THOMSON 905 User Manual

Advanced cable gateway
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Advanced Cable Gateway 905
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  • Page 1 Advanced Cable Gateway 905 User manual...
  • Page 2 Copyrights © 2008 Thomson SA. All rights reserved. Republication or redistribution of Thomson content, including by framing or similar means, is prohibited without the prior written consent of Thomson SA. ‘THOMSON’ and the Thomson logo are registered trademarks and trademarks of Thomson SA.
  • Page 3: Technical Specifications

    2 x 1.2V / 750 NIMH rechargeable batteries** Operating Temperature Range 30-121°F/0-50°C * Varies according to environment. Additional rechargeable batteries available at www.thomson-store.com Safety Recommendations Using Equipment Safely - Gateway Your Advanced Cable Gateway has been manufactured to meet American safety standards, but care must be taken to ensure proper performance.
  • Page 4: Using Equipment Safely - Handset

    This device complies with part 15 of the FCC rules. Operation is subject to the following 2 conditions: 1. This device may not cause harmful interference; 2. This device must accept any interference received, including interference that may cause undesired operation. Responsible party (contact for FCC matter only): THOMSON Inc. 101 W. 103rd St. Indianapolis, IN 46290 U.S.A.
  • Page 5 Safety Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 6: Table Of Contents

    Contents Table of Contents Technical Specifications Access and Change Gateway Advanced Settings Safety Recommendations Outline of Web Manager Gateway – Status Web Page Group Using Equipment Safely - Gateway 1. Software Using Equipment Safely - Handset 2. Connection Phone Installation 3.
  • Page 7: About Your Advanced Cable Gateway Key Features

    Wi-Fi Installation About your Advanced Cable Gateway Key Features Thank you for choosing the ACG905, the new generation of Thomson Gateways with enhanced functionalities. The Advanced Cable Gateway offers the following services: • Multi-Line Capability, Up to 5 Handsets* • Access to Voicemail, Address Book, News, Weather and other features via your Handset(s) - varies depending upon offerings from your service provider •...
  • Page 8: Before You Start

    Becoming Familar with Your Gateway and Handset Before You Start Advanced Cable Gateway DECT handset TH-58 with Dock Box Contents Wi-Fi Card User Guide on CD Power Cord Rechargeable Batteries Ethernet Cable Battery DC adapter for DECT handset Become Familiar with Your Gateway and Handset 1.
  • Page 9: Become Familiar With Your Gateway And Handset

    Becoming Familar with Your Gateway and Handset Become Familiar with Your Gateway and Handset 2. Gateway Rear Panel Back-Up Battery Cover Power Input 120V AC. 60Hz, 0.5A Page RESET ETHERNET 1 ETHERNET 2 CABLE To ring all connected Handsets ( short press ) Add another DECT Handset to the Gateway ( press for more than 12 seconds ) PAGE Reset to factory settings ( press at power off;...
  • Page 10: Handset Overview

    Becoming Familar with Your Gateway and Handset 3. Handset Overview Layout Hands-Free Loudspeaker Earpiece Audio output for telephone calls. Side Key Use the up and down key of the side button to increase decrease the listening volume Left & Right Softkey described on page 16 Start Menu...
  • Page 11: Setting Up Your System

    Step 8: Become Familiar with the Handset Operation 16-18 Additional Options Access and Change Gateway Advanced Settings 19-31 Customize Your Handset 32-35 Add Additional Handsets (up to 5) Order Additional Handsets (up to 5 supported) and Approved Rechargeable Handset Batteries - Visit: www.thomson-store.com 3660181C...
  • Page 12: Step 1: Install The Wi-Fi Card

    Wi-Fi Installation Step 1: Install the Wi-Fi Card The Advanced Cable Gateway is ready to support Wi-Fi and comes with a card. Follow these instructions for installation: WARNING: The Gateway must be unplugged from the wall socket before you attempt to install the Wi-Fi card. FRONT of Wi-Fi card (this side must face you during insertion)
  • Page 13: Step 2: Install The Gateway Battery

    There are two battery compartments. One battery is included with the Advanced Cable Gateway. (To order additional compatible batteries visit: www.thomson-store.com Push the slider up/down to allow for battery insertion. Insert the battery into the compartment marked “Battery 1”.
  • Page 14: Step 3: Install The Handset Batteries

    Charging and Batteries Step 3: Install the Handset Batteries CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model GP 75AAAHC 1.2V 750mAh, rechargeable Nickel-metal Hydride AAA batteries, which are compatable with this unit.
  • Page 15: Step 4: Charge The Handset (Two Ways)

    Charging and Batteries Step 4: Charge the Handset (Two Ways) Charge the Handset with the DC Adapter The DECT Handset will charge when securely placed in the Handset Dock so long as the dock has power. The dock can charge your handset while attached to the front of the Advanced Cable Gateway or by using the DC adapter included with the Gateway.
  • Page 16: Charge The Handset Docked To The Gateway

    Charging and Batteries Charge the Handset Docked to the Gateway The DECT Handset will charge when securely placed in the Handset Dock so long as the dock has power. The dock can charge your handset while attached to the front of the Advanced Cable Gateway or by using the DC adapter included with the Gateway.
  • Page 17: Step 5: Connecting Cables

    Connect Cables Step 5: Connecting Cables Connections Overview Wireless Connections Wi-Fi computer Cable Connections Handset Advanced with Cable Wi-Fi card dock Gateway cable splitter RJ-45 RJ-11 RJ-45 Telephone computer (1) Connections Ethernet Connections analog phone computer (2) Important Information: Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company first.
  • Page 18: Connect One Or Two Computers With Ethernet Cables

    Connect Cables Connect One or Two Computers with Ethernet Cables Make the connections to the modem in the following sequence: Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE connector on the Advanced Cable Gateway.
  • Page 19: Connect More Than Two Computers With Ethernet Cables

    Connect Cables Connect More Than Two Computers with Ethernet Cables If you want to create hard wired connections to the Advanced Cable Gateway for more than two computers, you will need to purchase a Hub (Switch) for that purpose and the cabling necessary for those additional connections.
  • Page 20: Step 6: Activate The Advanced Cable Gateway

    Activating Services Step 6: Activate the Advanced Cable Gateway Note: To activate your Gateway, please consult the activation instruction provided by your service provider. Light Indicators on the Gateway After installation of the Gateway, each time you turn it on (each time the modem is reconnected to the power), it goes through several steps before it can be used.
  • Page 21: Step 7: Setup Wireless Access For Your Laptop, Pc Or Other Device

    Rating: 120V AC, 60Hz, 0.5A HW version: 05 of these methods does not work) I.T.E. E-MTA MAC@ 00D059E132E5 Made in China for THOMSON 17GM E198937 Method • Click on “Wireless” icon in the bottom right hand portion of your screen • Select,”View Wireless Networks”...
  • Page 22: Step 8: Becoming Familiar With Handset Operation

    Using the Handset Step 8: Becoming Familiar with Handset Operation Softkeys The Handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function. Press this Press this softkey softkey...
  • Page 23: Day To Day Use

    Using the Handset Day to Day Use Making Calls To make a standard telephone call, press the green key (talk key) and then dial the number. If you want to use the speakerphone, press the green key a second time and then dial the number. For pre-dialing, (preview numbers before dialing) Green key enter the numbers first.
  • Page 24: Handset Screen Icons

    Using the Handset Call Volume For the Earpiece, press the UP Navkey to raise volume You can adjust the listening volume from the earpiece and speakerphone during a call. While on a call, press UP or DOWN of the NavKey or the Sidekey to adjust the volume Press the DOWN Navkey to lower volume Start...
  • Page 25: Access And Change Gateway Advanced Settings

    Status Telephony - Router - Wireless eMTA-Settings Thomson Advanced Cable Gateway Configuration Welcome to Thomson Advanced Cable Gateway configuration pages. These pages provide information on your Gateway and allow you to configure its telephone and networking features. Software Connection Password...
  • Page 26: Gateway - Status Web Page Group

    Web Configuration Gateway – Status Web Page Group Software Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Status Software This page displays information on the current system software. Information Software Standard Specification Compliant DOCSIS 2.0 Connection Hardware Version ACG90x rev 0 Software Version cable ACG905 1.4.5.0...
  • Page 27: Gateway - Telephony Web Page Group

    Web Configuration Gateway – Telephony Web Page Group Base This page displays information on the DECT Handset base station. Administration Gateway Status - Telephony- Router - Wireless EMTA-Settings Telephony Base This page displays information on the DECT base system. Information Base Standard Specification Compliant PacketCable 1.0...
  • Page 28: Gateway - Router Web Page Group

    Web Configuration Gateway – Router Web Page Group By default the DHCP server function for the LAN is activated. LAN settings can be modified on this page. With this function activated, your cable company’s DHCP server provides one IP address for your Gateway. Your Gateway’s DHCP server provides IP addresses to your PCs within the range of addresses specified in the DHCP range start and stop address fields.
  • Page 29: Firewall

    Web Configuration Firewall This page allows you to choose the firewall settings of the Gateway in order to protect the computers within your home network from malicious attacks from outsiders. In addition you can use this feature to restrict a computer within your home network from accessing certain Internet traffic by IP address and by logical ports.
  • Page 30: Forwarding

    Web Configuration Forwarding For LAN / WAN communications, the Gateway normally allows you to originate an IP connection only with a PC on the WAN; it will ignore attempts of the WAN PC to originate a connection onto your PC. This protects you from malicious attacks from outsiders.
  • Page 31: Dmz Host

    Web Configuration DMZ Host Use this page to designate one PC on your LAN to be exposed to the Internet for use of a special-purpose service (for example - internet games or video conferences). DMZ hosting opens all ports of a PC. Administration Gateway Status - Telephony -...
  • Page 32: Gateway - Wireless Web Page Group

    Web Configuration Gateway – Wireless Web Page Group Important - Changes to the Wireless Web Pages should be made from a PC that is hard wired to the Gateway. The Wireless Web Pages Group enables a variety of settings that can provide secure and reliable wireless communications. The Advanced Cable Gateway offers a choice of the following: •...
  • Page 33: 11B/G Basic

    PCs in the area. Setting Description Value List or Range Default Enable or disable the Interface Enabled, Disabled Enabled wireless interface. The MAC address of the Wireless Mac Address wireless card installed is displayed Up to 32-character Set the Network Name THOMSON-ACG-XXXX string containing ASCII Network Name (SSID) (also known as SSID) of as preconfigured by the characters with codes this network. factory between 0x20 and 0x7e Select a particular New Channel channel on which to 1-11 operate. The data encryption WPA-PSK...
  • Page 34: 11B/G Security

    Web Configuration 802.11b/g Security This page allows you to configure the Network Authentication. This page provides several different modes of wireless security. You will have to enter proper information according to the mode you select. A network encrypted with WPA/WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2 uses dynamic key encryption.
  • Page 35: Access Control

    Web Configuration Access Control This page allows you to ensure security by setting an access control to the Access Point (AP). Access control is done on client’s MAC addresses Administration Gateway Status - Telephony - Router - Wireless EMTA-Settings Wireless Access Control : This page displays a list of clients that have wirelessly connected to the Gateway and provides a way to control wireless access by either allowing or denying a specified set of computers (using MAC addresses).
  • Page 36: Emta Settings - Basic Web Page Group

    Settings – Basic Web Page Group This group of pages gives information on the hardware and the state of your cable connection. The access to this group of pages is protected by a static password: no username, password:Thomson Status This page displays: •...
  • Page 37: Event Log

    Web Configuration Event Log The CM event log is displayed on this web page. Administration Gateway Status - Telephony - Router - Wireless EMTA-Settings Basic Event Logs This page displays the CM event logs. Status CM Event Log CM/MTA Hardware Date/Tme Event Level Event ID Description 09/22/2010 13:29 Critical (3) R5.0...
  • Page 38: Additional Information Customize Your Handset

    Appendix - Customizing Your Handset Additional Information Customize Your Handset Setting Menu While in the home screen press the menu softkey. Select the settings icon to access the settings menu of the phone. CONFIRM - When working in the screens on your handset, there are two ways to confirm your selections. In most screens you will use a softkey for “OK”;...
  • Page 39: Ring Tone

    Appendix - Customizing Your Handset 1. Ring Tone a. Selecting a Ring Tone • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Ringtone” and confirm. • Select “External Calls” or “Internal Calls” and confirm. • Select the ringtone you want and confirm by pressing the softkey for “Use”. b. Adjusting the Ringer Volume • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Ring Volume” and confirm. • Use the up and down key to adjust the volume then confirm. c.
  • Page 40: Time

    Appendix - Customizing Your Handset Time a. Customizing the Alarm Ringer • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Set Time” and confirm. • Select “Alarm” and confirm. • Choose from “On Daily”, “On Once” and “Off”. • Select “Set Alarm Tone” and confirm. • Select the ringtone type and confirm. Profile Settings a. Voicemail Settings • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Profile Settings” and confirm.
  • Page 41: Phone Settings

    Appendix - Customizing Your Handset Phone Settings a. Changing the Display Contrast • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Phone Settings” and confirm. • Select “Handset Settings” and confirm. • Select “Contrast” and confirm. • Use the left and right Navkeys to adjust the contrast and confirm. b. Auto Talk Auto Talk “ON”- If you pick up the handset from the dock when the phone is ringing, the handset will automatically give you that ringing line without the need to press the green (talk) button.
  • Page 42 (De-Register it) before installing the replacement handset. b. Selecting a Base Each Handset may be registered to 4 different Gateway bases. If you register your handset with a non-Thomson Advanced Cable Gateway base, you will not be able to access the data functions. To change base: • Select “Menu” by pressing the softkey.
  • Page 43: Wiring Example

    Appendix - Wiring Wiring Example Splitters - converter converter Modem Cable Drop converter New Cable Wire Grounding Wire New 2-way splitter: One leg goes directly to the Gateway (modem) One leg goes directly to the IN on the next splitter Grounding Rod For optimum performance, be sure to connect your Gateway to the first point the cable enters your home.
  • Page 44: Frequently Asked Questions

    Q. What if my Gateway has a problem? A. Consult the troubleshooting appendix or contact your service provider. Q. Where can I get additional handsets and other accessories? www.thomson-store.com A. Refer to: Q. What do the LED lights mean? A. Refer to the light information in Activate the Advanced Cable Gateway section (page 14). For even more detail, refer to the “Lights Guide”...
  • Page 45: Troubleshooting

    Appendix - Troubleshooting Troubleshooting You can correct most problems you have with your Gateway by consulting the troubleshooting list that follows: I can’t access the Internet using a personal computer connected to the Gateway with an Ethernet cable 1. If the Gateway POWER light is NOT illuminated, either the Gateway is not getting power or the Gateway is not working properly - •...
  • Page 46 Appendix - Troubleshooting I can’t access the internet using a wirelessly device • If you have a personal computer connected directly to the Gateway, try to access the Internet from it • If you cannot connect to the Internet from your Ethernet connected personal computer, then follow the troubleshooting section above for “I can’t access the internet using a personal computer connected to the Gateway with an Ethernet cable”...
  • Page 47 Appendix - Troubleshooting I cannot make or receive telephone calls from a wireless handset and the Gateway TEL light is on or flashing If you have more than one Handset, verify if only the one handset is not working or if all are not working 1.
  • Page 48: Lights Guide

    Appendix - Troubleshooting Lights Guide Legend: LED is on SLOW BLINK LED is blinking slowly Note - There is a simplified version LED is off FAST BLINK LED is blinking quickly of this table on page 14 LED can be in any state (on, off or blinking) Battery ( LED desc. LED LABEL Power DS/US...
  • Page 49 Appendix - Troubleshooting Legend: LED is on SLOW BLINK LED is blinking slowly Note - There is a simplified version LED is off FAST BLINK LED is blinking quickly of this table on page 14 LED can be in any state (on, off or blinking) Battery ( LED desc. LED LABEL Power DS/US...
  • Page 50: Fcc Declaration Of Conformity And Industry Canada Information

    Model: ACG905 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc. 101 W. 103 Indianapolis, IN 46290 U.S.A. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 51 Appendix - Fcc Information FCC Declaration of Conformity for Handset Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 52: Service Information

    Appendix - Service Service Information If you purchased or leased your Advanced Cable Gateway directly from your cable company, then warranty service may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company. If you purchased your Advanced Cable Gateway from a retailer, see the enclosed warranty card.
  • Page 53: Glossary

    Appendix - Gossary Glossary 10BaseT Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. Authentication The process of verifying the identity of an entity on a network. DHCP - (Dynamic Host Control Protocol) A protocol which allows a server to dynamically assign IP addresses to workstations on the fly.
  • Page 54: Index

    3 Thomson Inc. Green Key 4 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Photos and features subject to change without notice. Illustration of product finish may vary from actual color.

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