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NETGEAR N900 User Manual

N900 wireless dual band gigabit router
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See also: User Manual , Installation Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
February 2013
202-11057-01
N900 Wireless Dual Band
Gigabit Router R4500
User M anua l

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Summary of Contents for NETGEAR N900

  • Page 1 N900 Wireless Dual Band Gigabit Router R4500 User M anua l 350 East Plumeria Drive San Jose, CA 95134 February 2013 202-11057-01...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 Desktop NETGEAR genie ........
  • Page 5 N900 Wireless Dual Band Gigabit Router R4500 Manage the Configuration File ........80 Back Up Settings .
  • Page 6 N900 Wireless Dual Band Gigabit Router R4500 Changes Not Saved ......... 113 Wireless Connectivity .

  • Page 7: Chapter 1 Hardware Setup

    G et t i n g to k now you r router The N900 Wireless Dual Band Gigabit Router R4500 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL) or through a cable broadband service provider.

  • Page 8: Unpack Your Router

    • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network.

  • Page 9: Hardware Features

    N900 Wireless Dual Band Gigabit Router R4500 • In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum. • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or ...
  • Page 10 N900 Wireless Dual Band Gigabit Router R4500 Table 1. Front panel LED descriptions Description Power • Solid amber. The unit is starting up after being powered on. • Solid green. The power is on and the router is ready. •...

  • Page 11: Back Panel

    N900 Wireless Dual Band Gigabit Router R4500 Back Panel The back panel has the connections and buttons shown in the following figure. USB ports LAN Ethernet ports 1–4 Internet port Reset button Power Power On/Off button Figure 3. Router, rear view...

  • Page 12: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR genie Con n e ct i n g to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: •...

  • Page 13: Prepare For Router Setup

    N900 Wireless Dual Band Gigabit Router R4500 Prepare for Router Setup You can set up your router with the NETGEAR genie automatically, or you can use the NETGEAR genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, computers, and other devices in the network have the settings described here.

  • Page 14: Netgear Genie Setup

    N900 Wireless Dual Band Gigabit Router R4500 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 15: Use Netgear Genie After Installation

    When you first set up your router, NETGEAR genie starts automatically when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.

  • Page 16: Router Dashboard (Basic Home Screen)

    Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work after you have an Internet connection. Getting Started with NETGEAR genie...

  • Page 17: Add Wireless Devices Or Computers To Your Network

    N900 Wireless Dual Band Gigabit Router R4500 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. For instructions for how to set up a guest network, see...

  • Page 18: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie Apps User Manual for details about the genie apps. Retrieve wireless password About genie...

  • Page 19: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings You r I nternet c on n e ct ion a nd n et work This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls • ReadySHARE USB Storage • Basic Wireless Settings •...

  • Page 20: Internet Setup

    N900 Wireless Dual Band Gigabit Router R4500 Internet Setup The Internet Setup screen, in the NETGEAR genie Basic Home screen, is where you view or change ISP information. From the Basic Home screen, select Internet. The following screen displays: Scroll to...

  • Page 21: Internet Setup Screen Fields

    N900 Wireless Dual Band Gigabit Router R4500 Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether an ISP login is required.

  • Page 22: Attached Devices

    N900 Wireless Dual Band Gigabit Router R4500 • Use Default Address. Use the default MAC address. • Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You have to use the one computer that the ISP allows.
  • Page 23 Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. Log in to manage Parental Control settings. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 24 N900 Wireless Dual Band Gigabit Router R4500 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. Select the radio button that applies to you and click Next.

  • Page 25: Readyshare Usb Storage

    N900 Wireless Dual Band Gigabit Router R4500 Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled.

  • Page 26: Basic Wireless Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 27: Wireless Settings Screen Fields

    N900 Wireless Dual Band Gigabit Router R4500 To view or change basic wireless settings:  On the Basic Home screen, select Wireless. Scroll down to view the 5 GHz wireless network settings. The screen sections, settings, and procedures are explained in the following sections.

  • Page 28: Change Wpa Security Option And Passphrase

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. Channel. This setting is the wireless channel used by the gateway. Enter a value from 1 through 13.

  • Page 29: Guest Networks

    N900 Wireless Dual Band Gigabit Router R4500 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 30: Guest Network Wireless Security Options

    N900 Wireless Dual Band Gigabit Router R4500 Click Apply to save your settings. Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.

  • Page 31: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: •...

  • Page 32: Setup Wizard

    N900 Wireless Dual Band Gigabit Router R4500 Setup Wizard The NETGEAR genie installation process is launched the first time you set up the router. This screen is also displayed through the Administration menu. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the NETGEAR genie.

  • Page 33: Wps Wizard

    N900 Wireless Dual Band Gigabit Router R4500 The following screen displays: The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
  • Page 34 N900 Wireless Dual Band Gigabit Router R4500 The following screen lets you select the method for adding the WPS client (a wireless device or computer). Select either Push Button or PIN Number. • To use the push button method, either click the WPS button on this screen, or press the WPS button on the side of the router.

  • Page 35: Setup Menu

    N900 Wireless Dual Band Gigabit Router R4500 Setup Menu Select Advanced > Setup to display the Setup menu. The following selections are available: • Internet Setup. Access the same Internet Setup screen that you can access from the dashboard on the Basic Home screen. See Internet Setup on page 20.

  • Page 36: Default Dmz Server

    N900 Wireless Dual Band Gigabit Router R4500 • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. For more information, see the following section, Default Server.

  • Page 37: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: •...
  • Page 38 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 39: Lan Setup

    N900 Wireless Dual Band Gigabit Router R4500 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 40: Lan Setup Screen Settings

    N900 Wireless Dual Band Gigabit Router R4500 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router.

  • Page 41: Address Reservation

    N900 Wireless Dual Band Gigabit Router R4500 You can specify the pool of IP address that the router assigns by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save...

  • Page 42: Quality Of Service (Qos) Setup

    N900 Wireless Dual Band Gigabit Router R4500 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The router can provide QoS prioritization over the wireless link and on the Internet connection.

  • Page 43: Qos For Applications And Online Gaming

    N900 Wireless Dual Band Gigabit Router R4500 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.
  • Page 44 N900 Wireless Dual Band Gigabit Router R4500 In the Priority Category list, select either Applications or Online Gaming. A list of applications or games displays. Select an existing item, or scroll and select Add a new application or Add a new game as applicable.
  • Page 45 N900 Wireless Dual Band Gigabit Router R4500 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the LAN port list, select the LAN port. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet.
  • Page 46 N900 Wireless Dual Band Gigabit Router R4500 From the Priority Category list, select MAC Address. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 47: Chapter 5 Usb Storage

    Safely Remove a USB Drive • Media Server Settings • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more about ReadySHARE features, see www.netgear.com/readyshare.

  • Page 48: Usb Drive Requirements

    N900 Wireless Dual Band Gigabit Router R4500 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.

  • Page 49: Share Photos

    N900 Wireless Dual Band Gigabit Router R4500 • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. You might want to store files in a central location so that you do not need to power up a computer to perform local sharing.

  • Page 50: Basic Settings

    The ReadySHARE print feature allows you to share a printer that you connect to the USB port on your router. To use the ReadySHARE print feature on a Windows computer, you need to use the NETGEAR USB Control Center utility. For information about this feature, see Chapter 6, ReadySHARE Printer.

  • Page 51: Add Or Edit A Network Folder

    N900 Wireless Dual Band Gigabit Router R4500 To access your USB device:  Click the network device name or the share name in your computer’s network folders list. For SMB://readyshare, click Connect. Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in again.

  • Page 52: Usb Storage Advanced Settings

    N900 Wireless Dual Band Gigabit Router R4500 • To add a folder, click Create Network Folder radio button. • To select a folder or change the share name, enter the name and click the Browse ratio button. • Change the read access or write access from All – no password to admin.

  • Page 53: Available Network Folders

    N900 Wireless Dual Band Gigabit Router R4500 • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here.

  • Page 54: Safely Remove A Usb Drive

    N900 Wireless Dual Band Gigabit Router R4500 • Read Access and Write Access. Shows the permissions and access controls on the network folder: All – no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router.

  • Page 55: Specify Approved Usb Devices

    N900 Wireless Dual Band Gigabit Router R4500 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.

  • Page 56: Connect To The Usb Drive From A Remote Computer

    N900 Wireless Dual Band Gigabit Router R4500 Click Apply to save your settings. If you want to work with another USB device, first, click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.

  • Page 57: Chapter 6 Readyshare Printer

    ReadySHARE Printer is compatible with Mac and Windows computers. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more information about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 58: Readyshare Printer

    On each computer that will share the printer, download the NETGEAR USB Control Center utility. The NETGEAR USB utility has a Mac version and a Windows version, which you can access in two different ways: From the ReadySHARE Printer area of the website you reach using this URL: ...
  • Page 59 N900 Wireless Dual Band Gigabit Router R4500 Follow the instructions to install the NETGEAR USB Control Center utility. Select the language. ReadySHARE Printer...
  • Page 60 N900 Wireless Dual Band Gigabit Router R4500 The first time you access the utility, select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection. The status then changes to Available.
  • Page 61 N900 Wireless Dual Band Gigabit Router R4500 • Set the value for the default time-out time by selecting Tools > Configuration. • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work.

  • Page 62: Usb Control Center Utility

    N900 Wireless Dual Band Gigabit Router R4500 USB Control Center Utility The USB Control Center utility allows you to control a shared USB device from a computer that is connected to the USB port on your router. The utility allows you to control a printer, a scanner, or an audio speaker.

  • Page 63: Control Center Configuration

    Language. Select the display language for this utility. USB Printer The first time you use a printer, you need to click Connect in the Netgear USB Control Center screen. You might be asked to install the driver for this printer. After the driver is installed, the printer status changes to Available.

  • Page 64: Scan With A Multifunction Printer

    N900 Wireless Dual Band Gigabit Router R4500 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers and Faxes window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer.

  • Page 65: Desktop Netgear Genie

    Have easy access to router features like Live Parental Controls, guest access, broadband usage meter, speed test, and more. • Use the Network map to see all devices on your home network. To download the free NETGEAR genie, go to this page at the NETGEAR website: www.NETGEAR.com/genie. ReadySHARE Printer...

  • Page 66: Chapter 7 Security

    Security Ke epi ng u nwante d c onte nt out of you r n et work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and other devices connected to your network. This chapter includes the following sections: •...

  • Page 67: Keyword Blocking Of Http Traffic

    N900 Wireless Dual Band Gigabit Router R4500 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To block sites: ...

  • Page 68: Block Services (Port Filtering)

    N900 Wireless Dual Band Gigabit Router R4500 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 69 N900 Wireless Dual Band Gigabit Router R4500 The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices.

  • Page 70: Schedule Blocking

    N900 Wireless Dual Band Gigabit Router R4500 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking:  Select Advanced > Security > Schedule: Set up the schedule for blocking keywords and services.

  • Page 71: Security Event Email Notifications

    N900 Wireless Dual Band Gigabit Router R4500 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ...

  • Page 72: Chapter 8 Administration

    Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • View Logs of Web Access or Attempted Web Access •...

  • Page 73: Upgrade The Router Firmware

    Administration menu on the Advanced tab. You might see a message at the top of the NETGEAR genie screens when new firmware is available for your product. You can use the Check button on the Router Upgrade screen to check and update to the latest firmware for your product if new firmware is available.

  • Page 74: View Router Status

    N900 Wireless Dual Band Gigabit Router R4500 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 75 IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.

  • Page 76: Connection Status Button

    N900 Wireless Dual Band Gigabit Router R4500 Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 77: Wireless Settings (2.4 Ghz And 5 Ghz)

    N900 Wireless Dual Band Gigabit Router R4500 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5 GHz network ends in -5G to distinguish it from the 2.4 GHz network.

  • Page 78: Guest Network (2.4 Ghz And 5 Ghz)

    N900 Wireless Dual Band Gigabit Router R4500 Guest Network (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off.
  • Page 79 N900 Wireless Dual Band Gigabit Router R4500 Select Advanced > Administration > Logs. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.

  • Page 80: Manage The Configuration File

    N900 Wireless Dual Band Gigabit Router R4500 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration (.cfg) file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 81: Erase

    Click Apply to save your settings. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password if it is...
  • Page 82 N900 Wireless Dual Band Gigabit Router R4500 forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery:  Select the Enable Password Recovery check box. Select two security questions, and provide answers to them.

  • Page 83: Chapter 9 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for readers with a solid understanding of networking concepts such as setting up remote access from the Internet by IP or domain name. This chapter includes the following sections: •...

  • Page 84: Advanced Wireless Settings

    N900 Wireless Dual Band Gigabit Router R4500 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings: Scroll to view more settings Configure the following settings: • Enable Wireless Router Radio. To completely turn off the wireless portion of the wireless router, clear this check box.

  • Page 85: Wireless Repeating Function

    N900 Wireless Dual Band Gigabit Router R4500 Wireless Repeating Function You can set the router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

  • Page 86: Wireless Repeating Function

    N900 Wireless Dual Band Gigabit Router R4500 Wireless repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point.

  • Page 87: Set Up The Base Station

    N900 Wireless Dual Band Gigabit Router R4500 • Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. • Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.

  • Page 88: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the base station with a non-NETGEAR router as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 89: Port Forwarding And Port Triggering

    N900 Wireless Dual Band Gigabit Router R4500 Verify connectivity across the LANs. A computer on that joins the network can connect to the Internet or share files and printers with computers and servers connected to the other access point. Port Forwarding and Port Triggering By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic.

  • Page 90: Port Triggering To Open Incoming Ports

    N900 Wireless Dual Band Gigabit Router R4500 • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.

  • Page 91: Port Forwarding To Permit External Host Communications

    N900 Wireless Dual Band Gigabit Router R4500 tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to those in...

  • Page 92: How Port Forwarding Differs From Port Triggering

    N900 Wireless Dual Band Gigabit Router R4500 A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example. In this case, a remote computer’s browser needs to access a web server running on a computer in your local network. Using port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the...

  • Page 93: Set Up Port Forwarding To Local Servers

    N900 Wireless Dual Band Gigabit Router R4500 • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change. • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.

  • Page 94: Add A Custom Service

    N900 Wireless Dual Band Gigabit Router R4500 If the service does not appear in the list, see Add a Custom Service on page 94. In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that will provide this service.

  • Page 95: Edit Or Delete A Port Forwarding Entry

    N900 Wireless Dual Band Gigabit Router R4500 Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen. Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry:  In the table, select the radio button next to the service name.
  • Page 96 N900 Wireless Dual Band Gigabit Router R4500 Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering dynamically opens ports to any computer on the LAN and closes the ports when they are no longer needed.

  • Page 97: Dynamic Dns

    N900 Wireless Dual Band Gigabit Router R4500 This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot determine when the application has terminated.
  • Page 98 N900 Wireless Dual Band Gigabit Router R4500 of service lets you register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address. If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

  • Page 99: Static Routes

    N900 Wireless Dual Band Gigabit Router R4500 Static Routes Static routes provide more routing information to your router. Under usual circumstances, the router has enough routing information after it has been configured for Internet access, and you do not need to add static routes. You need to add static routes only in unusual cases such as multiple routers or multiple IP subnets on your network.
  • Page 100 N900 Wireless Dual Band Gigabit Router R4500 To set up a static route:  Select Advanced > Advanced Setup > Static Routes, and click Add: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 101: Remote Management

    N900 Wireless Dual Band Gigabit Router R4500 Remote Management The remote management feature lets you upgrade or check the status of your router over the Internet. Note: Be sure to change the router’s default login password to a very secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols.

  • Page 102: Usb Settings

    N900 Wireless Dual Band Gigabit Router R4500 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 through 65535, but do not use the number of any common service port.
  • Page 103 N900 Wireless Dual Band Gigabit Router R4500 To turn on Universal Plug and Play:  Select Advanced > Advanced Setup > UPnP: The available settings are: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 104: Ipv6

    N900 Wireless Dual Band Gigabit Router R4500 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically. To set up an IPv6 Internet connection type:  Select Advanced > Advanced Setup > IPv6: Select the IPv6 connection type from the list.

  • Page 105: Traffic Meter

    N900 Wireless Dual Band Gigabit Router R4500 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the traffic meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.

  • Page 106: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 107: Quick Tips

    N900 Wireless Dual Band Gigabit Router R4500 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 108: Troubleshooting With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power/Test LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 109: Leds Never Turn Off

    N900 Wireless Dual Band Gigabit Router R4500 LEDs Never Turn Off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router.

  • Page 110: Cannot Log In To The Router

    • If you are trying to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform some gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 111 N900 Wireless Dual Band Gigabit Router R4500 Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network.

  • Page 112: Troubleshoot Pppoe

    N900 Wireless Dual Band Gigabit Router R4500 Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection:  Log in to the router. Select Administration > Router Status. Click Connection Status. If all of the steps are successful, your PPPoE connection is up and working.

  • Page 113: Changes Not Saved

    N900 Wireless Dual Band Gigabit Router R4500 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

  • Page 114: Restore The Factory Settings And Password

    N900 Wireless Dual Band Gigabit Router R4500 Restore the Factory Settings and Password You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 81). •...

  • Page 115: Test The Path From Your Computer To A Remote Device

    N900 Wireless Dual Band Gigabit Router R4500 Check that the appropriate LEDs are lit for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router.

  • Page 116: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the router. • Factory Settings • Technical Specifications...

  • Page 117: Factory Settings

    N900 Wireless Dual Band Gigabit Router R4500 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the router for at least 7 seconds.

  • Page 118: Technical Specifications

    N900 Wireless Dual Band Gigabit Router R4500 Table 4. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region...
  • Page 119 N900 Wireless Dual Band Gigabit Router R4500 Table 5. R4500 router specifications (continued) Feature Description 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates...

  • Page 120: Appendix B Notification Of Compliance

    We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N900 Wireless Dual Band Gigabit Router R4500 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...

  • Page 121: Fcc Caution

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N900 Wireless Dual Band Gigabit Router R4500) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 122 N900 Wireless Dual Band Gigabit Router R4500 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters)

  • Page 123: Index

    Index repeater unit access user-defined services remote connecting wirelessly viewing logs country setting access points crossover cable accessing remote computer CTS/RTS Threshold adding custom service (port forwarding) custom service priority rules address reservation advertisement period dashboard alerts, emailing data packets, fragmented applications, QoS for online gaming default DMZ server approved USB devices...
  • Page 124 N900 Wireless Dual Band Gigabit Router R4500 factory default settings, restoring keywords factory settings list of resetting label, product file sharing LAN port firmware version QoS for firmware, upgrading settings fragmentation length LAN setup fragmented data packets language setting front panel...
  • Page 125 N900 Wireless Dual Band Gigabit Router R4500 router status, viewing packets, fragmented Parental Controls passphrases scheduling keyword and service blocking changing secondary DNS product label security password recovery, admin firewall settings password, restoring see also security options photos, sharing security options...
  • Page 126 N900 Wireless Dual Band Gigabit Router R4500 remote computer connection specifying approved devices unmounting a USB drive USB devices, approved user-defined services viewing logs router status WAN IP address, troubleshooting WAN setup Wi-Fi Protected Setup (WPS) devices, adding wireless channel...

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