Accu-Chek Compact User Manual page 45

014103 AC_Compact_ImP_CAN 12.08.2003
10
Display messages and troubleshooting guide
Display
The download symbols are
not displayed,
Accu-Chek Compact turns
off after 5 minutes and the
computer displays a down-
load-related error message.
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Cause
The blood glucose result is
below the lower limit of
0.6 mmol/L.
• An error occurred while
data was being down-
loaded.
• A bright light source is
too close to the infrared
adaptor or the monitor.
• The monitor and the in-
frared adaptor are too far
away from one another or
not correctly aligned.
• A computer software error
occurred.
Action
If this test result agrees with the way you feel,
follow your doctor's advice. If the way you feel
does not agree with this test result, please per-
form a quality control check with Accu-Chek
Compact Control and a new test strip.
• Download the data again.
• Increase the distance from the light source.
• Decrease the distance between the two units to
less than 10 cm. Make sure the two IR windows
are pointing toward one another.
• Read the Manual for the download software.
Warning
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