Table of Contents
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Product Support Guide
Version 1.1 (01/08/08)
Product
Code
J015
Product Code: J015
Launch Date: 12/03/2007
S/N Configuration: R18YMMxxxxx
Training Information
Service training (self-paced) should be completed before the first machine is delivered to users. The training will be performed
based on local training strategies for this product.
Due to the many servicing similarities between the J012/J013/J014/J015/J016 and the
J001/J003/J007/J010/J011 predecessor models, Service Professionals currently certified on the predecessor models have
been automatically certified by Ricoh University on the new GelSprinter series.
It is strongly recommended that all the information provided in this J012/J013/J014 and J015/J016
Service Documentation Update Package be thoroughly reviewed by all automatically certified
Service Professionals prior to performing any service. It is also strongly recommended that Service
Professionals review this material while they have access to a J012/J013/J014 or J015/J016 preferably with all options.
This update package is intended only for Service Professionals who currently hold certification on the J001/J003 and
J007/J010/J011 products (predecessor models). Service Professionals who are not currently certified on any of the
predecessor models can achieve certification on the J012/J013/J014 and J015/J016 by completing the GelSprinter series Self-
pace CBT/WBT.
Call avoidance is a key of the training to minimize the service cost.
Self Pace Order Number
J015
Service Documentation Update Package:
J015
Series CBT Package
J015
Service Manual:
J015
Parts Catalog:
J015
Point to Point:
MODEL: J015
Product Support Guide
Gestetner
GX2500
Lanier
Ricoh
GX2500
GX2500
Order number
Order number
Order number
Order number
Order number
1
Savin
GX2500
003285MIU
003206MIU
003288MIU
003289MIU
NA
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Table of Contents
Related Manuals for Ricoh Aficio GX2500
Summary of Contents for Ricoh Aficio GX2500
- Page 1 Due to the many servicing similarities between the J012/J013/J014/J015/J016 and the J001/J003/J007/J010/J011 predecessor models, Service Professionals currently certified on the predecessor models have been automatically certified by Ricoh University on the new GelSprinter series. It is strongly recommended that all the information provided in this J012/J013/J014 and J015/J016 Service Documentation Update Package be thoroughly reviewed by all automatically certified Service Professionals prior to performing any service.
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Page 2: General Information
Ricoh Savin Product Code J015 Not releasing GX2500 GX2500 GX2500 2a. EDP Codes: Order Model GX2500 number J015 Ricoh Aficio GX2500 405597 J015 Gestetner GX2500 405597 J015 Lanier GX2500 405597 405597 J015 Savin GX2500 2b. Branding Kits: Gestetner: Branding GX2500... -
Page 3: High Productivity
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) GX3a Optional Network Interface Board None C. Accessories & Supplies: Accessory Order number Ricoh / Savin Lanier 0405659 Network interface board J517f or J015 405659 D. Supplies: Yield Savin Memo for Lanier... - Page 4 Product Support Guide MODEL: J015 Version 1.1 (01/08/08) B. Comparison Chart vs. Previous model There are no previous models for J015 (GX2500). It is a lower model to the J007, GX3000. J015 vs J007 (GX 3000) J015 (GX2500) J007 (GX3000) Duplex units Standard B/W &...
- Page 5 D. Continuous Print Speed (PPM): Simplex (A4) Paper Type Print mode RPCS driver Macintosh driver High Speed Plain Paper Mode (Using Ricoh original chart, not J1/J6 chart) 300 x 150 28.0 High Speed 300 x 150 18.0 Speed Priority 600 x 300 10.0...
- Page 6 Product Support Guide MODEL: J015 Version 1.1 (01/08/08) Delivery Face-up Medium J015 Normal/Ink Jet Postcards Output Tray Capacity Glossy Paper Envelopes Paper Size Same as paper feed Output Tray Full Detection Paper Media Size and Weight: Size: Letter, Legal, Executive, B5(LEF) - A4, Envelope: C5, C6, DL, COM10, Monarch Width: 90-216mm.
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Page 7: Interface Specification
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) 16 Kai 267 x 195 mm 16 Kai 195 x 267 mm Com10 41/8" x 71/2 " 37/8" x LEF LEF Monarch 71/2 " 114 x 162 mm 162 x 229 mm DL Env 110 x 220 mm Supported... -
Page 8: Bundled Utilities
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) Windows Server 2003. • You must use USB 1.1 if you use Windows 98 or Windows Me. The printer is set for "Auto Detection" by default. In this mode the printer can use either USB 1.1 or USB 2.0. H. -
Page 9: Point And Print
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) • Ver. 4.0 or later is required for Windows NT. • Windows NT does not support a USB connection to the printer. Use a network connection. • The USB connection is supported by Windows 98, Windows Me, Windows 2000, Windows XP, Windows Server 2000. -
Page 10: Printing Functions
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) P. SAP R/3 environments (DT v006): Not Supported Q. Printing Functions: Job Spool Sort Sub Paper Size Extend A4Width Adjustment Registration Adjustment Color Registration Adjustment Image Density R. Drivers: RPCS PCL 5c PCL 6 Raster Job Binding... -
Page 11: Reliability Information
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) Rating Power Specifications: 120V, 60Hz Power Consumption: Max. : 35W or less Warm-Up Time: 35 seconds or less Default Energy Star Mode Selectable US version UL UL60950 Safety Standard US version FCC Part15 Class B Environmental Standard US version EnergyStar Stand by... -
Page 12: Training Information
Due to the many servicing similarities between the J012/J013/J014/J015/J016 and the J001/J003/J007/J010/J011 predecessor models, Service Professionals currently certified on the predecessor models have been automatically certified by Ricoh University on the new GelSprinter series. It is strongly recommended that all the information provided in this J012/J013/J014 and J015/J016 Service Documentation Update Package be thoroughly reviewed by all automatically certified Service Professionals prior to performing any service. -
Page 13: Operation Panel
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) XIII. Operation Panel Key/Indicator What It Does Power Push to turn the printer on/off Job Reset Push to cancel the print job in progress. Form Feed When the printer is offline, push to print all the data in the printer buffer. Escape Push to restore the display to the previous condition. -
Page 14: Display Menu Summary
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) The printer shows a 6-level dynamic display that keeps the operator informed about the status of the ink levels in the tanks. The example below for Black (K) shows the progression in the display from full on the left to completely empty on the right. - Page 15 Product Support Guide MODEL: J015 Version 1.1 (01/08/08) Registration Adjusts the print starting point for each paper tray. Use the Nozzle Check test pattern as reference. Key Repeat Enables/disables repetition of a key pushed and held down on the operation panel.
- Page 16 Product Support Guide MODEL: J015 Version 1.1 (01/08/08) panel display. English English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Portuguese. Default: English XV. Reports and Prints A. To print the System Summary 1. Push [Menu] and select "List/Test Print". 2.
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Page 17: Status Reports
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) 4. [ ] 4 times> "5000"> [#Enter] 5. [ ] twice> "5200"> [Yes] x 3 times PRINT SMC 5200 6. [#Enter] PRINT SMC EXEC 7. [#Enter]> "RUNNING" • Wait for the report to print (it does not start immediately). •... - Page 18 Product Support Guide MODEL: J015 Version 1.1 (01/08/08) The counter lists the number of prints. The print totals do not include the number of test patterns that have been printed. The counter keeps totals for these items: • Total Full Color. The total number of sheets printed with in color. •...
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Page 19: Engine Summary Chart
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) To print the Service Summary: 1. Confirm that paper is loaded in the paper tray. 2. [Menu]> "Counter"> > "List/Test Print". 3. [#Enter]> "Config. Page"> [#Enter]> "Processing…" H. System Summary 2 (Log Data) 1. -
Page 20: Firmware Update
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) 4. [ ] x 4 times> "5000"> [#Enter] 5. [ ] twice> "5200"> [#Enter] x 3 times PRINT SMC 5200 6. [#Enter] PRINT SMC EXEC 7. [#Enter]> "RUNNING" • Wait for the report to print (it does not start immediately). •... -
Page 21: Self-Diagnostic Test Flow
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) If you are using 3, 4, 5, or 6, you must login as an administrator or as a user with administrator privileges. The RPCS raster printer driver for the machine must be installed on the computer. The TWAIN driver for this machine must be installed on the computer. -
Page 22: Initialization Sequence At Power On
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) A. Initialization Sequence at Power On... -
Page 23: Service Tables
Product Support Guide MODEL: J015 Version 1.1 (01/08/08) XIX. Service Tables There are two service modes for this machine: A. Service Mode. This mode is menu driven and includes important items for some adjustments as well as other important functions such as displaying the firmware version number, clearing the memory, printing reports, and so B. -
Page 24: Contact Information
Savin/Gestetner: (800) 291-6044 Lanier: (800) 333-3147 Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993 Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995...