HP ProBook 4435s User Manual
HP ProBook 4435s User Manual

HP ProBook 4435s User Manual

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Summary of Contents for HP ProBook 4435s

  • Page 1 HP Notebook User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. SD Logo is a...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................3 Top ............................... 4 TouchPad ..........................4 Lights ........................... 5 Buttons and fingerprint reader (select models only) ............6 Keys ............................. 8 Front ..............................
  • Page 6 Connecting a country- or region-specific modem cable adapter ....... 21 Connecting to a local area network (LAN) (select models only) ........22 4 Keyboard and pointing devices ........................23 Using the keyboard ..........................24 Identifying the hotkeys ....................... 24 Using keypads ........................25 Using the embedded numeric keypad (select models only) ......
  • Page 7 Initiating and exiting Suspend ................39 Initiating and exiting Hibernation ............... 39 Using the Power icon ......................40 Using power management ....................40 Viewing the current power management settings ..........40 Changing the current power management settings .......... 40 Using battery power ........................... 40 Displaying the remaining battery charge ................
  • Page 8 Connecting a USB device ....................58 Removing a USB device ....................58 Using optional external devices ......................59 Using optional external drives .................... 59 9 Memory modules ............................60 10 Security ................................ 65 Protecting the computer ........................65 Using passwords ..........................66 Setting passwords in the operating system ...............
  • Page 9 Setting a MultiBoot Express prompt .................. 82 Entering MultiBoot Express preferences ................82 Appendix A Troubleshooting and support ....................83 Troubleshooting ..........................83 The computer is unable to start up ..................83 The computer screen is blank .................... 83 Software is functioning abnormally ..................84 The computer is on but not responding ................
  • Page 11: Welcome

    Welcome The following sections are included in this chapter: ● Finding information After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.
  • Page 12: Finding Information

    North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name and postal address.
  • Page 13: Getting To Know Your Computer

    Getting to know your computer The following sections are included in this chapter: ● ● Front ● Right ● Left ● Display ● Bottom...
  • Page 14: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.
  • Page 15: Lights

    Lights Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Suspend state. ●...
  • Page 16: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend.
  • Page 17 Component Description ● QuickWeb button (select models only) When the computer is on, press the button to open the default Web browser. NOTE: Pressing the QuickWeb button a second time opens a second browser window. ● When the computer is off, in the Suspend state, or in Hibernation, the button does not perform any action or function.
  • Page 18: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Function keys Execute frequently used system functions when pressed in combination with the key. num lk key (select models only) Turns the embedded numeric keypad on and off when pressed in combination with the key.
  • Page 19 Component Description Function keys Execute frequently used system functions when pressed in combination with the key. num lk key (select models only) Alternates between the navigational and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off remains on when the computer is turned back on.
  • Page 20: Front

    Front Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. 6–in-1 Media Card Reader Supports the following digital card formats: ● Memory Stick Pro ●...
  • Page 21: Right

    Right Component Description USB 2.0 ports (2) Connect optional USB devices. RJ-11 (modem) jack (select models only) Connects a modem cable. Optical drive (select models only) Reads and writes (select models only) to an optical disc. Optical drive light Lights when the optical drive is active. Optical drive eject button Releases the optical drive disc tray.
  • Page 22: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. ● Battery light Amber: The computer is connected to external power and the battery is 0 to 90% charged.
  • Page 23 Component Description USB 3.0 port Connects an optional USB device. NOTE: Some models may show a slightly different icon. (10) USB 2.0 port Connects an optional USB device. Left...
  • Page 24: Display

    Display Component Description Speakers (2) Produce sound. Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).
  • Page 25: Bottom

    Bottom Component Description Battery and access cover release latches Release the battery from the battery bay and the access cover from the computer. Battery bay Holds the battery. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 26: Networking

    Networking The following sections are included in this chapter: ● Using an Internet service provider (ISP) ● Identifying wireless and network status icons ● Creating a wireless connection ● Using a WLAN ● Using Bluetooth wireless devices (select models only) ●...
  • Page 27: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 28: Using A Wlan

    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password.
  • Page 29: Protecting Your Wlan

    NOTE: When setting up a wireless connection, be sure that your computer and wireless router are synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
  • Page 30: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
  • Page 31: Connecting A Country- Or Region-Specific Modem Cable Adapter

    Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
  • Page 32: Connecting To A Local Area Network (Lan) (Select Models Only)

    Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
  • Page 33: Keyboard And Pointing Devices

    Keyboard and pointing devices ● Using the keyboard ● Using the TouchPad...
  • Page 34: Using The Keyboard

    Using the keyboard Identifying the hotkeys A hotkey is a combination of the key (1) and one of the function keys (2). To use a hotkey: ▲ Briefly press the key, and then briefly press the second key of the hotkey combination. Hotkey combination Description fn+esc...
  • Page 35: Using Keypads

    Hotkey combination Description fn+f5 Initiates the QuickLock security feature. QuickLock protects your information by displaying the operating system Log On window. While the Log On window is displayed, the computer cannot be accessed until an operating system user password or a operating system administrator password is entered.
  • Page 36: Using The Embedded Numeric Keypad (Select Models Only)

    Using the embedded numeric keypad (select models only) Component Description Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer.
  • Page 37: Turning The Embedded Numeric Keypad On And Off

    Turning the embedded numeric keypad on and off Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.
  • Page 38: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
  • Page 39: Using The Touchpad

    Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
  • Page 40: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: Select Computer > More Applications. In the left pane, click System, and then click the TouchPad icon in the right pane.
  • Page 41: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.
  • Page 42: Flicking

    Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled at the factory. Setting pointing device preferences To customize settings for pointing devices, such as button configuration, click speed, and pointer options:...
  • Page 43: Multimedia

    Multimedia The following sections are included in this chapter: ● Using the audio features ● Using the Webcam (select models only) ● Using video devices Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ●...
  • Page 44: Adjusting The Volume

    Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 45: Using Video Devices

    The webcam software enables you to experiment with the following features: ● Capturing and sharing video ● Streaming video with instant message software ● Taking still photos NOTE: For details about using your webcam, click the Help menu in the Cheese software. Using video devices Your computer has the following external video ports: ●...
  • Page 46 NOTE: If you have an AMD card, follow the instructions in the next section. Click the Gnome Display Applet icon in the notification area at the far right of the taskbar. Click Detect Monitors. Click the On radio button to the right of the display layout. If the default monitor is not detected, set the resolution and the refresh rate using your external monitor specifications.
  • Page 47: Hdmi

    HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately).
  • Page 48: Power Management

    Power management The following sections are included in this chapter: ● Shutting down the computer ● Setting power options ● Using battery power ● Using external AC power Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
  • Page 49: Setting Power Options

    Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Suspend and Hibernation. When Suspend is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Suspend state faster than exiting Hibernation. If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state, the computer initiates Hibernation.
  • Page 50: Using The Power Icon

    With the computer on, you can initiate Hibernation in any of the following ways: ● Briefly press the power button. ● Select Computer > Shutdown > Hibernate. ● Click the Power icon, located on the far right of the taskbar, and then click Hibernate. To exit Hibernation: ▲...
  • Page 51: Displaying The Remaining Battery Charge

    NOTE: When you disconnect AC power, the display brightness is automatically decreased to save battery life. For information on increasing or decreasing display brightness, refer to Keyboard and pointing devices on page You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage.
  • Page 52: Inserting Or Removing The Battery

    Inserting or removing the battery To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated (2). The battery release latches automatically lock the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 53: Charging A Battery

    Slide the battery up (2), and remove the battery from the battery bay (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter.
  • Page 54: Maximizing Battery Life

    Maximizing battery life To maximize battery life: Select Computer > Control Center. In the left pane, click System, and then click Power Management in the right pane. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ●...
  • Page 55: Resolving A Low Battery Level

    Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation.
  • Page 56: Disposing Of A Used Battery

    NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture;...
  • Page 57: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.
  • Page 58: Drives

    Drives The following sections are included in this chapter: ● Handling drives ● Replacing or upgrading the hard drive Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
  • Page 59: Replacing Or Upgrading The Hard Drive

    ● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.” ● Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
  • Page 60: Installing A Hard Drive

    Lift the hard drive (3) out of the hard drive bay. Installing a hard drive Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the left until the hard drive is fully seated. Chapter 7 Drives...
  • Page 61 Replace the four hard drive screws (3). Align the tabs on the access cover with the latches on the computer (1), then slide the cover in to close it (2). The release latches automatically lock the access cover into place (3). Replacing or upgrading the hard drive...
  • Page 62 Replace the access cover screw (4). Replace the battery. Connect AC power and external devices to the computer. Turn on the computer. Chapter 7 Drives...
  • Page 63: External Cards And Devices

    External cards and devices The following sections are included in this chapter: ● Using Media Card Reader cards ● Using ExpressCards ● Using a USB device ● Using optional external devices Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers.
  • Page 64: Removing A Digital Card

    Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. To remove a digital card: Open File Browser by selecting Computer >...
  • Page 65: Configuring An Expresscard

    Configuring an ExpressCard Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard manufacturer.
  • Page 66: Inserting An Expresscard

    Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use.
  • Page 67: Removing An Expresscard

    Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. To remove an ExpressCard: Open File Browser by selecting Computer >...
  • Page 68: Connecting A Usb Device

    Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB device, you may see a message in the notification area to let you know that the device is recognized by the system.
  • Page 69: Using Optional External Devices

    Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged.
  • Page 70: Memory Modules

    Memory modules The computer has two memory module slots. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 71 Slide the access cover in the direction shown on the image below (3), and then lift it away from the computer (4). If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 72 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 73 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.
  • Page 74 Replace the access cover screw (4). Replace the battery. Connect AC power and external devices to the computer. Turn on the computer. Chapter 9 Memory modules...
  • Page 75: 10 Security

    10 Security The following sections are included in this chapter: ● Protecting the computer ● Using passwords ● Using firewall software ● Installing an optional security cable Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen.
  • Page 76: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the operating system or in Computer Setup that is preinstalled on the computer.
  • Page 77: Managing An Administrator Password

    Managing an administrator password To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
  • Page 78: Entering A Power-On Password

    Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Chapter 10 Security...
  • Page 79: Using Firewall Software

    Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider: ●...
  • Page 80: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section.
  • Page 81: 11 Backup And Recovery

    11 Backup and Recovery The following sections are included in this chapter: ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 82: Performing A System Recovery

    Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. Recovery works from a dedicated recovery partition on the hard drive. This type of recovery restores the computer to its factory condition without using recovery discs. CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive.
  • Page 83: Backing Up Your Information

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ●...
  • Page 84: Computer Setup (Bios) And Advanced System Diagnostics

    12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 85: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...
  • Page 86: Determining The Bios Version

    Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
  • Page 87: Using Advanced System Diagnostics

    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ●...
  • Page 88: 13 Multiboot

    13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 89: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...
  • Page 90: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first device of each type of boot device (except for optical devices).
  • Page 91: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...
  • Page 92: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
  • Page 93: Appendix A Troubleshooting And Support

    Troubleshooting and support The following sections are included in this appendix: ● Troubleshooting ● Contacting customer support ● Labels Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up: ●...
  • Page 94: Software Is Functioning Abnormally

    repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices. Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by selecting Computer > Shutdown > Restart. If you cannot restart the computer using this procedure, refer to the next section, The computer is on but not responding on page The computer is on but not responding...
  • Page 95: The Wireless Network Connection Is Not Working

    The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option.
  • Page 96: The Computer Does Not Detect The Optical Drive

    The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. Remove any discs from the optical drive. Click Computer and then click System Monitor. On the Hardware tab, identify the Storage Controller in the Type column.
  • Page 97: The Process Of Burning A Disc Does Not Begin, Or It Stops Before Completion

    The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ●...
  • Page 98: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/product number (p/n) Warranty period Model description Have this information available when you contact technical support.
  • Page 99: Appendix B Cleaning Your Computer

    Cleaning your computer ● Cleaning products ● Cleaning procedures Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ●...
  • Page 100: Cleaning Procedures

    Cleaning procedures Follow the procedures in this section to safely clean your notebook or tablet PC. WARNING! To prevent electric shock or damage to components, do not attempt to clean your notebook or tablet PC while it is turned on: Turn off the notebook or tablet PC.
  • Page 101: Appendix C Specifications

    Specifications The following sections are included in this appendix: ● Input power ● Operating environment...
  • Page 102: Input Power

    Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
  • Page 103: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m...
  • Page 104: Appendix D Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 105: Index

    Index Symbols/Numerics Bluetooth label 88 connecting to a WLAN 18 6–in-1 Media Card Reader 10 boot devices, enabling 79 conservation, power 45 buttons corporate WLAN connection 18 left TouchPad 4 critical battery level 44 access cover optical drive eject 11 removing 49 power 6 replacing 50, 63...
  • Page 106 function keys Internet connection setup 18 identifying 8, 9 issues, resolving 83 managing a power-on password managing an administrator hard drive jacks password 67 external 59 audio-in (microphone) 10 media card installing 50 audio-out (headphone) 10 defined 53 removing 49 network 12 inserting 53 hard drive bay, identifying 15...
  • Page 107 optional external devices, using shutdown 38 slots webcam 14 optional security cable 70 ExpressCard 12 webcam light, identifying 14 security cable 12 webcam, identifying 14 speakers, identifying 14 wireless button passwords storing battery 45 identifying 7 set in Computer Setup 66 Suspend using 17 set in operating system 66...

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