HP Media Center m1000 - Desktop PC Support Manual
Warranty and support guide
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Also See for Media Center m1000 - Desktop PC:
- Software manual (162 pages) ,
- Configuration (12 pages) ,
- Quick setup (2 pages)
Table of Contents
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Warranty and Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
Before contacting HP Total Care, it's important to have the following
information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________
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Table of Contents
Related Manuals for HP Media Center m1000 - Desktop PC
Summary of Contents for HP Media Center m1000 - Desktop PC
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Page 1: Warranty And Support Guide
Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week Before contacting HP Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. -
Page 3: Don't Forget To Register
Don’t Forget to Register! Registration is quick, easy and offers: • Click “Register with HP” E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver on your desktop or go to: updates specific to the product(s) you own. www.register.hp.com •... -
Page 4: Troubleshooting
Prodigy Internet Services Veritas (only CD-RW and DVD+RW/+R models) 1-800-213-0992 — www.prodigy.com www.veritas.com Quicken Basic (Intuit) Yahoo! — User Support 1-900-555-4688 — www.intuit.com www.yahoo.com Troubleshooting For help on problems you may be experiencing when you Solution describes what you should do to try to solve the install your PC, refer to the following pages for possible problem. -
Page 5: Internet Access
Internet Access Symptom Problem Solution Cannot connect to the Internet Service Provider (ISP) Verify Internet settings, or contact your ISP for assistance. Internet. account is not set up properly. Modem is not set up properly. Reconnect the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a LAN (local area network). -
Page 6: Recovering From Software Problems
Power Symptom Problem Solution PC will not turn on or start. PC is not securely connected to Ensure that cables connecting the PC to the external power an external power source. source are plugged in properly. Green power supply light on When the cables connecting the PC to the external power back of PC is out. - Page 7 • • Turn Off Computer When you turn off the computer Application and Driver Recovery If the problem and then turn it on again, you force the PC to copy the with the PC seems to be with only one program or one operating system into its memory and to clear some driver, it may be that the application program or the tracking information.
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Page 8: Creating Recovery Cds/Dvds
Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. NOTE: A hard disk drive is a disk inside the computer that stores the operating system, programs, and data. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience. -
Page 9: Using The Recovery Tools Cd
The number of CDs/DVDs in the recovery set depends on To Create or to Start the Recovery Tools CD: your PC model. The program tells you the number of blank 1 Click Start on the taskbar. discs needed to make the set. The process takes some time, 2 Choose All Programs. -
Page 10: Starting System Recovery If The Pc Is Not Responding
Make your own recovery discs (CDs or DVD) before you To Start Application Recovery: need them; see “Creating Recovery CDs/DVDs.” You can 1 Close all applications and folders. also make the Recovery Tools CD. This CD contains utilities 2 Uninstall the existing (damaged) application. that allow you to make changes to your hard disk drive;... -
Page 11: Starting System Recovery Using Recovery Discs
3 Turn off the PC: System Recovery Using • If the PC works: Click Start on the taskbar, click Recovery Discs Turn Off Computer, and then click Turn Off. Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Creating •... -
Page 12: Hp Total Care
Warranty and License Information In some cases, HP will ask for a credit card as collateral for HP Total Care the part and will charge you for the retail price of the part HP Total Care provides fast, friendly, and effective expert if the failed part is not returned within thirty (30) days. -
Page 13: Protect Your Investment
Limited Warranty as “HP Hardware Products”) sold by equipment even if it is not an HP product; we take back all or leased from Hewlett-Packard Company, its worldwide makes and models. Visit our Web site to find out how easy subsidiaries, affiliates, authorized resellers, or it is to recycle: www.hp.com/recycle... -
Page 14: Exclusive Remedy
Unless otherwise stated, and to the extent permitted by local YOU SHOULD MAKE PERIODIC BACKUP COPIES law, new HP Hardware Products may be manufactured OF THE DATA STORED ON YOUR HARD DRIVE OR using new materials or new and used materials equivalent OTHER STORAGE DEVICES AS A PRECAUTION to new in performance and reliability. -
Page 15: Limited Warranty Period
THIS LIMITATION OF LIABILITY APPLIES WHETHER service. If applicable, HP will determine in its sole discretion DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER that customer self repair is the appropriate method of THIS LIMITED WARRANTY OR AS A TORT CLAIM warranty service. -
Page 16: Options And Software Limited Warranties
Software Technical Support Options and Software Software Technical Support for your HP Software, HP Limited Warranties pre-installed third-party software and third-party software purchased from HP is available from HP via multiple contact The Limited Warranty terms and conditions for most methods, including electronic media and telephone, for HP-branded options (HP Options) are as set forth in the ninety (90) days from date of purchase. -
Page 17: End User License Agreement
(a) you (either an individual or software license agreement accompanying such Freeware a single entity) and (b) Hewlett-Packard Company (“HP”) whether in the form of a discrete agreement, shrink wrap that governs your use of any Software Product, installed... - Page 18 EULA, the terms of this EULA shall control. damages that you might incur, the entire liability of HP and © 2004 Hewlett-Packard Development Company, L.P. any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be...
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Page 19: Declaration Of Conformity
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143) North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10500 Ridgeview Ct., Cupertino, CA 95015-4010. Phone: (408)-343-5000... -
Page 20: Operating Specifications
Operating Specifications Electrical ratings: AC INPUT 100–240V , 4A 50–60 HZ Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulatory and Safety Information WARNING: Text set off in this manner indicates WARNING: This equipment has been tested and that failure to follow directions could result in... -
Page 21: Consumer Information And Fcc Requirements
Consumer Information and FCC ENERGY STAR Compliance Requirements Products marked with the ENERGY ® STAR logo on the packaging box Telephone Connection • qualify with the U.S. Environmental This equipment complies with Part 68 of the Federal Protection Agency’s ENERGY STAR Communications Commission rules. -
Page 22: Additional Safety Information
AC Power Safety Warning WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of WARNING: Install the computer near an AC the total load to be connected to a telephone outlet. The AC power cord is your PC’s main AC loop;... -
Page 23: Laser Safety Statement
Lightning Protection Laser Safety Statement For added protection of any product during a lightning Class 1 LED Product storm, or when it is left unattended and unused for long The CD and DVD drives contain a laser system and are periods of time, unplug the product from the wall outlet and classified as a “Class 1 Laser Product”...