Troubleshootb N Tips - GE EER2000 Owner's Manual

Before YouCall For Service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
www.GEAppliances.com
Possible Causes What To Do
Surface units will not Improper cookware * Use pans wlfich are fiat and match tile diameter
maintain a rolling boil being used. of tile sudh( e unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be • Replace the fuse or reset the circuit breaker.
not workpreperly
blown or the circuit breaker
tripped.
Cooktop controls • Che(k to see tile ( orre(t control is set for the surihce
improperly set. unit you are using.
Scratches (may appear
as cracks) on coolaop
glass surface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches me not rem(wable. Ti W s( ratches will become
less visible in time as a resuh of cleaning.
• To avoid scratches, use the recommended cleaning
proce&ues. Make sure bottoms of cookware are clean
beti)re use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surEtce may appear dis{ olored
with a white glass cooktop, when it is hot. This is temporm y and will disappear
as tile glass cools.
Plastic melted Hot cooktop came into • See the Glass surface--potential for permanent damage
to the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
The display goes Power surge. • I)is( onnect power at tile tuse box or circuit breaker
blank or indicator tot at least 10 seconds. Turn power on and power
lights come on when up your range. If the indicator lights are still on,
range is not in use call fin service.
Clock and timer do
Plug on range is not completely • Make sure electrical plug is plugged int(_ a live, properly
not work inserted in the electrical outlet, gr()unded outlet.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the clock
and timer
section.
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