Display Messages and Troubleshooting
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Never make treatment decisions based on an error message. If you have any concerns,
!
please call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072, 24 hours a
day, 365 days a year.
The meter will not turn on or the display is blank.
Batteries are dead
Extreme temperatures
Display is damaged
Meter is defective
Blank Screen
Chapter 5: Maintenance and Troubleshooting
Possible Cause
67
Solution
Insert new batteries
Move the meter to room temperature
Call the ACCU-CHEK Customer Care Service
Center at 1-800-858-8072
Call the ACCU-CHEK Customer Care Service
Center at 1-800-858-8072
ACCU-CHEK Customer Care Service Center 1-800-858-8072