Accu-Chek Compact Plus User Manual page 96

Error message Meaning
The batteries (regular or rechargeable)
are empty or a meter error has
occurred.
Turn the meter off and then on again
by pressing the Test button. If the error
message appears again, the batteries
may be empty. Insert new batteries
(new or recharged). If the error mes-
sage is again repeated when the
meter turns on, please contact
Accu-Chek Customer Care Line.
The meter was exposed to a strong
electromagnetic field.
Press the Test button to turn the meter
off. Move somewhere else or turn off
the source of the field.
You bent or moved the test strip during
the test either while you were drawing
up blood or control solution with it or
during the test.
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Symbols, error messages and troubleshooting
Error message Meaning
Turn the meter off and then on again
by pressing the Test button. Repeat
the test with a new test strip.
You drew up blood or control solution
too soon with the test strip, i.e. before
the test strip symbol and drop symbol
were flashing in the display.
Turn the meter off and then on again
by pressing the Test button. Repeat
the test with a new test strip. Only
draw up blood or control solution with
the test strip when the test strip sym-
bol and drop symbol are flashing in
the display.
You pulled the test strip out of the meter
during testing.
Turn the meter off and then on again by
pressing the Test button. Repeat the test
with a new test strip. Only remove the test
strip from the meter by pressing the Test
button to turn the meter off.
Symbols, error messages and troubleshooting
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