Troubleshooting; The Computer Does Not Detect The Optical Drive - HP 6930p - EliteBook - Core 2 Duo 2.8 GHz User Manual

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Troubleshooting

The computer does not detect the optical drive

If Windows does not detect the optical drive, use Device Manager to troubleshoot the device and then
update, disable, or uninstall the device driver.
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives. Look for an optical drive listing.
4. Right-click the optical device listing to perform the following tasks:
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Update driver software
●
Disable
●
Uninstall
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required default drivers.
●
Click Properties to see if the device is working properly.
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The Properties window provides details about the device to help you troubleshoot issues.
Click the Driver tab to update, disable, or uninstall drivers for this device.
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