Money-Back Guarantee; Non-Warranty Service Policy; Warranty And Service Instructions - Accu-Chek Compact Plus Owner's Booklet

Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or
consequential damages, so the above elimination and exclusion may not apply to you. This warranty gives you
specific legal rights, which vary from state to state.

Money-Back Guarantee

Money-back offer conditions and exceptions: This money-back offer is void for persons enrolled in, or for any
prescriptions reimbursed by, a third-party payer including public (e.g. Medicare/Medicaid) and private payers.
Consumers affected by this exclusion may instead request a different ACCU-CHEK meter/system.

Non-Warranty Service Policy

Roche Diagnostics' Non-Warranty Service Policy applies to meters where the above warranty has not become
effective, has become inapplicable, or has expired. Roche Diagnostics will replace at its option, meters returned to
it for a service charge (not to exceed $35). Replacement will be with the same or similar product. Replacement
meters will be warranted for a period of 90 days from shipment under a limited warranty providing for replacement
of parts and labor at no charge.

Warranty and Service Instructions

All requests for return of ACCU-CHEK Compact Plus meters under the above warranty or service policy must be
made to the ACCU-CHEK Customer Care Service Center by calling 1-800-858-8072. You will be mailed a return
authorization label, which must be affixed to your carton for shipping the system to Roche Diagnostics. Cartons
received without this label will be returned to you at your expense.
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ACCU-CHEK Customer Care Service Center 1-800-858-8072 ACCU-CHEK Customer Care Service Center 1-800-858-8072