Unusual Test Results - Accu-Chek Compact Plus Owner's Booklet

Unusual Test Results

If your blood sugar result does not match the way you feel, follow these steps:
Troubleshooting Checks
1.
Make sure the display on your meter is working properly.
2.
Check the Use By date on the test drum container
or test drum.
3.
Make sure the test drum container is always tightly
capped when stored.
4.
Make sure your meter and test drum is always stored in
a cool dry place.
5.
Make sure you always follow proper maintenance and
handling procedures.
6.
Make sure your system is working properly.
7.
Make sure you followed all the testing steps.
8.
If your blood sugar results still do not reflect
the way you feel.
Chapter 3: Testing Your Blood Sugar
Action
Read Chapter 5, Maintenance and Testing .
If it is past the Use By date, use a new test drum.
If you think it may have been uncapped for some time,
replace the test drum.
Repeat the test with a properly stored test drum.
Read Chapter 5, Maintenance and Troubleshooting.
Read Chapter 2, Control Testing and run a control test.
Read Chapter 3, Testing Your Blood Sugar with Blood from
Your Fingertip and repeat a blood sugar test.
Call your doctor immediately.
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ACCU-CHEK Customer Care Service Center 1-800-858-8072