THOMSON DCM476 User Manual
THOMSON DCM476 User Manual

THOMSON DCM476 User Manual

Digital cable modem

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CABLE
SATELLITE
TELECOM
TERRESTRIAL
DCM476 - Digital Cable Modem
User manual

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Summary of Contents for THOMSON DCM476

  • Page 1 CABLE SATELLITE TELECOM TERRESTRIAL DCM476 - Digital Cable Modem User manual...
  • Page 2: Important Information

    Important Information This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste. The European Union has implemented a specific collection and recycling system for which producers' are responsible. This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused.
  • Page 3 Important Information North American Cable Installer This reminder is provided to call your attention to Article 820.93 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents Table of Contents Table of Contents CHAPTER 1: CONNECTIONS AND SETUP ......................1 INTRODUCTION ..............................1 ................................1 ABLE ODEM EATURES ’ CD-ROM ................................1 S ON THE CD-ROM ..................... 1 CCESSING THE IAGNOSTICS ISPLAY THROUGH THE .................................
  • Page 5: Chapter 1: Connections And Setup

    Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Cable Modem Features CableLabs DOCSIS 1.0/1.1/2.0/3.0 Support Multiple Provisioning Mode. Standard RJ-45 connector for 10/100/1000BaseT Ethernet with auto-negotiation and MDIX functions; Support maximum Ethernet cable length up to 100m (Category 5) Support 8 downstream and 4 upstream bonded channels.
  • Page 6: Computer Requirements

    Chapter 1: Connections and Setup Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server, over the cable network. You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed.
  • Page 7: Cable Modem Overview

    Cable Modem Overview Front Panel The following illustration shows the front panel of the model: The LEDs on the front panel are described in the table below (from left to right): ONLIN DCM476 Power LINK Description Power on 0.25 sec...
  • Page 8 Chapter 1: Connections and Setup DS Channel Bonding (BLUE LEDs) US Channel Bonding (BLUE LEDs) Installation 3.0 FLASH DS Partial service US Channel bonding Installation D3.0 FLASH US Partial service DS channel bonding Installation D3.0 FLASH FLASH DS & US Partial service No US/DS Channel Bonding but Registered with D30 mode OFF: No Ethernet Link ON: Ethernet Link, if connect to Giga port will be lit blue...
  • Page 9: Rear Panel

    Chapter 1: Connections and Setup Rear Panel DCM476 GIGA ETHERNET: Ethernet 10/100/1000BaseT RJ-45 connector RESET: Reset CM CABLE: F-Connector 12VDC: AC power socket...
  • Page 10: Wall Mounting

    Chapter 1: Connections and Setup Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: Tuner downward or leftward or rightward Dimension for the screw: diameter: 3.5 mm; length: 10 mm There are 2 slots on the underside of the CABLE MODEM that can be used for wall mounting. ----------------------------------------------------------------------------------------------------------------------------------------- Note: When wall mounting the unit, ensure that it is within reach of the power outlet.
  • Page 11: What The Modem Does

    (Internet Service Provider) What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals.
  • Page 12 Chapter 1: Connections and Setup Record your information here: Serial Number:__________________________________ Model Number:__________________________________________ MAC Address: Please verify the following with the cable company: The cable service to your home supports DOCSIS/Euro-DOCSIS compliant two-way modem access. ● Your Internet account has been set up. ●...
  • Page 13: Connecting The Cable Modem

    Chapter 1: Connections and Setup Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the Ethernet port on your computer and install the necessary software. Please refer to figure 1 to help you connect your cable modem for the best possible connection.
  • Page 14: Ethernet Connection To One Computer

    Chapter 1: Connections and Setup Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.”...
  • Page 15: Connecting More Than Two Computers To The Cable Modem

    Chapter 1: Connections and Setup Connecting More Than Two Computers to the Cable Modem If you need to connect two or more computers, you’ll need the following additional equipment (if supported by your cable operator): Crossover-wired, or “null,” category 5 Ethernet cable for the cable modem to be connected to the hub ●...
  • Page 16: Activating The Cable Modem

    Chapter 1: Connections and Setup Activating the Cable Modem After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.
  • Page 17: Chapter 2: Additional Information

    Chapter 2: Additional Information Chapter 2: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.
  • Page 18: General Troubleshooting

    Chapter 2: Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. Check all of the connections to your modem. Your Ethernet card may not be working. Check each product’s documentation for more information. ●...
  • Page 19: Fcc Declaration Of Conformity And Industry Canada Information

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Model: DCM476 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc.
  • Page 20: Glossary

    Chapter 2: Additional Information Glossary 10/100/1000BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates auto-sensing speed (10 Mbps or 100 Mbps or 1Gbps), “Base” refers to baseband technology, and “T” means twisted pair cable DHCP (Dynamic Host Control Protocol) –...
  • Page 21 MT12-Y120100-A1 (US Plug) Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 W. 103 St., INH700 Indianapolis, IN 46290...
  • Page 22 Tel. :  (0) 1 41 86 50 00 Fax :  (0) 1 41 86 56 59 www.thomson-broadband.com © 2007 Thomson Inc.- Trademark(s) ® registered\ -Marca(s) registada(s)\ Photos and features subject to change without notice. Illustration of product finish may vary from actual color.

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