Support Information - HP TouchSmart IQ500 - Desktop PC Limited Warranty

Support Information

Don't Forget to Register!
You can register your computer through the Help and
Support Center. Click the Windows Vista start
button™, Help and Support, and then click Contact
Support.
Where to Get Help
Follow these steps when you need help:
1 Check the setup poster and product documentation for
help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware
and software questions. Click the Windows Vista
start button, and then click Help and Support.
The Help and Support Center provides useful
troubleshooting information and includes the following:
•
Link to register your computer
•
System information, including your computer product
number, model number, and serial number
•
E-mail support
•
HP Real Time Chat with qualified support specialists
•
Support phone numbers
•
Link to the User Guides for your computer
3 If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click the
Windows Vista start button, All Programs,
PC Help & Tools, and then click Hardware
Diagnostic Tools.
4 For help online, go to the HP Customer Care Center
Web site at:
http://www.hp.com/cposupport/loc/
regional.html
5 If you have not solved the problem, first, call your
computer retailer, or second, call the HP Customer Care
Center at:
Dutch: 070 300 005
French: 070 300 004
HP Office
Belgium
Hewlett-Packard Belgium BVBA/SPRL
Luchtschipstraat 1
B–1140 Brussels
10
Protect Your Investment
You can upgrade your standard factory warranty for an
additional two years by purchasing an HP warranty
extension. For more information, visit our Web site at:
http://www.hp.com/be/garantie-uitbreiding
Where Are My User Guides?
The User Guides are on your computer. Click the
Windows Vista start button, All Programs, and then
User Guides. Documentation is also available at:
http://www.hp.com/support
where you can search for the support page for your model.
Software Support
If you have questions about your software, contact or visit
your software vendor Web site at the appropriate Web
address below:
Cyberlink
http://www.cyberlink.com
Are You Missing Components?
Check the contents of the computer box after you've
purchased your computer. If any components are missing,
you have 30 days from the date of purchase to contact
HP Customer Care for replacement. After this period, you
may be charged for these components.