Accu-Chek Compact Plus User Manual page 97

Error message Meaning
The test strip is stuck or the test strip
drum does not rotate.
Press the Test button to turn the meter off.
Open the drum compartment cover and (if
applicable) pull out the test strip. Press the
red drum release button and remove the
test strip drum. Insert the test strip drum
again and close the drum compartment
cover. The meter rotates the drum and
reads the bar code. When you next turn on
the meter to perform a test, the drum
symbol and flashing bottle symbol are dis-
played. Perform a performance check. You
may use all the test strips remaining in
the drum. The 90-day use-by period will
no longer be calculated for this drum. The
drum symbol will therefore be displayed
each time you perform a test until you
insert a new test strip drum.
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Symbols, error messages and troubleshooting
Error message Meaning
The meter has been exposed to severe
differences in temperature.
The ambient temperature or the tem-
perature within the meter is too low
(below +6 °C) or too high (above
+44 °C) for a test.
Press the Test button to turn the meter off.
Move to a place where the temperature is
between +10 °C and +40 °C and wait for
the temperature of the meter to adjust to
this temperature.
The test strip drew up too little blood or
control solution.
Turn the meter off and then on again by
pressing the Test button. Repeat the test
with a new test strip and a larger amount
of blood or control solution.
Symbols, error messages and troubleshooting
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