilities, the following settings are set by the user from the power setup screen. The CPU doze will automatically occur and will not be user selectable. Setting: Parameters: Default Comments: Power Advanced; Advanced In advanced mode the Standard;... -
Page 40: Power Defaults
Power Defaults Advanced, Standard, Off and Custom, power conservation default values are: Advanced Standard Off: Custom 1 minute 2 minutes Disabled 1 minute Suspend After Hibernate After: 15 minutes 60 minutes Disabled 15 minutes 30 seconds Disabled Disabled 30 seconds HDD Stop After: ___________... -
Page 41: System Configuration
System Configuration The system screen contains the processor and memory information for the user to glance at. It also allows the user to set the date and time. The real time clock is not changed until the user exits the setup program. The user can also enable or disable the processor cache. -
Page 42: Input/Output Configuration
Input/Output Configuration Setting: Parameters: Default: Comments Bi-directional; EPP; ECP Bi-directional Printer port COM2 COM2 IR is hard wired to IR Port Assignment COM2 Pointer device Internal; External Internal External Fn. key Enabled; Disabled Enabled LCD; CRT; LCD and Display 8, 16, 64 64.00 Dimmed with color LCD gray scale... -
Page 43: Disk Configuration
Disk Configuration Setting: Parameters Default Comments Diskette A Enabled; Disabled Enabled Boot from FDD first; HDD only FDD first Auto; User defined Auto HDD Configuration ___________... -
Page 44: Audio Configuration
Audio Configuration The audio screen allows the user to adjust the speaker volume of the system. The user can also select the IRQ, I/O Address and DMA channel of the audio board. Setting: Parameters Default Comments Volume Left Slider Middle Volume Right Slider Middle... -
Page 45: Troubleshooting And Repair
Troubleshooting and Repair The OmniBook 4000C and CT will not charge the batteries while in "ON" Known Hardware mode. Issues Certain HP Vectra PCs will not link over I/R with the OB 4000. Refer to the technical newsletter for details. - Page 46 Beep Code Description none CPU register test in progress or failure. 1-1-1 CPU Failure 1-1-3 CMOS write/read test in progress or failure. Failure will result in a system halt. 1-1-4 ROM BIOS checksum test in progress or failure. Failure will result in a system halt.
- Page 47 3-1-2 Master DMA register test in progress or failure. Failure results in a system halt. 3-1-3 Master interrupt mask register test in progress or failure. Failure results in a system halt. 3-1-4 Slave interrupt mask register test in progress or failure. Failure results in a system halt.
-
Page 48: Last Post: Display Codes
Last POST: There are a number of POST tests that are performed after the BEEP Code tests. Failure of one or more of these tests will result in a displayed failure code DISPLAY CODES (i.e., 03044). It is extremely important not to interpret a failure code immediately as a hardware failure until: all accessories are removed, including memory cards external floppy, port expander, modems, PCMCIA cards, LAN cards, printers, VGA-out cables,... - Page 49 Fixed disk read failure -press Fl to retry boot (or may The fixed disk may be configured incorrectly or is also say press Fl to retry boot, F2 for SETUP utility) defective. Internal cache test failed -cache is disabled Faulty cache memory in the 80486 processor chip. Pointer device failure The mouse failed.
- Page 50 Message Possible Cause nnnk Base Memory The amount of base memory that tested successfully. nnnk Extended The amount of extended memory that tested successfully. Memory tests terminated by keystroke This message indicates that a user pressed the spacebar while the memory tests were nmning and stopped the memory tests.
-
Page 51: Appendix A: Part Numbers
Appendix A: Part Numbers Description HP Part Exchange Part Number Number RUBBER FOOT BACK FLAT F1081-60933 none RUBBER FOOT FRONT ROUND F1081-60934 none NAME PLATE FOR ENGRAVING F1081-60936 none PALM REST SCREW FTB 1.7X4L F1081-60942 none MICRO PHONE ASSY F1081-60946 none OVERLAY-BACK PNL F1081-80004... - Page 52 KEYBOARD GER F1081-60906 none KEYBOARD SPA F1081-60907 none KEYBOARD FRE F1081-60908 none KEYBOARD ITA F1081-60909 none KEYBOARD SWI F1081-60910 none KEYBOARD DAN F1081-60911 none KEYBOARD NOR F1081-60912 none KEYBOARD SWE/FIN F1081-60913 none PORT REPLICATOR F1090-60901 none AUTO ADAPTER F1075-60901 none DUMMY RAM CARD F1081-60935 none...
-
Page 53: Appendix B: Additional Resources
Appendix B: Additional Resources The following table contains resources for additional product related information. Resource Number/Address Comments HP External Web http://hpcc998.external.hp.com/mcd/ No usage restriction HP-MCD Internal Web http://webmcd.cv.hp.com Restricted to HP internet access only HP MCD Service Engineer svc-eng_mcd@cv.hp.com Email address for service related questions and issues ___________...