Page 1 HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array user guide This document applies to the EVA4000/6000/8000 and EVA4100/6100/8100 models only. Part number: 5697-8037 Tenth edition: April 2009...
Page 2 Legal and notice information © Copyright 2005, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
Contents About this guide ................. 17 Intended audience ........................17 Product models ......................... 17 Related documentation ......................17 Document conventions and symbols ..................... 18 Rack stability ..........................19 HP technical support ......................... 19 Customer self repair ........................19 Subscription service ........................20 HP websites ..........................
Page 4 Host information ......................35 Setting up a controller pair using the OCP ................35 Entering the WWN ...................... 35 Entering the WWN checksum ..................36 Entering the storage system password ................37 Installing HP Command View EVA ..................37 Installing optional EVA software licenses ................38 3 Enterprise Virtual Array operation ............
Page 5 Muting or unmuting the audible alarm ................67 Disabling the audible alarm ..................68 Enclosure number feature ....................68 Error Condition Reporting ..................... 72 Reporting group feature ....................75 Fibre Channel loop switches ....................... 76 30-10022-01 loop switch ....................76 Power-on self test (POST) ....................
Page 6 Removing a battery ......................108 Installing a battery ......................108 Verifying proper operation ....................109 Replacing a controller blower ....................109 Before you begin ......................109 Verifying component failure ....................110 Removing a blower ......................110 Installing a blower ......................111 Verifying proper operation ....................
Page 7 Laser safety warnings ....................131 Compliance with CDRH regulations ................131 Certification and classification information ................131 Canadien notice (avis Canadien) ..................132 Class A equipment ..................... 132 Class B equipment ..................... 132 European union notice ...................... 132 Notice for France ......................132 WEEE Recycling Notices ....................
Page 8 0.3.en.03 UNRECOVERABLE condition—Blower failure ..........151 0.3.en.04 UNRECOVERABLE condition—Blower internal ..........151 0.3.en.05 NONCRITICAL condition—Blower missing ............. 151 0.3.en.06 UNRECOVERABLE condition—No blowers installed ........152 Temperature conditions ..................... 152 0.4.en.01 NONCRITICAL condition—High temperature ..........153 0.4.en.02 CRITICAL condition—High temperature ............153 0.4.en.03 NONCRITICAL condition—Low temperature ...........
Page 9 8.7.en.12 NONCRITICAL condition—I/O Module NVRAM read failure ......166 8.7.en.13 NONCRITICAL condition—I/O module removed ..........166 Host conditions ........................ 166 C Controller fault management ............169 Using HP Command View EVA ....................169 GUI termination event display ....................169 GUI event display ......................170 Fault management displays ....................
Page 10 Requirements ......................190 HBA configuration ..................... 190 Risks ........................190 Limitations ......................... 190 Tru64 UNIX configuration ....................191 Requirements ......................191 HBA configuration ..................... 191 Risks ........................192 OpenVMS configuration ....................193 Requirements ......................193 HBA configuration ..................... 193 Risks ........................193 Limitations .........................
Page 11 Figures Storage system hardware components ............... 26 EVA8000/8100 configuration ................. 30 EVA6000/6100 configuration ................. 31 EVA4000/4100 configuration ................. 32 Location of the World Wide Name labels ..............36 Disk drive activity indicator ..................46 Sequential building of vertical disk groups ..............47 Removing the drive blank ..................
Page 12 Rack PDM ......................96 Rack AC power distribution ..................97 Single rack configuration floor space requirements ............98 Raising a leveler foot ....................99 Typical product label ..................... 102 Disk drive label ..................... 102 Battery status indicators ..................108 Removing a battery ....................108 Installing a battery ....................
Page 13 GUI termination event display ................. 169 Typical HP Command View EVA Event display ............170 Mounting space dimensions ................... 173 Single path HBA server without OpenVMS or Tru64 UNIX ......... 184 Single path HBA server with OpenVMS or Tru64 UNIX ..........185 HP-UX configuration ....................
Page 14 Tables Document conventions ..................... 18 Push button functions ....................35 Failback preference behavior ..................40 Failback Settings by operating system ................ 41 Impact on virtual disk presentation when changing failover/failback setting ....42 Operational I/O module status indicators ..............56 Non-operational I/O module status indicators ............
Page 15 Enterprise storage system AC input line voltages ............140 Power Data (North America/Europe/Japan) maximum configuration ......141 EVA4x00 power specifications — 208 Volts ............. 141 EVA4x00 power specifications — 230 Volts ............. 141 EVA6x00 power specifications — 208 Volts ............. 142 EVA6x00 power specifications —...
Page 17: About This Guide
About this guide This user guide provides the following information: • Description of the HP StorageWorks Enterprise Virtual Array family and its components • Starting your storage system • Operating your storage system • Regulations and specifications • EMU-generated error condition reports •...
Page 18: Document Conventions And Symbols
• HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array connectivity documentation (operating system-specific) You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Click Disk Storage Systems or Storage Software under Storage, and then select your product. Document conventions and symbols Table 1 Document conventions Convention...
Page 19: Rack Stability
NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Rack stability WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. •...
Page 20: Subscription Service
Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: •...
Page 21: Enterprise Virtual Array Description
1 Enterprise Virtual Array description This chapter provides an overview of Enterprise Virtual Array and its components. Introduction to the Enterprise Virtual Array The HP StorageWorks Enterprise Virtual Array family is a high performance, scaled capacity, on-demand, "virtual" RAID storage system. This storage system is designed for environments where improved storage use and scalability is critical.
Page 22: Data Availability
• Software tools that allow you to manage larger SAN configurations with more servers and more storage solutions • HP-supplied disk drives that conform to the enclosure-initiated Enclosure Services Interface (ESI) • State-of-the-art controller software • Completely integrated configurations with a single part number, plus disk drives and storage system software •...
Page 23: Operating System Support
• Support for 1024 virtual disks The EVA4000/4100 provides: • Maximum capacity of 28 TB (using 500 GB drives) • A maximum of 56 disk drives • Support for 1024 virtual disks All models support the following disk capacities: • 300 GB FC disk drives •...
Page 24: Eva Remote Support Tools
http://h18000.www1.hp.com/support/svctools EVA remote support tools As a no-charge option, HP will install ISEE remote service tool for any Enterprise Virtual Array under warranty or service support. This tool enables EVA self-monitoring and diagnosis. ISEE can significantly reduce the time required to isolate and correct problems. If desired, the tool can be configured to transmit status information directly to an HP service center for proactive problem resolution.
Page 25: Controller Software
Controller software HP StorageWorks Virtual Controller Software (XCS) manages all aspects of storage system operation. XCS provides scalable capacity on-demand, improves performance, increases disk utilization efficiency, and allows for easy dynamic storage expansion. XCS is installed on the storage system and is also included in the XCS for HSV Controller software kit.
Page 26: Physical Layout Of The Storage System
• Fibre Channel loop switches — Provides twelve-port central interconnect for Fibre Channel drive enclosure FC Arbitrated Loops. The loop switches are required for EVA6000/6100 and EVA8000/8100 configurations with more than four disk enclosures. • HSV controller — Manages all aspects of storage system operation, including communications between host systems and other devices.
Page 27: Fibre Channel Loop Switches
• Environmental Monitoring Unit (EMU) • Dual 2-Gbps FC I/O modules—A and B loops • Dual redundant 500-W power supplies and blowers • Dual redundant blowers For ease of management, the disk drives are referred to by their physical location, the drive bay number.
Page 28: Racks
• An Operator Control Panel (OCP) • Four 4-Gbps Fibre Channel-Switched fabric host ports (two host ports in HSV200-A or HSV200-B controller) • Four 2-Gbps Fibre Channel drive enclosure device ports (two device ports in HSV200-A or HSV200- B controller) •...
Page 29: Enterprise Virtual Array Startup
2 Enterprise Virtual Array startup This chapter describes the procedures to install and configure the Enterprise Virtual Array. When these procedures are complete, you can begin using your storage system. NOTE: Installation of the Enterprise Virtual Array should be done only by an HP authorized service representative.
Page 30: Eva6000/6100 Storage System Connections
26431a Figure 2 EVA8000/8100 configuration 1 Network interconnection 8 Controller A 2 Management server 9 Controller B 3 Non-host 10 Cache mirror ports 4 Host X 11 FC loop switch 5 Host Z 12 Drive enclosure 1 6 Fabric 1 13 Drive enclosure 2 7 Fabric 2 14 FC loop switch...
Page 31: Eva4000/4100 Storage System Connections
26432a Figure 3 EVA6000/6100 configuration 1 Network interconnection 8 Controller A 2 Management server 9 Controller B 3 Non-host 10 Cache mirror ports 4 Host X 11 FC loop switch 5 Host Z 12 Drive enclosure 1 6 Fabric 1 13 Drive enclosure 2 7 Fabric 2 EVA4000/4100 storage system connections...
Page 32: Direct Connect
26426a Figure 4 EVA4000/4100 configuration 1 Network interconnection 7 Fabric 2 2 Management server 8 Controller A 3 Non-host 9 Controller B 4 Host X 10 Cache mirror ports 5 Host Z 11 Drive enclosure 1 6 Fabric 1 12 Drive enclosure 2 Direct connect NOTE: Direct connect is currently supported on Microsoft Windows only.
Page 33: Iscsi Connection Configurations
• The Host Port Configuration must be set to Direct Connect using the OCP. • HP Continuous Access EVA cannot be used with direct connect configurations. • The HSV controller firmware cannot differentiate between an empty host port and a failed host port in a direct connect configuration.
Page 34: Procedures For Getting Started
• In a dual MPX100 configuration, at least one FC port from each MPX100 must be connected to one storage system controller. • The Host Port Configuration must be set to Direct Connect using the OCP. • HP Continuous Access EVA cannot be used with direct connect configurations. •...
Page 35: Host Information
Host information Make a list of information for each host computer that will be accessing the storage system. You will need the following information for each host: • The LAN name of the host • A list of World Wide Names of the FC adapters, also called host bus adapters, through which the host will connect to the fabric that provides access to the storage system, or to the storage system directly if using direct connect.
Page 36: Entering The Wwn Checksum
NOTE: • The WWN is unique to a controller pair and cannot be used for any other controller pair or device anywhere on the network. • This is the only WWN applicable to any controller installed in a specific physical location, even a replacement controller.
Page 37: Entering The Storage System Password
Press until the second character is displayed. Press Enter to accept the checksum and exit. Verify that the default display is automatically selected. This indicates that the checksum is valid. NOTE: If you enter an incorrect WWN or checksum, the system will reject the data and you must repeat the procedure.
Page 38: Installing Optional Eva Software Licenses
See the HP StorageWorks HP Command View EVA installation guide for information on installing the software. Installing optional EVA software licenses If you purchased optional EVA software, it will be necessary to install the license. Optional software available for the Enterprise Virtual Array includes HP Business Copy EVA and HP Continuous Access EVA.
Page 39: Enterprise Virtual Array Operation
3 Enterprise Virtual Array operation This chapter presents the tasks that you might need to perform during normal operation of the storage system. Best practices For useful information on managing and configuring your storage system, see the HP StorageWorks Enterprise Virtual Array configuration best practices white paper available from http:// h18006.www1.hp.com/storage/arraywhitepapers.html.
Page 40: Failback Preference Setting For Hsv Controllers
Failback preference setting for HSV controllers Table 3 describes the failback preference behavior for the controllers. Table 3 Failback preference behavior Setting Point in time Behavior The units are alternately brought online to At initial presentation Controller A or to Controller B. If cache data for a LUN exists on a partic- ular controller, the unit will be brought On dual boot or controller resynch...
Page 41: Failback Settings By Operating System
Setting Point in time Behavior If cache data for a LUN exists on a partic- ular controller, the unit will be brought On dual boot or controller resynch online there. Otherwise, the units are brought online to Controller A. All LUNs are brought online to the surviv- On controller failover ing controller.
Page 42: Changing Virtual Disk Failover/Failback Setting
Operating system Default behavior Settings supported Novell NetWare Table No Preference, Path A/B – Failover Only. VMWare Table No Preference, Path A/B – Failover Only. Secure Path v3.0F for HP-UX supports hosts connected to the HP StorageWorks Enterprise Virtual Array (EVA5000, EVA3000, EVA4000, EVA6000, EVA8000), HP StorageWorks Modular Array 8000 (MA8000)/Enterprise Modular Array 12000 (EMA12000)/Enterprise Modular Array 16000 (EMA16000), RAID Array 8000 (RA8000)/Enterprise Storage Array 12000 (ESA12000), and Modular Array 6000 (MA6000) storage solutions.
Page 43: Shutting Down The Storage System
Disconnects the system from HP Command View EVA NOTE: The storage system may take a long time to complete the necessary cache flush during controller shutdown when snapshots are being used. The delay may be particularly long if multiple child snapshots are used, or if there has been a large amount of write activity to the snapshot source virtual disk.
Page 44: Saving Storage System Configuration Data
Power on the upper controller. It takes the role of master controller. Wait 10 seconds and then power on the lower controller. It takes the role of slave controller. Verify that the Operator Control Panel (OCP) display on each controller displays the storage system name and the EVA WWN.
Page 45: Adding Disk Drives To The Storage System
NOTE: If the storage system contains disk drives of different capacities, the SSSU procedures used do not guarantee that disk drives of the same capacity will be exclusively added to the same disk group. If you need to restore an array configuration that contains disks of different sizes and types, you must manually recreate these disk groups.
Page 46: Guidelines For Adding Disk Drives
Guidelines for adding disk drives When adding new disk drives to the storage system, you should ensure that the disk drives are installed in the correct positions to maintain availability. The disk drives should be distributed across the disk enclosures to protect against the failure of a single disk enclosure. Use the following guidelines when adding disk drives to your storage system: •...
Page 47: Adding A Disk Drive
NOTE: Standard and FATA disk drives must be in separate disk groups. Disk drives of different capacities and spindle speeds can be included in the same disk group, but you may want to consider separating them into separate disk groups. 26428a Figure 7 Sequential building of vertical disk groups 1.
Page 48: Changing The Device Addition Policy
CXO7359B ˚ Figure 8 Removing the drive blank 1. Upper mounting tab 2. Lower mounting tab Changing the Device Addition Policy To prevent the storage system from automatically grouping a new disk drive that may have the incorrect firmware on it, the Device Addition Policy must be checked and set to manual if necessary: Open HP Command View EVA and in the Navigation pane select th storage system.
Page 49: Checking Status Indicators
0116a Figure 9 Installing the disk drive Checking status indicators Check the following to verify that the disk drive is operating normally: NOTE: It may take up to 10 minutes for the component to display good status. • Check the disk drive status indicators. See Figure •...
Page 50: Adding The Disk To A Disk Group
NOTE: When downloading the firmware, make sure you use the disk model number to locate the correct firmware file. If you have difficulty locating the correct firmware, contact your HP-authorized service representative for assistance. If you are running XCS 6.000, verify that leveling is not in progress before upgrading the disk drive firmware.
Page 51 Contamination of the fiber optic connectors on either a transceiver or a cable connector can impede the transmission of data. Therefore, protecting the connector tips against contamination or damage is imperative. The tips can be contaminated by touching them, by dust, or by debris. They can be damaged when dropped.
Page 52 Enterprise Virtual Array operation...
Page 53: Enterprise Virtual Array Hardware Components
4 Enterprise Virtual Array hardware components This chapter describes the Enterprise Virtual Array hardware components. Topics to be discussed include: • Fibre Channel drive enclosures • Fibre Channel loop switches • HSV controllers • Racks Fibre Channel drive enclosures The drive enclosure contains the disk drives used for data storage. A storage system includes multiple drive enclosures.
Page 54: I/O Modules
Front Rear 0112a Figure 11 FC drive enclosure—front and rear views 1. Drive bay 1 2. Drive bay 14 3. EMU 4. I/O module B 5. Blower 1 6. Power supply 1 7. Blower 2 8. Power supply 2 10. Status indicators (EMU, enclosure power, enclos- 9.
Page 55: I/O Module
0107a Figure 12 I/O module 1. Status indicators (Upper port, Power, and Lower port) 2. Upper port 3. Lower port The I/O modules are functionally identical, but are not interchangeable. Module A can only be installed at the right end of the enclosure, and module B can only be installed at the left end of the enclosure.
Page 56: I/O Module Status Indicators
I/O module status indicators There are three status indicators on the I/O module. See Figure 12. The status indicator states for an operational I/O module are shown in Table Table 7 shows the status indicator states for a non-operational I/O module. Table 6 Operational I/O module status indicators Upper Power...
Page 57: Fiber Optic Fibre Channel Cables
Upper Power Lower Descriptions • Top port—Fibre Channel drive enclosure signal detected. • Power—Present. • Bottom port—EMU detected possible transceiver problem. Check transceiver and fiber cable connections. Flashing NOTE: The EMU will not flash the lower indicator on its own. It will flash only in response to a locate command.
Page 58: Fibre Channel Disk Drives
8164A-ST Figure 15 Copper Fibre Channel cable Fibre Channel disk drives The Fibre Channel disk drives are hot-pluggable and include the following features: • Dual-ported 2-Gbps Fibre Channel drive enclosure interface that allows up to 120 disk drives to be supported per Fibre Channel drive enclosure pair •...
Page 59: Disk Drive Status Displays
Status indicator Description The green status indicator is on when the disk drive is online and operating normally. This indicator will be off in the following situations: • There is no controller on the bus. Online • +5.1 VDC is not available. •...
Page 60: Power Supplies And Blowers
Power supplies and blowers This section describes the function and operation of the disk enclosure power supplies and blowers. Figure 17 illustrates the major power supply and cooling components. CXO7489A Figure 17 Power supply and blower assembly components 1. Power supply 2.
Page 61: Blowers
Power supply status and diagnostic information is reported to the EMU with voltage, current, and temperature signals. Regulatory Notices and Specifications for the enclosure power specifications. The power supply temperature sensor provides a temperature range signal to the EMU, which uses this signal to set the blower speed.
Page 62: Controls And Displays
Controls and displays Figure 18 illustrates the location and function of the EMU displays, controls, and connectors. Figure 18 EMU controls and displays 1. Status indicators: EMU — This flashing green is the heartbeat for an operational EMU. Enclosure power— When both the +5 VDC and +12 VDC are correct, this green indicator is on. Enclosure fault —...
Page 63: Emu Monitoring Functions
• Assigning the Enclosure Number (En), based upon the cabinet address bus feature. • Displaying the 1 loop ID. • Monitoring enclosure operation. • Detecting, reporting, recording, and displaying conditions. • Displaying EMU, enclosure, and element status. • Implementing automatic corrective actions for some conditions. •...
Page 64: Emu Displays
EMU displays The EMU uses a combination of status indicators, alphanumeric display, and an audible alarm to indicate the operational status of the enclosure and its components. See Table Table 13 EMU status displays Display Function Audible alarm (For information on the audible alarm, see Any EMU-detected condition causes this alarm “Audible Alarm Operations”...
Page 65: Using The Alphanumeric Display
Using the alphanumeric display The two-character alphanumeric display is located at the top of the EMU (see Figure 18). This seven-segment display provides information about multiple enclosure functions. The push-button control the data displayed or entered. Alphanumeric display description The top-level, two-character alphanumeric display (En, Li, rG, Au, and Er), is the display group. The function of the other displays is display-group dependent.
Page 66: Emu Pushbutton Status Indicators
EMU pushbutton status indicators The pushbutton status indicators display error conditions and the state of the audible alarm. • When an error condition exists, the top pushbutton status indicator is On. • For a single error condition, the status indicator is On until the error condition is viewed. •...
Page 67: Enabling The Audible Alarm
Using the mute feature ensures that you are aware of the more severe errors and provides you with the capability of correcting them promptly. • Disable the alarm to prevent any error condition from sounding the alarm. NOTE: Disabling the alarm does not prevent the EMU alphanumeric display from displaying Er, nor does it prevent HP Command View EVA from displaying the error condition report.
Page 68: Disabling The Audible Alarm
Disabling the audible alarm CAUTION: Disabling the audible alarm increases the potential of damage to equipment from a reported but unobserved fault. HP does not recommend disabling the audible alarm. Disabling the audible alarm affects only one enclosure. This action does not affect condition report displays on the EMU alphanumeric display or errors reported by HP Command View EVA.
Page 69 NOTE: Your storage system may use an enclosure address bus higher than 14 if your configuration includes an optional expansion cabinet. The enclosure address bus connection determines the En. For a single rack, the display is a decimal number in the range 01 through 14. For a multiple (two) rack configuration, the display is decimal number in the range 01 through 24.
Page 70: Enclosure Numbering With Enclosure Id Expansion Cables
26429a Figure 19 Enclosure numbering with enclosure ID expansion cables NOTE: If an expansion rack is used, the enclosure numbering shown above may change or contain additional numbering. See the HP StorageWorks Enterprise Virtual Array hardware configuration guide for more information. For more information about the reporting group number, see Viewing the Reporting Group Feature.
Page 71: Enclosure Address Bus Components With Enclosure Id Expansion Cables
26430a Figure 20 Enclosure address bus components with enclosure ID expansion cables 1. Shelf ID expansion cable port 1—Disk enclosure 1 2. Shelf ID expansion cable port 2—Disk enclosure 2 3. Shelf ID expansion cable port 3—Disk enclosure 3 4. Shelf ID expansion cable port 4—Disk enclosure 4 5.
Page 72: Error Condition Reporting
Error Condition Reporting The EMU constantly monitors enclosure operation and notifies you of conditions that could affect operation. When an error condition is detected, the following action is taken: • The EMU alphanumeric display is changed to Er. A condition report has precedence over all other displays.
Page 73: Error Condition Reporting Characteristics
The error conditions are prioritized by severity—from most severe to least. The most severe condition takes precedence and is reported first when multiple errors are detected. The reporting characteristics for each error condition are listed in Table Table 18 Error condition reporting characteristics Error condition Takes precedence over Audible alarm pattern...
Page 74 • Element number The second display is a two-digit decimal number that defines the specific element reporting the problem. The format for this display is en. with a period after the second character. • Error code The third display is a two-digit decimal number that defines the specific error code. The format for this display is ec without any periods.
Page 75: Reporting Group Feature
e.t. e.t. CXO8233A Press and hold top push-button to view first error in queue. Press and release top push-button. Press and hold top push-button to view next error. Press and release the bottom push-button at any time to return to the Er display. e.t.
Page 76: Fibre Channel Loop Switches
Reporting group numbers The reporting group number (RGN) range is 0000 through 4099, decimal. • 0000 is reserved for enclosures that are not part of any reporting group. • 0001 through 0015 are RGNs reserved for use by the EMU. •...
Page 77: Power-On Self Test (Post)
100-240V~, 50/60 H 10101 POWER FAULT TEMP Figure 22 30-10022-01 loop switch status indicators • Flashing—the Ethernet port is receiving data. 1. Ethernet activity • Flashing rapidly—the traffic level is high. • On—the port is connected to an operational Ethernet. 2.
Page 78: Power-On Self Test (Post)
Figure 23 30-10010-02 loop switch status indicators 1. Handle 2. Bezel snaps 3. Alignment tabs 4. Walk-up RS232 port 5. SFP status indicator 6. Port Bypassed indicator 7. POST fault indicator 8. Over Temp indicator 9. Power indicator 10. Loop operational indicator Power-on self test (POST) When you power on the 30-10010-02 loop switch, it performs a Power-on Self Test (POST) to verify that the switch is functioning properly.
Page 79: Problem Isolation
System indicator Description An amber indicator. When lit, this indicates that the internal hardware self-test POST fault failed and the switch will not function. An amber indicator. When lit, this indicates that the ambient temperature exceeded 40° C. The switch is still functional; however, you should correct the OverTemp problem immediately.
Page 80: Hsv Controllers
Problem Recommended action This condition indicates that the switch is receiving a valid Fibre Channel signal, but there are no upper level protocols active. Verify that you are running the correct firmware on all storage system hardware. Check the Loop Operational indicator. If the Loop Operational indicator is lit, the devices have SFP is installed and the SFP status indicat- completed initialization.
Page 81: High Availability Features
9. Power supply 1 10. Service connectors (not for customer use) Figure 25 HSV200-A/B controller—rear view 1. Dual controller interconnect 2. CAB (cabinet address bus) 3. Unit ID 4. Power ON 5. FC device ports 6. FC cache mirror ports 7.
Page 82: Operator Control Panel
Each HSV210-A/B controller has two lead-acid cache batteries that provide power to the cache memory. Each HSV200-A/B controller has one battery. When the batteries are fully charged, they can provide power to the cache for up to 96 hours. Operator control panel The operator control panel (OCP) provides a direct interface to each controller.
Page 83: Navigation Buttons
Indicator Description When this indicator is green, there is at least one physical link between the storage Physical link to hosts estab- system and hosts that is active and functioning normally. When this indicator is off, there are no links between the storage system and hosts that are active and lished functioning normally.
Page 84: Alphanumeric Display
Button Function Moves up through the available menus and options Selects the displayed menu or option. Returns to the previous menu. Used for “No” selections and to return to the default display. Enter Used for “Yes” selections and to progress through menu items. Alphanumeric display The alphanumeric display uses two LCD rows, each capable of displaying up to 20 alphanumeric characters.
Page 85: Displaying System Information
CAUTION: Many of the configuration settings available through the OCP impact the operating characteristics of the storage system. You should not change any setting unless you understand how it will impact system operation. For more information on the OCP settings, contact your HP-authorized service representative. Table 25 Menu options within the OCP display System Information Fault Management...
Page 86: Displaying Versions System Information
Displaying versions system information When you press , the active display is Versions. From the Versions display you can determine the: • OCP firmware version • Controller version • XCS version NOTE: The terms PPC, Sprite, Glue, SDC, CBIC, and Atlantis are for development purposes and have no significance for normal operation.
Page 87: Shutting The Controller Down
To ensure that you do not mistakenly activate a shutdown procedure, the default state is always NO, indicating do not implement this procedure. As a safeguard, implementing any shutdown method requires you to complete at least two actions. Table 26 Shutdown methods LCD prompt Description Implementing this procedure establishes communications between the storage...
Page 88: Uninitializing The System
Press Enter to go to Startup. No user input is required. The system will automatically initiate the startup procedure and proceed to load the Storage System Name and World Wide Name information from the operational controller. Uninitializing the system Uninitializing the system is another way to shut down the system. This action causes the loss of all storage system data.
Page 89: Clearing A Password
Use the following procedure to change the password. NOTE: Changing a system password on the controller requires changing the password on any HP Command View EVA with access to the storage system. Select a unique password of 8 to 16 characters. With the default menu displayed, press three times to display System Password.
Page 90: Blowers
Figure 28 Power supplies 1. Status indicator 2. Power supply 0 3. Power supply 1 Table 27 Power supply status indicators Status indicator Description Green Normal operation Amber Power supply failure Flashing amber The power cord is disconnected from the power supply Blowers Two blowers provide the cooling necessary to maintain the proper operating temperature within the controller enclosure.
Page 91: Cache Battery
Figure 29 Blower 1. Status indicator 2. Fault indicator 3. Blower 0 4. Blower 1 Table 28 Blower status indicators Status indicator Fault indicator Description Normal operation Blower failure Cache battery Batteries provide backup power to maintain the contents of the controller cache when AC power is lost and the storage system has not been shutdown properly.
Page 92: Hsv Controller Cabling
The table below describes the battery status indicators. When a battery is first installed, the fault indicator goes on (solid) for approximately 30 seconds while the system discovers the new battery. Then, the battery status indicators display the battery status as described in the table below. Table 29 Battery status indicators Status indicator Fault indicator...
Page 93: Rack Configurations
Rack configurations Each system configuration depends on the number of disk enclosures included in the storage system. For more information about racks and configurations, including expansion and interconnection, see the HP StorageWorks Enterprise Virtual Array hardware configuration guide. Power distribution AC power is distributed to the rack through a dual Power Distribution Unit (PDU) assembly mounted at the bottom rear of the rack.
Page 94: Pdus
The configuration provides complete power redundancy and eliminates all single points of failure for both the AC and DC power distribution. CAUTION: Operating the array with a single PDU will result in the following conditions: • No redundancy • Louder controllers and disk enclosures due to increased fan speed •...
Page 95: Pdms
5. Mounting hardware PDU 1 PDU 1 connects to AC power distribution source 1. A PDU 1 failure: • Disables the power distribution circuit. • Removes power from PDMs 1, 2, and 3. • Disables PS 1 in the drive enclosures. •...
Page 96: Rack Ac Power Distribution
0131a Figure 33 Rack PDM 1. Power receptacles 2. Thermal circuit breakers 3. AC power connector Rack AC power distribution The power distribution in an Enterprise Virtual Array rack is the same for all variants. The site AC input voltage is routed to the dual PDU assembly mounted in the rack lower rear. Each PDU distributes AC to a maximum of four PDMs mounted on the left and right vertical rails (see Figure 34).
Page 97: Rack System/E Power Distribution Components
Figure 34 Rack AC power distribution 1. PDM 1 2. PDM 2 3. PDM 3 4. PDU 1 5. PDM 4 6. PDM 5 7. PDM 6 8. PDU 2 Rack System/E power distribution components AC power is distributed to the Rack System/E rack through Power Distribution Units (PDU) mounted on the two vertical rails in the rear of the rack.
Page 98: Moving And Stabilizing A Rack
Moving and stabilizing a rack WARNING! The physical size and weight of the rack requires a minimum of two people to move. If one person tries to move the rack, injury may occur. To ensure stability of the rack, always push on the lower half of the rack. Be especially careful when moving the rack over any bump (e.g., door sills, ramp edges, carpet edges, or elevator openings).
Page 99: Raising A Leveler Foot
If the feet are not fully raised, complete the following procedure: Raise one foot by turning the leveler foot hex nut counterclockwise until the weight of the rack is fully on the caster (see Figure 36). Repeat Step 1 for the other feet. CXO7589A Figure 36 Raising a leveler foot 1.
Page 100 Enterprise Virtual Array hardware components...
Page 101: Customer Replaceable Units
5 Customer replaceable units This chapter describes customer replaceable units. Information about initial enclosure installation, ESD protection, and common replacement procedures is also included. Customer self repair (CSR) Hardware component CSR support identifies which hardware components are customer replaceable. Using WEBES, ISEE or other diagnostic tools, a support specialist will work with you to diagnose and assess whether a replacement component is required to address a system problem.
Page 102: Procuring The Spare Part
• Additional hardware failures can complicate component replacement. Check HP Command View EVA and/or the WEBES System Event Analyzer as follows to detect any additional hardware problems: • When you have confirmed that a component replacement is required, you may want to clear the Real Time Monitoring view.
Page 103: Hardware Component Csr Support
-- No CSR. The replaceable part is not available for self repair. For assistance, contact an HP-authorized service provider. Table 30 Hardware component CSR support CSR (before CSR (after 2/12/07) 2/12/07) Spare part num- = Mandatory = Mandatory ber (non Assemblypart RoHS/RoHS) •...
Page 104 CSR (before CSR (after 2/12/07) 2/12/07) Spare part num- = Mandatory = Mandatory ber (non Assemblypart RoHS/RoHS) • = Optional • = Optional number (non -- = N/A -- = N/A Description RoHS/RoHS) 300588- Disk drive – 72 GB 15K 293569-001 001/300588- •...
Page 105 CSR (before CSR (after 2/12/07) 2/12/07) Spare part num- = Mandatory = Mandatory ber (non Assemblypart RoHS/RoHS) • = Optional • = Optional number (non -- = N/A -- = N/A Description RoHS/RoHS) 390855-001, 70- 70-41138- 41138-S1/ Controller EVA8000 01/70-41138-11 390855-005, 70- 41138-T1 390855-006, 70-...
Page 106: Replacing The Failed Component
Replacing the failed component CAUTION: Components can be damaged by electrostatic discharge. Use proper anti-static protection. • Always transport and store CRUs in an ESD protective enclosure. • Do not remove the CRU from the ESD protective enclosure until you are ready to install it. •...
Page 107: Before You Begin
NOTE: There are two cache batteries installed in the EVA8x00 controller enclosure in slots 0 and 1 at the left end of the enclosure. There is only one battery in the EVA4x00 and EVA6x00 controllers installed in the upper slot (0). Before you begin Observe the following precautions when replacing a battery: •...
Page 108: Removing A Battery
Figure 39 Battery status indicators 1. Status indicator 2. Fault indicator 3. Battery 0 4. Battery 1 Removing a battery Remove the front panel (1, Figure 40) by grasping the panel at each end pulling it off the enclosure. While moving the battery mounting latch (2, Figure 40 ) to the right, pull the battery out of the enclosure (3).
Page 109: Verifying Proper Operation
Figure 41 Installing a battery Verifying proper operation After replacing the battery, check the following to verify that the component is operating properly: NOTE: It may take up to 10 minutes for the component to display good status. • Check the battery status indicators. See Table •...
Page 110: Verifying Component Failure
Verifying component failure Before replacing a blower, use the following methods to verify the component failure: CAUTION: If HP Command View EVA does not present a status consistent with the blower status indicators, or if either HP Command View EVA or your system monitoring tool indicates multiple hardware failures, contact HP support for assistance (http://www.hp.com/support).
Page 111: Installing A Blower
Move the red wine-colored mounting latch (2) to the right, and pull the blower out of the enclosure (3). 0104b Figure 43 Removing a blower Installing a blower Position the blower as high in the slot as possible, then slide the blower into the enclosure (1) until the mounting latch (2) engages.
Page 112: Returning The Failed Component
Returning the failed component Follow the return instructions provided with the new component. Replacing the controller power supply This section describes the procedure for replacing the power supply. NOTE: Because this component is used in several products, the drawings may reflect a different enclosure than the one you have.
Page 113: Removing A Power Supply
Figure 45 Power supply status indicator 1. Status indicator 2. Power supply 0 3. Power supply 1 Removing a power supply Disconnect the AC power cord from the power supply. While moving the red wine-colored latch to the left (1, Figure 46), grasp the handle and pull the power supply out of the enclosure (2).
Page 114: Verifying Proper Operation
0138a Figure 47 Installing a power supply Verifying proper operation After replacing the power supply, check the following to verify that the component is operating properly: • Check the power supply status indicator. It should be green. • Navigate back to the component and check the status. It should be Turn off the locate function by clicking Locate >...
Page 115: Checking System Redundancy
• Hard failure: The disk is no longer functioning properly and has been assigned a failed status. This type of failure is indicated by an operational state of Failed in HP Command View EVA. The amber fault status indicator on the disk is typically on. •...
Page 116 CAUTION: If HP Command View EVA does not present a status consistent with that of the disk status indicators, or if HP Command View EVA or your system monitoring tool indicates multiple hardware failures, contact HP support for assistance (http://www.hp.com/support). •...
Page 117 Check the following conditions. CAUTION: The following conditions must all have the indicated states before the disk is removed. • Requested usage — Ungrouped. See Figure • Actual usage — Ungrouped. See Figure If all the above conditions are met, continue with Step 7.
Page 118: Disk Status Indicators
Click Remove to prepare the disk for removal. The status indicators on the disk will begin flashing to help you locate the disk. The disk can now be removed following the steps in Removing a disk. NOTE: Certain hard disk failures result in a status of Drive unmated . If you are running VCS or XCS 5.xxx and HP Command View EVA 5.0 or earlier, the Drive unmated status disables the Remove button.
Page 119: Removing A Disk
Figure 51 Checking Node World Wide Name Figure 52 Monitoring ungroup progress Figure 53 Checking disk group status Removing a disk CAUTION: Rotating media can make the disk drive difficult to handle. To avoid dropping and damaging the disk drive, wait approximately 30 seconds for the media to stop rotating before removing the drive from the enclosure.
Page 120: Changing The Device Addition Policy
0115a Figure 54 Removing a disk drive Changing the Device Addition Policy To prevent the storage system from automatically grouping a new disk that may have the incorrect firmware on it, use HP Command View EVA to check the Device Addition Policy and set it to manual if necessary: In the Navigation pane, select the storage system.
Page 121: Verifying Proper Operation
0116a Figure 55 Installing a disk drive Verifying proper operation After replacing the disk, check the following to verify that the disk is operating normally: NOTE: It may take up to 10 minutes for the component to display good status. •...
Page 122: Adding The Disk To A Disk Group
Figure 56 Checking model number and firmware version Adding the disk to a disk group After replacing the disk, it should be added to a disk group. The disk is typically added back into its original disk group. In the Navigation pane, select Storage system > Hardware > Rack > Disk enclosure > Bay. In the Content pane, select the Disk Drive tab.
Page 123: Verifying Component Failure
CAUTION: You have only seven minutes to perform the replacement procedure! Both power supplies must be installed for the enclosure to cool properly. If a power supply fails, leave it in place in the enclosure until a new power supply is available to install. The enclosure could shut down due to overheating unless the power supply is replaced within seven minutes of removal of the failed/failing power supply.
Page 124: Removing A Blower
Removing a blower It is not necessary to remove the power supply to replace a failed blower. WARNING! The blower motor does not stop immediately when the blower is removed. Keep your fingers away from the blower blades until the motor stops. While pushing in on the two red wine-colored mounting tabs (1, Figure 58), pull the blower (2) away...
Page 125: Removing A Power Supply
0008a Figure 59 Installing a blower Removing a power supply CAUTION: When a power supply is removed, the enclosure could shut down within seven minutes due to overheating unless the power supply is replaced. Disengage the power cord lock (1, Figure 60) and disconnect the power cord from the power supply.
Page 126: Installing A Power Supply
Figure 60 Removing a power supply Installing a power supply Lift up on the module latch (1, Figure 61) and slide the power supply into the enclosure until it is fully seated. Connect the power cord to the power supply and engage the cord lock. Figure 61 Installing a power supply Verifying proper operation After replacing the power supply or blower, check the following to verify that the component is...
Page 127: Returning The Failed Component
• Make sure the blower begins operating immediately. • The status indicator should be on. • From HP Command View EVA: • Navigate back to the component and check the status. It should be • Turn off the locate function by clicking Locate > Locate Off. Returning the failed component Follow the return instructions provided with the new component.
Page 128: Installing The Ocp
0142b Figure 62 Removing the OCP Installing the OCP Slide the new OCP into the enclosure (1, Figure 63). Close the OCP until the latch engages. Install the front panel, pressing it firmly into place. NOTE: After installing the OCP, the controller may have to upgrade the OCP firmware. Do not remove the OCP while this operation is in progress.
Page 129: A Regulatory Notices And Specifications
A Regulatory notices and specifications This appendix includes regulatory notices and product specifications for the HP StorageWorks Enterprise Virtual Array family. The following topics are included: • Regulatory notices • Storage system specifications Regulatory notices Federal Communications Commission (FCC) notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum.
Page 130: Class A Equipment
For questions regarding your product, see http://thenew.hp.com. For questions regarding this FCC declaration, contact: • Hewlett-Packard Company Product Regulations Manager, 3000 Hanover St., Palo Alto, CA 94304 • Or call 1-650-857-1501 To identify this product, see the part, series, or model number found on the product.
Page 131: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 132: Canadien Notice (Avis Canadien)
• UL Recognized Component (USA) • CSA Certified Component (Canada) • TUV Certified Component (European Union) • CB Certificate (Worldwide) Canadien notice (avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Page 133: Dutch Notice
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment.
Page 134: Finnish Notice
Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana. Tällöin hävitettävä laite on toimitettava sähkölaitteiden ja elektronisten laitteiden kierrätyspisteeseen. Hävitettävien laitteiden erillinen käsittely ja kierrätys auttavat säästämään luonnonvaroja ja varmistamaan, että...
Page 135: Greek Notice
Greek notice Hungarian notice Készülékek magánháztartásban történ selejtezése az Európai Unió területén A készüléken, illetve a készülék csomagolásán látható azonos szimbólum annak jelzésére szolgál, hogy a készülék a selejtezés során az egyéb háztartási hulladéktól eltér módon kezelend . A vásárló a hulladékká...
Page 136: Lithuanian Notice
ka š s iek rtas tiks otrreiz ji p rstr d tas t d veid , lai pasarg tu vidi un cilv ku vesel bu. Lai uzzin tu, kur nolietot s iek rtas var izmest otrreiz jai p rstr dei, j v ršas savas dz ves vietas pašvald b , sadz ves atkritumu sav kšanas dienest vai veikal , kur izstr d jums tika nopirkts.
Page 137: Slovenian Notice
ur ené na recykláciu vyradených elektrických a elektronických zariadení. Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpe uje, že recyklácia sa vykonáva spôsobom chrániacim udské zdravie a životné prostredie. Informácie o zberných miestach na recykláciu vyradených zariadení vám poskytne miestne zastupite stvo, spolo nos zabezpe ujúca odvoz domového odpadu alebo obchod, v ktorom ste si výrobok zakúpili.
Page 138: Japanese Notice
Normaler Betrieb (normal operation) Nach ISO 7779:1999 (Typprüfung) Japanese notice Harmonics conformance (Japan) Taiwanese notice Japanese power cord notice Country-specific certifications HP tests electronic products for compliance with country-specific regulatory requirements, as an individual item or as part of an assembly. The product label (see Figure 64) specifies the regulations with which the product complies.
Page 139: Storage System Specifications
Figure 64 Typical enclosure certification label NOTE: The certification symbols on the label depend upon the certification level. For example, the FCC Class A certification symbol is not the same as the FCC Class B certification symbol. Storage system specifications This appendix defines the physical, environmental, and power specifications of the EVA 4x00/6x00/8x00 storage systems.
Page 140: Environmental Specifications
Environmental specifications To ensure optimum product operation, you must maintain the operational environmental specifications listed in Table 32. The ambient temperature (the enclosure air intake or room temperature) is especially critical. Table 32 Environmental specifications 50° to 95° F (10° to 35° C) - Reduce rating by 1° F for each 1000 ft. altitude Operating Temperature (1.8°...
Page 141: Power Data (North America/Europe/Japan) Maximum Configuration
Specification Minimal Nominal Maximum AC Line Voltage–Europe 208 VAC 240 VAC 254 VAC Table 34 Power Data (North America/Europe/Japan) maximum configuration North America – 3 wire NEMA No. L6-30P, 30 amp (208 to 240V 50–60Hz 30A) AC plug type (quantity 2) Europe –...
Page 142: Eva6X00 Power Specifications - 208 Volts
Specification 2C1D 2C2D 2C3D 2C4D In Rush Current (A) Input Current (A) - Failover Mode Maximum per line Typical is described as a system in normal steady state operation. (i.e., both PDUs operating normally, the array reading/writing to disk drives in a production environment). This data represents fully populated drive enclosures with 15K RPM disk drives.
Page 143: Eva8X00 Power Specifications - 208 Volts
Specification 2C4D 2C5D 2C6D 2C7D 2C8D Input Current (A) Failover Mode - Maximum per 10.0 11.9 13.3 line Typical is described as a system in normal steady state operation. (i.e., both PDUs operating normally, the array reading/writing to disk drives in a production environment). This data represents fully populated drive enclosures with 15K RPM disk drives.
Page 144 Regulatory notices and specifications...
Page 145: B Emu-Generated Condition Reports
B EMU-generated condition reports This section provides a description of the EMU generated condition reports that contain the following information: • Element type (et), a hexadecimal number in the range 01 through FF. • Element number (en), a decimal number in the range 00 through 99 that identifies the specific element with a problem.
Page 146: Correcting Errors
• The third-level display identifies a specific problem, the error code with a two-digit, decimal number. For example, should the problem be either the installation of an incorrectly configured drive or one that cannot operate at the loop link rate, the display is 01. Correcting errors Correcting an error may require you to perform a specific set of actions.
Page 147: En.01 Critical Condition-Drive Configuration Or Drive Link Rate
enclosure physical address. The Fibre Channel drive enclosure physical address is assigned by negotiation during system initialization. The following sections define the disk drive error codes. 0.1.en.01 CRITICAL condition—Drive configuration or drive link rate As each drive spins up and comes on-line, the EMU determines if the drive is Fibre Channel compatible and can operate at the link rate (1 Gbps or 2 Gbps) established by the I/O module.
Page 148: En.03 Information Condition-Drive Software Lock Active
Record all six characters of the condition report. Remove and install the drive to ensure that it is properly installed. Observe the EMU to ensure the error is corrected. If removing and installing the drive did not correct the problem, install a replacement drive or a drive blank.
Page 149: Power Supply Conditions
If removing and replacing the drive did not correct the problem, replace the drive. Observe the drive status indicators to ensure the drive is operational. Observe the EMU to ensure the error is corrected. If unable to correct the problem, contact your authorized service representative. Power supply conditions The format of a power supply condition report is 0.2.en.ec, where: •...
Page 150: En.03 Critical Condition-Power Supply Load Unbalanced
The operational power supply will automatically shut down after seven minutes, thereby disabling the enclosure. This condition report remains active until either the problem is corrected, or the operational power supply shuts down, whichever occurs first. To correct this problem, record all six characters of the condition report, then contact your authorized service representative.
Page 151: En.01 Noncritical Condition-Blower Speed
The following sections define the power supply condition reports. 0.3.en.01 NONCRITICAL condition—Blower speed blower is operating at a speed outside of the EMU specified range, possibly because of a bearing problem. This can affect enclosure cooling and cause an element to fail. This condition report remains active until the problem is corrected.
Page 152: En.06 Unrecoverable Condition-No Blowers Installed
0.3.en.06 UNRECOVERABLE condition—No blowers installed NOTE: IMPORTANT When this condition exists there will be two error messages. The first message will be 0.3.en.05 and will identify the first blower. The second message will be 0.3.en.06 and will identify the second blower. The EMU cannot detect any installed blowers.
Page 153: En.01 Noncritical Condition-High Temperature
Sensor Sensor location Sensor Sensor location Drive Bay 5 Drive Bay 14 Drive Bay 6 The following sections list the temperature condition reports and the default temperature thresholds. Use HP Command View EVA to view the temperature sensor ranges for the disk drives, EMU, and power supplies.
Page 154: En.03 Noncritical Condition-Low Temperature
0.4.en.03 NONCRITICAL condition—Low temperature This condition report indicates that an element temperature is approaching, but has not reached, the low temperature CRITICAL threshold. Continued operation under these conditions may result in a CRITICAL condition. This condition report remains active until the problem is corrected. Complete the following procedure to correct this problem.
Page 155: Emu Conditions
If steps 1, 2 or 3 did not reveal a problem, use HP Command View EVA to request the HSV controller to shut down the drive enclosure. Completing this action will halt the drive enclosure data transfers. Contact your authorized service representative and request assistance. EMU conditions The format of an EMU condition report is 0.7.01.ec, where: •...
Page 156: Unrecoverable Condition-Power Supply Shutdown
Complete the following procedure NOW to correct this problem. Record all six characters of the condition report. Reset the EMU. Observe the EMU to ensure the error is corrected. If resetting the EMU did not correct the problem, replace the EMU. If unable to correct the problem, contact your HP authorized service representative.
Page 157: Noncritical Condition-Emu Nvram Write Failure
If the automatic recovery process does not correct the problem, complete the following procedure. Record all six characters of the condition report. Reset the EMU. Observe the EMU to ensure the error is corrected. If resetting the enclosure did not correct the problem, contact your HP authorized service representative.
Page 158: Unrecoverable Condition-Emu Hardware Failure
address bus enclosure ID expansion cable. This condition report remains active until the problem is corrected. Complete the following procedure to correct this problem: Record all six characters of the condition report. Remove and reconnect the cable between the address bus enclosure ID expansion cable and the EMU.
Page 159: Unrecoverable Condition-Emu Hardware Failure
Disconnect the AC power cord 2 from the supply. CXO7490A Figure 67 Disconnecting AC power 0.7.01.18 UNRECOVERABLE condition—EMU hardware failure The EMU has detected an internal hardware problem. This condition report remains active until the problem is corrected. Complete the following procedure to correct this problem: Record all six characters of the condition report.
Page 160: F.en.01 Critical Condition-Transceiver Incompatibility
• ec is the error code CXO7954A Figure 68 Transceiver element numbering 1. Transceiver 01 2. Transceiver 02 3. Transceiver 03 4. Transceiver 04 0.F.en.01 CRITICAL condition—Transceiver incompatibility The transceivers on this link are not the same type or they are incompatible with the I/O module. This error prevents the controller from establishing a link with the enclosure disk drives and eliminates the enclosure dual-loop capability.
Page 161: F.en.04 Critical Condition-Transceiver Removed
0.F.en.04 CRITICAL condition—Transceiver removed The EMU detects that a transceiver has been removed. This error remains active until the problem is fixed. The error can be cleared by doing one of the following: Install a new transceiver, Reconfigure the system by moving from a loop topology to one with Vixel switches. This change makes the transceiver is unnecessary.
Page 162: Noncritical Condition-Communication Error
Firmly grasp the EMU mounting handle and pull the EMU partially out of the enclosure. NOTE: You do not need to remove the EMU from the enclosure or disconnect the cables. You must avoid putting any strain on the cables or connectors. Wait 30 seconds, and then push the EMU in and fully seat the element in the backplane.
Page 163: En.01 Noncritical Condition-High Voltage
• 1.2. is the voltage sensor element type • 1.3. is the current sensor element type number • en. is the sensor element number • ec is the error code Table 43 lists the location of the power supply voltage and current sensors. Table 43 Voltage and current sensor locations Sensor Sensor Element Location...
Page 164: En.01 Noncritical Condition-High Current
1.3.en.01 NONCRITICAL condition—High current This condition report indicates that an element current is approaching, but has not reached, the high current CRITICAL threshold. Continued operation under these conditions may result in a CRITICAL condition. This condition report remains active until the problem is corrected. To correct this problem, record all six characters of the condition report, then contact your HP-authorized service representative.
Page 165: Noncritical Condition-Backplane Wwn Is Blank
To correct this problem, record all six characters of the condition report, then contact your HP-authorized service representative. 8.2.01.13 NONCRITICAL condition—Backplane WWN is blank The system is unable to read valid data from the NVRAM. This report is active until corrected. This condition can result in incorrect device location data being displayed.
Page 166: En.10 Noncritical Condition-I/O Module Nvram Read
Contact your HP-authorized service representative. IMPORTANT: Multiple erroneous error messages indicating I2C bus errors, such as NVRAM errors, blowers missing, and so forth, could indicate an EMU problem. 8.7.en.10 NONCRITICAL condition—I/O module NVRAM read An invalid NVRAM read occurred and automatic recovery was initiated. Complete the following procedure to correct this problem: Record all six characters of the condition report.
Page 167 The host controller can display host controller defined error codes on the EMU alphanumeric display HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array user guide...
Page 168 EMU-generated condition reports...
Page 169: C Controller Fault Management
C Controller fault management This appendix describes how the controller displays events and termination event information. Termination event information is displayed on the LCD. HP Command View EVA enables you to view controller events. This appendix also discusses how to identify and correct problems. Once you create a storage system, an error condition message has priority over other controller displays.
Page 170: Gui Event Display
• Description—The condition that generated the event. This field may contain information about an individual field’s content and validity. GUI event display A problem that generates the Event display reduces the system capabilities. You can use the information in this display (see Figure 71) to diagnose and correct problems.
Page 171: Displaying Detailed Information
Press to display the last fault information. The first line of the TC display contains the eight-character TC error code and the two-character IDX (index) code. The IDX is a reference to the location in the TC array that contains this error. The second line of the TC display identifies the affected parameter with a two-character parameter number (0–30), the eight-character parameter code affected, and the parameter code number.
Page 172 Information type Description This single digit, decimal character defines the requirement for the other controller to initiate a coupled crash control.0. Other controller SHOULD Coupled Crash Control Codes NOT complete a coupled crash.1. Other controller SHOULD complete a coupled crash. This single decimal character (0, 1, 3) defines the requirement to:0.
Page 173: D Non-Standard Rack Specifications
D Non-standard rack specifications The appendix provides information on the requirements when installing the EVA4x00/6x00/8x00 in a non-standard rack. All the requirements must be met to ensure proper operation of the storage system. Rack specifications Internal component envelope EVA component mounting brackets require space to be mounted behind the vertical mounting rails. Room for the mounting of the brackets includes the width of the mounting rails and needed room for any mounting hardware, such as screws, clip nuts, etc.
Page 174: Eva Cabinet Measures And Tolerances
EVA cabinet measures and tolerances EVA component rack mount brackets are designed to fit cabinets with mounting rails set at depths from 27.5 inches to 29.6 inches, inside rails to inside rails. Weights, dimensions and component CG measurements Cabinet CG dimensions are reported as measured from the inside bottom of the cabinet (Z), the leading edge of the vertical mounting rails (Y), and the centerline of the cabinet mounting space (X).
Page 175: Rack Airflow Requirements
Rack Airflow Requirements The following requirements must be met to ensure adequate airflow and to prevent damage to the equipment: • If the rack includes closing front and rear doors, allow 830 square inches (5,350 sq cm) of hole evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
Page 176: V Wattage And Btu/Hour
Enclos- EVA4x00 EVA6x00 EVA8x00 ures 18.3 3797 3660 12489 16.0 3334 3214 10965 16.4 3406 3284 11204 14.1 2943 2837 9680 14.5 3015 2907 9919 12.3 2552 2460 8394 12.6 2625 2530 8633 10.4 2161 2083 7109 10.7 2234 2153 7348 1698 1637...
Page 177: Ups Selection
Enclos- EVA4x00 EVA6x00 EVA8x00 ures 31.5 3145 3082 10518 27.5 2746 2691 9181 23.5 2346 2299 7845 18.7 1875 1837 6269 19.5 1946 1907 6508 14.8 1475 1446 4933 15.5 1546 1516 5171 10.8 1075 1054 3596 11.5 1147 1124 3835 2259 2498...
Page 178: Eva 8X00 Ups Loading
Minutes of operation Load (percent) With standby battery With 1 ERM With 2 ERMs R3000 R5500 R12000 Table 51 EVA 8x00 UPS loading % of UPS capacity Enclosures Watts R5500 R12000 4920 41.0 4414 98.1 36.8 4037 89.7 33.6 3660 81.3 30.5 3284...
Page 179: Environmental Specifications
% of UPS capacity Enclosures Watts R5500 R12000 1023 22.7 14.4 Table 52 EVA 6x00 UPS loading % of UPS capacity Enclosures Watts R3000 R5500 R12000 3214 71.4 26.8 2837 63.0 23.6 2460 91.1 54.6 20.5 2083 77.2 46.2 17.3 1707 63.2 37.9...
Page 180: Shock And Vibration Specifications
Not to exceed 500,000 particles per cubic foot of air at a size of 0.5 micron or Air quality larger Shock and vibration specifications Table 55 lists the product operating shock and vibration specifications. This information applies to products weighing 45 Kg (100 lbs) or less. NOTE: HP StorageWorks EVA products are designed and tested to withstand the operational shock and vibration limits specified in...
Page 181: E Single Path Implementation
E Single Path Implementation This appendix provides guidance for connecting servers with a single path host bus adapter (HBA) to the Enterprise Virtual Array (EVA) storage system with no multi-path software installed. A single path HBA is defined as an HBA that has a single path to its LUNs. These LUNs are not shared by any other HBA in the server or in the SAN.
Page 182: Benefits At A Glance
The non-mission-critical applications gain access to the EVA from a single path HBA server without running a multi-path driver. When a single path HBA server uses the supported configurations, a fault in the single path HBA server does not result in a fault in the other servers. Benefits at a glance The EVA is a high-performance array controller utilizing the benefits of virtualization.
Page 183: General Configuration Components
General configuration components All configurations require the following components: • Enterprise VCS software • HBAs • Fibre Channel switches Connecting a single path HBA server to a switch in a fabric zone Each host must attach to one switch (fabric) using standard Fibre Channel cables. Each host has its single path HBA connected through switches on a SAN to one port of an EVA.
Page 184: Single Path Hba Server Without Openvms Or Tru64 Unix
26433a Figure 73 Single path HBA server without OpenVMS or Tru64 UNIX 1 Network interconnection 6 SAN switch 2 2 Single HBA server 7 Fabric zone 3 Dual HBA server 8 Controller A 4 Management server 9 Controller B 5 SAN switch 1 Single Path Implementation...
Page 185: Hp-Ux Configuration
26435a Figure 74 Single path HBA server with OpenVMS or Tru64 UNIX 1 Network interconnection 6 SAN switch 2 2 Single HBA server 7 Fabric zone 3 Dual HBA server 8 Controller A 4 Management server 9 Controller B 5 SAN switch 1 HP-UX configuration Requirements •...
Page 186: Risks
Figure Risks • Disabled jobs hang and cannot umount disks. • Path or controller failure may results in loss of data accessibility and loss of host data that has not been written to storage. NOTE: For additional risks, see Table 56 on page 202.
Page 187: Windows Server 2003 (32-Bit) Configuration
Windows Server 2003 (32-bit) configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • Single path HBA server can be in the same fabric as servers with multiple HBAs. •...
Page 188: Windows Server 2003 (64-Bit) Configuration
26434a Figure 76 Windows Server 2003 (32-bit) configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B Windows Server 2003 (64-bit) configuration Requirements •...
Page 189: Risks
NOTE: Single path HBA servers running the Windows Server 2003 (x64) operating system will support multiple single path HBAs in the same server. This is accomplished through a combination of switch zoning and controller level SSP. Any single path HBA server will support up to four single path HBAs. Risks •...
Page 190: Sun Solaris Configuration
2 Management server 7 SAN switch 2 3 Host 1 8 Controller A 4 Host 2 9 Controller B 5 Host 3 SUN Solaris configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
Page 191: Tru64 Unix Configuration
26434a Figure 78 SUN Solaris configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B Tru64 UNIX configuration Requirements • Switch zoning or controller level SSP must be used to ensure each HBA has exclusive access to its LUNs.
Page 192: Risks
Risks • For nonclustered nodes with a single HBA, a path failure from the HBA to the SAN switch will result in a loss of connection with storage devices. • If a host crashes or experiences a power failure, or if the path is interrupted, data will be lost. Upon re-establishment of the path, a retransmit can be performed to recover whatever data may have been lost during the outage.
Page 193: Openvms Configuration
OpenVMS configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • All nodes with direct connection to a disk must have the same access paths available to them. •...
Page 194: Netware Configuration
26434a Figure 80 OpenVMS configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B NetWare configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
Page 195: Limitations
NOTE: For additional risks, see Table 60 on page 204. Limitations • HP Continuous Access EVA is not supported with single-path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported on single path HBA servers. 26434a Figure 81 NetWare configuration 1 Network interconnection...
Page 196: Hba Configuration
• Single path HBA server can be in the same fabric as servers with multiple HBAs. • In the use of snapshots and snapclones, the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller. In the case of snapclones, after the cloning process has completed and the clone becomes an ordinary virtual disk, you may present that virtual disk as you would any other ordinary virtual disk.
Page 197: Linux (64-Bit) Configuration
26434a Figure 82 Linux (32-bit) configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller Linux (64-bit) configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
Page 198: Risks
Figure Risks • Single path failure may result in data loss or disk corruption. NOTE: For additional risks, see Table 61 on page 205. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. •...
Page 199: Ibm Aix Configuration
IBM AIX configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • Single path HBA server can be in the same fabric as servers with multiple HBAs. •...
Page 200: Vmware Configuration
26434a Figure 84 IBM AIX Configuration 1 Network interconnection 5 SAN switch 1 2 Single HBA server 6 SAN switch 2 3 Dual HBA server 7 Controller A 4 Management server 8 Controller B VMware configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
Page 201: Risks
Risks • Single path failure may result in data loss or disk corruption. NOTE: For additional risks, see Table 63 on page 206. Limitations • HP Continuous Access EVA is not supported with single path configurations. • Single path HBA server is not part of a cluster. •...
Page 202: Failure Scenarios
Failure scenarios HP-UX Table 56 HP-UX failure scenarios. Fault stimulus Failure effect Server failure (host power-cycled) Extremely critical event on UNIX. Can cause loss of system disk. Short term: Data transfer stops. Possible I/O errors. Switch failure (SAN switch disabled) Long term: Job hangs, cannot umount disk, fsck failed, disk corrupted, need mkfs disk.
Page 203: Sun Solaris
Sun Solaris Table 58 Sun Solaris failure scenarios. Fault stimulus Failure effect Check disk when rebooting. Data loss, data that finished copying Server failure (host power-cycled) survived. Short term: Data transfer stops. Possible I/O errors. Switch failure (SAN switch disabled) Long term: Repeated error messages on console, no access to CDE.
Page 204: Netware
Fault stimulus Failure effect OpenVMS—OS will report the volume in a Mount Verify state until the MVTIMEOUT limit is exceeded, when it then marks the volume as Mount Verify Timeout. No data is lost or corrupted. Server path failure Tru64 UNIX—All I/O operations halted. I/O errors are returned back to the applications.
Page 205: Linux
Linux Table 61 Linux failure scenarios. Fault stimulus Failure effect OS reboots, automatically checks disks. HSV disks must be manually Server failure (host power-cycled) checked unless auto mounted by the system. Short: I/O suspended, possible data loss. Long: I/O halts with I/O errors, data loss. HBA driver must be Switch failure (SAN switch disabled) reloaded before failed drives can be recovered, fsck should be run on any failed drives before remounting.
Page 206: Vmware
Fault stimulus Failure effect Short term: Data transfer stops. Possible I/O errors. Controller restart Long term: Repeated error messages in errpt output. System reboot causes loss of data on disk. Must crfs disk. Short term: Data transfer stops. Possible I/O errors. Server path failure Long term: Repeated error messages in errpt output.
Page 207: Glossary
Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. µm A symbol for micrometer; one millionth of a meter. For example, 50 µm is equivalent to 0.000050 m. A unit of measurement representing three “U”...
Page 208 arbitrated loop See AL_PA. physical address arbitrated loop arbitrated loop. topology array All the physical disk drives in a storage system that are known to and under the control of a controller pair. array controller See controller. asynchronous Events scheduled as the result of a signal requesting the event or that which is without any specified time relation.
Page 209 • When there is a connector on each end of the cable, the cable assembly is referred to as a jumper. Corrective Action Code. An HP Command View EVA graphical user interface (GUI) display component that defines the action required to correct a problem. See also read cache,write cache, and...
Page 210 controller pair Two interconnected controller modules which together control the disk enclosures in the storage system. corrective action See CAC. code CRITICAL Condition A drive enclosure EMU condition that occurs when one or more drive enclosure elements have failed or are operating outside of their specifications. The failure of the element makes continued normal operation of at least some elements in the enclosure impossible.
Page 211 disk failure A method by which a controller pair reserves drive capacity to take over the protection functionality of a failed or failing physical disk. For each disk group, the controllers reserve space in the physical disk pool equivalent to the selected number of physical disk drives.
Page 212 storage management server in a fabric. Each installation is a management agent. The client for the agent is a standard browser. Electromagnetic Interference. The impairment of a signal by an electromagnetic disturbance. Environmental Monitoring Unit. An element which monitors the status of an enclosure, including the power, air temperature, and blower status.
Page 213 Electrostatic Discharge. The emission of a potentially harmful static electric voltage as a result of improper grounding. Enclosure Services Interface. The SCSI-3 engineering services interface implementation developed for StorageWorks products. A bus that connects the EMU to the disk drives. Enclosure Services Processor.
Page 214 See also HBA. Federal Communications Commission. The federal agency responsible for establishing standards and approving electronic devices within the United States. Fibre Channel Protocol. The mapping of SCSI-3 operations to Fibre Channel. fiber The optical media used to implement Fibre Channel. fiber optics The technology where light is transmitted through glass or plastic (optical) threads (fibers) for data communication or signaling purposes.
Page 215 • 1 Gb is a transmission rate of 1,062,500,000 bits per second. • 2 Gb is a transmission rate of 2,125,000,000 bits per second. Gigabyte. A unit of measurement defining either: • A data transfer rate. • A storage or memory capacity of 1,073,741,824 (2 ) bytes.
Page 216 A communications infrastructure device to which nodes on a multi-point bus or loop are physically connected. It is used to improve the manageability of physical cables. I/O module Input/Output module. The enclosure element that is the Fibre Channel drive enclosure interface to the host or controller. I/O modules are bus speed specific, either 1 Gb or 2 Gb.
Page 217 indicator Light Emitting Diode. A semiconductor diode, used in an electronic display, that emits light when a voltage is applied to it. License Key A WWN-encoded sequence that is obtained from the license key fulfillment website. light emitting See indicator. diode link A connection between ports on Fibre Channel devices.
Page 218 mean time See MTBF. between failures Mega A notation denoting a multiplier of 1 million (1,000,000). metadata Information that a controller pair writes on the disk array. This information is used to control and monitor the array and is not readable by the host. micro meter See µm.
Page 219 online/nearonline An online drive is a normal, high-performance drive, while a near-online drive is a lower-performance drive. operator control See OCP. panel OpenView Storage A centralized, appliance-based monitoring and management interface that Management supports multiple applications, operating systems, hardware platforms, storage Server systems, tape libraries and SAN-related interconnect devices.
Page 220 preferred path A preference for which controller of the controller pair manages the virtual disk. This preference is set by the user when creating the virtual disk. A host can change the preferred path of a virtual disk at any time. The primary purpose of preferring a path is load balancing.
Page 221 reporting group An Enterprise Storage System controller pair and the associated disk drive enclosures. The Enterprise Storage System controller assigns a unique decimal reporting group number to each EMU on its loops. Each EMU collects disk drive environmental information from its own sub-enclosure and broadcasts the data over the enclosure address bus to all members of the reporting group.
Page 222 storage system The controllers, storage devices, enclosures, cables, and power supplies and their software. Storage System See SSN. Name Switch An electro-mechanical device that initiates an action or completes a circuit. Terabyte. A term defining either: • A data transfer rate. •...
Page 223 accessibility. A controller pair simulates the characteristics of the virtual disk by deploying the disk group from which the virtual disk was created. The host computer sees the virtual disk as “real,” with the characteristics of an identical physical disk. See also active virtual disk,...
Page 224 World Wide Name. A unique Fibre Channel identifier consisting of a 16-character hexadecimal number. A WWN is required for each Fibre Channel communication port. Glossary...
Page 225: Index
Index blowers Symbols cooling enclosures, 61 +5.1 VDC, 60 UNRECOVERABLE conditions, 152 4 Gb controller identification, 27 CRITICAL conditions, 151 failure, 151 missing, 151, 152 monitored functions, 63 AC input missing, 149 NONCRITICAL conditions, 151, 151 AC power speed, 151 distributing, 93 status indicators, 61...
Page 226 condition reporting customer self repair, 19 backplane, 164 parts list, 102 current sensors, 162 drives, 146 element types, 146 data center, use in, 21 EMU, 155 DC power hosts, 166 +5.1 VDC, 60 modules, 165 detail view, 171 power supplies, 149 detail view menu, 171 transceivers, 159...
Page 227 event number, 169 controls, 62 alphanumeric display, 64 conditions, 155 failure, 164 CRITICAL conditions, 155 redundancy, 27 displaying status, 62 FATA drives, using, 39 INFORMATION conditions, 156, 158 fault management locating, 27 details, 171 NONCRITICAL conditions, 156, 157, 157, 157 display, 84 resetting, 155 displays, 170...
Page 228 technical support, 19 display group, 65 HP Command View EVA Loop ID defined, 24, 24 display group, 65 location of, 29 loop switch, 26 HSV controller loop switches defined, 25 shutting down the controller, 87 low temperature shutdown, 87 CRITICAL conditions, 154 HSV Controllers NONCRITICAL...
Page 229 NONCRITICAL conditions physical configuration, 26 audible alarm, 66 physical specifications blowers enclosures, 139 missing, 151 PIC, 85 port indicators, 76, 77, 78 NVRAM write failure, 157 POST, 78 enclosure address, 157 power connectors backplane, 164 IEC 309 receptacle, 93 NVRAM conditions, 164 NEMA L6-30R, 93...
Page 230 storage system restarting, 87 rack initializing, 88 defined, 28 shutting down, 86 non-standard specifications, 173 storage system components, 24 physical layout, 26 storage system menu tree rack configurations, 93 fault management, 84 regulatory compliance notices system information, 84 cables, 131 Storage System Name, 84 Class...
Page 231 UNRECOVERABLE conditions blowers no blowers installed, 152 defined, 25 audible alarm, 66 features, 25 backplane NVRAM, 156 version, 85 blowers failure, 151 load failure, 157 communications interrupted, 155 hardware failure, 158 high temperature, 154 power supplies missing, 149 shutdown, 156 missing, 150 shutdown failure, 158...

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HP StorageWorks 6100 - Enterprise Virtual Array User Manual

About this Guide

Enterprise Virtual Array Description

Enterprise Virtual Array Startup

Enterprise Virtual Array Operation

Enterprise Virtual Array Hardware Components

Customer Replaceable Units

A Regulatory Notices and Specifications

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