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HP StorageWorks X5000 Release Note

Hp proliant storage server with windows storage server 2003 sp1 - release notes (378129-401, october 2006)
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HP ProLiant
Storage Server with Windows Storage
Server 2003 SP1 release notes
These release notes cover HP ProLiant Storage Servers and Data Protection Storage Servers running editions of
Microsoft® Windows Storage Server 2003 SP1. For storage servers running Windows Storage Server 2003 R2, see
the HP ProLiant release notes, part number 5697–6073.
Part number: 378129–401
Tenth edition: October 2006

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  • Page 1 HP ProLiant Storage Server with Windows Storage Server 2003 SP1 release notes These release notes cover HP ProLiant Storage Servers and Data Protection Storage Servers running editions of Microsoft® Windows Storage Server 2003 SP1. For storage servers running Windows Storage Server 2003 R2, see the HP ProLiant release notes, part number 5697–6073.

  • Page 3: Product Models

    VERSION: 5.6.2 (ProLiant Storage Server WebUI) Description These release notes cover HP ProLiant Storage Servers and Data Protection Storage Servers running editions of Microsoft® Windows Storage Server 2003 SP1. For the release notes of storage server products running Windows Storage Server 2003 R2, see part number 5697–6073. Update recommendation Recommended Supersedes...

  • Page 4: Table Of Contents

    Languages When the Microsoft Multilingual User Interface (MUI) is installed on the HP ProLiant Storage Server, the following languages are available: • French • Italian • German • Japanese • Korean • Simplified Chinese • Spanish • Traditional Chinese Issues and workarounds Issues and their workarounds have been identified and placed into categories.

  • Page 5: Critcal Issues

    Critical issues All issues for the Service Release are described under the major categories listed under "Issues and workarounds" on page 4. However, HP directs your attention to the issues below, which are deemed of critical importance, and repeats them here for your convenience. Critical issues Issue: Blue screen condition occurs when using Microsoft®...
  • Page 6 Service Release 6.2 installation Workaround This issue has been found on NAS servers with SmartStart 7.1 and SmartStart 7.2. Go to the Add or Remove Programs applet and uninstall the older Version Control Agent, restart the Service Release 6.2 setup, and then select Smart Component CP005770 for installation.
  • Page 7 Service Release 6.2 installation Description The installation of Intel network interface card driver fails when attempted over a network share. Workaround Perform the installation directly from the Service Release DVD or by copying the DVD contents to a local drive on the storage server. Issue: Install Shield Error 1607/1628 during Service Release installation Description...
  • Page 8 Service Release 6.2 installation Issue: Service Release installation log information Description The Service Release creates an installation log that may be difficult to locate and interpret. Successive installation entries are appended at the end of the log file. In addition to the Service Release installation log, there are supplemental installation logs for reference.

  • Page 9: Microsoft Windows Server 2003 Service Pack 1

    Microsoft Windows Server 2003 Service Pack 1 This section describes issues that involve the installation and uninstallation of Microsoft Windows Server 2003 Service Pack 1 (SP1). Microsoft Windows Server 2003 Service Pack 1 Issue: Blue screen condition occurs on NAS servers if Windows Server 2003 SP1 is uninstalled Description If Microsoft Windows Server 2003 SP1 is uninstalled from NAS servers, a blue screen condition occurs when the server is restarted again after the SP1...
  • Page 10 Microsoft Windows Server 2003 Service Pack 1 Workaround For Emulex support on Microsoft Windows Server 2003 Service Pack 1 and other details on this issue, see the site http://oak.emulex.com/fcsskb/ findsol2.asp?solution=17906. Issue: The DFS service is stopped after SP1 installation Description After installing the Microsoft Windows Server 2003 Service Pack 1 from the Service Release, the DFS service stops.

  • Page 11: Storage Server Web User Interface

    Microsoft Windows Server 2003 Service Pack 1 Issue: HP WebUI and other HTTP requests fail with the message Service Unavailable Description On certain ProLiant Storage Servers, if Microsoft Windows Server 2003 Service Pack 1 is uninstalled, the IIS web server service W3SVC fails to serve HTTP requests, generating the following message in the event log: Application Pool DefaultAppPool is being disabled due to a series of failures in the process(es) serving that application pool.
  • Page 12 Storage server Web User Interface Description After the network host name of the storage server is changed, the DFS property of shares that were created before changing the host name are not displayed when viewed from the Shares tab on the WebUI. Workaround To view and modify any DFS property of shares which have this issue, use the DFS administration utility from the storage server.
  • Page 13 Storage server Web User Interface Description If you configure the date and time settings on a localized HP ProLiant Storage Server through the Rapid Startup Wizard of the WebUI, the time zone displays in the English language. Workaround To see the localized time zone, open the clock from the system taskbar, and choose Time Zone.
  • Page 14 Storage server Web User Interface Issue: Error while creating an NFS-shared folder Description If you create a folder on the storage server and enable NFS sharing for the folder, an NTFS File ID is created. If that folder is deleted and a new folder is created using the same name, NFS sharing is automatically enabled using the same NFS settings as the original folder.
  • Page 15 Storage server Web User Interface Description Some pages in the DL585 Storage Server WebUI have an error when you are running the WebUI logged in as a domain administrator. Workaround Add localhost and the IP address of the system to the trusted zone to allow the WebUI to work correctly.
  • Page 16 Storage server Web User Interface Workaround When shadow copies are disabled on a volume, all existing shadow copies on the volume are deleted as well as the schedule for making new shadow copies. To disable shadow copies on a volume: On the primary navigation bar, click Disks.
  • Page 17 Storage server Web User Interface Workaround Perform the following: Logon to Remote Desktop through the WebUI. Right-click on My Computer. Select Properties. Click Change. Click More. Change or enter the DNS suffix in the text box provided, and then click OK. Restart the system.
  • Page 18 Storage server Web User Interface Description When renaming the host or altering the host name in the Rapid Startup Wizard, the restart page does not refresh to the Welcome page. Workaround Retype the new host name in the address bar on port 3202. Issue: Altering the network interface from DHCP to static causes the page to not return Description...
  • Page 19 Storage server Web User Interface Workaround There are three methods for removing orphaned CIFS and NFS shares from the system. Methods 1 and 2 cause an interruption in service. Restart the Server service: Open the WebUI. Click Maintenance > Remote Desktop, and then log in. Right-click My Computer, and then choose Manage.

  • Page 20: Configuration

    Storage server Web User Interface Description If a DFS root is created and enabled by default on shares, and then re-created later under a new name, the File Share page does not update the DFS local root information and attempts to create DFS entries under the old name. Workaround Access the Distributed File System Properties page, update the default DFS information, and then click OK.
  • Page 21 Configuration Description Windows may not allow a remirroring of data drives after replacing a drive for the DL100 G2 storage servers and StorageWorks NAS 1200s. When trying to perform a remirror of the data drives after replacing a failed drive, the Repair Volume selection in Disk Management cannot be selected (remains grayed out).

  • Page 22: Exchange Databases

    Configuration Issue: Remote Desktop Timeout is removed Description The session timeout for Remote Desktop has been removed for the ML110 G2 and DL585 platforms. Workaround Not applicable. Issue: Format logical disk fails on the ML110 and DL100 without a drive letter Description After using Quick Restore where a complete erasure of the OS and data drives occurs, the server contains two 9 GB logical OS drives and one logical data drive,...
  • Page 23 Exchange databases Workaround Refer to Guidelines for Moving Files in the HP Storage Server Service Release Feature Pack Deployment Guide, located in the DOC folder on the NAS Service Release DVD. Issue: Database fails to remount after Exchange database movement Description On Exchange cluster nodes, Feature Pack CLUI commands may fail to remount the database after the Exchange database is moved.

  • Page 24: Nfs Clients And Services For Nfs

    Exchange databases Workaround Make sure that you use different filenames for the mailstores. Issue: Incorrect configuration summary report seen when moving individual mailstores Description When using the Microsoft wizard provided in the Feature Pack to move a single mailstore to a Windows Storage Server 2003 storage server device from an Exchange server hosting several different mailstores, the wizard may report that all files will be moved.
  • Page 25 NFS clients and Services for NFS Workaround HP engineers are working to resolve this issue. In the meantime, if the file must be modified from Windows, use the following workaround: On a Windows machine, make a copy of the file. Delete the original file.
  • Page 26 NFS clients and Services for NFS Description When clearing the NFS logs via the WebUI, the log file clears, but the file permissions are set incorrectly. Access to the log c:\SFU\logs with Windows Explorer is denied. Workaround Stop the Server for NFS service, clear the NFS log, and then start the Server for NFS service.
  • Page 27 NFS clients and Services for NFS Description Comments preceded by a “#” in the Password and Group file are not recognized when specifying the Password and Group file for setting up the User and Group mappings of the NFS protocol. If a Password or Group file is used with a comment, the following error is displayed in the WebUI: The user list cannot be retrieved.

  • Page 28: Clustering

    Cluster Installation Guide found in the WebUI. Workaround To resolve this issue: Open regedit. Navigate to HKLM\Software\Hewlett-Packard\StorageWorks Nas. Change NASClusterUpdate from 1 to 0. Run the software update in the Cluster Installation Guide. Issue:...

  • Page 29: Application Help

    Application help This section provides additional information on using various help applications on the storage server. Application help Issue: Help content missing for location of saved scheduled storage reports Description The help page information does not contain the location of saved reports and there is not a setting to alter the default location.

  • Page 30: Additional Applications And Utilities

    Additional applications and utilities This section provides additional information on using certain applications and utilities on the storage server. Additional applications and utilities Issue: Warning message that a Broadcom NIC is not fully certified to support NIC teaming Description Storage Servers using the Broadcom Advanced Control Suite (BACS) application may see a warning message notification stating [0001] Broadcom NetXtreme Gigabit Ethernet is not fully certified for supporting teaming.
  • Page 31 Additional applications and utilities Issue: Cannot connect to Server Management Software (SMS) service on the DL100 G2 from a remote client Description If the Yahoo Toolbar is installed on a Windows client using Internet Explorer, the client cannot connect to the SMS service on the DL100 G2 storage server. Workaround In order to connect to SMS on the DL100 G2 storage server from a remote Windows client, ensure the Yahoo Toolbar is not installed, or uninstall Yahoo...
  • Page 32 Additional applications and utilities Description The HP System Management Homepage Japanese Supplement Kit allows the user to browse the HP System Management Home Page in Japanese. This kit applies to the ProLiant Storage Server DL380 G4, ML350 G4/G4p, ML370 G4, DL580 G2, DL585, and StorageWorks NAS 2000s, 4000s, and 9000s models.
  • Page 33 Additional applications and utilities Workaround To convert the storage server into Japanese: Connect a keyboard, monitor, and mouse. Login to the local console using the administrator account. The default password is hpinvent. Select Run from the Start menu. Enter the following: c:\hpnas\Conv.vbs NOTE: If you are running an earlier version of the ProLiant ML350 G4p...

  • Page 34: Microsoft Windows Storage Server 2003

    Microsoft Windows Storage Server 2003 This section describes issues related to Microsoft Windows Storage Server 2003. Windows Storage Server 2003 Issue: When repeatedly copying a file from a Linux client to an HP NAS Server running Windows Storage Server 2003, the NAS server may stop responding (hang) Description The server becomes unresponsive because QAFilter.sys causes a deadlock in the NTFS file system by incorrectly making a blocking call from a completion...

  • Page 35: Data Protection Manager

    Windows Storage Server 2003 Description If file screening is enabled on a volume or directory for a particular file type and a file transfer to that volume is attempted of the restricted type, an incorrect error message is returned to the user. The user receives a Not enough free disk space error when disk space is indeed available.

  • Page 36: Quick Restore Process

    Data Protection Manager Workaround See http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q279870& more details about the issue and workaround. Issue: Japanese characters are not rendered properly in DPM reports when exported to a PDF file Description Japanese characters are not rendered properly when a report is exported to a PDF file.
  • Page 37 Quick Restore process Description During the Quick Restore process, a warning is displayed about disconnecting any external storage arrays connected to the SmartArray controller on the storage server. Workaround To avoid any chance of impacting user data, the volumes in the array should be disconnected until the Quick Restore process has completed.
  • Page 38 Quick Restore process Workaround Hard drives must be cabled correctly for the Quick Restore process to succeed. For the ML110 G2 Workgroup edition, the drives must be connected to ports 0, 1, 2, and 3 of the Serial ATA RAID controller. Issue: Automatic DVD drive tray closure causes Quick Restore to start over Description...

  • Page 39: Installation Instructions

    Installation instructions To complete the configuration of storage servers that have Windows Storage Server 2003 preinstalled, see the user guide for your storage server. To upgrade a storage server to Windows Storage Server 2003 R2, see the HP ProLiant Windows Storage Server R2 upgrade guide. Supersedes history Version 5.6, released January 2006 Effective date...

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