THOMSON ST2020 User Manual
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THOMSON ST2020 User Manual

Vop business phone
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User Manual
Thomson Telecom
« Société par Actions Simplifiée » with a capital of 130 037 460 €
RCS Nanterre 390 546 059
46, quai Alphonse Le Gallo
92100 Boulogne Billancourt
France
Tel : 33 (0) 1 141 86 50 00
Fax : 33 (0) 1 141 86 66 50
www.speedtouchpartner.com
Copyright © THOMSON 2005
All Rights reserved.

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  • Page 1 RCS Nanterre 390 546 059 46, quai Alphonse Le Gallo 92100 Boulogne Billancourt France Tel : 33 (0) 1 141 86 50 00 Fax : 33 (0) 1 141 86 66 50 www.speedtouchpartner.com Copyright © THOMSON 2005 All Rights reserved.
  • Page 2 This meets the essential protection requirements of the European Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Thomson Telecom declares that this ST 2020 IP Phone is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 3 13. No repair can by performed by the customer, if you experience trouble with this equipment for repair or warranty information, please contact your administrator. Thomson disclaims all responsibility in the event of use that does not comply with the present instructions. Product disposal warning: Ultimate disposal of this product should be handled in accordance with national laws and regulations.

  • Page 4: Table Of Contents

    ODE AND ONFIG LCD M ................23 ETAILED ETTINGS Chapter 4 User Configuration via Web Interface............26 .................26 ONFIGURATION VIA NTERFACE IP P ...........27 PTIONS AVAILABLE VIA HONE NTERFACE Appendix A ..........................32 - Page 4 - Copyright © 2005 THOMSON -All rights reserved-.

  • Page 5: Chapter 1 Introduction

    1.1 Pack Contents 1. IP phone base unit 2. Handset with a coiled cord 3. Power adaptor 4. 3 Memory key Stickers 5. Wall mounting kit 6. User Manual - Page 5 - Copyright ©2005 THOMSON All rights reserved.

  • Page 6: General Product Overview

    Figure 1.1 shows the IP phone from above. Please refer to Table 1.1 for the name of each numbered feature and a brief description of its function. Figure 1.1 Phone user panel - Page 6 - Copyright © 2005 THOMSON -All rights reserved-.
  • Page 7 (one line is kept on hold). [MSG] key: Message Retrieval key to access to the 22,23 Voice Mail System. [PBOOK] key: Press to enter the Phone book. Table 1.1 Definition of functional keys - Page 7 - Copyright ©2005 THOMSON All rights reserved.
  • Page 8 Slow blinking booting during DHCP process. Fast blinking during SIP registration Running mode (after rebooting): Slow blinking when IP connection is down. Fast blinking when SIP connection is down. - Page 8 - Copyright © 2005 THOMSON -All rights reserved-.

  • Page 9: Installation

    (2) If the switch is not PoE switch, plug the power adaptor cord into the DC jack socket at the back of the IP phone, then plug the wall pack into a wall outlet. - Page 9 - Copyright ©2005 THOMSON All rights reserved.

  • Page 10: Turning On The Phone

    LCD screen displays the phone number and Mon May 10 08:24 date/time. Register Failed If the booting fails after contacting the server, Request Timeout the phone displays “Register failed: request timeout”. - Page 10 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 11: Lcd Display

    LCD Screen Description of Action All LEDs will go The LCD screen will display the phone TEL: 1006 OFF. number (ex: 1006), time & date. Sep 21 TUE 10 :24 - Page 11 - Copyright ©2005 THOMSON All rights reserved.

  • Page 12: Keypad Input Conventions

    - The character entered in the cells after the first slash are written by pressing first ONCE the [vol+] key. - The character entered in the cells after the second slash are written by pressing first TWICE the [vol+] key. - Page 12 Copyright © 2005 THOMSON -All rights reserved-.
  • Page 13 If you want to enter a character after the second slash, press TWICE the [vol+] key, then press the corresponding key as many times as indicated in the column. - Page 13 - Copyright ©2005 THOMSON All rights reserved.

  • Page 14: Descriptions Of Function Keys

    Press this key to enable or disable the Speakerphone function. [MUTE] Press this key to mute the phone. When muted, the “Mute” LED will start blinking in green. When mute is cancelled, the Mute LED will go off. - Page 14 Copyright © 2005 THOMSON -All rights reserved-.
  • Page 15 [MULTILINE] Press this key to switch directly between two lines. [MSG] Press this key to access to the Voice Mail System. [PBOOK] Press this key to enter the Phone book. - Page 15 - Copyright ©2005 THOMSON All rights reserved.

  • Page 16: Chapter 2 Phone Services

    Remember that the Hook switch is still used for the call control of Headset. - During conversation with Headset, the [SPKR] key is still available for Headset/Group listening toggle control. - Page 16 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 17: Answering A Call

    Volume: 4 [vol-]: to decrease the volume. [vol+]: to increase the volume. Current Ringer volume value: say “4”, is increased and shown on the screen. o[C]: to return to idle state. - Page 17 - Copyright ©2005 THOMSON All rights reserved.

  • Page 18: Speed Dialing A Call

    - The corresponding LCD screen message is as follows: LED status LCD Screen Description SPKR-LED: When pressing a [mn] key, the phone places a Dial: call with memorized number. XXXX - Page 18 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 19: Redialing The Last Dialed Number

    [1] to [20] phone numbers saved in the phone book [C]: to return to previous status [Remark]: You can edit the phonebook through LCD Menu but you can not do it through the Web. - Page 19 - Copyright ©2005 THOMSON All rights reserved.

  • Page 20: Muting A Call

    During the call if you want to switch between Call#1 and Call#2 use the [Multiline] key. During a call with 2 lines, Call#1 in hold and Call#2 in communication, if Call#2 off-hook, press the [Multiline] key to retrieve Call#1. - Page 20 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 21: Forwarding A Call

    - When you press the [MSG] key, the phone will place a call to the voice message system. Once you are connected to the voice mail system, you can retrieve your mails. - Once the process is completed, you may hang up the phone. - Page 21 - Copyright ©2005 THOMSON All rights reserved.

  • Page 22: Chapter 3 Configuration Through Lcd

    Do not operate any other functions while this message is being displayed. Having successfully entered Config mode, the phone IP Ready for Config address is displayed. 10.0.0.17 - Page 22 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 23: Detailed Lcd Menu Settings

    • [C]: to return to the previous page. Press: SIP Auth. Pwd: Alphanumeric keys: to edit the authentication password. 0000 • [OK]: to confirm the setting. • [C]: to return to the previous page. - Page 23 - Copyright ©2005 THOMSON All rights reserved.

  • Page 24: Phone Menu

    [C]: to go back to the upper page. Press the corresponding soft keys: Speed Number1: Alphanumeric keys: to edit the speed dial number. [OK]: to confirm the settings. [C]: to go back to the upper page. - Page 24 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 25: User Menu

    Press the corresponding soft keys: Reboot: Yes: to save the changed settings and reboot the IP phone. No: to go back to the upper page. [C]: to go back to the upper page. - Page 25 - Copyright ©2005 THOMSON All rights reserved.

  • Page 26: Chapter 4 User Configuration Via Web Interface

    (For example: http://10.0.0.147. Once the Enter key has been pressed, the browser will ask for a user name and password) Table 4.1 Connection page Enter User name & password. • User name: user • Password: (leave it blank) - Page 26 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 27: Options Available Via Ip Phone Web Interface

    Save: saves the new settings entered into this page. Cancel: cancels all changes made to settings in this page. Authentification user: sets the authentification user name for SIP server Authentification password: sets the authentification password for SIP server - Page 27 - Copyright ©2005 THOMSON All rights reserved.
  • Page 28 Call forward type: sets the call forward type. Call forward URL: sets the call forward URL. Save: saves the new settings entered into this page. Cancel: cancels all changes made to settings in this page. - Page 28 Copyright © 2005 THOMSON -All rights reserved-.

  • Page 29: Speed Dial

    Speeddial number 5: sets the Speed dial number 5 to program button 5. Save: saves the new setting in this page. Cancel: cancels all changes made to settings in this page. - Page 29 - Copyright ©2005 THOMSON All rights reserved.
  • Page 30 MAC address: displays the MAC address info of this product. Current IP Address: displays the current IP address. This page displays the current mode and firmware version of the device. - Page 30 Copyright © 2005 THOMSON -All rights reserved-.
  • Page 31 On this page, you can change the user name and password. Table 4.6 User page User name: sets the user account name of webpage. User password: sets the user account password. Confirm password: confirms the user account password. - Page 31 - Copyright ©2005 THOMSON All rights reserved.

  • Page 32: Appendix A

    This means that the IP phone is not initiating properly. The reason may be a DHCP or SIP registration failure. Please check your network and IP Phone configurations (SIP settings and Network settings). - Page 32 Copyright © 2005 THOMSON -All rights reserved-.
  • Page 33 VoIP Business Phone User Manual The specifications and information regarding the Products in this document are subject to change without prior notice. DC: 931022R3-2020ST-A March 2005 - Page 33 - Copyright ©2005 THOMSON All rights reserved.

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