Accu-Chek Compact Plus User Manual
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Accu-Chek Compact Plus User Manual

Blood glucose monitoring system
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Compact Plus
BLOOD GLUCOSE MONITORING SYSTEM
User's Manual

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Summary of Contents for Accu-Chek Compact Plus

  • Page 1 CCU- ® Compact Plus BLOOD GLUCOSE MONITORING SYSTEM User’s Manual...
  • Page 2 WARNING: Patients receiving peritoneal dialysis using solutions ing this instrument. containing Icodextrin (e.g. Extraneal, Icodial) should not use the Accu-Chek Compact test strip. It could cause an overestimation Store at of glucose results. Use by / Expiry date...
  • Page 3 Suitable for self-testing. The Accu-Chek Compact Plus blood glucose meter may be used by peo- The lancing device is intended only for patient self-monitoring by ple with diabetes to test their own blood glucose as well as for blood a single person.
  • Page 4 If you have any questions, please call Accu-Chek Customer Care at 1-800-363-7949 (see Chapter 17). This symbol signifies a list. This User’s Manual will help you get to know your meter and lancing This symbol signifies a list within a list.

  • Page 5: Table Of Contents

    ................12 4.2 Preparing the lancing device ..........70 1.2 The Accu-Chek Softclix Plus lancing device at a glance ..15 4.2.1 Undocking the lancing device from the meter ..73 4.2.2 Docking the lancing device onto the meter ....74 1.3 Main features ..............
  • Page 6 ..................210 10.1 Replacing the lancing device with a blanking plate .... 152 10.2 Performing a blood glucose test ........154 18 Accu-Chek Customer Care Line ..........211 10.3 Disinfecting the meter ............158 18.1 Advice and troubleshooting ..........211 10.4 Suitable disinfectants ............

  • Page 7: Introduction

    (see Chapter 3). Press this button to change settings. Recess for docking the lancing device The Accu-Chek Compact Plus blood glucose meter at a Test button glance Use this button only if you want to test your blood glucose or per- form a performance check, or wish to turn the meter off.

  • Page 8: The Accu-Chek Softclix Plus Lancing Device At A Glance

    Back The Accu-Chek Softclix Plus lancing device at a glance u Plunger z Pin-hole opening for lancet Battery compartment cover* Control window (shows the number of strips remaining) The plunger is a multifunction A Cap Infrared window for sending button used to prime, trigger...

  • Page 9: Main Features

    The meter checks each test strip. If it finds a defective strip, it lets you Docked lancing device know before you apply blood. The meter comes with an attached Accu-Chek Softclix Plus lancing device. You can leave it docked onto the meter to collect blood or, if you Blood volume checking prefer, you can undock it.

  • Page 10: Display Illustrations

    Acoustic Mode Display illustrations Acoustic Mode is intended for persons who are visually impaired. When Throughout this User’s Manual you will see examples of what the dis- Acoustic Mode is turned on, the meter guides the user through the blood play looks like.

  • Page 11: Initial Steps Before Testing

    The type plate on the back of your meter indicates which unit of mea- on the box. surement your meter uses. If anything is missing, please call Accu-Chek Customer Care at 2.2.2 Display check 1-800-363-7949. Details are given at the end of this User’s Manual.
  • Page 12 If additional lines appear during the display test or parts of the mmol/L meter mg/dL meter numeric field or of a symbol are missing, please call Accu-Chek Customer Care at 1-800-363-7949. If the numeric field (mmol/L meter) or (mg/dL meter) is affected, the meter may not show your test results correctly.

  • Page 13: Inserting Or Replacing The Test Strip Drum

    Inserting or replacing the test strip drum Read the package insert that came with the test strip drums. If the meter is on, press the Test button to turn it off. Wait for the motor to stop. Set into the bottom of the meter to the left of the lancing device is a recess.
  • Page 14 The pin holding the test strip drum in position retracts with an audible CLICK. Insert a new test strip drum in the meter as illustrated (the two rows of bar code must be nearest the display window). Close the drum compartment cover and push it shut. There will be an audible CLICK.
  • Page 15 A dot appears in the small control window on the back of the meter. This If you do not insert a new drum, the following message appears the next indicates that you have just inserted a test strip drum. When you per- time you turn on the meter: form a blood glucose test, the meter counts the number of test strips that you have used.
  • Page 16 There is a label on every drum container. The left portion may be chambers near the end (you can tell by the noise of the motor peeled off. On it is the concentration table for the Accu-Chek that rotates the drum), the drum may ultimately still contain Compact Autocontrol control solutions.

  • Page 17: Test Strip Drum Use-By Period

    Once a drum has been in the meter for 90 days, its use-by period has Use only Accu-Chek Compact test strip drums. Other test strips expired. The next time you turn the meter on to perform a test, the drum cannot be used to perform tests.
  • Page 18 The meter is unable to calculate the 90-day use-by period if Flashing test strip and flashing drop, indicating that you may now apply blood or control solution you insert a partly used drum in the meter, even if it is the same one you have just removed, Drum, indicating that the use-by period cannot be calculated the year, date and time settings are lost when you replace the bat-...

  • Page 19: Indication Of The Number Of Test Strips Remaining

    2.3.2 Indication of the number of test strips remaining If you have not performed a test since last replacing the drum, the meter cannot tell how many test strips there are left in the Each time you turn the meter off with the Test button, it shows you the drum.

  • Page 20: Settings

    Settings You can change the settings of your meter to turn the beep tone or When you turn the meter on for the first time, it has the following pre- Acoustic Mode on or off, to set the brightness of the display, to select settings.

  • Page 21: Changing Settings - General Rules

    time and date the meter is not able to calculate averages, nor the The descriptions of settings proceed in the order in which they appear in lowest and the highest values (see Chapter 5.3). Results sent to a the meter. PC, for instance, without the time and date (see Chapter 5.4) can- not be statistically analyzed or, if they can, then only to a limited Beep tone or...
  • Page 22 The procedure for changing the settings is as follows: From the last setting “Hypo indicator” pressing the S button takes you back to the first setting “Beep tone/Acoustic Mode”. The settings have a fixed sequence and are displayed consecutively, see illustration on the previous page. You can close the settings at any time by pressing the Test button.

  • Page 23: Turning The Meter On

    Turning the meter on Setting the beep tone or Acoustic Mode You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date...
  • Page 24 There are two types of beep tone, differing in pitch. The pitch for a hypo Press the M button to move to the next option. indicator or an error message is higher than that heard in the other Press the S button to save the chosen setting. cases listed above.

  • Page 25: Setting The Brightness Of The Display

    Setting the brightness of the display Medium brightness (level ) You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator...

  • Page 26: Setting The Year

    Setting the year The time-and-date format setting comes next. You are here Notes Beep tone or Brightness Time-and-date Year The year you have set is not displayed during testing, nor Acoustic Mode of the display format together with the result, nor when you look at saved results in On / Off / Acoustic Low / Medium / High 24-hour / 12-hour...

  • Page 27: Setting The Time/Date Format

    Setting the time/date format The time-and-date format that is currently set flashes in the display. If 12-hour format is the current setting, 12h will flash in the display. You are here If 24-hour format is the current setting, 24h will flash in the display. Beep tone or Brightness Time-and-date...

  • Page 28: Setting The Time

    Setting the time 12-hour Beep tone or Brightness Time-and-date Year format Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Press the M button repeatedly, or press and hold it down, until the Alarm clock required hour is displayed.

  • Page 29: Setting The Date

    Press the M button repeatedly, or press and hold it down, until the The month flashes at top right of the display. required minutes are displayed. Press the S button to save the chosen setting. 24-hour format The date setting comes next. (DD-MM) Setting the date Beep tone or...

  • Page 30: Setting The Alarm Clock Function

    The day flashes at top right of the display. Setting the alarm clock function Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format 24-hour format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour (DD-MM) Mode Alarm clock...
  • Page 31 Two steps are involved in entering the setting. First you define whether If you have turned the alarm clock function on, the setting for the first the alarm clock function is basically to be turned on ( ) or off ( alarm time comes next.
  • Page 32 Setting alarm times Press the M button repeatedly, or press and hold it down, until the required hour is displayed. The procedure for setting the alarm time is the same for each alarm. Press the S button to save the chosen setting. Alarm 1 is used below for illustrative purposes.
  • Page 33 The setting for Alarm 2 comes next, and then for Alarm 3. Notes You do not have to set all three alarm times; you can set just one or two times. When you have set your alarm times and the hour for the next alarm flashes: Alarm 2 press the S button repeatedly until you reach the hypo indica-...

  • Page 34: Setting The Hypo Indicator

    The meter can only remind you to perform a blood glucose test 3.10 Setting the hypo indicator when the year, time and date have been set in the meter. If you lose the year, time and date settings while replacing the batteries Beep tone or Brightness Time-and-date...
  • Page 35 You can choose between the following hypo indicator levels: Press the M button to move to the next option. 3.3 mmol/L When your chosen level is displayed, press the Test button to turn the meter off. The hypo indicator is then set to this level. 3.9 mmol/L 4.4 mmol/L Notes...

  • Page 36: Testing Blood Glucose

    AST cap (which is included in the pack or is avail- able through the Accu-Chek Customer Care Line). Please read the instructions for use that come with the AST cap before you use blood from alternate sites to test blood glucose.

  • Page 37: Undocking The Lancing Device From The Meter

    Notes 4.2.1 Undocking the lancing device from the meter The Accu-Chek Softclix Plus lancing device is intended only for If you wish to use the lancing device undocked from the meter, detach it patient self-monitoring by a single person. The lancing device...

  • Page 38: Docking The Lancing Device Onto The Meter

    4.2.2 Docking the lancing device onto the meter 4.2.3 Inserting the lancet Hold the meter so it is horizontal, with the recess for docking the Remove the cap from the lancing device. lancing device pointing upwards. Place the flat face of the lancing device on the lower end of the recess, with the plunger facing towards the slide button.
  • Page 39 Notes Dropping the lancing device with a lancet inserted may loosen the lancet in its holder. In that case the lancet is no longer prop- erly lodged and cannot be used to obtain blood. In rare cases the lancet may even protrude from the cap. In a case such as this you might injure yourself on the lancet.

  • Page 40: Performing A Blood Glucose Test

    If you do, a test strip is not advanced. If additional lines appear during the display test or parts of sym- bols are missing, please call Accu-Chek Customer Care at 1-800-363-7949. If the numeric field...

  • Page 41: Obtaining Blood

    4.3.2 Obtaining blood All the fingertips and both the earlobes are suitable for obtaining blood. We recommend obtaining capillary blood from the side of the fingertip, as this causes the least amount of pain. You can choose the penetration depth from a possible 11 settings rang- ing from 0.5 to 5.5.
  • Page 42 Notes Use a new lancet each time you obtain blood. This not only reduces the risk of infection but also helps ensure virtually pain- free blood sampling. Do not prime the lancing device until you are ready to collect blood. Keeping the lancing device in this primed state can cause parts to become misshapen through tension, impairing its opera- tion.

  • Page 43: Drawing Up Blood With The Test Strip

    4.3.3 Drawing up blood with the test strip Wait until the test strip symbol and drop symbol flash in the display and the meter beeps (only when the beep tone is turned on). Immediately after the drop of blood has formed: Hold the tip of the test strip against the drop of blood so the black notch is touching Hold the meter so the test strip is pointing downwards (see illustra- the drop of blood.
  • Page 44 The test strip has then drawn up enough blood, and test starts. The Notes hourglass symbol indicates that the meter is busy performing a test. Do not touch the test strip unless you are drawing up blood with it. Residues (e.g. of food, drinks, or skin cream) on the skin can find their way onto the strip and may produce incorrect results.
  • Page 45 Always hold the meter so the test strip is pointing downwards If the test does not start despite the fact that you have held the when you are drawing up blood with the test strip. If you hold it drop of blood against the test strip, the test strip drew up too little so the test strip is pointing upwards or sideways or you put the blood.

  • Page 46: Ejecting The Test Strip

    Ejecting the test strip Notes Hold the meter over a waste bin with the test strip pointing down- Always turn the meter off by pressing the Test button, so as to wards. eject the test strip. Do not pull the test strip out. If you do pull the used test strip out, blood can enter the meter and contaminate it.

  • Page 47: Ejecting The Used Lancet

    Ejecting the used lancet If the lancet does not drop out: Keep the plunger pressed down. Remove the cap from the lancing device. Hold the lancing device upright above a waste bin. Hook the edge of the white “collar” of the cap behind the platform of the lancet.

  • Page 48: Symbols You See Before, During Or After Testing And What They Mean

    Notes Symbols you see before, during or after testing and what they mean Make sure the lancet has dropped out. Inadvertently leaving the lancet in the lancing device may result in personal injury. You may see the following symbols displayed before, during or after a test.

  • Page 49: Flagging Special Results

    . with the way you feel, please perform a performance check with an Accu-Chek Compact Autocontrol control solution and a new You can only do this while the result is displayed and as long as you test strip (see Chapter 7).

  • Page 50: Measuring Range

    4.8.1 Measuring range 4.8.2 Implausible results – possible causes of error Your meter measures blood glucose within a defined range If your meter repeatedly displays implausible results or error messages, (0.6–33.3 mmol/L). please check the following points: Values below this range are displayed as: Did you perform the blood glucose test according to the User’s Manual (see Chapter 4.3)? Did you wash your hands with warm water and soap to...

  • Page 51: Using The Meter As An Electronic Notebook

    Accu-Chek Customer Care at 1-800-363-7949. If your meter has been dropped, that can also lead to implausible results or error messages. If it has, again please call Accu-Chek Customer Care at 1-800-363-7949. Testing blood glucose...

  • Page 52: Retrieving Results From Memory

    Retrieving results from memory Retrieving older results from memory: Press the M button once to move towards the next older result saved. With the M button you can move back until you reach the oldest result With the meter turned off, press the M button. (max.
  • Page 53 By pressing the S button you can scroll back to the most recent result. You can exit memory at any time: Memory location 1 To do this, press the Test button. Most recent result saved The meter turns off. Memory location 2 Notes Always turn the meter on with the M button if you intend to Memory location 3...

  • Page 54: Average, Highest Value And Lowest Value For

    If the time and date were not set at the time of testing, then the Average, highest value and lowest value for 7, 14 and 30 days memory location number is displayed instead of the time and date. The meter can display the average values of results from the last 7, 14 or 30 days.
  • Page 55 Press the M and S buttons at the same time. For each of these three periods you can ask the meter to display the lowest and the highest values. The average of the results from the last 7 days is displayed. Lowest value Average Highest value...

  • Page 56: And 30 Days

    When you release the button, the display reverts to the average. You can exit from the average value display at any time: To do this, press the Test button. Memory location 1 The meter turns off. Most recent result saved Notes 7-day period Results flagged as performance checks with the bottle symbol...
  • Page 57 If a large number of results were saved within one period, calcu- If the memory contains both results that were saved together lation of the average may take a while. flashes in the display with the time and date and results that were saved without this while the calculation is in progress.

  • Page 58: Downloading Test Results To A Pc, Handheld Computer Or A Special Evaluation System

    For further and hardware you are using. These will include instructions on how information please call Accu-Chek Customer Care at 1-800-363-7949. to download your data. Make the receiving end (software product or hardware) ready to download the results.
  • Page 59 Position the meter 5-20 cm away from the infrared window of the receiving end. Point the two infrared windows towards one another. If necessary, start the results download at the receiving end (soft- ware product or hardware). During the download both arrows flashed alternately. During the down- load only those results that are new to the receiving end, i.e.
  • Page 60 You may need a more recent software version for Start the results download again. your hardware or software product. In this case please call Accu-Chek Customer Care at 1-800-363-7949. The infrared windows are too far apart or not properly facing one another.

  • Page 61: Acoustic Mode

    CD from Notification that the drum is Chapter 6.5 Accu-Chek Customer Care. Practice listening to beeps from actual tests empty or from the training software together with a sighted person until you can clearly recognize and interpret the results and other beeps you will hear.

  • Page 62: Beep Tones At Power-On

    Beep tones at power-on Beep tones during testing When Acoustic Mode is set to on, you hear a long beep ( — ) when you Following the power-on beep and the 1 – 2 – 3 sequence of beeps, you turn on the meter.
  • Page 63 Each digit is represented by the corresponding number of beeps; e.g. 4 mg/dL meters beeps for the number 4 ( – – – – ). Zero is represented by a long beep First the hundreds are announced, then the tens, and finally the units. ( —...

  • Page 64: Announcement Of Results And Average Values From Memory

    Note Notes Information or warnings in the form of symbols (e.g. drum symbol If the 7-day average cannot be calculated, three horizontal bars symbol, see Chapter 12.1) that are displayed together are displayed. This is signalled acoustically with 3 long with the result are not announced acoustically.

  • Page 65: Announcement Of Warnings And Error Messages

    When the batteries will soon be exhausted or the last test strip in a drum has been used, the meter issues an acoustic warning. This con- Do this by performing a performance check using the Accu-Chek Com- sists of two short beeps sounded three times in succession...

  • Page 66: What You Need

    To perform a performance check you need the following items: Read the package insert that came with the control solutions. meter with a test strip drum inserted Accu-Chek Compact Autocontrol G1 control solution (low glucose concentration) or Autocontrol G2 control solution (high glucose con- centration) Concentration table for the control solutions (see label on the con- tainer the test strip drum came in).
  • Page 67 You now have about 5 minutes in which to draw up control solution with the test strip. Take a bottle of control solution. Open it and wipe the tip of the dropper with a clean, dry paper towel in order to remove any dried-on residues. Invert the vial and hold it downwards at an angle.
  • Page 68 Make sure you compare the result with the concentration data stated for the control solution you used and the unit of measurement your meter displays. ® Accu-Chek Compact Autocontrol mmol/L mg/dL Unit of measurement Testing is complete after approx.

  • Page 69: Possible Causes Of Error During The Performance Of Performance Checks

    Subsequently hold the meter directly above a waste bin with the test You can dispose of empty or only partly used bottles of control strip pointing downwards. solution together with your regular household waste. Press the Test button to turn the meter off. Please refer also to the notes in Chapters 4.3 and 4.4.
  • Page 70 Did you bend or move the test strip while the test was in results are still outside the stated concentration range, please contact progress? Accu-Chek Customer Care at 1-800-363-7949. Did you compare the result with the concentration data spe- Note: If your meter has been dropped this can also lead to implausible cifically relating to the control solution you used? results or error messages.

  • Page 71: Cleaning The Meter And Lancing Device

    Cleaning the meter and lancing device Cleaning the meter Do this as follows: If the meter is on, press the Test button to turn it off. Your meter uses an optical measuring method that relies heavily on all of its components being clean. Owing to the way the test strip works, Wait for the motor to stop.
  • Page 72 Notes Use only cold water or 70 % ethanol to clean the meter. Any other cleaning agents may damage the meter or impair its measuring function. Use a lightly moistened cloth or a lightly moistened cotton swab. Do not spray anything onto the meter and do not immerse it in the cleaning liquid.

  • Page 73: Cleaning The Lancing Device

    Changing the batteries Cleaning the lancing device When the battery symbol first appears in the display, the batteries are running low. With these batteries you can perform about 50 more tests. Clean your lancing device regularly to keep it in good working condition. However, we recommend that you replace the batteries as soon as pos- If any blood gets on it, always wipe this away immediately.
  • Page 74 Notes A fresh pair of batteries has enough power either for about 1000 tests or for one year’s worth of tests. If you have changed the brightness of the display to level 3 (high) or set Acoustic Mode to on, the battery life will be shorter. When you replace the batteries, your results always remain saved.
  • Page 75 the test results saved in memory will be numbered consecutively Never throw batteries into a fire. This is dangerous because they so you can still recognize the order in which they were saved may explode. (see Chapter 5.2). Remove the batteries if you will not be using your meter for any If the year, time and date have been lost, the meter rotates the length of time.

  • Page 76: Blood Glucose Testing In A Multi-Patient Setting - Information For Healthcare Professionals

    Patients and healthcare workers are potentially at risk of becom- from the meter. The lancing device may be replaced with a blank- ing infected when the same Accu-Chek Compact Plus meter is ing plate (see Chapter 10.1). used to test blood glucose in several patients. Any object coming into contact with human blood is a potential source of infection The hypo indicator level may vary from person to person.

  • Page 77: Replacing The Lancing Device With A Blanking Plate

    10.1 Replacing the lancing device with a blanking plate Instead of the lancing device you can use a blanking plate which is available from Accu-Chek Customer Care at 1-800-363-7949. Undock the lancing device from the meter as follows. Push the slide button in the direction indicated by the arrow (1) and hold it there.

  • Page 78: Performing A Blood Glucose Test

    10.2 Performing a blood glucose test Correct Wear protective gloves. Wash or disinfect the patient’s finger and allow it to dry thoroughly. The drop of blood does not spread so easily over dry skin. Use only a lancing device that is approved for use by healthcare professionals.
  • Page 79 Notes Residues of water or disinfectant on the skin can dilute the drop of blood and so produce false results. Always hold the meter so the test strip is pointing downwards when you are drawing up blood with the test strip. If you hold it Always turn the meter off by pressing the Test button, so as to so the test strip is pointing upwards or sideways or you lay the eject the test strip.

  • Page 80: Disinfecting The Meter

    Hold the meter in your right hand and place the thumb of your left hand into the recess below the drum compartment cover. Then pull The Accu-Chek Compact Plus meter may be disinfected. Disinfection is the drum compartment cover with your fingers slightly to the front performed according to the degree of soiling (see “When to disinfect”).
  • Page 81 Cotton buds, wipes and cloths lightly moistened with disinfectant are all When to disinfect suitable for disinfecting the meter. Each time after you have tested a patient’s blood glucose: Allow areas you have wiped time to dry thoroughly. wipe the area around the test strip guide. Remove any fluff or lint that may remain.

  • Page 82: Suitable Disinfectants

    Measurement and storage conditions 10.4 Suitable disinfectants The reliability of your meter and lancing device as well as the accuracy of your results is influenced by a number of factors. Pay close attention Use only disinfectants of proven effectiveness quoted in official guide- to the following points.

  • Page 83: Light Conditions

    Blood glucose tests may be performed at the limit of the permitted Never try to speed up warming or cooling of your meter, e.g. by range (between +6 °C and +10 °C or between +40 °C and +44 °C). placing it on a radiator or in a refrigerator. Doing so can damage When the temperature is at the limit of the permitted range, the the meter and cause it to give incorrect results.

  • Page 84: Humidity

    Symbols, error messages and troubleshooting 11.3 Humidity In addition to test results, the time and the date, your meter also dis- plays other symbols and error messages. Some of these routine display Only test blood glucose at a relative humidity of between 20 % and messages have already been explained in earlier chapters.

  • Page 85: Symbols Shown In The Display

    12.1 Symbols shown in the display Symbols may be displayed singly or several at once. When several sym- bols are displayed, each symbol can have its own meaning. Alterna- tively, the combination of symbols may mean something. In the following example you see a display with several symbols. This display appears when you have turned on the meter to perform a blood glucose test.

  • Page 86: Single Symbols

    In the tables presented below you will first see the meanings of symbols Symbol Meaning that appear singly or have the same meaning when they appear In memory: at the time of testing the tem- together with other symbols. These are followed by the meanings of perature was outside the permitted range.
  • Page 87 Symbol Meaning Symbol Meaning See under Combinations of symbols Only in a new meter that has not yet been used to perform tests: There is no test strip drum in the meter or the mock drum has been left inserted. Insert a new test The unit your meter uses to display the strip drum (see Chapter 2.3).
  • Page 88 Symbol Meaning Symbol Meaning You are in the settings. You are in memory. Either the saved result or one of the averages, highest or lowest Flag for a special result, e.g. obtained results is being displayed. from alternate site testing. During averaging, when the calculation is You have turned on at least one alarm or taking a while.

  • Page 89: Combinations Of Symbols

    12.1.2 Combinations of symbols Symbols Meaning In memory: The test strip you used for this The following combinations of symbols have meanings of their own. test was unusable (the 90-day use-by period had expired, see Chapter 2.3.1). Symbols Meaning The result in memory may be 4 + 6 + 7 The 90-day use-by period for the test strip incorrect.

  • Page 90: Symbols Appearing In The Numeric Field

    Symbols Meaning 12.1.3 Symbols appearing in the numeric field because you have just inserted a In the numeric field: (mmol/L meter) or (mg/dL meter) the partly used test strip drum, following symbols may appear: because you have just opened the Symbol Meaning drum compartment cover.

  • Page 91: Interferences And Error Messages - Causes And Troubleshooting Recommendations

    12.2 Interferences and error messages – causes and trouble- shooting recommendations the date that it is set is in the past, If you receive frequent error messages, please call Accu-Chek Customer you changed the time and date, Care at 1-800-363-7949.
  • Page 92 The meter is turned on, The display is defective. properly closed. but the display is blank. Please call Accu-Chek Customer Care at Close the drum compartment cover. It 1-800-363-7949. must close with an audible CLICK. The clock has stopped or...
  • Page 93 Error message Meaning Error message Meaning The year, time and date have not been Perform a performance check. You set. may use up all the test strips remain- ing in the drum. The 90-day use-by Set these as described in Chapter 3. period will no longer be calculated for The test strip drum in the meter is empty.
  • Page 94 Error message Meaning Error message Meaning The meter rotates the drum and reads The measuring window is dirty. the bar code. When you next turn on Press the Test button to turn the meter the meter to perform a test, the drum off.
  • Page 95 Error message Meaning Error message Meaning You drew up blood or control solution The test strip that was advanced is too soon with the test strip, i.e. before defective. the test strip symbol and drop symbol Hold the meter upright so the test strip were flashing in the display.
  • Page 96 Test button. Repeat meter turns on, please contact the test with a new test strip. Only Accu-Chek Customer Care Line. draw up blood or control solution with The meter was exposed to a strong the test strip when the test strip sym- electromagnetic field.
  • Page 97 Error message Meaning Error message Meaning The test strip is stuck or the test strip The meter has been exposed to severe drum does not rotate. differences in temperature. Press the Test button to turn the meter off. The ambient temperature or the tem- Open the drum compartment cover and (if perature within the meter is too low applicable) pull out the test strip.
  • Page 98 You inserted a test strip drum from a different blood glucose measuring system. Press the Test button to turn the meter off. Insert an Accu-Chek Compact test strip drum (see Chapter 2.3). Symbols, error messages and troubleshooting Symbols, error messages and troubleshooting...

  • Page 99: Technical Data

    Technical data Meter type Accu-Chek Compact Plus (Model GT) Measuring time approx. 5 seconds (depending on concentra- tion) Catalogue No./Serial No. See type plate on the back of the meter System operating Test principle Determination of glucose in fresh capillary temperature +10 °C to +40 °C...
  • Page 100 The hexokinase method is traceable to Annex A. The chosen basis for the immunity a NIST standard (traceability). tests (on electrostatic discharge) was basic standard IEC 61000-4-2. The Accu-Chek Compact Plus system complies with the requirements of EN ISO 15197. Technical data Technical data...

  • Page 101: Alternate Site Testing

    (AST). If you use this AST cap to collect blood from a fingertip, the lan- The Accu-Chek Softclix Plus AST cap is a special cap that is used in cet penetrates too deeply into the finger and could possibly cause conjunction with the Accu-Chek Softclix Plus lancing device and enables unnecessary discomfort or pain.

  • Page 102: Choosing The Right Moment

    14.1 Choosing the right moment Alternate Sites for Testing Before you test with blood collected from the forearm, the upper arm, the calf or the thigh, be aware of the following limitations: Capillary blood in the fingertip and the palm responds more quickly to changes in blood glucose levels than blood in the forearm, the upper arm, the calf and the thigh.

  • Page 103: Obtaining Blood And Testing Blood Glucose

    7. Press the AST cap firmly against the selected puncture site. as described in the instructions for use of the Accu-Chek Compact Plus meter. 8. Press the plunger all the way down. This triggers the lancet, which penetrates the skin.

  • Page 104: Cleaning The Ast Cap

    11. Wait until the test strip symbol and drop symbol flash in the display. 17. Place the coloured cap back on the lancing device. 12. Hold the meter so the test strip is pointing downwards. 14. 3 Cleaning the AST cap 13.

  • Page 105: Disposing Of The Meter

    If you wish to use blood from alternate sites (such as the base of the thumb, forearm, upper arm, calf or thigh), you need a special, transpar- ent AST cap to obtain blood using the Accu-Chek Softclix Plus lancing device. It is available through Accu-Chek Customer Care at 1-800-363-7949.

  • Page 106: Patents

    EP 732 590; EP 738 666; EP 742 436; EP 1 189 064; US 5,463,467; Information service US 5,720,924; US 5,863,800; US 6,707,554; US 6,475,436; If you have any questions on how to use your Accu-Chek Compact Plus WO 2004/003549 meter or Accu-Chek Softclix Plus lancing device, if any of the results you...

  • Page 107: Addresses

    18.2 Addresses Alphabetical index Montreal area: (450) 686-7100 Batteries, rechargeable 148 Outside Montreal (toll free): 1-800-363-7949 Battery compartment 14 Accu-Chek Customer Care 211 www.accu-chek.ca Battery compartment cover 14 Acoustic Mode 120 setting 45 Beep tone Made in Ireland for export to:...
  • Page 108 Drum release button 12, 25 Infection risk 4, 150 LO (symbol) 98, 180 Customer Care line see Drum symbol 172, 176 Accu-Chek Customer Care 203 Lowest value 107 Infrared window 14, 115 Intended use lancing device 5 E and number (symbol) 184...
  • Page 109 Memory 101, 197 Penetration depth setting 15 date 56 window 15, 80 factory defaults 39 Memory location number 101, Technical data 196 following battery replacement Plunger, lancing device 15, 71 Temperature 163, 197 39, 40, 147 Memory, results 101 Problems 181 Test button 12 hypo indicator 67 Meter...
  • Page 110 Troubleshooting 181 Turning off, meter after testing 90 automatic ~ 23, 43, 88, 91, 106, 117, 198 closing settings 43 exiting memory 105 Turning on, meter retrieving results 102 settings 42, 44 testing 78 Type plate 14 Unit of measurement (mmol/L and mg/dL) 20 Use-by date control solution 138...
  • Page 111 0088 ACCU-CHEK, SOFTCLIX and SAFE-T-PRO are trademarks of Roche. Roche Diagnostics 201, boul. Armand-Frappier Laval, Québec (CANADA) H7V 4A2 www.accu-chek.ca Accu-Chek Customer Care: 1-800-363-7949 Roche Diagnostics GmbH 68298 Mannheim, Germany www.accu-chek.com...

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