HP 8710p - Compaq Business Notebook Maintenance And Service Manual
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HP 8710p - Compaq Business Notebook Maintenance And Service Manual

Hp compaq 8710p notebook pc and hp compaq 8710w mobile workstation - maintenance and service guide
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HP Compaq 8710p Notebook PC and
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Maintenance and Service Guide

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Summary of Contents for HP 8710p - Compaq Business Notebook

  • Page 1 HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation Maintenance and Service Guide...
  • Page 2 © Copyright 2007, 2008 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Display components ..........................7 Top components ........................... 8 Buttons, switches, and fingerprint reader ................8 Keys ............................. 9 Lights ..........................10 Pointing devices ......................... 12 Front components ..........................13 Left-side components ......................... 14 Rear component ..........................
  • Page 6 Packaging and transporting guidelines ..........40 Workstation guidelines ..............40 Equipment guidelines ............... 41 Unknown user password ....................42 Component replacement procedures ....................43 Serial number ........................43 Computer feet ........................43 Battery ..........................44 Display inverter and ambient light sensor board ..............45 Hard drive ..........................
  • Page 7 6 Specifications Computer specifications ........................100 17.0-inch, WUXGA+WVA display specifications ................101 17.0-inch, WSXGA+WVA display specifications ................102 17.0-inch, WXGA+WVA display specifications ................103 Hard drive specifications ........................104 DVD±RW and CD-RW Double-Layer Combo Drive specifications ..........105 DVD/CD-RW Combo Drive specifications ..................106 DVD-ROM Drive ..........................
  • Page 8 Initiating a recovery in Windows ............. 137 Initiating a recovery from the hard drive recovery partition ..... 137 Backup and recovery using Windows XP ..................138 Creating recovery discs ....................138 Backing up your information .................... 138 When to back up ..................... 139 Backup suggestions ..................

  • Page 9: Product Description

    Product description Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Product Name HP Compaq 8710w Mobile √ Workstation HP Compaq 8710p Notebook PC √ Processors Intel® Core™ 2 Duo processors T9500 2.6-GHz processor 6-MB L2 √ √...
  • Page 10 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC subsystem memory operating at 700 MHz (supports TurboCache) OpenGL driver support √ Panel All display assemblies include 3 wireless √ √ local area network (WLAN) antennae 17.0-inch WUXGA WVA AntiGlare √...
  • Page 11 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC ● 1024-MB total system memory (1024 × 1) ● 512-MB total system memory (512 × 1) Hard drives Supports 9.5-mm, 2.5-inch hard drives √ √ Customer-accessible √ √ Serial ATA √...
  • Page 12 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC HD audio interface √ √ Modem cable included in Brazil, the √ √ Czech Republic, Europe, France, Greece, Hungary, Israel, Latin America, Poland, Russia, Saudi Arabia, Slovakia, Slovenia, South Africa, Turkey, and the United Kingdom Ethernet Intel 82566MM 10/100/1000 network...
  • Page 13 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC VGA (Dsub 15-pin) supporting 1600 × √ √ 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) 3-pin AC power √ √ Docking HP 3-in-1 NAS Docking Station, HP √...
  • Page 14 Category Description HP Compaq 8710w HP Compaq 8710p Mobile Workstation Notebook PC Windows® XP Professional √ √ FreeDOS √ √ Preinstalled with Microsoft® Office: Windows Vista Business 32/64 with √ √ Office 2007 Ready Windows Vista Business 32/64 with √ Office 2007 Personal Windows XP Professional with Office √...

  • Page 15: External Component Identification

    External component identification Display components Item Component Function Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the surrounding lighting conditions. Wireless antenna locations Send and receive wireless signals to communicate with WLANs. Internal microphone Records sound.

  • Page 16: Top Components

    Top components Buttons, switches, and fingerprint reader Item Component Function Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ●...

  • Page 17: Keys

    Item Component Function Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

  • Page 18: Lights

    Lights Item Component Function Wireless lights (2)* ● On: An integrated wireless device, such as a WLAN device and/or a Bluetooth® device, is on. ● Off: All wireless devices are off. Power lights (2)† ● On: The computer is on. ●...
  • Page 19 Item Component Function ● Volume mute light Amber: Computer sound is turned off. ● On: Computer sound is turned on. Volume down light On: The volume scroll zone is being used to decrease speaker volume. Volume up light On: The volume scroll zone is being used to increase speaker volume.

  • Page 20: Pointing Devices

    Pointing devices Item Component Function Pointing stick* Moves the pointer and selects or activates items on the screen. Left pointing stick button* Functions like the left button on an external mouse. TouchPad* Moves the pointer and selects or activates items on the screen.

  • Page 21: Front Components

    Front components Item Component Function ● Wireless light On: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Off: All wireless devices are off. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or in Standby (Windows XP).

  • Page 22: Left-Side Components

    Left-side components Item Component Function Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.

  • Page 23: Rear Component

    Rear component Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components Item Component...

  • Page 24: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay. Docking connector Connects an optional docking device. Accessory battery connector (slide open to expose) Connects an optional accessory battery. Hard drive bay Contains the hard drive and the Bluetooth module.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...

  • Page 26: Computer Major Components

    Computer major components Item Description Spare part number Display assemblies (include 3 WLAN antenna transceivers and cables) 17.0-inch, WUXGA WVA AntiGlare 450582-001 Chapter 3 Illustrated parts catalog...
  • Page 27 Item Description Spare part number 17.0-inch, WSXGA+ WVA AntiGlare 450580-001 17.0-inch, WSXGA+ WVA BrightView 450581-001 17.0-inch, WXGA+ AnitGlare 450583-001 Display internal components (not illustrated): Ambient light sensor board 450480-001 Display bezel 450500-001 Display inverter 450498-001 Display Bracket Kit (includes left and right display hinges) 450570-001 Display panel cable 450571-001...
  • Page 28 Item Description Spare part number For use in Portugal 450471-131 For use in Russia 450471-251 For use in Saudi Arabia 450471-171 For use in Slovakia 450471-231 For use in Slovenia 450471-BA1 For use in South Korea 450471-AD1 For use in Spain 450471-071 For use in Sweden and Finland 450471-B71...
  • Page 29 Item Description Spare part number For use in Slovakia 450472-231 For use in Slovenia 450472-BA1 For use in South Korea 450472-AD1 For use in Spain 450472-071 For use in Sweden and Finland 450472-B71 For use in Switzerland 450472-111 For use in Taiwan 450472-AB1 For use in Thailand 450472-281...
  • Page 30 Item Description Spare part number T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB) 450588-001 T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 450587-001 T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 460283-001 T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB) 450586-001 (12) Graphics cards (include replacement thermal material)
  • Page 31 Item Description Spare part number ● For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South 441086-003 Korea ● For use in Japan 441086-291 ● For use in South Korea 441086-AD1 Broadcom 802.11a/b/g WLAN modules: ● For use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S.
  • Page 32 Item Description Spare part number ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and 441090-001 the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 441090-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia &...
  • Page 33 Item Description Spare part number DVD-ROM Drive 450488-001 Cable Kit (not illustrated; see Cable Kit on page 27 for more Cable Kit spare part number 450486-001 information) Computer major components...

  • Page 34: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 450585-001 Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) PC Card slot bezel Chapter 3 Illustrated parts catalog...

  • Page 35: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 450486-001 RJ-45 jack cable RJ-11 jack cable TouchPad cable Bluetooth module cable USB/audio board cable Microphone extension cable Power button board cable Cable Kit...

  • Page 36: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (include frame) 250-GB, 5400-rpm 458219-001 200-GB, 7200-rpm 461876-001 160-GB, 7200-rpm 460282-001 160-GB, 5400-rpm 450495-001 120-GB, 7200-rpm 454987-001 120-GB, 5400-rpm 450494-001 100-GB, 7200-rpm 450493-001 80-GB, 7200-rpm 450497-001 80-GB, 5400-rpm 450496-001 Optical drives (include bezel) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...
  • Page 37 Description Spare part number 120-W non-PFC AC adapter 416391-001 120-W PFC AC adapter 391174-001 90-W non-PFC AC adapter 418873-001 90-W PFC AC adapter 418875-001 External MultiBay II 366143-001 External MultiBay II power cable and stand 366144-001 HP Extended Life Battery 367456-001 Label Kit 450499-001...

  • Page 38: Sequential Part Number Listing

    Description Spare part number ● Phillips PM2.0×2.0 broad-head screw ● Phillips PM2.0×2.0 screw ● Phillips PM1.5×3.0 screw ● Torx T8M2.5×7.0 screw ● Torx T8M2.5×4.0 screw ● Torx T6M2.0×5.0 screw Sequential part number listing Spare part Description number 391174-001 120-W PFC AC adapter 325814-001 Nylon carrying case 359118-001...
  • Page 39 Spare part Description number 418875-001 90-W PFC AC adapter 441075-001 Broadcom 802.11a/b/g WLAN module for use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 441075-002 Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central...
  • Page 40 Spare part Description number 441086-291 Intel 802.11a/b/g/n WLAN module for use in Japan 441086-AD1 Intel 802.11a/b/g/n WLAN module for use in South Korea 441090-001 Broadcom 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 441090-002 Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &...
  • Page 41 Spare part Description number 450471-171 Keyboard with pointing stick for use in Saudi Arabia (includes keyboard and pointing stick cable) 450471-201 Keyboard with pointing stick for use in Brazil (includes keyboard and pointing stick cable) 450471-211 Keyboard with pointing stick for use in Hungary (includes keyboard and pointing stick cable) 450471-221 Keyboard with pointing stick for use in the Czech Republic (includes keyboard and pointing stick cable) 450471-231...
  • Page 42 Spare part Description number 450472-231 Keyboard without pointing stick for use in Slovakia (includes keyboard cable) 450472-251 Keyboard without pointing stick for use in Russia (includes keyboard cable) 450472-281 Keyboard without pointing stick for use in Thailand (includes keyboard cable) 450472-291 Keyboard without pointing stick for use in Japan (includes keyboard cable) 450472-A41...
  • Page 43 Spare part Description number 450497-001 80-GB, 7200-rpm hard drive 450498-001 Display inverter 450499-001 Label Kit 450500-001 Display bezel 450570-001 Display Bracket Kit (includes left and right display hinges) 450571-001 Display cable 450572-001 Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN antenna transceivers and cables) 450573-001 Display Rubber Kit (includes display bezel rubber screw covers)
  • Page 44 Spare part Description number 450597-001 TouchPad with 3 pointing stick buttons and 3 TouchPad buttons (for use with keyboards with a pointing stick; includes TouchPad cable) 451377-001 Graphics card for use only with HP Compaq 8710w computer models (nVidia NB8E-GLM with 512 MB graphics subsystem memory operating at 800 MHz;...

  • Page 45: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 46: Cables And And Pointing Stick Connectors

    Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 47: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 48: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging.

  • Page 49: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 50: Unknown User Password

    Unknown user password NOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Security installs passwords into the ROM so that it is not affected when the RTC battery is removed. If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS.

  • Page 51: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 97 screws and screw locks, in 18 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 52: Battery

    Battery Description Spare part number 8-cell, 5.1-Ah, Li-ion battery 450477-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 53: Display Inverter And Ambient Light Sensor Board

    Display inverter and ambient light sensor board NOTE: If it has been determined that the display inverter or the ambient light sensor board are the components that must be replaced to complete the computer repair, the display assembly does not have to be removed.
  • Page 54 Remove the screw covers, screws, and stabilizer clips listed below. All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. (1) Two flat rubber screw covers (2) Two small oblong rubber screw covers (3) Four Phillips PM2.0×6.0 screws (4) Two stabilizer clips Flex the inside edges of the left and right sides (1) and the display bezel bottom edge (2) until the bezel disengages from the display assembly.
  • Page 55 Disconnect the ambient light sensor board cable (3) from the ambient light sensor board. Remove the Torx T8M2.5×4.0 screw (1) that secures the display inverter to the display enclosure. Release the inverter (2) from the display enclosure as far as the display panel cable and backlight cable allow.

  • Page 56: Hard Drive

    Hard drive Description Spare part number 250-GB, 5400-rpm hard drive 458219-001 200-GB, 7200-rpm hard drive 461876-001 160-GB, 7200-rpm hard drive 460282-001 160-GB, 5400-rpm hard drive 450495-001 120-GB, 7200-rpm hard drive 454987-001 120-GB, 5400-rpm hard drive 450494-001 100-GB, 7200-rpm hard drive 450493-001 80-GB, 7200-rpm hard drive 450497-001...
  • Page 57 Lift the right side of the hard drive cover (2), swing it to left, and remove the cover. The hard drive cover is included in the Plastics Kit, spare part number 450585-001. Loosen the Phillips PM2.5×13.0 captive screw (1) that secures the hard drive to the computer. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the left to disconnect it from the system board.
  • Page 58 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...

  • Page 59: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module (includes Bluetooth module cable) 450485-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 60: Primary Memory Module

    Primary memory module Description Spare part number 4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001 2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001 1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001 512-MB (PC2-5300, 667-MHz, DDR2) 450577-001 Before removing the primary memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures...

  • Page 62: Wlan Module

    WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001 Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
  • Page 63 Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech 441082-002 Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan ●...
  • Page 64 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable (2) is connected to the middle terminal on the WLAN module.

  • Page 65: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 450478-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 66: Optical Drive

    Optical drive Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001 DVD/CD-RW Combo Drive 450492-001 Blu-ray DVD-RW Drive 450489-001 DVD-ROM Drive 450488-001 Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 67 Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive. Component replacement procedures...

  • Page 68: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Keyboards with pointing stick (includes pointing stick cable): Belgium 450471-A41 Norway 450471-091 Brazil 450471-201 Portugal 450471-131 The Czech Republic 450471-221 Russia 450471-251 Denmark 450471-081 Saudi Arabia 450471-171 France 450471-051 Slovakia...
  • Page 69 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 70 Lift the upper left corner of the keyboard (1) and swing the left side of the keyboard (2) forward. Turn the computer right-side up, with the front toward you. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board.

  • Page 71: Expansion Memory Module

    Expansion memory module Description Spare part number 4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001 2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001 1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001 512-MB (PC2-5300, 667-MHz, DDR2) 450577-001 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 72: Touchpad

    TouchPad NOTE: All TouchPad spare part kits include a TouchPad cable. Description Spare part number For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad 450597-001 buttons For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001 Before removing the TouchPad, follow these steps: Shut down the computer.
  • Page 73 Lift the rear edge of the TouchPad (2) until it disengages from the top cover. Remove the TouchPad. Reverse this procedure to install the TouchPad. Component replacement procedures...

  • Page 74: Modem Module

    Modem module Description Spare part number Modem module 443899-001 Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 75: Switch Cover

    Switch cover Description Spare part number Switch cover (includes LED board and cable) 450479-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Lift the front edge of the switch cover (2) until it disengages from the computer. Release the ZIF connector (1) to which the LED board cable is connected and disconnect the cable from the system board. Remove the switch cover (2). Reverse this procedure to install the switch cover.

  • Page 77: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 450481-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 78: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 450594-001 Before removing the fan/heat sink assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 79 Remove the fan/heat sink assembly (2) by sliding it forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits.

  • Page 80: Graphics Card

    Graphics card NOTE: All graphics card spare part kits include replacement thermal material. Description Spare part number For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468952-001 For use only with HP Compaq 8710w computer models with processors with 2- or 4-MB L2 cache 451377-001 (nVidia NB8E-GLM graphics card with 512 MB graphics subsystem memory operating at 800 MHz) For use only with HP Compaq 8710p computer models with processors with 2- or 4-MB L2 cache...
  • Page 81 Remove the graphics card (3) by sliding it away from the graphics card slot at an angle. NOTE: The graphics card is designed with a notch (4) to prevent incorrect installation. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed.

  • Page 82: Heat Sink

    Heat sink NOTE: Replacement thermal material is included with all heat sink spare part kits. Description Spare part number For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468593-001 For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450593-001 Before removing the processor heat sink, follow these steps: Shut down the computer.

  • Page 83: Processor

    Reverse this procedure to install the processor heat sink. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink (1) and the processor (2) each time the processor heat sink is removed. Thermal material is included with all processor heat sink and processor spare part kits.
  • Page 84 Remove the battery (see Battery on page 44). Remove the following components: Keyboard (see Keyboard on page Switch cover (see Switch cover on page Fan/heat sink assembly (see Fan/heat sink assembly on page Processor heat sink (see Heat sink on page Remove the processor: Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

  • Page 85: Display Assembly

    Display assembly NOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables. Description Spare part number 17.0-inch, WUXGA+ WVA AntiGlare display assembly 450582-001 17.0-inch, WSXGA+ WVA AntiGlare display assembly 450580-001 17.0-inch, WSXGA+ WVA BrightView display assembly 450581-001 17.0-inch, WXGA+ AntiGlare display assembly 450583-001...
  • Page 86 Disconnect the display panel cable (1) from the system board. Remove the wireless antenna cables, the microphone cable, and the microphone extension cable from the clips (2) and routing channels built into the top cover. Disconnect the microphone cable (3) from the microphone extension cable. Open the computer as far as possible.
  • Page 87 If it is necessary to replace the display bezel or display hinges, remove the rubber screw covers listed below. All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. NOTE: Display inverter and ambient light sensor board on page 45 for display inverter and ambient light sensor board replacement instructions.
  • Page 88 Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (3). The display bezel is available using spare part number 450500-001. Remove the four mylar screw covers (1) from the left and right sides of the display enclosure.
  • Page 89 Remove the following screws: (1) Two Torx T8M2.5×4.0 screws on the display panel top edge (2) Two Torx T8M2.5×7.0 screws on the display panel bottom edge (3) One Torx T8M2.5×4.0 screw that secures the ambient light sensor to the display enclosure (4) One Torx T8M2.5×4.0 screw that secures the display inverter to the display enclosure Remove the display panel from the display enclosure.
  • Page 90 Remove the display hinges (2). The left and right display hinges are included in the Display Bracket Kit, spare part number 450570-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 91: Top Cover

    Top cover NOTE: All top cover spare part kits include a fingerprint reader board and cable. Description Spare part number For use only with HP Compaq 8710w computer models 451379-001 For use only with HP Compaq 8710p computer models 450595-001 Before removing the top cover, follow these steps: Shut down the computer.
  • Page 92 Disconnect the fingerprint reader board cable from the system board. Remove the three Torx T8M2.5×7.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until it rests at an angle. Swing the rear edge of the top cover (2) up and forward until it disengages from the base enclosure. Chapter 4 Removal and replacement procedures...

  • Page 93: Speaker Assembly

    Remove the top cover (3). Reverse this procedure to install the top cover. Speaker assembly Description Spare part number Speaker assembly 450592-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 94 Remove the speaker assembly (2) from the base enclosure. Reverse this procedure to install the speaker assembly. Chapter 4 Removal and replacement procedures...

  • Page 95: System Board

    System board NOTE: Replacement thermal material is included with all system board spare part kits. Description Spare part number For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468591-001 For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450482-001 Before removing the system board, follow these steps: Shut down the computer.
  • Page 96 ● Processor (see Processor on page ● PC Card assembly (see PC Card assembly on page Remove the system board: Turn the computer upside down, with the front toward you. Remove the Torx T8M2.5×4.0 screw that secures the system board to the base enclosure. Turn the computer right-side up, with the front toward you.
  • Page 97 Remove the two Torx T8M2.5×7.0 screws (1) that secure the system board to the base enclosure. Use the optical drive connector (2) to lift the right side of the system board (3) until it rests at an angle. Remove the system board (4) by sliding it away from the base enclosure at an angle. If it is necessary to replace the Bluetooth module cable, remove the cable (1) from the clips (2) and (3) built into the base enclosure.
  • Page 98 If it is necessary to replace the microphone extension cable, disconnect the cable (1), push the cable from the clips (2), and remove the cable(3). The microphone extension cable is available using spare part number 450578-001. If it is necessary to replace the RJ-11 connector cable, remove the RJ-11 connector (1) from the clip built into the base enclosure.

  • Page 99: Usb/Audio Board

    Remove the RJ-45 connector cable (2) from the clips and routing channel built into the base enclosure. Reverse the preceding procedure to install the system board, Bluetooth module cable, microphone extension cable, RJ-11 cable, and RJ-45 cable. USB/audio board Description Spare part number USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450483-001...

  • Page 100: Pc Card Assembly

    Speaker assembly (see Speaker assembly on page System board (see System board on page Remove the USB/audio board: Remove the USB/audio board cables (1) from the clips (2) built into the base enclosure. Remove the Torx T8M2.5×4.0 screw (3) that secures the USB/audio board to the base enclosure. Lift the left side of the USB/audio board (4) until the USB and audio connectors disengage from the openings in the base enclosure.
  • Page 101 Graphics card (see Graphics card on page Processor heat sink (see Heat sink on page Display assembly (see Display assembly on page Top cover (see Top cover on page Speaker assembly (see Speaker assembly on page System board (see System board on page Remove the PC Card assembly: Turn the system board upside down, with the PC Card eject button toward you.

  • Page 102: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 103: Using Computer Setup

    Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...

  • Page 104: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ●...

  • Page 105: Security Menu

    Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. ● Password options Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● DriveLock passwords Enable/disable DriveLock on any computer hard drive.

  • Page 106: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. ● Boot options Set f9, f10, and delay when starting up. ●...
  • Page 107 Select To do this ● Built-In Device Options Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ●...

  • Page 108: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 27.5 cm 10.8 in Width 39.3 cm 15.5 in Height (front to rear) 3.3 to 3.9 cm 1.3 to 1.5 in Weight (equipped with 8-cell battery, 80-GB/5400-rpm hard 3.4 kg 7.5 lbs drive, optical drive, one 1024-MB memory module, WLAN module, pointing stick, TouchPad, and nVidia GM84 graphics card;...

  • Page 109: Inch, Wuxga+Wva Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, WUXGA+WVA display specifications Metric U.S.

  • Page 110: Inch, Wsxga+Wva Display Specifications

    17.0-inch, WSXGA+WVA display specifications Metric U.S. Dimensions Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.172 ×...

  • Page 111: Inch, Wxga+Wva Display Specifications

    17.0-inch, WXGA+WVA display specifications Metric U.S. Dimensions Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.259 ×...

  • Page 112: Hard Drive Specifications

    Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g...

  • Page 113: Dvd±Rw And Cd-Rw Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), Multisession RW, DVD-RAM CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 114: Dvd/Cd-Rw Combo Drive Specifications

    DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Center hole diameter...

  • Page 115: Dvd-Rom Drive

    DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 116: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System memory map specifications Size Memory address...

  • Page 117: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 118: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 119 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 120: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 450591-001, and the Display Screw Kit, spare part number 450574-001. 112 Chapter 7 Screw listing...

  • Page 121: Phillips Pm2.0×17.0 Captive Screw

    Phillips PM2.0×17.0 captive screw Color Quantity Length Thread Head diameter Black 17.0 mm 2.0 mm 5.0 mm Where used: 2 captive screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips) Phillips PM2.0×17.0 captive screw 113...

  • Page 122: Phillips Pm2.5×13.0 Captive Screw

    Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Black 13.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the hard drive to the computer (screw is captured on the hard drive bracket) 114 Chapter 7 Screw listing...

  • Page 123: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 115...

  • Page 124: Phillips Pm2.5×5.0 Captive Screw

    Phillips PM2.5×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: 3 captive screws that secure the memory module/WLAN module compartment cover to the computer (screws are captured on the cover by C-clips) 116 Chapter 7 Screw listing...

  • Page 125: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×4.0 screw 117...
  • Page 126 Where used: 2 screws that secure the modem module to the system board Where used: 8 screws that secure the display hinges to the display panel Where used: 4 screws that secure the PC Card assembly to the system board 118 Chapter 7 Screw listing...

  • Page 127: Torx Tm2.5×9.0 Screw

    Torx TM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the TouchPad to the computer (3) Five screws that secure the display assembly to the computer Torx TM2.5×9.0 screw 119...
  • Page 128 Where used: 14 screws that secure the top cover to the computer 120 Chapter 7 Screw listing...

  • Page 129: Torx Tm2.5×4.0 Screw

    Torx TM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the switch cover to the base enclosure Where used: One screw that secures the power button board to the switch cover Torx TM2.5×4.0 screw 121...
  • Page 130 Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the display panel to the display enclosure Where used: (1) Two screws that secure the display panel to the display enclosure (2) One screw that secures the ambient light sensor to the display enclosure (3) One screw that secures the display inverter to the display enclosure 122 Chapter 7 Screw listing...
  • Page 131 Where used: One screw that secures the system board to the base enclosure Torx TM2.5×4.0 screw 123...

  • Page 132: Phillips Pm2.5×9.0 Captive Screw

    Phillips PM2.5×9.0 captive screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: 3 captive screws that secure the keyboard to the computer 124 Chapter 7 Screw listing...

  • Page 133: Torx T8M2.5×7.0 Screw

    Torx T8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan/heat sink assembly to the computer Where used: 2 screws that secure the display panel to the display enclosure Torx T8M2.5×7.0 screw 125...
  • Page 134 Where used: 3 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the system board to the base enclosure Where used: One screw that secures the USB/audio board to the base enclosure 126 Chapter 7 Screw listing...

  • Page 135: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the display bezel to the display enclosure Phillips PM2.5×7.0 screw 127...

  • Page 136: Torx T8M2.0×10.0 Captive Screw

    Torx T8M2.0×10.0 captive screw Color Quantity Length Thread Head diameter Black 10.0 mm 2.0 mm 5.0 mm Where used: 4 captive screws that secure the fan/heat sink assembly to the system board 128 Chapter 7 Screw listing...

  • Page 137: Hex Metric Hm5.0×10.0 Standoff

    Hex Metric HM5.0×10.0 standoff Color Quantity Length Thread Head diameter Silver 10.0 mm 2.5 mm 5.0 mm Where used: 2 standoffs that secure the graphics card to the system board Hex Metric HM5.0×10.0 standoff 129...

  • Page 138: Phillips Pm2.5×7.0 Captive Screw

    Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the processor heat sink to the base enclosure 130 Chapter 7 Screw listing...

  • Page 139: Phillips Pm2.0×6.0 Screw

    Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the display bezel to the display enclosure Phillips PM2.0×6.0 screw 131...

  • Page 140: Backup And Recovery

    Backup and recovery Backup and recovery using Windows Vista Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.

  • Page 141: When To Back Up

    With HP Backup & Recovery Manager, you can perform the following tasks: ● Backing up your information regularly to protect your important system files ● Creating system recovery points that allow you to reverse undesireable changes to your computer by restoring the computer to an earlier state ●...

  • Page 142: Backing Up The Entire Hard Drive

    To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Create or manage backups, and then click Next. Click Back up user created files and folders, and then click Next. Follow the on-screen instructions.

  • Page 143: Creating Recovery Points

    Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 144: Performing A Recovery From The Recovery Discs

    Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ●...

  • Page 145: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Perform a recovery, and then click Next. Follow the on-screen instructions.

  • Page 146: Backup And Recovery Using Windows Xp

    Backup and recovery using Windows XP Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.

  • Page 147: When To Back Up

    When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using HP Backup and Recovery Manager. ●...

  • Page 148: Backing Up The Entire Hard Drive

    Click Back up individual files and folders, and then click Next. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE: A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.

  • Page 149: Creating Recovery Points

    Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 150: Performing A Recovery From The Recovery Discs

    Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ●...

  • Page 151: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next. Click Recover important files or the entire system, and then click Next. Follow the on-screen instructions.

  • Page 152: Connector Pin Assignments

    Connector pin assignments 1394 Signal Twisted pair B- Twisted pair B+ Twisted pair A- Twisted pair A+ Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground 144 Chapter 9 Connector pin assignments...

  • Page 153: Audio-In (Microphone)

    Audio-in (microphone) Signal Audio signal in Audio signal in Ground External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Audio-in (microphone) 145...

  • Page 154: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock– No connect DDC clock DDC data Ground...

  • Page 155: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem) 147...

  • Page 156: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 148 Chapter 9 Connector pin assignments...

  • Page 157: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground Universal Serial Bus 149...

  • Page 158: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 159: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland Taiwan BSMI...

  • Page 160: 11 Recycling

    11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and and pointing stick causing exposure to the mercury.
  • Page 161 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 162 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 163 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 164 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and and pointing stick causing exposure to the mercury.
  • Page 165 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 166: Index

    Index Symbols/Numerics battery buttons 8 1394 port location 16 display 7 location 14 removal 44 fingerprint reader 8 pin assignments 144 spare part number 22, 34, front 13 keys 9 battery bay 16 left-side 14 AC adapter battery latches 16 lights 10 spare part numbers 36 battery light 10, 13...
  • Page 167 product description 3 removal 58 feet spare part number 29, 30 spare part number 25, 28, locations 43 display assembly spare part number 22, 35, removal 77 spare part numbers 29, 30, spare part numbers 18, 35, File menu 96 specifications 107 fn key 9 display bezel...
  • Page 168 HP Extended Life Battery, spare num lock 10 network jack part number 29, 30 power 10, 13 location 15 HP Fingerprint Sensor 9 volume down 11 pin assignments 148 volume mute 11 num lock light 10 volume up 11 I/O address specifications 110 wireless 10, 13 info button 8 operating system, product...
  • Page 169 Plastics Kit Ethernet 4 RTC battery contents 26 external media cards 4 removal 57 spare part number 21, 26, graphics 1 spare part number 22, 34, hard drives 3 pointing device keyboard 5 Rubber Kit, spare part components 12 memory module 2 number 22, 35 product description 5 microphone 3...
  • Page 170 system backup 134, 140 volume up light 11 system board removal 87 Windows applications key 9 spare part numberS 87 Windows logo key 9 spare part numbers 22, 34, Wireless Antenna Kit, spare part number 19, 34 System Configuration menu 98 wireless antennae system DMA 108 disconnecting 56...

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