Troubleshooting Tips - GE JB690 Owner's Manual

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Troubleshooting -tips
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Possible Causes What To Do
Surface units will not
maintain a rolling boil
or cookingis not
fast enough
Improper cookware
being used.
• Use pans which are fiat and match the diameter
of the surface unit selected.
Surfaceunitsdo
not workproperly
Surfaceunitstops
glowing whenturned
toa lower setting
A fuse in your home may be
blown or the circuit breaker
tripped.
Cooktop controls
improperly set.
• Replace file fllse or reset file circuit breakeL
• Check to see the correct control is set for the surface
unit you are using.
• This is hernial. The unit is still on and hot.
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the
Cleaning the glass cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled • (;all a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only fiat cookware to minimize cycling.
off and on of being used.
surface units
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly Shelf position is incorrect • See the Using the oven section.
or the shelf is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
adjustment.
• See the Adjust the oven thermostat--Do it yourself!
section. 3 /