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Maintenance and Service Guide HP Pavilion dv2000 Notebook PC Document Part Number: 417981-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Product Description The HP Pavilion dv2000 Notebook PC offers advanced modularity, Intel® Core™ Duo and Core Solo processors or AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion dv2000 Notebook PC Maintenance and Service Guide...
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Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T2600 (2.16-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2250 (1.73-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ❏...
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Product Description ■ Integrated wireless support for Mini Card IEEE 802.11b and 802.11b/g WLAN device ■ Support for one ExpressCard ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery ■ Stereo speakers with volume up and down buttons ■...
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information).
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function ■ On: The computer is on. Power light ■ Blinking: The computer is in standby. ■...
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(LAN) device and/or a Bluetooth® device, is turned on. Red: An integrated wireless device is turned off. Consumer infrared Links the computer to the HP Remote lens Control. Audio-in Connects an optional computer headset (microphone) jack microphone, stereo array microphone, or monaural microphone.
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Product Description Table 1-2 Right-Side Components Item Component Function Optical drive Reads an optical disc. USB ports (2) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable. Power connector Connects an AC adapter. Maintenance and Service Guide 1–9...
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components 1–10 Maintenance and Service Guide...
Product Description Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
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Product Description The keyboard components on the computer are shown below and described in Table 1-4. Keyboard Components 1–12 Maintenance and Service Guide...
Product Description Table 1-4 Keyboard Components Item Component Function f1 to f12 keys (12) Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination...
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Product Description The top components on the computer are shown below and described in Table 1-5. Top Components, Part 1 1–14 Maintenance and Service Guide...
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Product Description Table 1-5 Top Components, Part 1 Item Component Function Caps lock light On: Caps lock is on. Power button When the computer is ■ Off, press to turn on the computer. ■ On, press to enter hibernation. ■ In standby, briefly press to exit standby. ■...
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Product Description The top components on the computer are shown below and described in Table 1-6. Top Components, Part 2 1–16 Maintenance and Service Guide...
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Product Description Table 1-6 Top Components, Part 2 Item Component Function Media button If QuickPlay is not installed and the computer is ■ On, the media button opens the music program or Media menu, allowing you to select a multimedia program. ■...
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Product Description The top components on the computer are shown below and described in Table 1-7. Top Components, Part 3 Table 1-7 Top Components, Part 3 Item Component Function Previous/Rewind When a disc is playing in the optical drive: Button ■...
Product Description The TouchPad components are shown below and described in Table 1-8. TouchPad Components Table 1-8 TouchPad Components Item Component Function TouchPad on/off Enables/disables the TouchPad. button TouchPad Moves the pointer and selects or activates items on the screen. Left and right Function like the left and right buttons on an TouchPad buttons...
Product Description The external components on the bottom of the computer are shown below and described in Table 1-9. Bottom Components Table 1-9 Bottom Components Item Component Function Battery bay Holds the battery Battery release latch Releases the battery from the battery bay.
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Product Description Table 1-9 Bottom Components (Continued) Item Component Function Vents (4) Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs, or clothing,...
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting 2.2 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
Troubleshooting Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...
Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
Troubleshooting The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order. Closing the Setup Utility You can close the Setup Utility with or without saving changes.
Troubleshooting 2.3 Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer. Selecting from the Main Menu Table 2-1 Main Menu Select...
Troubleshooting Selecting from the System Configuration Menu Table 2-3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language. Embedded WLAN Device Enable/disable an embedded wireless LAN Radio device. Embedded Bluetooth Enable/disable an embedded Bluetooth® device Device (select models only) (select models only).
Troubleshooting Selecting from the Diagnostics Menu Table 2-4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
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Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
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Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
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Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...
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Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
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Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.
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Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
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Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
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Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
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Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
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Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
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Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove disc or diskette and Run FDISK.
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
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Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
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Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
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Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to “Flowchart Replace the docking device. 2.16—No Audio, Part 2.”...
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Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
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Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
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Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
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Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done Done...
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload NIC/modem or modem Done drivers and configured connection reconfigure. in OS? working? Disconnect all Replace...
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Item Description Number 14.0-inch, WXGA display assembly (includes 417048-001 wireless antenna transceivers and cables) ✎ Refer to Section 3.3, “Display Assembly Components,” for display assembly internal component spare part number information.
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Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Top cover rear strips For use with full-featured computer models 430466-001 For use with defeatured computer models 417088-001 Top covers (include TouchPad) For use with full-featured computer models 430467-001 For use with defeatured computer models 417090-001...
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Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number System boards For use with computer models using Intel processors: ■ PM/G72M-V for use with full-featured computer 417035-001 models ■ GM for use with full-featured computer models 417036-001 ■...
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Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number (Continued) Processors (include thermal pad) AMD Turion ML-52 1.60-GHz 431846-001 AMD Turion ML-50 1.60-GHz 431845-001 Mobile AMD Sempron 3400+ (1.80-GHz) 431849-001 Mobile AMD Sempron 3200+ (1.60-GHz) 431484-001 Bluetooth®...
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Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Batteries 12-cell, 8.8-AHr 417067-001 6-cell, 4.0-AHr 417066-001 Hard drives (include frame and connector) For use only with computer models using Intel processors: 5400-rpm, 120-GB 417059-001 For use with all computer models: 5400-rpm, 100-GB...
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Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules For use with computer models using Intel processors: ■ 802.11b/g WLAN module for use in the countries 409407-001 listed below. These countries are categorized as most of the world (MOW 1).
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Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini Card modules (Continued) ■ 802.11a/b/g WLAN module for use in the countries 409497-001 listed below. These countries are categorized as the rest of the world (ROW). China Honduras Qatar...
Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components 3–16 Maintenance and Service Guide...
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Illustrated Parts Catalog Table 3-2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display Plastics Kit For use with full-featured computer models 430471-001 For use with defeatured computer models 417100-001 Includes: ■ Display bezel ■ Microphone ■...
Illustrated Parts Catalog 3.6 Cable Kit Cable Kit Contents Table 3-5 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 417075-001 Includes: LED board cable TouchPad cable USB board cable (includes num lock light cable) Bluetooth module cable Maintenance and Service Guide 3–21...
407941-001 Composite S-Video and audio input cable 407939-001 DVB-T TV tuner 412175-001 DVB-T TV tuner antenna 412176-001 Earbud headset 371693-003 HP 65W AC Adapter 409843-001 HP Remote Control 407313-001 RF cable 408485-001 RF input adapter cable 407940-001 USB infrared receiver...
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Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Description Number Screw Kit (includes the following screws; refer to 417108-001 Appendix A, “Screw Listing,” for more information on screw specifications and usage) ■ Phillips PM3.0×3.0 screw ■...
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Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Description Number Power cords for use in: Australia and New Zealand 383496-011 Belgium, Europe, Finland, France, Germany, Greece, 383496-021 the Netherlands, Norway, Portugal, Spain, and Sweden Brazil 383496-201 Canada, French Canada, Latin America, Thailand, and the 383496-001...
Power cord for use in the People’s Republic of China 383496-AB1 Power cord for use in Taiwan 383496-AD1 Power cord for use in Korea 383496-BB1 Power cord for use in Israel 397923-001 Bluetooth® module (includes Bluetooth module cable) 407313-001 HP Remote Control Maintenance and Service Guide 3–25...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 407939-001 Composite S-Video and audio input cable 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408483-001 USB infrared receiver 408485-001 RF cable 409407-001 802.11b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries listed below:...
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802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries listed below: China Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 409843-001 HP 65W AC Adapter 412175-001 DVB-T TV tuner 412176-001 DVB-T TV tuner antenna Maintenance and Service Guide 3–27...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 416376-001 802.11b/g HS WLAN Mini Card module for use only with computer models using AMD processors in the United States and Canada 416376-002 802.11b/g HS WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries listed below: China...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417043-001 Intel Core Duo T2500 (2.00-GHz) processor (includes thermal pad) 417044-001 Intel Core Duo T2600 (2.16-GHz) processor (includes thermal pad) 417048-001 14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 417050-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417066-001 6-cell, 4.0-AHr battery 417067-001 12-cell, 8.8-AHr battery 417068-001 Keyboard for use in the United States 417068-031 Keyboard for use in the United Kingdom 417068-041 Keyboard for use in Germany 417068-051...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417068-AD1 Keyboard for use in Korea 417068-B31 Keyboard for use internationally 417068-BB1 Keyboard for use in Israel 417073-001 Plastics Kit 417075-001 Cable Kit 417076-001 RTC battery 417079-001 Switch cover for use with full-featured computer models...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417093-001 Base enclosure for use with defeatured computer models 417095-001 Rubber Feet Kit (includes computer feet]) 417097-001 Display inverter 417099-001 Display Cable Kit (includes the Web camera cable) 417100-001 Display Plastics Kit for use with defeatured computer models (includes display bezel, microphone, and display enclosure)
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 430461-001 Power connector cable for use only on computer models using Intel processors 430462-001 Power connector cable for use with UMA system boards Fan/heat sink assembly (include thermal pads) for use on 430463-001 UMA system boards 430464-001...
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Illustrated Parts Catalog Table 3-7 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 431849-001 Mobile AMD Sempron 3400+ (1.80-GHz) processor (includes thermal pad) 431851-001 Fan/heat sink assembly for use only on computer models using AMD processors (includes thermal pad) 431852-001 Modem module for use only on computer models using AMD processors...
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
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Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 100 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Computer for Disassembly Battery Hard Drive 2 loosened to remove the hard drive cover 2 removed to remove the...
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Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.10 Keyboard 5.11 Switch Cover 4 to remove the switch cover 2 to remove the power switch board 5.12 Display Assembly Display bezel Web camera Display inverter Display hinges Display panel Wireless antenna transceivers...
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Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.24 ExpressCard Assembly 5.25 Fan/Heat Sink Assembly 5 loosened 5.26 Processor 1 loosened 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1.
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Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 up and swing it back. d.
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information For use only with computer models using Intel processors: 5400-rpm, 120-GB 417059-001 For use with all computer models: 5400-rpm, 100-GB 417058-001 5400-rpm, 80-GB 417057-001 5400-rpm, 60-GB 417056-001 5400-rpm, 40-GB 430460-001 1.
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Removal and Replacement Procedures 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎...
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Removal and Replacement Procedures 5. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 6. Use the mylar tab 2 to lift the hard drive 3 until it disconnects from the computer. 7. Remove the hard drive from the hard drive bay. Removing the Hard Drive Maintenance and Service Guide 5–9...
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Removal and Replacement Procedures 8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Removal and Replacement Procedures 5.5 RTC Battery RTC Battery Spare Part Number Information RTC battery 417076-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the hard drive cover (Section 5.4). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Removal and Replacement Procedures 5.6 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 417095-001. The feet attach to the base enclosure in the locations illustrated below. Replacing the Computer Feet 5–12 Maintenance and Service Guide...
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information PC2-5300, 667-MHz 1024-MB 417055-001 512-MB 417054-001 256-MB 417053-001 PC2-4200, 533-MHz 1024-MB 417052-001 512-MB 417051-001 256-MB 417050-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5–13...
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Removal and Replacement Procedures 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the right edge of the memory module compartment cover 2, and then swing it to the left. 4.
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Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Removal and Replacement Procedures 5.8 Mini Card Module Mini Card Module Spare Part Number Information For use with computer models using Intel processors: ■ 802.11b/g WLAN module for use in the MOW 1 countries 409407-001 listed below: Antigua & Canada Panama Paraguay Barbuda...
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Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) ■ 802.11a/b/g WLAN module for use in the ROW countries 409497-001 listed below: China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru For use with computer models using AMD processors: ■...
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Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Mini Card compartment cover to the computer. 3. Lift the right edge of the Mini Card compartment cover 2, and then swing it to the left.
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Removal and Replacement Procedures 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module. 6. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card module to the computer.
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information DVD/CD-RW Combo Drive 417060-001 DVD±RW/R and CD-RW Double-Layer Combo Drive 417061-001 DVD±RW/R and CD-RW Double-Layer Combo Drive with 417062-001 LightScribe 1. Prepare the computer for disassembly (Section 5.3).
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Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
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Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information For use only with computer models using Intel processors: Belgium 417068-A41 Saudi Arabia 417068-171 Greece 417068-151 Switzerland 417068-111 Israel 417068-BB1 Taiwan 417068-AB1 Korea 417068-AD1 Thailand 417068-281 Latin America 417068-1614 Turkey 417068-141 17068-131...
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Removal and Replacement Procedures 2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 5–23...
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Removal and Replacement Procedures 3. Turn the computer display-side up with the front panel toward you. 4. Open the computer as far as possible. 5. Slide the keyboard 1 back to release the tabs on the front of the keyboard from the top cover. 6.
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Removal and Replacement Procedures 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 8. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5–25...
Removal and Replacement Procedures 5.11 Switch Cover Switch Cover Spare Part Number Information For use with full-featured computer models 417079-001 For use with defeatured computer models 417080-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10).
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Removal and Replacement Procedures 6. Turn the computer display-side up with the front toward you. 7. Open the computer as far as possible. 8. Disconnect the power button board cable 1 from the system board. 9. Release the ZIF connector to which the LED board cable 2 is connected and disconnect the cable from the system board.
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Removal and Replacement Procedures 10. Lift the front edge of the switch cover 1 to disengage it from the computer. 11. Slide the switch cover 2 to the right to disengage it from the computer. 12. Remove the switch cover 3. Removing the Switch Cover 5–28 Maintenance and Service Guide...
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Removal and Replacement Procedures ✎ The power button board is available using spare part number 417084-001. 13. If it is necessary to replace the power button board, remove the two Phillips PM2.0×3.0 screws 1 that secure the board to the switch cover, and then remove the power button board 2. 14.
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 14.0-inch, WXGA display assembly (includes wireless antenna 417048-001 transceivers and cables) 1. Prepare the computer for disassembly (Section 5.3). 2. Disconnect the Mini Card WLAN antenna cables from the Mini Card WLAN module (Section 5.8).
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Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the display as far as possible. 6. Disconnect the following cables: 1 Display cable 2 Web camera cable 3 Microphone cable 7. Remove the wireless antenna cables 4 from the hole in the system board.
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Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 8. Remove the two black Phillips PM2.5×5.0 screws 1 and the two Phillips PM2.5×7.0 screws 2 that secure the display assembly to the computer.
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Removal and Replacement Procedures 10. Remove the following: 1 Four rubber screw covers on the top edge of the display bezel 2 Two rubber screw covers on the bottom edge of the display bezel 3 Four Phillips PM2.5×5.0 screws on the top edge of the display bezel 2 Two Phillips PM2.5×9.0 screws on the bottom edge of the display bezel...
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Removal and Replacement Procedures ✎ The display bezel is included in the Display Plastics Kit, spare part numbers 430471-001 (for use with full-featured computer models) and 417100-001 (for use with defeatured computer models). 11. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Web camera 417113-001 13. Remove the Phillips PM2.5×4.0 screw 1 that secures the Web camera to the display enclosure. 14. Remove the display Web camera 2 from the display enclosure. 15.
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Removal and Replacement Procedures 16. Turn the Web camera upside down. 17. Remove the two Phillips PM2.0×3.0 screws 1 that secure the Web camera to the bracket. 18. Remove the Web camera 2 from the bracket. Removing the Display Web Camera Bracket 5–36 Maintenance and Service Guide...
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 417097-001 19. Remove the two Phillips PM2.5×5.0 screws 1 that secure the inverter to the display enclosure. 20. Remove the inverter 2 from the display enclosure. 21. Disconnect the display cable 3 and the backlight cable 4 from the display inverter.
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit (includes left and right display hinges) For use with full-featured computer models 430473-001 For use with defeatured computer models 417102-001 22. Remove the two Phillips PM2.5×7.0 screws 1 that secure each hinge to the display panel.
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels For use with full-featured computer models 430457-001 For use with defeatured computer models 430458-001 25. Remove the display panel from the display enclosure. Removing the Display Panel Maintenance and Service Guide 5–39...
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Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 417106-001 26. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.5×4.0 screws 1 that secure the left and right transceivers to the display enclosure. 27.
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Removal and Replacement Procedures ✎ The microphones are included in the Display Cable Kit, spare part number 410099-001. 30. If it is necessary to replace the microphones and cables, release the retention tabs 1 built in to the display enclosure lining that secure the microphones and cables to the display enclosure.
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Removal and Replacement Procedures ✎ The Web camera cable is included in the Display Cable Kit, spare part number 410099-001. 33. If it is necessary to replace the Web camera cable, release the retention tabs 1 built in to the display enclosure lining that secure the Web camera cable to the display enclosure.
Removal and Replacement Procedures 5.13 Top Cover Top Cover Spare Part Number Information For use with full-featured computer models 430467-001 For use with defeatured computer models 417090-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
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Removal and Replacement Procedures 2. Remove the six Phillips PM2.5×9.0 screws 1 and the Phillips PM2.5×7.0 screw 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 5–44 Maintenance and Service Guide...
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Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–45...
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Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5–46 Maintenance and Service Guide...
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Removal and Replacement Procedures 6. Remove the four Phillips PM2.5×4.0 screws 1 and the Phillips PM2.5×9.0 screw 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 3 7. Lift up the front edge of the top cover and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
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Removal and Replacement Procedures 5.14 TouchPad TouchPad Spare Part Number Information TouchPad (includes TouchPad bracket and Touchpad cable) 430464-010 TouchPad cable 417082-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
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Removal and Replacement Procedures 2. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the TouchPad board. Removing the TouchPad Cable Maintenance and Service Guide 5–49...
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Removal and Replacement Procedures 3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the TouchPad bracket to the top cover. 4. Remove the TouchPad Bracket 2 and TouchPad board 3 from the top cover. ✎ When removing the TouchPad bracket and TouchPad board, make note of the location of the TouchPad button actuators 4.
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Removal and Replacement Procedures 5. Remove the two Phillips PM2.0×2.0 screws 1 that secure the TouchPad board to the TouchPad bracket. 6. Remove the TouchPad board 2 from the TouchPad bracket. Removing the TouchPad Board Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 5–51...
Removal and Replacement Procedures 5.15 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board (includes wireless switch board cable) 417092-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
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Removal and Replacement Procedures 2. Disconnect the wireless switch board cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the wireless switch board to the computer. 4. Remove the wireless switch board 3. Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board.
Removal and Replacement Procedures 5.16 Modem Module Modem Module Spare Part Number Information For use only with computer models using Intel processors 417083-001 For use only with computer models using AMD processors 431852-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
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Removal and Replacement Procedures 2. Disconnect the modem module cable 1 from the modem module. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the modem module to the system board. 4. Lift up on the front of the modem module 3 to disconnect it from the system board.
Removal and Replacement Procedures 5.17 Audio/Infrared Board Audio/Infrared Board Spare Part Number Information Audio/infrared board (includes audio/infrared board cable) 417086-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
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Removal and Replacement Procedures 2. Release the ZIF connector to which the audio/infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the two Phillips PM2.5×5.0 screws 2 that secure the audio/infrared board to the computer. 4.
Removal and Replacement Procedures 5.18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 397923-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
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Removal and Replacement Procedures 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 1 that secure the Bluetooth module to the computer. 4. Remove the Bluetooth module 3. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module.
Removal and Replacement Procedures 5.19 USB Board USB Board Spare Part Number Information USB board 417085-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
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Removal and Replacement Procedures 2. Disconnect the USB board cable 1 from the system board. 3. Remove the Phillips PM2.5×4.0 screw 2 that secures the USB board to the computer. 4. Lift the USB board 3 straight up to remove it from the computer.
Removal and Replacement Procedures 5.20 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 417089-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Mini Card compartment cover (Section 5.8) ❏...
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Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Remove the three Phillips PM2.5×4.0 screws 2 that secure the speakers to the computer. 4. Lift the speakers 3 straight up to remove them from the computer.
Removal and Replacement Procedures 5.21 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 417087-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏...
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Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Remove the two silver Phillips PM2.5×5.0 screws that secure the top cover rear strip to the computer. Removing the Base Enclosure Trim Screws Maintenance and Service Guide 5–65...
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Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the top cover rear strip from the computer. ✎ The top cover rear strips are available using spare part numbers 430466-001 (for use with full-featured computer models) and 417088-001 (for use with defeatured computer models).
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Removal and Replacement Procedures 6. Disconnect the display lid switch module cable 1 from the system board. 7. Remove the Phillips PM2.0×3.0 screw 2 that secures the display lid switch module to the computer. 8. Remove the display lid switch module 3 from the system board.
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information For use only with computer models using Intel processors: ■ PM/G72M-V for use with full-featured computer models 417035-001 ■ GM for use with full-featured computer models 417036-001 ■...
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Removal and Replacement Procedures ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.13) 2. Turn the top cover right-side up with the front toward you. 3. Disconnect the power connector cable 1 from the system board. 4. Remove the two Phillips PM2.5×5.0 screws 2 that secure the system board to the top cover.
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Removal and Replacement Procedures 5. Use the optical drive connector 1 to lift the right side of the system board until it rests at an angle. 6. Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Removal and Replacement Procedures 5.23 Power Connector Cable Power Connector Cable Spare Part Number Information For use with UMA system boards 430462-001 For use only with computer models using Intel processors 430461-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏...
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Removal and Replacement Procedures 2. Remove the Phillips PM2.5×5.0 screw 1 that secures the connector frame to the base enclosure. 3. Remove the connector frame 2 to the base enclosure. 4. Remove the power connector 3 from the connector frame. 5.
Removal and Replacement Procedures 5.24 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 417112-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.9) ❏ Keyboard (Section 5.10)
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Removal and Replacement Procedures 3. Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear screws. 4. Remove the two Phillips PM2.0×4.0 screws 2 and the two Phillips PM2.0×8.0 screws 3 that secure the ExpressCard assembly to the system board.
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Removal and Replacement Procedures 5. Turn the system board right-side up with the front toward you. 6. Remove the ExpressCard assembly from the system board. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly. Maintenance and Service Guide 5–75...
Removal and Replacement Procedures 5.25 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information For use with computer models using Intel processors: ■ For use on UMA system boards 430463-001 ■ For use on discrete system boards 417081-001 For use with computer models using AMD processors 431851-001 1.
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Removal and Replacement Procedures 3. Disconnect the fan cable from the system board. Disconnecting the Fan Cable Maintenance and Service Guide 5–77...
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Removal and Replacement Procedures ✎ Steps 4 and 5 apply only to computer models using Intel processors. 4. Loosen the four Phillips PM2.0×13.0 screws 1 and the Phillips PM2.0×9.0 screw 2 that secure the fan/heat sink assembly to the system board. 5.
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Removal and Replacement Procedures ✎ Steps 6 and 7 apply only to computer models using AMD processors. 6. Loosen the Phillips PM2.0×9.0 screw 1 and the four Phillips PM2.0×13.0 screws 2 that secure the fan/heat sink assembly to the system board. 7.
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Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
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Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 2, video memory chip 3, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
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Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
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Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
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Removal and Replacement Procedures 5.26 Processor Processor Spare Part Number Information For use with computer models using Intel processors: ■ Intel Core Duo T2600 (2.16-GHz) 417044-001 ■ Intel Core Duo T2500 (2.00-GHz) 417043-001 ■ Intel Core Duo T2400 (1.83-GHz) 417042-001 ■...
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Removal and Replacement Procedures ✎ Steps 2 and 3 apply only to computer models using Intel processors. 2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎...
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Removal and Replacement Procedures ✎ Steps 4 and 5 apply only to computer models using AMD processors. 4. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 5. Lift the processor 2 straight up and remove it. ✎...
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Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Length 33.4 cm 13.2 in Width 23.7 cm 9.33 in Height (varies from front to back) 2.6 to 3.9 cm 1.02 to 1.54 in Weight With discrete system board 2.48 kg 5.47 lbs With UMA system board...
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Specifications Table 6-1 Computer (Continued) Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine...
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Specifications Table 6-2 14.0-inch, WXGA, SVA Display Dimensions Height 27.94 cm 11.0 in Width 20.83 cm 8.2 in Diagonal 35.56 cm 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Specifications Table 6-3 Hard Drives 120-GB* 100-GB* Dimensions Height 9.5 mm 9.5 mm Width 70 mm 70 mm Weight 99 g 99 g Interface type ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 3 ms...
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Specifications Table 6-3 Hard Drives (Continued) 80-GB* 60-GB* 40-GB * Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 102 g 99 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous 100 MB/sec 100 MB/sec 100 MB/sec...
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Specifications Table 6-4 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
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Specifications Table 6-4 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Specifications Table 6-6 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned 6–10 Maintenance and Service Guide...
Specifications Table 6-7 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock...
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Specifications Table 6-7 System Interrupts (Continued) Hardware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19...
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Specifications Table 6-8 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direct memory access controller 0x00000020-0x00000021 Programmable interrupt controller 0x0000002E-0x0000002F System board resources 0x00000040-0x00000043 System timer 0x00000060-0x00000060 Quick Launch Buttons 0x00000061-0x00000061 System speaker 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller 0x00000064-0x00000064...
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Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data Port 0x00000279-0x00000279 ISAPNP Read Data Port 0x00000280-0x00000293 System board resources 0x00000376-0x00000376 Secondary IDE Channel 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge 0x000003B0-0x000003BB...
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Specifications Table 6-8 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 System board resources 0x00001080-0x00001080 System board resources 0x00008000-0x0000805F System board resources 0x00008100-0x000081FF...
Specifications Table 6-9 System Memory Map Memory Map Address (hex) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI bridge 0xD4100000-0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series 0xFAC00000-0xFEBFFFFF PCI standard PCI-to-PCI bridge 0xF6C00000-0xFABFFFFF PCI standard PCI-to-PCI bridge 0xD4000000-0xD4000FFF...
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Specifications Table 6-9 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek RTL8139/810x Family Fast Ethernet 0xD4003400-0xD40034FF Conexant AC-Link Audio 0xD4003800-0xD40038FF SoftV90 Data Fax Modem with SmartCP 0xFEC00000-0xFEC00FFF System board resources 0xFEE00000-0xFEE00FFF System board resources 0xA0000-0xBFFFF PCI bus 0xA0000-0xBFFFF...
Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 417108-001, and the Display Screw Kit, spare part number 417104-001.
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Screw Listing Table A-2 Phillips PM2.0×5.0 Captive Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.4) Two screws that secure the memory module compartment cover to the...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the hard drive to the computer (documented in Section 5.4) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–3...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations A–4 Maintenance and Service Guide...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 4 screws that secure the display bezel to the display assembly (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–5...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the display inverter to the display assembly (documented Section 5.12) Black Phillips PM2.5×5.0 Screw Locations A–6 Maintenance and Service Guide...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the audio/infrared board to the computer (documented in| Section 5.17) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A–7...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: 2 screws that secure the system board to the computer (documented in Section 5.22) Phillips PM2.5×5.0 Screw Locations A–8 Maintenance and Service Guide...
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Screw Listing Table A-3 Black Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 2.5 mm 4.0 mm Where used: One screw that secures the connector bracket to the computer (documented in| Section 5.23) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–9...
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Screw Listing Table A-4 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×4.0 Screw Locations A–10 Maintenance and Service Guide...
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Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–11...
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Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.16) Phillips PM2.0×4.0 Screw Locations A–12 Maintenance and Service Guide...
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Screw Listing Table A-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the ExpressCard assembly to the computer (documented Section 5.24) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A–13...
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Screw Listing Table A-5 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Three screws that secure the keyboard to the computer (documented in Section 5.10) One screw that secures the top cover to the computer (documented in...
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Screw Listing Table A-5 Phillips PM2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide A–15...
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Screw Listing Table A-5 Phillips PM2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the display hinges to the display assembly (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations A–16 Maintenance and Service Guide...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–17...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the power button board to the computer (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations A–18 Maintenance and Service Guide...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Web camera to the Web camera bracket (documented Section 5.12) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–19...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×3.0 Screw Locations A–20 Maintenance and Service Guide...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the TouchPad bracket to the top cover (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A–21...
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Screw Listing Table A-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the wireless switch board to the computer (documented in Section 5.15) Two screws that secure the Bluetooth module to the computer (documented Section 5.18) One screw that secures the display lid switch module to the computer...
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Screw Listing Table A-7 Phillips PM2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the switch cover to the computer (documented in Section 5.11) One screw that secures the display assembly to the computer (documented Section 5.12) Phillips PM2.5×9.0 Screw Locations...
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Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the display bezel to the display assembly (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations A–24 Maintenance and Service Guide...
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Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: 6 screws that secure the top cover to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide A–25...
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Screw Listing Table A-7 Phillips PM2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the top cover to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Location A–26 Maintenance and Service Guide...
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Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Silver 2.5 mm 4.0 mm Where used: One screw that secures the switch cover to the computer (documented in Section 5.11) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide A–27...
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Screw Listing Table A-8 Silver Phillips PM2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 2.5 mm 4.0 mm Where used: 2 screws that secure the base enclosure trim to the computer (documented in Section 5.21) Silver Phillips PM2.5×5.0 Screw Locations A–28 Maintenance and Service Guide...
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Screw Listing Table A-9 Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the Web camera to the display enclosure (documented in Section 5.9) Two screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.9)
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Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.5×4.0 Screw Locations A–30 Maintenance and Service Guide...
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Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the USB board to the computer (documented in Section 5.19) Phillips PM2.5×4.0 Screw Location Maintenance and Service Guide A–31...
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Screw Listing Table A-9 Phillips PM2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 4.0 mm Where used: 3 screws that secure the speaker assembly to the computer (documented in Section 5.20) Phillips PM2.5×4.0 Screw Locations A–32 Maintenance and Service Guide...
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Screw Listing Table A-10 Phillips PM2.0×2.0 Screw Head Color Qty. Length Thread Width Silver 2.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the TouchPad board to the TouchPad bracket (documented in Section 5.13) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide A–33...
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Screw Listing Table A-11 Phillips PM2.0×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.25) Phillips PM2.0×8.0 Screw Locations A–34 Maintenance and Service Guide...
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Screw Listing Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Section 5.25) Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations...
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Screw Listing Table A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw (Continued) Head Color Qty. Length Thread Width Silver 13.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Section 5.25) Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations...
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Screw Listing Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Head Color Qty. Length Thread Width Silver 9.0 mm 2.0 mm 6.0 mm Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Section 5.25) Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location...
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Screw Listing Table A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw (Continued) Head Color Qty. Length Thread Width Silver 9.0 mm 2.0 mm 6.0 mm Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Section 5.25) Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location...
Backup and Recovery Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to protect your important system files.
Backup and Recovery Backing Up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Backup and Recovery Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Backup and Recovery Restore to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support, and then click System Restore.
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Backup and Recovery ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Backup and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Backup and Recovery 2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Backup and Recovery Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
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Backup and Recovery a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive.
Backup and Recovery Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer.
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Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
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Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
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Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
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Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
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Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C–5...
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Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C–6 Maintenance and Service Guide...
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C–7...
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Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C–8 Maintenance and Service Guide...
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Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide C–9...
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Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
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Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
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Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
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Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
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Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C–14 Maintenance and Service Guide...
Connector Pin Assignments Table D-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog D–4 Maintenance and Service Guide...
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Connector Pin Assignments Table D-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide D–5...
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Connector Pin Assignments Table D-6 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table D-7 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel D–6 Maintenance and Service Guide...
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
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Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
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Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
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Index 1394 port 1–11 battery release latch 1–20 Bluetooth module removal 5–58 AC adapter, spare part spare part number 3–9 numbers 3–22 3–27 3–25 5–58 analog TV tuner, spare part Bluetooth module cable, number 3–22 3–26 illustrated 3–21 arrow keys 1–13 bottom components 1–20 audio troubleshooting 2–25 audio/infrared board...
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Index composite S-Video and audio display bezel input cable, spare part removal 5–34 number 3–22 3–26 spare part numbers 5–34 computer feet, locations 5–12 Display Cable Kit, spare part Computer Setup number 3–32 5–41 5–42 Advanced Menu 2–8 Display Hinge Kit, spare part File Menu 2–6 numbers 3–32 3–33...
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Index spare part number 3–15 fan/heat sink assembly 3–19 3–29 5–20 mounting bracket specifications 6–6 installing 5–82 5–83 DVD±RW and CD-RW spare part number 3–9 Combo Drive, OS loading 3–32 5–82 problems 2–24 features 1–2 DVD±RW/R and CD-RW feet, locations 5–12 Combo Drive flowcharts, troubleshooting precautions 4–3...
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D–6 1–21 headset, spare part number memory module compartment 3–22 3–25 cover HP Remote Control, spare part illustrated 3–20 number 3–22 removal 5–14 microphone I/O address specifications 6–13 location 1–15 infrared port 1–7 removal 5–41 interrupt specifications 6–11...
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Index modem connector, removal 5–72 packing precautions 4–5 modem jack password clearing 1–4 location 1–9 plastic parts 4–2 pin assignments D–5 Plastics Kit modem module contents 3–20 removal 5–54 spare part number 3–5 spare part numbers 3–5 3–20 3–31 3–31 3–34 5–54 Play/Pause button 1–18...
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Index speaker assembly removal 5–62 remote control, spare part spare part number 3–5 number 3–25 3–31 5–62 removal speakers 1–15 preliminaries 4–1 specifications procedures 5–1 computer 6–1 replacement display 6–3 preliminaries 4–1 DVD/CD-RW Combo procedures 5–1 Drive 6–6 RF cable, spare part number DVD±RW/R and CD-RW 3–22 3–26...
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Index top cover removal 5–43 Universal Serial Bus (USB) spare part numbers 3–5 connector 3–31 3–33 5–43 location 1–9 1–11 top cover rear strip pin assignments D–1 removal 5–66 unknown password 1–4 spare part numbers 3–5 USB board 3–31 3–33 5–66 removal 5–60 TouchPad 1–19...
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Index Windows logo key 1–13 wireless antenna removal 5–40 spare part number 3–32 5–40 wireless laser mouse, spare part number 3–22 3–33 wireless light 1–7 wireless switch 1–7 wireless switch board removal 5–52 spare part number 3–7 3–31 5–52 workstation precautions 4–6 Index–8 Maintenance and Service Guide...