HP EliteBook 8770w Maintenance And Service Manual
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HP EliteBook 8770w Maintenance And Service Manual

Mobile workstation
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HP EliteBook 8770w Mobile Workstation
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP EliteBook 8770w

  • Page 1 HP EliteBook 8770w Mobile Workstation Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Top ............................... 7 Display — Windows models ....................8 Display — SUSE Linux models ................... 9 TouchPad .......................... 10 Lights ..........................11 Buttons and fingerprint reader (select models only) ............12 Keys —...
  • Page 6 Component replacement procedures ....................49 Service tag and PCID label ....................49 Service tag ......................49 PCID label ......................49 Windows 8 models ................50 Non Windows 8 models ..............50 Computer feet ........................51 Battery ..........................51 SIM ............................ 52 Service access cover ......................
  • Page 7 Network cable and jack ....................107 Power connector cable ....................107 Security lock ........................108 Processor heat sink ......................110 Processor ......................... 112 Fan/Heat sink ........................114 Graphics board ........................ 115 Fan ........................... 116 5 Computer Setup (BIOS) and Advanced System Diagnostics ..............118 Windows 8 —...
  • Page 8 DVD-ROM Drive specifications ......................134 7 Backup and recovery ..........................135 Windows 7 — Backup and recovery ....................135 Creating recovery media with HP Recovery Disc Creator ..........135 Creating recovery media ................. 136 Backing up your information ................136 Performing a system recovery ................

  • Page 9: Product Description

    2 WWAN antenna and cables) ● Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without webcam (not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables) Memory...
  • Page 10 Category Description Supports the following configurations: ● 2048 MB total system memory (2048 × 1) ● 4096 MB total system memory (4096 × 1) ● 4096 MB total system memory (2048 × 2) ● 8192 MB total system memory (8192 × 1) ●...
  • Page 11 ● HP un2430 EV-DO/HSPA Mobile Broadband Module ● HP hs2350 HSPA+ Mobile Broadband Module (not available with Win8 or Win7 downgrade ) ● HP hs2350 HSPA+ Mobile Broadband Module (not available with Win8 or Win7 downgrade ) WWAN antennas (2) built into display assembly (worldwide, 5-band) Support for “no WWAN”...
  • Page 12 HP 230W Advanced Docking Station ● HP USB 2.0 Docking Station ● HP Essential USB 2.0 Port Replicator ● HP LAN and USB Travel Hub Keyboard/pointing 36.5 cm (14.4 in) full-size keyboard with separate numeric keypad, Dual Point (3 pointing stick...
  • Page 13 ● 8-cell, 2.8 Ah (75 WHr) Li-ion battery (available with 3 year warranty only) ● Supports 9-cell (73 WHr) polymer, HP ST09 Extended Life Battery (does not support HP Fast Charge) ● Supports 9-cell 3.0 Ah (100 WHr) cylindrical battery, HP BB09 Ultra-Capacity Extended Life...
  • Page 14 Category Description Web-only support: ● Windows XP Professional 64 (select models only) ● Windows XP Professional 32 (select models only) ● Windows 7 Ultimate 64 (select models only) ● Windows 7 Ultimate 32 (select models only) ● Windows 7 Enterprise 64 (select models only) ●...

  • Page 15: External Component Identification

    External component identification...

  • Page 16: Display - Windows Models

    Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access this guide in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select the User guides.

  • Page 17: Display - Suse Linux Models

    Display — SUSE Linux models Component Description Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).

  • Page 18: Touchpad

    TouchPad Component Description Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse. Center pointing stick button Can be used with the pointing stick and functions like the center button on an external mouse. Pointing stick Moves the pointer and selects or activates items on the screen.

  • Page 19: Lights

    Lights Component Description ● TouchPad on/off light Off: The TouchPad is on. ● Amber: The TouchPad is off. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...

  • Page 20: Buttons And Fingerprint Reader (Select Models Only)

    ● Windows 7—Select Start > Control Panel > System and Security > Power Options. ● Or refer to the HP Notebook Reference Guide. ● Windows 8—From the Start screen, type power options. Click Settings, and then select Power Options from the options displayed.
  • Page 21 Component Description Web browser button When Windows is running, press the button to open the default Web browser. Calculator button Opens the Windows calculator function. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 22: Keys - Windows Systems

    Keys — Windows systems Component Description Displays system information when pressed in coMBination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 23: Keys - Suse Linux Models

    Keys — SUSE Linux models Component Description Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key. Integrated numeric keypad When num lk has been enabled, it can be used like an external numeric keypad.
  • Page 24 Off: The battery is fully charged. ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, see the HP Notebook Reference Guide.

  • Page 25: Right

    For additional safety information, refer to the Regulatory, Safety and Environmental Notices. To access this guide in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select the User guides.

  • Page 26: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance.

  • Page 27: Rear

    Rear Component Description RJ-11 (modem) jack Connects a modem cable. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Power connector Connects an AC adapter.

  • Page 28: Bottom

    Bottom Component Description Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery release latch Releases the battery. Accessory battery connector Connects an optional accessory battery. Docking connector Connects an optional docking device.
  • Page 29 Component Description Speakers (2) Produce sound. NOTE: To use the SRS Premium Sound software, select Start > All Programs > SRS Premium Sound. (10) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

  • Page 30: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components Chapter 3 Illustrated parts catalog...
  • Page 31 Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam 688736-001 (not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables) Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without...
  • Page 32 Item Description Spare part number Without backlight, for use in Latin America 688737-161 With backlight, for use in Latin America 688738-161 Without backlight, for international use 688737-B31 With backlight, for international use 688738-B31 Without backlight, for use in Northwest Africa 688737-FP1 Without backlight, for use in Norway 688737-091...
  • Page 33 Item Description Spare part number With backlight (Windows 8) for use in Russia 701978-251 With backlight (Windows 8) for use in Thailand 701978-281 With backlight (Windows 8) for use in Belgium 701978-A41 With backlight (Windows 8) for use in Taiwan 701978-AB1 With backlight (Windows 8) for use in South Korea 701978-AD1...
  • Page 34 Item Description Spare part number Without backlight, with pointing stick (Windows 8) for use in South Korea 701977-AD1 Without backlight, with pointing stick (Windows 8) for use in Internationally 701977-B31 Without backlight, with pointing stick (Windows 8) for use in Sweden and Finland 701977-B71 Without backlight, with pointing stick (Windows 8) for use in Slovenia 701977-BA1...
  • Page 35 Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 695915-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 698588-001 Broadcom 802.11a/b/g/n 2x2WiFi Adapter 669832-001 (17) WWAN module: HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP hs2340 HSPA+ Mobile Broadband Module 668969-001 (18) Speaker assembly 652540-001 Computer major components...
  • Page 36 Item Description Spare part number (19) Audio/USB 2.0 board 689284-001 (20) Display (VGA) port 696435-001 (21) Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 652545-001. (22) Modem cable 628824-001 (23) Network cable (includes RJ-45 jack) 652545-001 NOTE: The network cable is included in the Cable Kit, spare part number 652545-001.

  • Page 37: Display Components

    Display components Item Description Spare part number Display bezel Display bezel 688763-001 Webcam module 688752-001 Display Display panel, 43.9 cm (17.3 in), FHD AG WVA 691224-001 Display panel, 43.9 cm (17.3 in), HD+ AG WVA 691223-001 Display components...
  • Page 38 Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with 688736–001 webcam (not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables) Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without...

  • Page 39: Mass Storage Devices

    Mass storage devices Item Description Spare part number 7.0 mm (0.28 in), 9.5 mm (0.37 in), or 12.7 mm (0.5 in) hard drive: NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. ●...
  • Page 40 Item Description Spare part number DVD-ROM Drive 688769-001 6.35 cm (2.50 in) Solid-state drive (includes bracket): ● 256 GB solid-state drive Self-Encrypting drive (SED) 688767-001 ● 128 GB solid-state drive ● 688766-001 ● 160 GB solid-state drive 688768-001 ● 180 GB solid-state drive 700373-001 ●...

  • Page 41: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC Adapter 200W PFC Slim AC Smart Adapter 693708-001 230W PFC AC Smart Adapter 693714-001 Power cord (3 conductor, black,1.83 m): For use in Argentina 491683-D01 For use in Australia 491683-011 For use in Brazil 491683-202 For use in Denmark 491683-081...

  • Page 42: Sequential Part Number Listing

    Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician recommended N = Non-user replaceable Spare part CSR flag Description number 434594-001 Optical USB travel mouse 491683-001 Power cord for use in North America (3 conductor, black,1.83 m) 491683-011 Power cord for use in Australia (3 conductor, black,1.83 m) 491683-021...
  • Page 43 Card cover, and Express Card slot cover) 655547-001 Upgrade bay hard drive 655792-001 Bluetooth module, HP Integrated Module with Bluetooth 4.0+ ENH Data Rate Wireless Technology NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
  • Page 44 AMD graphics subsystems (includes replacement thermal material) 688735-001 Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without webcam (not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables) 688736-001 Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with...
  • Page 45 Spare part CSR flag Description number 688737-141 Keyboard without backlight for use in Turkey (includes keyboard cable, pointing stick and pointing stick cable) 688737-151 Keyboard without backlight for use in Greece (includes keyboard cable, pointing stick and pointing stick cable) 688737-161 Keyboard without backlight for use in Latin America (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 46 Spare part CSR flag Description number 688737-FL1 Keyboard without backlight for use in Czechoslovakia (includes keyboard cable, pointing stick and pointing stick cable) 688737-FP1 Keyboard without backlight for use in Northwest Africa (includes keyboard cable, pointing stick and pointing stick cable) 688738-001 Keyboard with backlight for use in the United States (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 47 Spare part CSR flag Description number 688742-001 Smart Card (includes cable) 688743-001 Fingerprint reader (includes cable) 688744-001 Screw Kit 688745-001 System board for use with computer models equipped with Intel quad-core processors in all countries and regions except the People's Republic of China (includes replacement thermal material) 688745–501 System board for use with computer models equipped with Intel quad-core processors in...
  • Page 48 Spare part CSR flag Description number 689281-001 Graphics board, NVIDIA Quadro 4000M, N14E-Q3 2 GB dedicated GDDR5 video memory 689282-001 Graphics board, NVIDIA Quadro 5010M, N14E-Q5 4 GB dedicated GDDR5 video memory 689283-001 USB 3.0 board (includes cable) 689284-001 Audio/USB 2.0 board 690034-001 System board for use with computer models equipped with Intel quad-core processors in the People's Republic of China (includes replacement thermal material)
  • Page 49 Spare part CSR flag Description number 701977-091 Keyboard (Windows 8) without backlight for use in Norway (includes keyboard cable, pointing stick and pointing stick cable) 701977-131 Keyboard (Windows 8) without backlight for use in Portugal (includes keyboard cable, pointing stick and pointing stick cable) 701977-141 Keyboard (Windows 8) without backlight for use in Turkey (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 50 Spare part CSR flag Description number 701977-DB1 Keyboard (Windows 8) without backlight for use in Canada (includes keyboard cable, pointing stick and pointing stick cable) 701977-DD1 Keyboard (Windows 8) without backlight for use in Iceland (includes keyboard cable, pointing stick and pointing stick cable) 701977-FL1 Keyboard (Windows 8) without backlight for use in Czechoslovakia (includes keyboard cable, pointing stick and pointing stick cable)
  • Page 51 Spare part CSR flag Description number 701978-FL1 Keyboard (Windows 8) with backlight for use in Czechoslovakia (includes keyboard cable, pointing stick and pointing stick cable) 702080–001 Intel® Centrino™ 2430, EV-DO/HSPA minicard WLAN module 705053–001 128 GB solid-state drive (includes bracket) 710788–001 F5321GWX HSPA + with GPS mini Sequential part number listing...

  • Page 52: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0 mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 53: Cables And And Pointing Stick Connectors

    Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 54: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 55: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging.

  • Page 56: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 57: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 98 screws and screw locks that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 58: Windows 8 Models

    Windows 8 models Non Windows 8 models Chapter 4 Removal and replacement procedures...

  • Page 59: Computer Feet

    Computer feet The computer feet (not illustrated) are adhesive-backed rubber pads. The feet are included in the base enclosure spare part kit, spare part number 688765-001. The rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description Spare part number...

  • Page 60: Sim

    Before removing the SIM, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 61 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 51). Remove the service access cover: Position the computer upside down on a flat surface, with the front toward you. Slide the service cover release latch to the right (1), and remove the single security screw (2), if it has been installed.

  • Page 62: Primary Hard Drive

    Primary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. Description Spare part number 750 GB, 7200-rpm SATA hard drive 633252-001 500 GB, 7200-rpm SATA hard drive 634925-001 500 GB, 7200-rpm SATA SED hard drive 634862-001 24 GB solid-state drive (includes bracket and screws) 701479–001...
  • Page 63 Lift the Smart Card reader to the upright position (2). Loosen the Phillips M2.5x10.5 captive screws (1) that secure the hard drive to the computer. Grasp the tab on the hard drive and slide the hard drive (2) to disconnect it from the system board.

  • Page 64: Secondary Hard Drive

    Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Secondary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001.
  • Page 65 Grasp the tab and slide the hard drive (2) to the right. Lift the hard drive up to remove it from the hard drive bay (3). If it is necessary to remove the hard drive bracket, follow these steps: Remove the four Phillips M3.0x3.0 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 66: Smart Card Reader

    Smart Card reader Description Spare part number Smart Card reader (with cable) 688742-001 Smart Card reader cover 652546-001 Before removing the Smart Card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 67: Bluetooth Module

    Slide the Smart Card reader back toward the hinges on the Smart Card reader cover, and remove the Smart Card reader board (2). Reverse this procedure to reassemble and install the Smart Card reader. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 652545-001.

  • Page 68: Wlan Module

    Remove the Bluetooth module: Remove the Bluetooth module cover. Gently pry the Bluetooth module away from the adhesive in the base enclosure and lift the Bluetooth module (1). Disconnect the Bluetooth module from the Bluetooth cable (2), and remove the module. Reverse this procedure to install the Bluetooth module.
  • Page 69 Description Spare part number Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 698588-001 Broadcom 802.11a/b/g/n 2x2WiFi Adapter 669832-001 CAUTION: The WLAN module and the WWAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 70: Wwan Module

    WWAN module Description Spare part number HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP hs2340 HSPA+ Mobile Broadband Module 668969-001 HP un2430 EV-DO/HPSA minicard9999 702080-001 HSPA+ with GPS minicard 710788–001 CAUTION: The WWAN module and the WLAN module are not interchangeable.

  • Page 71: Rtc Battery

    Reverse this procedure to install the WWAN module. RTC battery Description Spare part number RTC battery 651948-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 72 Description Spare part number Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 688771-001 DVD-ROM Drive 688769-001 Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 73 If it is necessary to replace the optical drive bracket: Position the optical drive with the rear toward you. Remove the three Phillips M2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). If it is necessary to remove the optical drive bezel: Insert the end of a paper clip into the release access hole (1) in the optical drive bezel.

  • Page 74: Upgrade Bay Hard Drive

    Firmly pull outward on the bezel to remove the bezel from the optical drive tray. Reverse this procedure to reassemble and install the optical drive. Upgrade bay hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001.

  • Page 75: Primary Memory Module

    Remove the four Phillips PM3.0×3.0 screws that secure the upgrade bay hard drive carrier to the computer. Loosen the 2 Phillips captive screws (1) that secure the hard drive to the carrier. Insert a flat-bladed screwdriver or similar tool into the upgrade bay hard drive tab access (2) and press the tab to the left to release the upgrade bay hard drive from the computer.
  • Page 76 A computer having a system board with spare part number 690034-001 or 688745-001 has two memory slots (primary memory slots). When adding or replacing memory modules, slot 1 must be populated before slot 2 is populated. A computer having a system board with spare part number 688746-001 or 690035-001 has four memory slots (expansion memory slots) (on the bottom of the computer) and the primary memory slots (under the keyboard).

  • Page 77: Expansion Memory Module

    Reverse this procedure to install a primary memory module. Expansion memory module NOTE: Expansion memory slots are located in a compartment on the bottom of the computer. A computer having a system board with spare part number 690034-001 or 688745-001 has two memory slots, which are called primary memory slots in this MSG.
  • Page 78 Remove the expansion memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the expansion memory module slots. Reverse this procedure to install an expansion memory module. Chapter 4 Removal and replacement procedures...

  • Page 79: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Keyboard with backlight (includes keyboard cable, pointing stick and pointing stick cable): Belgium 688738-A41 Norway 688738-091 Denmark 688738-081 Russia 688738–251 Finland and Sweden 688738-B71 France 688738-051 Germany 688738-041 South Korea 688738-AD1...
  • Page 80 For use in: Spare part number For use in: Spare part number Spain 701977-071 Denmark 701977-081 Norway 701977-091 Portugal 701977-131 Turkey 701977-141 Greece 701977-151 Latin America 701977-161 Saudi Arabia 701977-171 Brazil 701977-201 Hungary 701977-211 Russia 701977-251 Bulgaria 701977-261 Romania 701977-271 Thailand 701977-281 Japan...
  • Page 81 Remove the service access cover (see Service access cover on page 52). Remove the optical drive (see Optical drive on page 63) or upgrade bay hard drive (see Upgrade bay hard drive on page 66). NOTE: The optical drive or hard drive carrier in the upgrade bay must be removed in order to remove the keyboard.
  • Page 82 Insert a small tool at an angle through the hole in the optical drive bay at an angle to push out the top edge of the keyboard. This gives you access to the back of the keyboard and releases the top edge of the keyboard. NOTE: Make sure that the optical drive or upgrade hard drive have been removed before performing this procedure.

  • Page 83: Fan/Graphics Board Heat Sink Assembly

    Release the pointing stick ZIF connector (3) and lift the cable (4) to release it. Reverse this procedure to install the keyboard. Fan/graphics board heat sink assembly NOTE: The fan/graphics board heat sink assemblies include replacement thermal material. Description Spare part number For use only with computer models equipped with AMD graphics subsystems 688733-001 For use only with computer models equipped with NVIDIA graphics subsystems...
  • Page 84 Remove the service access cover (see Service access cover). Remove the optical drive (see Optical drive on page 63) or upgrade bay hard drive (see Upgrade bay hard drive on page 66). Remove the keyboard (see Keyboard on page 71). Remove the top cover (see Top cover on page Remove the display assembly (see...
  • Page 85 Lift the heat sink/fan assembly (2) straight up to remove it. NOTE: Due to the adhesive quality of the thermal material located between the fan/graphics board heat sink assembly and graphics board components, it may be necessary to move the graphics board heat sink from side to side to detach it from the system board.

  • Page 86: Display Bezel

    Display bezel Description Spare part number Display bezel for use with computer models without a webcam 688763-001 Before removing the display bezel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 87: Display Panel

    Flex the inside edges of the top edge (3), the left and right sides (4), and the bottom edge (5) of the display bezel until the bezel disengages from the display enclosure and then remove the bezel (6). Reverse this procedure to install the display bezel. Display panel Description Spare part number...
  • Page 88 Remove the 1 Phillips screws (3) that secure the display panel brackets to the hinge pipe. Slide the hinge pipe to the right (1) and remove the hinge pipe (2). NOTE: Make sure you pull back the antenna cables when removing the hinge pipe. Remove the display panel.

  • Page 89: Display Panel Cable

    Display panel cable Description Spare part number Display panel cable (select models only) 688761-001 To remove the display panel cable: ▲ Release the adhesive tape that secures the display panel cable to the display panel (1). Disconnect the cable (2), and then remove the cable (3). Hinge brackets Description Spare part number...

  • Page 90: Webcam Module

    ▲ Remove the 4 screws that secure each hinge assembly to the panel (1), and then remove the hinge brackets (2). Webcam module Description Spare part number Webcam module with microphone 688752-001 Before removing the webcam module, follow these steps: Shut down the computer.

  • Page 91: Top Cover

    Remove the webcam module: Lift the WLAN antenna cables (1), and then remove the WWAN antenna cables (2). Remove the webcam cable (1) from the hinges and then disconnect the webcam cable from the display enclosure (2). Remove the webcam module from the display enclosure (3). Reverse this procedure to install the webcam module.
  • Page 92 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 93 Remove the two Phillips M2.5x3 screws in the optical drive/upgrade drive bay (1) and the four Phillips M2.5x3.0 screws inside the battery bay (2). Disconnect the power button board cable (1). Disconnect the TouchPad cable on the left (2) and the right sides (3).
  • Page 94 Grasp the top cover by the hole in the optical disk drive/upgrade drive bay and lift up the front edge of the top cover (1). Remove the top cover from the base enclosure (2). If it is necessary to replace the TouchPad: Lift the adhesive tape (1), lift and release the TouchPad cable from the opening in top cover (2), and then release the TouchPad cable (3).
  • Page 95 Release the TouchPad from the front right side clip (3) and then remove the TouchPad from the top cover. Reverse this procedure to install the top cover and TouchPad. NOTE: In reversing this procedure, make sure that the display latch assembly actuator lines up correctly with the top cover to avoid damaging any components.

  • Page 96: Display Assembly

    Display panel, 43.9 cm (17.3 in), FHD AG LED WVA 691224-001 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam (not available with HP 688736-001 Mobile Broadband) 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color without webcam (not available with HP...
  • Page 97 Remove the tape (1) that secures the WLAN and WWAN cables to the system board. (2). Turn the computer right side up, facing you. Feed the WLAN and WWAN cables through the hole next to the keyboard screw (1), and then lift the cable free of the routing areas (2). Disconnect the webcam cable (3).
  • Page 98 Disconnect the display panel cable (1), and then remove the cable (2). NOTE: Make sure all cables are freed from the clips in the routing channel. Turn the unit around, and then remove the Torx M2.5x7.0 screws (1) that secure the display hinges to the base enclosure.

  • Page 99: Power Button Board

    Position the computer with the rear toward you. Lift the rear hinges and remove. Remove the two 6 millimeter Torx screws securing the display panel to the base enclosure (1)`, and then remove the display panel (2). Reverse this procedure to reassemble and to install the display assembly. Power button board Description Spare part number...

  • Page 100: Application Button Board

    Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 101: Fingerprint Reader

    Before removing the application button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 102: Audio/Usb 2.0 Board

    Before removing the fingerprint reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 103 Before removing the Audio/USB 2.0 board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 104: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 652540-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 105: Modem Module

    Gently flex the band on the base enclosure next to the speaker assembly, and remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 652545-001.

  • Page 106: Display (Vga) Port

    Remove the optical drive (see Optical drive on page 63) or upgrade bay hard drive (see Upgrade bay hard drive on page 66). Remove the keyboard (see Keyboard on page 71). Remove the top cover (see Top cover on page 83).
  • Page 107 Remove the keyboard (see Keyboard on page 71). Remove the top cover (see Top cover on page 83). Remove the Smart Card reader (see Smart Card reader on page 58). Remove the Audio/USB 2.0 board (see Audio/USB 2.0 board on page 94).

  • Page 108: Modem Module Cable

    Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 652545-001. Before removing the modem module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 109 Reverse this procedure to install the modem module cable. Component replacement procedures 101...

  • Page 110: Card Reader/Usb 3.0 Board

    Card reader/USB 3.0 board Description Spare part number Card reader/USB 3.0 board 689283-001 Before removing the card reader/USB 3.0 board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 111: Bluetooth Module Cable

    Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 652545-001. Before removing the Bluetooth module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 112 NOTE: Models that support quad-core processors have four memory slots. Models that support dual-core processors have two memory slots. Description Spare part number For use in all countries and regions except the People's Republic of China: ● For use with computer models equipped with Intel quad-core processors 688746-001 ●...
  • Page 113 ● Primary memory modules (see Primary memory module on page ● Expansion memory modules (see Expansion memory module on page ● Graphics board (see Graphics board on page 115) ● Processor heat sink (see Processor heat sink on page 110) ●...
  • Page 114 Remove the 4 Phillips M2.5x3.0 screws (marked with a triangle icon) that secure the system board to the base enclosure (2), and then remove the short stand off screw (3) and the tall stand off screw (4). Lift up on the right side of the system board (1), and then remove the system board (2) by sliding it out.

  • Page 115: Network Cable And Jack

    Network cable and jack NOTE: The network cable is included in the Cable Kit, spare part number 652545-001. Before removing the network cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 116: Security Lock

    Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 117 Before removing the security lock, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 118: Processor Heat Sink

    Rotate the security lock away from the base enclosure and remove the security lock from the base enclosure (2). Reverse this procedure to install the security lock. Processor heat sink Description Spare part number For use only with computer models equipped with quad-core processors 653629-001 For use only with computer models equipped with dual-core processors 652542-001...
  • Page 119 Remove the processor heat sink: Following the sequence stamped into the processor heat sink, loosen the four Phillips captive screws (1) that secure the processor heat sink to the system board. NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and the processor, it may be necessary to move the processor heat sink from side to side to detach it from the system board.

  • Page 120: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Next Generation Intel® Core™ processors, (support Intel Turbo Boost Technology) (includes replacement thermal material): i7-3610QM, 2.30 GHz (Turbo up to 3.30 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W 680646-001 i7-3720QM, 2.60 GHz (Turbo up to 3.60 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W 681283-001...
  • Page 121 Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Component replacement procedures 113...

  • Page 122: Fan/Heat Sink

    Fan/Heat sink ▲ Remove the 4 screws securing the fan/heat sink (1), and then remove the fan/heat sink (2). NOTE: Make sure the fan cable is disconnected from the system board. NOTE: This diagram shows a view of of the processor (1) the paste (2), the board components (3), and the pads (4).

  • Page 123: Graphics Board

    Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number AMD FirePro M5950 XT-GL 1GB GDDR5 (DP 1.2 and Eyefinity Plus support) 689279-001 NVIDIA Quadro 5010M, N14E-Q5 4 GB dedicated GDDR5 video memory 689282-001 NVIDIA Quadro 4000M, N14E-Q3 2 GB dedicated GDDR5 video memory 689281-001...

  • Page 124: Fan

    Lift the right edge of the graphics board until it rests at an angle and remove (2). Reverse this procedure to install the graphics board. Description Spare part number 688762-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 125 Remove the fan (2). Reverse this procedure to install the fan into the fan/graphics board heat sink assembly. Component replacement procedures 117...

  • Page 126: Computer Setup (Bios) And Advanced System Diagnostics

    Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 127: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 128: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 129: Windows 7 - Computer Setup (Bios) And Advanced System Diagnostics

    BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: From the Start screen, type e, and then click File Explorer. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
  • Page 130 To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...

  • Page 131: Restoring Factory Settings In Computer Setup

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 132: Downloading A Bios Update

    Do not shut down the computer or initiate Suspend or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Open your Web browser. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

  • Page 133: Using Advanced System Diagnostics

    Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer.

  • Page 134: Using Computer Setup

    To start Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press...

  • Page 135: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 136: Downloading A Bios Update

    Do not shut down the computer or initiate Suspend or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Open your Web browser and go to the HP website. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 137 To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

  • Page 138: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 41.70 cm 16.40 in Depth 27.20 cm 10.70 in Height (front to back) 3.70 cm to 4.30 cm 1.47 in to 1.68 in Weight 3.60 kg 7.96 lbs Input power Operating voltage 19.5 V dc @ 4.74 A – 120 W Operating current 4.74 A Temperature...

  • Page 139: 43.9 Cm (17.3 In) Wva Display Specifications

    43.9 cm (17.3 in) WVA display specifications Metric U.S. Dimensions Width 24.4 cm 9.65 in Depth 38.1 cm 15.0 in Diagonal 43.9 cm 17.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Backlight Character display 80 ×...

  • Page 140: Blu-Ray R/Re Dvd±Rw Supermulti Double-Layer Drive Specifications

    Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R- DVD-RAM (Ver.2), DVD+R, DVD-R, DL, BD-RE, BD-RE-DL, DVD-ROM, CD-R, and CD-ROM DVD+R, DVD+R-DL, DVD+RW, DVD- R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R,...

  • Page 141: Dvd±Rw Supermulti Double-Layer Drive Specifications

    Applicable disc Read: Write: 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec 1X BD-ROM 4,500 KB/sec 1X BD-R read 4,500 KB/sec 1X BD-RE read...

  • Page 142: Dvd-Rom Drive Specifications

    Applicable disc Read: Write: 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD, Video CD), Multisession CD (Photo cD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,...

  • Page 143: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 144: Creating Recovery Media

    The Windows DVD can be created only once. Thereafter, the option to create that media will not be available. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. Select Driver DVD or Windows DVD. From the drop-down menu, select the drive for burning the recovery media.

  • Page 145: Performing A System Recovery

    All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
  • Page 146 You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately) if the Windows partition and the HP Recovery partition are not listed. For additional information, see the Using a Windows 7 operating system DVD (purchased separately) section.

  • Page 147: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

  • Page 148: Using F11 Recovery Tools

    Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer. NOTE:...

  • Page 149: Using Windows 8 Operating System Media (Purchased Separately)

    Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

  • Page 150: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.

  • Page 151: Using Hp Software Setup

    HP recommends that you create the HP factory image restore DVD in the event of a system failure. Select Computer > More Applications. In the left pane, click Tools, and then click Create HP Factory Image Restore DVD in the right pane. Follow the on-screen instructions to create an image file to burn a recovery disc.

  • Page 152: Backing Up Your Information

    Using the arrow keys, select Yes when prompted: Do you want to start the System-Restore? Follow the on-screen instructions. NOTE: You can also restore the computer from the partition by restarting the computer, and then pressing the key. NOTE: If you are unable to boot (start up) your computer from the hard drive partition with the primary operating system or from the recovery partition, and you did not create a system recovery disc, you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system.

  • Page 153: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 154 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 155: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 156: Index

    Index Symbols/Numerics spare part number 28, 31, 39, front 15 1394 port, identifying 18 left side 18 specifications 132 rear 19 Blu-ray ROM DVD±RW SuperMulti right side 17 AC adapter, spare part numbers Double-Layer Drive top 7 33, 40 spare part number 28, 31, 39, computer feet, locations 51 accessory battery connector, computer part number 49...
  • Page 157 display release latch 16 feet, locations 51 Display Rubber Kit Fingerprint reader jacks spare part number 35 spare part numbers 39 audio in (microphone) 17 display specifications 131 fingerprint reader audio-out (headphone) 17 DisplayPort, identifying 18 identifying 13 network 18 docking connector, identifying 20 removal 93 RJ-11 (modem) 19...
  • Page 158 mass storage device, spare part optical drive eject button, product description numbers 28 identifying 17 audio 2 Media Card reader, identifying 16 chipset 1 memory module display panel 1 packing guidelines 47 product description 1 docking support 4 plastic parts 44 removal 67, 69 Ethernet 3 Plastics Kit...
  • Page 159 RTC battery specifications removal 63 Blu-ray Disc ROM with vents, identifying 18 spare part number 26, 35, 63 SuperMulti DVD±R/RW DL video, product description 2 Drive 132 volume mute button, identifying Blu-ray R/RE DVD±RW Screw Kit SuperMulti Double-Layer spare part number 33, 39 Drive 132 security cable slot, identifying 18 warranty period 49...

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