HP Presario SR1700 - Desktop PC Support Manual page 5

Warranty and support guide - 1 year
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This Limited Warranty applies only to HP-branded and
Compaq-branded hardware products (collectively referred
to in this Limited Warranty as "HP Hardware Products")
sold by or leased from Hewlett-Packard Company, its
worldwide subsidiaries, affiliates, authorized resellers, or
country/region distributors (collectively referred to in this
Limited Warranty as "HP") with this Limited Warranty. The
term "HP Hardware Product" is limited to the hardware
components and required firmware. The term "HP
Hardware Product" DOES NOT include any software
applications or programs; non-HP products or non-HP-
branded peripherals. All non-HP products or non-HP-
branded peripherals external to the HP Hardware Product
— such as external storage subsystems, displays, printers
and other peripherals — are provided "AS IS" without HP
warranty. However, non-HP manufacturers and suppliers,
or publishers may provide their own warranties directly
to you.
HP warrants that the HP Hardware Products that you have
purchased or leased from HP are free from defects in
materials or workmanship under normal use during the
Limited Warranty Period. The Limited Warranty Period
starts on the date of purchase or lease from HP, or from
the date HP completes installation. Your dated sales or
delivery receipt, showing the date of purchase or lease of
the product, is your proof of the purchase or lease date.
You may be required to provide proof of purchase or
lease as a condition of receiving warranty service. You
are entitled to hardware warranty service according to
the terms and conditions of this document if a repair to
your HP Hardware Product is required within the Limited
Warranty Period.
Unless otherwise stated, and to the extent permitted by
local law, new HP Hardware Products may be
manufactured using new materials or new and used
materials equivalent to new in performance and reliability.
HP may repair or replace HP Hardware Products (a) with
new or previously used products or parts equivalent to
new in performance and reliability, or (b) with equivalent
products to an original product that has been
discontinued. Replacement parts are warranted to be free
from defects in material or workmanship for ninety (90)
days or, for the remainder of the Limited Warranty Period
of the HP Hardware Product they are replacing or in
which they are installed, whichever is longer.
During the Limited Warranty Period, HP will, at its
discretion, repair or replace any defective component. All
component parts or hardware products removed under this
Limited Warranty become the property of HP. In the unlikely
event that your HP Hardware Product has recurring failures,
HP, at its sole discretion, may elect to provide you with
(a) a replacement unit of HP's choosing that is the same or
equivalent to your HP Hardware Product in performance
or (b) to give you a refund of your purchase price or lease
payments (less interest) instead of a replacement. This is
your exclusive remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF
THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-
FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT
OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW
THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE
PRODUCT.
This Limited Warranty does not apply to expendable or
consumable parts and does not extend to any product from
which the serial number has been removed or that has been
damaged or rendered defective (a) as a result of accident,
misuse, abuse, contamination, improper or inadequate
maintenance or calibration or other external causes; (b) by
operation outside the usage parameters stated in the user
documentation that shipped with the product; (c) by
software, interfacing, parts or supplies not supplied by HP;
(d) improper site preparation or maintenance; (e) virus
infection; (f) loss or damage in transit; or (g) by
modification or service by anyone other than (i) HP, (ii) an
HP authorized service provider, or (iii) your own installation
of end-user-replaceable HP or HP approved parts if
available for your product in the servicing country/region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES
OF THE DATA STORED ON YOUR HARD DRIVE OR
OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR
LOSS OF THE DATA. BEFORE RETURNING ANY
UNIT FOR SERVICE, BE SURE TO BACK UP DATA
AND REMOVE ANY CONFIDENTIAL, PROPRIETARY,
OR PERSONAL INFORMATION. HP IS NOT
RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR REMOVABLE STORAGE
MEDIA. HP IS NOT RESPONSIBLE FOR THE
RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE
INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED.
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