Accu-Chek Compact Plus User Manual page 60

Blood glucose monitoring system
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Notes
Your results can only be fully analysed if all of the results have
i
been saved together with the date and time, i.e. as long as you
have set the date and time.
i
The results remain in the meter's memory following downloading.
i
You cannot perform a test while results are being downloaded.
If the results download does not occur (the
i
to flash) or was incomplete, the meter turns itself off automati-
cally after approximately 5 minutes.
This is what might have happened:
A download error occurred.
Start the results download again.
The infrared windows are too far apart or not properly facing
one another.
Reduce the distance between the two infrared windows to 5-
20 cm and position them so they are pointing towards one
another. Start the results download again.
118
arrows do not start
Using the meter as an electronic notebook
Another device with an infrared source turned on or a strong
light source is too close to the two infrared windows.
Remove the device or light source and start the download
again.
An object, for instance, is blocking communication between
the two infrared windows.
Remove the object and start the download again.
An error occurred at the receiving end.
Read the relevant manual(s).
If you already have a hardware or software product from Roche
i
Diagnostics to enable you to transfer and evaluate results, it may
not recognize more recent meters, so the results will not be
downloaded. You may need a more recent software version for
your hardware or software product. In this case please call
Accu-Chek Customer Care at 1-800-363-7949.
Data transfer does not follow the IrDA standard (IrDA stands for
i
Infrared Data Association).
Using the meter as an electronic notebook
5
119

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