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TROUBLESHOOTING
Refer to the following instructions to check and correct any failure before contacting service
personnel.
SYMPTOM
Scale does not turn on
Questionable weight or
the scale does not zero
Weighing is performed but
the display shows "weigh"
and "reweigh" every few
seconds; the weighing
process takes too long and
no weight is displayed.
The display shows
"Overload" message
The display shows
"LOW BAT" message
The display shows
"Load Cell Error" message
POSSIBLE CAUSE
1.
Dead Battery
2.
Faulty electrical outlet
3.
Bad power supply
1.
External object
interfering with the scale
2.
The weight of the
stretcher as tare was not
set correctly
3.
The patient's center
mass is not at the center
of the stretcher and one
of the hanging hooks of
the lifter boom does not
lie on the lifter beam.
4.
Scale is out of calibration
The patient is not still
The load on the scale
exceeds the capacity
(400 Lbs)
The batteries are empty
There is a problem with one
or more load cells or the load
cell cable is disconnected.
24
CORRECTIVE ACTION
1.
Replace batteries
2.
Use a different outlet
3.
Replace adapter
1.
Remove interfering object
from the scale
2.
Take the patient and the
stretcher off the scale,
zero the scale, hang the
stretcher on the scale and
enter the tare weight.
After the tare weight is set
start weighing action.
3.
Take the patient off the
stretcher and re-position
so that the center mass
will lie between the two
hoops.
4.
Check weight with known
weight value
Ask the patient to be still or
change the scale to use the
live weight setting (p.19).
Remove the excess weight
and use the scale according to
its limits
Replace batteries according to
instructions
Check load cell cable
connection at the display and
platform assembly ports. If the
problem is not corrected, refer
to qualified service personnel
to replace the defective load
cell
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