Patents; Local Customer Support And Service; Information And Repair - Accu-Chek Compact Plus User Manual

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Patents

Accu-Chek Compact Plus meter
EP 732 590, EP 738 666, EP 742 436, EP 1 189 064, US 5,463,467, US
5,720,924, US 5,863,800, US 6,707,554, US 6,475,436,
WO 2004/003549
US patents pending
Accu-Chek Softclix Plus lancing device
US 4,924,879 US-2004-0092996
US patents pending
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Local customer support and service

14.1 Information and repairs
Information service
If you have any questions on how to use your Accu-Chek Compact Plus
meter or Accu-Chek Softclix Plus lancing device, if any of the results
you obtain seem implausible, or if you suspect that the meter or lancing
device may have a fault, please contact the Accu-Chek customer care
line. Refer to section 14.2 "Contact us" for details.
Repair service
Please note that any repair, adjustment or other change to the meter or
lancing device must only be performed by qualified persons who have
been authorized by Roche Diagnostics. If you suspect that the meter or
lancing device may have a fault, please start by contacting the
Accu-Chek customer care line. Our staff will attempt to identify and
solve the problem with you over the phone.
Patents Local customer support and service
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