Accu-Chek ACTIVE Instructions For Use Manual
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Accu-Chek ACTIVE Instructions For Use Manual

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See also: Owner's Booklet , User Manual
Blood Glucose Meter
Instructions for use
0088
ACCU-CHEK is a trademark of Roche.
Roche Diagnostics GmbH
68298 Mannheim, Germany
www.accu-chek.com

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  • Page 1 Blood Glucose Meter Instructions for use 0088 ACCU-CHEK is a trademark of Roche. Roche Diagnostics GmbH 68298 Mannheim, Germany www.accu-chek.com...
  • Page 2 Explanation of symbols On the packaging and on the type plate of the meter you may encounter the following symbols shown here with their meanings: This product fulfils the requirements of Consult the instructions for use 0088 Directive 98/79/EC on in vitro diagnostic Caution (refer to accompanying docu- medical devices.

  • Page 3: Intended Use

    Intended use Intended use The Accu‑Chek Active blood glucose meter Healthcare professionals must also read the instructions in Chapter 10 “Testing blood Meter for quantitative determination of blood glucose glucose in more than one patient – Informa- values in fresh capillary blood using Accu-Chek tion for healthcare professionals”.
  • Page 4 About these Instructions for use About these Instructions for use Please read these Instructions for use carefully and remember that, in order to keep your meter in tip-top completely before testing blood glucose for the first condition, you need to comply with all instructions time.
  • Page 5 About these Instructions for use In these Instructions for use you will come across All instructions appear in a coloured frame as shown three kinds of notes. Please read these very care- below: fully. 1 Insert the test strip into the meter. This symbol indicates a possible risk of injury or of damage to your own health or the health of others.
  • Page 6 About these Instructions for use In these Instructions for use you will see examples of Please note: display screens. Elements that are surrounded by a All dates, times or results shown on the display halo in these examples actually flash on the meter’s screens in these Instructions for use are intended display.

  • Page 7: Table Of Contents

    Contents Contents Getting to know your meter 1.1 Your meter at a glance ........................12 1.2 The main features at a glance ....................... 14 Steps before testing 2.1 Checking the contents ........................16 2.2 Checking the unit of measurement for blood glucose ..............17 2.3 Removing the protective film from the battery ................
  • Page 8 Contents Testing blood glucose 5.1 Preparing to test blood glucose ..................... 30 5.2 Testing blood glucose ........................31 Turning the meter on ......................31 Applying blood with the test strip in the meter ................ 34 Applying blood with the test strip outside the meter ..............36 Turning the meter off ......................
  • Page 9 Contents Using the meter as a diary 6.1 Memory ............................53 6.2 Retrieving results from the memory ....................54 6.3 Retrieving averages ........................58 6.4 Downloading test results ....................... 64 If downloading is unsuccessful ....................69 Checking your meter 7.1 Preparing for a performance check ....................71 7.2 Carrying out a performance check ....................
  • Page 10 Contents Changing the battery 10 Testing blood glucose in more than one patient – Information for healthcare professionals 10.1 Testing blood glucose ........................93 10.2 Disinfecting the meter ........................95 11 Measurement and storage conditions 11.1 Temperature ..........................96 11.2 Atmospheric humidity ........................98 11.3 Light conditions ..........................
  • Page 11 Contents 13 Technical data 14 Disposing of your meter 15 System components 16 Patents 17 Customer support and service 17.1 Information service and troubleshooting ..................124 17.2 Addresses ........................... 124 18 Alphabetical index...

  • Page 12: Getting To Know Your Meter

    Getting to know your meter Getting to know your meter Your meter at a glance Display S button (retrieving settings for time and date) Measuring window cover Measuring window (underneath the cover) Test strip guide M button (retrieving readings from the memory, changing time / date) Code chip Infrared window...
  • Page 13 Getting to know your meter Code chip slot Code chip (inserted) Type plate Battery compartment Battery (type CR 2032) Locking catch for opening the battery compartment...

  • Page 14: The Main Features At A Glance

    Getting to know your meter The main features at a glance  Flagging results Fast testing The meter needs only approximately 5 seconds for You can flag results with different symbols, which each test. indicate particular situations during the test.  Easy testing  Memory For testing, you do not need to press a single...
  • Page 15 Getting to know your meter  Data transfer The meter has an infrared port enabling you to download stored test results to a computer.  Applying blood outside the meter When the meter prompts you to apply blood, you can remove the test strip from the meter, apply the blood and insert it back into the meter.

  • Page 16: Steps Before Testing

    Steps before testing Steps before testing Checking the contents Check that the contents of the package are complete. You will find a list with the contents on the box. If anything is missing, please contact your customer support and service centre (see Chapter 17).

  • Page 17: Checking The Unit Of Measurement For Blood Glucose

    Steps before testing Checking the unit of measurement for blood glucose Blood glucose results can be displayed in two differ- You can find the unit of measurement that your meter ent units (mg/dL or mmol/L). Two different versions of displays on the type plate on the back of your meter. the same meter are therefore available.

  • Page 18: Removing The Protective Film From The Battery

    Steps before testing 2.3 Removing the protective film from the battery The meter is supplied with a battery inserted. The battery contacts are covered with a protective film to prevent the battery from becoming drained prema- turely. Before using the meter, remove the protective film. You will see the film projecting from the battery compartment on the back of the meter.

  • Page 19: Performing A Display Check

    Steps before testing Performing a display check You can check if all of the display elements are properly displayed, by carrying out a full display check. 1 With the meter turned off, press the M and S buttons at the same time until the meter is switched on automatically (more than 3 sec- onds).
  • Page 20 Steps before testing 2 Compare the display of your meter with the one shown here. If any of the display elements are missing or the unit shown for the blood glucose results is not the correct one, please ask your dealer/pharmacy to exchange the meter.

  • Page 21: Setting The Time And Date

    Setting the time and date Setting the time and date The time and date is not preset in new meters. You When you set the time and date for the first time, the can still, perform blood glucose tests. In this case, factory defaults are displayed.

  • Page 22: Overview

    Setting the time and date Overview Turning the meter on Press the S button and hold it down (for more than 3 seconds) until the depicted display appears. When set‑up appears in the display, you can make changes to the time and date. Press for more than 3 seconds Changing settings...
  • Page 23 Setting the time and date Confirming the change and continuing with the Time and date format next setting Time (hour, minute) Year Press the S button briefly. Date (month, day) Final display Turning the meter off at any time Press the M and S buttons briefly at the same time. First confirm your last change with the S button, since the change will otherwise be lost.

  • Page 24: Making Settings

    Setting the time and date Making settings Setting the time and date format You can choose between two formats: 24-hour format time from 0:00 to 23:59, date in the day-month format (DD-MM) 12-hour format time from 12:00 to 11:59 followed by am or pm, date in the month-day format (MM-DD) When you change the time and date format, the time and date are changed accordingly.
  • Page 25 Setting the time and date Setting the time The hours flash in the upper left corner of the display. 1 Press the M button to set the hours. 2 Press the S button to go to the minutes. The minutes flash in the display. 3 Press the M button to set the minutes.
  • Page 26 Setting the time and date Setting the year The year flashes in the upper right corner of the display. 1 Press the M button to set the year. 2 Press the S button to go to the month. Setting the date The month flashes in the upper right corner of the display.
  • Page 27 Setting the time and date The day flashes in the display. 3 Press the M button to set the day. 4 Press the S button, and you will see the final display. Final display 1 Check that time and date are correct. 2 Press any button to turn off the meter.

  • Page 28: Coding

    Coding Coding A code chip is used to give the meter information Each time you open a new pack of test strips, about the properties of the test strips. This is why you must replace the old code chip from the each pack of test strips contains a code chip.
  • Page 29 Coding 1 Compare the code number on the chip with the corresponding code number on the label of the test strip container. The three-digit number on the code chip (e.g. 689) must match the three-digit number on the label. Leave the meter turned off. 2 Gently slide the code chip into the slot on the side of the meter.

  • Page 30: Testing Blood Glucose

    This also stimulates blood flow and reduces contamination of the puncture site. the pack of Accu-Chek Active test strips that belong to the code chip 3 Prepare your lancing device to collect blood.

  • Page 31: Testing Blood Glucose

    Testing blood glucose Testing blood glucose Turning the meter on 1 Take a test strip from the container and close the container again immediately. 2 Hold the test strip so the arrows printed on it and the orange square face upwards. 3 Without bending it, gently push the test strip into the test strip guide in the direction of the arrows.
  • Page 32 Testing blood glucose The meter turns on and first performs a default display check (approx. 2 seconds). 4 Check that all the segments of the numeric display (mg/dL meter) or (mmol/L meter) are displayed. If segments are missing, please contact your cus- mg/dL meter mmol/L meter tomer support and service centre (see Chapter 17).
  • Page 33 Testing blood glucose 5 Check that this code number is the same as the code number on the label of the test strip con- tainer. If the numbers do not match, even though the code chip in the meter is the one that belongs to the test strip container, please contact your customer sup- port and service centre.

  • Page 34: Applying Blood With The Test Strip In The Meter

    Testing blood glucose Applying blood with the test strip in the meter When the test strip and the flashing blood drop symbols are displayed, you have approx. 90 seconds to apply blood to the test strip. After this the meter turns itself off.
  • Page 35 Testing blood glucose The flashing hourglass symbol indicates that the test is in progress. The test is complete after approx. 5 seconds and the result appears on the display. The meter automati- cally saves the result. Now you can turn the meter off (see “Turning the meter off”), or flag the result (see “Flagging test results”), or go to the saved test results (see Chapter 6.1).

  • Page 36: Applying Blood With The Test Strip Outside The Meter

    Testing blood glucose Applying blood with the test strip outside the meter When the test strip and the flashing blood drop symbols are displayed: 1 Remove the test strip from the meter. The test strip and blood drop symbols flash in the display.
  • Page 37 Testing blood glucose 2 Prick the side of a fingertip with your lancing device. 3 Encourage a drop of blood to form by gently massaging your finger towards the fingertip. 4 Apply the drop of blood to the centre of the orange field.
  • Page 38 Testing blood glucose The test starts and the flashing hourglass symbol indicates that the test is in progress. The test is complete after approx. 10 seconds and the result appears on the display. The meter auto- matically saves the result. Now you can turn the meter off (see “Turning the meter off”), or flag the result (see “Flagging test results”),...

  • Page 39: Turning The Meter Off

    Testing blood glucose Turning the meter off 1 Remove the test strip from the meter. The meter turns itself off. You can dispose of used test strips in your house- hold waste. If you do not remove the test strip and do not press any buttons, the meter turns off automatically after approx.

  • Page 40: Flagging Test Results

    Testing blood glucose Flagging test results You can flag test results to describe certain events The General flag (asterisk symbol ): You can connected to the result or particular characteristics of define the meaning of this flag yourself. For exam- the result.
  • Page 41 Testing blood glucose No flag While the test result is displayed: 1 Press the S button repeatedly until the desired flag is displayed. Control (bottle) Before meals (apple) The flags appear in the following order: 1. Before meals 2. After meals 3.
  • Page 42 Testing blood glucose After choosing the desired flag, you can turn the meter off (see “Turning the meter off”), or go to the saved test results (see Chapter 6.1). In both cases, the test result is saved with the flag.

  • Page 43: Checking The Test Result Using The Test Strip Control Window

    Testing blood glucose Checking the test result using the test strip control window The test strip itself allows you to estimate the test result and thus also to check the displayed result. Before the test There is a round coloured control window on the back of the test strip.
  • Page 44 Testing blood glucose After the test The label on the test strip container shows blood If you find there is a noticeable disparity, repeat the glucose values in mg/dL und mmol/L next to each test. If you cannot obtain a match, even after several colour sample.

  • Page 45: Symbols Seen Before, During Or After Testing And What They Mean

    Testing blood glucose Symbols seen before, during or after testing and what they mean The following symbols can appear on the disply instead of a result: The result is lower than before, during or after a test. For further information, 10 mg/dL (0.6 mmol/L).

  • Page 46: Notes On Blood Glucose Testing

    Only use the Accu-Chek Active meter with container. You will find it next to the symbol. Accu-Chek Active test strips that are approved by Also check that the current date is set in the meter Roche Diagnostics GmbH. Other test strips deliver and that the inserted code chip belongs to the test incorrect results.
  • Page 47 Testing blood glucose The test strips are sensitive to humidity and If you have not applied blood to the test strip in the moisture. Only remove test strips from the con- available time and the meter has turned off: tainer when your hands are completely dry. Close Remove the test strip and dispose of it.
  • Page 48 Testing blood glucose You can touch the test field when you apply blood, Please also note the following points, as incorrect but do not rub the drop of blood into the test field. results or error messages can otherwise occur: Do not store used test strips in a container which Do not bend the test strip while inserting it into the still contains unused test strips.

  • Page 49: Evaluating Results

    Accu-Chek Active control solution (see Chapter 7). Repeat the blood If you want to apply blood to a test strip which is glucose test afterwards.

  • Page 50: Measuring Range

    Testing blood glucose Measuring range The meter measures blood glucose results in the range from 10 to 600 mg/dL (0.6–33.3 mmol/L). If the result is lower than 10 mg/dL (0.6 mmol/L), is displayed instead of a result. may indicate that your blood glucose is very low (possibly a severe hypoglycemia).

  • Page 51: Implausible Results - Possible Sources Of Error

    Testing blood glucose Implausible results – possible sources of error If your meter repeatedly displays implausible results Did you take the test strip from the container or error messages, please check the following points. to which the code chip in the meter belongs? If your responses to the questions listed below are Did you perform the test according to the different from those given, make the respective...
  • Page 52 Testing blood glucose Did you bend the test strip while inserting it Is the test strip guide and measuring window into the meter? clean? Did you wait for the drop symbol to flash in Did you measure within the correct tempera- the display before applying blood? ture range (10–40 °C)? Did you apply the drop of blood immediately...

  • Page 53: Using The Meter As A Diary

    Using the meter as a diary Using the meter as a diary Memory In addition to the results, the time and the date, your meter also saves other information that is important Your meter can save up to 350 test results with their for the test.

  • Page 54: Retrieving Results From The Memory

    Using the meter as a diary Retrieving results from the memory 1 With the meter turned off, press the M button. You can also go directly to the saved results after a test. To do so, press the M button while the result is displayed.
  • Page 55 Using the meter as a diary Retrieving older results: 2 Press the S button. While you press the S button, the memory location number is displayed. When you release the button, the corresponding result is displayed. If you keep the S button pressed, the occupied memory locations are displayed in quick succession.
  • Page 56 Using the meter as a diary Turning the meter off again: 3 Press the M button briefly. You can directly switch from the saved results to the test by inserting a test strip into the meter. Press briefly...
  • Page 57 Using the meter as a diary If there are no results saved in the meter, the display shown next to this text appears. No result in the memory If the time and date were not set at the time of testing, 0:00 and 0- 0 are displayed instead.

  • Page 58: Retrieving Averages

    Using the meter as a diary Retrieving averages The meter can calculate averages from the saved 3. Only results which have been flagged with results. (After Meals) 1. for the last 7 days The averages are calculated for three groups of 2.
  • Page 59 Using the meter as a diary 1 With the meter turned off, press the M button briefly. You can also briefly press the M button directly after a test while the result is being displayed. Press briefly The last saved (latest) result is displayed together with the time, date and...
  • Page 60 Using the meter as a diary 2 Press the M and S buttons briefly at the same time. You can not only call up the averages from within the last saved result, but also from within each saved result. Press briefly at the same time The first average, the 7-day average of all results, is displayed.
  • Page 61 Using the meter as a diary To go the next average: Order of the averages (7, 14, 30 = number of days taken into account) 3 Press the M and S buttons briefly at the same all results Results flagged with Results flagged with (Before Meals) (After Meals)
  • Page 62 Using the meter as a diary From within each average you can either go back to the saved results or turn the meter off. Go back to 4 Press the S button briefly to go back to the saved results saved results.
  • Page 63 Using the meter as a diary If there are no results saved for the selected average, In the event that you changed the date or time, three dashes are displayed. performed a test and then re-set the date/time, only those test results that the meter saved in uninter- The meter calculates the average for a period even rupted chronological order will be taken into account.

  • Page 64: Downloading Test Results

    Using the meter as a diary Downloading test results Your meter has a built-in infrared port which enables wireless data downloading to a suitably equipped computer or handheld device (PDA), or to a special analysis system. The infrared port is located at the front of the meter. Roche Diagnostics offers a variety of special hard- ware and software products for analysing your data and which enhances the integrated notebook func-...
  • Page 65 Using the meter as a diary Depending on which type of analysis you opt for, you please contact your customer support and service will require either a special software programme and/ centre. or special hardware products. For more information Your test results can only be fully analysed if all of the please contact your customer support and service results have been saved with the date and time, i.e.
  • Page 66 Using the meter as a diary 1 Read the operating instructions supplied with the software and hardware you are using. There you will find all the information needed for down- loading data. 2 Prepare the receiving end (software product or hardware) for downloading the test results.
  • Page 67 Using the meter as a diary 4 Place the meter approx. 5-20 cm away from the infrared port of the receiving end. Position the two infrared ports so that they are facing to- wards one another. 5–20 cm 5 If necessary, start the test result download at the receiving end (software product or hardware).
  • Page 68 Using the meter as a diary If the meter was not turned off automatically by the receiving end when the download was completed, is displayed. 6 Press the M button briefly to turn the meter off. Press briefly...

  • Page 69: If Downloading Is Unsuccessful

    Using the meter as a diary If downloading is unsuccessful Another device with an infrared source turned on If the results are not downloaded ( is still flashing or a strong light source is too close to one of the in the display), the meter turns off automatically after infrared ports.

  • Page 70: Checking Your Meter

    Checking your meter Checking your meter You can check whether the meter provides correct Perform a performance check using Accu-Chek results. To perform this performance check, a glucose Active control solutions, control solution is applied to the test strip instead of whenever you open a new pack of test strips, blood.

  • Page 71: Preparing For A Performance Check

    Preparing for a performance check For a performance check, you need: the meter with the code chip inserted the Accu-Chek Active test strips that belong to the code chip Accu-Chek Active control solution Control 1 (low glucose concentration) or Control 2 (high glucose...

  • Page 72: Carrying Out A Performance Check

    Checking your meter Carrying out a performance check 1 Read the package insert which came with the control solutions. 2 Take a test strip from the test strip container and close it again immediately. 3 Hold the test strip so that the arrows printed on it and the orange square face upwards.
  • Page 73 Checking your meter The meter turns on and first performs a default display check (approx. 2 seconds). 5 Check that all the segments of the numeric display (mg/dL meter) or (mmol/L meter) are displayed. If segments are missing, please contact your cus- mg/dL meter mmol/L meter tomer support and service centre (see Chapter 17).
  • Page 74 Checking your meter 6 Check that this code number is the same as the code number on the label of the test strip con- tainer. If the numbers do not match, even though the code chip in the meter belongs to the test strip container, please contact your customer support and service centre.
  • Page 75 Checking your meter 7 Open a bottle of control solution. 8 Wipe the tip of the dropper with a clean, dry paper towel to remove any dried-on residues. 9 Invert the bottle and hold it downwards at an angle. Squeeze it gently until a small drop which is free of any air bubbles is suspended from the tip.
  • Page 76 Checking your meter The flashing hourglass symbol indicates that the test is in progress. The test is complete after approx. 5 seconds and the result appears on the display. The meter automatically saves the result. To distinguish this performance check from blood glucose test results at a later date, you need to flag it as a performance check.
  • Page 77 Checking your meter After flagging the result as a performance check: 12 Compare the test result with the concentration table on the label attached to the test strip Accu-Chek Active Control ® Unit of container. mg/dL mmol/L measurement 37 – 67 2,1 – 3,7 The result must be within the specified concentra- 134 –...
  • Page 78 Checking your meter 13 Then remove the test strip from the meter. The meter turns itself off. You can dispose of used test strips in your house- hold waste.

  • Page 79: Possible Sources Of Error During Performance Checks

    Checking your meter Possible sources of error during performance checks If the result is outside the specified concentration If a performance check produces results that range, repeat the performance check. If the result of are outside the specified concentration range, the second check is also outside the concentration it is no longer certain that the meter and test range, please check the following points.
  • Page 80 Checking your meter Did you take the test strip from the container Did you apply a suspended drop of control which the code chip in the meter belongs to? solution? Did you perform the performance check Did you apply only one drop of control according to the instructions for use? solution? Did you bend the test strip while inserting it...
  • Page 81 Checking your meter Did you compare the test result with the Did you observe the proper storage condi- concentration data that corresponds to the tions for the meter, the test strips and the control solution you used? control solution (see Chapter 11 and the package inserts)? Is the concentration table on the test strip container from which you removed the test...

  • Page 82: Cleaning The Meter

    Cleaning the meter Cleaning the meter You may need to clean the meter if it becomes dirty Use only cold water or 70 % ethanol to clean through improper use. the meter. Any other cleaning agents may damage the meter or impair its measuring function.

  • Page 83: External Parts

    Cleaning the meter External parts Test strip guide and measuring window If the case of the meter or the display is dirty: You only need to clean the test strip guide and measuring window 1 Wipe away any dirt using a cloth lightly mois- if you notice that the test strip guide or the meas- tened with cold water or 70 % ethanol.
  • Page 84 Cleaning the meter 1 Pull the cover of the measuring window straight towards you. 2 Wipe the cover and the test strip guide from the outside and the inside using a lightly moistened cloth or cotton swab.
  • Page 85 Cleaning the meter 3 Carefully wipe the measuring window and its surrounding area using a lightly moistened cloth or a cotton swab. Make sure that no liquid enters the meter. Avoid scratching the measuring window, as doing so could impair its measuring function. 4 Remove any fluff or lint that may remain.
  • Page 86 Cleaning the meter 6 Place the cover straight and centred onto the meter. 7 Slide it closed until it audibly clicks into place. In doing so, the guides on the inside of the cover and on the meter must be perfectly aligned. 8 Carry out a performance check (see Chapter 7).

  • Page 87: Changing The Battery

    Changing the battery Changing the battery When the battery symbol appears in the display When you change the battery, your results always for the first time, the battery is almost empty. You can remain saved. Time and date only remain saved as perform approximately 50 more tests with the bat- long as tery.
  • Page 88 Changing the battery The battery compartment is located on the back of the meter. 1 Push the locking catch downwards and remove the battery compartment cover. 2 Remove the used battery.
  • Page 89 Changing the battery 3 Place the new battery in the compartment, with symbol facing upwards. 4 Re-attach the battery compartment cover so the two prongs on its lower edge engage with the slots in the battery compartment.
  • Page 90 Changing the battery 5 Press the cover closed. It will CLICk into place audibly. Never throw batteries into a fire. They may explode. Dispose of used batteries in an environmen- tally friendly way at a collection depot or through your dealer. Remove the battery if you will not be using the meter for a longer period of time.

  • Page 91: Testing Blood Glucose In More Than One Patient - Information For Healthcare Professionals

    Accu-Chek Active meter. Any patient with an infection or suffering When using the meter always follow the recognised...
  • Page 92 Residues of water or disinfectant on the skin risk of becoming infected if the same can dilute the drop of blood and so produce Accu-Chek Active meter is used to test blood incorrect results. glucose in several patients. All objects that...

  • Page 93: Testing Blood Glucose

    Testing blood glucose in more than one patient – Information for healthcare professionals 10.1 Testing blood glucose 1 Wear protective gloves. 5 Select a penetration depth to suit the nature of the patient’s skin. Start with a shallow depth 2 The patient’s hands should be washed with setting.
  • Page 94 Testing blood glucose in more than one patient – Information for healthcare professionals 9 Encourage a drop of blood to form by gently massaging the finger towards the fingertip. A proper drop of blood must form. 10 Apply the drop of blood to the test strip. We recommend that you apply the blood to the test strip while it is outside the meter (see Chapter 5.2, section “Applying blood with the...

  • Page 95: Disinfecting The Meter

    Testing blood glucose in more than one patient – Information for healthcare professionals 10.2 Disinfecting the meter The following parts of the meter may become con- Use a mixture of 1-propanol, 2-propanol and glutaral- taminated: dehyde, known in some countries under the brand Bacillol plus.

  • Page 96: Measurement And Storage Conditions

    Measurement and storage conditions Measurement and storage conditions So that the meter works reliably and you obtain accu- thermometer symbol will, however, be displayed rate results, make sure that the conditions listed on (see also Chapter 12.1). the following pages are met. Do not use results obtained at the limits of the permitted temperature range as a basis for making therapeutic decisions, as they...
  • Page 97 Measurement and storage conditions Tests cannot be performed at temperatures below tion to be made and so lead to serious +5 °C and above +45 °C. In this case the following adverse health effects. appears in the display: keep the meter without battery at a temperature between -25 and +70 °C.

  • Page 98: Atmospheric Humidity

    Measurement and storage conditions 11.2 Atmospheric humidity 11.3 Light conditions Only test blood glucose when atmospheric humidity Do not perform a test when the meter and the test is below 85 %. strips are exposed to direct sunlight. Go to a shaded place or shade the meter, for example with your body.

  • Page 99: Sources Of Interference

    Measurement and storage conditions 11.4 Sources of interference Avoid sudden changes in light conditions while Strong electromagnetic fields may interfere testing. The flashlight of a camera, for exam- with the proper operation of the meter. Do not ple, can lead to incorrect results. use the meter in close proximity to a strong electromagnetic field.

  • Page 100: Symbols, Problems And Error Messages

    Symbols, problems and error messages Symbols, problems and error messages In addition to test results, time and date other sym- On the following pages you will find a complete bols and error messages also appear in your meter’s overview of symbols and error messages, what they display.

  • Page 101: Symbols Shown In The Display

    Symbols, problems and error messages 12.1 Symbols shown in the display You are in the test-result memory. Either a saved test result or an average is being displayed. The battery is almost empty. When the symbol first appears in the display, you can perform approx.
  • Page 102 Symbols, problems and error messages You are in the settings for time and date. General flag The unit your meter uses to display the blood When an average is displayed (test-result glucose result, either mg/dL or mmol/L. memory): the symbol is preceded by the number of days taken into account.
  • Page 103 Symbols, problems and error messages There is no code chip in the meter. Insert the (flashing) code chip belonging to the Accu-Chek Active test strips you are currently using. The test strip was removed from the meter before blood or control solution was applied, for example to apply blood outside the meter.
  • Page 104 Remove the code chip and re-insert it. Flag for performance check There is no code chip in the meter. Insert the code chip belonging to the Accu-Chek Active test strips you are currently using. Additional time information if 12-hour time...
  • Page 105 Symbols, problems and error messages together with you changed the time and date and then per- formed a test. Then you re-set the time and date Averages cannot be calculated because and have not performed any more tests since. you have not set the time and date, only test results without a time and date are saved, The result is lower than 10 mg/dL (0.6 mmol/L).
  • Page 106 Symbols, problems and error messages (flashing) The result is higher than 600 mg/dL (33.3 mmol/L). You have turned the meter on to download test Repeat the test. results. Decimal point: displayed by mmol/L meters and is part of the result (e.g. 8.2 mmol/L is displayed as The meter is downloading test results.

  • Page 107: Problems

    Symbols, problems and error messages 12.2 Problems The meter will not turn on. The ambient temperature is low and the battery is almost empty. You have not removed the protective film from the Ensure that the ambient temperature is between battery.
  • Page 108 Symbols, problems and error messages The meter is turned on, but the display is blank. The time is shown as 0:00 or 0:00am and the date as 0‑ 0. The display is defective. The meter was exposed to a temperature below Please contact your customer support and service -10 °C and the battery is beginning to freeze.

  • Page 109: Error Messages

    Symbols, problems and error messages 12.3 Error messages If an error message is displayed, turn the meter off. If these error messages occur frequently, contact Depending on the situation, either by briefly pressing your customer support and service centre. the M or S button or by removing the test strip from If your meter has been dropped, it can also lead to the meter.
  • Page 110 A code chip from another blood glucose system has been inserted into the meter. The code chip does not belong to the Accu-Chek Active test strips. Remove the code chip and insert the code chip that belongs to the Accu-Chek Active test strips you are currently using.
  • Page 111 A code chip from another blood glucose system has been inserted into the meter. The code chip does not belong to the Accu-Chek Active test strips. Remove the code chip and insert the code chip that belongs to the Accu-Chek Active test strips you are currently using.
  • Page 112 Symbols, problems and error messages You have inserted a used test strip into the meter. Start again from the beginning with an unused test strip. The measuring window is dirty. Clean the measuring window (see Chapter 8). You did not insert the test strip correctly or completely. Hold the test strip so that the arrows printed on it and the orange square face up- wards.
  • Page 113 Symbols, problems and error messages You removed the code chip while testing was in progress. Re-insert the code chip into the meter and repeat the test with a new test strip. The test strip was bent or moved while testing was in progress. Repeat the test with a new test strip.
  • Page 114 Symbols, problems and error messages A meter error has occurred. Start again from the beginning. If the error message appears again, the meter is defec- tive. Please contact your customer support and service centre. You applied too little blood or control solution to the test strip. Repeat the test with a new test strip and a larger amount of blood or control solution.
  • Page 115 Symbols, problems and error messages The ambient temperature or the temperature of the meter is too low or too high for a test. Ensure that the ambient temperature is between +10 and +40 °C and wait for the meter to adapt to that temperature.

  • Page 116: Technical Data

    Determination of glucose in fresh capillary blood by reflectance photometry. If using other sample material, please refer to the package insert that came with the Accu-Chek Active test strips. Blood glucose concentrations may be tested in whole blood or plasma. Although you always apply whole blood to the test strip, your meter displays blood glucose results that relate either to whole blood or to plasma.
  • Page 117 Technical data Measuring range 10–600 mg/dL (0.6–33.3 mmol/L) Sample size 1–2 µL (1 µL (microlitre) = 1 thousandth of a millilitre) Measuring time approx. 5 seconds if the test strip is in the meter when blood is applied (depends on concentration) approx.
  • Page 118 Technical data Temperature during testing +10 to +40 °C during storage without battery -25 to +70 °C with battery -10 to +50 °C Atmospheric humidity during testing up to 85 % relative humidity during storage up to 93 % relative humidity Altitude sea level to 4000 m Dimensions...
  • Page 119 Technical data Display 96-segment liquid crystal display (LCD) Interface infrared port Safety class LED/IRED Class 1 Electromagnetic This meter meets the electromagnetic immunity requirements as per ISO 15197 compatibility Annex A. The chosen basis for electrostatic discharge immunity testing was basic standard IEC 61000-4-2.
  • Page 120 Performance analysis The performance data for the Accu-Chek Active system (Accu-Chek Active meter with Accu-Chek Active test strips) was obtained using capillary blood from diabetic patients (method comparison, accuracy), venous blood (repeat- ability) and control solution (reproducibility). The system is calibrated with venous blood containing various glucose concentrations.

  • Page 121: Disposing Of Your Meter

    Disposing of your meter Disposing of your meter During blood glucose testing the meter itself may Dispose of used batteries in an environmen- come into contact with blood. Used meters therefore tally friendly way at a collection depot or carry a risk of infection. After having removed the through your dealer.

  • Page 122: System Components

    Use only these test strips when you test blood glucose using the Accu-Chek Active meter. Accu-Chek Active control solutions Use only these control solutions when you carry out performance checks using the Accu-Chek Active meter and the respective test strips.

  • Page 123: Patents

    Patents Patents US 5,366,609; US 5,424,035; US 5,463,467; US 5,889,585; US 6,055,060; US 6,906,802...

  • Page 124: Customer Support And Service

    Roche Diagnostics Scientific Office PO Box 159, Dokki For questions on how to operate your Accu-Chek 23, Iran Street – Dokki Active meter, or regarding implausible results, or if Guiza / CAIRO you suspect the meter to be defective, please contact Egypt your customer support and service centre.
  • Page 125 Customer support and service PT. Roche Indonesia. Diagnostics Division. Roche Diagnostics (M) Sdn Bhd Gedung Artha Graha, lt.21. SCBD - Lot 25. 2A, Jalan 13/1 Jl.Jendral Sudirman kav. 52-53. Jakarta 12190, 46200 Petaling Jaya Indonesia Selangor Darul Ehsan Hotline: 0 800 1 222 999 Malaysia Toll-Free Line: 1-800-88-1313 Promotional Office Levante...
  • Page 126 United Arabic Emirates Diagnostics Division http://www.accu-chekarabia.com 9, Will Scarlet Road / Ferndale P.O. Box 1927 Randburg 2125 South Africa Accu-Chek Care Line 080-DIABETES: dial 080-34-22-38-37 Roche Diagnostics (Thailand) Ltd 18th Floor, Rasa Tower, 555 Phaholyothin Road, Chatuchak, Chatuchak, Bangkok 10900 Thailand...

  • Page 127: Alphabetical Index

    Alphabetical index Alphabetical index Blood Alternative sites 40 applying to test strip Apple (symbol) 40, 103 with test strip inside the meter 34 Apple core (symbol) 40, 103 with test strip outside the meter 36 Asterisk (symbol) 40, 102 too little applied 114 Atmospheric humidity 98, 118 volume 14, 117 ave (symbol) 60, 102...
  • Page 128 Alphabetical index Code number 29, 32 Disposal Coding 28 battery 90, 121 Concentration table 71, 77 meter 121 Control solution 70 test strips 39, 78 stability 81 Downloading, results 64 Control window, test strips 43 causes of error 69 Customer support and service 124 Drop (symbol) 33, 103 Data downloads 15, 64 E and number (display) 110...
  • Page 129 Alphabetical index Flagging, result 40 M button 12 Measurement conditions 96 Measuring range 50, 117 Healthcare professionals 3, 91 Measuring time 35, 38, 117 Hi (display) 45, 50, 106 Measuring window 12 Hourglass (symbol) 35, 102 cleaning 83, 85 Memory 53 memory (symbol) 54, 101, 105 Infection risk 91, 92 Memory, results 53...
  • Page 130 Alphabetical index mg/dL (symbol) 102 mmol/L (symbol) 102 Result averages 58 downloading 64 Overview flagging 40 meter 12 retrieving from memory 54 symbols 101 S button 12 Patents 123 Settings (date and time) 21 PC (display) 66, 106 changing, overview 22 Performance analysis 120 date 26 Performance check...
  • Page 131 Alphabetical index set-up (symbol) 22, 102 Test principle 116 Sources of electromagnetic interference 99 Test strip guide 12 Sources of interference cleaning 83, 84 electromagnetic ~ 99 Test strips light 98 disposal of 39, 78 Storage conditions 96 expiry date 52, 81 Sun (symbol) 98, 102 symbol 33, 36, 102, 103 Symbols 101...
  • Page 132 Alphabetical index Turning on changing settings 22 Unit of measurement for results (mg/dL, mmol/L) downloading results 66 17, 102 retrieving results 54 testing 31 Type plate 13, 17 Year setting 26...

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