GE EER3000 Owner's Manual page 29

Before YouCall For Service... OUpp.ances com
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units will not Improper cookware * Use pans which are flat and match tile diameter
maintain a rolling boil being used. of tile stu't_lce unit selected.
or cooking is net
fast enough
Surface units do A fuse ha your home may be * Rel)lace the tuse or reset the circuit breaker:
not work properly blown or the circuit breaker
tripped.
Cooktop controls
* Check
to see the correct control is set fin" the surihce
improperly set. unit wm are using.
Surface unitstops * This is nom_al. The unit is still on and hot.
glowing when turned
to a lower setting
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect clemth_g
methods being used.
Cookwaxe with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwaa'e and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not rem(wable. Tinv scratches will become
less visible in time as a restdt of cleaning.
• To avoid scratches, use the recommended cleaning
l)rocedtlres. Make Stli'e bottonls
()t cookware
are clean
betoi'e tlse_
_lll(l rise
cookw;li'e with sI//ooth
bo[tonls.
Areas of discoloration Food spillovers not cleaned * See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The stu'thce may al)l)ear discolored
with a light-colored glass when it is hot. This is teml)orary and will disal)l)ear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the ceektop on the cooktop.
Frequent cycling Improper cookware * Use only fiat cookware to minimize cycling.
off and on of being used.
surface units
Food does notbake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect
* See the Using the oven section.
or the shelf is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat--Do it yourself[
adjustment, secti()n.
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