GE JGB910 Owner's Manual & Installation Instructions page 53

Before YouCall For Service...
Troubleshooting -tips
Save time and money! Reviewthe charts on the following
pages first and you may not need to call for service.
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i_/e_ Possible Causes What To Do
Topburners do notlight Plug
on range is not completely • Make sure electrical plug is I)lugged into a live, properly
or do notburn evenly inserted in the electrical outlet, grounded outlet.
Burner slits on the side of the • I?.emove tile burner heads and clem_ them. Check the
burner may be dogged, electrode m'ea for burned-on food or grease. See the
Care and cleaning of the range section.
hnproper burner assembly.
* Make
sure the burner parts are installed correctly.
See the Care and
cleaning of the
range section.
Burner flames very
hnproper air to gas ratio.
* /f range
is connected to l.P gas, contact tile person
large or yellow who installed your range or lnade tile conversion.
Surface burnerslight
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during clemfing or
moving.
• To check
tile oven gas shut-off valve, remove the
warming drawer (see tile Care and cleaning of the range
section) and look for tile gas sht]t-oif lever at tile back
of tile range. Follow tile directions
in box A or B that
match
your regulator
type.
}ULL TOOPEN.
Scratches (may appear
as cracks) on cooktop
glass surface
Incorrect cleaning
methods being used.
Cookwa_e with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwa_e and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remoxable. Tiny scratches will become
less visible in time as a result ot cleaning.
• To avoid scratches, use tile recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoins.
Areas of discoloration
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the glass cooktop
before next use.
surface
Hot surface on a model with • This is normal. The cooking zones may change color
a light colored glass cooktop, when hot or cooling down. This is temporary :rod
will disappear
as the glass cools to room telnl)erature.
Plastic melted Hot cooktop crone into
• See the Glass surface Potential for permanent damage
to the glass cooktop contact with plastic placed Section in tile Cleaning the glass surface section.
surface on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for rel)lacemeut.
of the cooktop on the cooktop.
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