Faqs - NETGEAR EX6200 User Manual

FAQs

This section provides answers for difficulties you might experience with the extender.
1. Question. Does the extender work if I connect it to my WiFi router with an Ethernet
cable?
Answer. No, the extender is designed only to connect over WiFi to a WiFi router.
2. Question. What are the default user name and password to log in to the extender?
Answer. If you are online at www.mywifiext.net, you can use the following user name
and password to log in:
• User name. admin
• Password. password
3. Question. When I try to connect to the network, Smart Setup keeps asking me for my
passphrase, and I am sure I've entered the correct passphrase. What can I do?
Answer. It is likely that the extender is placed at the borderline of the range that the WiFi
router covers. For more information, see
Improve the Connection Between the Extender and the WiFi Router
4. Question. I receive an error message on the Review Settings screen on Smart Setup.
What can I do?
Answer. Make sure that your computer or mobile device is connected to the extender by
using the SSID and the passphrase that you have set up and clicking the Refresh button
in your browser. You should be returned to Smart Setup.
5. Question. I connected to NETGEAR_EXT and launched a browser, but why can I not see
Smart Setup?
Answer. First, make sure that your device is set up to use DHCP. Second, make sure
that the Device to Extender Connection LED is green. Finally, relaunch the browser and
enter www.mywifiext.net.
6. Question. I have enabled a WiFi MAC filter (WiFi access control or ACL) on my WiFi router.
What should I do when installing the extender?
Answer. When the WiFi device connects through the extender to your router, the MAC
address of the WiFi device shown on the router is translated to another MAC address. If
your router's MAC filter is enabled, the WiFi device connects to the extender but cannot
get an IP address from the extender and cannot access the Internet. To allow the WiFi
device to receive an IP address from the extender and access the Internet, you must
provide the translated MAC address to the router.
To get the translated MAC address:
a. Disable the MAC filter on your router.
b. Turn on the extender and connect all of your WiFi devices to the extender.
c. Make sure that the Link Rate LED remains lit.
AC1200 WiFi Range Extender
How to Position the Extender
FAQs and Troubleshooting
115
on page 16 and
on page 118.