HP 6000 Service Manual page 73

Symptom Call Center:
Suggestions
Wireless
General problems. Check TCP/IP setup in
Control Panel. For
Windows 98: try disabling
DNS in TCP/IP setup.
Check SSID, channel, and
encryption settings: click
wireless link icon in taskbar
and select Advanced
Configuration.
PCMCIA
General problems. Restart the computer.
Try the card in the other slot
or in another computer.
If the card requires an IRQ,
make sure one is available.
Check for conflicts or refresh
the device list in Device
Manager.
Zoomed Video is supported
only in the lower slot.
Check the HP Notebook Web
site for installation
instructions (page vi).
When using a PC card in a
docking system, insert or
remove the card while the
system is turned on.
Download current drivers
from the card manufacturer's
web site.
AC adapter
Does not power the Try another AC adapter, if
Omnibook available.
Motherboard
Evidence of spilled
liquid.
Bent or broken
connectors, or burnt
component.
Motherboard
cracked.
Miscellaneous
Clock loses time Plug in AC adapter for 24
hours to charge CMOS
battery.
HP Omnibook 6000/6100
Repair Center: Repair Center:
Likely Causes Comments
Mini-PCI card #1. Make sure all cables are
properly connected to mini-
Rear antenna PCA.
PCI card #1 and the
Front antenna PCA.
motherboard. Check for
Motherboard.
damaged coaxial cables and
connectors.
PCMCIA socket. Using a flashlight, look for
bent pins inside the PCMCIA
Motherboard.
socket.
If both slots have problems,
replace the motherboard. If
only one slot has a problem,
try replacing the PCMCIA
socket.
AC adapter. The AC adapter cannot be
repaired, and must be
Power supply PCA.
replaced.
Motherboard.
Declared to be caused by
customer abuse.
Declared to be caused by
customer abuse.
Declared to be caused by
customer abuse.
CMOS battery. Charge CMOS battery.
Motherboard.
Troubleshooting and Diagnostics 3-13