Where To Get Help; Software Support; Adobe Reader - HP Presario SR1700 - Desktop PC Support Manual

Where to Get Help

Follow these steps when you need help
1 Check the setup poster and the Getting Started Guide
for help with setting up and using your PC.
2 For faster help, be sure to register your Compaq
Presario Desktop PC on the Web at:
http://www.hp.com/apac/register
3 Use Help on your PC to get help with your hardware
and software. Click Start and then click Help and
Support.
4 For help online, go to the Customer Care Center
Web site at:
http://www.hp.com/support
for technical information or to get software updates.
5 If you have not solved the problem, call the Customer
Care Center at the appropriate number below.
Australia: 1300 888-423
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Hong Kong SAR: 8205-1000
Macau SAR: 0800-366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
India: 1-600-114772 (Toll Free)
0124 2346992 (Toll)
9350623861 (SMS Only)
Mon.–Sat. 9am–9pm
Hours are subject to change without notice.
Indonesia: (21) 350-3408
Hours: Mon.–Fri. 8 a.m.–5 p.m.
Malaysia: 1800 88 8588
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
New Zealand: 0 800 113 694
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Philippines: (2) 867-3551
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Singapore: 6272 5300
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Thailand: (2) 353-9000
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Vietnam: Call your retailer.
Hours are subject to change without notice.
2
Support Web site
http://www.hp.com/support
Registration Web site
http://www.hp.com/apac/register
Where Are My User's
Guides?
The User's Guides are on your PC. Click Start, All
Programs, and User's Guides. Documentation is also
available at http://www.hp.com/support where you
can search for the support page for your model.

Software Support

If you have questions about your software, call or visit your
software vendor's Web site. The appropriate number or
Web address is listed below. Some of these Web addresses
may be listed in the Favorites list found in your Internet
Explorer browser. Phone and e-mail support may not exist
if no information is given. For software not listed, the
Customer Care Center provides 30-day limited support. All
software titles below may not be included with your PC.

Adobe Reader

http://www.pacific.adobe.com/support/main.html
GameChannel by WildTangent
(not available in India)
hpdesktp_support@wildtangent.com
http://www.wildtangent.com
InterVideo
www.intervideo.com
Norton AntiVirus and Personal Firewall by
Symantec
http://www.symantec.com/region/reg_ap/
servsupp.html
OzEmail (Australia)
132 884
support@ozemail.com.au
http://homesite.service.ozemail.com.au/
RecordNow! by Sonic
(with CD-RW or DVD+RW/+R option only)
http://www.sonic.com
Xtra (New Zealand)
0800 22 55 98
xtrahelp@xtra.co.nz
http://www.xtramsn.co.nz