HP 6000 Service Manual page 75

Symptom Call Center:
Suggestions
Computer is still on Press CTRL+ALT+DEL and
but stops end any application that is
responding. not responding.
Slide and hold the power
button four seconds to turn
off and reset the computer.
Press the blue sleep button
to turn the computer back on.
If the above fails, insert a
straightened paper clip into
the system-off switch. Then
press the blue sleep button
to turn the computer back on.
Does not suspend The computer won't suspend
to Standby mode as if it has an active connection
expected. to another computer.
If the computer is busy, it
normally waits to finish the
current operation before
suspending.
Does not For Windows 2000, make
automatically enter sure hibernate support is
Hibernate mode as enabled in Power in Control
expected. Panel. Also, make sure the
Hibernate timeouts (Power
Schemes tab) for AC and
battery power are not set to
Never.
For Windows 98, check the
Hibernate timeout in BIOS
Setup. If the computer has
more than 512 MB (OB 6000)
or 768 MB (OB 6100) of
SDRAM, the Utility partition
on the hard disk must be
expanded.
Standby option Do not allow Windows 98 to
missing from Shut disable APM. If it prompts
Down window. you to do so, answer No.
In System in Control Panel,
expand System Devices
(System Manager tab), and
remove Advanced Power
Management. Restart the
computer, then use Add New
Hardware in Control Panel to
install support for APM.
Restart the computer.
Plug-in Modules
General problems. Make sure module is
installed properly.
Reset computer.
HP Omnibook 6000/6100
Repair Center: Repair Center:
Likely Causes Comments
Plug-in module or Plug-in modules cannot be
contacts. repaired, and must be
exchanged.
Motherboard.
Troubleshooting and Diagnostics 3-15