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Related Manuals for HP ENWW
Summary of Contents for HP ENWW
- Page 1 User Guide...
- Page 2 Company under license. Intel is a be bound by the terms of the HP End User Not all features are available in all editions trademark of Intel Corporation in the U.S.
- Page 3 The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). ENWW...
- Page 4 Safety warning notice ENWW...
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Page 5: Table Of Contents
Table of contents 1 Starting right ..............................1 Visit the HP Apps Store ........................1 Best practices ............................1 Fun things to do ............................ 2 More HP resources ..........................3 2 Getting to know your computer ........................5 Finding your hardware and software information ................. 5 Locating hardware ....................... - Page 6 Protecting your WLAN ..................21 Connecting to a WLAN ..................21 Using HP Mobile Broadband (select models only) ............22 Inserting and removing a SIM ................22 Using Bluetooth wireless devices (select models only) ............. 23 4 Enjoying entertainment features ......................... 24 Multimedia features ..........................
- Page 7 Resolving a low battery level when the computer cannot exit Hibernation ..54 Running on external AC power ......................54 Troubleshooting power problems ..................54 Refreshing your software content with Intel Smart Connect Technology (select models only) ..55 Shutting down (turning off) the computer ................... 55 ENWW...
- Page 8 Installing HP and third-party software updates ..............64 Securing your wireless network ......................64 Backing up your software applications and information ..............64 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............65 Starting Setup Utility (BIOS) ....................... 65 Updating the BIOS ..........................65 Determining the BIOS version ...................
- Page 9 Remove everything and reinstall Windows ................ 71 Recovering using HP Recovery Manager ................72 What you need to know ..................72 Using the HP Recovery partition (select models only) ........73 Using HP Recovery media to recover ............... 73 Changing the computer boot order ..............73 Removing the HP Recovery partition .................
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Page 11: Starting Right
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features. -
Page 12: Fun Things To Do
You know that you can navigate by using convenient TouchPad gestures. But did you know that you can also use voice navigation to write emails, surf the web, or browse and post to social media websites? See Navigating the screen on page Chapter 1 Starting right ENWW... -
Page 13: More Hp Resources
HP service center locations ● HP SmartFriend Subscription service that provides specially trained HP technicians 24/7 to diagnose and resolve your software, To get more information on HP SmartFriend, go to hardware, accessories, and network problems quickly. http://www.hpremoteservices.com. ● Safety & Comfort Guide Proper workstation setup ●... - Page 14 Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
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Page 15: Getting To Know Your Computer
Swipe from the top of the TouchPad to reveal all apps. Select the All apps icon. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display bezel onto the screen. Tap All apps. ENWW Finding your hardware and software information... -
Page 16: Tablet Edge Components
To learn more about your power settings, on the Start screen, type p. In the search box, type power, select Settings, and then select Power options, or see Managing power on page Chapter 2 Getting to know your computer ENWW... - Page 17 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. ENWW...
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Page 18: Display
Record sound. Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. - Page 19 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. ENWW...
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Page 20: Keyboard Base
Align and attach the tablet to the keyboard base. Release latch Releases the tablet. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard base. Chapter 2 Getting to know your computer ENWW... -
Page 21: Touchpad
Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse. ENWW Keyboard base... -
Page 22: Lights
On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is NOTE: On some models, the wireless light is amber when all wireless devices are off. Chapter 2 Getting to know your computer ENWW... -
Page 23: Keys
Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Action keys Execute frequently used system functions. NOTE: Action keys do not display or function on the on-screen keyboard of the tablet. ENWW Keyboard base... -
Page 24: Right Side
AC adapter light White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using battery power. Chapter 2 Getting to know your computer ENWW... -
Page 25: Left Side
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 26: Releasing The Tablet From The Keyboard Base
Tap the Screen icon at the bottom right. Tap the autorotate lock icon to lock your current tablet screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is active. To turn off the autorotate lock, tap the autorotate lock icon again. Chapter 2 Getting to know your computer ENWW... -
Page 27: Adjusting Your Tablet's Screen Brightness
Using Windows, briefly press the fn+esc key combination (select models only) to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. ENWW Locating system information... -
Page 28: Connecting To A Network
● HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. -
Page 29: Using Operating System Controls
Select Open Network and Sharing Center. Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. ENWW Connecting to a wireless network... -
Page 30: Using A Wlan
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP. Chapter 3 Connecting to a network ENWW... -
Page 31: Configuring A Wireless Router
After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. ENWW Connecting to a wireless network... -
Page 32: Using Hp Mobile Broadband (Select Models Only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. -
Page 33: Using Bluetooth Wireless Devices (Select Models Only)
Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. ENWW Connecting to a wireless network... -
Page 34: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. -
Page 35: Multimedia Features
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. - Page 36 Internal microphones (2) Record sound. Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
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Page 37: Using The Webcam
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 38: Sharing Media And Data Across Your Home Group Network (Select Models Only)
▲ To wirelessly share media between devices, from the Start screen, select the sMedio 360. – or – From the Start screen, type s, and then select sMedio 360 from the list of applications. Chapter 4 Enjoying entertainment features ENWW... -
Page 39: Migrating And Synchronizing Data
NFC-enabled Android smartphone and your computer. This free app is located in the Google Play app store. ▲ Click the Tutorial icon on the sMedio main screen for instructions on downloading and using this app. ENWW Sharing media and data across your home group network (select models only) -
Page 40: Start Sharing Media
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 34. Before connecting speakers, lower the volume setting. Chapter 4 Enjoying entertainment features ENWW... -
Page 41: Connecting Headphones
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. -
Page 42: Testing Your Audio Features
Type c, and then select Control Panel from the list of applications. Select Hardware and Sound, and then select Sound. From the Start screen, type c, and then select Control Panel from the list of applications. Select Hardware and Sound, and then select Sound. Chapter 4 Enjoying entertainment features ENWW... -
Page 43: Using Video
● Extend: View the screen image extended across both the computer and the external device. ● Second screen only: View the screen image on the external device only. Each time you press f4, the display state changes. ENWW Using video... -
Page 44: Setting Up Hdmi Audio
From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers / HP. Click Set Default, and then click OK. Connecting video devices wirelessly (select models only) Intel®... -
Page 45: Navigating The Screen
To turn a gesture off or on: From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn on or off. Click Apply, and then click OK. ENWW Using the TouchPad... -
Page 46: Tapping
To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Chapter 5 Navigating the screen ENWW... -
Page 47: Scrolling
● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ENWW Using the TouchPad... -
Page 48: Rotating (Select Models Only)
2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Chapter 5 Navigating the screen ENWW... -
Page 49: Flicking (Select Models Only)
Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the charms. ENWW Using the TouchPad... -
Page 50: Top-Edge Swipe
Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between them quickly. Chapter 5 Navigating the screen ENWW... -
Page 51: Using The Touch Screen
When many apps are revealed on the Start screen, you can slide your finger to move the screen left or right. ● To drag, press and hold an object, and then drag the object to move it. ENWW Using the touch screen... -
Page 52: Tapping
Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Chapter 5 Navigating the screen ENWW... -
Page 53: Scrolling
Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. ENWW Using the touch screen... -
Page 54: Rotating (Select Models Only)
The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the display onto the screen to reveal the charms. Chapter 5 Navigating the screen ENWW... -
Page 55: Left-Edge Swipe
The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. From the Windows Start screen, gently swipe your finger from the top edge or the bottom edge of the display onto the screen. Tap All apps to view available apps. ENWW Using the touch screen... -
Page 56: Using The On-Screen Keyboard
The keyboard base action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 65 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. -
Page 57: Using Microsoft Windows 8 Shortcut Keys
Shortcut Description Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the key again returns you to the previous screen. ENWW Using the keyboard and mouse... -
Page 58: Using The Hot Keys
You can also view and control the bass settings through the Windows operating system. To view and control the bass properties, from the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. Chapter 5 Navigating the screen ENWW... -
Page 59: Using Voice Navigation (Select Models Only)
Locating software on page To launch voice navigation software: From the Start screen, click either the Dragon Notes or Dragon Assistant icon Follow the on-screen instructions to set up and begin using voice navigation. ENWW Using voice navigation (select models only) -
Page 60: Managing Power
Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate Hibernation yourself, you must enable user-initiated Hibernation using Power Options. See Manually initiating and exiting Hibernation (select models only) on page Chapter 6 Managing power ENWW... -
Page 61: Manually Initiating And Exiting Sleep
When the computer exits Hibernation, the power lights turn on and your work returns to the screen. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. ENWW Initiating Sleep and Hibernation... -
Page 62: Setting Password Protection On Wakeup
Your computer has two internal, rechargeable batteries that can be replaced only by an authorized service provider. For information about keeping your battery in good condition, see Conserving battery power on page 53. To monitor the status of your battery, or if the battery is no longer holding Chapter 6 Managing power ENWW... -
Page 63: Conserving Battery Power
Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. -
Page 64: Resolving A Low Battery Level When The Computer Cannot Exit Hibernation
To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. -
Page 65: Refreshing Your Software Content With Intel Smart Connect Technology (Select Models Only)
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings, click the Power icon, and then click Shut down. ENWW Refreshing your software content with Intel Smart Connect Technology (select models only) - Page 66 To shut down the unresponsive tablet when it is connected to the keyboard base: ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. Chapter 6 Managing power ENWW...
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Page 67: Maintaining Your Computer
As you use your computer over time, the files on the hard drive become fragmented. A fragmented drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or ENWW Improving performance... -
Page 68: Using Disk Cleanup
Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. -
Page 69: Cleaning Procedures
● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. ENWW Cleaning your computer... -
Page 70: Traveling With Or Shipping Your Computer
Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Chapter 7 Maintaining your computer ENWW... -
Page 71: Securing Your Computer And Information
Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. -
Page 72: Setting Windows Passwords
TPM settings in Setup Utility. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page The following table describes the TPM settings in Setup Utility. Chapter 8 Securing your computer and information... -
Page 73: Using Internet Security Software
An antivirus program may be preinstalled on your computer. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. ENWW Using Internet security software... -
Page 74: Using Firewall Software
Updating programs and drivers on page Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/go/contactHP. At this location, you can also register to receive automatic update notifications when they become available. -
Page 75: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 76: Downloading A Bios Update
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. -
Page 77: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive... -
Page 78: 10 Backing Up, Restoring, And Recovering
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. -
Page 79: Creating Hp Recovery Media
Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. -
Page 80: Restore And Recovery
Remove everything and reinstall Windows on page ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. -
Page 81: Using Windows Refresh For Quick And Easy Recovery
– or – Press and hold as you press the power button. Choose your keyboard layout. Select Troubleshoot from the boot options menu. Select Reset your PC, and then follow the on-screen instructions. ENWW Restore and recovery... -
Page 82: Recovering Using Hp Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see... -
Page 83: Using The Hp Recovery Partition (Select Models Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 84: Removing The Hp Recovery Partition
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option. -
Page 85: 11 Specifications
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. -
Page 86: 12 Electrostatic Discharge
Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ● If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact support. Chapter 12 Electrostatic Discharge ENWW... -
Page 87: Index
65 firewall software 64 decrease screen brightness Bluetooth device 18, 23 fn key, identifying 13, 48 boot order, changing HP Recovery fun things to do 2 Help and Support 47 Manager 73 identifying 13 buttons increase screen brightness 47... - Page 88 TrueLink+ app 29 Disk Defragmenter 57 system 72 sMedio TrueSync 28, 29 memory card reader, identifying USB flash drive 73 software using HP Recovery media 69 Disk Cleanup 58 Micro SD Card Reader, recovery media Disk Defragmenter 57 identifying 7 creating 69...
- Page 89 WLAN device 20 WWAN device 22 USB 3.0 port, identifying 14, 15, using external AC power 54 zooming touch screen gesture 43 using passwords 61 zooming TouchPad gesture 37 video 33 voice navigation 49 ENWW Index...