Troubleshooting Tips; Before You Call - GE JBP18 Owner's Manual

Before You Call For Service...

Troubleshooting Tips

Problem
The display goes blank
or indicator lights come
on when range is not
in use
Clock and timer do
not work
Oven light does
not work
Oven door is crooked
Oven temperature too
hot or too cold
Oven will not work
Food does not bake
or roast properly
Oven starts a self-clean
cycle when you wanted
to bake, roast or broil
CLEAN light is on
when you want to cook
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Possible Causes
Power surge.
The clock is in the
black-out mode.
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
A fuse in your home may be
may be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Light bulb is loose or defective.
Switch operating light is broken. • Call for service.
The door is out of position.
Oven thermostat
needs adjustment.
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
A fuse in your home may be
blown or the circuit
breaker tripped.
Oven controls improperly set.
Door left in the locked position. • If necessary, allow the oven to cool then unlock the door.
Oven controls improperly set.
Shelf position is incorrect
or the shelf is not level.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
Oven thermostat needs
adjustment.
Oven door locked during
cooking.
The oven door was
accidentally locked.
What To Do
• Disconnect power at the fuse box or circuit breaker
for at least 10 seconds. Turn power on and power up
your range. If the indicator lights are still on,
call for service.
• See the Using the clock and timer section.
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• Tighten or replace the bulb.
• Because the oven door is removable, it sometimes
gets out of position during installation. To straighten
the door, push down on the high corner.
• See the Adjust the oven thermostat—Do it yourself!
section.
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the Using the oven section.
• See the Using the oven section.
• See the Using the oven section.
• See the Adjust the oven thermostat—Do it yourself!
section.
• Turn the Oven Temperature knob to OFF. Allow the
oven to cool. Never force the door latch handle.
• Turn the Oven Temperature knob to OFF. Allow the
oven to cool. Never force the door latch handle.