Related Manuals for HP Spectre 13 Pro Ultrabook
Summary of Contents for HP Spectre 13 Pro Ultrabook
- Page 1 HP Spectre 13 Pro Ultrabook and HP Spectre 13 Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
-
Page 5: Table Of Contents
Table of contents 1 Product description ......................1 2 External component identification ..................4 Display ........................... 4 Top ............................6 TouchPad ......................... 6 Lights ........................7 Buttons ........................8 Keys ........................9 Left side ..........................10 Right side ..........................12 Bottom .......................... - Page 6 Power connector cable .................... 51 Power button board ....................52 Keyboard and top cover ..................54 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ........57 Starting Setup Utility (BIOS) ..................... 57 Updating the BIOS ......................... 57 Determining the BIOS version ...................
- Page 7 8 Power cord set requirements ..................68 Requirements for all countries ....................68 Requirements for specific countries and regions ................. 69 9 Recycling ........................70 Index ..........................71...
- Page 8 viii...
-
Page 9: Product Description
Product description Category Description Product Name HP Spectre 13 Pro Ultrabook HP Spectre 13 Ultrabook Processors Intel Quad Core i7-4500U 1.80-GHz processor (turbo up to 3.00-GHz; 1600-MHz FSB, 4.0-MB cache, dual core, 15 W; configured with 8-GB RAM only) Intel® Quad Core® i5-4200U 1.60-GHz processor (turbo up to 2.60- GHz;... - Page 10 Supports Microsoft Premium Requirements Webcam and Microphone HP TrueVision Full HD: Full HD camera - Fixed (no tilt) + activity LED, 1PC, USB 2.0, M-JPEG, 1920x1080 by 30 frames per second Dual array digital microphones with software; beam forming, echo cancellation, noise suppression;...
- Page 11 Category Description Power requirements Supports 45W Smart Adapter (4.5mm barrel connector) 1.8 M length AC and DC power cords 4 cell battery, 51 WHr Security Intel AT-p Ready support Kensington Security Lock Trust Platfom Module (TPM) support Operating system Windows 8.1 Serviceability End user replaceable part: AC adapter...
-
Page 12: External Component Identification
External component identification Display Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). - Page 13 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display...
-
Page 14: Top
TouchPad Component Description Left control zone Textured area that allows you to perform additional gestures. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. -
Page 15: Lights
Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. -
Page 16: Buttons
Buttons Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. -
Page 17: Keys
Keys Component Description Reveals system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key. Windows key Returns you to the Start screen from any app or window. NOTE: Pressing the Windows key again will return you to the most recent app that you had open. -
Page 18: Left Side
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. - Page 19 Component Description Memory card reader Connects optional memory cards that store, manage, share, or access information. To insert, hold the card label side up with connectors facing the slot, and press in on the card until it is firmly seated. To remove, press in on the card and quickly release it.
-
Page 20: Right Side
Right side Component Description USB 3.0 port Connects an optional USB device. USB charging ports allow you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port. -
Page 21: Bottom
Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers (2) Produce sound. -
Page 22: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places, depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door. - Page 23 Component Model number (select models only) Revision number ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Labels...
-
Page 24: Illustrated Parts Catalog
Illustrated parts catalog Computer major components Chapter 3 Illustrated parts catalog... - Page 25 Intel Wireless 7260BN 802.11 bgn 2x2 WiFi + BT 4.0 Combo Adapter 735532-001 Intel Dual Band Wireless-N 7260AN 802.11a/b/g/n 2×2 WiFi + BT 4.0 Combo 717381-005 Adapter for use only on HP Spectre 13 Pro Ultrabook computer models Solid-state drive, mSATA: 512-MB 744380-001...
-
Page 26: Rubber Kit
Item Component Spare part number Intel Core i5-4200U processor and 4-GB system memory for use in models with 743850-001 Windows 8 Professional operating systems Intel Core i5-4200U processor and 8-GB system memory for use in models with non- 743851-601 Windows 8 operating systems Intel Core i5-4200U processor and 8-GB system memory for use in models with 743851-501 Windows 8 Standard operating systems... -
Page 27: Miscellaneous Parts
490371-AD1 For use in Switzerland 490371-111 For use in the United Kingdom and Singapore 490371-031 For use only on HP Spectre 13 Pro Ultrabook computer models: For use in India 490371-D61 For use in Japan 490371-291 For use in the People's Republic of China... -
Page 28: Sequential Part Number Listing
490371-111 Power cord for use on all computer models in Switzerland (3-pin, black, 1.83-m) 490371-201 Power cord for use only on HP Spectre 13 Pro Ultrabook computer models in Thailand (3-pin, black, 1.83-m) 490371-291 Power cord for use only on HP Spectre 13 Pro Ultrabook computer models in Japan (3-pin, black, 1.83-m) - Page 29 Spare part number Description 743850-601 System board with Intel Core i5-4200U processor and 4-GB system memory for use in models with Windows 8 Professional operating systems 743851-001 System board with Intel Core i5-4200U processor and 8-GB system memory for use in models with non-Windows 8 operating systems 743851-501 System board with Intel Core i5-4200U processor and 8-GB system memory for use in models with...
- Page 30 128-GB mSATA solid-state drive 744379-001 256-GB mSATA solid-state drive 744380-001 512-GB mSATA solid-state drive 744381-001 Top cover for use in the United States 744382-001 Top cover for use in the United Kingdom 744892-001 45-W HP Smart AC adapter Chapter 3 Illustrated parts catalog...
-
Page 31: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 32: Drive Handling
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 33 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
-
Page 34: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. -
Page 35: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 36: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 103 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Feet Description Spare part number... -
Page 37: Bottom Cover
Bottom cover Description Spare part number Bottom cover 744360-001 Before removing the bottom cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. -
Page 38: Solid-State Drive (Ssd)
Solid-state drive (SSD) Description Spare part number 512-GB mSATA, SSD 744380-001 256-GB mSATA, SSD 744379-001 128-GB mSATA, SSD 744378-001 Before removing the solid-state drive module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 39 Pull the drive out of the socket (2). Reverse this procedure to install the solid-state drive. Component replacement procedures...
-
Page 40: Wlan Module
Intel Dual Band Wireless-N 7260AN 802.11a/b/g/n 2×2 WiFi + BT 4.0 Combo Adapter for 717381-005 use only on HP Spectre 13 Pro Ultrabook computer models CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. - Page 41 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
-
Page 42: Display Assembly
Display assembly Description Spare part number 33.8-cm (13.3-in), QHD, touchscreen 744368-001 33.8-cm (13.3-in), FHD, touchscreen 744369-001 Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 43 Disconnect the display panel cable (2) and the control cable (3) from the system board. Remove the 7 Phillips PM2.5×4.0 screws (1) that secure the display assembly to the computer. Rotate the computer upward to open the display hinges, and then separate the display from the computer (2).
- Page 44 Remove the display cable from the right hinge (3) and the control cable from the left hinge (4). Lift the hinges from the display (5). Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...
-
Page 45: Speaker Assembly
Speaker assembly Description Spare part number Speaker assembly (includes cable) 744377-001 Before removing the speaker assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 46 Lift the speakers (4) from the computer. Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures...
-
Page 47: Touchpad
Touchpad Description Spare part number Touchpad board (includes cable) 744361-001 Before removing the touchpad, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 48 Lift the touchpad straight up and off the top cover (3). Reverse this procedure to install the touchpad. Chapter 4 Removal and replacement procedures...
-
Page 49: Fan
Description Spare part number Fan (includes cable) 744363-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 50 Remove the fan (3) from the computer. Reverse this procedure to install the fan. Chapter 4 Removal and replacement procedures...
-
Page 51: Heat Sink
Heat sink NOTE: The heat sink spare part kit includes replacement thermal grease. You do NOT have to remove the heat sink to remove the system board. Description Spare part number Heat sink 744364-001 Before removing the heat sink, follow these steps: Turn off the computer. - Page 52 Remove the heat sink: Loosen the 4 captive Philllips screws (1) – (4) that secure the heat sink to the system board, and then remove the heat sink (5). The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with discrete memory.
- Page 53 Reverse this procedure to install the heat sink. Component replacement procedures...
-
Page 54: Battery
Battery Description Spare part number Battery, 4-cell, 51-Wh, 3.42-Ah 734998-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 55 Remove the battery from the computer (6). Remove the removal procedure to install the battery. Component replacement procedures...
-
Page 56: System Board
System board NOTE: The system board spare part kit includes replacement thermal material. You do NOT have to remove the heat sink to remove the system board. You do have to remove the fan to remove the system board. Description Spare part number System board with Intel Core i7-4500U processor and 8-GB system memory for use in models with 743849-001... - Page 57 Remove the system board: Disconnect the following cables from the system board. ● (1): Display cable ● (2): Power connector cable ● (3): Large keyboard cable ● (4): Small keyboard cable ● (5): Power button board cable ● (6): Speaker cable ●...
- Page 58 Pull the board up and away toward the left (5). Reverse this procedure to install the system board. Chapter 4 Removal and replacement procedures...
-
Page 59: Power Connector Cable
Power connector cable Description Spare part number Power connector cable 744362-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. -
Page 60: Power Button Board
Power button board Description Spare part number Power button board (includes cable and plastic power button) 744370-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 61 Remove the power button board from the computer (3). Reverse this procedure to install the power button board. Component replacement procedures...
-
Page 62: Keyboard And Top Cover
Keyboard and top cover Description Spare part number Top cover for use in the United States 744381-001 Top cover for use in the United Kingdom 744382-001 Keyboard 743897-xx1 NOTE: For a complete list of keyboards and associated country codes, see Sequential part number listing on page Keyboard backplate... - Page 63 Lift the keyboard backplate from the top cover (3) Lift the two pieces of Mylar tape that secure the keyboard to the top cover (1). Remove the 47 Phillips PM1.0×2.0 screws (2) that secure the keyboard to the top cover. NOTE: Only one screw is shown in the following image, but you must remove 47 screws to remove the keyboard.
- Page 64 Separate the keyboard from the top cover (3). Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...
-
Page 65: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 66: Downloading A Bios Update
Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. -
Page 67: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. -
Page 68: Specifications
Specifications Computer specifications Metric U.S. Dimensions Width 32.4 cm 14.72 in 22.0 cm Depth 9.86 in 1.4 to 1.5 cm Height (front to back) 1.34 to 1.42 in Weight 1.62 kg 3.56 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A - 45 W Temperature Operating 5°C to 35°C... -
Page 69: 13.3-Inch Fhd Display Specifications
13.3-inch FHD display specifications Metric U.S. Dimensions Height 20.5 cm 8.1 in 32.0 cm Width 12.6 in Diagonal 33.8 cm 13.3 in Resolution 1920x1080 Number of colors 16,777,216 Contrast ratio 700:1 (typical) Brightness 340 nits (typical) Pixel resolution Pitch 0.1529 (H) x 0.1529 (V) mm Format FHD (1920 x 1080) Configuration... -
Page 70: 13.3-Inch Qhd Display Specifications
13.3-inch QHD display specifications Metric U.S. Dimensions 20.5 cm Height 8.1 in Width 32.0 cm 12.6 in Diagonal 33.8 cm 13.3 in Resolution 2560x1440 Number of colors 16,777,216 Contrast ratio 700:1 (typical) Brightness 340 nits (typical) Pixel resolution Pitch 0.1146 (H) x 0.1146 (V) mm Format QHD (2560 x 1440) Configuration... -
Page 71: Backing Up, Restoring, And Recovering
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. - Page 72 DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu- ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.
-
Page 73: Restore And Recovery
Creating HP Recovery media on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●... -
Page 74: What You Need To Know
Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page ●... -
Page 75: Using Hp Recovery Media To Recover
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 76: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 77: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan... -
Page 78: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 9 Recycling... -
Page 79: Index
1 precautions 24 drives, preventing damage 24 HP PC Hardware Diagnostics Bluetooth label 15 DVD-ROM Drive (UEFI), downloading 59 boot order, changing HP Recovery precautions 24 HP Recovery Manager Manager 67 DVD±RW Double-Layer with correcting boot problems 67 bottom 15... - Page 80 65 serial number 14 removal 52 USB flash drive 67 service 14 spare part number 18, 22, 52 using HP Recovery media 64 wireless certification 15 power button, identifying 8 recovery media WLAN 15 power connector cable creating 63...
- Page 81 touchpad board Screw Kit, spare part numbers removal 39 19, 22 spare part number 17, 21, 39 security cable slot, identifying 10 TouchPad zone, identifying 6 security, product description 3 transporting guidelines 26 serial number 14 traveling with the computer 15 service considerations cables 23 USB 3.0 ports identifying 10...