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HP Pavilion dv6-3200 - Entertainment Notebook PC Maintenance And Service Manual

Hp pavilion dv6 entertainment pc - maintenance and service guide
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Summary of Contents for HP Pavilion dv6-3200 - Entertainment Notebook PC

  • Page 1 HP Pavilion dv6 Entertainment PC Maintenance and Service Guide...
  • Page 2 © Copyright 2010 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, V-Series, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
  • Page 3 MSG revision history Revision Publication date Description August 2010 ● Updated commodities in the following location: Product description on page Added newly supported processors to spare parts listings in the following ● locations: Computer major components on page Sequential part number listing on page Processor on page Added newly supported hard drives to spare parts listings in the following...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................6 Identifying hardware ........................ 6 Top components ........................7 Display components ....................7 Wireless antenna locations ..................8 Buttons and Fingerprint Reader (select models only) ............9 Keys ........................
  • Page 8 Battery ........................43 Hard drive ......................44 RTC battery ......................47 Memory module ...................... 48 WLAN module ......................49 Optical drive ......................51 Keyboard ....................... 53 Top cover ....................... 56 Power button board ....................59 Front USB board ..................... 61 Bluetooth module ....................
  • Page 9 Backing up your information ....................99 Using Windows Backup and Restore ............... 101 Using system restore points ..................101 When to create restore points ..............101 Create a system restore point ..............102 Restore to a previous date and time ............102 Performing a recovery ......................

  • Page 11: Product Description

    Product description Category Description Product Name HP Pavilion dv6 Entertainment PC Processors AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 ● gigatransfers/second) AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 ●...
  • Page 12 Category Description AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 ● gigatransfers/second) AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 ● gigatransfers/second) Chipset AMD M880G ● AMD RS880MD Northbridge chipset ●...
  • Page 13 Category Description DDR3/1333-MHz and DDR3/1066-MHz (only computer models equipped with the AMD Phenom II N930 Quad 2.00-GHz processor, the AMD Phenom II N830 Triple 2.10-GHz processor, and the AMD Phenom II N620 Dual 2.80-GHz processor run at DDR3/1333-MHz; all other computer models run at DDR3/1333-MHz) Supports the following configurations: 8192-MB total system memory (4096×2)
  • Page 14 Category Description HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second Ethernet Integrated Realtek 10/100/1000 GB network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module: Two WLAN antennas built into display assembly Support for the following WLAN formats: ●...
  • Page 15 Category Description ClickPad Touchpad with 2-way scroll and legend gesture support Taps enabled by default Power EM 90-W and 65-W AC adapter with localized cable plug support (3-wire plug with ground pin, requirements supports 3-pin DC connector) Support for the following batteries: 9-cell, 2.80-Ah (93-Wh) Li-ion battery ●...

  • Page 16: External Component Identification

    External component identification Identifying hardware To refer to a list of hardware installed on the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations.

  • Page 17: Top Components

    Top components Display components Item Component Description Internal microphones (2) Record sound. Webcam light On—The webcam is in use. Webcam Records video and captures still photographs. Top components...

  • Page 18: Wireless Antenna Locations

    Wireless antenna locations Component Description WLAN antennas (2)* On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 19: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and Fingerprint Reader (select models only) Item Component Description Power button* Press the Power button to: Turn on the computer. ● Initiate Sleep. ● Exit Sleep. ● Exit Hibernation. ● If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the Power button for at least 5 seconds to shut down the computer.

  • Page 20: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. E-mail key Opens a new e-mail in the default e-mail client. Media application key Launches the MediaSmart application (or the TouchSmart application for select models equipped with a TouchScreen display assembly).

  • Page 21: Lights

    Item Component Description (11) QuickLock key Initiates QuickLock. (12) Backlight key (select models only) Turns the keyboard backlight on or off. NOTE: Keyboards without the backlight key have the standard Pause function in this location. To initiate the Pause function for keyboards with the backlight key, hold down the key while pressing the right shift...

  • Page 22: Touchpad

    TouchPad Item Component Description TouchPad off indicator To switch the TouchPad on and off, quickly double-tap the TouchPad off indicator. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 23: Left-Side Components

    Left-side components Item Component Description Vent (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 24: Right-Side Components

    Right-side components Item Component Description USB ports (2) Connect optional USB devices. Optical drive Reads optical discs and, on select models, writes to optical discs. Optical drive light Flashing—Accessing the optical drive. Power light NOTE: The computer has two power lights. The other power light is on the right side of the computer.

  • Page 25: Bottom Components

    Bottom components Item Component Description Battery bay Holds the battery. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Chapter 3 Illustrated parts catalog...
  • Page 27 Item Component Description Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. Warranty period This number describes the duration of the warranty period for the computer.

  • Page 28: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 29 Item Description Spare part number Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers): 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum 595132-001 (includes TouchScreen cable) 15.6-in traditional HD, LED, BrightView display assembly in black cherry 603647-001 15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum 595131-001...
  • Page 30 Item Description Spare part number For use in the United States 597630-001 ● Keyboard without backlight (includes keyboard cable): For use in Belgium 597635-A41 ● ● For use in Brazil 597635-201 For use in Canada 597635-121 ● For use in the Czech Republic 597635-221 ●...
  • Page 31 Item Description Spare part number In black cherry 619245-001 ● In champagne 619248-001 ● ● In midnight blue 619250-001 In shell white 619246-001 ● In Sonoma red 619247-001 ● Power button board (includes cable) 603682-001 Bluetooth module cable 603645-001 Bluetooth module (includes the Bluetooth module rubber sleeve) 537921-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
  • Page 32 Item Description Spare part number AMD Phenom II P940 Quad 1.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 616336-001 25W, 3.6 gigatransfers/second) AMD Phenom II P920 Quad 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 594170-001 25W 3.6 gigatransfers/second) AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 616335-001 25W, 3.6 gigatransfers/second) AMD Phenom II P820 Triple 1.80-GHz processor (1.5-MB L2 cache, 1066-MHz FSB,...
  • Page 33 Item Description Spare part number Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 614333-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603677-001 (17) Battery: 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 (18) WLAN module:...

  • Page 34: Mass Storage Devices

    Item Description Spare part number 1-GB 598859-001 (20) RTC battery 599516-001 (21) Hard drive (includes hard drive bracket, cable, and isolators): 1-TB, 5200-rpm 603672-001 750-GB, 5200-rpm 603671-001 640-GB, 7200-rpm 620100-001 640-GB, 5400-rpm 603670-001 500-GB, 7200-rpm 603669-001 320-GB, 7200-rpm 603668-001 250-GB, 7200-rpm 603667-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable, 603676-001...
  • Page 35 Item Description Spare part number 750-GB, 5200-rpm 603671-001 640-GB, 7200-rpm 620100-001 640-GB, 5400-rpm 603670-001 500-GB, 7200-rpm 603669-001 320-GB, 7200-rpm 603668-001 250-GB, 7200-rpm 603667-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable, 603676-001 and 4 isolators) Optical drive: Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603790-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe...

  • Page 36: Display Assembly Subcomponents - Touchscreen

    Display assembly subcomponents - TouchScreen Item Description Spare part number Webcam/microphone module 603660-001 Display hinge covers (2) 603666-001 Display Hinge Kit (includes left and right display hinges) 603664-001 Display Cable Kit, includes: 603665-001 (4a) Display panel cable (includes webcam/microphone module cable) (4b) TouchScreen cable Display enclosure (includes logo light and cable and 2 WLAN transceivers and...

  • Page 37: Display Assembly Subcomponents - Traditional

    Display assembly subcomponents - traditional Item Description Spare part number Display bezel 603651-001 Webcam/microphone module 603660-001 15.6-in HD, LED, BrightView display panel 595130-001 Display hinge covers (2) 603661-001 Display Hinge Kit (includes left and right display hinges) 603656-001 Display Cable Kit (includes display panel cable and webcam/microphone 603657-001 module cable) Display enclosure (includes logo light and cable and 2 WLAN transceivers and cables)

  • Page 38: Miscellaneous Parts

    Item Description Spare part number Display Miscellaneous Kit (not illustrated, includes Mylar screw covers) 603659-001 Display Screw Kit (not illustrated, includes Mylar screw covers) 603658-001 Miscellaneous parts Description Spare part number HP Smart AC adapter: 90-W RC/V EM PFC 613160-001 90-W RC/V PFC 613153-001 65-W RC/V EM PFC...

  • Page 39: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 465541-003 Full-function remote control with teletext 409371-001 Power cord for use in the United States and Canada 409371-011 Power cord for use in Australia and New Zealand 409371-021 Power cord for use in Europe, the Middle East, and Africa 409371-031 Power cord for use in the United Kingdom and Singapore 409371-061...
  • Page 40 Spare part Description number 582564-002 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,...
  • Page 41 Spare part Description number 594173-001 AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/second; includes replacement thermal material) 595130-001 15.6-in HD, LED, BrightView display panel for use only with traditional display assemblies 595131-001 15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum (includes display panel cable, webcam/microphone module, and 2 wireless antenna cables and transceivers) 595132-001 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes display...
  • Page 42 Spare part Description number 597635-001 Keyboard without backlight for use in the United States and Canada (includes keyboard cable) 597635-031 Keyboard without backlight for use in the United Kingdom and Singapore (includes keyboard cable) 597635-041 Keyboard without backlight for use in Germany (includes keyboard cable) 597635-051 Keyboard without backlight for use in France (includes keyboard cable) 597635-061...
  • Page 43 Spare part Description number 603645-001 Bluetooth module cable 603647-001 15.6-in traditional HD, LED, BrightView display assembly in black cherry (includes display panel cable, webcam/microphone module, and 2 wireless antenna cables and transceivers) 603648-001 15.6-in traditional HD, LED, BrightView display assembly in shell white (includes display panel cable, webcam/microphone module, and 2 wireless antenna cables and transceivers) 603649-001 15.6-in traditional HD, LED, BrightView display assembly in Sonoma red (includes display panel cable,...
  • Page 44 Spare part Description number 603672-001 1-TB, 5200-rpm (includes hard drive bracket, cable, and isolators) 603676-001 Hard Drive Hardware Kit (includes hard drive bracket, cable, and 4 isolators) 603677-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603678-001 Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603679-001 Plastics Kit (includes the accessory cover, which includes 4 captive screws, secured by C-clips) 603680-001...
  • Page 45 Spare part Description number 616333-001 AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second); includes replacement thermal material) 616334-001 AMD Athlon II N350 Dual 2.40-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2 gigatransfers/second); includes replacement thermal material) 616335-001 AMD Phenom II P840 Triple 1.90-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 25W, 3.6 gigatransfers/second);...

  • Page 46: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 47: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V...

  • Page 49: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 50: Component Replacement Procedures

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 51: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Product number (p/n) This number provides specific information about the product’s hardware components.

  • Page 52: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 603696-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 53: Battery

    Battery Description Spare part number 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket, cable, and isolators. Description Spare part number 1-TB, 5200-rpm 603672-001 750-GB, 5200-rpm 603671-001 640-GB, 7200-rpm 620100-001 640-GB, 5400-rpm 603670-001 500-GB, 7200-rpm 603669-001 320-GB, 7200-rpm 603668-001 250-GB, 7200-rpm 603667-001 Hard Drive Hardware Kit (includes hard drive bracket, cable, and 4 isolators) 603676-001...
  • Page 55 Lift the right side of the accessory cover until it detaches from the computer. Remove the accessory cover. The accessory cover is included in the Plastics Kit, spare part number 603679-001. Disconnect the hard drive cable from the system board. Use the Mylar tab (1) to lift the right side of the hard drive until it rests at an angle.
  • Page 56 Lift the hard drive bracket straight up (4) and remove the bracket from the hard drive. NOTE: The hard drive connector, isolators, bracket, and screws are included in the Hard Drive Hardware Kit, spare part number 603676-001. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...

  • Page 57: Rtc Battery

    RTC battery Description Spare part number RTC battery 599516-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 58: Memory Module

    Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 599092-001 2-GB (PC3, 10600, 1333-MHz) 598856-001 1-GB (PC3, 10600, 1333-MHz) 598859-001 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 59: Wlan Module

    WLAN module Description Spare part number Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560-005 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados, 582564-001 Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 60 Remove the battery (see Battery on page 43). Remove the accessory cover (see Hard drive on page 44). Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

  • Page 61: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket. Description Spare part number Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603678-001 Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 614333-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603677-001...
  • Page 62 Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures...

  • Page 63: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: Spare part number For use in country or region: Spare part number Keyboard with backlight (includes keyboard cable and keyboard light cable): ●...
  • Page 64 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 65 Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

  • Page 66: Top Cover

    Top cover NOTE: The top cover spare part kit includes the TouchPad and cable. Description Spare part number For use on computer models equipped with a fingerprint reader, in brushed aluminum (includes 619249-001 fingerprint reader board, bracket, and cable) For use on computer models not equipped with a fingerprint reader: ●...
  • Page 67 Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer. Release the ZIF connector to which the power button board cable is attached, and then disconnect the power button board cable (1) from the system board. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (2) from the system board.
  • Page 68 Remove the top cover (2). Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 69: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 603682-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 70 Remove the power button board (4). Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...

  • Page 71: Front Usb Board

    Front USB board NOTE: The front USB board and cable are included in the USB Board Kit, spare part number 603683-001. Before removing the front USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 72: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 603645-001. Description Spare part number Bluetooth module (includes the Bluetooth module rubber sleeve) 537921-001 Before removing the Bluetooth module, follow these steps: Shut down the computer.
  • Page 73 Disconnect the Bluetooth module cable (5) from the Bluetooth module. Remove the Bluetooth module from the sleeve. Reverse this procedure to install the Bluetooth module, cable, and sleeve. Component replacement procedures...

  • Page 74: Rear Usb Board

    Rear USB board NOTE: The rear USB board and cable are included in the USB Board Kit, spare part number 603683-001. Before removing the rear USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 75: Display Assembly

    Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers. Description Spare part number 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes 595132-001 TouchScreen cable) 15.6-in traditional HD, LED, BrightView display assembly in black cherry...
  • Page 76 Release the wireless antenna cables from the clips built into the base enclosure (5). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 77 Remove the hinge covers (3). The hinge covers are available using spare part number 603661-001. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 78 Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. If it is necessary to replace the display panel: Disconnect the logo light cable (1) from the display panel cable. Remove the six Phillips PM2.5×4.0 screws (2) that secure the display panel to the display enclosure.
  • Page 79 Remove the hinges (2). The hinges are available using spare part number 603656-001. If it is necessary to replace the display panel cable: Turn the display panel upside down, with the bottom toward you. Release the support strip (1) that secures the display panel cable to the display panel. Disconnect the display panel cable (2) from the display panel.
  • Page 80 If it is necessary to replace the display enclosure or any of the display assembly internal components: Remove the Mylar screw covers (1). The screw covers are included in the Display Miscellaneous Kit, spare part number 603659-001. Remove the two Phillips PM2.5×7.0 screws (2) that secure the display enclosure to the display assembly.
  • Page 81 Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. If it is necessary to replace the TouchScreen cable: Disconnect the TouchScreen cable (1) from the TouchScreen board. Detach the TouchScreen cable (2) from the display bezel/panel assembly.
  • Page 82 Release the TouchScreen cable from the clips (3) and routing channel built into the display bezel/panel assembly. Remove the TouchScreen cable. The TouchScreen cable is included in the Display Cable Kit, spare part number 603665-001. If it is necessary to replace the display panel cable: Release the support strip (1) that secures the display panel cable to the display panel.
  • Page 83 If it is necessary to replace the display hinges: Remove the six Phillips PM2.5×4.0 screws (1) and the four Phillips PM2.0×4.0 screws (2) that secure the hinges to the display bezel/panel assembly. Remove the hinges (2). The hinges are available using spare part number 603664-001. Reverse this procedure to reassemble and install the display assembly.

  • Page 84: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 603692-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 85 Remove the power connector cable (5) from the clip built into the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures...

  • Page 86: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use on computer models equipped with a graphics subsystem with discrete memory and the 603939-001 HD5650 chipset For use on computer models equipped with a graphics subsystem with discrete memory and the 595133-001 HD5470 chipset For use on computer models equipped with a graphics subsystem with discrete memory and the...
  • Page 87 Disconnect the optical drive board cable from the system board. Turn the base enclosure right-side up, with the front toward you. Component replacement procedures...
  • Page 88 Disconnect the following cables from the system board: (1) Speaker cable (2) Bluetooth module cable (3) Front USB board cable (4) Rear USB board cable (5) Power cable Remove the Phillips PM2.5×7.0 screw (1) that secures the display cable channel to the base enclosure.
  • Page 89 Remove the display cable channel (2). The display cable channel is available using spare part number 603697-001. Use the front/right corner of the system board (1) to lift the right side of the system board (2) until it rests at an angle. Remove the system board (3) by sliding it up and to the right at an angle.

  • Page 90: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description Spare part number For use on computer models equipped with graphics subsystems with discrete memory 606575-001 For use on computer models equipped with graphics subsystems with UMA memory 606574-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of...
  • Page 91 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed.
  • Page 92 Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. NOTE: Computer models equipped with a graphics subsystem with UMA memory have replacement thermal material locations as shown in the following illustration: Thermal paste is used on the processor (1) and the heat sink section (2) that services it ●...

  • Page 93: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 616346-001 gigatransfers/second) AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 594169-001 gigatransfers/second) AMD Phenom II N850 Triple 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6...
  • Page 94 Description Spare part number AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 616333-001 gigatransfers/second) AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 594171-001 gigatransfers/second) Before removing the processor, follow these steps: Shut down the computer.
  • Page 95 Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures...

  • Page 96: Speakers

    Speakers Description Spare part number Speakers (include cable) 603694-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 97: Optical Drive Connector Board

    Remove the speakers (3). Reverse this procedure to install the speakers. Optical drive connector board NOTE: The optical drive connector board and cable are included in the Cable Kit, spare part number 603680-001. Before removing the optical drive connector board, follow these steps: Shut down the computer.
  • Page 98 Remove the optical drive connector board: Release the optical drive connector board cable from the clips (1) built into the base enclosure. Remove the two Phillips PM2.5×6.0 screws (2) that secure the optical drive connector board to the base enclosure. Remove the optical drive connector board (3).

  • Page 99: Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 100: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. To navigate Setup Utility: Use the arrow keys to choose a menu or a menu item. ●...

  • Page 101: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility To restore Setup Utility default settings: NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for Startup Menu”...

  • Page 102: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information View and change the system time and date.

  • Page 103: Diagnostics Menu

    Select To do this Action Keys Mode Enable/disable the Action Keys. Boot Options POST (power-on self test) Delay (sec.)―Set ● the delay for the functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). HP QuickWeb—Enable/disable the QuickWeb Boot ●...

  • Page 104: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: Width 37.8 cm 14.9 in Depth 24.5 cm 9.7 in 3.2 cm to 3.6 cm Height (front to back) 1.3 in to 1.4 in Weight: Computer model equipped with a hard drive, optical 2.8 kg 6.2 lbs drive, and traditional display assembly: Computer model equipped with a hard drive, optical...

  • Page 105: 15.6-Inch, Sva Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.6-inch, SVA display specifications Metric U.S.

  • Page 106: Blu-Ray Rom With Lightscribe Dvd±Rw Super Multi Double-Layer Drive Specifications

    1-TB* 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Logical blocks 1,953,504, 1,465,128,3 1,250,242,8 976,752,24 625,121.43 488,376,12 Disk rotational speed 5200 rpm 5200 rpm 7200 and 7200 rpm 7200 rpm 7200 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 107: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE DVD+R, DVD+RW, DVD-R, DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, Video DVD-RAM CD), Multisession CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 108: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as the most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up the system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Creating a set of recovery discs (Recovery Manager software feature)—Recovery discs are used to...

  • Page 109: Backing Up Your Information

    Before creating recovery discs:: You need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are ● purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs might be required, whereas only a few DVDs or BDs are required. NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
  • Page 110 Open a word-processing document, and then select Edit > Paste. Save the document. Back up your information to an optional external hard drive, a network drive, or discs. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, ●...

  • Page 111: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer.

  • Page 112: Create A System Restore Point

    Create a system restore point To create a system restore point: Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Under Protection Settings, select the disk for which you want to create a restore point. Click Create.

  • Page 113: Recovering From The Dedicated Partition (Select Models Only)

    Recovering from the dedicated partition (select models only) NOTE: Computers with an SSD might not have a recovery partition. If the computer does not have a recovery partition, you are not able to recover using this procedure. Recovery discs are included for computers that do not have a partition.

  • Page 114: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground External monitor Signal Red analog Chapter 8 Connector pin assignments...
  • Page 115 Signal Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...

  • Page 116: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock DDC data Ground...

  • Page 117: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data Data + Ground RJ-45 (network)

  • Page 118: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 119: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzlerland Taiwan...

  • Page 120: 10 Recycling

    10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 121 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 122 Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 123 Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up. Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Display...
  • Page 124 Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel.
  • Page 125 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. Display...

  • Page 126: Index

    Index buttons display assembly AC adapter light 14 power 9 removal 65 AC adapter, spare part TouchPad 12 spare part numbers 28, 34 numbers 19, 31, 33, 34, 65 accessory cover, removal 44 subcomponents 26, 27 Cable Kit, spare part action keys 10 display bezel number 22, 34...
  • Page 127 eSATA port 13 headphone jack power 11, 14 esc key 10 connector pinout 104 TouchPad 11 Ethernet, product description 4 location 13 TouchPad off indicator 12 external media cards, product hinge volume mute 11 description 4 removal 68, 73 webcam 7 external monitor port spare part wireless 11...
  • Page 128 plastic parts, service power requirements 5 display 95 considerations 36 processors 1 DVD±RW and CD-RW Super Plastics Kit, spare part product name 1 Multi Double-Layer Combo number 24, 34 security 5 Drive 97 pointing device, product serviceability 5 hard drive 95 description 4 video 3 optical drive 96, 97...
  • Page 129 webcam light 7 webcam/microphone module removal 67, 70 spare part number 26, 27, 33, 68, 71 Windows applications key 10 Windows logo key 10 wireless antenna, location 8 wireless light 11 wireless, product description 4 WLAN module removal 49 spare part numbers 23, 29, 30, 32, 34 , 49 workstation guidelines 39...

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