Chapter 5 - Troubleshooting; How To Clear A Paper Jam In The Paper Tray - HP C5370A User Manual

Troubleshooting
This chapter presents procedures for resolving paper jams in the paper
tray and automatic document feeder (Models 145 and 155 only). It also
includes lists common copying problems and their solutions.

How to Clear a Paper Jam in the Paper Tray

The message "Paper Jam" appears on the display when paper cannot
feed from the paper tray properly. To resolve this problem:
1
Press and hold down the Select/Resume button.
When you do this, the paper rollers in the HP Color Copier move
forward to help eject the jammed paper.
2 If this does not work, press and hold down Select/Resume again.
The paper rollers move in reverse.
3
If the paper is still jammed, repeat steps 1 and 2 to move the paper
rollers forward and backward.
4
Gently remove the paper.
HP Color Copier User's Guide
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