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Ricoh P3000 Operation Manual

Unified communication system
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For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
1
Preparing to Use the Machine
2
Operating the Machine
3
Packing Up the Machine
4
Troubleshooting
5
Appendix
Device Reference

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Summary of Contents for Ricoh P3000

  • Page 1 Device Reference Preparing to Use the Machine Operating the Machine Packing Up the Machine Troubleshooting Appendix For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................3 Introduction.................................4 Disclaimer................................4 Notes................................4 How to Read This Manual..........................5 Symbols................................5 Model-Specific Information..........................6 Precautions for Use.............................7 Handling This Product............................7 Cleaning................................7 Wireless Networking.............................8 Copyright Notice............................8 1. Preparing to Use the Machine Preparing to Start Using the Services........................9 Checking the Package Contents........................11 Guide to Components............................13 Front and Top view............................13...
  • Page 4 Adjusting the Speaker Volume........................39 Muting the Microphone..........................39 Turning Off the Power............................41 Putting the Camera Back Into Place........................42 3. Packing Up the Machine Removing the Power Cord Set and Video Output Device and Packing Up the Machine......43 4. Troubleshooting When You Have Problems Operating the Machine..................47 5.

  • Page 5: Manuals For This Machine

    Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. Read This First Explains important items to know when using this product. It also describes how to set up this product when using it for the first time.

  • Page 6: Introduction

    Introduction Disclaimer Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. Notes The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of damage to machine or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's features, and instructions on resolving user errors.

  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the bottom of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CMJ001 The following information is region-specific.

  • Page 9: Precautions For Use

    Precautions for Use Handling This Product Observe the following points when moving the machine: • Turn off the machine and remove the power plug from the AC outlet. • Remove all the connector cables connected to the machine. • Return the camera to the closed position. •...

  • Page 10: Wireless Networking

    Wireless Networking This product features a certified construction. Disassembling or modifying this product without permission may be punishable by law. Copyright Notice Using this machine to perform any of the following acts, without permission from the copyright holder, for purposes other than personal use may constitute an infringement on the copyright and/or neighboring rights of the commercial video software or cable broadcasting program.

  • Page 11: Preparing To Use The Machine

    1. Preparing to Use the Machine Preparing to Start Using the Services To start using the Unified Communication System services with this machine, you must set up this machine to use the services according to the conditions in which the machine was purchased and the environment in which the machine is used.
  • Page 12 1. Preparing to Use the Machine Preparing Unified Communication System Settings Step Reference Starting your Web browser. "Logging in to Unified Communication System Settings", Features Reference Changing the default password and machine name. "Specifying the Name of the Machine and Your Password", Features Reference Registering a contact to Address Book.

  • Page 13: Checking The Package Contents

    Checking the Package Contents Checking the Package Contents The product package contains the following items: Package Contents Unified Communication System P3000 (this machine) CMJ023 AC adapter CJB037 Power cord CJB036 USB cable CJB035...
  • Page 14 1. Preparing to Use the Machine Package Contents CJB034 Quick Guide Read This First Other documents • Use the USB cable to share your computer screen. For details, see "Sharing the Computer Screen", Features Reference. • Be sure to use the power cord set and USB cable that come with this machine. •...

  • Page 15: Guide To Components

    Guide to Components Guide to Components Front and Top view CMJ003 1. Camera unit Captures live video that is transmitted to other parties. The camera unit consists of a camera and an arm. 2. Control Panel Provides a set of keys used to operate the machine. For details about the control panel, see p.15 "Control Panel".

  • Page 16: Rear And Bottom View

    1. Preparing to Use the Machine Rear and Bottom view CMJ004 1. Ethernet port Port to which the 1000BASE-T, 100BASE-TX, or 10BASE-T cable connects. This port is used when connecting the machine to a wired network. 2. DVI-D connector Connector used to connect this machine to a video output device, such as a projector or monitor, via a DVI-D connector.

  • Page 17: Control Panel

    Guide to Components Control Panel 11 10 CJB004 1. [Push] key Used to raise the camera unit. 2. Power indicator Lights when the machine turns on. This indicator blinks while the machine is starting up or shutting down. 3. [Power] key Used to turn the machine on and off.
  • Page 18 1. Preparing to Use the Machine 10. Mute indicator Flashes if the [Mute] key is used to disable the microphone. 11. Alarm indicator Lights when an error occurs on the machine. Follow the instructions in the on-screen messages to resolve the error.

  • Page 19: Place To Install

    Place to Install Place to Install Installation Requirements • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine.
  • Page 20 1. Preparing to Use the Machine • Do not use the product on soft material such as paper or cloth that might get sucked into the air inlet. Doing so may cause heat buildup inside the product, resulting in malfunction, burns, or fire.
  • Page 21 Place to Install • Do not use this machine when it is improperly positioned or oriented. Doing so may lead to failure or shorten the product life. • Route and position the power cord and other cables so that other users do not trip over them. Tripping over the cables may cause the machine to fall, resulting in personal injury.
  • Page 22 1. Preparing to Use the Machine • Screen image does not display properly when the screen layout is changed. • The Contact List or contact status do not appear, or it takes longer than expected for each to be displayed. •...

  • Page 23: Operating Environment For This Machine

    Place to Install Specification Description Temperature • Operating 10 - 32 °C (50 - 89.6 °F) • Non-operating 0 - 43 °C (50 - 109.4 °F) Temperature • Operating 15 - 80 % (Non-condensing) • Non-operating 10 - 90 % (Non-condensing) Maximum Altitude 3,000 m (10,000 feet) Operating Environment for This Machine...
  • Page 24 1. Preparing to Use the Machine Specification Operating environment Port The following port numbers are available for communication: • When no proxy is used TCP: 443, 5222, 17990, 17992 UDP: 50000 - 65535 • When a proxy is used TCP: 443 Frequency Range (Wireless •...
  • Page 25 Place to Install • Some projectors or monitors may not be able to display images from this machine correctly. • Video output devices that do not meet these operating environment conditions may not be able to be display images from this machine correctly.

  • Page 26: Connecting The Power Cord Set

    1. Preparing to Use the Machine Connecting the Power Cord Set • Do not use any power sources other than those that match the specifications shown. Doing so could result in fire or electric shock. • Do not damage, break, or modify the power cord or AC adapter. Also, do not place heavy objects on the power cord, or pull the cord or bend it severely.
  • Page 27 Connecting the Power Cord Set • If this machine is not going to be used for several days or longer at a time, disconnect its power cord from the wall outlet. • When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can damage the power cord.
  • Page 28 1. Preparing to Use the Machine Connect the power cord to the AC adapter. CJB012 Connect the power connector to the power connector inlet on this machine. CJB005 Connect the power plug to the AC outlet.

  • Page 29: Connecting A Video Output Device

    Connecting a Video Output Device Connecting a Video Output Device Use the appropriate interface to connect the video output device. For details about requirements for video output device, see p.21 "Operating Environment for This Machine". • Make sure the machine is off before connecting to a video output device. •...

  • Page 30: Connecting An Ethernet Cable

    1. Preparing to Use the Machine Connecting an Ethernet Cable To use a wired network, connect the machine to a network connection device such as a hub or modem. • Make sure the machine is off before connecting an Ethernet cable. •...

  • Page 31: Connecting A External Microphone Speaker

    Connecting a External Microphone Speaker Connecting a External Microphone Speaker Use the USB interface to connect the external microphone speaker. • You cannot connect and use two different external microphone speakers at the same time. • Do not attempt to connect or disconnect the external microphone speaker while connecting or receiving a call, or while in the middle of a meeting.
  • Page 32 1. Preparing to Use the Machine...

  • Page 33: Operating The Machine

    2. Operating the Machine Raising the Camera Unit • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the arm beyond its range of movement. Range of movement The camera arm can move within the following range: 0°-135°...
  • Page 34 2. Operating the Machine Pull up on the arm of the camera to raise the camera unit. CMJ006 • This machine is factory-shipped with a protective sheet covering the camera lens. Remove the protective sheet from the lens before using the camera.

  • Page 35: Turning On The Power

    Turning On the Power Turning On the Power Press the [Power] key/ . CMJ011 • Depending on the network environment you are using, it may take the machine one minute or more to connect to the network. • If the message "Connecting to the network..." remains displayed throughout the startup process, there is a problem preventing the machine from connecting to the network.

  • Page 36: Turning On The Machine For The First Time

    2. Operating the Machine Turning on the Machine for the First Time When you turn on the machine for the first time, a screen used to specify the language, date, and time will appear. Select the language, date, and time for the environment in which you plan to use the machine.
  • Page 37 Turning on the Machine for the First Time Press the [ ] key to select [Next], and then press the [Enter] key/ . Press the [Enter] key/ to display the list. Press the cursor keys ([ ] [ ] [ ] [ ] keys) to select the region, and then press the [Enter] key/ .

  • Page 38: Adjusting The Camera

    2. Operating the Machine Adjusting the Camera • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the camera beyond its range of movement. Ranges of movement The camera can move within the following ranges: •...
  • Page 39 Adjusting the Camera CMJ013 • Fingerprints or dust on the lens cover can cause image quality to deteriorate. If the lens cover is dirty, lightly wipe it with a soft cloth.

  • Page 40: Using The Camera To Share Information

    2. Operating the Machine Using the Camera To Share Information When using the camera to take a picture of a form or document directly, the camera automatically focuses on the object and displays the image visually. This feature is useful at meetings when sharing printed forms or other documents for which no electronic data exists, such as hand-written memos.

  • Page 41: Adjusting The Volume

    Adjusting the Volume Adjusting the Volume You can adjust the audio volume and temporarily mute the microphone. Adjusting the Speaker Volume Use the [ ] and [ ] keys to adjust the volume. CMJ015 To lower the volume, press the [ ] key. To raise the volume, press the [ ] key.
  • Page 42 2. Operating the Machine To cancel mute, press the [Mute] key again. The Mute indicator turns off to indicate that mute has been cancelled. • If an external microphone speaker are connected, you cannot mute them from the machine. For details about how to mute your external microphone speaker, see the respective manual for device.

  • Page 43: Turning Off The Power

    Turning Off the Power Turning Off the Power Press the [Power] key/ . CMJ011 Press the [ ] or [ ] key to select [Turn Off], and then press the [Enter] key/ . • You can also turn off the machine by pressing the [Power] key/ twice in Step 1.

  • Page 44: Putting The Camera Back Into Place

    2. Operating the Machine Putting the Camera Back Into Place • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the camera beyond its range of movement. Carefully rotate the camera and put it back into place. CMJ013 Push the arm down until it clicks.

  • Page 45: Packing Up The Machine

    3. Packing Up the Machine Removing the Power Cord Set and Video Output Device and Packing Up the Machine • Before packing up the machine, make sure the machine is off by checking whether the Power indicator is lit. Remove the analog RGB or DVI-D connector from the machine. •...
  • Page 46 3. Packing Up the Machine Remove the power connector from the power connector inlet on the machine. CJB044 Remove the AC adapter and power cord. CJB030 Pack the machine and power cord set in the supplied bag. CJB045 • For details about how to use your video output device, see the manual that comes with the device. •...
  • Page 47 Removing the Power Cord Set and Video Output Device and Packing Up the Machine • Be sure to disconnect all cables and the power cord set before placing this machine in the bag.
  • Page 48 3. Packing Up the Machine...

  • Page 49: Troubleshooting

    4. Troubleshooting This chapter describes common problems of the machine. For details about network problems and messages, see "Troubleshooting", Features Reference. When You Have Problems Operating the Machine • If the problem continues to persist even you after follow instructions given to resolve the problem, contact the support desk.
  • Page 50 4. Troubleshooting Problems Causes Solutions Cannot be connected to the An error occurred on the Ask the party to solve the problem. contact whose status is other party's machine. If the "Ready". error message is displayed, the machine cannot be receive the call.
  • Page 51 When You Have Problems Operating the Machine Problems Causes Solutions Video or Audio of other The wireless network Contact your network administrator. party cuts out. problem is occurred, such as radio/electromagnetic interference or weak reception. Deterioration of sound Howling might be occurred Keep objects away from the quality if placing objects near the...
  • Page 52 4. Troubleshooting Problems Causes Solutions Deterioration of sound Howling might be occurred Adjust the audio volume on the quality if the audio volume is set too machine. For details about how to loud. adjust the volume, see p.36 "Adjusting the Camera". If you are using an external microphone speaker, adjust the volume of the external microphone speaker.
  • Page 53 When You Have Problems Operating the Machine Problems Causes Solutions The sound cuts in and out. If you and the other party Wait until the other party is finished speak at the same time, the before speaking. sound may cut in and out. If the other party speaks for an extended length of time and the audio continually cuts out, mute the...
  • Page 54 4. Troubleshooting Problems Causes Solutions Firmware Update screen is If a required firmware Check the update information, and displayed when turn on the update is detected. You then start the update immediately. machine. cannot start a meeting or accept a registration request until the update is complete.

  • Page 55: Appendix

    5. Appendix Specifications Item Specification Interface • Ethernet: 10BASE-T, 100BASE-TX, 1000BASE-T • IEEE802.11g, IEEE802.11b, IEEE802.11n • Encryption method: WEP128bit/64bit, WPA-PSK(TKIP/ AES), WPA2-PSK(AES) • USB2.0 (type A) 2 • USB2.0 (type B) • DVI-D • Analog RGB (VGA) Proxy authentication Basic authentication Port The following port numbers are available for communication: •...
  • Page 56 5. Appendix Item Specification Focus Pan focus Automatic camera adjustment • Automatic gain control • Automatic white balance control Microphone • Automatic echo canceller • Automatic noise reduction • Automatic gain control • Muting Noise 40 dB or less Power Source •...

  • Page 57: Precautions For Use

    Precautions for Use Precautions for Use This section describes precautions for using the machine. It also provides additional information about the machine's specifications. Where to use this machine • The location in which the machine is used may affect the audio quality. Read the information provided on p.17 "Installation Requirements"...

  • Page 58: Trademarks

    5. Appendix Trademarks Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. ® ® ® ® Microsoft , Windows , Windows Vista , and Internet Explorer are either registered trademarks or...

  • Page 59: Index

    INDEX Power cord set............Power indicator............Air inlet..............Power key.............. Air outlet..............Precautions for use........... Alert indicator............Push key..............Analog RGB connector......... Anti-theft lock hole..........Speaker..............Speaker volume keys..........Camera unit............. 13, 31 Specifications............Cleaning..............Symbols..............Control panel..........13, 15 Copyright notice............
  • Page 60 MEMO...
  • Page 61 MEMO...
  • Page 62 MEMO E0A0-8507...
  • Page 63 © 2012 Ricoh Co., Ltd.
  • Page 64 E0A0-8507...

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