HP EliteBook 8460w Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. EliteBook 8460W
  6. Maintenance and service manual

HP EliteBook 8460w Maintenance And Service Manual

Mobile workstation and notebook pc
Hide thumbs Also See for EliteBook 8460w:
Table of Contents

Advertisement

Quick Links

See also: User Manual
HP EliteBook 8460w Mobile Workstation
HP EliteBook 8460p Notebook PC
HP ProBook 6460b Notebook PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP EliteBook 8460w

Summary of Contents for HP EliteBook 8460w

  • Page 1 HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................10 Display ..............................10 Top ..............................13 TouchPad .......................... 13 Lights ..........................14 Buttons and fingerprint reader ................... 16 Keys ........................... 18 Front ..............................20 Left ..............................21 Rear ..............................
  • Page 6 Drive handling ....................57 Grounding guidelines ......................58 Electrostatic discharge damage ................ 58 Packaging and transporting guidelines ..........59 Workstation guidelines ..............59 Equipment guidelines ............... 60 Component replacement procedures ....................61 Service tag ......................... 61 Computer feet ........................62 Battery ..........................
  • Page 7 Restoring factory settings in Computer Setup ..............124 Updating the BIOS ......................125 Determining the BIOS version ................. 125 Downloading a BIOS update ................125 Using System Diagnostics ........................ 126 6 Specifications .............................. 127 Computer specifications ........................127 35.6-cm (14.0-in), HD display specifications ..................128 35.6-cm (14.0-in), HD+ display specifications ..................
  • Page 8 viii...

  • Page 9: Product Description

    HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Product Name HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile √ Workstation Processors Intel® Core™ i7 processor, Quad Core 2860M, 2.50-GHz (Turbo up to 3.60)
  • Page 10 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 2430M, 2.40-GHz (Turbo up to 3.00) √ √ processor 3-MB L3 cache, 4 threads 2410M, 2.30-GHz (Turbo up to 2.90) √ √ processor 3-MB L3 cache, 4 threads...
  • Page 11 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation 35.6-cm (14.0-in) HD, anti-glare, LED √ √ √ SVA (1366x768) with camera 35.6-cm (14.0-in) HD+, anti-glare, LED √ √ √ SVA (1600x900) with camera 35.6-cm (14.0-in) HD, anti-glare, LED...
  • Page 12 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports the following drives: √ √ √ ● 750-GB, 7200-rpm ● 640-GB, 5400-rpm ● 500-GB, 5400-rpm and 7200-rpm ● 320-GB, 5400-rpm and 7200-rpm ●...
  • Page 13 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Supports “No Modem” option √ √ √ Ethernet Intel 82579LM GbE LAN 10/100/1000 √ √ √ network interface card (NIC) with iAMT (vPro models) Intel 82579V GbE LAN 10/100/1000 √...
  • Page 14 ● Qualcomm Gobi 3000 HSPA/ CDMA with GPS ● Ericsson 5521 HSPA+ ● HP lt2510 EV-DO/LTE Mobile Broadband Module Integrated personal area network (PAN) options by way of Bluetooth® module: Supports “no PAN” option √ √ √ Integrated Bluetooth 2.1 √...
  • Page 15 Supports 9-cell, 73-Wh HP Ultra- √ √ √ Capacity Extended Life Battery Supports 9-cell, 100-Wh HP Extended √ √ √ Life Battery Supports 6-cell, 55-Wh HP Long Life Li- √ √ √ ion battery HP Fast Charge Technology √ √ √ Security Integrated fingerprint reader √...
  • Page 16 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation FreeDOS √ √ √ Preinstalled with Microsoft Office: Windows 7 Professional 32 with √ √ √ Microsoft Office 2010 Starter Windows 7 Professional 32 with √...
  • Page 17 Category Description HP ProBook HP EliteBook HP EliteBook 6460b 8460p 8460w Mobile Notebook PC Notebook PC Workstation Windows Vista Basic 32 with Microsoft √ √ √ Office 2010 Professional Restore Media: Windows 7 Professional 64 √ √ √ Windows 7 Professional 32 √...

  • Page 18: External Component Identification

    External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.
  • Page 19 On: The webcam is in use. Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment.
  • Page 20 Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 21: Top

    TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse.

  • Page 22: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description ● TouchPad on/off light Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. ● Power light On: The computer is on.
  • Page 23 On: The computer is on. ● Off: The computer is off or in Hibernation. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP Quickweb software Help ● Mute light Amber: Computer sound is off. ●...

  • Page 24: Buttons And Fingerprint Reader

    Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description TouchPad on/off button Turns the TouchPad on and off. Chapter 2 External component identification...
  • Page 25 Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

  • Page 26: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. Chapter 2 External component identification...
  • Page 27 Component Description Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Start key Displays the Start menu. Menu key Displays the active program’s shortcut menu (same as right-click menu). Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the...

  • Page 28: Front

    Front NOTE: Refer to the illustration that most closely matches your computer. Component Description Display release latch Opens the computer. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

  • Page 29: Left

    ● Hard drive light Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Speaker Produces SRS Premium sound (select models only). NOTE: To use the SRS Premium sound software, select Start >...

  • Page 30: Rear

    Rear NOTE: Refer to the illustration that most closely matches your computer. Component Description RJ-11 (modem) jack Connects a modem cable. External monitor port Connects an external VGA monitor or projector. RJ-45 (network) jack Connects a network cable. Chapter 2 External component identification...

  • Page 31: Right

    Right NOTE: Refer to the illustration that most closely matches your computer. Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.
  • Page 32 Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 33: Bottom

    Bottom Component Description Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.
  • Page 34 Description Bluetooth compartment Contains a Bluetooth device. (10) Wireless and memory module Hold an HP Mobile Broadband Module, the memory compartments and hard drive bay modules, and the hard drive. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 35: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 36: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 37 Item Description Spare part number Display panel not spared NOTE: For a list of display panel spare parts, see Display components on page Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part number listing on page For use in model 6460b without a pointing stick 641834-xxx For use in model 6460b with a pointing stick...
  • Page 38 Item Description Spare part number ● For use in computers with WLAN, with WWAN, no vPro (4M) 642751-001 ● For use in computers with vPro (8M), WLAN, with WWAN, and 512-MB graphics 642753-001 ● For use in computers with vPro (8M), WLAN, with WWAN, and 1-GB graphics 642754-001 ●...
  • Page 39 Item Description Spare part number Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, 582564-002 Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El...
  • Page 40 Item Description Spare part number Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, 593530-001 Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,...
  • Page 41 Item Description Spare part number Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, 631954-001 Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the...
  • Page 42 8-GB 634091-001 4-GB 621569-001 2-GB 621565-001 (15) WWAN modules HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module 634513-001 (16) Heat sink (includes replacement thermal material) For use in models with UMA graphics...
  • Page 43 (22) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models 641838-001 For use with HP EliteBook 8460p and 8460w computer models 642749-001 Cable Kit (not illustrated; see Cable Kit on page 39 for more Cable Kit spare part number...

  • Page 44: Display Components

    Display bezel (for use on models with or without a webcam) For use with HP ProBook 6460b models 643918-001 For use with HP EliteBook 8460p models 643919-001 For use with HP EliteBook 8460w models 643920-001 Webcam module with microphone For use with HP ProBook 6460b models 642795-001...
  • Page 45 642782-001 Display hinge covers For use with HP ProBook 6460b models (includes left and right covers) 642783-001 For use with HP EliteBook 8460p/w models (includes left, right, and middle covers) 642784-001 Display panel For use with HP ProBook 6460b models ●...
  • Page 46 Item Description Spare part number For use in HP EliteBook 8460w models (includes backlight module) 642780-001 Display Latch Kit (not illustrated) 641841-001 Display Screw Kit (not illustrated) For use in HP ProBook 6460b models 642787-001 For use in HP EliteBook 8460p/w models...

  • Page 47: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 641830-001 Bluetooth module cable Pointing stick cable RJ-11 connector cable Cable Kit...

  • Page 48: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit for use in HP ProBook 6460b models 641832-001 Plastics Kit for use in HP EliteBook 8460p/8460w models 642804-001 RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door Chapter 3 Illustrated parts catalog...

  • Page 49: Mass Storage Devices

    Mass storage devices Description Spare part number Optical drive For use in 6460b/8460p models: ● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001 ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 643913-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001 ●...

  • Page 50: Miscellaneous Parts

    For use with model 6460b 641831-001 For use with model 8460p/w 642768-001 Screw Kit 641833-001 Mouse, optical, 2-button 390632-001 HP optical travel mouse 434594-001 HP basic carrying case 455084-001 Professional slim, top load case 592923-001 Notebook combination lock 591699-001 Chapter 3 Illustrated parts catalog...

  • Page 51: Sequential Part Number Listing

    Description Spare part number HP keyed cable lock 626729-001 Nylon case 612757-001 Sequential part number listing Spare part Description number 390632-001 Mouse, optical 434594-001 Mouse, USB, travel 455084-001 HP Basic Carrying Case 490371-001 Power cord for use in North America...
  • Page 52 Spare part Description number 572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,...
  • Page 53 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3) 622643-001 320-GB, 5400-rpm hard drive 626729-001 HP keyed cable lock 626978-001 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 627731-001 320-GB, 7200-rpm hard drive 628664-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery 628668-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery...
  • Page 54 Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 632155-001 HP hs2340 HSPA+ Mobile Broadband Module 633252-001 750-GB, 7200-rpm hard drive 634087-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery (BB09100-CL)
  • Page 55 641833-001 Screw Kit 641834-001 Keyboard without pointing stick for use in HP ProBook 6460b models in the United States (includes keyboard cable) 641834-031 Keyboard without pointing stick for use in HP ProBook 6460b models in the United Kingdom (includes...
  • Page 56 641834-DJ1 Keyboard without pointing stick for use in HP ProBook 6460b models in Greece (includes keyboard cable) 641834-DW1 Keyboard without pointing stick for use in HP ProBook 6460b models in the French Arabic region (includes keyboard cable) 641835-001 Keyboard with pointing stick for use in HP ProBook 6460b models in the United States (includes keyboard...
  • Page 57 Keyboard with pointing stick for use in HP ProBook 6460b models in Turkey (includes keyboard and pointing stick cables) 641835-161 Keyboard with pointing stick for use in HP ProBook 6460b models in Latin America (includes keyboard and pointing stick cables) 641835-171...
  • Page 58 Keyboard with pointing stick for use in HP ProBook 6460b models in Greece (includes keyboard and pointing stick cables) 641835-DW1 Keyboard with pointing stick for use in HP ProBook 6460b models in the French Arabic region (includes keyboard cable) 641836-001...
  • Page 59 Spare part Description number 642760-061 Keyboard with pointing stick for use in HP EliteBook 8460p models in Italy (includes keyboard and pointing stick cables) 642760-071 Keyboard with pointing stick for use in HP EliteBook 8460p models in Spain (includes keyboard and...
  • Page 60 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region (includes keyboard cable) 642761-001 Keyboard with pointing stick for use in HP EliteBook 8460w models in the United States (includes keyboard and pointing stick cables) 642761-121...
  • Page 61 Display Cable Kit for use in HP EliteBook 8460p models with HD displays (includes display cable and webcam cable) 642791-001 Display Cable Kit for use in HP EliteBook 8460w models with HD displays (includes display cable and webcam cable) 642792-001...
  • Page 62 651948-001 RTC battery 653039-001 Display panel, 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) for use with HP EliteBook 8460p/w models 653040-001 Display panel, 35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) for use with HP...
  • Page 63 Spare part Description number 660576-001 Optical drive bezel 664663-001 Intel Celeron Dual-Core processor, B840, 1.9-GHz, 2-MB L3 cache 665116-001 Intel Core i7 processor, 2670QM, 2.2-GHz (turbo up to 3.1-GHz), 6-MB L3 cache 666173-001 Intel Core i7 processor, 2640M, 2.8-GHz (turbo up to 3.5-GHz), 4-MB L3 cache 666174-001 Intel Core i7 processor, 2760QM, 2.4-GHz (turbo up to 3.5-GHz), 6-MB L3 cache 666175-001...

  • Page 64: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 65: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 66: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 67: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 68: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 69: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 70: Computer Feet

    The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 641831-001 for HP ProBook 6460b models and 642768-001 for HP EliteBook 8460p/w models. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.

  • Page 71: Battery

    Battery Description Spare part number 9-cell, 100 WHr, 3.0 Ah Li-ion battery (CC09100-CL) 631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery (BB09100-CL) 634087-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001 6-cell, 62 WHr, 2.8 Ah, Li-ion battery 628668-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001 6-cell, 2.55 Ah Li-ion battery (1-year warranty) 659083-001...

  • Page 72: Sim

    Install the battery by inserting it into the battery bay until you hear a click. NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer.

  • Page 73: Display Assembly Components (Panel, Bezel, Webcam, Microphone)

    For use with HP ProBook 6460b models with or without a webcam 643918-001 For use with HP EliteBook 8460p models with or without a webcam 643919-001 For use with HP EliteBook 8460w models with or without a webcam 643920-001 Webcam module with microphone For use in HP ProBook 6460b models...
  • Page 74 Before removing the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 75 Remove the display bezel (4). If it is necessary to replace the webcam module, gently pull the module away from the double- sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) at the bottom of the display panel.
  • Page 76 Pivot the display panel upward until it sits at a 90 degree angle (3). Disconnect the display panel cable from the back of the display panel (1). Remove the six Phillips PM2.5×5.0 screws (2) that secure the display panel to the brackets. Slide the display panel up and out of the hinges (3).
  • Page 77 Component replacement procedures...

  • Page 78: Bottom Door

    Bottom door The bottom door is available in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79: Smart Card Reader

    Smart card reader Description Spare part number Smart card reader assembly for use in 8460p/w models 642769-001 Smart card reader assembly for use in 6460b models 654823-001 Before removing the smart card reader assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 80: Optical Drive

    Optical drive Description Spare part number For use in 6460b/8460p models: Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001 DVD-ROM Drive 643910-001 For use in 8460w models: Blu-ray ROM DVD±RW SuperMulti DL Drive 659769-001 DVD±RW and CD-RW SuperMulti DL Combo Drive...
  • Page 81 Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 82: Upgrade Bay

    Upgrade bay Description Spare part number Upgrade Bay – Hard Drive Adapter Kit 643921-001 500-GB, 7200-rpm (for use in the upgrade bay) 656424-001 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 626978-001 Before removing a drive from the upgrade bay, follow these steps: Shut down the computer.
  • Page 83 Remove the drive assembly (3) from the computer. Reverse this procedure to install the hard drive into the upgrade bay. Component replacement procedures...

  • Page 84: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 640-GB, 5400-rpm hard drive 637312-001 500-GB, 7200-rpm hard drive 634919-001 500-GB, 7200-rpm hard drive (for use in the upgrade bay) 656424-001 500-GB, 5400-rpm hard drive 634932-001...
  • Page 85 Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it from the system board connector. Remove the hard drive (3) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive (4 total screws).

  • Page 86: Rtc Battery

    RTC battery Description Spare part number RTC battery 651948-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 87: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 88 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory slots. The top slot houses the expansion memory module and is shown in the first image below.

  • Page 89: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module 634513-001 Before removing the WWAN module, follow these steps: Shut down the computer.
  • Page 90 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 91: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, 572511-001 Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French...
  • Page 92 Description Spare part number Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, 593836-001 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East...
  • Page 93 Description Spare part number Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, 630435-001 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East...
  • Page 94 Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 63). Remove the bottom door (see Bottom door on page 70).
  • Page 95 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 96: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. See Cable Kit on page 39 for more Cable Kit spare part number information. Description Spare part number Bluetooth module...

  • Page 97: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 641830-001. See Cable Kit on page 39 for more Cable Kit spare part number information. Description Spare part number Modem module...

  • Page 98: Fan

    Description Spare part number 641839-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 99: Heat Sink

    NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
  • Page 100 Pull the heat sink away from the side of the computer to remove it (3). NOTE: The first image shows the discrete heat sink, the second image shows the UMA heat sink. NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the processor (1), the graphics processor (3), and the heat sink (2) and (4) each time you remove the heat sink.
  • Page 101 NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the processor (1) and the heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. Reverse this procedure to install the heat sink. Component replacement procedures...

  • Page 102: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processors, Quad Core 2860QM, 2.5-GHz (turbo up to 3.6-GHz) processor with 8-MB L3 cache 666175-001 2820QM, 2.3-GHz (turbo up to 3.4-GHz) processor with 8-MB L3 cache 634694-001 2760QM, 2.4-GHz (turbo up to 3.5-GHz) processor with 6-MB L3 cache 666174-001...
  • Page 103 Remove the battery (see Battery on page 63). Remove the bottom door (see Bottom door on page 70). Remove the fan (see Fan on page 90). Remove the heat sink (see Heat sink on page 91). Remove the processor: Position the computer upside-down with the front toward you. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

  • Page 104: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard for use in model 6460b without a pointing stick 641834-xxx Keyboard for use in model 6460b with a pointing stick 641835-xxx Keyboard for use in model 8460p 642760-xxx...
  • Page 105 Using a flat-blade screwdriver, press on the tabs along the bottom of the computer to disengage the keyboard. Position the computer right-side up with the front toward you. Open the computer as far as possible. Lift and rotate the keyboard (1) until it rests upside-down on top of the Touchpad (2). Disconnect the pointing stick cable from the rear of the keyboard (1).

  • Page 106: Bottom Cover

    Lift the keyboard connector latch (2), and then disconnect the keyboard cable from the system board (3). Remove the keyboard. Reverse this procedure to install the keyboard. Bottom cover Description Spare part number For use in 6460b models: Includes a 2-button touchpad and fingerprint reader 642741-001 Includes a 2-button touchpad without a fingerprint reader 642742-001...
  • Page 107 Before removing the bottom cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 108 Remove the following screws that secure the bottom cover to the computer: ● (1): 1 Phillips PM2.0×3.0 screw from the hard drive bay ● (2): 2 Phillips PM2.0×3.0 screws from the battery bay ● (3): 1 Phillips broadhead PM2.0×4.0 screw from the battery bay ●...
  • Page 109 Disconnect the speaker cable from the system board connector (2). Release the bottom cover by lifting the edges until it disengages from the computer. Remove the bottom cover from the computer. Reverse this procedure to install the bottom cover. Component replacement procedures 101...

  • Page 110: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 642764-001 Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 111 Disconnect the cable from the system board (1), and then lift the board straight up and off the computer (2). Reverse this procedure to install the fingerprint reader board. Component replacement procedures 103...

  • Page 112: Lid Switch

    Lid switch Description Spare part number Lid switch board (includes cable) 642765-001 Before removing the lid switch, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 113 Disconnect the cable from the system board (1), and then lift the lid switch and cable straight up and off the computer (2). Reverse this procedure to install the lid switch. Component replacement procedures 105...

  • Page 114: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly 641840-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 115 Remove the speaker assembly (2) from the bottom cover. Turn the bottom cover over, and then remove the speaker cable (1) from the routing path (2) in the bottom cover. Note that the cable routes from the bottom to the top of the bottom cover. Reverse this procedure to install the speaker assembly.

  • Page 116: Rj-11 Connector Cable

    RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 641830-001. Before removing the RJ-11 connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 117 Remove the RJ-11 connector cable from the clips and routing channel (2) built into the base enclosure. Remove the RJ-11 connector cable from the bottom cover. Reverse this procedure to install the RJ-11 connector cable. Component replacement procedures 109...

  • Page 118: Display Assembly Components (Cable, Antennas, Hinges, Enclosure)

    Display assembly components (cable, antennas, hinges, enclosure) This section describes removing components that require you to completely remove the display panel. For more information about removing display components that do not require that you remove the assembly from the computer, see Display assembly components (panel, bezel, webcam, microphone) on page All display assemblies include WLAN antenna transceivers and cables.
  • Page 119 Disconnect the display cable (1) and webcam cable (2) from the system board. Remove the antennas from the holes they route through in the computer (1) that secure the display assembly to the computer. Remove the two Phillips PM2.5×4.5 screws (2). Lift the display assembly (3) straight up and remove it.
  • Page 120 To remove the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners of the display bezel. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure.
  • Page 121 Lift the display panel from the display enclosure (3). If it is necessary to remove the display panel/webcam cable, remove the display cable from its routing path (1) and the webcam cable from its routing path (2). Disconnect the display panel cable from the back of the display panel (3), and then remove the display panel cable from the panel (4).
  • Page 122 If you need to remove the hinge covers from the display hinges, pull the hinges toward one another to remove them. If it is necessary to replace the display hinges, remove the six Phillips PM2.5×3.0 screws (1) that secure each display hinge to the display panel. Remove the display hinges (2).
  • Page 123 Lift the antennas (2) and cables (3) straight up out of the display enclosure. CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN performance.

  • Page 124: System Board

    Remove the latching mechanism from the tabs that hold it in place (3), slide the mechanism until it clears the tabs (4), and then lift the mechanism from the display (5). Reverse this procedure to reassemble and install the display assembly. System board NOTE: All system board spare part kits include replacement thermal material.
  • Page 125 Description Spare part number ● For use in computers with WLAN, with WWAN, no vPro (4M) 646321-002 ● For use in computers with vPro (8M), WLAN, and WWAN 646323-002 ● For use in computers with vPro (8M), WLAN, WWAN, and USB 3.0 ports 646324-002 For use in computers with discrete graphics: ●...
  • Page 126 ● Processor (see Processor on page ● USB 3.0 board (see USB 3.0 board on page 120) Remove the system board: Position the computer right-side up, with the front toward you. Disconnect the following cables from the system board (as necessary): ●...
  • Page 127 Remove the two Phillips PM2.5×4.0 screws that secure the system board to the base enclosure. Lift the system board up at an angle (1), and then lift the system board up and out of the computer (2). Remove the system board from the chassis. Reverse the preceding procedure to install the system board.

  • Page 128: Usb 3.0 Board

    USB 3.0 board NOTE: When replacing the system board, be sure to remove the USB 3.0 board from the old system board and install it on the new system board. Description Spare part number USB 3.0 board 642762-001 Before removing the USB 3.0 board, follow these steps: Shut down the computer.

  • Page 129: Expresscard Assembly

    Lift the USB 3.0 board from the connector and mounting posts, and remove it from the system board (2). Reverse the preceding procedure to install the USB 3.0 board. ExpressCard assembly Description Spare part number ExpressCard assembly 642763-001 Before removing the ExpressCard assembly, follow these steps: Shut down the computer.
  • Page 130 Optical drive (see Optical drive on page Fan (see Fan on page Heat sink (see Heat sink on page Modem module (see Modem module on page Keyboard (see Keyboard on page Bottom cover (see Bottom cover on page System board (see System board on page 116) Remove the ExpressCard assembly:...

  • Page 131: Computer Setup (Bios) And System Diagnostics

    Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 132: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 133: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 134: Using System Diagnostics

    Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.

  • Page 135: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 23.1 cm 9.11 in Width 33.8 cm 13.3 in Height (front to rear) 3.4 to 3.6 cm 1.34 to 1.42 in Weight (equipped with UMA graphics, optical drive, 1 2.20 kg 4.85 lbs SODIMM, hard drive, WLAN module, 3 cell battery) Input power Operating voltage...

  • Page 136: 35.6-Cm (14.0-In), Hd Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 35.6-cm (14.0-in), HD display specifications Metric U.S.

  • Page 137: Cm (14.0-In), Hd+ Display Specifications

    35.6-cm (14.0-in), HD+ display specifications Metric U.S. Dimensions Height 20.6 cm 8.11 in Width 32.1 cm 12.64 in Weight 325 g max 11.46 oz Surface treatment Anti-glare Contrast ratio 300:1 (typical) Response time 8 ms Brightness 200 nits (typical) Pixel resolution Pixel pitch 0.1935 mm ×...

  • Page 138: Hard Drive Specifications

    Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 139: Dvd±Rw And Cd-Rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 140: Blu-Ray Disc Rom With Supermulti Dvd±R/Rw Dl Drive

    Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 141: Blu-Ray Bd-R/Re + Dvdsm Dl Drive

    Blu-ray BD-R/RE + DVDSM DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R, CD-RW, DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, MIXED MODE DVD+RW, DVD-R, DVD-R(9), DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM, BD-R, BD-RE Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),...

  • Page 142: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 143: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.

  • Page 144: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 145: Performing A System Recovery

    new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

  • Page 146: Using The Windows Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on page 139. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads. Select Startup Repair.

  • Page 147: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.

  • Page 148: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

  • Page 149: Performing A Recovery

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 150: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 151 NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads. When prompted, press any keyboard key. Follow the on-screen instructions.

  • Page 152: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 153: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 154: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 155 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 156 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 157 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
  • Page 158 Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 159 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 160: Index

    Index Symbols/Numerics Blu-ray Disc ROM with SuperMulti 1394 port, identifying 21 DVD±R/RW DL Drive Cable Kit spare part number 41 contents 39 specifications 132 spare part number 35, 39, 47 AC adapter, spare part numbers Blu-ray ROM DVD±RW SuperMulti cables, service considerations 57 42, 45 DL Drive, spare part number caps lock light, identifying 14...
  • Page 161 121 removal 114 spare part number 37 spare part number 29, 52, spare part number 50 display hinge HP QuickWeb light 15 removal 114 ExpressCard slot 21 spare part number 50 ExpressCard slot insert, illustrated integrated webcam light, display hinge covers...
  • Page 162 4 caps lock 14 optical drive eject button, pointing devices 6 hard drive 21 identifying 21 ports 6 HP QuickWeb 15 optical drive protective insert power requirements 7 mute 15 illustrated 40 processors 1 num lock 15 optical drive, identifying 21...
  • Page 163 slots transporting guidelines 59 WWAN antennas ExpressCard 21 identifying 10 security cable 23, 24 spare part number 37, 53 upgrade bay smart card reader WWAN antennas, identifying 11 removal 74 removal 71 WWAN module spare part number 74 spare part number 29, 52, 54, removal 81 upgrade bay adapter spare part number 34, 46, 81...

This manual is also suitable for:

Xu060utProbook 6460bElitebook 8460p

Table of Contents